Golden State Storage - Oak Avenue

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Name: S**** C********** E*** M*****
Date: 2024-04-06 02:47:44
Rating: 5
Comment: Best place and staff ever!! :-)

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Name: S***** H*****
Date: 2024-02-23 15:34:15
Rating: 5
Comment: I rented two units to store items for my construction company. Golden State Storage was extremely helpful and guided me through the process via phone and online without having to show in person. a shout out for Linda Barnes at The Oak Ave. Santa Clarita location for making this move a success! !

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Name: A*** S******
Date: 2024-02-16 15:54:02
Rating: 5
Comment: Very good. Everything went smoothly in getting a new unit.

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Name: D**** M*****
Date: 2024-01-11 03:03:42
Rating: 5
Comment: Very nice storage facility!

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Name: G**** S***
Date: 2023-11-29 02:25:43
Rating: 1
Comment: Their storage rates are more expensive then anywhere else and their management is terrible

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Name: A****** Z****
Date: 2023-11-22 18:45:55
Rating: 5
Comment: Had my stuff here for 4 years and they treated me right. I would recommend them to anybody.

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Name: L****
Date: 2023-11-11 18:24:38
Rating: 2
Comment: I requested a unit by a door, a week late the entry door stopped opening with the code, I reported it to mgr was told it would be fixes….not done ….meaning I have to walk quit a distance with my load on a small flat bed provided by mgmt. not happy, I’m 72yrs for walking sake that’s why I requested a door closest to my rental unit

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Name: F******** R********
Date: 2023-07-14 20:40:43
Rating: 5
Comment: Very helpful, had no problem showing us the storage unit.

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Name: W****** S*******
Date: 2023-05-30 02:16:48
Rating: 4
Comment: Was very clean. Staff was always willing to answer questions. I would recommend to friends and family.

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Name: M**** B****
Date: 2023-05-21 03:24:29
Rating: 5
Comment: They were always so kind and helpful. I will definitely return if I have need for storage in the future. I had my unit for almost 9 years!

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Name: T**** B***********
Date: 2023-04-17 01:55:26
Rating: 5
Comment: Great service, very helpful.

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Name: D**
Date: 2023-04-05 21:02:17
Rating: 5
Comment: This is a great storage facility. Very clean and secure. Aaron the proprietor is very nice. Rates are reasonable. I highly recommend Golden State Storage.

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Name: m*** e*******
Date: 2023-01-21 23:11:07
Rating: 1
Comment: Bad customer service the guy who work there is so aggressive thinking everything is under his control. I really don’t recommend this place to pick up your truck.

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Name: A*** W*****
Date: 2022-12-14 02:00:59
Rating: 5
Comment: Very Helpful !!

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Name: j****
Date: 2022-10-24 22:17:17
Rating: 5
Comment: I had to store my stuff here for a just over a month while we were in escrow. The place was very clean and Aaron was super helpful in determining the storage size I needed. Aaron also prorated me instead of charging me for a full month when I needed the storage for just a little over the month. I would highly recommend this place. The staff was awesome and very helpful.

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Name: E****** D***
Date: 2022-10-22 10:20:49
Rating: 5
Comment: Aaron who runs this storage was very wonderful. He took care of my needs with great enthusiasm. Very quite and clean facility. Great security and had a pleasant experience . Would recommend highly.

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Name: J**
Date: 2022-08-20 03:45:51
Rating: 5
Comment: I had a unit for 3 yrs with Golden Storage and was very happy. These units are kept very clean and Aaron is such a sweet person to deal with. I would highly recommend this place to anyone.

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Name: A****** T** S** G**
Date: 2022-08-07 21:56:03
Rating: 5
Comment: Very good customer service! If I could give more than 5 stars I would. If and when I need storage or Penske Truck rentals in the future, this is where I will go. Thank you all for all your help!

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Name: T*** B********
Date: 2022-07-09 03:14:10
Rating: 5
Comment: Great staff, very friendly and professional. Cameras everywhere!

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Name: C******* H********
Date: 2022-07-06 17:50:44
Rating: 5
Comment: Very friendly people and always helpful. Always clean.

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Name: S**** J A******
Date: 2022-05-30 01:00:17
Rating: 5
Comment: I loved the courtesy the service and professional help

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Name: C**** W*****
Date: 2022-05-06 21:09:00
Rating: 5
Comment: Aaron is the MAN! He had by far the best customer service out of the handful of storage businesses I inquired. Very helpful and friendly. 10/10 would recommend!

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Name: R******* N*******
Date: 2022-04-19 03:32:54
Rating: 5
Comment: Customer service was amazing. The office staff never hesitated to help us with lights or answer any questions. If I needed to store anything again I would return!!

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Name: F*** B*****
Date: 2022-04-05 00:42:45
Rating: 5
Comment: By far the best storage company I have ever used. I highly recommend them !

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Name: R** M**
Date: 2022-02-26 00:34:35
Rating: 5
Comment: Aaron is fantastic. Very respectful, responsive and customer oriented. Highly recommend

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Name: B*** H******
Date: 2022-02-12 01:21:27
Rating: 5
Comment: Linda was very helpful and efficient.She took very good care of us.Aaron was very helpful on the phone.

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Name: J**** R
Date: 2022-01-31 03:42:35
Rating: 5
Comment: Great Customer service they got me what I needed right away and very friendly and happy Thank you.

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Name: j*** f*****
Date: 2022-01-22 07:18:47
Rating: 5
Comment: They made it very easy to check in and were very accommodating because of my timing issues. Also the price is reasonable. Thanks guys

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Name: M***** O*****
Date: 2021-10-16 16:40:33
Rating: 5
Comment: Super clean and social distance interaction in there office.super easy to get in and out clean facilities best bang for your buck highly recommendedStaff has been very helpful and attentive of my storage for this past year and made every thing super easy from start and end.Thank you

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Name: S****** B***
Date: 2021-10-07 20:52:21
Rating: 5
Comment: I picked up my 16 foot truck this morning. Aaron Dietz was extremely helpful. He made sure I put my cards away. He walked me through the whole truck. So nice and helpful. He made sure all my questions were answered. He knows his business for sure. The truck was CLEAN !! I drove off withconfidence.Thank you for hiring a great employee.

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Name: S**** M********
Date: 2021-08-21 15:10:59
Rating: 5
Comment: Golden state storage has been fabulous. My 5x10 unit was clean and free of bugs or critters, when I arrived. The accessibility to my unit is roomy and easy.The security is wonderful, I have never worried about my belongings being compromised. They are friendly, thorough and helpful. The bonus with them is they have great specials. I would recommend Golden State Storage to any one.

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Name: S***** L********
Date: 2021-08-15 01:12:26
Rating: 5
Comment: Aaron was extremely helpful and kind. Access is easy and I feel secure with my belongings there. Would highly recommend this location!

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Name: J****** I****
Date: 2021-06-27 23:29:12
Rating: 5
Comment: Lucky to have found Golden State Storage! They had the unit size we needed and the same day availability. The staff was very friendly and helpful. We’ll use their services again in the future!

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Name: S**** S*****
Date: 2021-06-13 04:52:05
Rating: 5
Comment: I love this place not only do they keep it well-maintained always clean. Aaron is always very helpful. I appreciate the customer service. Great job!

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Name: M**** D*****
Date: 2021-06-12 17:07:19
Rating: 5
Comment: Very clean good customer service

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Name: S*** K****
Date: 2021-06-05 21:06:09
Rating: 5
Comment: Aaron was a pleasure to deal with and very helpful. 5 stars!! Many thanks!!

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Name: E***** F*******
Date: 2021-06-02 00:36:13
Rating: 5
Comment: I had to reserved a storage unit at golden state storage and the service Aaron gave me was very professional and very kindAnd my stuff didn’t fit in the unite 10x20 so I asked Aaron if he had another unite and he ran to check and then he came saying that he had another one same sizeVery helpful guy I would ask for a raise for him

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Name: P*** C****
Date: 2021-05-22 20:36:01
Rating: 5
Comment: Awesome customer service by Aaron. I appreciate the help working out my problem getting settled in here at Santa Clarita. Felt very welcomed. Love his sense of humor. I take my hat off to him. Looking forward to continued excellent customer service from him.

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Name: O****** M*****
Date: 2021-05-19 20:43:10
Rating: 5
Comment: The front office personal are really helpfull and respectful. They answered all my questions and very thorough.

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Name: T***** H******
Date: 2021-05-16 04:47:12
Rating: 5
Comment: Great experience! Got a great deal on storage from Aaron. He and Colleen were very nice and very accommodating. Walked me through the whole process. I’m very satisfied and would recommend them to anyone.

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Name: e**** a*********
Date: 2021-04-29 19:09:02
Rating: 5
Comment: I really appreciate all the help they did for me in getting me the best storge unit for my needs, really makes paper work easy to understand, no hidden costs, its all good. Thank you so much 👊

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Name: M* M*********
Date: 2021-02-26 22:20:39
Rating: 5
Comment: Very helpful and happy people!! Place is clean always!

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Name: A**** M***** E*******
Date: 2021-02-18 18:21:13
Rating: 5
Comment: Staff is very friendly, helpful & accomodating

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Name: M***** R****
Date: 2021-02-03 02:27:11
Rating: 5
Comment: It is very clean and has a lot of security

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Name: J******* G********
Date: 2020-12-18 18:07:16
Rating: 5
Comment: Very friendly staff and great prices! I felt very welcomed renting a unit. Followed all of covid protocol. I highly recommend them.

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Name: S***** A******
Date: 2020-11-28 21:14:42
Rating: 5
Comment: 661 Personal Assistant gained a new business friend.Managers Aaron & Collene are outstanding location managers.If your looking to store some of your things Golden State is the place.“Clean, neat, great pricing and best of all managers are very attentive, efficient and above all True gems.

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Name: A***** M******
Date: 2020-11-24 02:13:20
Rating: 5
Comment: Friendliest place around, always pleasant..I will always recommend to anyone.

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Name: L****** G*******
Date: 2020-10-21 23:41:41
Rating: 5
Comment: Great experience, everyone was friendly and attentive. Property was clean and orderly. Definitely recommend!

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Name: L**** L***
Date: 2020-10-06 22:54:31
Rating: 5
Comment: It was easy and safe to get a reservation and secure my unit. All done online and over the phone. Very professional and attentive.

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Name: A** B*****
Date: 2020-08-20 05:10:20
Rating: 5
Comment: Clean storage units and good prices. Staff is very friendly and helpful!

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Name: P**** E*****
Date: 2020-07-06 18:01:16
Rating: 5
Comment: I would definitely recommend this storage facility. Management is great. Never had any problems. A little expensive but I think its in line for this area.

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Name: B***************** �********************
Date: 2020-06-25 01:27:05
Rating: 5
Comment: Great easily accessible

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Name: S******* S*****
Date: 2020-04-05 22:40:29
Rating: 5
Comment: I love this place not only do they keep it clean. Every time I needed help cause Ive lost my key.( more then twice) they help me without making me feel like an idiot. Coco is a sweatheart saw me working my butt off and she brought me a cold water. They really care about their customers.

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Name: E***** G******
Date: 2020-02-27 04:44:55
Rating: 5
Comment: Secure, easy access. Facility is always kept clean. Reasonable rates. Helpful and friendly staff.No issues with staying as long as needed to accomplish the task at hand within the storage unit.

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Name: A*** C****
Date: 2020-02-08 02:18:32
Rating: 5
Comment: Golden State Storage- was great for us. The place is very well maintained and the Managers were great! Suggest this place for all storage needs at a reasonable rate.

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Name: W**** G - D**** 7*
Date: 2020-02-07 05:53:59
Rating: 5
Comment: Best experience. Very nice and helpful. I didn’t have to use their lifelines which is a great offer to help you if you run into a payment snag. I will recommend.

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Name: S***** S******
Date: 2020-02-03 02:48:43
Rating: 5
Comment: There is a Penske nearby

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Name: C****** A
Date: 2019-11-18 22:48:58
Rating: 5
Comment: Very friendly and helpful people who make the storage/moving experience less of a hassle than it might otherwise be. Great customer service that goes above and beyond and reasonable rates compared to other storage places. And now after 15 months here, I just moved my belongings out and these people have been outstanding all along. Since I no longer live in CA it gave me enormous peace of mind knowing my possessions were in such capable and caring hands. I cannot recommend them highly enough and would not hesitate to use them again if I ever have need of a storage facility in CA. I REALLY appreciate all that they did for me that was above and beyond It was unexpected and blew me away, actually. I have never had this level of customer service at any storage place and I have had a number of them. Thank you SO much!

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Name: D***** H****
Date: 2019-10-30 16:23:22
Rating: 5
Comment: Good location. Clean. video security. and great introductory pricing !Two months at 50% off. Perfect for moving from one home to another.

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Name: J*******
Date: 2019-08-24 17:46:58
Rating: 1
Comment: DO NOT RECOMMEND! We had furniture and sealed boxes stored in this facility. They power washed the facilities, water soaked into the unit and water and dirt was covering our boxes and furniture. The notice was not sufficient. When we went to speak with the owner, he came at us aggressively, was incredibly rude and angry, spoke to us inappropriately. Do not store you items here. Our boxes were destroyed and ownership was aggressive and hostile. DO NOT RECOMMEND!

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Name: I*** (*** M******
Date: 2019-08-03 07:46:15
Rating: 5
Comment: Cool

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Name: S***** A*****
Date: 2019-07-22 00:00:57
Rating: 5
Comment: Good service!!

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Name: M****** A******
Date: 2019-04-19 00:01:52
Rating: 1
Comment: 12 hours of access a day, with a 20 minute limit? if you go over that your loitering.I believe that is called breach of agreement actually. your rental agreement says you have access from 7 am till 7 pm, but they say 20 minutes of that. when you put your code in for access the computer even restates the access hours.As a disabled American I feel they are very discriminatory.2 messages, 12 hours of access a day followed by 20 minutes. restaraunts do this type stuff to make room for other patrons, and they usually give you 30 minutes, which is long enough to eat, but this is all unecesary at a self storage place. I think they feel it is fun.watch out for Coleen, she has a malicious side. when she chooses a target she hovers around the gate and when you open it she will get mad because she is near it.she did that to me and 3 days ago I watched her do the same to another.she is not very nice at all, watch yourself if you go there. Are in is descent but unfortunately he is married to her/it, so watch him as well, Gina however is really sweet, but not sweet enough to make up for Coleen.Also, with aforementioned scenario you should be cautious about giving Arron cigarettes as I think that that too irritates her. Any little thing you do, even things done with good intentions will receive this type of treatment.Of all the reviews of this place only this one goes into detail, if that tells you anything.edit: Thanks for that Brian, but it means nothing really.as soon as you use terms of legal prosecution towards me i am done dealing with you.maybe you should explain to your managers some are like that.today I was chased around by Arron who wanted me to know his feelings, but he didnt care about mine.basically, i was harrassed today while showing up to start cleaning it out, thats not professional is it?Arron wanted me to see the company policy and all, let me ask you, does it not include NOT SMOKING INSIDE THE STORAGE BUILDINGS?because I have seen Arron walk through at 7 am with a lit cigarette before, gods honest truth, isnt that in there sir?so you expect me to follow your guidelines that your managers ignore?yeah right.who gets the blame for it?I could look you dead in the face in front of Arron and say i saw it, could he look me in the face and deny it? doesnt matter, were done.I asked him if he could spot a lie in my review, he said no, i said then it was deserved, he then pointed out that on yelp i said Gina where i meant Coleen, so i did edit that, Gina was awesome, shame about the rest.i actually witnessed you smoking in the storage buildings twice, the second time you came asking for a light, i told you you could bring it back when you finished but you lit it there and walked out the door, did you consider the rules at that moment? the rules you want others to follow?your tenants could sue you for damages on that one Arron, breach of contract as well, after all it is a SMOKE-FREE climate right?Wonder what Brian will say about that.. nah, who cares, his problem now.but on a side note Brian, if you wish to speak with me on this to know I am speaking truth on it you can call me and I will come ask Arron about it in front of you, I would be interested in what he says, after all I have been a minister for 21 years, truth and lies intrigue me, dont know why people lie, until they put themselves in the position to HAVE to to protect themselves USUALLY from things they did THEMSELVES, typical case, age old problem.You need to learn to train your managers better Brian, after all you claimed you did train them, 4 years that I know of and he is still this off track?you should also teach your next resident managers how to talk to people, and not use legal terms when other terms are available, had the term hanging out been used i might not have cut off business with you immediately. When your dealing with a hypocrite every day longer is a curse, no good can come of it. Maybe we will do business again someday, but Arron and Coleen will be gone first, till then.. bye.

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Name: R****** �****** s****
Date: 2019-03-06 13:29:59
Rating: 5
Comment: I have been storing stuff there for I believe just about 20 years or a little over 20 years now the people are nice there was a few years in there that I didnt like the managers but ever since then theres great managers the first ones that were there wonderful second not so great the ones that are there now love it very courteous very nice people thanks for keeping my stuff safe

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Name: L*** K*****
Date: 2019-01-09 18:13:13
Rating: 5
Comment: Clean and safe

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Name: P**** S*******
Date: 2018-11-15 05:37:39
Rating: 5
Comment: Great storage facility. Helpful, friendly and kind owners who greatly helped with my move from Tucson to Los Angeles. Clean, organized and safe facility conveniently located off the freeway. Thanks for a great experience!

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Name: D***** E****
Date: 2018-07-08 15:22:22
Rating: 5
Comment: Fabulous place to store your belongings. The staff is wonderful!!

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Name: D*** B
Date: 2018-06-13 05:42:45
Rating: 5
Comment: Good service

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Name: B** H***
Date: 2018-03-04 01:44:33
Rating: 5
Comment: I have had storage units with Golden State for years. When only needed storage for a few months they found me a space which was was clean and well lit. I love the security and cleanliness of the units. The staff and management are always very friendly. Unlike many other storage facilities there lots offer plenty of room to maneuver your vehicle and trailers.

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Name: D******* M******
Date: 2016-10-15 22:26:08
Rating: 5
Comment: We only needed storage for one month, but the space was clean and well lit. I like the idea that you have to sign out when you are leaving as well as when you are entering. felt very safe. Management was very friendly and it was good to know that someone was around. Also lots of room to maneuver your vehicle.

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Name: C**** H******
Date: 2016-10-03 15:35:42
Rating: 4
Comment: Clean and has security

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Name: L**** K
Date: 2016-08-04 04:29:50
Rating: 5
Comment: The building and property are in good condition. The best part of storing here is that there is a light and an electrical outlet inside the unit. The only down-side is the restricted hours of access. They told me the gates lock up at 7:00pm.