Wheelchair-accessible car park
Yes
Griffins Neighborhood Auto Clinic, LLC in Farmington
Categories
Location on the map
Farmington, Oakland County, Michigan, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 248-888-9406
Site: http://www.griffinsautoclinic.com/
Site: http://www.griffinsautoclinic.com/
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:Closed
- Sunday:Closed
Comments (173)
I brought my 2017 Ram 1500 in for front and rear brakes, oil change, and tire rotation. Griffins has always done my oil changes but since I needed brakes I thought I would give them a try. Bill gave me an estimate on my phone and I brought it in the next morning. Scott was waiting for me and took it from there. The work was completed the same day and the price was very fair. I will only trust Bill and his staff with my vehicles from this point forward. They are fair, honest and on time. I highly recommend them!
Timely repair fair prices trusting family owned business diagnosis n repair greatly improved the performance of our vehicle
Griffin’s Auto is the only place I take my vehicles. They are honest and fair. I know my car is in good hands.
Always done right the 1st time! Griffins is my goto for Auto repair! I trust their staff , they are experts at what they do! Always on top of my repairs; they let me know what needs to be fixed now & give me a heads up on what might need repair next time. Being a single mom; I am truly grateful to have found Griffins neighborhood Auto Clinic!!
Honest, fairly priced, they take the time to explain things to you, and the biggie- trustworthy. Ive been coming here for many years and wouldnt go anywhere else.
Amazing shop with very good people. I came in for a bearing replacement. They conducted a full service check and found my transfer case was on its way out.They were honest and sincere about the issue. They told me I could put it off if I really wanted but there is a chance it would break and I would need to replace the transmission if it did. Although it wasnt what I came in for they cared enough to be up front with me. Some shops would not say anything and let your trans break so they can make more money, but not here.I would recommend anyone I know to this shop. If you are in need of a fix. This is the place!
While I wouldnt assume they can do this on any given day or for all situations, Bill & the team at Griffins were able to squeeze me in when my Subarus rear brakes went out, allowing me to get to work the next day without worry!!! Staff was friendly, initial inspection was completed quickly, and after repairs they had suggestions for things to keep an eye on in the future.
Excellent customer service, very knowledgeable and helpful staff. The waiting room/lobby was very clean and inviting. I felt very comfortable leaving my car in their hands. They made sure that I was informed about the summary of repairs and kept me up to date throughout the day. The repair cost was very reasonable and my car was fixed in no time. I will definitely be a returning customer.
I bent my rim after sliding on black ice and hitting a curb. Griffins looked at my car right away and explained what need fixed. Great customer service! I would highly recommend this place.
Tad bit too expensive, just to get a donut tire installed. 60 bucks is a rip off.
My son needed to have his HEMI engine replaced in his RAM truck. After a full diagnostic and complete explanation to us of our options, Griffins supplied an amazing used engine (with only 47,000 miles on it) and expertly replaced the old one. We were treated with the utmost courtesy and professionalism. We recommend Griffins to anyone looking for a place to trust for their vehicle repair.
Found my new mechanic. These guys are awesome. Scott is friendly, honest, and educated me on what he thought would be good for the car, then got my approval before doing any work. I thought I had a motor mount problem, but it turned out to just be a coil. They fixed the problem and the car now runs like new. Thanks guys!
The Griffin Team was fabulous! I was able to drop in and get my daughters car serviced. They were very professional, knowledgeable, kind and made me feel like part of the Neighborhood. Would definitely recommend them. Lisa from NJ :)
Bill is a great guy, they have fast, fantastic and reliable service! A++
Completely did an engine transplant and rebuild on my 1971 Chevelle installing a Skip White 572 motor and brought hood damage back from major fire damage. My car is running great and I highly recommend this auto shop. The work was above and beyond, worth the wait. Very very happy. Thanks guys!!
Bill, Jennifer & team have serviced our vehicles for years. We are very pleased with their professionalism & quality of work. They have performed engine repairs to brake repair to oil changes. 5 Star
Helpful and professional service advisors really help you understand whats up with your car so you can make good choices. Work was performed in a timely fashion. I highly recommend Griffins.
Bill and his team went above and beyond for my vehicle!! I wanted to buy another vehicle and Bill took his time away from his family on a weekend to meet me, after looking over the vehicle he advised that he would like to see what was wrong with our van. I had the van towed to the shop an come Monday morning Bill called first thing to let me know the issues and what the cost would be . Bill and his team made sure they kept me updated along the way with our issues on the vehilce an what the cost was going to be to fix every issue. He even went a step farther to deliver our vehile back to us, now that is service. If i could give more than 5 stars i definitely would!!! Bill and his team are amazing.!
My car has given me more problems than Id care to count, but Griffins has always been reliable since Ive been a customer. Bill and Jenn truly treat you as family and Im consistently happy with the repairs they do on my car. You get what you pay for here, and I always get a great experience. Bill is always willing to tell you what to expect with the repairs and will talk you through what theyll do. As long as I live in the area, theyll have a loyal customer.
I am updating my review from 5 stars to 1 star due to my 2nd visit taking my wifes car in to Griffins this past week. We had taken the car in and had repair work done including wheel alignment & brakes back in March 2021... which we were very happy with the service and quality for that visit. When the check engine light came on this past week, there was no question, the first place I took the car into was Griffins since we had a great experience previously. The difference this time around is that we took it in Friday morning, understanding that it may be Monday before we heard anything back. Come Monday evening, my wife called in to simply get a status update and they hadnt looked at the car yet, stating that they didnt think we were worried about when we got the car back??? Once they finally did check the car out before closing Monday, they couldnt even tell us exactly what the issue was specifically. Just that it may be the gas cap seal going bad, but maybe something else? After deciding that this was something that we could replace ourselves for a 1/4 of the cost, I let Griffins know that I would pick the car up in the morning with no repairs needed (mind you it was the GAS CAP they thought could be the issue) and still stated it was going to be $267 for just running diagnostics!?!? I can understand paying a fee for their time and expertise, but their expertise was no better detailed than what I found on google before even taking the car into them. Sad to see that ownership blatantly lies in these review responses, and accuses my wife of being vulgar and swearing, these accusations that the owner made are a complete lie and my wifes mother was there to bear witness upon picking our car up this morning. Dont worry about us ever bringing another vehicle in to Griffins... the response from the owner to my wifes google review just shows how little he cares about customer service and decency. Oh and just wanted to point out again that we did have repairs completed on our first visit there back in March, so the owner obviously didnt check his facts on this accusation either.
It was our first time having our car serviced at Griffins. Surprisingly we find their staff very Friendly and easy to deal with, and quite honest with us about What the electrical problem was. Definitely will recommend Griffins to others.
We have trusted Griffins with our automotive maintenance and repair issues for the past five years or so. We are 100% satisfied. The problem analysis and analytics system and skillset to use it is the best, most accurate by far that I have seen. The turnaround repair time is fast and promised accurately. The results are almost always flawless. A couple of times follow up was necessary, nut quick, fair, and no hassle. The office front desk service environment is skilled, gracious, and accurate. Substitute transportation while our car is being repaired is always provided without charge. I trust and recommend Griffins unconditionally. It is my pleasure to endorse them unconditionally. Larry Miller
Helped our family fixed our tire fast before our flight! LIFE SAVERS! Thank you! We are blessed by your excellent service!
Just moved to the area and was looking for a local repair shop I could trust and I found one! I needed a significant amount of work done to my car and Griffins took care of me! They were able to give me a detailed analysis of what the issue was and provided me with a fair and competitive price to fix the issue. I will DEFINITELY be returning to Griffins in the near future for any further repairs as they are a repair shop with high quality work and noticeable trustworthiness.
Bill and his group worked with me to the necessary repairs done. Thank you
Quality service at a very fair price. Always a smile and a kind word - such a genuine connection with their clients. When we werent comfortable going out, they picked our car up, did the work, and then dropped the car back off. Bill, Jen, and their staff are the best.
Have been using Griffins automotive for several years now and won’t go anywhere else, outstanding work from start to finish. I trust Griffin’s Automotive 1000%, money well spent. Bill/Jennifer and the Griffin team are a rare find.
I’ve been a customer of Bill and Jen for years. They really won my trust when they helped me figure out that an expensive repair might be covered by the manufacturer. This meant the repair was performed at the dealership and Griffins lost business in this case. That honesty is special. I recommend Griffins without reservation.
I have been using this business for several years now and have never been disappointed. The staff is is the most courteous bunch of guys. Bill, Jennifer and Jason seem to be able to prioritize what is needed and what can wait in order to help save you that costly repair bill. In todays economy, I certainly appreciate the savings and not getting raked over the coals.
Griffin’s Neighborhood Auto Clinic continues to provide an honest, quality and reliable auto repair service. I recently recommended Griffin’s to a family member who moved to the East-side of Detroit from Southern Indiana. They had a no-start car and it was towed to another local repair shop, near them, after a recommendation form a neighbor. This is where the nightmare started!They attempted to pull a scam on what they thought was an easy target, a young female from out of town who would and take any diagnosis and not question it.Fortunately, she was leery about the diagnosis from this other auto repair place and called me for a recommendation of an honest, quality auto repair shop. I told them that even though I knew that they would have to pay to have the car towed across town to Griffin’s Neighborhood Auto, it would be worth it. This turned out to be an understatement!Bill Griffin and his team quickly made a diagnosis of the problem. The previous repair shop had provided a dishonest “fake” diagnosis, completely misrepresenting the need for unnecessary repairs and had gone as far as altering an electrical connection to necessitate the need for other bogus repairs.If you need high quality, honest automotive service of any type, from preventive maintenance, honest diagnosis or heavy-duty auto repair Griffin’s Neighborhood Auto is whom I recommend. For years I have used Griffin’s to work on my vehicles, recommend their services to my customers and my family. You should too! You won’t be disappointed.
I discovered the Griffin Auto team almost a year ago, and Im so thankful for it. They repaired a transmission for thousands less than a dealership, and every time Ive been back since, Ive received nothing short of outstanding service. They truly care about their customers, and I strongly recommend that anyone take their vehicle to Griffins.. Its one decision I can promise you wont regret!They dont do anything unnecessary, and they pride themselves in their work. I know that when something goes wrong with my vehicle, Griffins is my first call, as it is the best team of mechanics I have discovered and I trust that the repairs will be done the right way, at the best price.
I went there because I was having issues with the regulator in one of my windows. They were super friendly and their customer service is A1. My car was ready to be picked up the very next day.
They were fantastic! The shop stayed in communication with us letting us know how things were going. Most importantly, our Taurus was there for just a little over 1 day. Thats great when you need to get back to work. Also, we received an email from them. That made me feel even more connected. Bill the owner is great, and his staff is personable and care about what they do. I highly recommend you take your car or truck to them! They are super easy to find too!
Friendly staff and accurate diagnosticI called one day in the morning, by the evening they were able to check my car and I got a diagnostic. I agreed with the suggested services and quota including spare parts. Then at the next morning I took my car there and just after 2 hours my car was running like never before.
Griffins Neighborhood Auto was fabulous! They completed an oil change for me, ran a diagnostic test and repaired my issues all while keeping me informed. I would recommend them again and again!
So today on the way to a job my vehicle broke down in the middle of an intersection. Tow company recommended Griffins and I can say it was the right one. The owners and mechanics were upfront, polite and straight to the point. As soon as my van was there they pulled it inside and within an hour and a half the problem was identified and fixed. Thank you Griffins!
The good:-Quality work, they tell you exactly what they are doing and the parts they will install in your car.-People are extremely kind, excellent approach for business.-They are knowledgeable of your vehicle needs.-They keep in touch with you regarding the vehicle progress.-They work fastThe bad:-Like most shops this one is overpriced, nevertheless I feel this one is even more expensive than others.-When they gave me my truck back steering wheel was full of grease, there was garbage on the floor, fuses in the cup holders (Im pretty sure those fuses were not even from my vehicle), grease on the door handles (inside door panel)Conclusion:If you want a quality work done in your vehicle, this is the right place, Im sure they are truly experts when it comes to fixing your vehicle. It is not going to be cheap, but usually good things are not cheap.In my personal experience the final price was more than the quote, so you shouldnt fully trust the quote.It is disappointing how little they care about your vehicle interior.
Had to go through the unfortunate experience of having my transmission rebuilt.Everyone was very helpful. I was only out of commission for a day and a half.Quick and easy. Pricing I thought was fair.It been a couple weeks and everything is working well. I would go back.
Great experience all around! The owner & his team are very honest and upfront about everything! Prices are great and the communication was even better! They were able to fix everything we asked for in very timely matter. I feel very confident recommending this business to anyone who ask. Thank you for Awesome service!!
Excellent work and customer service. Brought my BMW in and they didnt raise the price because of the car! They went above and beyond to make sure I was a satisfied customer. I will definitely refer and use Griffin Family Auto for all our future needs. Dori and Mike Berean
Had work done there before, nice personal and experience, thats why I went back!
Griffins really helped save my Marauder. Bill and Jennifer are awesome. They made sure everything was perfect and working properly before returning my car. I will not go anywhere else.
Great service and very kind reception.Got my 2008 Smart Fortwo diagnosed and repaired. Can feel huge difference in my car after getting the rear axle assembly replaced.Totally worth the money and would definitely recommend my friends/family.Will surely visit the Griffins in the near future.
What a delightful and different experience it was when I took my car to Griffins. I felt a relationship was formed and this was not just a one time service opportunity for them. They really cared about my car and my concerns. Bill took the time to answer all my questions. From start to finish, great timely and professional service with added customer care that one does not find often at car service places. I definitely recommend Griffins and that is where my car will drive to for whatever it needs.
Griffin’s has been my auto service provider for years and I am so glad I choose them to work on my vehicles. Service is always concise and timely keeping me advised of what is best for my vehicles best performance. KUDO’s great customer service.
They helped me out in a pinch. Out of town and car broke down 😪 They got me fixed and on the road at at fair price. Scott my service advisor was very helpful 👍
Griffins has been taking care of my cars for over 10 years and I have always been completely satisfied with their work. I trust their diagnosis and know my car will receive the best service. I highly recommend them!
We do not recommend this repair facility due to overpriced differential fluid $$$$$. $43.00 per quart! Thats a rip off! They also over-charged by one quart, an extra $43.00 for absolutely nothing! I should have sued them.The differential capacity is 1.59 quarts which should round up to 2 quarts. We were charged for three full quarts of fluid. A complete RIP OFF! What a waste of time and money. Total cost for a simple differential fluid change $208.57!Do not assume you will be getting a fair price because we didnt. A warranty on any part does not mean that (fluid) will be any more reliable and should not be used as an excuse to overcharge! GO ELSEWHERE!
Ive been a customer for the past couple of years. They do a great job! They are upfront and honest with their pricing and are very accommodating. Bill, Jennifer and the whole crew work their tails off to provide the best service. Give them a try you will not be disappointed.
I had my Colorado towed in. Bill and his staff diagnosed the problem and had it ready to go the same day. Im always treated fair and will continue to take my vehicles to Griffins for routine service and repairs.
Jen & Bill go above and beyond... have always taken great care of my car... highly recommend, if you want somewhere that is efficient and cost effective. They treat you like family!
Bill and Jennifer Griffin are awesome people both personally and in business. I went to them with a vehicle issue. I was able to talk to both Bill and Jen about personal issues to make them understand my point of view. They spent all the time and effort at the initial consultation to make me feel comfortable to do the work. They installed a custom radio of my choice (apple car play) in a 2007 trailblazer. Along with a complete power steering job (rack and pinion, outter and inner tie rods, steering alignment, power steering lines high and low pressure, power steering pump and power steering fluid cooler) “side note” belle tire gave me a quote for this work and it was over 500 dollars more than what griffins auto clinic quoted me for. I went to belle tire to fix my steering issues. I was left with a 1200.00 dollar bill and the issue was not fixed. All they said was is here’s a bill for another 1950.00 you need these other items fixed. My question to them was why didnt you bring this to my attention prior to the intitial quote and work you did? Not only did griffins auto clinic fix my initial concerns, But they went above and beyond for only 500.00 more. Meaning the power steering issue, a new instrument cluster, a new 400.00 radio plus the wiring harness to allow my steering wheel to communicate with the radio, plus the three hours I hung around their shop feeling like family. I know have a vehicle I can drive that I feel safe and stylish in driving in. I am also a business owner myself and I know the growing pains of trying to “compete” with big box ticket companies. They went above and beyond for less money. I see a review from someone below this review about being “over charged” for fluid. All I read was their issue was fixed, yet they felt they should pay less. Garbage review, please don’t let the one review alter your opinion for the company. Remember the old saying “for every one bad review their is 100 good reviews”. I took the time to do this because this is how strongly I feel about my experience with griffins neighborhood auto clinic.
I really liked Griffins Auto Clinic. I read the good reviews online when I was looking for a place to have my fuel lines looked at. I learned even though they were quite rusted I really only needed a new fuel filter and the lines were in great shape. I would highly recommend going to Griffin at least to have something checked. I felt like I paid a really fair price, which is saying something, I usually do most of my own repairs.
Bill and his team really value your time and appreciate the inconvenience that a vehicle repair brings. They work quickly and stand by their work. I wouldnt hesitate to recommend this shop.
Bill is such a wonderful gentlemen helped my old 2002 Toyota Camry car with inch by inch issues and defects. He gave me a complete list and articulated clearly about each defect in my vehicle. Unfortunately my decision moved to buy a new car otherwise i would ask Bill to complete all repairs in my car . I called twice and he patiently explained each issue and when to resolve if something urgent. I definitely recommend this auto clinic to my friends for their car needs. Very professional staff and excellent knowledge on cars.
Having my car serviced is not generally a service I get overly excited about but my experience at Griffins was so painless I had to share! As a Volkswagen owner I had been warned that I needed maintenance at 40,000 and the services on that list were a mile long and the cost quoted was also a mile high. I called Griffins and was told to bring my car in...many of the services were routine for them and I had no reason to panic. On the drive to Griffins....in 2 degree weather...I found that my heat was also not working. I left my car and was prepared myself for a day of waiting around in a local coffee shop. In way less time than I expected...my car was inspected, maintained and I had heat again...in a fraction of the cost that VW had quoted me. They were professional and friendly and I am definitely putting the word out - if your car needs service/maintenance....get it to Griffins Neighborhood Auto Clinic!!
I was having my Monday on Tuesday to give an idea what kinda morning I was having, and after exhausting my capabilities had to find a more qualified technician to get me back on the road... Anyway, from the initial phone call with Jennifer to get the ball rolling, under the tight schedule to get me back on the road, Scott was very helpful and of course not to leave out the awesome technicians that performed incredibly fast and efficient... The owner stepped in and was very friendly on my wallet... I can’t say enough great things about this place, Superior service and some good folks to boot!!
Scott was super friendly and didnt try to push me to spend more. even recommended i could change my air filter myself to save some money.
Awesome experience! Very friendly and knowledgeable staff. Quick turnaround too. Had my vehicle back to me in a day and a half. Quality work at reasonable rates. Definitely a customer for life
Ive had work done several times in the past without issue and with good turnaround. This last repair was no different. I highly recommend and will continue using Griffins for my automotive needs.
Griffens was referred to me by my neighbor in South Lyon. Although there are plenty of shops closer I d rather visit Griffens because of the care they have taken to every visit. Scotts patients and Bill know how brings me back when I need service work.I would refer them to my family.SincerelyNic Major
I agree 101% with other customers’ comments-prefer having Griffin’s Auto Service take care of my car than another local dealer. This company is trustworthy, convenient and knowledgeable. Griffin’s Auto Service= A++
Friendly staff, and honest. Highly recommend.
After being disappointed with some dealer experiences, I searched Angies List and found Griffins which was highly rated. Ive had Griffins perform oil changes, brake service, exhaust work, and a transmission flush. Theyre friendly and explain everything clearly. Recently, they added an online service that tracks each vehicles service history. I like this because I can easily look up the last time I had an oil change or brake service. Im very happy I found a shop that I can trust.
Honest, dependable, and professional are the qualities that come to mind when reflecting on my experience with Griffins Neighborhood Auto Clinic. My vehicle was serviced quickly and the work that I had completed was exceptional, all at price that was reasonable. I would comfortably refer anyone that is in need of auto repairs to GNAC due to my satisfaction, knowing that the job was done fast and done right the first time. Thanks guys!!!
Griffins does a great job. Every time I take me car to them they tell me the problem, the solution and the cost. They are honest and fair and I trust them.
Im not from Michigan so I chose Griffins Auto Clinic based on their reviews, and Im so glad I did! They were so helpful and fast! I felt like they were honest with us and I could trust what they said was wrong with my car. I would take my car there again and highly recommend them!
Never have I ever received a call asking how my car was running weeks after I got a repair. I had to listen to the voice mail twice to actually process it. That, to me, is amazing customer service. The whole staff at the shop know what they are doing and seem to work perfectly together which is great to see.
DONT TAKE YOUR CAR HERE IF YOU LIKE YOUR CAR!Took way longer than estimated to finish the car and when it was returned it was scratched so horribly and they handed me the keys like everything was normal I had to get the car repainted made them pay for it. Also took my car here a few times before that and always leave with more issues than it came in with
My car would no longer allow gas to be pumped into it. Griffin first checked for simple fixes but they turned out to not be the problem. They had to lower the gas tank to check and then replace the charcoal filter and vapor sensor. Each step of the way what they would do, how much it would cost and when it would be done was explained. After the repair advice was provided on how to avoid a repeat occurrence. The cost seemed fair. I would recommend using this garage for car service.
Scheduled with openbay through Lyft. Was quoted one price which I was completely fine with. Once I got there he me I was misquoted by them. And he would correct it and I would actually get a better deal. So he did something on the computer . And then he left and left his wife in charge. Once I noticed whatever he did charged my card another $23.73 on top of the previous fee, no savings at all. I was told not to worry about it by his wife and that he would fix it when he returns. The next day I received an email from him and then he blamed OpenBay. After telling me how I need to be grateful for the services that were rendered at the amazing price that he gave me. He continued to berate me and tell me how he was never even paid by openbay at all. Im a nightmare of a customer and he doesnt need my kind... Meaning anybody that drives for any ride-sharing services.. I have worked with small business owners most of my life. And Ive never seen anybody with this kind of business ethic at a shop in my life. Its a shame..
Great shop and great approach to servicing and keeping customers. Theyre honest, experienced, and polite. They prioritize their repair recommendations well, giving you a good idea what should be soon, and what can technically wait if you need time.
Nice people to work with. Good prices. Will definitely take my car there for future service.
Have Zero to complain about when it comes to Griffins Neighborhood Auto Clinic. All I had done was an oil change but it was extremely convenient because it was down the street from my work and the price was un-beatable for the quality of service done. Griffins Online reports they send out are also a awesome bonus when it comes to keeping track of my maintenance. Overall Two Thumbs Up
Great, honest service. This is the best car repair shop in the area, hands down. I’ve been to many other shops over the course of my car repair life. No one else compares. Bill & Jen go above and beyond.
Bill is very easy to work with. They did a comprehensive check on my vehicle and presented my options. He didnt try to scare me into doing all the work at once. Id recommend them to anybody needing work done on thier car.
Bill, Jen and their team are great at what they do. Thanks for always taking great care of our vehicles when they need a “professionals” touch. Keep up the great work!
I went there when my car had a sudden rattling from under my hood. I came in and they looked at it. I told them I had a long ride back home, they took me in right away. Bill took care of me and sent me on my way. If I could I would rate them higher than 5 stars, and would recommend them again to anyone.
I work in the next building over and my car battery died. They sent someone over who jumped the car and then drove it over to the shop. They replaced the battery and fixed a couple cables in under an hour. Great customer service. Thank you!
Absolutely stellar customer service right along with trustworthy and talented mechanical professionals. We go out of our way because they are so worth it...A wealth of knowledge, trustworthiness, professionalism, fair pricing, availability, and service with a smile!
Nothing but the best at Griffins. Honesty and quality work every time. They are #1 in my book no doubt. Thanks to Bill, Jen, and the whole staff.. you guys rock!!
Great place to get your vehicles fixed. They are very honest and will work with you to get you vehicle fixed right.
I have used Griffins 3 times on 2 different vehicles, and every time, they fixed it right, and at a fair price. Super friendly and fast also. They check off every box.
Excellent, knowledgeable services every time at very fair prices. They do a great job at keeping you informed and providing the very best costumer service in the industry. Huge base of repeat costumers! Now that says something.
Honest service. Honest pricing. Everyone is treated like family when they bring their car in. They handle performance cars and regular cars honestly and fairly.
Everyone was very nice and professional. I would definitely recommend Griffins, for your car needs.
They showed me what was wrong and what they were going to do, gave me a ride home. When the vehicle was finished they picked me up, and brought to their shop. Honest and effective, will use them again.
By far the best mechanic I have ever dealt with! Great service and great staff. Bill goes above and beyond the call of duty - I refer everyone I know to Griffins!
Was scrambling around last minute to get my customers truck DOT called Griffin’s, talked to Bill he said no problem just bring it in and they would get it in right away. Thank’s for the quick service 👍
Excellent and honest work. Trust them more than my local dealer to be upfront, properly diagnose any problems, and make the repair correctly and for a fair price.
The work that I required was done to my satisfaction, but I do respect them for not wearing face covering due to COVID-19. I required a ride to work and mask was not worn in car.
Great service, Bill and Jenny and the rest of the team stand by their work. Someone you really can trust to get the job done right.
DO NOT TAKE YOUR CAR HERESneaks in chargers and then gets very defensive and blames it on the costumer it’s a on going cycle read the other reviews....
Great, honest people.Bill will treat you with honesty and respect. He gets to the source of the problem quickly, and does his best to get you taken care of care of as soon as he possibly can! 😊
Weve only had positive experiences when bringing our car for service at Griffins.
Trustworthy local auto repair shop who go out of their way to give quick, accurate quotes, estimates, opinions and guarantee their work.
This is a great shop. They listen to what you tell them your vehicle is doing and go from there. I have suggested this shop to several people and will continue to do this.
Highly recommend this place if you’re in the area! Staff was very friendly and got me in and out in a timely manner
Great service for my older model Honda, reasonable prices, and the work is completed when promised; overall a great shop.
Bill and Jen not only have a great staff that does the job right, but they have a welcoming atmosphere and great attitude.
Great service! Friendly staff and though work. This is the place to take your car for any service needs. You wont be sorry.
Great service, great pricing and great people. They go the extra mile to offer less expensive alternative solutions, when appropriate, that their competitors do not. High recommended.
Great service, fair prices and best of all honest folks! Trust them with our company fleet and my personal vehicles.
Amazing service! What a great team of technicians to go along with the family ownership!!! Would highly recommend them for any needed repair work
They have made me a longtime customer through doing quality work and being honest.
We get both of our cars serviced here. It’s great service every time.
True automotive professionals that operate with real integrity and honesty, a rare thing in this world today!
Went there couple of times for two of my car, their service is very good and good family run business and service.
I needed to have my vehicle towed in for service and Bill personally took care of it. Great Service!
Great service! Griffins is my first choice auto repair.
Dont do what theyre supposed to do. And leave your car outside with the windows down and keys in the ignition for anyone to come and take it.
Great place. Bill and everyone takes pride in their service. Would recommend to everyone.
Put very simply a car care and repair company that you can trust. The people are knowledgeable and they do what they say they will do.
Took great care. Helpful inspection pictures sent to me. Got everything done quickly
This was an awesome experice where I was kept informed about the issues and walked through the the solution as well as putting a forward plan together.
The mechanics here are honest, considerate, respectful, and skilled. Its a fair distance from my apartment and its worth the drive!
Brought van in to be checked prior to purchase. Staff was courteous, professional and efficient. Report provided was clear and simple.
Bill Griffin is always extremely helpful whenever I have an issue. Great costumer service and great people.
Had Griffin replace motor in My Escape did a awesome job . Thank you Griffin Staff.
Awesome folks. They know their cars.
Great job on my 50 plus year old car even after some unexpected set backs!
I would definitely recommend Griffin’s. They are fair and honest.
Their service was excellent, and fairly priced.Quality and genuine parts.Welcoming staffs.
Nice employees and good service
Great and trustworthy place!!! Awesome people. I won’t take my vehicles anywhere else!!
Top notch. Bill and his team will not steer you wrong. Give them a shot, you’ll thank me later
Fixed our van. Brakes are as good as new now. Thank you Griffins!
Fast friendly service A+ wouldnt take my navigator any were else.Thanks Bill.
Great customer service polite work is done in a timely manner and you never have to go back for the same thing twice they do it right the first time
This place rocks! Always friendly and affordable. I cant go anywhere else now that Im treated so good!
Got to my car in in good time did a greet job fixing it
I always leave Griffins knowing my car is in top running order!
Will get to problem on your vehicle and will tell the real problem with your vehicle,and good customer service..
Friendly, helpful, did a great job and car was ready BEFORE they said it would be!
Professional service at a reasonable price. They stay in communication with you, the customer.
The best service around, super fast and super friendly! Thanks Bill, you guys are amazing!
These people do not deserve the money . Too expensive and they dont let you know in advance what they are doing and they charge an arm and a leg for simple stuff.
Like the business, love the people! Will come back.
Outstanding and thorough service, and very friendly staff! Thank you!
Great customer service and great auto experience
Very trustworthy and complete. Highly recommend!
Great service. Highly recommend.
Awesome
Outstanding place that’s on time and very knowledgeable
Great team and great work! Strongly recommend!
Great group of people. Does great work
Best shop in town good honest work
Fantastic service! Great staff.
Very good service!
Very helpful, fast and fair pricese
Great service and knowledgeable staff
Done on time, at price quoted
Excellent Customer Service!!! 👍🏾😎👏🏽
Fast and courteous service.
Great service as always
Honest, dependable service
Great service!!
Very trustworthy and affordable
Go them. amazing!!!
Always above the rhest!!!
Straight forward and honest.
Once again Griffin’s Auto comes through! I had a long trip coming up & Griffin’s made sure my vehicle was safe & sturdy. Post trip oil change & checkup — all is well. Thank you Griffin’s Auto!!!
The team was so helpful, they got me in right away, turned my car around fast and provided a detailed invoice for the repairs conducted. Very fair pricing, friendly and knowledgeable staff!
Total reviews rating 4.8
173 Reviews for Griffins Neighborhood Auto Clinic, LLC 2023:
Review №1
2022-06-02I was referred to Griffins by another local mechanic whom I trust. I have a 1969 Camaro award winning show car and as so I dont trust anybody to work on it. Scott, the manager and Bill, the owner took very good care of my car. They diagnosed the issues suggested fixes and at all times were prompt in answering my questions. At the end of the day Im very pleased with the service I got as well as the reasonable fees they charge. It looks like I found a new mechanic for my baby.
Review №2
2022-02-23My car had to be dropped off on a Sunday, Monday morning we went in first thing and realized that she wasnt worth saving with the expected cost of repairs. Since we were from out-of-town, they were nice enough to call their scrap guy and get an offer for the car. To keep us from having to wait on him, they even wrote us a check themselves and take the title so we could get on the way. Even without them doing any service to our vehicle their highest quality of helping people out who are in need was very apparent and appreciated given the pinch we were in.
Review №3
2022-07-10Griffins did an excellent job and quick I was expecting them to have my Bronco for a much longer period of time. They got right to work on it and got it done very quickly a day later and we were back on the road running great!! great guys professionally run business.
Review №4
2022-05-13Griffin’s has been keeping my car in good shape for many years. They are so personable and professional, honest and efficient. I trust them 100% to advise me and prioritize repairs on my high mileage VW. I will be their customer for life!
Review №5
2022-07-20Everyone at Griffin’s were amazing to deal with! Scott & Alex kept me informed about the status of my car throughout the entire repair. Able to drop off and pick up after hours using the drop box which was a huge help for me!
Review №6
2022-05-16I had a doctor appointment and came out and noticed I have a big screw in my tire. I panicked, because Im a woman and some of us will panic first. I googled a tire repair near me and Griffins was the first to come up. I walked in and instantly felt comfortable, the atmosphere is comfortable and the service was quick and affordable. Scott explained to me what he would have done to repair my tire, have me a quote and soon after, I was back on the road! I would recommend Griffins Auto Clinic to anyone, family & friends! Thanks for taking good care of me Scott, nothing but good things are to be, for you!!!
Review №7
2022-05-13Bill and Jenn were great,took my car in for a timing belt. Car was done quickly,after the parts came in.car runs like new. I would recommend there service.
Review №8
2022-05-23Service was quick and the advisors were very courteous. Ive already recommended them to friends and will bring my vehicles back here in the future for any work needing to be done.
Review №9
2022-04-30Bill and his team did a great job on my 4Runner TRD Pro. From the lift, tires, and breaks, everything turned out awesome. Highly recommended.
Review №10
2022-06-26Great Service - always get me back on the road quickly - I drive around 50,000 a year in 2001 car - and they keep me on the road/safe - by reviewing my car needs each time I come in for a service or an oil change.Griffins has serviced my old cars(with lots of miles )for almost 10 yearsMany of my friends and family use Griffins because of my GREAT service experience.