Granite & Marble Depot, Inc. in Macomb
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Macomb, Macomb County, Michigan, US
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Site: http://www.graniteandmarbledepot...
- Monday:9:30AM–5PM
- Tuesday:9:30AM–5PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–5PM
- Friday:9:30AM–5PM
- Saturday:11AM–3PM
- Sunday:Closed
The whole process was efficient and organized. There are plenty of granite slabs to choose from on site. We provided a basic drawing and measurements that they were able to base the initial quote on. They were out within weeks to perform final measurements followed by a team of installers. The old counters were removed and new counters installed. Clean up was complete and comprehensive. The kitchen looks great. Thanks.
Absolutely 💯 satisfied with this place! Best granite selection around. They have beutiful granite slabs!! Love the installers so awesome!! The 2 ladies in office were both awesome and helped me pick out the perfect colors for my kitchen and 3 baths! Cant go wrong here! Thankyou ❤️
Amazing , wonderful, kind. They literally left my house.. honestly if it wasn’t for Rona I could have hugged them!So kind and respectful from the sales people to the installers ! I have disability and the sale lady was so helpful to me and my husband. She send me pictures of the granite so I could see it from the comfort of my home. Few days later they came to measure the space, the guys answered every question with politeness and understanding and made me feel extremely comfortable with the process. Today they installed the countertops and because I move with difficulty they offered for me to sit and relax. They were just amazing human beings and I will recommend them to everyone I know without hesitation! Thank you for the awesome job, really you have made my day!!!
I must say a top tier company to have our granite countertops installed. The complete team at Granite & Marble depot were very personal and professional with us. I would highly recommend them and will definitely keep them in mind on any future projects. The staff was very friendly and attentive to our project again thank you Nala, Lydia and Fred! Keep up the great work!
Very happy with our granite countertops! Our experience was great from start to finish. Lydia helped us find the right color that would fit with our kitchen and made the process of scheduling and purchasing easy! The guys who came and did the installation were very professional and explained everything they were doing. They did a great job and were great to work with as well!
Had the cut a piece of granite for our bathroom. The put a scratch in the granite and cracked the backsplash during install. Then then came out to repair the scratch and turned my granite green. Instead of trying to repair the spot the gave me some powder to put on it to try to fix it.(not my job) when it was not fixed we said we wanted a new counter top made. They said they would only if we paid $200. We reluctantly agreed because starting somewhere else would cost way more so we were stuck. Then we never heard from them again. We had to call out another company.
We just had a table top made from this company and they did a wonderful job for us. Also the installers were very professional and they measured more than once to make sure our table was perfect. I would recommend them and would use them again when i am ready for more granite.
We are more than satisfied with our service and product from Granite and Marble Depot! Nala and her staff are absolutely amazing! They are all extremely knowledgeable and very accommodating. From the instant we walked into their establishment to the time the installers left our home we had an excellent experience! We will be referring all our family & friends and we look forward to using them for our future home improvements. Customer service like this just doesn’t exist any more!
TEN STARS!!!! From selection to pricing to ordering to installation and a follow-up call post-installation, my experience with Granite and Marble Depot was outstanding in every way. The service was above and beyond. My expectations were exceeded in every way from everyone at this wonderful company-owned and run family business. I must personally give a BIG SHOUT OUT to Fred, the owner, Lydia, Nala, and Jason and Sam, the installers. Thank you all for everything you did for me and for making my experience a perfect one. I love my granite countertop and new sink. God bless you! C
Great Company! We discovered them by accident when in the area and just happened to stop in. Thankfully we did because we had decided to forego granite due to the expense but after touring their showroom the sales rep prepared an estimate, we were blown away, they were at least $1000 less than our least expensive estimate (and the estimate included a travel fee because we’re about an hours drive). The countertop was install about two weeks from order date, the installers were very friendly and knowledgeable and best of all our countertop looks amazing! Highly recommend.
We couldn’t have been happier with our experience here. We were treated like Family and the job was done promptly and professionally. It’s Hard to find a company that can literally handle any type of job who will treat you so well at the same time. We will be back and we will definitely refer everyone we know.
Nala and her team did a wonderful job my first big kitchen remodel. She helped me get a higher end quartzite I wanted and made great call outs about what types of slabs to get, otherwise I would have ended up with many lines in them. went seamless and looks great! they even fabricated free window sill with the leftover. thank you so much for the great service as well.... J Iacova
Paid Cash up front for my top.....I am still waiting for them to be honest with me and tell me the sink whole is out by an inch......Maybe they think I just wouldnt notice......Update, because of where I was at in the project I was able to fudge things, and it came out looking good, You actually have to know what you are doing to notice.
I love how my kitchen and bathrooms look after I hired Granite & Marble Depot to replace my existing counter tops with Granite.Very good service reasonable prices, did more then they said they would do for us and we are grateful for hiring them.The greatest decision I have ever madeThank YouNala for everythingKaren Feliccia
This place will keep the cost down with no surprises... we Explored the finest selection of slabs. unlike any other. the dedication is soreal... they totally offer you a peace of mind, from start to finish Nala has been nothing less than AMAZING!!! love love and appreciate everything they did.Terri DiLuca & Family
Prompt, courteous and knowledgeable too. I asked a ton of questions, being all around annoying in the beginning. they answered every single question patiently. Good people. made us feel like part of the family, thank you Nala & Fred for all the suggestions that you made.
Not happy at all , after they installed my kitchen granite, a year later I started to notice a small water leak in my basement, Couldn’t figure out where it came from, the Plummer asked me if I had done any remodeling, I stated that only the kitchen granite, so had to tear down some dry wall to see if the leak was from the pipe In the kitchen, sure enough it was where they installed my granite, when the company installed the granite they cut a part of the dry wall so the granite can fit in , because the measurements were not done correctly, they damage the pipe and water was leaking from that spot where they installed the granite incorrectly!!!
Total reviews rating 4.5
51 Reviews for Granite & Marble Depot, Inc. 2023:
Review №1
2022-02-19Highly Recommend this place. Had an exceptional experience with the product, installation, service, communication for our kitchen renovation. They go above and beyond AND they treat you like family. We went to several places and their prices were reasonable. Great Selection. My girlfriend, an interior designer, has been using them for years And raves about this place. Thank you Nala and team for all you did. I will be back.
Review №2
2021-12-01We purchased quartz from Granite & Marble Depot. They are a family owned company and are very professional & friendly. Our kitchen countertops look Beautiful. Their work is exceptional. We would highly recommend this company!We had Granite & Marble Depot install granite in our bar area and again they did an exceptional job! We are so pleased with the quality & installation! Very friendly & meticulous!
Review №3
2022-03-24I couldn’t have asked for a better place to deal with. This family owned business is amazing, everyone is so kind and personable. My new kitchen counters done in granite, exceeded my expectations. I had 3 installers come and they were all so kind and efficient. I would highly recommend this establishment .
Review №4
2022-01-19GMD is amazing!! We would 100% recommend. Its a family-run business and you can tell by the way they treat their customers. From purchase, to measurements, to delivery/installation, we had a great experience. There was a miscommunication with the type of sink we wanted, so when we didnt receive the one we wanted on installation day, they guaranteed us that theyd come back the next day with the right one - and they kept their promise. Everything turned out beyond our expectations and were so happy we went with GMD over others that we received quotes from. We will recommend to family and friends!
Review №5
2022-02-17Can’t say enough how great this company was. Very kind ,easy to work with from start to finish. Throughly took me through warehouse, not rushing me at all. Found my perfect piece of granite! Installed quickly from friendly instal crew who made sure I was happy with every decision. Thank you for helping make my kitchen beautiful
Review №6
2022-03-22Very helpful and professional! Great selection of countertops. Pricing is competitive and they communicated with me every step of the way, even offering layout recommendations. Installation was quick and precise! Will definitely recommend using them!
Review №7
2022-05-04So glad we decided to go with Granite and Marble Depot for our kitchen countertop - decided on a beautiful white quartz with grey veining, came out stunning. Nala did a fantastic job in the office helping us decide on the best option for us - very patient. Franks team who came out to measure suggested we might want to do the bathroom counter that was located right off the kitchen as well -- we didnt even think of it until he mentioned it, and we are so glad he did. Sam and his team who installed were not only professional but courteous, and extremely skilled -- we cant even see the small seam we needed at the sink area, they made it practically invisible. Sam even offered a suggestion that our faucet choice in the bathroom might not be optimal for the undermount sink - and he was absolutely right. We changed course and were so glad for his keen eye on that - this team overall did an amazing job from start to finish. Price was very reasonable - highly recommend.
Review №8
2021-04-02We are SUPER pleased with the granite countertops they installed for us - brought some new life into a dated basement kitchen! Everyone was extremely nice, knowledgeable and helped us with all of our questions. Keep up the quality craftsmanship and excellent customer service - it sets you appart from the competition!
Review №9
2022-06-03Customer service is off par. When you have a quote good until June 20th and they raise the price by 900$ within 10 days of you selecting your granite. You should honor the price you originally quoted. Customer service is not on par here. It was a cheap place but now its not even competitive with other vendors. The original quote is in the photos for 1500$ (good thru June 20th in writing.) Then all of the sudden we go to put a deposit down and its 900$ more dollars making it around 2400$ total. BEWARE.
Review №10
2020-11-29We were referred to Granite & Marble Depot by a friend-of-a-friend who had a good experience using them for a recent kitchen countertop installation.When we visited the store, we were greeted by Frank, who helped us walk through the various choices of hard surface countertop. We had pretty much already settled on using Ceasarstone Quartz, and decided on the particular color choice. Later the same day we received a proposal via email from Nala, the Sales Manager. Much to our suprise, the price was great - even less expensive than Ikea!Fast forward --- the template was done and the installation is complete. Everyone, from Frank to Nala to Fred to Sam were great to work with. Friendly, professional, and polite.There was a minor problem with the installation of the sink, but Nala coordinated the repair, which took two return visits to complete. The end result is that we are very pleased with both the countertop, the installation, and the *superior* customer service.We highly recommend this local, family owned, and family staffed business.