Freedom Auto Repair
Address: 12221 Poplar St STE 11, Hesperia, CA 92344, United States
Phone: +1 760-956-9993
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Phone: +1 760-956-9993
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Category: Auto repair shop, Auto air conditioning service, Brake shop, Car repair and maintenance service, Diesel engine repair service, Oil change service, Wheel alignment service
Rating: 4.8
Site: http://freedomautorepair.com/
Worktime:
Rating: 4.8
Site: http://freedomautorepair.com/
Worktime:
Day | Time |
---|---|
Monday | 8 AM–5 PM |
Tuesday | 8 AM–5 PM |
Wednesday | 8 AM–5 PM |
Thursday | 8 AM–5 PM |
Friday | 8 AM–5 PM |
Saturday | Closed |
Sunday | Closed |
Name: K*** C******
Date: 2024-06-14 23:27:10
Rating: 5
Comment: Jeremey and Leville took great care of me when I broke down in unfamiliar territory out near Hesperia. In a world a shady mechanics it is good to see there are still honest shops like Freedom Automotive. Cannot say dnough good things about these guys.
Name: D*** R*****
Date: 2024-05-30 23:50:55
Rating: 5
Comment: My second time was as amazing as the first. These guys are the real deal and have great customer service in person. I also love the apps they use to show you actual damage through pics before quoting any prices- which are more than reasonable. Not looking forward to car issues but am glad these guys are in my corner!
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Name: D**** L******
Date: 2024-03-26 21:12:02
Rating: 5
Comment: We recently had to visit freedom on our way home to Canada from anaheim. Leville and Dusty were at the shop on that Friday morning. We couldnt have been in better hands to diagnose the issue. A new battery is all it was. It couldve been a lot worse based on the codes shooting up but luckily Dusty took the time to see that the alternator clip wasnt pushed all the way in. These guys dont cut corners keep you in the know all the way through. Thanks to these two friendly mechanics, this family of 5 made it home safely. Next time we travel we will stop in to thank you again. True mechanic class.
Name: E**** C
Date: 2024-03-18 15:02:58
Rating: 5
Comment: Ive been coming here for all my vehicle maintenance. Excellent work. Prices are very reasonable. Super friendly and dedicated to customer service.
Name: P******
Date: 2024-03-11 19:08:54
Rating: 5
Comment: Jeremy at freedom is the best. cant thank them enough. broke down on the way to vegas and chose to have the car towed here because of the great reviews and couldnt agree more. dont hesitate to on having freedom auto repair take care of your vehicle!
Name: K******* C*****
Date: 2024-02-22 02:34:22
Rating: 5
Comment: Way beyond my expectations. Great customer service and overall work.
Name: L** S*****
Date: 2024-02-21 03:15:46
Rating: 5
Comment: I was stranded last week traveling from LA to my home in Arkansas. My car was towed to Freedom Auto Care. They did an outstanding job with the cooling system of my BMW. When complications arose, Jeremy, the owner opened the shop on Saturday and made additional repairs so I could begin my long trip home. The shop is competent, fair priced and strives to get the job done correctly.I whole-heartily recommend Freedom Auto Care to anyone needing auto repairs.
Name: S**** K*****
Date: 2024-02-19 21:20:31
Rating: 5
Comment: Great service! The reviews are right (at least the ones I saw)! The people are very kind and caring of your car. Would recommend to anyone in the area.
Name: M****** H********
Date: 2024-02-09 21:16:48
Rating: 5
Comment: Very professional and down right friendly.
Name: J******** H********
Date: 2024-02-06 23:00:10
Rating: 5
Comment: Friendly people great prices and great service
Name: D**** S*****
Date: 2024-01-16 17:43:06
Rating: 5
Comment: These guys really took care of us! Thank you!
Name: V****** M******
Date: 2024-01-13 00:31:23
Rating: 5
Comment: My cars black plastic thing behind the front bumper came off as I was driving home from work. Instantly panicked but googled up some mechanics and these guys came up. Super friendly and helpful. Definitely recommend them to anybody needing car repairs!! Thanks again. 🙏
Name: J*** C******
Date: 2024-01-06 01:44:46
Rating: 5
Comment: Took my 2003 acura Tl Type s took it in because it was overheating. They fixed it with no problem, went above and beyond repairs very, very satisfied, recommend to anybody They replaced the water pump. The timing belt motor mount the serpentine belt and the power steering belt
Name: A******* P*****************
Date: 2023-12-30 02:47:44
Rating: 5
Comment: Amazing customer service, one of my best experience with auto shops.
Name: R M**
Date: 2023-12-22 02:15:25
Rating: 5
Comment: We were towing our RV from San Diego to Sequoia when a piece of road debris popped up and smashed the fuel tank causing a leak on our 2021 bronco. We called Sunland Ford first. HUGE mistake. These guys should be your very first call. We limped our car to them very close to closing time (within 30 mins) and they already had the car up in the air dropping the tank. We were back on the road the NEXT morning at 9am with a fresh patch on the tank to get us home. These guys are some of the nicest people ive met in California and were transparent and helpful the whole way through they even arranged rides to our hotel and back! They really are in the business of helping people first. If im ever in the area again they have my business without a doubt.
Name: C******** H****
Date: 2023-12-08 00:37:06
Rating: 5
Comment: I was having such a hard time trying to find a good mechanic and when I google freedom automotive I decided to try them out and their customer service was just great. After dropping my car off they even offered me a ride home and if it wasnt done by the time I had to go to work they were also goin to give me a lift there. This was the best mechanic I have went to since living in the high desert for 8 yrs.. Jeremy is the greatest! The only mechanic I will ever trust. This was also the only shop that was able to fix my car after going to multiple shops and spending over $1500 and the problem was never fixed. Very professional and Jeremy is not here just for the money he really cares and he is just an amazing person. I have been going to him since the day he opened and I will never switch up. You got my business for life!
Name: m*********
Date: 2023-12-04 17:42:37
Rating: 5
Comment: Everyones very nice and very helpful. They did a good job on my car. Ill definitely go back for any work needed in the future.
Name: D******
Date: 2023-11-29 22:46:18
Rating: 5
Comment: My Rav 4 needed a new water pump. My husband and I checked around various auto dealers and the estimated costs were exorbitant. We started looking for mechanic shops in the area. Freedom Auto Repair had good reviews and seemed the most professional and helpful. We got our water pump replaced in I day and the cost was more reasonable and included a 3 year warranty. Their customer service was great. We will definitely go back for any car servicing needs.
Name: B**** H****
Date: 2023-11-28 02:00:43
Rating: 5
Comment: We love this store,they are very professional!! They solve our big problems.very nice!
Name: J****** M****
Date: 2023-11-26 20:30:26
Rating: 5
Comment: Jeremy is so accommodating and helpful! As a young woman who knows next to nothing about cars I trust him to be honest and do great work! Highly recommend.
Name: B**** G*****
Date: 2023-11-06 21:39:33
Rating: 5
Comment: My personal experiences in person at this mechanic shop is reliable and very firm on communication. Not even to add the honesty and top tier quality service I’ve received. The reviews speak for themselves!
Name: D****
Date: 2023-11-02 15:27:58
Rating: 5
Comment: Been going to them for over 6 years and wouldn’t choose anyone else to work on my cars! Jeremy is by far the best mechanic let alone business man and human as he sees the people for the people and not dollars! Great shop. I recommend them anytime!
Name: J*********
Date: 2023-10-21 17:49:24
Rating: 5
Comment: Very honest! I bring all my cars here. The best
Name: W***** t** f*** G**
Date: 2023-10-17 00:14:48
Rating: 5
Comment: They get it done honestly and for an affordable price. Most reputable shop in the high desert. I really trust them with my vehicles.
Name: V****** D****
Date: 2023-10-12 21:03:04
Rating: 5
Comment: I get all my work done here. They are honest and affordable
Name: I***** H*******
Date: 2023-09-27 22:58:13
Rating: 5
Comment: I don’t know if this is oversharing but I’m a girl with no father figure & a luxury car I’ve worked hard to get. I’ve dealt with lots of mechanics, car guys, & even AutoZone employees who’ve tried overselling & overcharging me, so naturally I get extremely anxious when it comes to getting car maintenance. I really liked place because they took pictures of exactly everything I needed done & wrote detailed descriptions of what was wrong. Wes, the man in the front, assured me they wouldn’t take advantage & even mentioned having a daughter my age. They provided an Uber for me & even recommended I go see a movie while they worked on my car. I recommend this place to any girl who is scared of the mechanics & literally anyone else in the high desert!! Very thankful for this transaction today!!
Name: M****** G*****
Date: 2023-09-19 02:49:46
Rating: 5
Comment: Thank you freedom auto repair. I’m actually lost for words, it has been along time since I been to auto repair shop that actually cares about their customers and customer service. From start to finish with the online booking and day of service was the best experience I’ve ever had with an auto shop. First and foremost I would like to thank Freedom auto repair for the pride and quality of service they provide. I took my car there for some service and from the start I was amazed with the service and how Jeremy takes care of his clients. No job to big or small for him and his technicians, all of his staff was kind and compassionate. They really do enjoy working on vehicles at this shop. I’m a lifer now this is the shop I will be going to for all ofMy repairs on all of my vehicles from here on out. I would suggest that anyone in the high desert looking for quality and reliable auto repair give them a shot.Thank you Jeremy & Your StaffMG
Name: C**** l******
Date: 2023-09-17 22:25:55
Rating: 5
Comment: Needed work done on my car, and I chose Freedom auto repair. Jeremy and his team were more than helpful. They installed a custom part I bought and fixed my A/C. They are more than knowledgeable, and they treat their customers right. This is the only place Ill take my cars to. If you need help dont hesitate to call them.
Name: A***** B******
Date: 2023-09-14 20:10:30
Rating: 5
Comment: If I could give this place a 10-star rating I would! Excellent and quality service with Integrity and honesty in regards to the service requested. At Freedom Auto, they are kind, fast, and reliable.
Name: K**** H*** J*****
Date: 2023-09-02 00:44:29
Rating: 5
Comment: The mechanic, Jeremy, literally saved our family! Our radiator cracked on the freeway, and he put our car in the shop right when the tow truck dropped it off and repaired it in 2.5 hours! On top of that, the car rental stores wouldnt rent a car to us so that my husband could get me and my children from the side of the road (since were out of state), and he even let us borrow his suburban. We are so grateful we were close to this auto repair shop. They really went the extra mile!
Name: M***** C***
Date: 2023-08-04 15:54:24
Rating: 5
Comment: Jeremy and one other gentleman were amazing! Very helpful!!!
Name: K****** S********
Date: 2023-08-03 16:29:17
Rating: 5
Comment: Our truck started to break down in the middle of our family road trip. We were far from home and unfamiliar with our surroundings, and so grateful we were able to make it to Freedom Auto. Everyone we interacted with was very friendly and helpful and they were able to get us back on the road the same day. They even drove us into town so we could wait out the repairs near stores and restaurants. We felt well taken care of and are thankful for their help.
Name: J****** C***
Date: 2023-07-24 03:57:48
Rating: 5
Comment: When reading the reviews, there are many people who say above and beyond and I have to agree. Jeremy as well as everyone else there treat you like a friend and not a customer. I had a bit of an emergency on my move from LA to Denver, and even though they were booked for the day, Jeremy was able to help me out. I care about people, not money is what Jeremy told me, and he lives that through his work. Its amazing that customer service like this still exists today. Meeting people like Jeremy keeps me believing that America is still alive and good.
Name: K**** N*****
Date: 2023-07-21 13:29:29
Rating: 5
Comment: Freedom Auto is the only Auto Repair place that I will use in Southern California.
Name: J***** L***
Date: 2023-07-20 21:18:49
Rating: 5
Comment: My experience here was amazing and I will whole-heartedly recommend this place to all my friends and family. When I arrived, I was immediately greeted by a gentleman named Jeremy, he was extremely helpful and knowledgeable when it came to my overheating issues and provided a solution for my car troubles very quickly.
Name: D*** N*********
Date: 2023-07-14 02:55:18
Rating: 5
Comment: Great trustworthy place to take your vehicle repaired and they have fair prices you usually dont get both of those things at 1 automotive repair shop.. Ive been a return customer to Jeremy and the boys for a couple years now I wont take my vehicles anywhere else
Name: H* Y******
Date: 2023-06-30 19:01:09
Rating: 5
Comment: My Father snd i were just talking the other day about how it is impossible to trust anyone out here to work on your car because we are sick of being taken advantage of. I stumbled on Freedom auto repair because of the high ratings i saw from customers. Jeremy told me to bring my nissan sentra in and at the end of the day i received a call saying that they needed it a little longer and that is only because i brought it in at the end of the day. The next morning i get a call saying it looks like the transmission is bad but instead of them taking advantage of this they informed me i had about 2000 miles left on my warranty and said i should take it to the dealer and they did not charge me for the diagnostics either and that was about 197 bucks or something like that. These people could have gotten me very easy by taking on the work and charging me whatever it would have been, but instead they now have a life long customer as well as my family.
Name: N** U********
Date: 2023-06-23 20:34:12
Rating: 5
Comment: They couldnt help with my problem, but Rick was super patient and friendly. also got a good referal.
Name: D**** F*****
Date: 2023-05-20 01:07:46
Rating: 5
Comment: I recommend Freedom Auto repair. Jeremy and the staff where very friendly. Fast service and competitive prices. When I picked up my car Jeremy remembered my name I was not just a number. Thank you all for getting me back on the road the same day. I will be back again.
Name: F**** B*****
Date: 2023-05-04 21:07:56
Rating: 5
Comment: Jeremy is one of the best when it comes to being a professional and honest mechanic and businessman. He stands by his work 100%! I highly recommend his business to everyone looking for a professional automotive repair shop. You will not be disappointed.
Name: C**** H******
Date: 2023-04-22 07:39:05
Rating: 5
Comment: Absolutely great experience here. You get treated like a friend here.
Name: I**** Y******
Date: 2023-04-07 00:08:35
Rating: 5
Comment: Called the shop when unexpectedly broken down leaving LA during the uphill grade.Recommended a reputable towing service to get us to the shop. Once we arrived the suspected part was already brought over and replaced within the hour.Total time from error light to tow to back on the road was within two hours. Could not recommend highly enough!Absolute professionals.
Name: M********
Date: 2023-03-16 17:47:55
Rating: 5
Comment: Cool and honest mechanics that actually care about fixing your car.
Name: t**** p****
Date: 2023-02-24 17:46:06
Rating: 5
Comment: Love these guys. Honest, and always does a great job. Highly recommended!
Name: Y***** M**
Date: 2023-02-24 03:41:47
Rating: 5
Comment: Great place to get your car fixed. Reasonably priced and great customer service and knowledge of your vehicle. Jeremy, the owner went above and beyond services for our 2005 Nissan Armada. He even referred us to a place to get a smog check done. I will be back to get more work done soon. Highly recommend this place with all the great staff who do good work.
Name: A***** G*********
Date: 2023-02-21 22:48:35
Rating: 5
Comment: Came on personal re ommend. Honest, helpful, reliable. Wouldnt go anywhere else now even though I have a 50 min drive from the valley!... Andy g-b
Name: A******** R*****
Date: 2023-01-05 18:37:10
Rating: 5
Comment: We were so lucky to find these guys on our way to Mammoth! Our engine light came on en route to the mountain. On our way to the Gas Station smoke was coming out and it turns out that the belt came loose and stuck in our fan. Jeremy and his team were able to quickly diagnose, removed the torn belt, got the parts, and got us back on the road. They were honest and their customer service was top tier. Thank you guys!
Name: S**** T******
Date: 2023-01-03 18:49:03
Rating: 5
Comment: My wife and I were on our way to Las Vegas and our car engine loss power. They diagnosed the problem and reaired it. Jeremy and his Gabriel were very professional, honest and helpful. I highly recommend them.
Name: T****** S*****
Date: 2022-12-30 22:26:10
Rating: 5
Comment: Jeremy has excellent customer service, is honest, and goes above and beyond to make sure your car is fixed and you are happy. Prices are fair and competitive! If you’re in the High Desert I’d highly recommend Freedom Auto Repair!
Name: R*** M*****
Date: 2022-12-27 17:17:50
Rating: 5
Comment: Super friendly and helpful. Had our Sprinter breakdown on our travels and he helped us immensely for very little cost. One of the best mechanics I’ve been to, I recommend highly.
Name: j****** u****
Date: 2022-12-17 00:30:30
Rating: 5
Comment: We’ve been going to them for 4 years now they helped us after another shop told us they changed our injectors but did not, and just today helped us again with some other issues. They are extremely honest and do amazing work! They’re the only mechanics I trust!! Highly recommend them and they have great prices on top of great service!!
Name: G***** S****
Date: 2022-11-18 15:58:07
Rating: 5
Comment: I called and they were honest about their availability. I ended up going somewhere else but I should have been patient.
Name: J**** C*****
Date: 2022-10-21 17:10:34
Rating: 5
Comment: I honestly dont know where to begin with this place because I dont have enough good things to say. Every aspect of my experience has impressed me. They truly go above and beyond. The work they do is great and they have 100% restored my faith in mechanics. Going there makes me feel like a friend and not just a customer. Great communication, great follow up, honest, great prices, very clean, knowledgeable, incredibly friendly. I trust them completely and will not go to any other shop. I cannot recommend them enough. Lavelle, Jeremy and the rest of the team are the best. Yall are #1!
Name: C****** S*******
Date: 2022-09-26 23:19:52
Rating: 5
Comment: Broke down while passing through town on a trip. They got me in right away. Repaired the van and had us on our way same day. Great to work with and the van is working like new.
Name: K**** S****
Date: 2022-09-26 06:38:20
Rating: 5
Comment: My daughter Ashley decided to get some very much need repairs done with Freedom Auto Repair shop, and it was nothing short of amazing! They took an adequate amount of time to properly diagnose her issues/concerns, communicated throughout the entire process, and brought the car to our home when everything was fixed. The owner Jeremy and his team really know what they are doing and are very professional. My family will stick by this business for all our car repair needs. Thanks a million 😊 !
Name: J*** A****** B******
Date: 2022-09-15 18:41:00
Rating: 5
Comment: You guys are top notch and excel at customer service. Broke down on my way back to Salt Lake City. Thank you for the Uber and for making arrangements to pick up my car on a Saturday. Made the repair less painful and car is running great.
Name: E******** J*****
Date: 2022-09-03 23:19:27
Rating: 5
Comment: Our car starting to malfunction on my way to San Diego while driving on the 15 S we had to stopped and look for a mechanic. While googling I found this auto repair with a 5 star rating and honestly Jeremy help us get back on the road and made it safe back home I usually don’t do this but this place is good and honest people like Jeremy work hard and don’t try to take advantage of any situation if you’re on the road and have car trouble and you’re near Hesperia, California go to Freedom Auto Repair the good and most importantly honest mechanics. Thank you so much Jeremy we made home safe and god bless you I am indebted with you .
Name: J*** K*****
Date: 2022-08-18 03:35:06
Rating: 5
Comment: My Experience at Freedom auto was awesome If you want your car fixed right the first time look no further than Freedom Auto Jeremy is the only person I trust he’s honest he shows you the bad parts that was taken out and replaced! His prices are outstanding when you drive off from Freedom auto after you get your car fixed theirs no worries because theirs a warranty and also you your treated like family! I give Freedom auto the best automotive service in the high desert! My whole family brings their cars To Freedom Auto just look at the reviews!!!!!!
Name: T***** F*****
Date: 2022-08-09 19:31:28
Rating: 5
Comment: I brought in my car due to a issue with my Drive Belt Tensioner. I was very selective of what shop I brought my car into as Ive had poor experiences in the past and feared a huge bill. But not this time, Jeremy and the advisor Brittani were extremely kind and respectful. Let me know that it may take a day but I would be on the road the following day, which was true. The work was fairly priced and Ill be bringing it back here if any other issues arise. 10/10.
Name: A**** K*******
Date: 2022-07-26 21:41:14
Rating: 5
Comment: Ive unfortunately spent a lot of time in and around mechanics shops through my years of owning and traveling in classically unreliable vehicles. Freedom Auto Repair easily ranks one of the best Ive come across. Jeremy not only fixed us up when our Land Rover Discovery started acting weird but he and his team made us feel very welcome and ultimately made what should have been an unfortunate experience somehow nice. The other shops we called told us there was no way they could even diagnose it for three days. Jeremy on the other hand told us to swing by, got us fixed up in a few hours and we were back on our way. Clean, organized and modern shop for its size. Fairly priced and honest!Couldnt have asked for a better situation.Thanks for everything.
Name: S**** W******
Date: 2022-07-21 17:58:06
Rating: 5
Comment: Nothing but good things to say about Freedom Auto Repair! Everyone I talked to over the phone and in-person was pleasant & straightforward. Im a little hesitant about where I take my car and I prefer using specific oil (Liqui Moly) for my Range Rover. They were very accommodating and serviced my vehicle quickly and at a great price.I drove all the way from Ridgecrest to Hesperia just because I saw what great reviews they had - and a great website too!
Name: a***** m****
Date: 2022-07-13 01:31:07
Rating: 5
Comment: Jeremy and his auto repair team are absolutely amazing. My transmission went out in the middle of the freeway and they helped me with a tow and provided outstanding service.Highly recommended. Will refer to all of my friends and family in the area.
Name: R***** W****
Date: 2022-07-05 05:29:37
Rating: 5
Comment: Ive been looking for a place thats honest reliable good prices quality service fix it right the first time freedom Auto repair theyre in Hesperia 395 and poplit st in Hesperia they do a great job fair hourly rate is $160 an hour you may think thats pricey but if you want it done right the first time I was a bit shocked myself but great people great customer service when you drop your car off theyll keep in contact with you through emails its just a fantastic place to go I finally found some place I can trust look them up on you youll get a phone number and address if you need quality Auto repair read them Auto repair 😀😁😀😁
Name: A******** D*******
Date: 2022-06-13 17:06:31
Rating: 5
Comment: Excellent and kind support! I was stranded in the area due to transmission issues. The mechanic took a look at my car, ran the info and personally called Nissan to check if I was under warranty. Highly recommend!
Name: J******* W******* M*******
Date: 2022-05-25 13:30:43
Rating: 5
Comment: I would never take my car anywhere else but to freedom auto repair. Excellent services, friendly, and treat you like family. My cars always come back in tip-top shape. Im constantly updated on my vehicle. I love the service we get here.
Name: F**** G*******
Date: 2022-05-14 07:30:18
Rating: 5
Comment: Exemplary service. Outstanding communication. Professional. Prompt. Thorough. Incredibly qualified. Experienced. Trustworthy. They say what they are going to do. And they do it.
Name: A***** L*
Date: 2022-04-23 21:07:19
Rating: 5
Comment: The best costumer service a person could ask for! They were very helpful at identifying the problem, fixing it quickly, and gave advice on what happened and how to prevent it in the future. Definitely recommend to anyone!
Name: A** B*********
Date: 2022-04-19 04:11:12
Rating: 5
Comment: Jeremy and his shop are amazing. They definitely have my business and any future repairs I may need and I will definitely refer them.My Land Rover needed a new transfer case and it was a part that wasnt easy to come by. Jeremy went above and beyond to find one and after a long frustrating 3 1/2 months for both parties the part finally came in and Jeremy and his team quickly got to work. Turns out I definitely needed a couple more things replaced and they let me know what exactly it was and provided pics throughout the whole process and let me decide on my own. They were always a call or text away and assured me they would get everything situated. They are just wonderful, caring people that put their all into their work. They make sure you leave happy. You dont come by that very often.They had even went above and beyond even more...and when I got there to pick up my car it was washed! I was so touched! That was amazing.Thank you again and again Freedom Auto!
Name: G******* F*****
Date: 2022-03-31 03:17:01
Rating: 5
Comment: Joel and Jeremy were truly a joy to work with. I decided to entrust them with my 2015 Durango R/T because I saw the great reviews, and they did NOT disappoint! Diagnosed and fixed the issue in a day which was much quicker than I anticipated. Thanks a bunch gentleman, you earned a customer for life.
Name: M*** F*****
Date: 2022-03-17 23:02:30
Rating: 5
Comment: I was traveling through here and my car broke down. Of course that’s no fun breaking down in the middle of the highway, but these guys REALLY took care of us. They diagnosed the engine in no time, they took us in even though they were swamped. They even contacted my dealership to make arrangements for repair since it was under recall. They went above and beyond, advising me on how to handle things, making several calls on my behalf, and going the extra mile to make sure everything was set up. They helped with the towing and even covered the Uber to the rent a car. Specifically Joel and Jeremy were all stars, and def deserve the recognition for their work. Can’t recommend this place enough.
Name: a************ Z
Date: 2022-02-21 20:59:44
Rating: 5
Comment: I would give 10 stars if I could. They were amazing. Very difficult car situation and they stuck with it until it was fixed. They treated me with respect and did not over charge.I will take all our cars there and recommend them to my family and friends. JEREMY and JOEL are class acts.
Name: G****** R****
Date: 2022-01-30 04:10:01
Rating: 5
Comment: 10 stars!!☆☆☆☆☆☆☆☆☆☆ BEST SHOP IN THE HIGH DESERT!!!! Jeremy & his team always deliver exceptional service & always explain in precise detail(along with pictures) what is wrong with my car & what they did to fix it. They are incredibly kind & generous & will take care of you & your car. So do not hesitate! Give them a call!! They are the best I promise! I will NEVER go to any other shop.
Name: O****
Date: 2022-01-26 03:27:14
Rating: 5
Comment: This place is awesome, they have easily the best customer service I found at any auto repair place. They wont nickel and dime you for repairs that you dont need. Most importantly they are honest and they will work around your schedule. Joel and Jeremy are super nice guys. I will definitely be coming back with any of my repair needs that I cant do myself. They even gave me advice on my project car that theyre not even working on. Dont bring your car to the dealership, you will get better customer service, better prices, and you wont have to wait 2 weeks for an appointment at Freedom Auto Repair.
Name: J***** H*********
Date: 2022-01-04 19:08:37
Rating: 5
Comment: Im still at this place and I can already tell how awesome the people are. Im currently on my way to Las Vegas from LA to pick up my siblings for our flight tomorrow to Florida to see our dying father maybe for the last time. On my way there, my check engine and transmission lights started flashing so I pulled in to the nearest mechanic and than you God that I came to this place. Even though theyre busy they are making me a priority and helping me out. I cant say thank you enough and if you need a place to go to for your repairs, this is the place.
Name: C**** F***
Date: 2022-01-03 23:44:48
Rating: 5
Comment: Our car broke down while travelling home, and they got us fixed up and back on the road with exceptional service.
Name: A* S****
Date: 2021-12-24 03:12:21
Rating: 5
Comment: Awesome Response! I am from Arizona. TY Jeremy!
Name: B***** J
Date: 2021-11-22 18:04:04
Rating: 5
Comment: Thanks so much Jeremy, Joel, and Cassandra (and anyone else I missed behind the scenes!). My serpentine belt snapped up on Cajon Pass around 5pm last week, and Joel was so helpful helping me diagnose it over the phone, really took the stress off feeling like someone had my back. After staying the night there I got it towed down to their shop and they went above and beyond repairing it on a Friday - sent someone over to San bernadino to pick up a part so they could get it fixed the same day, and got me an Uber to and from the mall while I waited. Prices were super fair and affordable, and the staff is just GOOD people. Bless you all, this is the kind of shop every traveler hopes for when stuck.
Name: y******** y*********
Date: 2021-10-16 00:26:49
Rating: 5
Comment: First time customer and the staff/techs are professional, knowledgeable and most of all honest. I will be back and recommend family and friendsUpdate:This is my 3rd time using Freedom Auto Repair and I cant say enough about Jeremy and his team. As a previous service manager I know quality, honesty and his team is first class!This is the place you need to bring your car to for all your automotive needs. You wont be sorry!
Name: J*** G****
Date: 2021-10-13 16:31:54
Rating: 5
Comment: Dropped off vehicle for inspection and possible repairs. Very pleasant and professional staff.
Name: R**** V****
Date: 2021-10-13 01:44:27
Rating: 5
Comment: This place is cool af! Everyone was really friendly and charismatic. Ima definitely go back and recommend all my people to come here. Thanks for helping me out!
Name: D**** C****
Date: 2021-09-28 01:55:23
Rating: 5
Comment: Freedom is by far the best. I am grateful they my mechanics.
Name: H*** S***
Date: 2021-08-31 05:57:48
Rating: 5
Comment: Well had fixed and three days later the system that was tested for a alternator failed that puzzled me and costing me more than 500 dollars and dont give senior discount nor should have charge for labor for just a few days earlier did a major repair consistent of timing belt and water pump and serpentine belt tensioner idle pulley new battery then paying $1665.70 then three to fours days later get charge over $508.?? Making a total at $2,165.70 for my car. I think they did a good job but feel that the second time that they alternators failure is shocking and I feel that they shouldnt have charge for the labor because the job before hand cover the same couldve replace the alternators was there open and easy access to remove when we did a major repair. I shouldve paid the 169.00 for the part only I shouldnt be charge for them not checking the car had for two to three days to make sure all good then three days later cost me 508.?? More without the labor should discounted so saved me minus 338.00
Name: R****** O*******
Date: 2021-08-12 00:11:44
Rating: 5
Comment: The owner was knowledgeable. Quick to diagnose the problem. Prices were fair. I would recommend them. A good team. Im a happy camper.
Name: A*** P****
Date: 2021-07-29 22:03:36
Rating: 5
Comment: All I can say is WOW I have never seen a repair shop go above and beyond to get my truck fixed. I have a 2006 diesel F350 with lack of power when pulling a trailer. They not only found the problem but even had me hook up my trailer and took me for a test drive up the pass. Truck now is fixed and runs better then ever. Thanks to Jeremy for his one on one service. Price was fair and the warranty he gave me is not heard of.If you have the time for quality repairs this is the place.
Name: D*************
Date: 2021-07-01 02:51:54
Rating: 5
Comment: Great service, they replaced my catalytic converter awhile back, they were done within a day, very cheap for labor and they do amazing work my car ran 10 times better after they worked on it!
Name: S****** C***
Date: 2021-06-25 20:21:06
Rating: 5
Comment: Very kind and honest people! They took time to fill up my tires at no charge, and answered a lot of my questions about my new vehicle. I highly recommend this shop.
Name: J**** Z*****
Date: 2021-06-25 15:25:09
Rating: 5
Comment: Jeremy and his team gave me a great first time experience. Very professional and fair pricing for my 2006 Chevy Silverado. Love the communication and updates while service was being performed along with pictures taken throughout the whole process. I also liked the work order report sent to my email with the breakdown cost for each service being performed and request for additional services that may need repairs. I definitely will recommend to friends and family. This is a mechanic you can truly trust and well recommended by google reviews which is how I found Freedom Auto Repair.
Name: A**** s* c** t****** P
Date: 2021-06-06 20:00:05
Rating: 5
Comment: Hands down best shop in so cal, Jeremy was the best so honest and straight forward he went above and beyond for us. Thanks again guys !cant forget Michelle she was also great
Name: J** H********
Date: 2021-06-03 15:14:08
Rating: 5
Comment: Great place to take your car for any repairs. I mean ANY repairs. Probably the most honest and high quality automotive repair shop in the high desert. I cant say enough good about these guys. They really know their stuff. Fully certified technicians. Great customer service.
Name: n*** e****
Date: 2021-05-31 00:33:20
Rating: 5
Comment: Jeremy and his team are amazing. They are very busy because they have a great referral business. They take care of their clients
Name: A*** S****
Date: 2021-05-24 15:10:01
Rating: 5
Comment: Jeremy is fair, professional and will get you moving again in no time. Will bring all my vehicles to get serviced by this gentleman. Highly recommend.
Name: D***** H*****
Date: 2021-05-14 11:43:09
Rating: 5
Comment: Profesional and ethical work. They know thier stuff. I will always go to them
Name: M****** J******
Date: 2021-04-24 02:14:23
Rating: 5
Comment: Jeremy is a class act!! Fixed up my Jeep Grand Cherokee at a fair price and i recvd professional service!!
Name: G****** L*******
Date: 2021-04-15 03:25:12
Rating: 5
Comment: Brought my car here for some repairs. I had a warranty from carmax and these guys did a great job on helping me get the best from it. They went through my vehicle thoroughly and got the job done in a timely manner. Jeremy is super cool and tries to help out as much as possible. Great shop and very professional.
Name: l***** s******
Date: 2021-04-08 19:14:15
Rating: 5
Comment: Excellent experience here! Thanks to whoever answered my initial call he was so nice and helpful. My husband is a train mechanic and said Alan was very professional and thorough. We were given a great deal too. Definitely will recommend.
Name: J A
Date: 2021-03-05 21:05:56
Rating: 5
Comment: Great service.... They are very helpful.. they truly care about their customers....
Name: D* S*
Date: 2021-03-02 02:33:57
Rating: 5
Comment: Jeremy & Kevin...fantastic job! I highly recommend them...they will take care of you and your vehicle!
Name: T*** S****
Date: 2021-02-24 20:54:15
Rating: 5
Comment: These guys are awesome, I have a genesis coupe 2.0t that was giving me weird problems that I couldn’t figure out and I usually don’t trust anyone with my car so I found the best mechanics in the high desert and I’m glad I found these guys, they didn’t stop till they found out the problem fixed it and now my cars running like a champ, they keep you updated and let you know exactly what’s going on and what they’re doing, professional technicians and awesome tech that they use to figure out anything going on with your vehicle . If your serious about your car and want nothing but the best you should only take it to these guys seriously . They even let me know future problems that they found with my car and didn’t urge me to bring it back they just wanted to inform me, the integrity is amazing here 5 Stars boys keep up the good work I’ll definitely be back -Anthony Innabi
Name: A*** G***** (******
Date: 2021-01-28 20:25:53
Rating: 5
Comment: Jeremy is one of Hi-deserts true gems! Best shop, fix anything automotive!
Name: J** J****
Date: 2021-01-28 20:25:41
Rating: 5
Comment: Within just a sentence you know that the owner, Jeremy, is a man of excellent, honorably character who will treat you fairly and treat your car as if it was his.
Name: B**** M*******
Date: 2020-12-15 22:36:33
Rating: 5
Comment: My daughter lives over 500 miles away from us going to school and we needed to find a shop to make sure her car is safe. We chose Freedom Auto Repair and Jeremy has not disappointed us. I trust what he tells me and feel lucky to have found him & his shop. Thank you Jeremy for taking care of my kid & her car! Highly recommend Freedom Auto Repair!
Name: n* q**** c******
Date: 2020-11-20 19:21:09
Rating: 5
Comment: Great team and help full. They are not trying to sell you nothing that you dont need .honest people.
Name: M***** B******
Date: 2020-11-16 18:29:16
Rating: 5
Comment: Great shop! Jeremy is honest and the prices are fair for a great job.
Name: C*** W****
Date: 2020-10-03 21:56:52
Rating: 1
Comment: A friend recommended this place but NOPE!!!He first said hed charge me nothing. Then she said 95.00 then I took my car in and they wanted to charge me 288.00!!! Like a dummy I left it and by the 5th day theyre calling me to tell me itll have to wait til over the wknd TO EVEN LOOK AT IT..... I said forget it and had my daughter go for it.
Name: T***** V******
Date: 2020-09-05 15:01:16
Rating: 5
Comment: Professional, communicated every step of the repair process and got the repairs done in a timely manner.
Name: B******* R***
Date: 2020-08-20 05:33:57
Rating: 5
Comment: Great place! Really nice and did right by us even when they messed up. Super helpful! Totally would recommend.
Name: S****** B****
Date: 2020-08-19 00:03:25
Rating: 5
Comment: Do yourself a favor and take your vehicles to Freedom. Hands down, the best service in the High Desert is found here! You wont regret it, and you wont have to worry about getting your baby back with faulty repairs.
Name: B**** D******
Date: 2020-08-13 04:01:59
Rating: 5
Comment: I been a customer here for 3 or 4 repairs and they treat us like family. Continue the good work!!
Name: e***
Date: 2020-08-07 01:10:21
Rating: 5
Comment: Good prices. Like that they keep in the loop of whats going on with the vehicle. Details and pictures of what they found.like that they dont try to sell you things or services that you dont need. I took my 08 tundra for service and they did an awesome job. Will definitely be going back..
Name: J***** D
Date: 2020-07-31 21:34:08
Rating: 5
Comment: I bought a vehicle from a dealer that was no good, unfortunately we overheated in between Baker in Barstow and were stranded out in the desert.I called every shop within 50 miles and, literally EVERY SINGLE OTHER SHOP told me to get lost and they wouldn’t be able to at least LOOK at it until after the weekend. (It’s early morning Friday).Jeremy answers the phone and immediately was 100% super respectful. I explained to him what was going on and despite him being booked out and busy as well; he told me to bring the truck on in and he went out of his way to make time to look at it on a very busy day. As soon as we arrived and pulled the truck off the tow truck, Jeremy dropped what he was doing to come over and take a glance at our truck.Unfortunately, more bad news followed, but Jeremy walked us through every step of the issue and what could have caused it, and what we would need to do to fix it.He was a extremely knowledgeable, and very helpful. In the end we needed a job that would have taken a few days, and I am not from the area so I ultimately had to rent a truck to tow it the rest of my way.Despite this, Jeremy and his crew went above and beyond to host us at their shop while we spent a few hours trying to figure out what to do next. To help keep us out of the sweltering heat. Very much appreciated on these 100+ days.While I didn’t end up having work done here, I would 100% bring my car here for work if I lived closer.Jeremy and his staff are genuinely great people who just also happen to be very skilled mechanics. I couldn’t recommend this place more.
Name: T*** C****
Date: 2020-07-14 13:13:30
Rating: 5
Comment: I chose this location because of the reviews. I was thoroughly impressed with the staff. Jeremy, the owner, worked with me to perform what repairs were needed ASAP and wait to complete the rest as my budget allowed. He is genuinely just a GOOD GUY and he will go above and beyond to make SURE the job gets done RIGHT. I will be bringing all of my vehicles here and referring everyone I know. If you have car problems, stop by and have Jeremys team take a look at it. You will be GLAD you did!!
Name: P*** M****
Date: 2020-06-14 02:51:05
Rating: 5
Comment: Excellent service, excellent customer service. Save yourself some time and just come here for your maintenance needs.
Name: T*** T*****
Date: 2020-06-06 00:21:11
Rating: 5
Comment: This place is great and honest Jeremy the owner a very Honest person. I recommend this place to everyone
Name: D**** S*****
Date: 2020-05-29 17:51:28
Rating: 5
Comment: Fantastic customer service. When my daughters car broke down in the middle of nowhere we had to look for a repair shop. When we called the 1st thing that the agent who answered the phone said was, is everyone OK? Very happy!
Name: F**** S********
Date: 2020-05-25 16:35:36
Rating: 5
Comment: A very friendly staff that was really compassionate about the fix I was in. I got my car back running like new. Thank you so much for all that you did for me. I appreciate it!
Name: D**** S******
Date: 2020-05-10 15:26:23
Rating: 5
Comment: Great friendly customer service! Honest and quality work...my family and I are very happy with our new mechanic!!🙂👍
Name: S******* S*******
Date: 2020-02-25 02:19:01
Rating: 5
Comment: Went there for a repair which ended up not being a big as a deal as we had thought. It was fixed right then and there. Awesome work! Thanks and God bless!
Name: J**** M******
Date: 2020-01-30 05:04:39
Rating: 5
Comment: Busy shop so the service can be a little slow. But I was treated very well. Fair pricing and honest service
Name: D**** D****
Date: 2020-01-29 18:31:11
Rating: 5
Comment: First-rate customer service, bar none. Jeremy knows what hes doing and hires quality techs that do quality work, and Jen does an amazing job in the front office. I started coming here two years ago because they work with Carmax MaxCare, and they have truly earned their five stars.Even after I traded in my jalopy and got a new car, I keep coming back. Freedom does everything except my tires because this is a small business run by real people who do great work. Its not the cheapest nor fastest place but you really do get what you pay/wait for. Theyre not raking you over the coals either - Jeremy will always take time to make sure you know exactly whats being done, how much things are gonna cost, and how much time its gonna take to get it done right the first time.Freedom Automotive is 110% worth it.
Name: f*** p*********
Date: 2020-01-23 01:22:12
Rating: 5
Comment: Very good mechanic and honest Yes I would advise anyone that need car repair come to freedom auto repair
Name: M*** V*********
Date: 2020-01-22 03:49:28
Rating: 5
Comment: I live near Sacramento, Ca and was hauling a horse when my check engine light came on. It was late Friday afternoon when I called for an appointment the next day. They said come in now so we can see the problem. They diagnosed the problem and got me on the road the next day. Great and competent folks! I highly recommend them!!
Name: L** C**********
Date: 2020-01-21 14:34:11
Rating: 3
Comment: Good work, very busy. Have some problems with the timeline and communications, so get everything worked out in advance or dont be in a hurry.
Name: D**** B********
Date: 2020-01-20 19:13:13
Rating: 5
Comment: Needed a brake light but Jeremy found out that my entire rear light panel was out. Great job, super reasonable price and very friendly. I referred him to a friend and she was super happy too. I will go back.
Name: M****** T*****
Date: 2019-12-24 19:15:17
Rating: 5
Comment: Great auto shop, brought in my diesel pickup because the DPF would not regen normally. Fix was fast and affordable! Ill be returning for all my auto repair needs. These guys are great
Name: B**** e*
Date: 2019-12-17 02:56:25
Rating: 5
Comment: Highly recommend!! Went in for the first time today to get my breaks checked out, 2 hours before they closed. Jeremy and Jenny were amazing. They truly care about providing good service and the place did an excellent job on my car. I offered to come back the next day so they had more time to work but they got it done, as they were closing. Im happy my money went to these guys. Ill definitely be back!
Name: M****** W*******
Date: 2019-12-11 06:11:05
Rating: 5
Comment: I was new in town & was given the run around by so many other auto repair centers. They all lied to me and told me that my car needed way more done to it then it ever did. But when i came to Freedom Auto Center & talked with Jeremy & all the rest that worked there, they were totally straight with me and help me fix my car with no need less bs. I would recommend Freedom Auto Center to you. Dont let other auto repair center screw you over, go to the very best the first time & go see Jeremy!!! Trust me you wont be sorry & youll be glad you did!!!
Name: R****** B
Date: 2019-11-13 01:56:41
Rating: 5
Comment: Jeremy was great help and we would recommend them to others.
Name: E P****
Date: 2019-11-05 01:43:05
Rating: 5
Comment: I just had my VW passat repaired here. The owner Jeremy is extremely honest and transparent on what the costs were and did his best to keep the price as low as possible. I will definately be going back and I cant recommend this shop enough.
Name: V******* L****
Date: 2019-10-26 04:41:43
Rating: 5
Comment: Everyone from the front desk to all the mechanics were very friendly. To care my car timely matter. I would definitely go back to Freedom Auto Repair. I feel theyre very trustworthy. I am very satisfied with my experience there.
Name: C***** E****
Date: 2019-10-20 02:38:31
Rating: 5
Comment: They are the most amazing people there. I will never go anywhere else.
Name: S**** L*******
Date: 2019-10-09 20:11:24
Rating: 5
Comment: I love this shop! They’re always so helpful and nice. Everyone is patient and very hardworking. Jeremy is the best! He’s always helped me and always gets back to me quickly. I recommend this shop to everyone. Thank you so much!
Name: C****** S****
Date: 2019-09-17 07:29:17
Rating: 5
Comment: Jeremy and his crew are amazing I only trust them and now my entire family only goes to him because of how upfront and honest he is and he stands behind his work. Replaced a motor for me over 10,000 miles ago and no issues at all.
Name: B** K****
Date: 2019-09-12 23:30:46
Rating: 5
Comment: Friendly, thorough, and fair. They do good work and deliver the service on time and as promised. I have use the same mechanic shop for 25 years. Decided to try these guys at the recommendation of a friend. They are my new go-to shop. Very impressed.
Name: T**** V*******
Date: 2019-09-10 20:32:41
Rating: 5
Comment: Hands down the best automotive shop I have dealt with. They are honest, respectful, punctual people. They make everything go so easy for you. my transmission was going out and I found them because they were contracted with my warranty company. they made the transition into a rental car very easy for me. they kept open communication with me about my car. They handles EVERYTHING I just sat back and enjoyed the ride :) I will be using them in the future for my other vehicles and high recommend them to everyone you has a car issue! Jeremy Keep up the good work..
Name: R** B*******
Date: 2019-09-04 02:58:08
Rating: 4
Comment: Not the cheapest auto repair but very much worth the money. Kind and courteous staff. They do not try to sell you a repair that you do not need.
Name: R**** A****
Date: 2019-09-03 02:23:33
Rating: 5
Comment: We really love these guys as weve been going to them for about a year. Theyre very helpful and hàve been super honest with is.
Name: M*** R
Date: 2019-08-15 14:00:52
Rating: 5
Comment: Wanted to thank Jeremy and the Freedom Auto team for the great service they provided for me. Best experience Ive had with a Repair shop. Thank You.
Name: O***** P******
Date: 2019-07-29 22:37:04
Rating: 5
Comment: I just want to thank the guys from FREEDOM AUTO REPAIR for coming to our rescue once again and taking care of me and my family. Mainly my wife...by repairing her Honda Pilot when the even the dealer couldnt do it. Thanks again!
Name: S**** K********
Date: 2019-07-16 00:05:06
Rating: 5
Comment: This shop is absolutely amazing. Very professional and honest. Highly recommend them. Jeremy and Lavalle are the best.
Name: J*** U******
Date: 2019-07-13 02:24:28
Rating: 2
Comment: This place overcharged me to fix my intake manifold runner control valve. And wanted to hold my car for a couple of days which I told them I don’t live in hesperia anymore that I moved to Orange County but still wanted to hold my car. So I called other shops and found Juju built engineerings and fixed my problem way cheaper then freedom and was done in an Hour !!!!! Not days. Finally did my smog and passed it. Freedom was friendly but will never come back to this place ever again
Name: c**** z*****
Date: 2019-07-10 16:35:29
Rating: 5
Comment: Great customer service made us feel like family . They even gave us a ride while they worked on our car. Thanks Jeremy and crew. Glad we came across your business!
Name: L**** G****
Date: 2019-06-06 17:35:53
Rating: 5
Comment: Super friendly, affordable, and quick service. I made an appointment through Yelp and they had the best price on an oil change. I waited less than 45 minutes and they were done!Before I left they even gave me a Starbucks gift card! I highly recommend Freedom Auto Repair!
Name: D**** L****
Date: 2019-05-16 18:19:51
Rating: 5
Comment: They are truly the best out there in my opinion we live near riverside and were heading to Reno for my nieces graduation we broke down near the 395 and main they got us back on the road with ample time to spare means alot to me and my family to make it .THANKS JEREMY AND CREW
Name: C***** D********
Date: 2019-05-15 23:55:56
Rating: 5
Comment: I would recommend Freedom Auto Repair to everyone. They are simply awesome!!!Wish I could give 10 Stars!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Name: M L*******
Date: 2019-05-14 16:10:16
Rating: 5
Comment: In a world where good customer service is rare, this place is THE BEST! Prices are competitive and the staff is A+++!
Name: F**** D
Date: 2019-04-26 12:40:22
Rating: 5
Comment: Service is the best. Pricing is super affortable and they will work with you. Ive dealt with many mechanics and never had such great professional service as freedom auto repair gives you.
Name: T***** W*****
Date: 2019-03-29 22:55:34
Rating: 5
Comment: I am really surprised to find a single one star review here. These guys are extremely friendly, courteous, and professional but also talk to you like an old friend. The prices are what youd expect for good work. Above all I find them to be honest and transparent which is why this will remain my shop for anything I cannot do at home.
Name: P**** B****
Date: 2019-03-18 23:04:06
Rating: 5
Comment: Jeremy has a wonderful personality and does his best in getting the job done right. I know sometimes a job can be difficult...but Jeremy stands behind his work. I know this first hand. Just talk with him and all things can be worked out.
Name: a****** d*****
Date: 2019-03-08 21:52:31
Rating: 5
Comment: Great shop and service . they will get your vehicle fixed
Name: D**** C******
Date: 2019-03-01 20:54:59
Rating: 1
Comment: Didn’t follow their own policy of 100% customer satisfaction or the one about doing it right the first time.
Name: r***** h
Date: 2019-02-18 18:36:14
Rating: 5
Comment: These guys are great. I had my brakes done here. They were friendly the work done was perfect. And they did it all for a fair price. They even got me to work while they worked on the car.
Name: F***
Date: 2019-02-16 02:47:15
Rating: 5
Comment: These guys are awesome everybodys needs to come here, no words can explain how awesome these guys are.Family for life at freedom auto. 👍🏁👍Thank you so much.Les and Sandy and Trisha
Name: M****** G******
Date: 2018-12-07 18:52:47
Rating: 5
Comment: Such a great shop. They take the time to explain every single issue to you. Fair in price. VERY TRUSTWORTHY.
Name: D****** A*******
Date: 2018-11-22 01:12:34
Rating: 5
Comment: Were very polite and quite fast. Even took the time to show me what part needed replacing.
Name: J**** B***
Date: 2018-10-12 12:44:56
Rating: 5
Comment: Our experience at Freedom was exceptional! Jeremy is very personable, professional, and looks after the best interests of his clients. Our wait time in the office was minimal and pleasant. They have a bucket full of new hot wheels that they let my 5 year old choose one from! The employees seem to be happy and professional, and they did good work on our Tohoa! Thank you Freedom!!
Name: J**** L****
Date: 2018-09-06 08:20:56
Rating: 5
Comment: I wish I could send their rating approval from 4.99 to 5.0 - for the work and dedication involved it should be a given -We met Jeremy and Freedom Automotive on a random pass-thru while traveling through Hesperia on vacation in 2015. He performed a needed maintenance cycle on our Dodge 2500. Job well done - maybe too well done! We were so satisfied & impressed with the professionalism and care that went into the service that I looked him up 2 years later!... I hope that says something about Jeremy.Then the story begins!… We’re not from the area, and when our truck needed some transmission work [thinking on great places my truck has been] I knew we were headed through the area on vacation winter 2017. So I called to to see if he would be available to try and fix our issue. He then strategized an approach that respected the age of the vehicle and our priorities for it going forward, and even swapped vehicles with us when we arrived in Hesperia for the week, so we could get around while the vehicle was upgraded. The repairs were excellent! We headed on towards our destination...Fast-forward Spring 2018 and my transmission started to act up! Crap! Not only were the parts out of warranty, but we were also then 500 miles away! Yet Jeremy worked hard to honor the repair, TRANSPORTING the vehicle BACK TO HESPERIA, and diagnosing the exact issue to address [transmissions are difficult!]. A few days in the shop’s hands and the vehicle was en route back to us! Issue fixed - Not an easy issue, transmissions…Anyhow, in my experience Jeremy & Freedom Automotive’s work ethic and dedication is unmatched. I could go on & on but I’m confident you’ll be inspired equally by their dedication to the process, to service, and the selfless dedication happening every day at Freedom Automotive.
Name: M****** B****
Date: 2018-09-06 01:19:56
Rating: 5
Comment: Love! Been going since I 1st got my car. Had a handful of problems to start with and theyve taken care of them all with no issues. Price isnt the cheapest but definitely fair and their service is top notch👌 Love you guys, thank you for always taking care of my baby-🖤scion
Name: B**** D*******
Date: 2018-08-02 19:22:39
Rating: 1
Comment: I dropped my truck off after an accident for body work.It took 9 weeks for this guy to tell me that he is not competent to do body work.Twice in those 9 weeks he looked me straight in the eye and promised to be done Friday.On top of having to rent cars and use Uber and Lyft while waiting on this person to do the work he promised to do I was forced to pay for a tow from his shop to a competent mechanic that did the work in THREE DAYS.Of course, that was after I had to return and get my battery that gotten sperated from my truck.On top of all that, he had the unmitigated gall to try and shake my hand!Totally disappointed from start to finish with this stereotypical mechanic.
Name: M****** Y****
Date: 2018-07-27 02:34:49
Rating: 5
Comment: Unexpected repairs needed in a major way but Jeremy and his team worked with me to find the best resolution at a price I could handle out of the blue. Very grateful to have my car back on the road in tip top shape. And thankful for a team that kept me in the know during repairs and made a dreadful experience very comforting. Highly recommend and will return if need be.
Name: N***** M*****
Date: 2018-05-11 16:12:17
Rating: 5
Comment: These folks are great. Probably the best customer service out there, in regards to automotive repair. I cant express enough how much I appreciate their time and courtesy. Theyve made a permanent customer out of me.Mark
Name: P*** M**
Date: 2018-05-10 17:25:30
Rating: 5
Comment: Very good customer service! Jeremy is very knowledgeable and makes you feel that your satisfaction and resolving the issue is number one priority. Did more then asked for. Price was fair, will follow up with report of repair over the long term! They gurantee their work. I would use again!
Name: E***** G*****
Date: 2018-04-26 03:12:46
Rating: 5
Comment: I have been coming here for over 2 years taken all my cars and get it fixed the first time. you will definitely leave happy and feeling safe that you vehicle is fixed.
Name: b*** l***
Date: 2018-04-24 22:50:52
Rating: 5
Comment: Freedom auto repair is the best. Excellent service no high pricing and they help you out a lot..Jeremy and Breanne helped me out a lot. I found my new mechanic and I couldnt be happier ...thank you guys!!!!!!
Name: J***** T******
Date: 2018-04-10 16:14:08
Rating: 5
Comment: What else can I say that hasnt already been said by numerous other happily serviced customers? Oh, wait, just that this is absolutely, hands down the best customer service Ive ever experienced in my life. The overall care and expertise, coupled with ethical excellence, is what will keep me coming back to Freedom Auto Repair for any and all of my future automotive needs. This shop sets the standard for customer service and expertise, and I will no longer take my automotive business anywhere but here.A+ work! Jeremy & his team have shown me that there are shops dedicated to putting the customer first, even if it means the shop sacrifices. Ive never felt more comfortable in my life as I do with Freedom Auto Repair. I cannot stress this enough: give them the chance, youll be grateful that you did!
Name: M***** C****
Date: 2018-03-30 23:53:43
Rating: 5
Comment: THANK YOU SO MUCH!!! Freedom automotive took my car in at night when no one else would. Jeremy in the office helped me out a lot! This entire team is amazing and recommend them to anyone looking for a car repair. 👍👍👍
Name: A**** H***
Date: 2018-03-27 21:26:07
Rating: 5
Comment: Freedom repair is the best shop. Excellent work and people. Thank you Jeremy..
Name: S******
Date: 2018-03-20 16:26:23
Rating: 5
Comment: Dont trust the review posted by Big Bearvevo. Jeremy and Freedom Automotive are the best. Big Bear has submitted 26 reviews and only 9 of them are 5 stars, the majority are 1 or 3 stars, which is only a 34% approval rate. This says more about Big Bear than it does about the places that are reviewed. My guess is that Big Bear isnt the best customer to deal with. When you become a customer that is Volatile no one wants to deal with you, even the best customer service agent will bristle at that kind of treatment.Trust the other reviews you read on yelp and google. Freedom is the best. The reason they take some time to look at cars is because they are slammed with clients on a daily basis. If they didnt provide good service, would they be that busy??
Name: M**** D* C****
Date: 2018-03-13 22:16:47
Rating: 5
Comment: Jeremy and Adam go above and beyond there services. I had taken my old pick up. They fixed my starter, gave me an oil change and a tune up. I cant complain. The work was right and on time. This is the best in the high desert. They even made sure I had transportation to work or home.
Name: B** B***
Date: 2018-03-11 06:18:19
Rating: 1
Comment: I took my vehicle here due to an oil leak on my vehicle, I waited 4 hours for my vehicle to be completed. Freedom auto repair advised to me that they had found 2 oil leaks on my vehicle. I was charged $524 dollars for the repairs. Well, the next morning the oil leak was worse! I took my car back for the second time and they simply cleaned all of the oil off of my motor and told me to return the next day. (Third day of returning to freedom auto repair) the oil leak had worsened! Adam at the front desk didn’t even acknowledge me and made me feel very uncomfortable! Adam then notified Jeremy the owner and Jeremy said that I have 2 options, Refund or leave my vehicle with him for a day or 2 and that he would try to fix the oil leak at no cost! I got my money refunded! I do not let any mechanics play games with me. I’m a cash paying customer that shows respect to people that give me respect, I feel that this was such a waste of my time! I missed 2 days of work because of there false diagnosis. Jeremy advised to me that he would return my money back to me only if I sign a release of liability form. Not even to mention the headache on getting my money refunded! I waited nearly 4 days to get my money refunded! Jeremy had advised to me over the phone that I was being ”VOLATILE” I then advised to Jeremy that he needs to put himself in my shoes! And I think that any customer would be VOLATILE as well if you waste there time like freedom auto repair has done to me! Jeremy was extremely upset due to my previous review, I erased the review because I felt hostility towards me while picking up my refund. I didn’t even step foot on their property just so I could avoid confrontation, Jeremy handed me a check because I had not received my refund back to my account yet, then he made me feel like if I was a theif!! Jeremy advised to me that once the other 524 hits my account to return it back to him. This place was a nightmare!!! Jeremy was so worried about me putting up my honest review! Well in this country we have freedom of speech and the right to write a god honest truthful review.
Name: M****** G*****
Date: 2018-01-31 00:25:55
Rating: 5
Comment: Had our s10 worked on they fixed the issue our truck still going strong thanks to trusting hard workers
Name: D**** M******
Date: 2018-01-17 17:19:18
Rating: 5
Comment: Great shop the owner Jeremy and is awesome he is a honest mechanic and stands by his work. The staff is also very respectful and pleasant to talk to.Will recommend this shop to everyone I know.
Name: R***** R*****
Date: 2018-01-15 19:57:59
Rating: 5
Comment: Recommended without reservation. Jeremy and Alicia and Team were a pleasure to work with from the start. They repaired my vehicle and did it as efficiently as possible with regards to time and money. They provided constant updates and did their very best to ensure that the process was as convenient for me as possible. Their work was phenomenal. They will make sure your car is fixed correctly the first time. When I picked up my car Jeremy showed me the old parts that had been pulled off, the deficiencies they contained, and what had been done to correct the issues. If my vehicle needs any further work done while I am residing in the area, I will be bringing it to Freedom Auto Repair.
Name: E**** D********
Date: 2017-11-11 18:44:43
Rating: 5
Comment: My truck has been sitting with problems the dealer couldnt even figure out. Then i took it to FREEDOM... they took care of the problems and got my truck back on the road. All at a great price. Thanks FREEDOM TEAM
Name: R***** L***
Date: 2017-09-06 16:40:39
Rating: 5
Comment: These guys are the best in HD. Good prices and awesome service.
Name: A****** A****
Date: 2017-08-15 17:28:38
Rating: 5
Comment: Simply amazing service and staff! Alicia rocks! The absolute best mechanics Ive ever dealt with.
Name: J**** I*
Date: 2017-08-10 16:10:37
Rating: 5
Comment: Car started overheating i didnt want to drive it home all the way across town and cause more damage,I Googled auto shops in hesperia, this shop came up first, took it there and it looked really busy, but they told me they would do there best to get it fixed,they offered me a ride back to my work,got a call later in the day that it was ready, theres not many shops like this anymore, Jeremy and Brian really honest guys,
Name: W K******
Date: 2017-08-09 19:20:44
Rating: 5
Comment: FANTASTIC!!! Had car trouble 6 miles west of Hesperia. Car just wasnt going up that steep hill. Pulled off in Hesperia as there was no other choice. Looked up auto repair places, because even if we turned around we werent getting back to Los Angeles as is. Freedom Auto Repair had good reviews and several of them. Luckily the car was able to make it without a tow. Jeremy and Joe were extremely helpful with identifying the problem. They were able to fix the issue within an hour and we were back on the road to visit relatives 200 more miles away. Thank you, thank you. Very lucky to have found them as we were not familiar with the area at all. Both men were personable and Joe explained everything. They even welcomed the dogs into the air conditioned office. Great company and even greater people. I would definitely go back should the need arise, but I hope it doesnt. Pretty scary being on the road with car problems. Forever grateful they were able to make the repairs quickly and for a reasonable amount. Thank you!!!
Name: r****** t
Date: 2017-07-29 02:05:13
Rating: 5
Comment: Everyone was very nice and helpful.They found my problem with the air cond. Quiclky and they were honest and very good priced.Im very happy with their service and i thank you very much!Richard T.
Name: J***** M****
Date: 2017-07-11 16:50:21
Rating: 5
Comment: Best place iv ever gone fixed my car so much cheaper. The people there are so nice they will forever have me as a customer. The front desk lady is very nice and fun when you sit there for half the day. By my choice i stayed there it had air conditioning and i had no plans to go anywhere else. They keep you very well updated on your phone and email it is great. Firestone can suck it and die this place is where people should go.
Name: C**** A*****
Date: 2017-06-29 16:30:53
Rating: 5
Comment: I took my sons 70 Chevy Impala over to Freedom for some electrical work and leaks that needed to be taken care of after restoring the car. The crew at Freedom are top notch. Not only did they get the leaks and electrical fixed they went above and beyond to take care of some additional items that I wasnt even expecting to be done at a very reasonable price. I highly recommend Freedom Automotive for any automotive repair you have. They are very professional and know what they are doing! Great job guys!
Name: T****
Date: 2017-06-06 20:41:22
Rating: 5
Comment: I have never seen a more professional Auto Repair place in the High Desert. I have been to many shop and most time it is all about the money. This place goes above and beyond for their customers. I dont trust any other place to work on my vehicles but Freedom Auto Repair.
Name: L***** H****
Date: 2017-05-19 18:33:00
Rating: 5
Comment: They were nice friendly and fair on there price would definitely return for more service
Name: M*** S******
Date: 2017-04-25 19:22:48
Rating: 5
Comment: Brought my jeep in for what i thought was an electrical shortage, turns out it was just a bad taillight and some codes needed to be cleared. They spent almost half a day going thru double checking everything and replaced my tailight all for free. Just told me if i had any further problems to vring it back
Name: J***** M******
Date: 2017-04-24 22:24:02
Rating: 5
Comment: They really hooked me up. told me exactly what i needed and didnt overcharge. they actually gave me a discount on the parts AND labor. when something completely different that had nothing to do with them happened to my car jeremey offered to repair it for free!!! will definitely be back as well.
Name: b***** r***
Date: 2017-04-17 21:52:17
Rating: 5
Comment: It couldnt get any better. No other mechanic would do a $600.00 repair for FREE! The storys worth it: Everyone was so genuine and considerate. My car stopped recently and the diagnosis found faulty distributor parts that totaled over $600. I remembered I got that part repaired around 3 years ago, so I call the shop to ask about it. The shop happened to be under totally new ownership, entirely different from the old one who managed the repair 3 years ago. I didnt know that until the new owner, Jeremy, told me over the phone, but then he told me, even though he knew nothing about the repair done by the old owner, he was going to fix it for me FOR FREE. Just hearing that instead of knowing the misunderstandings that can occur over the phone made everything feel better and easier! But that wasnt all I got back. Jeremy was so nice, he insisted on taking care of it for free several times. I wasnt going to bring it up again because I felt like doing my part in dealing with a well intended shop, but he and the other mechanics there took every step to make sure that every obstacle was out of the way! They never left any room for doubt, and they kept their word and charged me $0.00 until the very end. Not one cent. No charge for parts, no charge for labor, for the print out, nor anything! No catch. I have been left with no reason to ever believe that nothing is free in life ever again! I wish everyone this feeling. It feels great! :) Thank You Jeremy! Thank you Sabastian, Rick, Don, and everyone over there at Freedom Auto! Talking to you about this has been a very real and unexpected pleasure!
Name: E** S********
Date: 2017-03-31 20:52:08
Rating: 5
Comment: This place was awesome! Nice friendly people; they were fast and careful with my repairs and did not over charge at all. Thanks again guys if Im in town and need some work Ill be coming back!
Name: M****** M*****
Date: 2017-03-28 00:37:14
Rating: 5
Comment: Highly recommend! Did an amazing job, works with you really well. Great prices.
Name: p******** h***
Date: 2017-03-10 21:47:15
Rating: 5
Comment: My hubby has a lift truck that he loves and has been having issues with it and he found this place and they did an awesome job and even worked over time on my hubbies truck and still gave him a good deal. Super friendly people.
Name: K******
Date: 2017-01-07 19:14:19
Rating: 5
Comment: I had a great customer experience. They were friendly professional, and very affordable. I will definately be recommending them to anyone who needs Auto repair in the high desert, Jeremy (owner) was very considerate, most definately will be coming back for all my future repairs as well
Name: D*** M***
Date: 2017-01-06 02:00:17
Rating: 5
Comment: I highly recommend Freedom Auto Repair. Their pricing is great and the repair was completed the same day and definitely with pride of workmanship. What I really appreciated was that the owner Jeremy showed me pictures of items that are in need of repair but can wait for now, which gives me time to be prepared for it financially. This is a great place!
Name: c**** g****
Date: 2017-01-03 01:22:32
Rating: 5
Comment: Great service did all by breaks and oil change for a great price and great customer service highly recommend
Name: a***** r***
Date: 2016-02-18 21:25:38
Rating: 5
Comment: The most pain free experience Ive had at an auto repair shop ever! Everything was explained thoroughly and in detail. The price quoted was extremely fair, and the price I actually paid was lower than the quote! The repairs were also done on time:) Ask for Will....A very nice guy and very knowledgeable
Name: J**** J****
Date: 2014-12-04 14:44:57
Rating: 5
Comment: I took my 96 Chevy caviler here and the guy knew what he was talking about very friendly, he gave me a reasonable prices for my repairs. I recommend them to all my friends.
Name: R** J******
Date: 2014-11-07 18:14:47
Rating: 5
Comment: At Freedom Automotive we give you the best service possible and only recommend using quality parts and service to increase the life of your vehicle. Come see us today
Name: A*** B****
Date: 2014-09-27 15:31:44
Rating: 5
Comment: Great experience! The mechanic William took great care in answering my questions and keeping me updated on the repairs I needed. Prices were reasonable and my brakes finally stop my truck like they are supposed to!
Name: J***** M****** A*****
Date: 2014-02-28 19:40:23
Rating: 5
Comment: Will is the best mechanic I have ever been too. He called and gave me updates and was honest about all repairs performed on my vehicle. I absolutely recommend all my family and friends to go to freedom for the auto repair needs.
Name: t*** w***** s******
Date: 2013-06-28 23:31:04
Rating: 5
Comment: Fixed an air conditioning problem that had been confusing to more than just a couple of mechanics over the past few years. Wow, what a relief to have it finally fixed. Will was very helpful and kept working until he solved the problem. It took longer than was anticipated. He was concerned with only replacing things definitely needing to be replaced. It was more expensive than originally thought, but it was a different issue than it seemed. I am so happy. I was offered a ride home so I wouldnt have to wait. Oh by the way there is the cutest auto/Harley themed hair salon inside. Go see!
Name: C****** K*** F*****
Date: 2010-04-22 16:06:43
Rating: 5
Comment: I was driving to work and my car just quit running. I was referred by a friend and called freedom. They very quickly came to my location and picked up me and my car and where able to give me a ride to work. By the end of the day the car was fixed at a very good price. I have found my shop from now on i would like to thank the Freedom Automotive crew for there help and amazing customer service
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Name: T***** S**** M*****
Date: 2024-06-22 01:21:10
Rating: 5
Comment: Its hard to find a good auto repair shop in the high desert, and I finally found one I can trust, and it was great!. Freedom auto repair is the one!