Wheelchair-accessible entrance
Yes
Frank and Shirley Dick Family YMCA in Adrian
Categories
Location on the map
Adrian, Lenawee County, Michigan, US
Accessibility
Phone: +1 517-263-2151
Site: https://www.ymcatoledo.org/locat...
Site: https://www.ymcatoledo.org/locat...
Opening hours
- Monday:5:30AM–8PM
- Tuesday:5:30AM–8PM
- Wednesday:5:30AM–8PM
- Thursday:5:30AM–8PM
- Friday:5:30AM–8PM
- Saturday:8AM–2PM
- Sunday:12–4PM
Comments (68)
Went in today for a tour, had all intentions of joining (Live right in the area) After my encounter with the front desk worker, will not be back.I agree with others in these reviews, the older lady at the front desk was totally rude and not fit for a greeter or customer service. I Went on the tour anyway, then explained to the lady who did the tour of how unprofessional the lady at the desk was, being she the tour lady, was what appeared to be part of supervision. She did not even care, nor did she ask, If I would like to speak with anyone to resolve the situation. I actually told her several times of the encounter and situation that happen, she really did not care. The tour was conducted very well and a nice place, But the place is only as good as its workers. When a person takes time to come in off the street and visit your establishement, with the intention of forming a long term gym membership, they should be treated professionally and with respect. With a staff like they have, I would not see this place lasting long. Also when I walked out to my car another lady stopped me and explained the rudness she encountered at the front desk by the YMCA workers.
This was our first time at the new facility. We walk in and they scan my card and immediately start talking amongst each other. I asked if there was a problem and they said my payment declined for December. They acted annoyed that my payment got declined. We have been members for years and never had a problem with a payment so I was a bit confused as we had plenty of money in our account. We offered for them to run it again, or we could pay cash or even pay with a different account. My toddler was getting impatient so I asked if my husband could take them in while we resolved the issue since I had many other forms of payment I could use. She rudely said no. Ten minutes go by and a different employee finally admits that when the new facility opened they were having issues across the board with payments. So I got treated like I was in the wrong for the last ten minutes because why?!. They finally let my husband and kids start to swim as I stood there for over 20 mins reregistering as a Y member even though we have been members for years. We finally get to start swimming and are swimming 25 mins before they tell us they do not have their chemical levels correct and they were closing the pool early. So than we try to go to the gym instead. They closed this early too! We were very unsatisfied with our first visit and my kids were pretty bummed out. I hope their staff gets friendlier and overall they get more organized.
I went in for a tour and Jenny didnt seem to interested in taking the time to go over much.
Very helpful and informative staff! I was impressed. I went in to get a pamphlet on pricing for membership and the secretary was more than willing to answer all my questions in detail. Any pamphlets they didnt have out already she went out of her way to print for me, i didnt even have to ask. The area we saw was clean and organized. There was coffee for the adults and popcorn for the kids.What im most excited about is that they offer child care on certain days of the week while the parent works out in the fitness room. That alone was enough to convince me to join. The friendly staff and free coffee is definitely a plus though!Also going to look into getting myself and my kids enrolled in Black Dragons Den, the karate academy that bases out of there.
Underwhelmed. Seems they lacked creative, strategic vision in conceptualization & execution. Essentially a rehash of previous offerings with less capability in one way.Dont limit where you can go by where youve been.
Dont bother with the new YMCA. Its a pain to get to, it has way less features then the old Y(No pool that you can swim laps in, no weight room, no mini gym), and to top it off if you wanna join you have to agree to a full year... Highly disappointing
They saved my moms life in ER when she stopped breathing from a seizure . everyone responded quickly and did their job. Thank you!!!
Great facility with everything you might need to get a little healthier! And so many free programs! Great place to go!
Nice gym and rec center, bonus is free daycare while using the rec center.
Intimate, but good machines. Two workout areas, wellness center on main floor and hard core stuff downstairs. Spinning classes, yoga, gym, pool, child care. Nice place, family oriented.
My kids sign up for just about every sport they offer. Feels like we live here at times lol. Fingers crossed that tumbling comes back. If you want to sign up but werent sure if your kiddos were ready, the instructor is very patient, works well with kids and very skilled in the sport
For an older building its in okay but rough shape. Good programs. Too bad they shut the hot water heater off an hour before closings.... When do they think folks will want to shower?
Ckean, quiet, nice. Do wish they had buyable guest passes tho.
Second workout since joining on Saturday and it was great the machines they have are really cool and easy on the joints
Awesome facility with great equipment. Used the pool today for laps and it was great.
I thought it was a very nice place and a nice visit with everyone who works there too everyone was very friendly to my Husband and me too thanks again
Enjoyed the workout. Clean showers and restrooms. Friendly staff.
The staff was confrontational to about everyone that walked in. The pool had more chlorine then water. The locker rooms smelled of fresh paint. It was not a good place to go swimming.
My family loves the YMCA. Our girls do swim lessons there. The only issue I have it there needs to be more seating alongside the pool for parents.
A significant part of my youth was spent in YMCAs. I doubt if any such facility achieves perfection. The YMCA has a national and international administrative and bureaucratic structure. Professional staffers will rotate in and out of facilities. Thus, the quality of the overall gestalt of each local Y may reflect the inevitable bend towards mediocracy, much as is reflected in society.With this being said, the Lenawee County YMCA is not a bad place to go. The mission of the YMCA is to provide the benefits of Christian oriented activities, without overt proselytization, within the constraints of its budget, and the perceived marketing context of the community. This YMCA seems to have achieved success within the above stated goals.
Very nice facility.
Beautiful new(?) Facility. Never busy when we go.
I absolutely love this place. The prices for the gym is so good. Especially the prices for the member ship to have access to the whole building. I looove the pool as well
Clean, modern, staff is great with kids.
Great rates and great environment.
There is no better way to start my day than with the morning breakfast workout club. This group of regulars make the 5 am workout fun.
Clean and modern, with a friendly staff.
Nice area to play pickleball. If they stayed open later that would be good.
Beautiful new building with many amenities.
My son takes Karate here with the Black Dragon Den. It is always clean and the staff is very friendly.
Took my niece there for swim lessons. The teachers are ok. But its a little on the expensive side
Nice clean facility in downtownI live on same block so its convenient
The front desk people are rude and they dont know anything about there job.ymca in adrian need better workers
They refuse to answer any of your questions or even tell you whether your child has been approved or denied for scholarships
They have free workout classes for members. Cycling and boot camp
Front desk is rude(older lady) some daycare staff are not job ready
Family 👪
Tried charging me the next.month when i canceled. To hell with these people.
It can be a little bit more clean and up-to-date
Horrible customer service.
Went to the martial arts to watch grandsons do martial arts
Great place for the family and youth sports
Serves community well, abundance of things to do.
Beautiful pool and friendly staff
Watched my granddaughter play basketball
Feels like going home. Very friendly.
Great exercise room.
Love the water aerobics
Staff seems a little on the lazy side
Love everything about the y!
Staff not friendly
This place rocks
Nice family fun
Fun!
Very Clean
It was great
Love this place
Local YMCA
Total reviews rating 4.1
68 Reviews for Frank and Shirley Dick Family YMCA 2023:
Review №1
2022-03-17Completely apauled by the conduct of member services. Took money after membership was canceled. Renee was rude and condescending on phone. Never called or returned calls to set up assessment with family to use machines.
Review №2
2022-04-20I am going there for PT and that was my first visit after the preliminary evaluation.I missed episode 2 as I had been admitted over the Easter weekend. Looking forward to returning.
Review №3
2021-12-20I like it but what brings it down is the people in the pool. They are really rude to people of all ages. And I feel like they even pay attention to the pool. You see them on their watch or looks like their about to pass out. Other then that my kids enjoy the pool its self.
Review №4
2021-10-03I love walking into this place! I am greeted warmly by the front desk staff each time I visit. The equipment is up to date and in good working condition. Every area of this building is clean, from the bathroom/showers to the pool, to the gym and weight room. This YMCA is the best thing that has happened to this town in years!
Review №5
2022-01-09Overall the YMCA is a great place with great facilities, staff members, and great membership plans my only complaint is that their hours over the weekend aren’t longer
Review №6
2022-01-2930 a month and half the time I come here its closed. PF is able to stay open 24/7 with 3 teenagers running it. I canr wait to get rid of this place.
Review №7
2021-09-19Clean modern Y with large gym, indoor pool, bike room, Kid Zone, and workout equipment. No indoor track.
Review №8
2020-12-12I really like the YMCA. Very nicely done. People of all ages work out there. Everyone is very respectful in Cleaning the equipment when finished. Pool is limited to 5 persons at this time. Most people leave it for the kids. Sauna is obviously not open.
Review №9
2021-04-08Many of the reviews listed here are outdated. The new facility is very nice and the staff is helpful and friendly. I joined mainly for group fitness classes. I have attended several of them and have enjoyed each one. At present, classes are limited in number, due to Covid, and they get full. Hopefully more classes will be offered as we get back to normal, as I suspect many more members will join.
Review №10
2019-01-12My Grandson and Granddaughter are on the basketball team at the YMCA ,Its a cool place.