Goodwill in Battle Creek
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Battle Creek, Calhoun County, Michigan, US
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Health and safety
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Site: http://www.goodwill.org/
- Monday:9:30AM–8PM
- Tuesday:9:30AM–8PM
- Wednesday:9:30AM–8PM
- Thursday:9:30AM–8PM
- Friday:9:30AM–8PM
- Saturday:9:30AM–8PM
- Sunday:11AM–6PM
Goodwill in other cities:
Had an employee specifically tell me she was giving me a receipt because the item I bought was more than $20 and I had three days to return it. Went back the next day to return it and suddenly they cannot except returns for the item I purchased. Oddly enough, the girl processing my return was the same one that I bought it from. Perhaps you should better train your employees so they know what they’re talking about.
Store was clean. Employees were mostly friendly. Store is about 70% clothing, 20% house goods, and 5% other stuff. Basically they’re trying to be an upscale womens clothing store but with low-end products.Suffers from the same things all Goodwill stores suffer from now “greed”. All the good items are sold in their online stores and numerous eBay accounts. The prices are the same or more than other online sellers, except Goodwill’s items arent even tested or guaranteed to work.
I have yet to peruse there selection on non clothing items. But from what i could see there are plenty of knick knacks and digeridues some might find appealing. Decent selection on clothes for any occasion. Could use a bit more organization on clothing placement. But the customer service has always been very kind. No gripes.
They charging way to much for donated stuff, just buy everything new over at the walmart across the street you will get brand new items and a good return policy. These goodwills are a joke now I see items priced like at 5.08 lol they adding .08 cents to even 1$ items. Do not donate to this place it is not for the needy.
Dropping off donations ask the guy if he wants the heavier box on the top or bottom of the cart. Proceeds to mumble something so I put the box on the top, employee rolls their eyes and starts mumbling. Horrible customer service for a company that makes their money off taking donations...
Total reviews rating 3.8
79 Reviews for Goodwill 2023:
Review №1
2022-05-08I found this vietri coffee jar! 😍 Only paid $7 & we found a set of 3, yes 3!, big tall bookshelves for $20!!!!
Review №2
2022-03-19I love this store! Excellent customer service, great variety, very clean and organized.🙂
Review №3
2022-05-06They have vases with the original 2.79 price tag on the bottom and the goodwill price tag on the side for 3.29. And they had stuff from the dollar tree marked for 2-5 dollars. This is getting ridiculous.
Review №4
2021-12-03I have not been to Goodwill in a couple months. My last experience is probably the last time for me. There is so much odoban sprayed on all the clothes and they spray it in the air. It was so bad, I could not breath. I had to leave the building. That was a couple day ago, and Im still sick from the toxic fumes. GROSS!!!
Review №5
2022-02-13Had some good thing but the prices are higher than what I wanted to pay.
Review №6
2022-05-14$2.29 for used CDs? I realize were living in times of unprecedented inflation, but its not like theres incredible demand for music on CD anymore - which is probably why the Portage Goodwill sells theirs for only $1.09.
Review №7
2021-11-27Place is way to overpriced I dont understand why people donate to this greedy company. Walmart clearance has better deals than this place and Goodwill gets everything donated FOR FREE!!
Review №8
2021-11-24Awesome employees and good selection of things although the prices have definitely gone up lately which is kind of annoying.
Review №9
2021-04-29Pretty sure the girl at the register stole one of the items I bought because it was not in my bag or my car. I checked every in my car and even outside my car... just disappeared. I called and the staff was not helpful at all.
Review №10
2019-04-07New store arrangement is quite nice. Generally clean and organized.Customer service by the store manager, however, leaves a lot to be desired. She was unfriendly and short to store employees and to myself.I normally have positive interactions here but my most recent visit was an exception.