G&C Auto Body

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Name: B**** L**
Date: 2024-06-11 00:45:29
Rating: 5
Comment: Service was excellent and workmanship is lifetime guaranteed!

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Name: N*** O********
Date: 2024-06-05 20:45:34
Rating: 5
Comment: This is an amazing auto shop! Especially for Tesla owners! They were able to speed up my repair in time for my move across the country. They were so easy to work with, they even drove across the state to get a part for my repair on short notice! Very thankful for these folks!

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Name: D*******
Date: 2024-05-24 19:09:02
Rating: 1
Comment: My car is still at the shop. This current review is 1 star due to poor / NO communication.Upon dropping off my car, Jose set the expectation that he would reach out via text every Tue and Thur with updates. It has been 3 weeks, and I have only received 1 text update. Everytime I call, I am told that Jose is with a client and will call me back. I have not received any call or text back.When I asked who else I could speak to, they said only Jose would have info about my car. When I asked to speak to someone above Jose, the person on the phone said the only person would be their GM, Sean. I asked if Sean was available, and they said he was with a client.I asked when would be a good time to call back to speak with Sean, and if he works Mon-Fri. The person on the phone said they could not disclose that information… You can’t disclose when your manager works? That sounds super fishy.I called this morning around 10a. Today is Tuesday and I’m posting this at 6:30p. Needless to say, I did not receive any communication from Jose, Sean, or anyone else at G&C today.

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Name: F***** F*****
Date: 2024-04-19 19:48:10
Rating: 1
Comment: This place is terrible! Half the work gets done in an unreasonable amount of time and communication is nonexistent. I highly recommend you find somewhere else!For context I was involved in an accident in January and was sent to this auto body to get work done.. they started off with having me wait forever for some parts they ordered and during that wait period I wasn’t getting updated on anything. I had to wait so long my insurance couldn’t cover my rental and i had to use a friends vehicle for a fee…. eventually after countless calls and complaints they finally told me they fixed my car after more than a month and i picked it up.Upon picking it up it looked fine on the outside, but when i started driving on the highway I started hearing concerning noises coming from the wheel that was hit in the accident. I called them to voice my concerns and was told it’s not their problem and I have to talk to my insurance about it… so i called them and they communicated with the auto body and after a few times of me calling and being ignored and a ton of back and forth, I was finally able to take my car to them.I wasn’t provided any rental from my insurance or from them so i had to continue using my friends vehicle. Now after giving them the vehicle the 2nd time.. this is when the communication somehow got even worse. The person answering the phone would start telling me they’ll have the person in charge of my car get back to me which never happened. It eventually turned into them completely ignoring my calls and I had to physically show up at the auto body to hear anything about my car… After all this back and forth and complete mess of an experience i FINALLY got my car back.Now that i’ve had time to fully inspect my vehicle, there are a handful of issues. Some parts are put on there unevenly, like it was done by someone who’s never worked on a car before. The biggest one was a big problem I had with the passenger side door, it was bent on the bottom corner and the wouldn’t close properly, they actually did fix it but they didn’t even attempt to fix it cosmetically. The nasty bend is still there and at the end of it all it was just a terrible experience.I highly advise everyone to put your money elsewhere as you’ll likely deal with what I had to deal with. 1/5 stars for me.

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Name: R**
Date: 2024-04-15 08:01:07
Rating: 5
Comment: G&C had my car for approximately 3 months and it came back flawless from a theft recovery. Secondly, I Received an update every Tuesday and Thursday about the status of my car. I also think the 1 star reviews Are from people who are brain dead. You should definitely have a second car before you drop yours off here. Nicole was the best!

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Name: J***
Date: 2024-04-13 06:02:47
Rating: 1
Comment: I dont care that it took 3 weeks longer than expected. I am furious how no one EVER updated me at ANY stage of the repair... I would call in for updates to be transferred to no one or be told to expect a call back from the guy that can give me an update... never to get called back.You have a text system. You have an online portal. These ONLY were immediately updated AFTER multiple calls to get an update.If I was renting a car, I would have had so many fees add up due to the lack of ability to estimate repair completion.

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Name: J** T*****
Date: 2024-04-09 17:27:22
Rating: 5
Comment: Great service!

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Name: j**** m*****
Date: 2024-03-14 03:10:50
Rating: 1
Comment: I took my vehicle to their shop, they installed a Chinese fender witch didn’t fits right so they told me they were going to order an original part that supposedly will be in the shop within two weeks and is already more than two months and the worst thing they never call you to give you updates especially Rory witch is the manager I think, he is the one I talk to. Shame on him

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Name: P***** S*****
Date: 2024-03-11 06:27:49
Rating: 1
Comment: Your Richmond office is by far one the worst business I had dealt and experienced.Nobody knows what they are doing, never return calls and when you try time after time, if anybody answers your call they put you on hold without getting back? They have cost me rental car fees since they kept my car without ANY communication to what is going on.

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Name: K**** J******
Date: 2024-01-17 06:59:54
Rating: 1
Comment: Drove in our tesla for bodywork. There were no functional issues. In for rearender.They stalled us for months . Said they came upon some issues. Had to take it to tesla to check something out. Tesla said that didnt happen. G&C intermittently saying something came up...fixed it, then something else...on and on. Then told us it was totaled. What?Have all the emails, texts and vm.

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Name: m****** c******
Date: 2023-11-07 17:04:22
Rating: 5
Comment: Thanks much to Angelica for helping to erase the scratch on my car. What a relief!

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Name: J***** C***
Date: 2023-10-26 00:08:27
Rating: 1
Comment: Avoid this place at all costs! They neither provide updates nor fulfill their commitments. My vehicle has been in their possession for over three months, and they still wont provide me with any information on its status unless I call them. Its always me who has to initiate contact and inquire about the progress.

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Name: A***** V****
Date: 2023-10-10 23:33:35
Rating: 5
Comment: Sean and co. at G&C Auto Body in Berkeley went above and beyond for me after a parking lot fender-bender. These guys (and gals) do stellar work. Sean is a clear communicator and helped make the whole process as easy as it could be. Absolutely bringing my business back here in the unlucky event that I need more bodywork done!

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Name: G***** S**
Date: 2023-10-07 05:37:59
Rating: 5
Comment: The advisors are pretty good and efficient. My cars seem to have been repaired well.

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Name: A******* L***
Date: 2023-09-14 16:13:02
Rating: 5
Comment: I have used this shop twice, once for my Sequoia that unfortunately totaled, and once for my suburban. If I ever have another claim I will come back here. Everyone in the office was extremely helpful and nice, they made sure to explain the process in a way that i could understand, and were just overall pleasant to work with.

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Name: a* p*
Date: 2023-09-13 16:28:13
Rating: 1
Comment: Lets start saying the g and c auto body berkeley @ 1239 fifth st, berkeley, ca 94710 is the worst miserable nightmare i ever had dealing with a business--i went there because was recommended by geico as their express places that guarantee repairs ( believe express service ) -miserable front desk individuals very rude and one lady call herself geico adjuster so rude ( i have geico insurance )) all lies she is not an adjuster works for g and c not a geico adjuster -so i went on my appointment date she and other rude people took photos for my car damages to charge geico surprised no or few new parts --mainly useless labor fee-from junk yard parts --that already were broken - i noticed when i picked up my car plus very dirty -oil all over my trunk after presumably per them was fixed --no to forget the very rude g and c auto body claim by lie an adjuster canceled my appointment after photos she took and rescheduled almost one month later --- not tell me she cancel --just canceled made new appointment --like i was not there to start with for their business --i have to drivewith broken unsafe car for 4 weeks --for next appointment since she said--if you cancel your new appointment and take it somewhere else i charge you for parts--she told me all next day--next day i said i want to cancel out go other place the female adjuster said no--you have to pay for part ordered- a day before--they also said-- no emails for us, and found out yes they do have emails- i guess for legality wanted text-only -they collected upfront $1000.00 deductible even though geico said at the end--i called the rude women g and c can i cancel repairs there she said you can but you have to pay for part ordered so waited 4 more weeks--surprise they had my car in 5 days with all rack parts- dirty- oil all over my car and they did damages other area of my car -plus on the area they fixed also used broken junk yard parts --they said damages happen after you got your car all lie --the muffler was all broken after my accident they straighten it out not replaced it charge geico i guess 2 times --was unsafe to drive-after picked up the car 1st time-geico has to pay another $700.00 total they charged almost $9000.00or close to that figure--i know 3 other people who ran into same issues with their tesla--nightmare there--stay away --last they broke my car key because they charge the insurance for replacement of trunk lock that was broken instead used my poor key with junkyard broken lock to work with broken new lock they put --surprise they use my key and whatever dirty trick they did temporary fixed the lock --i got stock in middle of night 2 days later and called tow truck company to tow my cat to my house and got new key from the dealer paid $70.00 (one dealer one other locksmith place because they broke my key and starter was not working with the key that they broke the one i gave them --they tried to put used bad fake lock and broke my key try make my key work with junkyard lock or stolen lock from somewhere --my trunk lock still very bad never was order from dealer --but said they did another liemay be a junkyard bad lock they ordered and used my key so rough and broke my key with bad lock i am stock with bad lock they put all ols racked you name it --nightmare for over 6 weeks -- for simple fix plus they charged geico $9000.00 gave me half broken with full of new scratches in their garage --very disappointed sad angry./stay away from g and c berkeley --like many other car victim owners--there is like nightmare

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Name: P***** M*******
Date: 2023-08-23 18:47:18
Rating: 1
Comment: Horrible repair experience and customer service experience. the shop improperly documents inflating information on invoices to be able to get more money out of the insurance companies, and when the insurance companies dont pay the inflated itemized bill, they come after the customer and threatens them with collection agencies etc. real ruthless, be careful dealing with G&C auto body in berkeley in combination with triple AAA and teslas they dont have that process down pact yet and they are money hungry unapologetically. shaun comes off as a nice guy but when it comes to the nitty gritty he is very dismissive and unhelpful. all the front desk ppl are nice though. :) But how they conduct business, is not. not to mention my car is still not fixed all the way, they claimed to have checked the repairs, but as soon as i drive off and head home my car is still having signs that everything that needed to be repaired has not been, so it seems they may cut corners as well. i dont wish these problems on anyone, this process has completely turned me off from G&C and Triple AAA. think twice about having them run your repairs. i get nothing from leaving this feedback so take it as serious as i am writing this.

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Name: C***** W*
Date: 2023-08-18 05:40:00
Rating: 5
Comment: Had a wonderful experience bringing my car today for an estimate. The damage was minimal, and the team was able to buff out the scuff marks on the spot. They are honest and kind, and I would gladly bring my car back if it ever needed additional body work. Also, it is Tesla certified + State Farm preferred -- likely making any insurance needs very seamless.

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Name: H*** J** K****
Date: 2023-07-02 15:08:12
Rating: 1
Comment: Had my Tesla model 3 in here after I got rear ended. The body shop damaged the carbon fiber rear spoiler when they removed it, then installed the damaged spoiler back wrong (there’s not meant to be a quarter inch gap at the top of the spoiler - catching air is literally the opposite of what it’s meant to do.) they also damaged the emergency door release latch and tried to hide the damage by putting the loose piece back on.This has been going on since February and they still haven’t rectified the problem.Wouldn’t recommend them; make sure you carefully inspect your car when you get it back, and NOT just the parts they repaired.

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Name: J******* L*
Date: 2023-05-25 17:20:16
Rating: 5
Comment: The customer service is great! After my initial service, my car had a minor problem where the service was done so I brought it back. It turned out to be my fault, but the manager still honored my warrantee and fixed it for me for free

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Name: T******* P***
Date: 2023-04-22 18:09:48
Rating: 1
Comment: I would stay far away from this shop as possible! I brought my car in for a minor fender bender and when I picked it up I found out that the shop damaged my control arm and my left fender liner. They also did not put all my bolts back on my tire which is CRAZY. Upon picking up the vehicle I also observed a technician recklessly driving my vehicle. The shop also will not accept liability for what they did. UNTRUSTWORTHY STAY AWAY TRUST ME!

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Name: s****** t****
Date: 2023-03-29 20:20:56
Rating: 1
Comment: Rude employee.Long wait time .

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Name: T***** S*****
Date: 2022-12-08 18:38:09
Rating: 5
Comment: Sean the manager has friendly approach and helpful.

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Name: M******* K*********
Date: 2022-11-04 16:16:29
Rating: 5
Comment: Professional team, well equipped, with great service. Inspection and repair happened very quickly, thoroughly and efficiently. Thank you!

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Name: M****** H********
Date: 2022-11-03 16:24:52
Rating: 5
Comment: Uciel was very helpful in the chaotic process of scheduling my appointment. Both he and Sean were understanding when I decided to forego maintenance due to a high insurance deductible.

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Name: f***** l*****
Date: 2022-10-11 18:09:56
Rating: 1
Comment: Useless team who never called me back. An associate left and they said they did not know what my repairs were supposed to be although they have all the pictures and details needed. Disorganized company at best - I contacted Nationwide to have them derated.

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Name: M*** L***
Date: 2022-08-05 19:02:17
Rating: 4
Comment: My rap4 front bumper was damaged. Its been like a month. Most of the parts are arrived but some of parts are not yet as autobody said and they even dont know when it will be arrived . I like customers service deal with customers. And i am hopingso much that all parts will arrive on time and fix it.

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Name: B******
Date: 2022-06-29 15:44:39
Rating: 5
Comment: I recently had to have work done on my car and took it into there shop. I met with Sean who quickly assessed my car and gave me a estimate for the work along with an appointment. He was friendly, professional and the price was very reasonable. They did the work as planned in a timely manner with no inconvenience to me. I am very pleased with their services and highly recommend them.It’s nice to know there are honest professionals in this industry who do quality work for a reasonable price in a timely manner.Stop searching and take your car to them you won’t regret it!

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Name: M****** S*****
Date: 2022-06-17 02:49:25
Rating: 5
Comment: When my Prius starter battery died out front of G&C Auto Body (because I left the lights on), a friendly technician came right out and got the car started in less than 2 minutes. The staff refused payment and didnt make me feel like an idiot. I will be sure to patronize G&C the next time I get the chance!

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Name: M** D**********
Date: 2022-06-13 17:52:19
Rating: 2
Comment: Im surprised this place has this good of a rating considering my experience.I had my car in for insurance work to repair damage to the quarter panel and rear bumper. When I picked up my car the side skirt was missing, there were random pieces of tape stuck inside my car, and my gas door is now falling out any time I fill up (was on the side that was repaired). The side skirt was hastily reinstalled while I was there (they were going to let me leave without it if I hadnt noticed it myself) which is now also sagging. The rear bumper repair was also very impressive! No actual repair work, just a respray that is now chipping off in the damaged areas. The paint work is hazy in areas as well. The best part was being schmoozed to write a good review after I picked the car up for the insurance company. The customer service was fine if not a bit manipulative, hence the two stars.I will never recommend G&C to anyone and now I know why other body shops told me to avoid them.

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Name: M******* P******
Date: 2022-05-24 15:19:16
Rating: 5
Comment: G&C was great! Very seemless and kept us up to date throughout the process. Sean in particular wen5 above and beyond to make sure we were satisfied and did everything to get our car back in shape and keep our insurance in the loop. Highly recommend!

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Name: S***** S********
Date: 2022-05-18 14:42:41
Rating: 5
Comment: Someone hit my electric car. I was told that it could take many months before parts come in. I researched, and yes, it is an issue, reports of 4 months up to close to a year. So I was prepared to wait. I received regular updates on progress, which was comforting. I was so surprised to get a call 6 weeks later from R&C that the car was ready. The work looks superb! The staff was friendly, though busy. Definitely my go to place for auto repair.

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Name: D** B***
Date: 2022-05-14 22:31:28
Rating: 5
Comment: Excellent! Nicole is a dream to work with. Always kept me informed and courteous customer service.Thanks

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Name: T***** C**
Date: 2022-03-31 22:04:09
Rating: 5
Comment: Very professional, great communication and timely. I would use G and C again. Nicole was on top of it and made the process painless.

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Name: T**** T*****
Date: 2022-03-24 04:22:47
Rating: 5
Comment: Great communicators. Repair work is fine. Would highly recommend these folks.

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Name: J***** O*****
Date: 2022-03-09 09:15:06
Rating: 5
Comment: They did a excellent job. My car looks BRAND NEW!

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Name: A******** H********
Date: 2022-03-04 18:14:19
Rating: 5
Comment: The A/C button in our Mazda 3 broke thanks to my rowdy kids. The Mazda dealer quoted an arm and a leg to fix it. No thanks. Not wanting to get ripped off, we called Sean at G&C in Berkeley for a second opinion. Just weeks earlier Sean helped us fix our other car at G&C in Oakland and, once again, he took care of us! We got a same day appt and were in and out in 30 minutes and, bonus, saved a ton of money. Thumbs up!!!

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Name: J*** L*********
Date: 2022-02-04 17:48:50
Rating: 5
Comment: Sean from G&C was tremendously helpful and kind: He had me drive over at my convenience and gave a very quick assessment of what I needed; He even squeezed in the quick repair while I waited, without an appointment; And he directed me to someone who could make another fix for cheaper than he could. Its so hard to find auto repair folks who are trustworthy and easy to work with, but I found that with Sean at G&C

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Name: T**** H******** (*******
Date: 2022-02-01 17:42:02
Rating: 5
Comment: I was hit by a turkey in November 2021, was quick to book to be seen for a quote. Wasn’t able to drop off until January 2022 (not the shops fault) there was not a long wait once it was dropped off January 24th and it was ready for pick up January 31st. I was able to use enterprise by dropping off my car and getting into my rental. When I picked up the car I did the same that was very easy for me to go about my day. I highly recommend the shop, and thanks for Nicole S. For helping me with payment and my car. You all have been so helpful. We want to tell you that moonlight twilight is beautiful again thank you kindly!

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Name: B******* H**
Date: 2022-01-17 22:23:44
Rating: 5
Comment: Work quality was excellent. Customer service, and communication was the best. Nicole called me everyday to give a short update on what is going on and what to expect next day.

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Name: I*** O*****
Date: 2021-11-12 19:28:46
Rating: 1
Comment: I had a bad experience with them. They need to improve their comunication with the insurance company and customers.

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Name: G*** A****
Date: 2021-09-15 04:41:14
Rating: 5
Comment: On time, high quality and helpful.

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Name: A***** J****
Date: 2021-09-03 20:48:45
Rating: 2
Comment: I would’ve given them 1 star had it not been for the very kind female receptionist. I had an appointment to get my car repaired here, and once I showed up there was no one outside who offered to help me. Waited outside for 15 minutes until I saw people walk into the office. I followed them and filled out all paperwork, and the repair man told me the parts and repair shouldn’t take more than a month.It’s now almost the end of the month, and my adjuster called me to let me know G&C cancelled my repair, without telling me. Even though I had called them two weeks ago to follow up. Unbelievable. From what I’ve experienced, I wouldn’t recommend this repair shop to anyone.

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Name: V*** P***
Date: 2021-08-31 00:44:44
Rating: 5
Comment: Awesome shop with great customer service. My car needed body work after something hit me on the freeway. They fixed it in less than a week and it came back good as new. They kept me in the loop with updates throughout the whole process. Even when theyre busy, theyre still super friendly and very helpful.

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Name: K********* L****
Date: 2021-08-23 17:13:21
Rating: 5
Comment: If you own a Telsa all parts need to be ordered and received from so be prepared to wait much longer then normal auto body repairs. G&C staff were great kept me informed and completed the Car as soon as they received the parts. The parts took a very long time to come from Telsa. Telsa needs to get their act together especially for glass repair

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Name: J*** H*****
Date: 2021-08-13 01:05:41
Rating: 5
Comment: Great service with excellent communication. Job well done

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Name: A**** A********
Date: 2021-08-04 02:00:00
Rating: 5
Comment: Great experience!

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Name: C******* S****
Date: 2021-07-28 19:19:48
Rating: 5
Comment: Professional staff, good communication, top notch effort, careful with customer property, fast service, through work, friendly knowledgeable service.

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Name: M**** S*******
Date: 2021-07-16 22:55:38
Rating: 5
Comment: The process was quite easy and on time. The personal was friendly and accommodated my concerns very well.

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Name: m****** g*******
Date: 2021-07-10 00:50:15
Rating: 5
Comment: They work quick, took my are in on Tuesday and got it back on Friday. Car looks good as new, will definitely go back.

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Name: J**** B******
Date: 2021-07-03 17:50:48
Rating: 5
Comment: G&C was recommended by our insurance company. Very responsive and got us in right away.

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Name: N***** T**
Date: 2021-06-18 16:00:50
Rating: 5
Comment: Fantastic job. On time, courteous and very professional. Highly recommend. Will use again in the future.

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Name: D**** F******
Date: 2021-06-15 16:12:20
Rating: 1
Comment: I brought my 2021 car there for repair of minor scrapes on the side panel side mirror and door and was told it would take 4 days to complete the job. It ended up taking 10 days--which they blamed on their parts supplier, sensor calibrator and everything other than the dog ate their homework. They were not responsive to phone calls; often leaving me on hold for long periods and seldom reached out to let me know what was going on. All in all a very irritating and unpleasant experience.

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Name: M* M
Date: 2021-06-12 04:11:19
Rating: 1
Comment: Do not take your car here. They do not care about you or your car. I took my car here to get a catalytic converter replaced. They put the wrong one (how? I don’t know) on and my car did not pass the smog. Instead of handling it with professionalism and remorse I got a handful of attitude and a sense of we’re doing you a favor contacting the muffler shop. Instead of a real solution, they suggested that I take my car to get the converter certified - basically me cleaning up their mess. In all of this, there was no we’re sorry this happened. The best they could say was “it looks like there might have been a mistake.” No. There WAS a mistake. David at the shop, confined to blame the muffler shop which I understand that was where the error happened but I brought my car to G&C so regardless of where the error takes place it should be G&C’s responsibility to make it right with the customer. He also said, “We did everything to make sure your car was running again.” Sure, that’s appreciated but with the wrong parts? Now his efforts are counterproductive as I need to clean up his mess to make sure my car is okay to drive. David also at one point threatened to just write off our car as totaled “to make things easier”. What type of service is that? We, as the customer had NO part in this error and because we were slightly upset with what happened that was his unprofessional response. This is a huge inconvenience and there seemed to be no recognition around that. At this point, we were fed up and may have been assertive and upset on the phone with him. Instead of handling it with professionalism and empathy he hung up the phone on us.

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Name: I**** P******
Date: 2021-06-09 02:00:22
Rating: 5
Comment: Excellent service and professional staff! Repair was done very quickly and flawlessly. Will definitely recommend to friends. Thank you!

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Name: t****** a******
Date: 2021-05-06 15:51:23
Rating: 5
Comment: Everything was great! Super amazing job and quick

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Name: C***** R********
Date: 2021-04-13 00:51:21
Rating: 5
Comment: Excellent service, my car was delivered on time. Christian Talavera informed me of every step to take, he always kept me up to date with everything. I would return to them if you need them again and very excellent help in Spanish from Christian. If you need help in Spanish, talk to him. service in everything 10/10

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Name: J*** G******
Date: 2021-03-19 03:30:27
Rating: 1
Comment: They requested to do the job at another location, and they assured me it would be towed there and back. Now Im finding out my car was driven either to or from between Berkeley/Fremont after I was told that exact thing wouldnt happen. Dont fall for it like I did, I guess.

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Name: G***** D*****
Date: 2021-03-12 23:22:46
Rating: 4
Comment: Top shelf experienceChristian was very professional and my car was fully restored - Sandra the receptionist was great as well - thanks to G&C Autobody-

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Name: S***** P****
Date: 2021-02-27 05:07:48
Rating: 5
Comment: Im very satisfied with all the work they did on my van, the staff is very nice and friendly, they put excellent quality in the work they do. Ill definitely refer my friends and family to them, THEY ROCK!!!!!

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Name: R***** W**** R****** O**
Date: 2021-02-26 01:28:36
Rating: 5
Comment: Front end parts replaced and painted. Service was excellent. Jacob was top notch.

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Name: T***** J******
Date: 2021-02-18 20:28:08
Rating: 5
Comment: Excellent and Friendly service.The work on the car was superb work.They made the process so easy .The communication was on point .They called a rental car for me and when I picked up my car all had to do was drop off the rental to G&C. Thank you. Outstanding Auto Body Shop!!

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Name: J** B*****
Date: 2021-02-16 23:57:22
Rating: 5
Comment: Great people

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Name: S**** C
Date: 2021-02-13 07:33:27
Rating: 5
Comment: I had a major front-end car collision and GC shop was recommended by my insurance company. The people were friendly there especially Jacob. He had kept good communication by answering all of my questions also providing updates at least once or twice a week via call or text to ensure my car was under good hands. It has been three days now since I got my back. Everything seem to ok so far. I thank everyone in GC shop for taking good care of my car. I would definitely recommend my friends or family. 🙂🙂

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Name: R**** J*****
Date: 2021-02-12 21:46:52
Rating: 5
Comment: Good service

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Name: B*** S*
Date: 2021-02-11 23:50:19
Rating: 5
Comment: Quick turnaround and quality service.

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Name: S****** K******
Date: 2021-02-03 19:39:28
Rating: 2
Comment: TESLA OWNERS DO NOT GO HERE!! I dropped off my Model 3 for body work since the insurance company recommended it and they set up everything here. I had my rear door replaced and rear panel worked on, but due to that the drivers seatbelt hinge was misaligned (annoying that I have to go back, but not a huge deal). The reason I am rating it low is because they left marks on my seats and left a few tools in my car. I came in the next day for them to work on these issues and waited another 45min. I feel like they should’ve done a thorough job the first time (especially since I had a rental) instead of rushing and causing more issues and taking more of my time up. They should also ALWAYS charge the car.Jacob, was very communicative during the original repair. The rear door and quarter panel also seem fine, but I’m still giving this a low rating due to the issues to my seatbelt, interior, not charging the vehicle, and taking more of my time when the job should’ve been completed correctly the first time.——

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Name: D**** J
Date: 2021-01-29 23:43:27
Rating: 5
Comment: G & C are the best! Id definitely recommend them...I got ill & landed up in the hospital, once Im out which should be tomorrow, Ill pick up my car. I want to publicly THANK the staff what they do! 👍🏽👍🏽👍🏽👍🏽👍🏽

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Name: B****** M*****
Date: 2021-01-14 16:07:11
Rating: 5
Comment: My car (my baby!) endured some heavy hitting after a car on the highway lost 5 metal pieces. I was heartbroken and ready to go to another shop that was closer to home but G&C took me immediately. They are such life savers. Please please please trust when I say BOOK WITH THEM! they had a new bumper on my car in a day and a half... dropped it off on Tuesday morning it was ready by Wednesday afternoon. I was able to pick it up on Thursday and leave my rental with them. So extremely thankful for the team here! My car was down bad but they brought me back!

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Name: S***** G*****
Date: 2021-01-07 20:26:04
Rating: 5
Comment: Great service! Excellent work on my car, regular communication and updates and timely repair.

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Name: J*** �******* G******
Date: 2020-12-08 23:55:31
Rating: 3
Comment: Repair was fine but they kept extending the date when my car would be ready then gave it back with a shorted out tail light (was working when it went in).

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Name: R*** P
Date: 2020-12-08 23:19:28
Rating: 5
Comment: Such a great auto body shop! Very professional, kind, and informative. All members are amazing!!

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Name: B******* R********
Date: 2020-11-16 23:08:02
Rating: 3
Comment: After they inspected my car and prepared and submitted an estimate for my insurance, I brought the car down and left it for a week. I heard nothing from G&C until my insurance called me to say they wouldnt work on the car because they didnt know what kind of paint was on it. I called to ask if they didnt just strip the car down to the metal for a repaint and they said they didnt. This was news to me. Evidently theres some sort of sealer they apply over the old paint once theyve roughed it up a bit. So... I went down to get my car, told them Id be there in about a half hour. Got there and stood around outside for about a half hour while they shuffled cars to get mine out. Seems like they could have stayed that process when i called. The whole thing was a huge, needless waste of my time from start to finish. I appreciate a commitment to quality work that they feel comfortable warrantying, but their estimate process clearly needs a revamp. I wasnt impressed by how they handled the whole situation and I certainly wouldnt choose to work with them again.

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Name: B*** M***
Date: 2020-11-07 01:37:23
Rating: 5
Comment: Absolutely amazing. 11/10

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Name: K***** C*******
Date: 2020-10-24 00:15:06
Rating: 5
Comment: Went to G & C after an accident. They were fast, thorough, and kept me up to date. They also have a working relationship with the local car rental places, so getting my rental and returning it was only a phone call away. Easy as pie, and will definitely use them again if I need any kind of body work or repairs.

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Name: m*** l*
Date: 2020-10-02 00:25:53
Rating: 5
Comment: Everyone was extremely friendly and professional, had my car ready within a day. I spent a maximum of 30 minutes total at the shop throughout the process, they made my life so easy!! Will definitely recommend G & C on Fifth to friends in the area.

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Name: D***** M********
Date: 2020-09-23 03:59:53
Rating: 5
Comment: Very good communication and they keep you informed every step of the way,All around good service.

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Name: M****** N***** B*******
Date: 2020-09-18 18:35:55
Rating: 5
Comment: Jacob was great! He was so helpful & and on top of all aspects of communication.

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Name: D**** B******
Date: 2020-08-28 23:43:27
Rating: 5
Comment: These guys are great. Especially Anthony. My car was towed there and within half hour he called and let me know he got it. He explained the whole process and answered all questions. My car took a total of 3 days at the shop and every day Anthony Called me with an update and expectation of timing and was really professional in all aspects. I got my car back super clean and very fast. Very knowledgeable group of people at G & C.

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Name: J*** L
Date: 2020-08-27 03:13:46
Rating: 5
Comment: Jacob at G & C provided prompt and great service all around. He got me a quote in no time gave me regular service updates while the work was being done and had the car back too me in no time.

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Name: R***** v** l*********
Date: 2020-08-19 01:56:49
Rating: 5
Comment: The folks at G and C are great. I needed front end work on my truck after an accident and spoke to around eight shops before choosing them. I wanted a heavy duty bumper installed but most of the shops would only rebuild to the stock specs. Anthony looked at the installation instructions and agreed to do it at minimal extra charge. He kept me updated on the progress, coordinated with the car rental company for pick up and drop off and got everything done in one week as promised. I highly recommend this shop to anyone in need.

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Name: Y******* J******
Date: 2020-08-14 19:18:38
Rating: 5
Comment: Kept me in the loop the whole time. They would call and text. Never disappointed me with customer service. We are so used to mediocre service these days I wasn’t expecting a lot. But each and everyone was polite and helpful.The service was great. The car was ready in one day. And it looked perfect!!I would definitely take my car there again.

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Name: d**** D****
Date: 2020-08-01 03:19:09
Rating: 5
Comment: My car looks as if my car was never dented. I wanna appreciate Jake for being the most patient, respectful person. I was definitely satisfied by the repairs that they did on my car. Great customer service! Will definitely recommend.

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Name: J****** I*****
Date: 2020-07-30 15:14:19
Rating: 5
Comment: I brought in my car through the Allstate Good Hands preferred shop program. It was a relatively small job but G&C treated it professionally as if it was just as important as their much larger jobs. Jacob assisted me and he was great. Super nice, excellent follow up and attention to detail, and really went the extra mile when I asked him to look at an unrelated issue. Overall, great experience and the repairs were done very quickly and they look perfect. I would definitely recommend G&C to someone looking for a quality shop.

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Name: C******** A******
Date: 2020-07-24 01:54:22
Rating: 5
Comment: I brought me 2017 VW Jetta for hood and grill repairs. Not only did they do a excellent job, they finished the job in a couple of days. As soon as they got the parts ordered. Next day it was done . My Jetta looks like it was never in an accident at all. They even clean and detailed the car......I would recommended it for my family friends and anyone in need of good auto repair.

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Name: A****** C*******
Date: 2020-07-22 21:17:03
Rating: 5
Comment: Excellent work and within the promised time, totally recommended

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Name: J** C**********
Date: 2020-07-20 22:27:21
Rating: 5
Comment: Very professional and wored with my work schedule. Replaced my whole mirror housing super fast! Anthony killed it! Thanks guys!

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Name: L**** W**********
Date: 2020-07-15 18:31:30
Rating: 4
Comment: Responsive, quick, helpful

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Name: D****** L
Date: 2020-07-02 23:24:09
Rating: 5
Comment: G&C Auto Body Berkeley is a great repair facility with an amassing team, who did a great job of restoring my car after it has been vandalized!I had a privilege to work with Service Writer, Jacob Francis, whos professionalism is a top natch. He is very knowledgeable,set accurate expectations about the length of the process in the beginning, always kept me informed and did everything he can in coordinating parts ordering and repairs to get my vehicle fixed and back to me in reasonable time.

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Name: j*** p******
Date: 2020-07-02 17:52:41
Rating: 5
Comment: Excellent service! Car was so clean and shiny and they even vacuumed! Great place to have body repairs done!

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Name: G****** O*****
Date: 2020-07-02 15:58:28
Rating: 5
Comment: Best customer service, They did a great job repairing my car.

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Name: D******* M****
Date: 2020-06-25 00:41:31
Rating: 5
Comment: Got my car hit and took it here for repairs. Wonderful place! If I could give 10 stars as being the best I would. They gave me updates every step of the way, had a rental set up for me and the staff is amazing. Anthony was my contact person...wonderful guy!

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Name: P**** A****
Date: 2020-06-21 19:11:57
Rating: 5
Comment: Really did a great job fixing my car. Kept me updated, highly recommended this shop.

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Name: T***** P******
Date: 2020-05-16 01:59:31
Rating: 5
Comment: My experience here was beyond what I could have imagined from start to finish. Definitely recommended!Thanks again G & C Auto Body

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Name: M**** T*****
Date: 2020-05-16 00:44:44
Rating: 5
Comment: Great Customer Service. My estimator was Anthony and he was very friendly and always updating me of my vehicles repair. Couldnt have taken my car to a better shop. Highly recommended.

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Name: c**** s*****
Date: 2020-05-15 23:00:36
Rating: 5
Comment: My car was vandalized during the Covid 19 pandemic. The stay in place order and social distancing made getting it repaired very challenging. The folks at G & C Auto Body repaired my car quickly and safely, staying in touch the entire time with any changes that occurred. I was back on the road in no time. Thanks for everything G & C.

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Name: m**** f*****
Date: 2020-05-06 06:25:48
Rating: 5
Comment: It was a great experience, I was notified when my car will be ready nice paint job was done on my car thank you 🙏

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Name: D**** R***
Date: 2020-05-01 19:00:42
Rating: 5
Comment: One one the best service ever.... Anthony was wonderful, and very professional.Thank you everyone for excellent job.

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Name: M****** H*** D*****
Date: 2020-04-11 06:29:26
Rating: 5
Comment: Would definitely recommend them to my friends and family. They took great care of my dad’s car even through the Covid-19 shelter in place. The car required a lot of work but it looks and drives like new. Jacob kept informed at every step in the process. They were even willing to bring my car to my house. Big thumbs up. -Les

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Name: P***** E********
Date: 2020-03-26 01:20:33
Rating: 5
Comment: Did a great job on wifes 2013 Benz. Customer service was over the top. Jacob even had the car picked up and then delivered since we are sheltering at home.

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Name: A***** M****
Date: 2020-03-13 01:39:38
Rating: 5
Comment: Prompt, friendly, and my car looks wonderful inside and out!

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Name: K*** M
Date: 2020-02-14 17:11:33
Rating: 5
Comment: Great work & nice people. Our insurance co recommended them, and we do too.

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Name: c****** d****
Date: 2020-02-07 20:36:23
Rating: 5
Comment: Outstanding customer service, all staff went the extra mile; car returned to “like new” condition in timely fashion. Highly recommend.

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Name: D***** W***
Date: 2020-01-31 22:15:00
Rating: 5
Comment: The people and G & C Auto Body are great! They are kind and reassuring. They kept me up to date with a complicated repair, and they were more than fair about the price. I strongly recommend them.

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Name: I*** R***
Date: 2020-01-15 12:55:01
Rating: 5
Comment: The guys working here go above and beyond to make sure you receive excellent service. They are very professional, they did an excellent job working on my vehicle, they kept me informed along the whole process and answered all my questions. A friend recommended them to me, and I am passing this on. Top-notch service. I am glad I took my vehicle to this shop.

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Name: E***** D* L** S*****
Date: 2020-01-04 16:05:12
Rating: 5
Comment: Excellent job 🤩thank you

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Name: L*** A*****
Date: 2019-11-07 20:53:10
Rating: 5
Comment: The staff at G&C Autobody are top notch. They kept me up to date and regularly informed about a fairly complicated and involved repair. Super professional and excellent attention to detail. I was so happy to get my car back as good as new.