Delivery
Yes
Fresh Baked Prints in Oak Park
Categories
Location on the map
Oak Park, Oakland County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
On-site services
Yes
Online appointments
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 888-327-4137
Site: http://fbprints.com/
Site: http://fbprints.com/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:Closed
- Sunday:Closed
Comments (78)
Fast friendly service. I’ve been getting my labels from here for over 5 years now
They are amazing! They literally made my retractable banner and got it to me on time.
I ordered business cards and face masks for an event I had on the Friday of the next week. They asked and I said I needed buy Wednesday. I call on Wednesday and they say the cards are ready but the masks won’t be ready until the next week. I got no notification at all. I told them I needed them buy the next day which was one day after our initial conversation. They say I have to pay for the rush. Fine, I’ll do that. I call 3 hours before close to make sure they are ready, they say yes. I drove there and they’re not ready. They say they need at least 2 hours. I go 10 minutes before they close and they’re not ready. They begin at 7pm and cannot get the printer to work. Super unprofessional and now I don’t have my masks to promote my event in Vegas. Do yourself and order somewhere else. They make it difficult to promote local businesses
I needed more custom wig cards very last minute after running out. I placed my order online and my cards were done literally less than 24 hours & ready for pick up! Fresh baked prints definitely is the place to go for all business needs!
I’ve found fresh bake prints on Instagram, I did some research and decided to contact them. I spoke to a male representative twice, expressing my concerns he assured me I had nothing to worry about and even invited me to thier store, I explained I am in Buffalo NY he then went into detail about shipping services and again assured me to not worry. I placed my order online, I received my package just days later and mind you we had a bad storm and I still received my package on time. I believe they also had a storm, not sure but the point is... This business is beyond professional, efficient, and the quality of my business cards speak for themselves. Thank you from Grandeur Hair Company. You all have been great I’ll be contacting you for my next order.
If I could rate this company 6 stars I would. I have never experienced such great customer service from a printing company. The environment and atmosphere is that of a design studio. My print job was completed a day in advance. Jason the representative that helped me was professional and went above and beyond to accommodate every need I had. This company is 1st class.
The experience that I had with Fresh Baked Prints was AMAZING . They make sure your merchandise is exactly how you want it for you brand and they have GREAT turn around time. Their Price are PERFECT for Start up Businesses and the Quality is Supreme. Not to mention their Customer service is just as great. Loved my experience thus far.
So I paid my $240 to receive my graphic logo design within 15 business days. However, I called on the 15th business day & my design still was not ready & I was asked to call back on the next business day assuring that my order would be ready by 2pm. Being the kind woman that I am I gave them to 4pm until I called... However my order was still not ready. As I spoke with the nonchalant receptionist she put me on hold for 20 MINUTES just to come back and say that they could not locate the graphic logo designer.......... She then had the nerve to say, the design would be ready tomorrow... But, at this point I’m just fed up and I ask for a refund..... she said ok.. But, as the refund hadn’t hit my account, I called back to see how long the process should be... I was then told 3-5 business days... However while writing this I’m now on the 7th business day and still NO REFUND in my account. Poor Business. NEVER AGAIN!
Save yourself and spend your money elsewhere! They are extremely unprofessional and careless. I placed my order online and paid extra to have it completed by the date I needed. Two days after that date passes and I still have yet to receive a notification that my order is ready. I chose to call to see what was going on and the representative said there’s nothing he can do about it carelessly with a terrible attitude but that my order is ready now. Spend your money with a company who actually appreciates your business.
This printer was recommended by the Fisher Funeral home and was part of the burial package for my loved one.To say that the end product of the obituaries were lack luster is an understatement! The formatting was terrible! Literally all the poems were all over the page! The font was oversized and out of place! The worst part was the arrangement of pictures...they had all the memory photos (which included family and friends who were still alive) FLOATING IN WEIRD CLOUDS with strange fading. It looked like a drunk person formatted this! These were not professional at all!DO NOT USE THIS SERVICE!You will be disappointed!
Great service! Quality work! Low prices! I love fresh baked prints, I needed somethings done last minute and told them the circumstances and they were happy to help! I was able to get my order the next day! I recommend anyone to get all printing needs done with this company!
Fresh Baked Prints is an AMAZING company and they also provide amazing Customer Service. When I walked into the business, the employees made me instantly feel like I had no worries because I had huge order and I needed it by the next business day. The Owner provide excellent communication skills and customer service when it came to updating me during the process. If you need any shirts, banners, business cards etc. I would HIGHLY SUGGEST Fresh Baked Prints and I would be during MAJOR business with this company.
Ordered custom labels of two different sizes and the quantities of both were incorrect. I wouldn’t have minded working something out or using one of the sizes since they’re custom made, but the person I spoke to was very rude and hung up on me. When I called back he tried to speak with a nicer tone after I mentioned the poor customer service I received. My order total was $66 and I was given a credit of $20. But that’s my personal experience though, so it might be different for other customers. But I prefer to not order from them again.
Great customer service. Jason is very professional and a pleasant person to work with. Even when I was not 100 percent satisfied, my needs were met and I ended up happy. The turn around time is often faster than what you anticipate as well. Loyal customer
Dont waste your time! All of the good reviews are fake. Basically friends and family members posting good reviews! I placed an order for my business logo to be printed on black and white t-shirts. When I arrived to pick up my order, the customer service rep just handed over the bag full of shirts. I asked her to take the shirts out of the bag so that I can check them out! They printed my logo on all WHITE shirts! I told them that I specifically asked for both white and black shirts. They told me that the file I sent over would not print on black t-shirts. I asked why didnt they reach out and let me know! Instead they charged me and just printed my logo on all white t-shirts. They wouldnt refund my money. Very bad business people. Im surprised theyre still in business!
I worked with Fresh Baked Prints for a big event I had and the quality of service was exceptional. The tshirts, retractable banner and backdrop was of high quality and reasonably priced. I enjoyed working with the staff as they helped my ideas come to life. My event was in less than a month and they worked with me to meet all of my deadlines. I highly recommend Fresh Baked, its a one stop print shop!
About 2 years ago when I started my business I happened to come across the social media page for freshed baked Prints, and at the time they had an amazing special running for business cards. When I say I probably spent $30 for a million cards lol and the quality was just unbelievable. The cards were made from good paper and came with the right amount of gloss I needed. I love my cards. I’m also rebranding my company and now I’m going back to them to make flyers stickers and anything they will make me lol. Thank you Freshed Bake Prints
I would give 0 stars if I could. From the start I was very impressed with Fresh Baked Prints work from the pictures posted on instagram. So when I needed custom tees for my busines, it was no question that I would choose Fresh Baked Prints. Jason was very professional and provided detailed information. I let him know that I had an upcoming event. I was told my T shirts would be ready and I would recieve my text logo design ideas via email. After roughly a week (business days) of hearing nothing, I called and spoke with a designer that seemed relatively nonchalant and nonapologetic about the issue. I called back and spoke with a different person requesting a refund and was basically asked to reconsider and I would recieve my design and shirts. I agreed and I recieved a design not to my liking, I let them know and I was told I would recieve another design (and still have time to recieve the shirts). I waited and waited I ended up being apologized to and told I would recieve my money back. Im extremely disappointed because I didnt have my tees for my event but more than that, I really wanted to do business with this company. They lost a loyal potential customer in me.Update***I am still waiting for refund!! After at least 3 messages with the non chalant employees,the owner did not even have the common decency to return my calls.Update **Never recieved a refund. I ended up going through my bank. The worst customer service Ive ever experienced, a poor excuse for a business.
I used them to print my edge control labels. I love the quality and they have great customer service and communication. They answered all my questions fast. They even helped me get order the correct size for my labels. I will be a returning customer.
Fbp has made it so much easier for brand new businesses. Their work is always precise . The prices are considerably affordable. Their employees are extremely helpful and it’s a very comfortable atmosphere. Definite recommend!
I am a graphic designer so I’ve Been using Fresh Baked Prints for my clients & myself for a whileee now. They never disappoint me! Quality is literally THE best & the prices are unbeatable!!! Only print shop i will ever use now.
Great overall experience. Beautiful & great quality flyers, super fast shipping. Fast customer service.. Our 2nd time ordering both experience was excellent. We recommend fresh baked prints to everyone. 💗👍👍
Where do I begin, like another review I too was pleased with the exceptional work that was posted on their Instagram and Facebook page and was eager to support a Black Owned Business.When I first visited Fresh Baked Prints it was back in June and was greeted Jason who helped me out tremendously. I quickly made a decision to come back.On July 17th, 2018 dropped of 25 shirts (after email FBP a detail description of what I needed) to a rep by name of Cam who lacked customer service skills. At that time I brushed it off.On July 23rd, 2018 I received a voicemail from Cam (where he burped ) stating that their machine was broken and that this would delay my shirts being ready. --- Grateful for the call/voicemail , dissatisfied with how the voicemail was leftOn July 26th, 2018 I called and was told my shirts would be ready in a couple days.I did not receive an additional call for follow up.On August 2nd, 2018 @ 3:10pm - I spoke with another gentlemen stating that I would receive a call from Cam to pick up my shirts tomorrow.On August 3rd , 2018 - I did not receive a call.On August 14th, 2018 @10:20 - I spoke with another gentlemen regarding my shirts and was told he believes my shirts are ready for pick up that they are at the front of the store in a bagNow how was I supposed to know this if I never called them!!!!!!On August 15th, 2018 - I was now greeted by the owner of FBP, who was unaware of what was going on up until our discussion . I got to see my shirts and found out that they were incomplete, not what I wanted, and not done right. The Owner was very apologetic and wanted me to let them do them over (which I respected and appreciated) and was also offered other compensation. But I honestly cant take another chance on them. I needed my shirts for my Launch Date/ Speaking Engagement August 19th. I was given a full refund !I believed in them and was truly let down. I pray they find more staff like the owner and Jason who are willing to do better and more personable. God Bless
FBP is one of the only companys ill be working with from this point on. the quality of their work is great. theyre very professional with communication and my order came faster than expected. definitely recommended
We are based in New York and have ordered twice from this company and they have completely exceeded our expectations. Its been shipped to us sooner than we expected on both occasions. We will definitely use this company long term.
I ordered a hand held sign & was very disappointed in the finished product. Vinyl used had bubbles & random ink marks on it. The Foam backing used is very flimsy and NOT durable, it bent after 1 use. I would not recommend their hand held signs to other small businesses for multiple usage. You will be very disappointed.
The ABSOLUTE worst!We ordered items from them, waited a week for delivery only to have the wrong thing delivered! Our prints were uploaded exactly how we wanted them and SOMEHOW we receive the wrong thing. Upon asking for a refund, they refused and offered us 30% off our next purchase citing human error on our end. Our design was uploaded, checked and double checked before checkout. UNBELIEVABLY BAD SERVICE
It was a pleasure to do business with Fresh Baked Prints. They completed my job on time and it came out beautiful! The salesperson I felt with was professional and very personable as well. Definitely recommend this company
Ive been doing business with Fresh Baked Prints for almost a year now & they never seem to disappoint. Their convenient location, quality work and reasonable prices are a few reasons why I shall remain a loyal customer. I highly recommend this company for all printing needs!
I Loveeeeeee This Company! They are sooo fast with shipping and everything. They are definitely there 24/7 to assist you, literally i wrote at 2am one time 😩 and they responded, which i was not expecting. Don’t hesitate to shop here!
On behalf of the Howell family I would like send my sincere gratitude and appreciation to the fresh baked printing staff we 100 percent impressed with the professionalism they gave us they took care of us with a smile and stayed late to finish our Obituaries due to some issues I had on my part I sent the final draft back to them late but stayed late to finish our order I would highly recommend them and I promise I will be doing business with them again GOD BLESS THIS BUSINESS
The customer service here is great! Ive received a large printed menu, an exterior business door decal, logo stickers, and employee uniform prints. I am satisfied with their production!!!! For sure, Id recommend this place for all printing needs!
I ordered my business cards with them & they are UNIQUE and I love the different options from banners to logos. And not to mention $30 for 1,000 business cards I will forever rock with them!!! Love the services they provide!!
Employees don’t seem to take their serious, I placed a order for 10 shirts and also provided the shirts it’s suppose to take 4 business days to complete the order but it took them 7 business days and on top of that the order wasn’t right. You guys would be better off going to EnjoyDetroit located downtown.
I was really impressed with how fast my business cards were printed. I placed and paid for the order Sunday night, i has my cards in hand by early Wednesday morning. And by early i mean 8:30am
Jason was very professional. He explained all of their services. Even should me some examples. I highly recommend this location to any business that needs shirts,hats, business cards, engraved items or any branding material!!!
Fresh Baked Prints is our go to for stickers and flyers. Great quality and timely service always. I am always recommending them to anyone that needs print services!
My stickers, business cards and flyers came out great! Great quality, great value, fast shipping! Will definitely be ordering more products!
Great customer service! They were able to make my creative vision come to life. Very professional and helpful staff. I recommend this place as the best print shop Ive visited in town!
I go in & have to yell HELLOOOO for someone to come service me. I call they dont answer & I left messages with no return call back. COME ON YALL GOT TO DO BETTER. Customer service is everything & yall missing the mark.
Autumn was very professional friendlyGood customer service
Customer service was a 10 and the turn around time is 3 days like they told me and the quality of the product is 10. Cant wait to do more business with Fresh Baked Prints.
Unbeatable prices, excellent customer service, quality work, fast turn around times and the staff makes you feel like you are apart of the team. I would recommend FBP to anyone looking for great printing services, they wont disappoint you.
Ordered My business cards from here and I love them ! Turn around time was amazing .I was shocked when they arrived. Great Work!!
Just got in my stickers and im must say I’m happy and excited to order more from you guys....I was definitely looking for someone that makes stickers but didn’t find someone that caught my eyes and you guys did and I’m from jersey thank you guys so much MaMa’s Pudding is coming to life little by little 😁😁😁😁 #MaMasPudding🍌
I’ve never had a good experience with this company. Every time I get hoodies, etc done they mess them up one way or another. They are unorganized and sloppy. Stitching, quality of final products, and customer service is beyond poor.
This was my first time ordering from them & i was very satisfied with my business cards they came out perfect
AWESOME service! I found them on instagram and fell in love with their products. Definitely coming back once my labels run out!
They were helpful, professional and fun! My quality of products were just as good! Shop with them!
I love Fresh Baker Prints! Their customer serves is impeccable and they respond to your questions SUPER fast and quick turn around times!
I would recommend FBP to anyone who needs anything done! They do it all! The staff is friendly, the work fast and the product never disappoints me. Anything to make your business/vision come To life, they can do!
Terrible services.. I wouldnt recommend anyone go for obituaries.. they take your pictures and do what they want . Just horrible and unfortunate they designed it there way .. overlapping photosIts just so sad 💔
Great quality of print work and clothing material, well mannered staff who puts the customers first I will continue to do business with FBP for my printing needs. Check em out!
Definitely Somwhere I Would Refer ANYONE, To Get ANY Type Of Graphic Design Done. They are VERY Professional & VERY Hard Working Young Men In There!
Customer service is great, fast printing, and everything else. I will be back for more!! Best printing company ever
Fresh Baked Prints is your go-to shop for any necessities for advertising your business, and for personal usage. I loved it!
Would recommend this place to everyone! Excellent customer service, very creative design team, and very fast turn around! I will forever be a loyal customer!
Price competitive! Customer Service oriented! Takes personal pride in providing a quality product & experience!
I love this place!! Fast turnaround & the lightskin guy with the pushback hairline always get my orders together 💯💯
Got my Hand Held Sign today and I LOVE IT! Can’t wait to use this at my Event 😍💕
FreshBakedPrints is AMAZING. Fast and great customer service.
Excellent quality. Friendly customer service. Love that this company is in my neighborhood!
Ordered business cards they are beyond AMAZING! Thank you
Great customer service! Excellent quality and I highly recommend this business..
Quality work at a quality price.....THANKS!!!!
Great experience!
Save yourself and go elsewhere.
Sloooooooow! 🙁
Total reviews rating 4
78 Reviews for Fresh Baked Prints 2023:
Review №1
2022-09-13Great place to get all your printing done. Creative designer that created my flyers and nice Customer service and nice clean place to do business.
Review №2
2021-03-15Thank you FRESH BAKED PRINTS we were very satisfied with the obituary that you did for my nephews home going on behalf of the the HOWELL family we just want to thank you for communicate with us and staying late to finish up the price you gave for the upgrade was worth it thanks for everything we will see you again
Review №3
2022-06-13I had a HORRIBLE EXPERIENCE with them I was over charged and scammed out of my money! Be aware and VERY cautious when working with this company smh
Review №4
2021-09-01Thee Absolute BEST Place Ever! I’ve been a loyal customer for 3 years always gets the job done! I even thought something was wrong with my order but it wasn’t and even though it was my fault they helped so much and apologized. You won’t regret it go shop. Thank you Fresh Baked Prints!
Review №5
2020-03-24I have been using Fresh Baked Prints for almost a year now . They are my go to company and the only one I trust to provide me with quality prints . I was very impressed on my last order. We all know with all the mayhem going on in the world a Lot of businesses are closing . I placed a order of 350 stickers of different sizes and I am blown away at how quickly this company got my order completed. What really added the cherry on top, just hours before their city and state had to go on a 3 week lock down, my order was quickly finished and delivered to post office ! I will be receiving my order tomorrow and I am so appreciative and excited ! Thank you guys so much for your hard work under these circumstances!
Review №6
2021-03-09I would not use this company for obituaries. We did not like the quality of the design or the printing quality. Many of the photos are completely overshadowed by the design. I was unable to see a final proof. Earlier in the process, after communicating via email, the process changed to an online format that was not user friendly. I was never able to communicate with the design coordinator and therefore there would continue to be miscommunication and a delay between the person answering the phone and the person designing the obituaries. Many of my emails went unanswered and so this contributed to miscommunication and a delay in requested changes.Overall, I believe this company has great intentions and meant no harm but my overall experience was not positive.
Review №7
2019-11-21I made the personal decision to order something at the last minute and not just something but a very large order for an event that was two weeks away. Everything arrived but one major item arrived very wrong. At that point I contacted Fresh Baked Prints on every platform that I possibly could: email, Instagram, I looked them up everywhere and someone got back to me immediately not even an hour later (and it was late) basically hearing me out and reassured me that they would fix the issue right away. As upset as I was, they never returned that energy to me and I’m actually sorry for the way I went off. Things happen and they’re people just like us. People make mistakes. Long story short I got my fixed items immediately, shipped overnight right in time for my event which is coming up and I’m super super excited yes I will definitely do business with them again in the future. I love them. Their work is amazing! Thank you Fresh Baked Prints!!! So many states away and yet they made my items feel so personalized! I appreciate you guys a ton!
Review №8
2019-12-09I was very pleased with the how fast my order was processed and delivered! Ordered on a Wednesday and received my order by Friday. I’ve never had a business ship to me so quickly. The quality of my Flyers were also very good. Thank you guys so much, will definitely be hiring you for all my marketing print services !
Review №9
2020-02-26I absolutely love this printing company. Great staff and excellent customer service. I ordered on Sunday and received my product in two days! Super great quality and if something is wrong they always try their best to fix it with no complaint.Also, whoever is running their social media page is doing amazing!
Review №10
2019-04-24If I could give less than a one star I would..I placed an online order with this company last Thursday. I was pretty excited as I’ve seen some of the work and reviews before and I am always eager to support black businesses.I ordered 1000 business cards with a front and back design. My logo on the front and my information on the back. However the following week when it said my order was ready, I go to pick up my cards on Tuesday and it’s just the one image of my logo on both sides.The staff member looked like he knew someone had messed up. Mind you I wasn’t mad at this point, I understand that things happen and he promised to look into it and correct it.So I get a call today from the owner and he starts by telling me that after reviewing the order that the error was on my end and that I should have confirmed it if there were issues that I should of checked it. I informed him that the error was not on my end because when I submitted the order both my designs were in the process.So I go up to the store and the owner Gene Green comes out with a very ignorant patronizing tone. Essentially questioning my computer knowledge and attempting to downplay the issue that I was stating about the cause of the messed up business cards.He states that it is my problem, that he not only was NOT going to redo the order unless I paid again but also that he wouldn’t give me a refund for the order I didn’t receive.Gene the owner never once offered an apologize for the inconvenience, actually went on to say that he was, “going to sleep fine at night” because he followed the rules and guidelines of his company.I informed him that the previous worker stated they would fix it and now you as the owner are telling me you won’t. He stepped in my personal space trying to intimidate me, telling I had to leave and to not come back. Rounding up all his workers in some kind of attempt to pressure me over an unresolved issue. Like really? This is how we do business? I’ve worked in business management for 10 years and never have I seen such a blatant disregard for customer satisfaction.I would never recommend this company to anyone. They are sloppy, unprofessional, and take no accountability for resolving issues that arise.