Fremont Marriott Silicon Valley

Address: 46100 Landing Pkwy, Fremont, CA 94538, United States
check_out_time: Check-out time: 11:00
description: ["Set 9.2 miles from the hiking trails of Mission Peak, this sophisticated hotel is 10.1 miles from California's Great America theme park and 16 miles from Googleplex.","The upscale rooms have Wi-Fi (fee) and 49-inch flat-screen TVs with premium cable channels, plus desks, coffeemakers and minifridges. Upgraded rooms have access to a lounge with free continental breakfast and evening appetizers. Suites add separate living areas with pull-out sofas.","Freebies include Wi-Fi in the lobby and parking. There's a stylish Californian restaurant and bar, an indoor pool, and a 24\/7 fitness center, along with 19 meeting rooms and a business center."]
Rating: 4.3
Category: Hotel, Wedding venue
Phone: +1 510-413-3700
Site: https://marriott.com/en-us/hotels/sjcfm-fremont-marriott-silicon-valley/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
stars: 3-star hotel


Name: B** K***
Date: 2024-07-01 21:54:29
Rating: 1
Comment: Was there this weekend 6/28 to 6/30 for a j.w. convention tv didnt work no parking all weekend and my Bible teacher got all four of his wheels stolen from his car got stolen terrible place to stay and charged 10$ a day to park outside if you are a person of faith do not stay there youve been warned
Name: J** R
Date: 2024-06-30 20:13:28
Rating: 1
Comment: This is what happens when you stay here. So sad ! They need security and theres not one camera in the parking lot!
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Name: M**** C********
Date: 2024-06-28 22:41:24
Rating: 4
Comment: Great hotel, great facilities, but the need to have a better dinner menu that offers more variety. Staff were great. Great pool and gym.
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Name: M***** R**
Date: 2024-06-28 16:04:00
Rating: 4
Comment: Our stay was really good..Food is ok.OMKAR is a very nice person in the restaurant makes good omelets as requested.. Thanks to him for his support
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Name: J***** L**
Date: 2024-06-26 03:41:11
Rating: 4
Comment: Decent business hotel with a gym, swimming pool and a spa
Name: M J*
Date: 2024-06-18 18:51:56
Rating: 3
Comment: It’s very nice to have complimentary charging stations included but these are always occupied by Marriott’s employees!! Like the owner who owns the gray Fiat EV.
Name: R*****
Date: 2024-06-11 13:42:26
Rating: 5
Comment: Ive stayed at a few other hotels in Fremont and this is by far the best choice when it comes to cleanliness and comfort. They have a parking garage with lots of additional spaces.
Name: L****
Date: 2024-06-09 17:54:11
Rating: 5
Comment: One of the best customer experience I had at a Hotel. Thank You Nick for greeting me and my daughter. She loved the goodie bag of snacks you provided
Name: K** S*
Date: 2024-06-08 08:06:08
Rating: 1
Comment: Rooms are not clean. Pillow reaked of sweat. AC did not cool room. Refrigerator was broken. Terrible view. Half staff very rude. No answer at front desk.
Name: M*** C****** (**** C**
Date: 2024-05-28 21:40:18
Rating: 5
Comment: Nick and Erica went over and above to make me feel like I was at home at this property. Great location in Fremont, modern rooms, and the property is well kept. I spend about 250 nights a year in a Marriott property and this will surely be one of my favorites.
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Name: G***** B******
Date: 2024-05-26 18:23:22
Rating: 4
Comment: The overall stay was nice. The only sour point is that the laundry machines operate using an app which does not allow international credit cards. Other alternatives should have been provided as there are a lot of business travels who are not USA residents.
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Name: C******* M*****
Date: 2024-05-19 06:45:02
Rating: 1
Comment: Terrible choice!!! There is a party going on near the lobby and the music is sooo loud along with the base that our room on the 3rd floor is vibrating! We were told the music would be done by 11pm and here it is almost midnight and its still going!! Weve called multiple times and keep being told sorry, they should have been done by now. This last time I called I asked babe gone in there and told them its time to turn it off and she said no Ill try calling the manager! What? Its right next to your front desk. Just go in there and tell them! I am half tempted to go down there myself and tell them its time to go! Party is over!!! Super frustrating! We will NOT be back!
Name: K*****
Date: 2024-05-17 21:42:46
Rating: 5
Comment: Nick was very thoughtful and helpful with our short stay. He made check in quick and painless and we will definitely be back because of him! 🍸
Name: d**** b***
Date: 2024-05-15 20:45:23
Rating: 3
Comment: Excellent room and very comfortable beds. Overall a very nice hotel with attentive and professional staff. The main gripe I have is the internet is painfully slow. Even when paying for the enhanced Internet, at best it was 5-8 mbps. After i had been connected for a few hours it would throttle down to like 1-2 mbps. That isnt even enough for a stable zoom call. They seriously need to improve this for business clientele in Silicon Valley who rely on connectivity during their stay.
Name: R**** T***
Date: 2024-05-12 22:01:14
Rating: 4
Comment: Ideal location. Cool area around. Clean
Name: M*******
Date: 2024-05-12 17:21:29
Rating: 5
Comment: Good location, typical Marriott setup
Name: r*** p****
Date: 2024-05-12 04:25:03
Rating: 5
Comment: This was my second trip to Fremont and after experiencing world-class hospitality on my first visit, I had to go back!Special thanks to Erica, Amir, Corrine and Victoria - speak to them if you need anything and they’ll surely make yours a comfortable stay.If you drop by for breakfast, look for Yesenia..The restaurant is at its busiest during breakfast, but Yesenia manages them all with ease.The one thing that the property can improve is their IT infrastructure. The WiFi strength is weak making it a challenge if you decide to work from the hotel.. the printers by the lobby are always running out of toner/ink - defeats the purpose of having a computer for print jobs.Overall a wonderful stay at the Fremont Marriott. Thank you!
Name: R****** H******
Date: 2024-05-11 03:27:20
Rating: 5
Comment: Gorgeous room, staff very friendly especially Nick was very professional, welcoming and pleasant. Would highly recommend this hotel and Nicks tremendous customer service.
Name: N**** V******
Date: 2024-05-11 00:00:36
Rating: 4
Comment: Rooms were clean and nice. Pool and hot tub quite enjoyable. Service friendly. We will certainly come back. Theres a subway restaurant and Chevron gas station and pantry next door, also a Macdonalds across the street.
Name: M*** R********
Date: 2024-05-10 15:22:29
Rating: 5
Comment: Excellent hotel with amazing staff, specially Nick and Erica at the front desk, they helped me get situated and feel welcomed. As an Ambassador elite member, i will trully recommend this place!!
Name: K***** L*******
Date: 2024-05-07 14:26:39
Rating: 5
Comment: Clean, easy to get to! Great staff! Nick and Erica were very helpful!
Name: i**** H**
Date: 2024-04-27 19:42:57
Rating: 5
Comment: I have visited this hotel several times and I can confidently say that this hotel is the best in Fremont. It boasts a large scale, and the staff providing services are not only friendly but also prompt in assistance, which was greatly appreciated.Especially, the front desk staffs who were consistently courteous whenever I needed assistance were truly exceptional. I am very grateful to Erika, Victoria, and the gentleman whose name starts with an A for remembering me. Specially thanks to them, I had a comfortable stay.During breakfast, I would like to express my gratitude to Omkar for making delicious omelets every day and to Rocio for always finding a seat for me and providing coffee each morning.It was excellent in every aspect. The only downside was that the Wi-Fi seemed a bit slow. Other than that, everything was top-notch.Once again, I would like to extend my thanks and appreciation for your prompt feedback.
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Name: M******* H******
Date: 2024-04-16 20:57:21
Rating: 5
Comment: Beautiful place to stay. Excellent service and Excellent Food👍🏽👍🏽❤️
Name: D***** R
Date: 2024-04-16 16:41:25
Rating: 4
Comment: The M-Club lacks the usual beer and wine selections. I just told to go to the bar downstairs.
Name: P****** P***
Date: 2024-04-14 00:09:02
Rating: 5
Comment: We are regular guests at Fremont Marriott.Omkar, the hotel chef, cooked the best fluffy omelette! He was also responsive to requests from several hotel guests and everybody enjoyed him.The servers are some of the best - Danny, Ysenia and Rosie. You are all so incredible!Thank you, Fremont Marriott!!!Patrick
Name: L*** R******
Date: 2024-04-13 16:59:36
Rating: 5
Comment: Great hotel with great staff highly recommended it
Name: v***** m******
Date: 2024-04-07 22:08:37
Rating: 5
Comment: The front desk people are really friendly and helpful rooms are very clean gym is great and pool is clean also
Name: J**** K*****
Date: 2024-04-07 17:12:42
Rating: 5
Comment: Breakfast was good but our waiter, Danny, made it awesome. Danny provided excellent service.
Name: J** P
Date: 2024-04-06 15:49:56
Rating: 4
Comment: Stay here often when traveling for business.Beds are very comfortable. Bureau/ Desk area is not designed well. Only 2 usable drawers even in rooms with 2 queen beds. Desk not layed out well with the outlets on the front edge cords are always in the way. Limited leisure seating. Breakfast is buffet style with an omelet bar. Recommend you order an omelet when Omkar is working the station. He makes an excellent omelet. I ordered one the other day and they were out of feta cheese. Omkar found me in the dining area to let me know and recommended goat cheese as an alternative. Best omelet Ive had.
Name: C********** L***
Date: 2024-04-04 23:07:10
Rating: 4
Comment: A decent Marriott in general, albeit older. Im here every 1-2 weeks and as a platinum member, never once got an upgrade. Best theyll ever do is corner room, high floor. Besides this, staff is friendly and the breakfast is great - see Omkar at the omelet station to get a great start to every day!
Name: B*** B****
Date: 2024-04-04 18:09:56
Rating: 5
Comment: Great stay - quiet high quality rooms, very nice people, and Omkar makes really good omelets!
Name: A*** I**********
Date: 2024-04-04 13:37:38
Rating: 5
Comment: I was thoroughly impressed by the outstanding level of service and hospitality. From the moment I stepped through the doors, it was evident that the team here goes above and beyond to ensure every guests experience is nothing short of exceptional.The Marriott Fremont stands out for its dedication to guest satisfaction, cleanliness, and comfort. The rooms are spacious, well-maintained, and equipped with all the modern amenities one could ask for. The staff is courteous, attentive, and always available to assist with any needs or inquiries. Their commitment to making each stay memorable is truly commendable.A standout experience during my visit was the breakfast service, particularly thanks to Omkar from the breakfast crew. Omkar is a master at his craft, and his omelettes are a testament to that. Each morning, he prepared omelettes that were not only delicious but also tailored to the individual preferences of each guest. His ability to remember those preferences and greet everyone with a warm smile made the breakfast experience incredibly personal and enjoyable.In conclusion, my stay at Marriott Fremont was elevated by the extraordinary service and the culinary delights offered by Omkar and the breakfast crew. The Marriott Fremont not only provides a comfortable and luxurious stay but also ensures that every meal, especially breakfast, is a memorable part of the experience. I wholeheartedly recommend Marriott Fremont to anyone visiting the area, for both the quality of the accommodations and the exceptional dining experience.
Name: G***** F***** W******
Date: 2024-04-02 18:27:33
Rating: 5
Comment: Amazing SERVICE in The Great Room from Danny & Omkar!! Danny greets and services me every morning! Omkar does an AMAZING job on making my omelets! Ive never disappointed with their service.
Name: C********** S******
Date: 2024-04-01 17:08:23
Rating: 5
Comment: We frequently stay at this property while visiting family. The recent renovation really improved the property!! Morning breakfast is a treat and Omkar is a master omelette maker !! Looking forward to our next stay.
Name: u** m*******
Date: 2024-03-17 04:59:58
Rating: 4
Comment: I like the first floor rooms where you could park your car right next to your room.
Name: N****** P*****
Date: 2024-03-07 15:42:06
Rating: 5
Comment: Good hotel, comfy beds, clean rooms, friendly staff
Name: A*** G
Date: 2024-02-25 00:37:30
Rating: 5
Comment: I recently had a fantastic experience at fremont marriott silicon valley. The staff was incredibly welcoming, and the service exceeded my expectations. The room was clean, well-appointed.The amenities provided added a luxurious touch to my stay. I highly recommend fremont marriott silicon valley for a memorable and comfortable accommodation.👍👍👍
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Name: K**** D*****
Date: 2024-02-22 23:58:44
Rating: 5
Comment: Checked in last Friday night, was greeted and checked in by overly friendly Ana, who was absolutely engaging to me and to my family. So accommodating to our needs. The guestrooms, which had two beds in each, were extremely spacious, well lit... loved the renovations!! I was surprised by how well the water pressure was in the shower and toilets. The WiFI was easy to get on and did not experience any lag in signal...the light in the closet was a pleasant surprise. Oh! There was a chair in the room by the window, and I couldnt believe how comfortable that was!Had a chance to experience the breakfast buffet...the omelets station was superb! The gentleman cooking on Sunday was friendly, Rocio was our breakfast attendant. She was so sweet and kind to our family, and I noticed how attentive she was to everyone at breakfast. Plenty of luggage carts near the front desk, the pantry had a nice range of beverages and snacks. Overall, the customer service demonstrated throughout our stay was just fantastic! Lastly, Fremont Marriott is conveniently located off the highway without compromising a good nights rest. We had an amazing stay!! Thank you so much!
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Name: L**** M*****
Date: 2024-02-17 17:00:58
Rating: 5
Comment: This hotel can be counted on. It’s never let me down. I go out of my way just to stay here.
Name: B*** Z***
Date: 2024-02-15 16:39:42
Rating: 1
Comment: Let me tell ya about my experience at the Marriott hotel, and let me tell ya, it wasnt exactly what Id call a pleasant stay. Right from the get-go, it was clear these guys couldnt organize a hit on a rat if their life depended on it.So, I stroll up to check-in, and what do I get handed? A stack of coupons. Coupons! Apparently, their Concierge lounge was on vacation, permanently. Real classy move, guys. I guess they figured theyd save a few bucks on staff and toss some coupons my way instead.And dont even get me started on the room service. I specifically said I didnt need my room serviced every day, but did they listen? Nah, of course not. They were in and out like they were on some kind of hit job, replacing towels like they were randomly picking targets.Now, lets talk about their so-called entertainment suite. Ancient doesnt even begin to cover it. I felt like I was watching one of those old black and white gangster movies, except this time, I was the one getting robbed.But the real kicker was the restaurant. The staff acted like they were doing me a favor by acknowledging my existence. Surly, rude, and about as helpful as a broken gun. And dont even think about ordering off the menu unless you want to play a game of roulette with your meal. They couldnt keep the bar or restaurant stocked if their life depended on it.In conclusion, the Marriott hotel might as well be run by a bunch of amateur hoods. Save yourself the trouble and go sleep with the fishes somewhere else until they wise up and start treating their guests like they actually matter.
Name: D**** S*******
Date: 2024-02-14 18:17:21
Rating: 5
Comment: Enjoyed my quick stay at the Marriott Fremont Silicon Valley. The staff recognized my loyalty and treated me accordingly. Unfortunately the lounge is closed for renovations but restaurant and provided buffet was outstanding.
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Name: L**** G*****
Date: 2024-02-13 22:21:49
Rating: 5
Comment: Booking and check in was a breeze. Nick at the front desk was extremely helpful and kind. Room was spectacular and very clean. 10/10 would stay here again.
Name: c****** v******** s*******
Date: 2024-02-11 01:36:05
Rating: 5
Comment: I love this property good atmosphere for you family
Name: D******* A***********
Date: 2024-02-04 15:35:59
Rating: 4
Comment: Attended an event. No stay experience. Location is spacious and clean. More lighting would help, not sure its lighting in hotels is designed so.
Name: P**** J****
Date: 2024-01-31 16:49:26
Rating: 5
Comment: The staff (Nick and Beeson) were great. They expedited a room, took care of our luggage as we grabbed a bite to eat while waiting for room, went out of their way to give directions to Levi Stadium. Would definitely stay there again.
Name: R*** R******
Date: 2024-01-29 21:26:42
Rating: 5
Comment: I stay here every other week, for biz travel. Front desk staff are great (Nick, Erica). Food is fine (just wish there were more vegetarian options). I esp appreciate the staff at breakfast. They keep up w the busiest meal service with attention and friendliness. Rooms are very clean and comfortable
Name: J** S***
Date: 2024-01-26 17:26:06
Rating: 5
Comment: Erica at the front desk is AMAZING. Great start to my stay. Overly accommodating, great attitude, so helpful!
Name: G*** B*******
Date: 2024-01-25 19:26:24
Rating: 5
Comment: Staff there - especially (!!) front desk - Amir & Erica - are top shelf / AMAZING!!These two went WAY above and beyond normal:- I lost my wedding ring there in your Hot Tub - someone turned it in - and Erica made it super easy to get it back.- Amir was so pleasant - and helpful !!Only downside - relates to the Hot Tub!It has this “Grunge” around and under the railing / sides - PLUS - there is mold or algae on the bottom!!Needs a cleanup and REGULAR maintenance! (Indoor pool - is beautiful!)Thanks!Great Hotel - largely because of the Staff!! Competent, Professional but they really make you feel like “family”!
Name: a***
Date: 2024-01-16 12:26:59
Rating: 5
Comment: Great for business travel. The staff is professional, the hotel does the trick!
Name: A*** O*****
Date: 2024-01-12 01:47:04
Rating: 5
Comment: Traveling for business and the word among our company is that this is the place to stay. Its close to our company and has quick access to the freeway and SJC. Good breakfast options and very comfortable rooms. We had dinner and drinks after work and our waitress Sher was friendly and provided excellent service. Nick helped check me in and set me up with the loyalty program and was very accommodating. Feel very welcome here.
Name: D****** M********
Date: 2024-01-11 01:41:51
Rating: 5
Comment: Amir was very professional and respectful. Explained everything and made my check in a breeze. Thanks Amir!!! This man needs a raise
Name: Y**********
Date: 2024-01-04 03:37:03
Rating: 5
Comment: Very convenient and nice hotel! Always my first choice when I travel to Fremont. Especially Amir, who works at the front desk, is very nice and helpful!
Name: A*** M****
Date: 2024-01-04 01:09:22
Rating: 5
Comment: The rooms are excellent the lobby the elevators everything is great.Breakfast is not included and the offering can be improved it is overpriced for what they are giving to the customers.It is centrally located ideal if you have a car.
Name: I**** S***
Date: 2023-12-31 00:56:17
Rating: 5
Comment: My review of the Marriott in Silicon Valley, Fremont, is mixed. While I appreciate the hotels amenities, the quality of breakfast, and its convenient location, I must emphasize a critical security concern. During our stay last Thursday, we suffered a significant loss when personal items, including a Lenova laptop, iPad, Movado watch, and TUMI bag, were stolen, amounting to over $2000. This included my office laptop and personal iPad. This troubling incident appears not to be unique, as I discovered another similar theft reported by a previous guest after a quick internet search.I strongly urge future guests to exercise caution with their valuables. Despite the positive aspects of the hotel, I cannot, in good conscience, recommend it for extended stays, particularly for guests who are carrying electronic devices, until the hotel addresses these serious security issues.
Name: C******* L*****
Date: 2023-12-30 15:57:51
Rating: 5
Comment: I have stayed at this hotel two times this year, and both times, it has exceeded my expectations.Clean rooms, professional staff, and a feel safe environmentSome of the amenities include freeway close location, two separate shower heads in the shower, a restaurant, a lounge, banquet rooms, a gym, comfortable beds, and ample parking with security at nightMy only con would be having to pay for parking, but its a small price to pay for the rest of the amenities.
Name: A**** A****
Date: 2023-12-29 01:12:43
Rating: 5
Comment: We stayed here for a company Christmas party and everything was great!
Name: D*** F*******
Date: 2023-12-20 04:08:06
Rating: 5
Comment: Amir at the front desk was extremely helpful and personable. I’d give him a 10 out of 10 for customer service!
Name: P****** N*
Date: 2023-12-16 19:40:43
Rating: 5
Comment: I have mix emotion on writing this review. Prior to arrival, we requested to see if an early arrival was available. We were told none was available until 4pm. However, a room can be made available for a $50 early check in fee. We told the staff, we were not interested for early check in if we had to pay the $50 fee. We later made another request for an early check in for 2pm arrival. Again, we were told no room were available until 4pm. We were disappointed that rooms are not available for early check in unless we pay a $50 fee.With that mind set, our opinion of the Fremont Marriott Silicon Valley staff were very low.When we finally arrived at the hotel at 4pm,we were greeted by Nick at the front desk. Nick was very accommodating and value us as a platinum member. He made sure we got our room upgrade and gave us our complimentary breakfast vouchers. Nick treated us like what a loyal members feels like.When we were at the morning breakfast, Danny came by asking if everything was okay and made sure our coffee was warmed and we got our beverage. He cleared our dishes so we had room for more dishes. Danny tried to strike a conversation to get to know us. Again, he made us feel like loyal members.The main reason for our stay at the Fremont Marriott Silicon Valley hotel was to visit our grandson. He loves to swim and with the indoor swimming pool, our grandson had a ball.With such a friendly staff, a very good breakfast and a heated indoor swimming pool, we really enjoyed our stay at the hotel. Although we were disappointed by how we were treated dub one staff, who insisted we pay the $50 early check in fee, everything else was positive. We hope Fremont Marriott Silicon Valley would review their policy and make sure its loyal (Platinum) members gets their benefits when available without having to pay fees.
Name: K*** P*****
Date: 2023-12-14 20:46:17
Rating: 4
Comment: Stopped last weekend and we had a very warm welcome from Namrita. She was patient with all of our questions and provided us will our Bonvoy benefits - Quick, efficient and friendly is much appreciated. The restaurant staff was all very friendly in the morning. I observed 2 adults collect enough buffet food for 15 or more people and then request to-go boxes. Someone needs to stop them from this gross abuse of services. Customer service has limits. This is why hotels reduce services -- because people dont understand boundaries.
Name: S**** (********
Date: 2023-12-13 10:17:53
Rating: 4
Comment: Staff particularly at night are not trained and spend all night on personal phone calls. Rather worry if customers wander around rather than nicely explain whats open and closed.
Name: S L**
Date: 2023-12-10 05:52:23
Rating: 4
Comment: Knowing that labor is tight. Staff are doing their best in most cases. Bathroom lacks basic amenities though. Kitchen staff managed to keep most of the cheddar and mozzarella cheese un-melt in omelettes for breakfast. There seems to be a custom not to disturb the carpet during the stay, even the rest of the room is cleaned.
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Name: B***** C*****
Date: 2023-12-10 02:54:05
Rating: 5
Comment: We enjoyed our stay here very much. The hotel is clean and modern and Amir in reception was extremely friendly, helpful and professional. We suggest that you look for him when you visit. We will come back to visit again. Thank you, Amir for your great service.
Name: S****** P******
Date: 2023-11-28 04:54:55
Rating: 1
Comment: Worst experience ever! Proper room service was not done, they only did the room service after multiple calls ( just once in a 3 days stay ), no response from the front desk at the reception for other service requests, the services offered by a local hotel would be better at half the charge!
Name: t***** d******
Date: 2023-11-28 04:50:39
Rating: 1
Comment: Worst Marriott we’ve ever stayed at. Staff and facilities are terrible. Receptionist is terrible, upon asking several times they didn’t even provide us the water bottles, towels etc, we stayed for 3 days, there is no room service even after requesting twice.
Name: T***** S*** (*******
Date: 2023-11-28 03:24:10
Rating: 1
Comment: This hotel is suspected of severe racial discrimination. White front desk staff allowed all incoming guests to check in early, except for my friend and me, who are Asian. They didnt allow us to check in early, and we had to wait in the lobby for an hour. The key point is that during that hour, we were the only two Asians there, while everyone else got their room keys smoothly. We just had to wait in the lobby, and we didnt argue with the front desk staff. This was a very unpleasant experience. A bunch of awful people.
Name: T******* k**** r** P******
Date: 2023-11-27 18:17:44
Rating: 1
Comment: Very bad service and fees for parking at site. Horrible staff. AC doesn’t work good and had to wake up in the middle of the night feeling dry and thirsty.
Name: S******* M
Date: 2023-11-26 04:54:58
Rating: 4
Comment: Upon entry, my spouse & I were greeted with kindness & can do attitudes from Nick & Amir. We stayed here after the SJSU/SDSU FB game.I appreciated clean the hotel & room was.I took away 1 star because they had no face towels in the entire hotel. That seemed weird.Either way, I’d stay again vs driving home after a long day.
Name: F****** Y***
Date: 2023-11-25 07:15:28
Rating: 5
Comment: Thanks to Nick (front desk manager) who we knew the first time when we booked this hotel years ago. He helped us check in, taking care of our rental car issue. We are from LA and have family union at Fremont 3 or 4 times a year. We always stay and enjoy this hotel because of Nick and his team‘s service. Nick treats us not only like his customers but also like his friends to make us feel like home when we stay. It’s a very nice experience!
Name: J** A*******
Date: 2023-11-16 01:00:27
Rating: 3
Comment: First and foremost, the service and employees here are excellent...and I mean EXCELLENT!!The improvements, however, need to happen in their workout facility.The cardio equipment was old, didnt have any built-in fans and the room was very hot and humid as its next to the pool. Also, they have a full wall mural of an athlete sporting the full colors of Communist China, which I found very odd since this is the United States.
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Name: M*** R*******
Date: 2023-11-16 00:08:32
Rating: 5
Comment: We arrive on a flight at 7am on Monday with meeting not until Tuesday no rooms available until 4pm, but Nick was able to help us out a little early. Also night front desk clerk May was very helpful as well 3am coffee still on central time.
Name: R*** N************
Date: 2023-10-18 18:00:37
Rating: 1
Comment: I am giving a One Star since there is no option for a Zero star.I organized my sons wedding at the Silicon Valley Marriott on June 3rd, 2023, and my experience was pathetic to say the least.My guests had booked 45+ rooms for 2 nights for the wedding and when I signed the contract I was promised I will be given Marriott Bonvoy points for all the rooms but the promise was not kept.I had booked 10 rooms (20 nights) with my personal credit card for my guests and expecting to get Marriott Bonvoy points for all the rooms but I was given points only for 3 (6 nights) rooms. This was never told to me and is not mentioned in the contract either.I had spent ~$34K on the wedding (banquet hall, drinks, etc.) with the hotel and it took them more than 8 weeks with multiple emails and phone calls to grant me the points for this spend.I had to follow up multiple times to get a response. I had signed the contract with Ms. Britany Dyess and she quit Marriott before the event. Ms. Nilam Prasad took over and she was very helpful but apparently resolving these issues was beyond her control.I have been chasing the managers Bonne Seller, Matt Seiler, and Clark Robano but they were not helpful at all. I then escalated to the GM Mr. Jin Kranock and he too could not help resolve the issues. He granted me 30K points as charity which is far less than what I was entitled for.I made the mistake of trusting their words and not documenting everything in the contract. Lesson learnt.I have been a loyal Marriott Bonvoy member for 2 decades and I have never encountered this treatment ever. Based on this incident I will have to rethink my loyalty to Marriott.
Name: P**** V*****
Date: 2023-10-08 15:53:15
Rating: 5
Comment: Special thanks to Jinia and Nick at the front desk. They get an A in Customer Service. The room and service was great and the price is reasonable. Ive already recommended my friend to stay at this location.Keep up the great work!
Name: M**** G*** (**********
Date: 2023-09-23 02:25:56
Rating: 1
Comment: Used a titanium suite night upgrade.. First mistake.. The shower head fell off. when I notified the front desk by placing the shower head on the counter I was told we are sorry.. now 2 weeks later I still dont have points for my stay. After sitting on hold for 20 minutes the call dropped. At. This point I dont want the points.I want to warn everyone despite the location and great meal in the restaurant stay away... They clearly dont have it together..
Name: j l****
Date: 2023-09-21 20:47:16
Rating: 4
Comment: 2022: Spacious rooms, the only good feature. Shower rather cold. More hostel than hotel: Only four(!) seats in the whole lobby. Nice open restaurant area not available to just sit and relax.2023: very clean room, staff very friendly, water pressure and temperature still an issue but better than last year. Lobby still with only 4 seats but restaurant next to lobby available to sit down outside breakfast and dinner hours.
Name: G******** A***
Date: 2023-09-17 04:08:36
Rating: 5
Comment: I came in to visit my bf for the weekend and had no reservation. There was a a lot going on at the hotel, a wedding, tour buses, lots of meetings. And yet Beeson A. assisted me through it all. He is the best sense of humor, so so kind, and helpful. If anyone stays at this hotel, I hope you get the pleasure of chatting with Beeson and having him assist you throughout the whole process. 10/10 for this man! Without people like him, the hotel would not flourish as well as it is.
Name: k**** a********
Date: 2023-09-11 18:58:49
Rating: 2
Comment: Positively the rudest people at the front desk. I work for a million dollar company. And was treated like trash by some young lady at the front desk. Absolutely blew my mind worse service never. Hotel is great that people suck
Name: L*** K
Date: 2023-09-04 20:57:12
Rating: 1
Comment: ** Giving 1-star, specifically due to Shervin’s poor service. Ive never had such a terrible experience in Marriott hotel during my Titanium membership, though the front desk and housekeeping staff were excellent.On 8/18, I ordered takeout from the hotels restaurant and had a discussion with Shervin regarding the service charge, which she stated was 20% in line with Marriott policy. This led to a serious dispute when I questioned the high fee for takeout. Eventually, Shervin admitted she provided incorrect information of Marriott policy to me due to my not tipping her for the takeout.Her untruthful behavior towards me, by lying about hotel policy, was a significant concern, as it aimed to take advantage from the customer.
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Name: S******* M****
Date: 2023-09-02 20:55:27
Rating: 4
Comment: Nick at the front desk was excellent. He took care of me. He knows me, and always pleasant person to work with at a situation where rooms needed to be extended and didn’t want to move out of one room to another, and he took care of everything. Great job in Nick! Marriott management should continue to hire such professionals and take care of their employees!
Name: B**** H********
Date: 2023-08-26 15:28:18
Rating: 5
Comment: Ill like to thanks Jinia and Nick for the amazing customer service, they were very friendly and kind, the room was amazing and I have no complaints at all, your guys are so awesome job, Ill definitely come back
Name: A***** M***********
Date: 2023-08-26 04:51:00
Rating: 5
Comment: Jinia, the front office associate/night auditor, was very professional. My wife and I are expecting and she accommodated for our condition. She even gave her personal recommendations on restaurants in the area. Fremont Marriott is lucky to have her on staff.
Name: E***** C***
Date: 2023-08-16 02:53:59
Rating: 2
Comment: Difficult to imagine no one has commented yet on this, but the rooms smell horrible, with little ventilation. First room I was given smelled bad, on the 4th floor. Second one on the 8th floor was not much better. Then I realized the stench came from the bathroom - sewage fumes. I kept the bathroom door shut, toilet seat down, and the a/c on high to try to clear the room of the odor, since the windows don’t open a crack. My nose would run profusely when in the bathroom. Since this was the second room I went into with a stench, on different floors and rooms on opposite sides of the hallway, I suspect the issue would be hotel wing wide or at least among those rooms along the same sewage line. Hold your nose, and you’ll be fine - the furnishings and decor are new, the rooms seem clean otherwise. Minimally avoid rm 842 during the summer heat. I also had a very major issue with this Marriott having only one non-tesla electrical vehicle charging station, which is occupied 90% of the time. No hope for charging an ev car at this hotel, having and advertising this amenity is misleading. the spots are not monitored and are used by any vehicle for parking, in addition, the hotel has broken ev chargers. I had to walk .5miles to charge my car at a random business parking lot. Or else, uber to and from a shopping mall with available chargers. Unbelievable pain and needless stress to potentially drive without electricity. Management is useless in this regard, though the front desk staff, Rita was amazing and outstanding; she tried her best to help in a hopeless situation. Other staff were not friendly, I understand the service complaints that other reviews reference. I had originally planned to stay at this hotel 6x this year, but cancelled all future reservations because this tops my worst Marriott experience thus far.
Name: P***
Date: 2023-08-11 04:41:30
Rating: 1
Comment: I was stunned by how bad the internet was. For a business hotel in Silicon Valley I can’t recommend a place that has below norm internet. I also don’t like paying for parking at a place with tons of parking available. I won’t be staying here again.
Name: L*** Z
Date: 2023-08-01 06:15:34
Rating: 3
Comment: Have very complicated feelings of this place. The front desk, the rooms and amenities are perfect. But I lost $10000+ valuables in the parking garage and lost a blouse the next day in the hotel room. The manager freed my stays and gave a free breakfast voucher. Hope they set up video cameras in the garage and parking space in the future.
Name: L C*****
Date: 2023-07-19 00:09:19
Rating: 5
Comment: Excellent hotel stay nice and clean, great staff and delicious free breakfast and well drinks at night in their cool bar. An A+ when visiting Fremont an surrounding cities, you will be delighted with your stay. Nice indoor pool and fitness area.
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Name: S******* D*****
Date: 2023-07-17 14:15:37
Rating: 3
Comment: Rooms are clean and spacious, however I am appaled by the lack of amenities, especially on the cups provided. They only provide plastic cup for drinking, and plastic styrofoam cup for making coffee. When I ask for a mug or glass, the staff on the phone simply just say they dont have those.
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Name: T**** V****
Date: 2023-07-16 19:26:01
Rating: 1
Comment: If you’re looking for your car to get broken into, damaged, and attempted to be stolen here’s the place for you. I thought I had it bad but another guy had his car completely stolen. What an amazing stay. Read the reviews about how often this happens. My door handles and ignition were so damaged it was hard to get in my vehicle and impossible to fit the key in the ignition. I got to be woken up from police at 5am so they could do a report. I got to spend my morning calling AAA and having my car towed. Security only does rounds every hour. There are no cameras outside. Staff does not care. In other situations like this staff can comp rooms. They refused and wasted my time. Money hungry business that is well aware of an issue they are doing nothing to help.
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Name: R*** R***
Date: 2023-07-14 14:52:06
Rating: 5
Comment: As usual awesome stay at the Marriott in Fremont. Special mention to Jinia. Awesome service. She s a LIGTH to the place. Her smile is so welcoming. Thank you for great service!Rose
Name: P*** S
Date: 2023-07-11 17:32:34
Rating: 4
Comment: Good choice and usually better price as more far away from the Silicon Valley.Clean and good quality rooms, not so big though.Quiet as enough distance to hwy 880.Always great service and also the wifi seems to be fixed now.
Name: P**** G******* (*****
Date: 2023-07-02 04:56:35
Rating: 5
Comment: Went there for my convention for Jehovahs Witnesses, was very comfortable, relaxing,clean and great service yes I would come back again whatever question I asked it would be answered in a kind manner room service was outstanding my room had fresh towels also clean linen on the bed very refreshing.
Name: S*** S*********
Date: 2023-06-21 03:11:28
Rating: 5
Comment: I am at this hotel from past one month, and the service level is first class! Victoria and Narmita at the front desk are very pleasant and always friendly. Both have a great sense of humor, and put up with my high maintenance requests. Thanks to the entire Marriott team for always providing a pleasant stay!!!
Name: A** S*****
Date: 2023-06-19 19:39:54
Rating: 5
Comment: Been to a lot of hotels in Fremont area, and have to admit, this Marriott is pretty much the best hotel in this city. Great location, awesome restaurant, quiet rooms, and professional staff.
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Name: S**** B*****
Date: 2023-06-06 01:48:36
Rating: 5
Comment: My first visit to this particular Marriott hotel for work. It is in a great location for my work, and well positioned for the area as a base. Rooms are what you expect, clean and well kept. The breakfast is a good start to the day. All in all, you cannot go wrong.
Name: A***** C********
Date: 2023-05-28 01:25:40
Rating: 5
Comment: Was here for a one day business trip. Stay was great. Staff was polite and professional. Prices were great, too ~$130 for a night. Didnt get a chance to hit their fitness center, but I heard its good.
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Name: R** C****
Date: 2023-05-19 20:13:34
Rating: 1
Comment: The physical plant seems great the service is horrible I had the guys certainly omelets with gloves on who kept picking up his phone texting with the gloves on and then picking up my food and spending it on myOmelette ..yukThen I had no soap shampoo in the shower. The next day they said they would take care of it they clean the room again no soap no shampoo no conditioner.What frustration I ask to speak to a manager they said theres no manager on duty do to you I said theres no manager and charging know theres not know when you tried to explain yourself you get interrupted and you cant explain frustrations. I asked for the general manager I was told he only works 925 looking up the general manager he comes from a limited service background and he only works bankers hours?So I left a message with the desk with Marriott with Marriott corporate and also linked in trying to get an answer back from the general manager as of today nothing. Add insult to injury when I was trying to get my bill it took two conversations at the desk and 5 telephone calls to finally get a copy of my bill and yet no general managers return the call to explain the services so I dont recommend the Fremont Marriott its basically a free month comfort in their Fremont Holiday Inn its really not Marriott and Im a former employee and GM so it said would not recommend.Despite the health concerns and how food handling should be done the service is just so substandard its really not up to Marriotts quality I also asked Marriott to do an audit on this facility and well see what happens.
Name: S**** D***
Date: 2023-05-11 05:02:20
Rating: 4
Comment: Nice place to stay, but their dinner menu needs to be more expanded. Breakfast buffet is very good though.
Name: P******* T***
Date: 2023-04-30 17:14:11
Rating: 5
Comment: I made the mistake of booking my room a day early. Bryant and Erica explained to me as long as I call the company I booked my iternary from they would help me get a refund. So I purchased another night and it was great! By the morning I had my refund. I highly recommend staying here!
Name: K******
Date: 2023-04-29 00:26:53
Rating: 4
Comment: Good hotel. Had some remodeling going on when I visited in December, but overall great place and good breakfast selection.
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Name: R**** M*****
Date: 2023-04-14 17:02:20
Rating: 5
Comment: Had some not so good issues with the booking agency I went through. With that being said, Erica at the front desk went above and beyond to advocate for me to get my stay straightened out. Clean upscale hotel with friendly staff.
Name: S**** A*****
Date: 2023-04-06 18:33:58
Rating: 5
Comment: We went to a wedding reception here and the food served was very good! The trained staff were very organized and it was a great celebration!
Name: R***** B****
Date: 2023-03-29 23:55:57
Rating: 5
Comment: Newly remodeled (apparently during COVID according to staff) for a modern and comfortable experience. We booked for a little gateway and enjoyed our stay very much. The location might not be the best if youre looking for entertainment but youll still find plenty of restaurants options nearby. Theres a nice Mexican restaurant with authentic cuisine and a nice selection of beer right accross the street and that we enjoyed (rock and salsa). in the end we booked for the comfort of the room and were very pleased.
Name: i***** v********
Date: 2023-02-20 18:05:09
Rating: 3
Comment: The guest host Brian Lee is amazing. We usually stay here for work purposes and we always request Brian to help us out. The only downfall is that we got our work tools stolen from our work truck in the parking lot. Our work tools and boxes were chained up to out truck and they still took them.
Name: D** K
Date: 2023-01-27 13:23:59
Rating: 3
Comment: I was working for 2 hrs in their closed restaurant, as I had a conference call and my room wasnt made. 5 minutes after they opened (2 hrs later), the server came over and asked me what I wanted. I thanked her, but responded that I wasnt going to need anything and was wrapping up some work shortly. She said she needed the table. I said I was almost finished and would be leaving shortly. She just curtly said again she needed the table, while turning her back and walked away. The place was empty except one other table of 2.I mentioned it to the front desk (Nick), who offered to buy me dinner, ironically to be served by this same individual. No thanks. Too many other comparable hotels nearby without attitude. Bonvoy can have their Titanium status back. Great value and experience, that was....
Name: G*** E*****
Date: 2023-01-19 21:20:50
Rating: 5
Comment: I am at this hotel quite regularly, and the service level is first class! Victoria and Rita at the front desk are very pleasant and always accommodating. Both have a great sense of humor, and put up with my high maintenance requests. Thanks to the entire Marriott team for always providing a pleasant stay!!!
Name: L***** G*****
Date: 2023-01-07 17:33:12
Rating: 1
Comment: I had a negative experience with booking a wedding block at this hotel. I would not recommend Brittney. The sales team was very quick to answer me before signing the contract for the room block. But once the contract was signed and i had additional modifications, their communication was incredibly slow and poor.In addition, they overcharged us for the suites and it took weeks to get the charges resolved.
Name: J** D*****
Date: 2022-12-28 05:15:33
Rating: 4
Comment: Nice property with large rooms, convenient location and ample parking. Helpful staff and nice restaurant and bar. Breakfast buffet a bit expensive.
Name: A** M
Date: 2022-12-25 07:27:29
Rating: 4
Comment: Ive been to this Marriott before and happy to see it has maintained/improved services. Location easy to find, staff friendly, overall facility very nice!
Name: M** A*******
Date: 2022-12-23 04:23:34
Rating: 5
Comment: Ended up getting a room here because my mom was transferred to the hospital here in Fremont for an emergency brain surgery and my dad and I wanted a place with an indoor pool/hot tub so we could try and relax while all this is going on. The staff was extremely kind and the facilities are amazing for the price. Highly recommend.
Name: B*** L**
Date: 2022-12-16 03:20:27
Rating: 4
Comment: Enjoyed my stay at Fremont very much, because of Marriott.The environment and facilities are well maintained, and the services are good, and the best part is the room settings, as cozy as it always is, as Marriott does a good job on the layout of the room which makes it look very spatial.P.S. the VIP lounge is under renovation when i visit it in Dec. 2022.
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Name: j**** c
Date: 2022-12-12 19:48:10
Rating: 5
Comment: Hotel staff is very pleasant and helpful .Breakfast was Good and the rooms were clean and quiet!Better than I expected . I stay at Marriott properties over 75 nights per year
Name: S**** D****
Date: 2022-11-11 16:46:37
Rating: 4
Comment: The hotel was the only high rise one in the area so became my first choice. The room was very good size and so was the bathroom, though there was no bath tub. The first day right after checkin I came to an unprepared room with mattress on the floor and bedding in the shower, had to wait another half hour to get keys for replacement room. Otherwise the stay was hassle free, breakfast was above average and the staff was polite. There is ample parking, in garage and outside. Nice location right by the highway and Tesla factory.
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Name: K** M
Date: 2022-11-08 03:51:51
Rating: 1
Comment: I asked for extra pillows at 5:45, two hours later nobody will answer the front desk phone and still no pillows. The hotel was not busy at all, although only one person was working the front desk.The rooms themselves are beautiful. However, no microwave, no freezer, and the TVs have about 30 channels, but no internet apps like other all the other Marriott brand hotels I have visited (Im Platinum Elite so Ive been to a lot of Marriott hotels).I am not impressed, extremely disappointing.
Name: D******* C
Date: 2022-10-30 10:23:29
Rating: 4
Comment: A good standard Marriott as one would one find in many locations around the world. Rooms were clean. Reasonable views. When I checked in the in room safe wasn’t working batteries had to be replaced and hotel staff took care of it right away. Good location and being in Fremont (home to Tesla plant) which itself being a nice town makes it very convenient. There are some nice parks nearby & went to Elizabeth park to enjoy the CA sunshine and take a walk.Two points which in my mind doesn’t make it a five star hotel. Breakfast was quite bland. Even average Marriott Courtyards in Europe have better breakfast bar with cheese selection, a better selection of fruits, fresh squeezed juice (not the frozen kind with lots of sugar). And Bread. Not sure when Marriotts in US will step up to this standard. Also while checking in you are charged $75/night incidentals to cover for anything broken or supposedly you smoke. If there isn’t anything unusual the charge doesn’t show up in the final bill. Found it a bit unusual have been a Marriott traveler for over twenty years.
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Name: k**
Date: 2022-10-23 12:56:57
Rating: 5
Comment: Excellent service from the Hotel Staff and the teams. Comfortable bed and sofa in the room. Pleasant experience from friendly staff. Good locations, and breakfast.
Name: A*** M*******
Date: 2022-09-16 14:07:55
Rating: 5
Comment: Huge hotel, but the way its built makes it feel moderate size, even cozy. Amenities are modern, and expected. Breakfast is generous with a wide selection of everything from bread, bagels, porridge, eggs, yogurt, pastries, fruit, bacon, sausage, potatoes, and an omelette corner where you can build your own and a chef cooks it for you on the spot.
Name: c********* k****
Date: 2022-09-07 05:46:17
Rating: 1
Comment: Titanium Elite - They overcharged my credit card (reported to the credit card company), staff at the breakfast bar is absolutely rude. If you don’t speak or look Spanish, don’t expect a decent service.The front desk, managers did nothing and acted like it’s normal when we complained about the staff.Will never ever chose this location, I hope the corporate Marriott reads this and take some actions
Name: T** T***
Date: 2022-09-05 04:35:56
Rating: 1
Comment: Nightmare stay at this location over Labor Day weekend. I checked in on Friday night and by early morning had FLEAS all over me. Pulling back the covers of my bed, there was a clear flea infestation. Needless to say, the experience was unbearably itchy and stressful.However, the most disappointing part of all, was the lack of concern and service I received from the staff thereafter in handling the situation, from housekeeping to management.After being put on hold by the front desk several times and a no-call from their manager, I finally reached them that afternoon and asked for a full refund, to which the manager literally said, “I’ll see what I can do. We might be able to refund one night.” Really? The itching isn’t just for one night. The numerous bites on my body are very visible, very itchy, and will not heal for several nights at least. Finally, I cancelled the rest of my stay and went elsewhere.Even the housekeeper dismayed that they did not allow dogs before but recently began allowing them. Why would they put me, traveling alone, in a room that should be reserved for travelers with pets?! And would this not count as an emergency to grant my request to transfer to a clean room and take care of my clothing regardless of when a manager started their shift?!The entire experience with the FLEAS and the STAFF was atrocious and disappointing for a brand such as Marriott. Never again.
Name: D** L*******
Date: 2022-08-31 00:06:59
Rating: 2
Comment: Laundry requires an AP or credit card information given to third party. They require you load the account and have a surcharge. If you try to get a refund on the app it directs you to a web page that doesnt exist. Hotel staff smiles and does nothing (lots of smiles). Oh, and after 2 HOURS clothes still wet. (Smiles and Im sorry sir)In addition I had no hot water in one room so they moved me to another after much complaining. The new room it tales 20 minutes for the water to get hot in the morning (more smiles).No microwaves in the room (even Days Inn has a freaking microwave) (smiles and yes sirs). I asked to talk to the manager last Sunday or that he get in touch on Monday (yes sir, smile, no manager). And Im a Titanium Elite!On the plus side the rooms are nice, good facilities (except laundry and hot water of course). I have two more weeks here. If nothing changes time to cut up my Marriott card and move to Hilton or Airbnb.One month later..later... still havent gotten that call from the manager lol. Seems to be a common theme in Cali.
Name: M** Y*
Date: 2022-08-03 00:09:51
Rating: 1
Comment: Will never come back here again. I check out at 1pm,and at 4pm I found that I had left my jacket and sunglasses in the closet of this room, when I called back they said they would call me back the next day but in fact they did not, I kept calling and they just kept transferring me to another person and finally they told me that they had not seen the jacket and sunglasses and informed me that it was not their responsibility. I would say that it is a basic quality for a hotel to keep items left behind by guests. Their room was also very noisy and the door slamming sounded like someone driving hard into the building
Name: Y******* S***
Date: 2022-07-31 03:50:11
Rating: 1
Comment: I am typing this with great dissatisfaction towards a worker at this particular branch (I believe her name is Arion) and poor customer service. I looked all over the building for a manager to speak to in-person but the manger seemed to be missing. Short story short, I came in early in the morning (around 10ish) to see if I can check in early, but I was told to come again at 12pm-12:30pm for early check in. I needed a room urgently to get ready because one I just landed from the airport, and two I had two important events to attend, one being personal and the other pertaining to work. The young lady (Arion) that helped me at 12pm, said there’s no room availability at all and couldn’t do anything further for us besides insisting that we should continue waiting. So instead of waiting inside Mariot (one of the greatest hotel establishments) we stayed inside our car until there’s was room availability at 2:30pm. We weren’t even offered the choice of waiting in the lobby or provided complimentary water until room availability but everyone else was by Arion. Now, forget about the water and complimentary waiting in the hotel lobby, we weren’t even given the most simplest form of customer service (a welcome or a friendly approach by Arion). Furthermore, I really admired Arions passive aggressive attitude and no helpfulness approach towards me, it really made me feel good about myself. To top it off, I asked for a trolley for our bags from Arion and she said that we will have to wait further longer because there seems to be none around. It’s fine though, I dragged my bags through the Marriott from outside to the third floor. Moving onto the room we were given initially. I was very grateful for the gift that was left for me at room 311 (my initial assigned room). You may be wondering what the gift was, it was a beautiful clogged toilet and a musty smell sweating room. After this wonderful experience, I went back down to the lobby and asked Arion for help, but she just ignored me while I waited on the side of the lobby like a statue until I got help. Arion’s solution for my rooms clogged toilet was to send a random man that I don’t know to fix my toilet while I get ready and dressed in my room. I declined and asked for another room, which happened eventually, after begging… Fast forward to room 312 (the new room they gave me), stains on the wall, on the shower curtain, a clogged sink drain, and a even more musty smelling room. Thank you for the switch Mariot, you gave me a clear upgrade. After this, I was feeling damaged, I was late, and in a terrible mood from the way I was treated and experienced. I did end up going to my events late and guess what I lost the work deal of a lifetime (I lost a lot of $$$ in an idea/invention I had set forward) and was humiliated for showing up late, and not taken seriously. I don’t want others to go through what I went at Mariot (the place that “supposedly” puts people clearly first). PLEASE DO YOURSELF A FAVOR and don’t get tricked by the reviews; instead get an Airbnb or a better hotel at a different establishment.
Name: F*** M******
Date: 2022-07-20 19:47:11
Rating: 5
Comment: Greeted with a smile by Ana E at the front desk was extremely welcoming! She made sure to explain all the amenities of the beautiful hotel. Was able to help with upgrade on our room, (Bonvoy Membership) upon availability. We felt like she went the extra mile in every way. With that being said we booked another night & was happy to see her there again to help us with excellent customer service. We look forward to staying at this great hotel! Hotel staff at the restaurants were also very accommodating & we enjoyed the delicious food! Easy parking & we enjoyed the front lobby area meeting our guests. Our room was delightful and bed was super comfortable! This place made us feel at home! Great job to the management having a great team at this hotel!
Name: R**** Y**
Date: 2022-07-16 10:20:17
Rating: 1
Comment: The worst experience ever! After a 7 hour long drive, the front desk sent us away at 3 am because they’re overbooked. We made the reservation ahead of time and it’s confirmed on Expedia. The most ridiculous thing is that they admitted that the reason for not having enough room is because they didn’t do enough room cleaning. If you don’t want to get your whole trip ruined, stay away!!!
Name: M*****
Date: 2022-07-15 02:02:19
Rating: 5
Comment: Had a great wonderful stay at this location. Highly recommend. Front staff they were wonderful to deal with. They were there to listen to any concerns or anything that you might need. Rooms were very clean and everything at this hotel was top notch. Plenty of parking. The only thing that I might suggest they ad is more carts or trolley. Room I suggest adding a microwave. Next time we need a hotel or friends need a hotel I will suggest this one in the Silicon Valley.Keep up the great job 👍 👏
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Name: B**** 7*
Date: 2022-06-28 05:03:07
Rating: 5
Comment: Any time I work consecutive days in the Fremont area, I stay here. The staff are all very friendly, and the rooms are clean. The lounge is a nice place to unwind after a long day of work. The Bartenders are super nice, and are on top of their game! Great place to stay!
Name: T** D****
Date: 2022-06-24 13:21:21
Rating: 5
Comment: The rooms were very clean and spacious. If you are a Marriott elite member, a breakfast buffet voucher will be provided at check in. The hotel gym is also one of the nicest gyms that one can get.
Name: R****** H****
Date: 2022-06-17 04:07:47
Rating: 4
Comment: The suite and the food was great. Security was horrible. I hadnt experienced that much discrimination from a hotel especially at a mariott everin my 30yrs membership there. They were very rude, intrusive and unbelievably latharget. The two sercurty guards even told me to go fetch my own luggage cart cause either of them were too busy standing arpubd foing nothing
Name: C**** H*****
Date: 2022-05-17 04:27:41
Rating: 1
Comment: Where to start? This has been the worst hotel experience I can remember. I reserved adjoining rooms months ago for a surgery my father is having. We spoke to a real person to absolutely confirm we would have adjoining rooms. We show up, and have to wait in the lobby for an hour and a half before we get our rooms, which aren’t adjoining. No adjoining rooms are available. Of course, no other options are available at this point, so we take the rooms we’re given. Their restaurant no longer bothers to serve lunch, and their dinner menu was small and poor. The ice machines on every single floor no longer work. They no longer offer room service. The list just goes on and on, and I’ve only been here for 6 hours so far. The hotel has clearly stopped trying to provide half the services it advertises, and the staff can’t guarantee what they promise. If you have any option other than here, I’d recommend you take it.
Name: A***** Y
Date: 2022-05-03 06:44:26
Rating: 4
Comment: It was great for the most part because all the people here are much better than La Quinta. However, some floors can be haunted so is La Quinta according to some guests. I experienced knocking on the door several times with no one outside at 5am. After that I never return. I suggest put some red chair or decor because the evil spirit is afraid of red color.
Name: J****** D******
Date: 2022-04-21 21:28:25
Rating: 4
Comment: Consistently good service. Room renovations are underway right now, but things arent too noisy. There used to be better perks with rewards, but the free waters and complimentary breakfast buffet tickets are gone.
Name: C J****
Date: 2022-04-21 05:10:18
Rating: 4
Comment: The best part of my stay was the breakfast buffet. I believe dinner is available in the same area. The gym was pretty good. It could use a wipe dispenser and better water dispenser. Theres a hot tub by the indoor pool. My room had a gorgeous view. I couldnt turn the shower water temperature as hot as I wanted but Id stay here again.
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Name: Y***** Y***
Date: 2022-04-13 03:36:48
Rating: 1
Comment: A bad experience to me. When I checked in, i was assigned to an unfurnitured room which seem like a storage room. After I asked the front desk, they changed me to another room. During the 5 days stay, the toilet got clogged for two times. After I checked out, I checked the receipt, they charge me one more night. If I do not need to reimburse this, i will just lose one night expense to them. Please check the receipt after you check out carefully
Name: a******** u***
Date: 2022-03-06 20:02:34
Rating: 2
Comment: The only good thing is the area & the nice lady that is there during the week, checking-in. She is very friendly & professional. Otherwise, the housekeeping should pay close attention to details. The light switches, beverage tray, & coffee maker were dirty. There was gross body hair left on the bathroom floor. The young man with the glasses will not answer the phone, you will have to go to the front if you need anything.Walls are terribly thin & you will be woken-up by vacuuming.
Name: J******* C********
Date: 2022-03-04 12:46:18
Rating: 5
Comment: I stayed on the 9th floor and the room was quite new. Bathroom look like it is recently renovated, therefore looked perfect.I liked that they had nice quality toiletries as well as hair dryer and iron, which is quite convenient when you have to get ready for nice evening or an event.The location is perfect and there is gas station right behind and eating point like subway and McDonald on the corner as well.
Name: A****** G*******
Date: 2022-02-26 23:41:08
Rating: 4
Comment: Comfortable accommodations but rooms could use an update. Staff was friendly and explained everything in the hotel in detail. Nice fitness center and pool. Even with construction going on in the parking lot, there was still plenty of parking in the garage. The bar/restaurant is quite nice with good food and good service, but it is a bit pricey for what you get.
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Name: M****** R******
Date: 2022-02-12 17:47:35
Rating: 1
Comment: One of the worst hotels Ive ever seen, stayed for a business trip and my headaches started when they shut off the water without notice, I was left in my room with no water for 3 days, even when the shutdown was temporary it was very inconvenient not to have water! On top of that the place was under construction, the staff did not hesitated in giving me a room right next to their construction, every morning I woke up with the power saw, drills, and loud noises in both directions of my room, these 2 problems were poorly approached by the staff. I would recommend no one to stay here unless you are ok with no water and no rest during your stay. Worst hotel Ive seen.
Name: Y***** S*******
Date: 2022-02-09 04:11:58
Rating: 5
Comment: I stayed here for 5 months on a business trip and I couldnt be happier with the service I received. Tash and Dago make the best drinks and the food is always perfect. The front desk staff were always accommodating and the absolute friendliest. The hotel was going through renovations when I first sayed there and I recently booked one of the renovated rooms; they were very well done.Stand up showers with beautiful laid tile and minimal carpet in the bedroom. It looked like a completely new hotel!
Name: A***** G**
Date: 2022-01-21 13:45:17
Rating: 4
Comment: Prior to pandemic time, this is probably my favourite hotel to stay. Come with earth breakfast daily with order to cook omelette station. Room was definitely clean and won’t disappoint me at all. Clean and cosy room always come with great view too. Unfortunately the room was given to me this time is so bad at 4th floor with view of roof top and car park. This is first time I was given to such room and being the elite platinum member still. The service is still hold high standard and gym room is perfectly clean. Enjoy the hospitality of the staff here and always feel safe to stay here. Love the bar at night as i am enjoying the beer selection and not too bad the wine varieties too. Keep it up !
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Name: J**** H*******
Date: 2022-01-15 23:08:27
Rating: 4
Comment: The hotel itself is pretty nice and the rooms are clean.Pros:- Staff are extremely responsive, knowledgeable, and take pride in their customer service.- Parking is plentiful on site when the garage is open (it was closed off during our stay for some sort of maintenance)- The hotel is close to a lot of restaurants and recreation.Cons:- Ice is only available on the ground floor due to COVID restrictions. This can be a pain if youre staying on the upper floors as theres no signage posted.- TVs do not allow you to use the HDMI ports to plug in your own devices.- Downstairs restaurant seems to be overpriced for what it is.- No free breakfast in the morning.
Name: P***** K******
Date: 2022-01-11 16:37:29
Rating: 5
Comment: My stay was great, clean hotel, cozy bed and very polite and accommodating staff Kailey at the front desk provided all services requested with excellence and Elvira at the restaurant was friendly. Definitely recommend and will be back :)
Name: R****** C***
Date: 2021-12-09 01:27:11
Rating: 5
Comment: Love everything about tHis place even though there was construction noises going on and they shut off the water for maybe an hour top? The room was very clean and the front desk employees were very helpful in facilitating my late departure, thus the reason I couldnt complain about the water shut-off. They had to move us to another room once we found out the shower tub drain was clogged.The rooms were all very clean and super comfortable. The location is right off of the freeway and a major shopping area, the Pacific Commons, was only one and a half mile down the street. The hotel is very quiet in general (sans the construction noises) and has a gym, a restaurant and other amenities. We love the fruit infused water they offer at the lobby and the coffee in the morning.We plan to stay here from now on when we visit up here.
Name: M**
Date: 2021-10-31 01:40:31
Rating: 1
Comment: Very Bad Experience.. Every week I travel and stay in Marriott hotels for my work.. Usually, we ignore small mistakes and can ignore by understanding ... In general room should be ready by noon. But we check-in around in the evening after the work but our reservation starts around noon itself. It was pretty bad experience and they asked me wait for 30 min to get ready my room. 30 min became 3 hours and room was ready finally. After I entered into my room, there are NO Bath Towels, No Bathing essentials.... My project team member not got his room due to some construction going on they said. As an Ambassador /PLATINUM MEMBER I am writing this... HORRIBLE Experience here... I will ensure myself and my project team will cancel agreement with this center.. Everything is DRAMA... All glitters are NOT GOLD..!
Name: K****** F*****
Date: 2021-10-30 14:22:21
Rating: 1
Comment: The elevator doesnt work to my room. I had to take the pool elevator.Breakfast isnt complimentary.I couldnt turn on the faucet in the bath and somebody had to come up and wrench it to open,I was told breakfast was at 7:00 so I waited and now I get down here and the menu says it opens at 6:00. And the heat is non functional.
Name: P*** G******
Date: 2021-10-21 07:01:24
Rating: 5
Comment: Although the hotel is a little dated the staff here have done an outstanding job in making me feel at hotel. Sure, Ive had a few issues during my stays here, but they have acted quickly to resolve any problems. I cant fault any of the front of house team here, and the bar staff have also been great. I stay here every month and Im looking forward to seeing the renovation when its complete. Not much around the area to walk too, but a short drive to plenty of bars and restaurants if required. I do wish the bar/restaurant stay open later though.
Name: J**** S********
Date: 2021-10-19 06:51:35
Rating: 2
Comment: No microwave, no do not disturb sign, and no complimentary breakfast. It also had a leaky faucet for the bathroom and the bathtub started to clog. The only good thing I would say is that the Wifi was good and the room smelled good.
Name: M******* P*******
Date: 2021-10-16 14:44:29
Rating: 4
Comment: They have the best package deals, nobody can beat them!! That’s why I stay with Marriott. There currently renovating the upper floors of hotel. Not sure if that’s why i had some issues with the plumbing the last couple times I’ve stayed there.
Name: D**** V*******
Date: 2021-09-28 02:26:10
Rating: 3
Comment: Decent place, beds are very hard and there is no free breakfast like a lot of places. But very friendly and helpful staff overall. Make sure to check the cleanliness we had 2 pillows that where dirty.
Name: S******** M*****
Date: 2021-07-15 21:42:41
Rating: 1
Comment: There was a problem at check-in with payment on the room, when our room was paid for by our company. The room cleanliness was poor: mold on the tile in the bathroom, toilet was not cleaned, room was dusty. The TV channel selection terrible… no HBO. One of the furniture in the room was broken. No room service the entire time of our stay. Front desk service was okay but definitely could be better. They also charged the company card instead the personal card, making a huge inconvenience. We wish our stay was better. The food in the restaurant is mediocre for the price. The only good thing about this hotel is the drinks at the bar and the smell of the lobby.
Name: R***** J*****
Date: 2021-07-04 00:00:47
Rating: 4
Comment: The overall stay was pleasant with regard to the amenities, ambiance, and atmosphere. Being a silver elite member (few nights away from gold), the hotel 🏨 did not come thru on my requests for towels and other items I asked for in advance. The air in the king 👑 suite was stale and needed to be aired out. Had to restart the tv 📺 several times because it kept going blank?Nevertheless, I think may come back in the future if the price is right and if they put me on the top floor (like I normally am on). Been to the restaurant and bar prior to COVID and it was pricey but good 👍. Drinks 🍹 were on point at that time but I did not get a chance to partake this time around because they were closed.
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Name: R****** S****
Date: 2021-06-24 19:12:54
Rating: 3
Comment: Pillows smell old and well used. Socks from previous occupants were still on the floor! TV remote is sticky. No maid service during your stay. Food is WAY OVER-PRICED for the quality. 3 stars for the view!
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Name: M* C********
Date: 2021-06-13 17:25:38
Rating: 3
Comment: Nice hotel and cozy though the remotes are fidgety and the shower temperature bar is WAY off.If you turn the shower lever to the hottest temperature there, then you’ll have water hot enough to turn spaghetti noodles into mush within minutes.
Name: T***** B******
Date: 2021-06-06 16:32:38
Rating: 3
Comment: Its very reasonable price rooms and the rooms are really nice. The staff is friendly and helpful. The television channels are not that good. The price of the food in the morning is ridiculously expensive ill post the pictures and let u decide
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Name: r**** p***
Date: 2021-05-27 18:41:46
Rating: 1
Comment: I have come here seeing the name Marriott and it doesnt meet any basic requirements to be a 3 star hotel. They do not have microwaves in rooms and they do not have breakfast available. Unexpectedly the pool is closed and no hot water pool too. My stay here was for 8 days and when I asked to change bed sheets they said we dont change them everyday we will only it once in 3 days. How cheap! They have some water issues and they said we will not be able to use water/Restrooms from 10 AM to 3 PM. No proper maintenance. Completely disappointed.
Name: R*****
Date: 2021-05-12 21:04:47
Rating: 2
Comment: For starters the layout is very nice. The landscaping is top notch and the interior is kept extremely clean. Now for the cons. Parking is atrocious. If you arrive after 6pm or so plan to park in the parking deck or around the other side of the hotel. The caveat to this is the fact that their is only one entrance to use which is the main lobby entrance. Its a long walk and unnecessary in my opinion. The rooms are clean and very basic. No smart television other than basic 30 or 40 channels. They started breakfast the last day before I checked out early. Breakfast was more or less the small things. Juice, milk, cereal etc. Pricing was the straw that broke the camels back. Using a corporate card or not I paid $13.50 for an 8 ounce off brand orange juice and a Solo cup of fruit which mostly consisted of cantaloupe. I checked out 2 days early and went back across the road. With changes this could make for a great hotel.
Name: J****** L**
Date: 2021-03-28 02:29:29
Rating: 3
Comment: The room we got is at the corner. Its sort of noisy to hear noticeable machine running sound all the time. Couple of spider webs drop from ceiling. Would leave suggestions when we checked out. Marriott is a decent place, no doubt, and needs higher clearing standard.
Name: J******* P**** M***
Date: 2021-01-05 16:10:17
Rating: 5
Comment: They are doing a fantastic job with safety and cleanliness protocols. My room is spotless and clean, as are common areas. Free cold water bottles from pantry. Sadly business centers closed but front staff will print documents for you, then delete. Masks and hand sanitizer are ample. No one allowed into hotel without a reservations or a hotel key. Im very pleased with this property for a 14 day business trip.
Name: m c
Date: 2020-02-19 18:49:50
Rating: 5
Comment: Nice hotel. 10 floors. Nice gym. This hotel was updated and refurbished last year. Very nice job with the remodel. 10th floor is where you will find the members lounge. Good variety of foods and beverages at breakfast and dinner. Nice view up there.This hotel is easy to get to right off the highway, across the way is the Tesla plant. Overall very quiet, little noise from outside.Lobby bar/restaurant is fresh and modern. They have a breakfast buffet which is also available to platinum members and above.Ample parking including a 3 story garage. They have one of the largest fresh markets I have ever seen with a large variety of goods.Free water at check in for rewards members. The staf are friendly and they even have a bell/door man.Overall nice hotel.
Name: S***** F******
Date: 2020-02-15 20:12:30
Rating: 5
Comment: Fast and easy check-in & check-out. Nice & helpful staff. Full service restaurant & bar with great staff and food, open for all meals. 6 TVs at the bar with plenty of seating. Friendly bartenders who will give you an honest opinion on the food. High floor rooms have great views of the area. Watch the clouds roll in from the bay or catch a nice west coast sunset.
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Name: S******* O*** (*******
Date: 2020-01-20 16:59:52
Rating: 3
Comment: I booked the Couples Getaway package for my fiance and I to celebrate his birthday. We arrived a little after 2pm to see if we could check in early and they were very accommodating. When I wanted to confirm some of the items that come with the special package they had no idea what was talking about and did not believe me until I had to bring up my reservation on my phone and show it to them. After we got to our room and settled in ( the room was very nice). I called to have champagne and chocolate covered strawberries sent up (as part of the package) and was told that it would be coming up shortly. After waiting an hour I called to check in and they told me they would call me back. After another hour, and no call back I called again. While I was on the phone with them and they were telling me I never ordered anything room service shows up. He got the items but they forgot the glasses so we had to wait another 10 - 15 mins for them to come back. The next morning I called several times to have breakfast sent up to our room and no one answered the phone. My fiance and I finally decided to leave and have breakfast somewhere else. I will definitely not be going here again for any type of couple getaway or vacation.
Name: D**
Date: 2020-01-12 18:15:40
Rating: 5
Comment: Although this is only my second night, the room and service has been great. Staff were friendly and service was prompt. But location wise is a bit out of the way though. Stayed here cos I was here for a business trip and its near my office.
Name: C**** H****
Date: 2019-11-27 05:13:57
Rating: 4
Comment: Nice, relatively upscale hotel in the Fremont area! Staff is very friendly and accommodating, and the built-in restaurant has some nice breakfast and dinner options. The feel of the place is mostly up to date, with the exception of slightly older carpets and climate controls. The LCD readout for the room temperature in my room wasnt working, but it kept a comfortable temperature, so no real complaints. Good option, especially if you want to rack up some Marriott points!
Name: H*** (***
Date: 2019-06-14 11:19:39
Rating: 1
Comment: Currently writing this review before checking out-- while sitting on a double bed.When I arrived and went to check in, I was told that even though my booked king room was locked in, it was unavailable. Instead the clerk said I could wait an hour or two more(it was already almost an hour past check in time) until she could get my room cleaned, or she can put me into a double. I didnt want a double. I wanted what I reserved. A king. She then said she cant promise when or if it would get cleaned.(what happened to the hour or two?) I gave up and let her send us to the unwanted room she wanted so desperately to force on me.Less than 10 minutes after checking in, I am walking by the desk to get some food and guess what I over hear.... She is giving somebody else a king room on the spot!This is unacceptable behavior from the staff and completely unfair.The double room itself was cramped, but very clean. The toilet seemed to run very loud at times during the night. Room service is great, and very prompt.In my experience the positives of this hotel are overshadowed by the ineptitude and laziness of the front desk staff.
Name: E**** E******
Date: 2019-06-07 16:15:11
Rating: 5
Comment: Rooms are just what you expect; clean and comfortable. The staff is ABOVE average - Kind, helpful and thoughtful. They are amazing! Gym was always in top shape and sundries shop is above average as well. I definitely recommend.
Name: L*** S****
Date: 2019-03-03 18:54:27
Rating: 3
Comment: A quick disclaimer: I rarely leave critical reviews (feel free to check my profile) but in certain situations I feel that its necessary. Unfortunately this is one of those cases.The accommodations at the Marriott were great except for that fact that I found multiple hairs at the base of the shower curtain in the tub in my room. I knew that they were not mine both in terms of color and that I had yet to use the shower. I notified the desk clerk of the situation that morning and was reassured that it would be taken care of by the cleaning crew. I did not press further but returned later to find the shower curtain moved but the hairs to still be present. I let the desk know the following morning with the same reassurance that it would be cleaned. Thankfully this second time they were taken care of. Unfortunately this incident caused me to question the cleanliness of my own room. Not only was it not cleaned properly prior to my arrival, but I had to raise the issue twice and never received anything more than an apology. I certainly expected more from a Marriott hotel.
Name: E****** M********
Date: 2019-02-05 23:33:29
Rating: 5
Comment: I visit this Marriott consistently because the guests here use Doordash and I often get their food delivery requests. Nice big restaurant and bar lounge, plenty of TVs. I would dine here but do not want to pay hotel prices. As busy as this hotel is there is many areas to plug in your gear and do business. Opposite the restaurant on the other side of check-in there is an area where you can work done privately because its relatively quiet. This has got to be Fremonts premier hotel, tallest building too, 10 stories. I am confident with business crowd that stays here vacancies are rare during the week. The parking lot is usually full. Often I hear staff offer assistance and say hi to the guests staying here. If you got to visit Fremont and work is fitting the bill, stay here. You are 15 minutes from San Jose.
Name: e*** S****
Date: 2019-01-09 18:05:49
Rating: 5
Comment: My brother and I traveled across the county to watch College Footballs 2019 National Championship game in San Francisco. We chose Fremont Marriott Silicon Valley based on previous excellent review ratings. After departing this hotel, I must say we were not disappointed. The staff was friendly upon arrival and provided us with insights on local good eats and points of interest in the area. The room was clean and neat. We opted for a pure room which contained an air purifier. Nice option. Breakfast was excellent. The kitchen staff provides a good meal. Not just a typical bagel/cereal/yogurt, etc. assortment. The staff at breakfast was personable and attentive. Everyone seemed genuinely happy to help us out and smiled authentically when speaking to them. A+ accommodations.
Name: M*** O******
Date: 2018-12-05 12:05:17
Rating: 4
Comment: We have become frequent guests at this particular property. The staff is friendly and (for the most part) well trained. The rooms, restaurant, pool, fitness room, meeting rooms, and facilities are all lovely and generally well maintained. Last, but by no means, least, the hotel is located within 45 minutes of all three Bay Area airports -- just off I-880 (across the freeway from the TESLA plant) in Fremont and near the BART South Fremont/Warm Springs Station. The hotel features roomy, well appointed rooms, good food, an excellent VIP Lounge and an attentive management team that has set high expectations for their caring, hard-working staff.
Name: K*** A****
Date: 2018-11-25 14:15:31
Rating: 5
Comment: Awesome staff. Comfortable bedrooms. Very delicious breakfast. All around great stay. The only thing that was negative but not worth taking a star off was the noiseness in the rooms late at night. I can hear lots of door slams and echoes from the neighbouring rooms late at night when trying to sleep. If that could improve it would help to bring the hotel to almost perfect.
Name: T****** M***** (*****
Date: 2018-11-12 06:31:54
Rating: 5
Comment: My stay was very comfortable. My room was spotless and had everything I needed. The food in the restaurant was very good and the staff were attentive. I enjoyed chatting with the doorman Sayaid. He was friendly and helpful and greeted me with a smile and kind word every time I passed through the doors. He also waited with me for my Uber. I will definitely stay here again if I return to the area.
Name: V****** G*******
Date: 2018-10-22 02:39:05
Rating: 3
Comment: Nice hotel, but you have to pay extra for breakfast. There was no microwave in my room. The price of the rooms fluctuate wildly depending on what day it is. There are bellhops that help you carry luggage, which was nice, but it also felt a little weird having so many people in the lobby watching you. Came in in my pajamas, and felt extremely underdressed since there is a classy restaurant in the lobby.
Name: P** G******
Date: 2018-07-26 21:37:40
Rating: 3
Comment: The staff are all very welcoming and friendly. The rooms here are spacious, very clean and well appointed with a nice size closet, luggage rack, iron and ironing board, a safe, refrigerator and coffee maker. There is a blow dryer in the bathroom however it is a light blower with very little power. There is a nice, compact fitness center and through the center youll find an indoor pool with a hot tub. There is a small gift shop in the lobby and that is also where you will find the business center and the only trash bins I could find, none at the entrance. There is a restaurant and bar off of the main lobby, serving almost exactly what is on their rooms service menu but for more money! There are conference rooms available too. Self service parking is free, either in the lot surrounding the building or in a garage next to the building. There is valet parking available as well. The concierge lounge is small and over looks the huge Tesla plant. They serve breakfast here, a full continental spread with hot oatmeal, eggs and bacon. Happy hour usually has one hot dish to go over rice or potatoes, salad, veggies, cheeses and small bite fruits. Their water fridge is always full but I find it odd most days they only offer regular Pepsi. Coffee in the lounge is Starbucks out of a pump dispenser.
Name: P***** R***
Date: 2018-07-01 19:51:11
Rating: 5
Comment: I had a great experience. Only stayed 1 night as I was only in town to go party with some friends and didnt want to drive home. Every member of the staff that I interacted with was friendly and helpful. The room was clean and very comfortable. If your going to eat at the restaurant, I highly recommend the Ribeye Steak. The bartender suggested it and I was not disappointed. Would definitely stay again.
Name: T*** A******
Date: 2018-06-27 15:53:07
Rating: 5
Comment: Was here for a large wedding. It was a nice hotel with plenty of parking. There is a very good restaurant on the main level to the right of the entrance. The staff at the hotel were very accommodating to the wedding party. This hotel has very large rooms to host the wedding party for various occasions such as, breakfast, lunch, dinner, wedding walkthroughs.
Name: B***** M***********
Date: 2018-05-30 19:35:23
Rating: 5
Comment: We are staying here for a hockey tournament. The location is great, a little over a mile to the rink. Im not sure what else is around other than the Tesla factory across the street, but it is working out for my needs. The room is spacious and clean. Staff is friendly. The continental breakfast was good, not great. This is the nicest hotel Ive stayed at for under $100/night in a long time.
Name: M**** C*******
Date: 2018-05-07 04:38:13
Rating: 3
Comment: I went to the Marriott inquiring about renting out a hall for a upcoming party/family gathering. They helped as much as they could though (without the proper staff in place) they didnt have all the details we needed. The man who showed us around was very nice, and the woman at the front desk was doing her best to help us. Over all a good experience but nothing outstanding.
Name: S** S**
Date: 2018-03-08 22:12:48
Rating: 1
Comment: Horrible, horrible, horrible. Stay away from this place. we had a weeding party at the hotel, in the beginning everyone was nice & professional then came the wedding day; the banquet hall was supposed to be ready at 6:00pm however 6:00 pm came in with nothing on the tables, we had to tell our guests to wait until the servers finish getting the tables setup, we had to help in putting the chairs covers with them to get hall ready, the first guest to enter the hall was at 6:25pm, then came dinner time, the food that they served us was 100% different than what we agreed & what we confirmed . They switched our order with a different wedding.The servers were very rude to the point that they refused to serve two of our guests because they moved their chairs and their serves was slower than winter molasses it was so slow that guests were begging the servers for more water.It was the most disappointed experience in my life I would not recommend this establishment to anyone and if you choose to go with them make sure you take pictures of the food they make you sample, weight it & triple confirm with them.They are unprofessional, incompetent & most dishonest people Ive ever encounteredAgain, my advice to the readers stay away, they may seem like nice people but from own experience they are not.
Name: L****
Date: 2018-02-24 06:22:44
Rating: 4
Comment: It is a great hotel, it has many amenities that you wouldnt find in many hotels. It has a good bar which is far superior than the hotels in this area. The front desk is really good at their jobs are some of the best youll see. However the price for me is a bit steep. I believe its the tallest building in Fremont. Overall come here is want to have a expensive, yet great stay in Fremont.
Name: T****** L***
Date: 2017-12-27 05:06:18
Rating: 5
Comment: I LOVE staying here. The beds are super comfy and they go the extra mile with amenities. For instance, they have a self-service laundry facility available (they even upgraded and added additional machines since my last stay) and there is a retractable clothes line in your bathroom which is handy after a visit to their indoor pool! Fitness center has updates machines and free weights available with 24/hr access. Breakfast is a little steep but totally worth it! Staff are friendly & helpful. Ive stayed here at least a dozen times and Ive never been disappointed. 5 stars!
Name: Y* C***
Date: 2017-11-23 00:25:28
Rating: 5
Comment: Excellent experience! Wonderful front desk people! Ashley, thanks for your service and upgrading our room to Presidential room! The best experience ever! I’m the platinum member of Marriott for years and really enjoy the service of Marriott group! I definitely recommend this Marriott hotel and I will go for it again!
Name: J*** C****
Date: 2017-11-05 18:05:37
Rating: 3
Comment: The facility is very impacted with business travelers like all hotels in the silicon valley. Staff are very friendly and courteous. Quality of the room is average at best. Bed is comfortable. Restaurant bar is ok. I would definitely recommend it for business stay.
Name: C**** P******
Date: 2017-10-06 22:15:02
Rating: 5
Comment: The hotel is nice but the staff are what really earned the stars. The front desk experience was maybe the best Ive ever had. She was extremely friendly and worked very hard to show Marriott appreciated my business. My dining experience was also very positive.
Name: O**** M******
Date: 2017-09-23 15:03:01
Rating: 5
Comment: Used Marriott hotel for a company meeting. The place is clean and neat. Service was great. However, for some reasons the seating and food were not according to the real headcount so they needed to add more chairs and tables as well as food while the meeting had started.
Name: M****** N
Date: 2017-09-13 01:02:55
Rating: 5
Comment: Beautiful hotel. My room was clean, spacious, and comfortable. I love their concierge lounge and their breakfast was amazing. Dinner was surprisingly large portions, but that is fine for me! Would definitely stay again.
Name: M**** Z****
Date: 2017-09-03 01:07:09
Rating: 3
Comment: Overall very average experience. Slow customer service. Like almost unbearably slow. However, they will deliver, just not in a timely manner. Room service and breakfast/lunch/dinner were all overpriced. Rooms were clean, and well kept. Facility as a whole was quite clean and in brand new condition. Location of the hotel is excellent. It is around multiple restaurants and sightseeing locations. Its not far from San Francisco, and is quite close to 880, a convenient highway that will take you everywhere you need to be. So to reiterate, very average experience.
Name: D*** B**********
Date: 2017-08-18 15:02:29
Rating: 5
Comment: A very nice hotel. We were greeted quickly and warmly. The rooms were clean and quiet. I was concerned at first because I was so close to the ice machine, but I didnt hear anything all night long. I will definitely be staying here again.
Name: R** R***
Date: 2017-08-09 15:02:49
Rating: 5
Comment: Nice open, spacious lobby with friendly staff. Dined here multiple times for breakfast, dinner and snacks... Food was good, with good selection and attentive staff. Rooms are standard Marriott quality: very clean and well kept. Bed was clean and soft. Parking was easy to find, although if you arrive during peak hours, you may have to go to the parking deck around the corner. Still very convenient. Would definitely stay here again.
Name: T****** T*
Date: 2017-07-18 21:00:26
Rating: 4
Comment: The place is nice, parking is easy to find as they have their own garage. Their customer service is very good and the rooms are pretty clean. This hotel is located near the freeway and not too far from a few big shopping centers. I would stay her again when Im back in the area.
Name: J***** S*******
Date: 2017-07-05 01:43:08
Rating: 4
Comment: If the hotel was rated on staff alone this would be five stars. The room is lacking unfortunately though with a very small fridge, no microwave and wonky shower head. Its nothing exceptional but given the price you would believe otherwise. Another item that seems entirely to common is the car breakins, one of them having our car broken into plus seeing countless others while here. They give the impression of on site security but that is clearly on the lacking side.
Name: V***** C******
Date: 2017-07-03 10:04:59
Rating: 5
Comment: My weekend stay with my family was an excellent experience. Absolutely first class. Everyone we encountered had a smile and were very welcoming. Our room was immaculate. Very clean. Like new. The elevators I noticed even smelled fresh. I highly recommend this hotel.
Name: P**** T*****
Date: 2017-05-17 05:32:33
Rating: 5
Comment: Rooms are spacious. Beds are super comfortable, and the showers are HOTT! Water pressure is a bit soft, location is susceptible to traffic delays, but if you plan appropriately, this isnt much of an issue. Would stay here again.
Name: M**** M********
Date: 2017-04-11 17:59:17
Rating: 4
Comment: Nice hotel. Lots of garage parking suitable for larger vehicles. Not the most convenient location unless you have business nearby or are looking for something between Oakland and San Jose. The restrooms were clean, floors clean, nice staff. Definitely a good option for business meeting rooms or events. I did not get to see inside the guest rooms.
Name: G* S****
Date: 2017-04-11 16:51:53
Rating: 3
Comment: I didnt stay here but I did meet with family who stayed here. The lobby bar is nice, the wings are good but steer clear of the calamari. Good happy hour options, friendly staff and sports on the big screens. Parking was a breeze and located right off 880 its easy to find. I give it three stars because my sisters room had bed bugs.
Name: M***** M******
Date: 2017-04-10 19:54:13
Rating: 5
Comment: We had a wonderful stay at this hotel. The staff was very friendly and attentive. They went overboard to make sure we had a great stay. The attention to detail is really nice. Great place for weddings, large parties, or business meetings. Also rates are reasonable. Great restaurant. The management and the staff are really on top of everything.
Name: B**** S****
Date: 2017-03-14 17:45:59
Rating: 5
Comment: My coworkers and I have been in 4 other hotels in the area but after our first stay at the Fremont Marriott, we booked ourselves here for 12 additional weeks. We have now stayed here for the past 8 weeks and we all agree, this is best hotel and value in Silicon Valley.The staff is excellent; they go above and beyond to provide the best experience for guests. The lobby is large and upscale. The breakfast buffet is also fantastic. The gym and pool is clean. The beds are more comfortable than my bed at home!Overall, keep it up Fremont Marriott!
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Name: J***** V****
Date: 2017-02-21 09:32:47
Rating: 5
Comment: This is my second time staying here for business. I decided to stay here again because I enjoyed my last stay so much. This hotel is a little further from the office than some others, but the overall experience makes it worth the small amount of extra time. I like that there are restaurants within walking distance. I like that parking is free, that there is a parking garage with ample parking, and a covered walkway between the parking garage and the hotel. The staff is all friendly and helpful and the hotel overall is very nice. The complimentary breakfast for the corporate program is probably my favorite part. Some hotels offer free continental breakfast, so being able to get a real breakfast and even coffee to go alone is enough to keep me coming back.
Name: S**** K*****
Date: 2016-12-06 16:57:31
Rating: 5
Comment: Super friendly front desk. The room was nice and clean and bed a welcome respite after day of travel. Mostly this is a stop for business travelers. Being one of those, its a welcoming place. Parking isnt easy but theres a garage if you arrive late.
Name: D**** S*******
Date: 2016-08-13 15:21:31
Rating: 4
Comment: The staff is nice and accommodating, but they seemed to have gone through management changes resulting in less service. I stayed here for a week earlier in the year. Each day they provided shuttle service for me to get to my class that I was taking close by. This time they wouldnt provide shuttle service unless it was for a corporation. This time we stayed 7 days, and the laundry room was out of service the whole time. It was also unfortunate that the pool and spa would randomly be unavailable due to maintenance throughout our stay. We also opted in to the program that would have our room serviced every third day in exchange for extra Marriotts rewards points, which seems to mean no cleaning until you remind them days after they were supposed to. One last observation is that when we arrived to our room, it felt stuffy. I adjusted the thermostat on the wall to a more comfortable number... Which didnt happen that first night (ineffective AC)... Everyone slept outside of covers.
Name: N*** S
Date: 2016-08-13 07:07:06
Rating: 5
Comment: Very nice hotel. While not in the tourist part of the Bay Area, its close enough to everything youd want to do. For Gold members and up, this is a great option with their concierge room benefits. Rooms are clean and modern. Would definitely stay here again. Hosts are very friendly and accommodating.
Name: L**** A****
Date: 2016-07-05 12:30:56
Rating: 5
Comment: We had a great stay following an Oakland Athletics game - not too far away from the coliseum. We went to the pool which was clean and not over crowded. The restaurant was okay - the Maryland crab cakes are definitely not Maryland crab cakes. They tasted like fish cakes. Over all though the food was okay and prepared quickly. We bought wine and water from their gift shop which was reasonably priced for being a convenience. The room was clean and maintained a good temperature. Check out was super easy!
Name: A***** D********
Date: 2016-06-22 20:34:40
Rating: 2
Comment: Not impressed. The staff is not friendly. We showed up at our check in time and our room wasnt ready for almost 3 hours. We had to wait in the parking lot. They never called us when our room was ready. They said our room would be ready by a certain time and it was not ready. We called every 30 minutes. They were rude. We paid a lot of money for a suite and were treated poorly.Other than that the room was beautiful.
Name: A***** R******
Date: 2016-05-26 07:04:34
Rating: 5
Comment: As a repeat customer, Fremont Marriott always exceeds my expectations. Their spread of services and their service is top notch. As a nice addition, the rooms are clean with a very comfortable bed. I would stay here whenever I am around the area.