HI-Way Tire & Auto Service in Brighton
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Brighton, Livingston County, Michigan, US
Site: http://hiwaytireauto.com/
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:Closed
- Sunday:Closed
I was introduced to Dave at Hi-Way by my now husband. We were dating and I was from out of town he said to go there for an oil change so I did. The experience was quality. But I was 25 and an oil change was an oil change. Ten years later Im still taking my cars to Hi-Way. Dave and Rob have always been honest with me and charged me a fair price. I have never had to return for a repair without the guys there warning me I would have to. Great local business.
I have been in business over 15 years and have always used Hi-Way Tire for my vehicle maintenance. They are reliable, fast, and the work is always quality. Dave never tries to gouge me or charge me for things I do not need. Thank you Hi-Way for helping keep my crews on the job.
It seems it’s ok for Dave to be rude to women.. you need to be a good ole guy. Had new tires put on along with several other things, never received a call with estimate, just told car was ready and how you paying. Had to go back because I had a vibration which wasn’t there prior, and still not fixed. Long time customer that will NOT be back.
These guys are just great. What can I say without sounding cliche but the guys down at hi-way tire ALWAYS give you a fair price and work to make everything right. I am have been going to them for about 2 years now with no complaints. Not once have I felt that there was any shadiness to their operation. I have had work done from oil changes to moderate mechanical repairs with no complaints to speak of at all. Their prices are better than average and they will work within a budget. Give them your business!
Had a flat tire, and they told us theyd be able to get us in by the afternoon but we needed to get to work. Must be a busy winter!! Last time they saw us immediately, so I know they do care and really do want to help. They promptly filled up our tire for us and given the hardship presented, didnt demand payment. Fantastic eager service, no guilt-tripping. They just help you and move you on your way.
I have taken my vehicles to Hi-Way tire for many years. They are above all honest and friendly. As the name implies they sell tires, but they also do many other automotive repairs. Ive had them replace wheel bearings, suspension components, brakes, and tires. They have always provided good service at a reasonable cost. Ask to speak with the owner. As an automotive engineer, I am frequently skeptical about automotive repair shops, but these guys are the real deal and have earned my trust!
Were able to fix my car same day and didnt try to upcharge me or get both sides or the one thats always pulled, the alignment. Had additional issue and was fair about pricing with that. As a single female, I didnt feel taken advantage of. Thats was a nice change because I do know a little about cars and repair. Seems fair. Id use again.
I took my 2014 Nissan Titan in to have new Bilstein shocks installed. During the install, they found that one of my front coil springs was broke near the top. They had a new set of springs over-nighted, and had everything installed within the next morning. No high pressure sales tactics... and no feeling like you just got taken advantage of after pulling of their driveway. These guys are speedy, professional, affordable, and do great work! Will definitely go back for future repairs, and will refer friends as well.
I would not recommend Hi-Way tire. I have had two separate experiences there over the last three years. First was the purchase of tires for my vehicle 2 years ago. After receiving the vehicle, I returned days later because of strong vibrations at high speeds. After checking out the car, the owner informed me nothing was wrong. He offered to put a different set of tires on my car if I was not satisfied. I agreed. Following the second set of tires the problem continued. Keep in mind nothing was wrong with the vehicle before getting the new tires. I took the vehicle back two more times and was told the issue was my transmission. I quickly got rid of the vehicle due to this discovery. I purchased a new vehicle and 40k miles into the ownership of the new vehicle I returned to Hi Way. I felt I owed them my business due to their supposedly great help the last time. I once again purchased new tires. Days after this purchase of tires, I returned due to vibrations in the steering wheel at 70 miles an hour. They checked the balance and told me all was fine. I left thinking I was just being too picky. I rode on those tires for some time, seldom at high speeds so I didnt notice the vibration. This week I did a lot of highway driving and noticed the same issue was still there. I decided to take my vehicle to the dealership I purchased it from (should have done this right from the beginning). I was informed my tires were “grossly out of balance” and any further vibrations I would experience after they balanced them was due to the low-grade quality of the tire. I shared with the dealership what I paid for the tires and was told “I would never pay that kind of money for those tires. I am left feeling that Hi Way tire sold me low quality tires at a high price to make up for the incident two years ago. I am also left to believe their customer service is poor and not what I would accept as a reputable business. Since sharing my story with friends, I have come to learn they too have sworn off Hi Way tire due to poor service issues. Dave, you have lost another customer.
After almost 2 years of trying to find the right place to maintain my van....I found it!! As a single woman and dealing with multiple estimates, these guys were true blue honest! I will be sending them a thank you card. Top notch! I’d give them 10 stars if I could! Thanks guys!!
Went in to get an alignment and wheel stud replaced. They checked the alignment and that was fine. They told me they didnt replace the wheel stud because the wheel hub was in the way. I didnt receive a call giving me options on how they can repair it, they just decided they were not going to fix it. Then they gave me some estimates on some other repairs my car needs. The older man behind the counter literally sighed as if I was irritating him while l asked questions about the estimates. I couldnt even believe it when it happened. I took my car over to A&H Auto and they fixed the stud and were very friendly. Dont come here unless you are fine with being treated like crap.
Took my car into Hi-Way Tire for a coolant flush and Serpentine belt change. They did excellent work and my heater core ended up needing back flushed, when I got my car back I could no longer turn the air all the way up without it freezing me out. Hi-Way tire is my go to place for repairs and tires. Good honest repairs at the right cost.
Hi Way Tire is the only place that we trust to not only do the right thing, and do it right, but at a reasonable cost. We bring our vehicles here whenever something is wrong that we can not fix ourselves without being fearful that they would put a higher cost on it then needed, and they can always at least get your car in to look at it fast, and most of the time they have been able to fix it in the same day. I am female and I have no idea what to do to fix my vehicle, but I ask any question that I need to ask and they explain it to me without getting irritated. The man who is always at the front desk knows everything that goes on in that place, and everything is ran by him before anything happens. Quality control!! Cant say enough about them, my sister also uses them and feels the same. They do way more then fix or change tires! Ive even had them check out my gas efficiency as I was using a lot more gas then usual, they have changed out a tie rod for us as well as put on new tires for both of our vehicles.
My son and daughter got a flat on US 23 and we googled repair shops. The first one (I wont name) quoted me a ridiculous price. HiWay tire and auto came up next. I called and got a friendly greeting and a fair price. They aslo gave me an honest answer when I asked for a tow service in which I got an awesome price for. I would reccomend this shop for all your tire and auto needs. Awesome experience 💯💖
Total reviews rating 4.7
99 Reviews for HI-Way Tire & Auto Service 2023:
Review №1
2022-06-27An honest and reliable car care business! We have used them for years for all our cars. We trust their judgment and they are always very pleasant 😊
Review №2
2022-07-08By far the best service Ive ever had. Broke down on the interstate and they got me back up and running in less than 24 hours. They also made sure I got to and from my hotel safe. They saved the day for me especially right before the holiday.
Review №3
2021-07-12Bought new rims and tires from these guys they were great on finding them, competitive pricing and quick to get you in and out. Couldnt ask for better customer service!
Review №4
2022-06-17Ever since my family moved back to Howell, we have used HiWay tire not only for tires but for all kinds of the help a used car needs to stay smooth running and dependable!
Review №5
2022-04-30For my ford focus - Great service, friendly and will continue to be my only place for my auto needs!! Go see Dave at HI -way Tire you wont be disappointed
Review №6
2021-10-10I could not recommend Hi-Way more enthusiastically, they are honest, friendly, and do great work at a reasonable price. As a woman a lot of car places are condescending, but everyone was very professional and helpful!
Review №7
2020-06-22Honest, reliable and quality mechanics are hard to find. That’s why I’m very happy I found Hi Way Tire. I take me and my wife’s cars there for anything from oil changes to new tires to anything else. They are reasonably priced, always communicate what’s recommended and what can wait and never have tried to up sell me on anything I don’t need. Go see Dave and Rob for all your vehicle maintenance needs. You’ll be glad you did.
Review №8
2021-03-09These guys are great. I’ve been using them a little over a year now and I don’t see myself ever going anywhere else. They’re honest, their prices are fair, and repairs are done really fast. Great bunch of guys. Recommend them highly.
Review №9
2021-05-24We were on our 2 hour way home & got a flat tire-first we tried a “chain place” and they were no help told us it would take too long.. Pulled into here 15 mins before closing and the owner and his crew fixed us all up QUICKLY and got us on our way with ease! They were absolutely WONDERFUL I recommend them to everyone!
Review №10
2020-01-28I needed a 4 wheel alignment for my vehicle.Scheduled an appointment online and got a quick response.Was in and out quick and the guys have great customer service and are very friendly.Found out that I only ended up needing my front wheels aligned because the back looked good. Ive been having problems with my front left wheel for months and when I went to drive my car out of the parking lot it felt like it was brand new again!!Will come back to you guys if I need anything in the future!Thanks again!Zachary