Glass Doctor of Bay City, MI in Bay City
Categories
Location on the map
Bay City, Bay County, Michigan, US
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 989-894-0641
Site: https://glassdoctor.com/bay-city...
Site: https://glassdoctor.com/bay-city...
Opening hours
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12:30PM
- Sunday:Closed
Comments (26)
Total reviews rating 4.6
26 Reviews for Glass Doctor of Bay City, MI 2023:
Review №1
2022-04-29The gentleman came did measurements and we got an estimate right away. They said it would be in in 2 weeks and it was. The guys came in did the work very well. Cleaned up like they were never there. Our glass shower door is beautiful. We love it. Very professional business.
Review №2
2021-12-23Great price, super friendly service. Installed my new driver window and had me out the door in an hour. Highly recommended!
Review №3
2022-03-15Really nice people and fast service. I wouldnt look for anyone else for glass service. Thank you !!
Review №4
2021-01-17First impressions; I arrived to my 11o’clock appointment at exactly 1058. I go in and give them my keys. After 30 minutes the glass technician brings a different vehicle out of the garage, he worked on a different vehicle at my appointment time and he hadn’t even started on mine yet. I was the only customer in the building and the parking lot was totally empty, so it definitely wasn’t busy. The staff here are nice, but they definitely don’t go out of their way to make you feel welcomed, which is fine, that is their prerogative . I must say though, a person like me really appreciates a business honoring appointment times and providing a welcoming atmosphere. Even though I payed a little less than I would have at safelite repair, I think I’d rather take my business elsewhere. It is 1148 and I am still waiting, I have no clue if that normal but I do know that it took them a while to even start working on my vehicle. They finished just as I am writing this, it’s 1158. The crack looks the exact same. Not a shred of difference. Again, I have no clue if that is normal. So I called to find out and a gentleman answered and said “glass doctor, hold,” and had me on hold for exactly 10 minutes before I hung up and called back. A young lady immediately answered the phone as well as my questions. The staff needs proper training in customer service, or at the very least they should keep the rude glass technician from answering the phone and turning people off to the business. Had I not hung up I would still be on hold waiting. I would’ve given one start but the young lady was friendly and efficient.UPDATE after only a few months the crack started to web, I can’t help but to feel like the glass technician sabotaged my vehicle in an effort to force me to come back and spend more money. I say this because he spent literally only five minutes working on my vehicle that that is not an exaggeration. Could be my skin color, but for whatever reason, my experience was not good at all and even cost me money. I will not return and I suggest you conduct your business elsewhere if you’re a person of color, it was clear they did not enjoy my being there and they did not take care of my vehicle.
Review №5
2022-02-15Same day service. Wonderful staff. Friendly and efficient!
Review №6
2022-01-16Replaced the glass in several of the windows in our house. Excellent service and very friendly.
Review №7
2019-11-19The staff was super friendly! The work was done very quickly, and professionally. I went in with a blown out back window in a pick up truck. They were done in about a half hour. They even vacuumed all the glass out of my back seat! I will be returning to have my other vehicles serviced here.
Review №8
2020-09-09After filing a claim with insurance company I got a call within 5 minutes to set up my appointment. Fast, friendly and reliable they came to me at my desired time and day it took less than an hour. Thank you!
Review №9
2020-03-20Very pleased with the glass doctor. Amy runs the office very efficiently. Calls were answered promptly. The technicians were great. You can barely see the stone chip in our windshield. Would reccomend them to everyone.
Review №10
2020-03-16Awesome service! They were quick to schedule an appointment for me and I was able to get my repairs done in a timely fashion. Highly recommend!