Granite Transformations of Farmington Hills in Farmington
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Farmington, Oakland County, Michigan, US
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Site: https://www.granitetransformatio...
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:10AM–5PM
- Saturday:10AM–3PM
- Sunday:Closed
Love the product. I ordered new kitchen tops 2 weeks before Thanksgiving. Even though the completion date was guaranteed the day before Thanksgiving I was afraid the date would be missed.Not only was everything completed on due date but the workmanship and professionalism was superb!!The plumber, Mark; who connected the new sink and faucet did an excellent job. He even educated me on the best brands for future maintenance.I am very pleased with this company, Jim Narens and his office staff. My next project is remodeling my bathrooms. Granite Transformation will be my first choice.
Time for a quick favor?Reviews are so important for our business. Please take a moment to share a few words about your experience - comments are greatly appreciated!Feedback copied to clipboard. Please select the review site of your choice below.Copy feedback to clipboardMichael GraceWe thought the experience was great from the quoting/sales to the installation and clean up. We had a bathroom floor and counter top done. The products offered by Granite Transformations allowed for numerous choices. Installation was great and clean up was exceptional. You would not have known anyone was there. M Grace CantonPost My Review on Google Recommend on FacebookComplete
The main reason I went with this company was to avoid tear out mess and dust. I have COPD and asthma, and the vanity top I was replacing was in my bedroom. The installer came out today and after he left I discovered I could not open the top drawer because the apron on the countertop was too low. When he came back out he had to sand the apron down. I had to cover all the furniture and my bed to try and keep the dust down.When I put in a complaint with the company, I was told they would not adjust my bill to compensate for the unexpected sanding and dust. After being told the counter needed to be sanded I cancelled the final credit card payment until I could get some resolution. I was told by the company that I needed to make my payment immediately or the owner would put a lien on my house.Oh and by the way, this companys countertops are very expensive. I could have gotten a piece of granite for much less. Save yourself some money and hassle and go elsewhere.
2 years ago I had new glass counter tops installed in my kitchen along with a sink and plumbing work. They did an excellent job and I am very happy with the installation and the quality of the product. About one year later I noticed a crack in the counter top near the kitchen faucet. When I bought the counter tops they stated there was a lifetime warranty on the product so I called the company. They sent out a technician and he could not repair it, so they replaced the entire slab at no charge to me. The entire fix was done in a timely manner with no haggling as to fault. In reference to the crack, it was an installation issue and not a faulty product. The counter tops look great are very durable and clean up easy. I will be using this company again with my future bathroom remodels.
Everyone I worked with since my first call to the installation was GREAT to work with.Thanks to Jan for being through and not high pressure and great follow up when I had questions and to change the color. Im so happy I did, it looks so good on very tight budget. This was a treat to myself which I never treat myself to much, so Im really happy about the drastic improvement and the very classy, modern and rich look to the counter top.Kelly, Margo, Jason and his helper, and the installer that came out to measure made me feel great. I am all about shopping local and supporting family businesses, and through the whole process (which was very smooth by the way) had a local/family feel to the experience, and not one of dealing with a big corporate store or business. For anyone looking for a great product with a beautiful sleek look, I highly recommend Granite Transformations. The installation went really smooth and the two installers were friendly, knowledgable and REALLY efficient. I could NOT believe the transformation (literally) in just a few hours. They cleaned up like they were never here. The only evidence that they were here was my stunning sleek new counter top !!! YAY, thank you
The installation of this product made my kitchen look like something Ive never seen before. Justin was very professional and answered any questions that I had also he was easy to work with. They completed the installation quick and cleaned up like they never have ever been there. Would most definitely recommend this product to anyone.
We purchase our granite from this company 12 years ago. It still looks great. We have had no problems with the countertops. It has withstood everything that we have thrown at it. I chop vegetables directly on it and no problem at all. The best part is that we do not have to do anything to it. Every so often we we use a cleaner to shine it up but that is it. I am glad that we used this company. There was no mess from removing our previous countertops as they put this right over your existing countertops.
Jason and Logan did a great job on our installation. They showed up at the designated time. They both explained what they were going to do and asked if we had any questions or concerns. Jason did a fabulous job on our special request (our half bath needed to have part of the counter top accessible/removable if needed). Both workers were very tidy and cleaned up after themselves. We would definitely recommend them for a job. So far we are very happy with the work.
Stephanie came in and explained the process and showed me some samples. My master bath was the most complicated portion of the job. Any questions I had were answered quickly. We ran into a small issue in one of my bathrooms, an appointment is set up to address it in a couple of weeks. Another installer was scheduled to come in due to the unique needs of my job. My only issue was price. Thats because only the top skin of the product contains the granite. It looks great, but costly for the composite of the material.
I had kitchen counter tops and back splash install they look beautiful. However all the residue from the installment of the back splash was left on the back splash they are supposed to come out and clean it. Why didnt they clean it before they left. Now I have to take off work againAlso the counter is supposed to be stain resistant. It seems like the slightest thing is causing a stain. This is not what I call stain resistant!!!!
Recently had new glass counter tops installed in two downstairs bathrooms. This was the fourth project that I have used Granite Transformations (Kitchen, Fireplace and Bar areas). In every instance they have provided a quality job and all their employees work very hard to meet every request. I would highly recommend them to anyone looking to upgrade the appearance of their counter tops and/or cabinets.
I had a very good experience in dealing with Granite Transformations in dealing with the sales lady, the staff at the shop and the installer. I had three bathroom vanities transformed into granite and the job was professionally and well done. The job met my expectation and the budget also. I would recommend Granite Transformations to anyone.
I am very happy with the new granite. We have existing functional, but ugly, stained and uneven granite surrounding the tub and sink. It looks great! You cant tell that the whole slab isnt the new color and its about a 1/4 thick veneer. Everyone who has seen it loves it and another family member has even scheduled an in house quote after seeing it.
I’m so happy with my new countertop. I like the shine and easy care for a workable space compared to actual granite with special care and much more expensive. The countertop fits right over existing top so the backsplash isn’t disturbed. Thomas and Steve installers were punctual, friendly and very professional. I highly recommend Granite Transformation due to quality, price and workmanship.
I am giving this company a one star. Their employees removed my faucet to put granite around my built-in tub and broke the piping underneath. I found this out when they sent their subcontractor to hook up the faucet and found it broke. My faucet never had a leaking problem before they came and when I called to talk to owner/manager, the receptionist would not put me through. I paid round $350 for the plumber and he never hooked it up because of their negligence. I thought they should either fix it at no cost to me or give my money back, but they wouldnt even address it. The one star is for them accommodating my schedule before I left town for the season.
I tried to book this company for a free estimate. I waited a half hour. I called to confirm if the person was going to show up and was told they would call the person and get back to me. About an hour passed and I called the same number back and was told flat out the person for the free estimate drove out took one look at the neighborhood and decided she didnt feel safe. I attempted to reschedule and was told that the main office was supposed to have called me. I will never use or reccomend this company again.
My brother moved into a nice OLD fashioned condo for seniors and it was SENIOR. Now I am a senior, but this place was right up there with the Flintstones. Well, they have the right name- TRANSFORMATIONS!!! Because his condo is beautiful now and I want his Kitchen and bathrooms. They have truly been transformed and updated into the 21st century. Now it does not look like “Leave it to “Beaver” but like “Architecteral Digest” and if you know anything about design, need I say anymore👏👏👏👏. I forgot the plumber- he was 5star. I am more than pleased with the change in his condo.
Total reviews rating 4.6
65 Reviews for Granite Transformations of Farmington Hills 2023:
Review №1
2022-04-02We had just completed a separate bathroom renovation with another contractor and the difference between how Granite Transformations operated and this other contractor was stark. Granite Transformations was responsive, prompt, reliable and extremely respectful of our home in terms of noise, cleanup and minimal disruption overall. The end result is stunning, which we are thrilled about, but we were also so pleased with the ease of working with Granite Transformations. It was a pleasure - thank you!
Review №2
2022-04-22After just a couple years of remodeling my kitchen the paint started to fade off the cabinets. Also the doors on some of the Cabnets started to slide off the hinges. I called them to come out and repair, they refused but said they’d have to charge. They did!!! I ordered the exact same paint so that I could touch up areas where the paint was fading and wouldn’t you no it it was not the same color. We are very very very dissatisfied with this company and would not recommend them to anyone. Please think twice before choosing Granite Transformations. They are a ripoff and liars. I can send you pictures proving my story
Review №3
2019-06-05This was by far, the worst experience we have had with a company. We ordered just under $17,000 in counters and 7 custom doors. When we met with their consultant, Stephanie, we told her that we wanted frosted glass doors that we could backlight which the contract clearly stated. When they arrived, they were white, opaque glass doors (below). Two personal items were broke during installation of which only 1 was reported and at no time did any offer reimbursement. They argued that it was the manufacturers version of frosted glass. In addition, Margot, who was never part of our discussion regarding the sale, tried to tell us that we never said that we wanted to backlight them.After months of disagreement, we engaged the manufacturer and settled for a different frame with frosted glass. When the new doors arrived they had been ordered wrong, as well, without the holes for the handles, which could not be drilled in the glass at that point so WE compromised again. After nearly 1 year to the date of purchase, the doors were installed.Instead of choosing to turn this into a positive experience with an opportunity for future business, they chose to blame the consumer for their internal problems.
Review №4
2022-01-18Their sales person was great- not at all pushy! Guys who did the work skilled and professional. The product itself is very high quality and durable- much cheaper to cover counters than demolish old ones . Kitchen looks GREAT!
Review №5
2019-02-25The first time I went in the showroom I was almost sold. Kelly let me take home sample chips without even getting my name or phone number! Shes very friendly and helpful. I wanted to wait a couple of months before reviewing, and its been 4. Our counters, backsplash and sink are beautiful. I had taken those samples and dunked one in beet juice. After a week it just rinsed off. I tried to scratch them and they dulled my (not best) knife. Our installer Jason was friendly and knowledgeable. After 2 months, we called because one seam was a little more visible than the others and they came out and refilled it. We had priced Corian for just the countertops (no sink, no backsplash) and this whole job was 42% cheaper. Very happy
Review №6
2021-10-08Today Parker and Randolph installed 2 bathroom vanity countertops, together with new sinks. They were both exceptionally helpful when our original sinks were a little bit too big! They offered us an installation later in the day if we could acquire two suitably sized sinks. True to their word, once they heard we had obtained the correct sized sinks they came back to complete the vanity top installation and did a fantastic job. Our sincerest thanks for a job well done! Christine & Bob Harman
Review №7
2021-10-15From the initial designer/ estimator service (Danni) through the installation, the Granite Transformation team was highly personable and professional. All services were timely and responsive. It made the bathroom upgrade process a piece of cake. Specific shout out to Parker and Randolph - these installers were courteous, highly skilled and attentive to detail. I highly recommend Granite Transformations
Review №8
2021-07-01I LOVE the outcome. I would recommend this company and product, in fact i already have. The installers were very good, informative. The job ran longer than even they anticipated and there was a large mess to clean up. That was the down side. But the BEAUTIFUL result did assuage the mess. I would recommend this product and company to friends without reservation.
Review №9
2020-11-18I was pleasantly happy with the work which was done the first time. However, when came out for the second work, it was a complete disaster. Workmanship was very very poor. They had to rip apart the whole thing and replace them for which I had to wait a long time to get done. I had to give them concessions in order to get the work done. They damaged my laundry room walls and kept arguing on not paying to fix the damage.I am satisfied with the work done the first time but very dissatisfied with what they did the second time and their argument to not fix the damages. I will give them a 2 start rating otherwise it would have been 4.There is a big CON to this design. If in future you need to change your sink, you have to rip apart and replace the whole counter top and not just he sink! This is a huge disadvantage compare to regular granite top!
Review №10
2019-02-03From start to finish, one of the best home renovation experiences I have ever had! I love my new kitchen countertop, sink & faucet......I cant stop staring at them.😊 Everyone was friendly, knowledgeable, & even took care in installing & cleaning up after the job was done. I would recommend Granite Transformations to anyone who is looking to update their kitchen or bathroom without the worry of having to do a lot of demolition.