Kerbside pickup
Yes
Great Lakes Ace in Highland
Categories
Location on the map
Highland, Oakland County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Repair services
Yes
Service guarantee
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 248-887-3743
Site: http://www.greatlakesace.com/
Site: http://www.greatlakesace.com/
Opening hours
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–7PM
- Sunday:9AM–6PM
Great Lakes Ace in other cities:
Comments (102)
Very good store. Employees are always kind and eager to help you find what you need.
It kind of made me Mad when I had to walk around the store to find someone to unlock the $13.00 part I needed. So Apparently theres alot of theft in Highland and they locked half shelves and hooks up in the store. So Dumb, they must of never heard on an inventions called security cameras Im going to leave at that
Generally go here before any place else. Its convienant, and our pup loves going there to visit his friends.
They have hard to find things Ive needed to match in my home.
This is why I dont shop @ Ace hardware if I can help it.If you view the reply from management youll see that theyre making my point... The picture should be worth a thousand words... unless the person seeing it is not a wise man. Check my posted photo.My review holds.
Go here rather than home depot as often as I can
We stopped to get a key made and there was an older gentleman that helped us. The store looked like organized chaos. Like when you have a garage sale with limited space but you place everything so perfectly placed that youre able to display it all together! I liked it there
Very nice people well stocked everything you need any hardware store. I always go here first before I go to Home Depot or Lowes and I usually get what I want from this Ace. Theres a guy there that used to work there when it was ACO and hes working there now and he is very helpful.
This is a terrific hardware store! You need to support your local hardware stores or they might disappear. This one is incredible at having exactly what we need, when we need it.
Had what I needed and didnt take long to find it.
Good small local store. Friendly staff. Used to be an ACO, before the re-merger/buyout, and seems much nicer/updated since the switch. Prices are actually competitive in a lot of cases with Home Depot, which is nice, and the convenience of it being a lot closer makes up for it when the price is a little higher.
I live in the area and its a great place to go to get most anything I need for work projects at home, a lot smaller store than the big box stores so you could be in and out within 10 or 15 minutes,nice and helpful staff.
Good store ima work there
So nice to have this store at the corner instead of having to go to the big box store for just a couple small things. They are always friendly and willing to help and you dont have to wait near as long or search for someone to help like the big stores.
Clean and had what we needed!
Ace hard ware they mite have what you need
I used to like shopping at the store until recently I went in with a coupon on Black Friday it would they wouldnt grant me the price on the coupon for the vacuum I talk to the store manager he was pretty much useless its sad because I used to shop at the store at least once a week now Ill take my business elsewhere thanks Ace
Its a mediocre Ace at best. Most of the staff working there are dopey sounding millennials that dont know how to communicate with other humans properly. Theyre all nice people working there, but if youre trying to conduct business you will get a lot of ummmm... uhhhh.. um.. followed up by a blank, glazed over expression. Lightweight shopping here is fine enough, but I wouldnt trust them to handle anything of importance.
I never realized that Ace Hardware is not a large hardware chain. I bought some mineral spirits at the Ace Hardware in Commerce Twp for a job that was located right there. I ended up not needing the mineral spirits. I live close to the Ace in Highland so I went there to return the product.They said that I bought it at the Commerce store so I need to return it there. I guess they have their own policies and they are entitled to make the rules as they see fit but Ill never go back to that store.Anything I buy at Home Depot or Lowes can be returned to any Home Depot and Lowes. Not so for the Ace Hardwares. I try to buy local but will no longer buy from Ace Hardware.Now I have to drive all the way back to Commerce just to return a $8.00 can of mineral spirits....In my opinion, bad service. I probably spend about $400 to $500 per year at the Highland Ace and now they lose all of that business just for a measly $8.00 can of mineral spirits. Hmm.....
There is an Ace in your neck of the woods probably, but not like this one! Ill drive 30 miles to shop at this store.
They had just what I needed to get the job done-! The helpful employee (I forgot her name :/ ) went above and beyond what Id have expected-!!
Great hardware with a nice selection of products.
I prefer a place where the employees are competent in what they sell. I wish ACE 5 Star in milford road was just a little closer. I was at great lakes today and a customer brought a item in for return. the new lady learning the cash register rolled her eyes and gave out a sigh (as my ten yr old would do when being asked to clean her room) when she learned the customer wanted to return a item. pick up your game great lakes or be just the same old place where old people come to buy light bulbs and lawn ornaments.
Great selection of tools and great customer service will go back!
Great store. Staff is always friendly and attentive!!!
Always has what I need. Much better than the big box stores
Great customer service and the Manager shes amazing and always helps with a smile!
Limited selection compared to some nearby stores, but always good service.
Would be better if they had more than 2 types of pop to choose from!
Always have what I need! Helpful staff.
They always have what I need at decent prices.
Love Ace when a need one or two things. They typically have whatever it is I need, from a cleaner to a shovel
I stop here before going to the big box, they usually have what I need.
Awesome hardware store. They staff is always super helpful.
Very friendly employees, very friendly customers makes for a very nice shopping experience.
I always get good service here. Whenever I need something for small projects or repairs, I stop here first.
Why do people like this store?Wait, do people like this store?
Very well train service team! Small town general store class was upscale communication and service
Great service have a lot of inventory
Have a whole lot of things but yet have nothing at all. About half the time Im looking for something Ace will have it.
The staff was very helpful and knowledgeable about the products.
Love this place...most everything without going to the big store
Great place to go shopping Plus close to home
Always get great service here! Local places are the best. 😉
Family atmosphere, always have what I need and find it quickly!
It is the best neighborhood hardware store with great service
Friendly staff. Usually have good paint deals in spring.
Fabulous Service! Just like all the Ace Hardware stores in my area!!!
Like the small hardware stores make you feel like family
The store is clean and set up well
Outstanding customer service & very friendly employees
If you need something last minute the sure to have it.
Always have what I need
Great staff ready to help you.
Great staff. Very helpful.
Friendly people and its my go to hardware store.
Always helpful and have what Im looking for.
Great hardware store staff was helpful
If they dont have it they will order it.
Prices are higher than they were for the same items at ACO.
They have what you need and you can get in and out fast
Great small mom and pop store, great selection
Great salesppl. Very friendly
Nice store friendly People.
Very helpful and polite staff.
The stuff we needed was all there
Great service and support.
Nice selection and clean.
Great knowledgeable service!
Always a good experience
Hood products. Knowledgeable staff
Always have what I need
Very helpful and friendly
Friendly helpful staff
Very helpful and friendly.
Really nice people
Cliff is the man !!!
Helpful. Always
Great customer service
Very helpful staff
Have everything I need
Great as always
Awesome.
Great company
Nice staff
Friendly service
Great people!
Hardware and parts when in a bind
Quick and helpful
Helpful staff
EXPENSIVE
Great place
Total reviews rating 4.4
102 Reviews for Great Lakes Ace 2023:
Review №1
2022-05-30Very helpful employees. Pretty good selection in hardware department. Tons of outdoor grills and accessories. Parking lot full of yard supplies. Check them out.
Review №2
2022-05-17Great Lakes Ace in Highland is my go to store. They are always so kid, helpful and cheerful. Today Travis went above and beyond what was expected. Paula was professional, efficient and so cheerful and helpful. I am a very satisfied customer. I love doing business there.
Review №3
2022-06-28Very neat and organizedWill definitely shop here more. Great customer service. Shelves stocked, looked great.
Review №4
2022-06-16Local and had everything we needed. The prices are fair.... Staff was friendly. Would rather go here than a big chain store.
Review №5
2022-06-27I like the convenience. They are a bit more expensive than the big box stores but I go here for the convenience.
Review №6
2022-02-11Quality of products from Ace has really gone downhill. Bought 3 cans of ACE spray paint and all 3 were defective. Caps were on so tight I though they were glued on. When I finally got them off there was paint blobs on two and what looked like glue on the third. Whoever put these on the shelf or packed them knew they were bad but put them out anyway. That is what I am finding at all the ACE hardware stores now, total lack of customer care, consideration and concern. I used to be willing to pay more at ACE but not anymore.
Review №7
2022-02-11Very nice employees. Good selection. Dont care for the Ace reward system but other than that its good for a quick stop when your in need of something.
Review №8
2022-03-21My go-to in Milford. The selection here is generally better than the other local store, cleaner and more organized.
Review №9
2022-06-04Is always very helpful always very clean love the store
Review №10
2021-06-01Much much better than my own local ACE in Brighton. Its larger, cleaner, the plants are alive, you can actually get quite a lot of gardening and outdoor items, prices are reasonable, staff friendly and very helpful. They helped when we decided to buy an entire outdoor furniture set for $500 a few minutes before close. One employee stayed after because we had to return with a larger vehicle to get all of the things. Great job, guys! Ill pop in when Im in the area again.