Frankenmuth Credit Union Event Center in Birch Run

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Total reviews rating 4.2

199 Reviews for Frankenmuth Credit Union Event Center 2023:

Review №1

2018-09-09

We just got done working a wedding tonight. Upon arrival the loft was a huge wow factor! Having been in the loft prior to the remodeling I was amazed. The venue looked like a $5000-8,000 venue but the coordinator indicated how reasonably priced they are. Staff were very friendly and professional. Would recommend this venue to anyone looking to have a reception in the Birch Run area.

Review №2

2018-12-12

This event center is an open arena with some bleacher style seating. There is a large open floor space for concerts, sporting events and other activities. There is a concessions area, plenty of restrooms and a nicely decorated front entrance. There is plenty of parking including handicapped spaces and a front drop-off area.

Review №3

2018-08-28

Went there for an amazing car show. Great place awesome service.

Review №4

2019-09-07

Not really changed too much from when the ice rink used to be there.

Review №5

2021-01-05

They treated their employees very terribly. Now they sold it. Without saying a word to their loyal employees!! Its a sad that out of respect they did not bother to even call! Instead they emptied your desk of your belongings threw it on the floor like garbage!! Nice!!! I hope you enjoy your millions!!

Review №6

2018-04-22

We were there for the garage sale event (marketed as 150 garage sales under one roof). The event center itself looked pretty nice with a large space for the vendors. there was a little cafe where you can get snacks that looked good, too. The only thing I didnt get a chance to see was the bathrooms, so I cant speak for their cleanliness. All in all I would visit again if this event center was hosting an event I was interested in.

Review №7

2018-09-25

Nice small venue for events. I am recovering from an injury to my leg, walking with a cane, and I almost tripped over a mound of electrical wires taped to the floor. I then noticed this throughout the hall so I spent more time watching where I was stepping instead of enjoying the show. Youd think show venues would have designed the hall for its intended use and made accommodations for electrical outlets that arent a danger to the mobility challenged.

Review №8

2019-02-19

Very small venue. Did not like the zip tied the legs of the chairs, and the chairs where literal restaurant style chairs. Concessions were well priced, but felt like you where sitting on your neighbor. The concert was great however.

Review №9

2019-03-07

Extremely warm inside my hair was soaked and dripping all over my face. I was absolutely miserable. On top of that there was limited seating. People were sitting on floors, stairways. Never been here before, I doubt I will ever go back.

Review №10

2018-12-09

The loft was Beautiful for my daughters wedding however the facility has poor customer service event planner was rude and condisending to Mother of the bride and Bride they ran potential clients through our event before and during our wedding reception they don’t make sure beverages for guest are attended or inform you to have someone monitor beverages nor are you allowed to bring any beverages in in case of running out ! I spoke with the event manager and General manager after all of the complications our event had and was reassured I would be contacted a week after I informed them of all the complications and have yet to hear back that was almost a month ago! The staff was overheard complaining about my family in front of our guest! Would not recommend this for a Wedding or any major event! Multiple guest we had attend has informed me of the dissatisfaction with the event service and asked if we were refunded anything unfortunately we have yet to be contacted also guest were turned away by security because the wedding had started even though the bride was not walking down the isle they were told they couldn’t enter the event! They don’t properly staff for events the bartenders were pushed back and we were not notified year the bartenders tending the event told me they were there and could have serviced our guest even when I offered to extend the beverage hours I was told no. Very disappointed and dissatisfied and I’m in the customer service business and worked event planning for years to have experienced this is disheartening!