High Desert Auto & RV

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Name: M*** R*****
Date: 2024-05-18 01:39:50
Rating: 5
Comment: Great service !Great people !

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Name: M****** D******
Date: 2024-05-14 18:27:30
Rating: 5
Comment: Ive been a customer of High Desert Auto and R.V. for four years now, referred by my sister.Brett and Lori are great people providing friendly and professional service.I highly recommend them for your auto care needs.Michael and JoAnn

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Name: K**** H******
Date: 2024-05-02 00:23:39
Rating: 5
Comment: They were very attentive and responsive! They are very fairly priced! They ordered needed parts and did a thousand dollars worth of repairs in a single day. I would recommend them 100 times over again and will definitely be coming back if any other repairs are needed.

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Name: J****** B
Date: 2024-04-22 01:46:14
Rating: 5
Comment: They were so helpful and nice! Theyre honest and reasonable and Im so appreciative of their service

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Name: L******* A********
Date: 2024-04-18 18:37:07
Rating: 5
Comment: Very helpful and great service

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Name: M****** R*********
Date: 2024-03-12 02:41:03
Rating: 5
Comment: High Desert Auto & RV Hesperia CA is a family run business and the owner Brett and his mechanics are friendly and they all posses excellent mechanical skills an knowledge. Brett and his mechanics have worked on all of my older cars and they know exactly what they are doing. I highly recommend that you use High Desert Auto & RV Hesperia CA. You wont be sorry.

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Name: C******** C****
Date: 2024-01-26 01:54:14
Rating: 2
Comment: Took our Rv for an oil change again except this time they charged us over $300, not going back...

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Name: R** G****
Date: 2024-01-15 19:55:25
Rating: 5
Comment: I will definitely be using them again good people

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Name: R*** V******
Date: 2024-01-07 03:32:36
Rating: 5
Comment: Thank you Brett and Laurie for the great customer service and repair of my RV. There is no other auto shop I trust with my vehicle. Honest, friendly, quality work every time. Thank you for always going the extra mile to help me.

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Name: J*** P***
Date: 2024-01-02 19:12:58
Rating: 5
Comment: When youre away from home and find a place like this you feel lucky. Thanks guys for the professional work and quick work to my Toy hauler, Brett, Lori and Josh wish you all a happy new year, thanks again John Peña

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Name: J******* S******
Date: 2023-12-11 18:39:53
Rating: 5
Comment: Precise troubleshooting issues, up front with customer on repairs needed. Competitive pricing. Quality work and available for questions

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Name: r****** m*****
Date: 2023-11-21 18:15:56
Rating: 5
Comment: Great service, great people!

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Name: L*** G******
Date: 2023-11-21 18:15:18
Rating: 5
Comment: Always great customer service and experience. Gets the job done when no one else can

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Name: j**************
Date: 2023-10-02 19:20:36
Rating: 5
Comment: Recently used HD auto and RV for some major engine repairsMet with Brett. He explained my options gave me an accurate quote. There were no unexpected up charges.I feel I receive quality work at reasonable priceBrett is very courteous, professional, and patient he answered all my questions.Communication before during and after repairs have been excellentI would not hesitate to use HD auto and RV again they provide quality work along with excellent customer service

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Name: D****** H********
Date: 2023-09-27 01:49:55
Rating: 5
Comment: High Desert Auto & RV does all my work from oil changes to major repairs, Ive NEVER been disappointed with their work and honesty! Keep up the great work!

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Name: M*** C***
Date: 2023-09-07 17:27:03
Rating: 5
Comment: Brett was awesome, very courteous, knowledgeable and got my rig in tip top shape. All work completed in a timely manner and as promised. Thanks 🙏 guys. 👍👍

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Name: A***** G****
Date: 2023-09-02 18:18:49
Rating: 5
Comment: Awesome family owned business. I would recommend to anyone. Great work and quick. You don’t really get a lot of that these days. Happy.

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Name: b**** m*****
Date: 2023-07-28 18:35:42
Rating: 5
Comment: Great customer service! Awsome time frame with solid repairs.

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Name: D***** G******* S*
Date: 2023-07-19 17:11:12
Rating: 5
Comment: I have had work done here a few times, always satisfied.

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Name: K****** C*****
Date: 2023-07-07 19:35:29
Rating: 5
Comment: Amazing service! This is our go to with any issue with our cars or trailer!

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Name: M**** P****
Date: 2023-06-29 17:48:48
Rating: 5
Comment: Yet another outstanding job

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Name: R***** D****
Date: 2023-06-21 18:12:53
Rating: 5
Comment: Good honest work and good advice on my car problems and my RV problems

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Name: J******* B******
Date: 2023-06-13 18:20:15
Rating: 5
Comment: Very Honest, Professional and knowledgeable team. I am a single mother of 3 whose spouse is on deployment. Living check to check, I recently started work as delivery driver and my vehicle is a necessity. With us breaking down, I was stressed and stretching my last dollar. Their knowledge and way of explaining what work needed to be done left me feeling like it was my own father fixing my vehicle. They were able to help with financing plans to help cover the cost. Got me in and out one day, no appointment, just walk in and a prayer.I am so grateful for this company and strongly recommend them to all in the Hesperia, Apple Valley, and Victorville area. 10 stars all around great place to bring your vehicle needs.

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Name: J** K****
Date: 2023-05-23 17:13:17
Rating: 5
Comment: Very knowledgeable and helpful. Communicates well.

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Name: J*** O****
Date: 2023-05-22 17:11:27
Rating: 5
Comment: Awesome service very Honest on time

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Name: R** Q*******
Date: 2023-05-05 01:33:13
Rating: 5
Comment: If you want it repaired once and correctly, come see Brett and Lori

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Name: s**** s***
Date: 2023-04-20 15:31:57
Rating: 5
Comment: Great customer service, knowledgeable, went the extra mile to find a part that the dealer didnt have .

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Name: C******* R***** (*********
Date: 2023-03-28 21:11:43
Rating: 5
Comment: This place took the dread out of taking the car to a shop. Honest, good communication and very knowledgeable about car issues. Highly recommend

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Name: E*** H****
Date: 2023-03-28 15:50:45
Rating: 1
Comment: I go in there and get a quote for $600 to replace a broken stud bolt. They tell me it will be a week so I make an appointment. I show up on my appointment and they tell me I was supposed to be there at 8:30. I wait another week. Two weeks I wait and I show up on my appointment exactly on time just for him to tell me that now it is $666 what an ironic number I then proceeded to say you are not communicating with me this is not what you told me before and he kicked me out of the place. Absolutely the most unprofessional business Ive ever seen in my life! Please do not go here please!

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Name: P**** M******
Date: 2023-03-16 11:10:32
Rating: 5
Comment: When our motorhome engine died Brett went out of his way to make sure we were taken care of. Updated us every step of the way until we were back on the road. If we lived closer we would have all of our vehicles serviced here. Friendly and considerate, we recommend his shop if you are looking for someone who is honest and reliable. 5 stars is not enough.

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Name: A* A****
Date: 2023-02-26 03:35:55
Rating: 5
Comment: Great professional service!!👍🏽

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Name: S**** R********
Date: 2023-02-25 02:04:32
Rating: 5
Comment: Had to have my clutch replaced. Brett was amazing! Very knowledgeable and professional had my repairs done in 2 days! I highly recommend HD Auto and RV.

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Name: D**** A*****
Date: 2023-01-16 20:57:40
Rating: 5
Comment: High. Desert auto RV is the best, Brett and Lori are wonderful. Service and good work reasonably priced . Very quick response and prepare time frame.*********

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Name: K******** P********
Date: 2022-11-09 16:15:36
Rating: 5
Comment: We go here for RV repair and maintenance issues. Will never go back to a dealer as long as local repair does the job in a manner that this repair shop does. Our RV is not left for weeks/months for repairs, Brett (the owner) is extremely experienced and knowledgeable, repairs are explained in a manner easy to understand and completed in a thorough and timely manner. We highly recommend the High Desert Auto & RV repair for all repair assistance.

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Name: G*** W*****
Date: 2022-11-07 18:55:35
Rating: 5
Comment: Will definitely be using High Desert Auto & RV for all my motorhome repairs! Thanks Brett and Lori...👍👍

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Name: S***** C*********
Date: 2022-11-07 18:50:26
Rating: 5
Comment: Always a pleasure dealing with Brett! Hes the best!

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Name: H*** U**** A*****
Date: 2022-09-17 06:46:51
Rating: 5
Comment: THE BEST!! Honest & trustworthy! Brett & Laurie are the ONLY people I trust with my vehicle! Highest possible recommendation!!

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Name: C**** J* K******
Date: 2022-08-29 22:16:10
Rating: 5
Comment: Brett scheduled me in in short order. Had the job done quickly and professionally.

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Name: M*** L*******
Date: 2022-08-19 22:30:25
Rating: 5
Comment: Hdarv has been our rv repair and service center for many years, honest, timely and do good work

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Name: S**** H***
Date: 2022-07-13 01:24:35
Rating: 5
Comment: The Service this Company Delivers is Very Professional, Honest & Works very Hard for their Customers.

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Name: A***** J*****
Date: 2022-07-11 18:13:55
Rating: 5
Comment: I needed a rush job on my RV brakes and Bret made sure get my RV back on the road ASAP.

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Name: T** K********
Date: 2022-07-11 18:07:53
Rating: 5
Comment: We greatly appreciate your willingness to communicate directly with us and to explain what can do to prevent this issue from reoccurring.

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Name: D**** T*****
Date: 2022-07-08 14:16:12
Rating: 2
Comment: I am revising my review due to the problems I had with a recent RV trip across the lower half of the United states to the east coast and back. Although this establishment does good work, their road inspection techniques leave little to be desired. I brought it in for what they deemed to be a road worthy inspection. There were some critical items that failed during my trip that were preventable had they inspected them. These incidents cost me $3000 in repairs and we lost about a month of travel time sitting and waiting for repairs away from home. The rear suspension failed on the first day and cost us 3 weeks. The mechanic told me the shear springs were torn and thus failed. I was told by High Desert RV that my brakes were fine, but the front pad broke, causing rotor damage. The mechanic who serviced it showed me how thin the pads were. Also, the inside my front tires were worn down to the metal (which was discovered during the brake check) So I had to get an alignment and two new front tires. My rear differential was leaking. A mechanic in Louisiana told me the fluid was extremely low and he had to add some.These were ALL items which if given a proper inspection, could have easily prevented the problems weve had. I since sold my RV because of the expense in repairs, and the fact that I was totally disillusioned over the whole experience. My biggest concern was to get home safely. The other BIG issue was that 90% of the RV service facilities would NOT work on my RV. I depended on mobile RV repair techs and some truck tire shops, we were LUCKY to run across during our issues. I was also thankful that the two major issues (rear suspension and brakes) happened when we stayed at friends and relatives so we didnt incur hotel costs, or sitting in parking lots waiting to get fixed.If you use High Desert Auto and RV for road inspections, be sure to go to another establishment and get a second opinion.7.8.22:Response to High Desert RV. We did NOT take an unpaved road! We traveled to Phoenix AZ on I-10 and when we pulled into a Pilot for fuel, the shear spring broke. The other services that you had mentioned were not the ones that failed. I just want to make sure everyone is clear on that. Get a second opinion when you take a long trip folks!

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Name: D**** C
Date: 2022-06-13 19:56:44
Rating: 5
Comment: Thank God for people who still care enough to do things right. Thank you to Brett and the High Desert Auto crew.

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Name: D**** T******
Date: 2022-06-04 23:22:59
Rating: 5
Comment: I read the reviews and decided to give this place a try. So glad I did. Brett and Lori are nice and helpful, and they treated me like a long valued customer from the first day. I will definitely be taking my car here for any future repairs and maintenance. Highly recommend 👍

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Name: J*** P** D L***
Date: 2022-06-03 18:46:29
Rating: 5
Comment: By far Exceeded my expectations, Im new in the RV world and Brett was more than helpful. He went out of his way provide very detailed information about my coach, thanks again High Desert Auto & RV team!!

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Name: D***** W********
Date: 2022-05-28 01:13:23
Rating: 5
Comment: Brett did an amazing job! Himself and his staff were very professional. I was referred to him by another satisfied customer and Im so grateful they did. He was honest, up front, and timely. I am thoroughly satisfied and will be using them again for any repairs. The price was also very reasonable and the work was excellent.

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Name: M****** L****
Date: 2022-04-20 03:49:08
Rating: 5
Comment: Been going to Brett for years with our RV.! Hands down the best service! Immediately greeted with smiles and kindness as soon as you walk in. They go above and beyond every time. Would highly recommend to everyone looking for a great mechanic with amazing customer service.

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Name: P***** A*****
Date: 2022-04-15 23:16:51
Rating: 5
Comment: Its a Nice change of pace from the auto dealerships with nice customer service and quality work. I would recommend them.

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Name: E***** M******
Date: 2022-02-22 21:12:24
Rating: 5
Comment: As always Top notch Service 💯🏆

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Name: A***** G*******
Date: 2022-02-18 19:42:06
Rating: 5
Comment: Great service! Honest! I won’t take my car anywhere else.

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Name: j*** s********
Date: 2022-02-08 17:05:38
Rating: 5
Comment: I had a bad oil leak, took it to Brett, he knew exactly what it needed. As I talked with Brett, Lori took care of my wife and daughter with some hot chocolate. The new shop is set up nicely. I love these guys.

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Name: S***** H*****
Date: 2022-01-10 18:51:08
Rating: 5
Comment: Brett is one of a kind. He treats you like family. His communication is clear and very professional. His rates are reasonable and the work is unbelievable. He went out of his way to make sure I was satisfied. I will never take my RV anywhere else and I dont live in Hesperia. Forget the other shops use High Desert Auto you will be very happy.

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Name: R** S*******
Date: 2021-12-20 21:17:35
Rating: 5
Comment: Brett and Lori are absolutely the greatest people I’ve met in a long time. They made my experience amazing. I needed my work done in short order for me to make a trip to Wyoming. Not only did they get it done on time they followed up with me to see how the trip went. They were an absolute delight to have in my corner.

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Name: R****** M****
Date: 2021-12-10 05:26:54
Rating: 5
Comment: I purchased a used motorhome recently and brought it here to have several things fixed. Unfortunately I found out that I had been duped by the seller and the beautiful motorhome is horribly unsafe. After a thorough inspection everything was explained in detail and in terms I could understand. High Desert Auto & RV will be a required part of my next purchase. I would recommend them to anyone.

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Name: O** A*******
Date: 2021-11-25 16:19:03
Rating: 5
Comment: We had a breakdown with our diesel pusher motorhome while travelling south for our winter vacation. We were towed to High Desert RV. They did an outstanding job of accommodating our needs. We feel that they are very professional at diagnostics and executing repairs. We can highly recommend them.

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Name: S***** F*****
Date: 2021-11-12 19:15:07
Rating: 5
Comment: Phenomenal service. Good value. Quick turn a round, as promised. ⭐️⭐️⭐️⭐️⭐️

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Name: K**** A******
Date: 2021-11-12 19:00:22
Rating: 5
Comment: I’ve been here several times over the last 8 years. Always upfront and honest, with quality repairs and diagnostics. Brett and the crew have fixed over 10 family and friends vehicles. Excellent work, customer service and honesty.

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Name: n*** A*******
Date: 2021-11-02 03:17:56
Rating: 5
Comment: Lori and Brett are amazing, Brett was very straight forward about what had to be done. Lori thoroughly explained all the things needing to be done and was a delight to have a conversation with. Definitely will be coming back for any future maintenance, as well as highly recommending it to others.

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Name: M****** A M*****
Date: 2021-09-23 22:18:59
Rating: 5
Comment: First time here and Brett was professional and honest. Appreciated his recommendations regarding our vehicle. I recommend High Desert Auto & RV

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Name: C******* G*******
Date: 2021-09-07 14:24:57
Rating: 5
Comment: Very professional, friendly, and caring! They take the time to explain what is needed before the work is done. Will definitely be going back for all of my auto and truck needs! Thank you so much! Great service!

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Name: D***** L********
Date: 2021-08-20 17:49:03
Rating: 5
Comment: Im very glad to have discovered this business! Brett was friendly and informative, and provided answers to my questions, and also gave me suggestions for future repairs. I strongly recommend High Desert Auto and RV for your auto and RV. They did a work-around for my A/C system so that I would not miss the vacation that my wife and I have planned for months.... Perfect!

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Name: L**** S*****
Date: 2021-08-16 17:56:07
Rating: 5
Comment: I love Brett and Lori, always great people and great service 👍

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Name: S** O*****
Date: 2021-07-27 23:05:54
Rating: 5
Comment: I broke down in my desiel pusher rv on our way out of state and was not from the area, and Brett was very busy with other customers vehicles, but he understood my dilemma and got right on it. Brett and Lori were so nice and hospitable. He found the part I needed even though it was rare and got it in and got us on our way. I highly recommend this Shop. He knows what hes doing and does it right. Thank you Brett and Lori. We made it to our destination!

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Name: C**** l******
Date: 2021-07-17 19:18:01
Rating: 5
Comment: It was a little expensive but, you get what you put in. The man kindly fixed my A/C problem. He pointed out and showed me my dirty cabin filter and recommended a new replacement. He didnt have it on hand so he called a store and they sent someone with it. Pleasant shop and kind advice. My car feels like Alaska now. Thank you.

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Name: L**** G*******
Date: 2021-07-12 16:23:17
Rating: 5
Comment: Very professional my vehicle was at another mechanic for 2 weeks and they couldn’t find the problem. Brett found it and fixed it in 3 days. I would definitely go back

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Name: D***** C********
Date: 2021-07-06 01:29:21
Rating: 5
Comment: I brought in my 2017 Silverado with the AC blowing hot air. I was visiting my brothers and getting ready to go back to Texas. End of June during a heat-wave.Brett had me bring in my truck at 5:30 am, and found that the condenser had a leak. He was able to get the replacement parts the same day and get the cold air blowing the same day!!! Very professional and courteous. I highly recommend this business to anyone looking for a great and honest mechanic!

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Name: J*** E****
Date: 2021-06-29 00:04:26
Rating: 5
Comment: Professional job as always, have worked on my Motorhome for 3 years now, has always solved the problems

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Name: S*** H*******
Date: 2021-06-25 00:19:14
Rating: 5
Comment: I came across the shop while renting a UHaul trailer from them. Brett was able to diagnose an issue I was having with my diesel truck while I was hooking up to the trailer. I was so impressed by that, I decided to give him a shot with some repairs and upgrades that I was planning for the truck. Good diesel mechanics arent easy to find and I had been driving all the way to Anaheim for several years to use a shop that I was comfortable with.At the end of the day, I got good solid service and the repairs were done right the first time. And all this for a fair price. I may have found my new local mechanic from here on out.

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Name: c**** f*****
Date: 2021-06-19 15:41:20
Rating: 5
Comment: Had a lot of work done here on my vehicle. This place got the job done. Very professional and thorough. My car was returned clean and running puuuurrrfect! I will return in the future for a y other repairs

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Name: K****** H***
Date: 2021-06-11 20:28:40
Rating: 5
Comment: Brett was able to get me in within an hour notice to have my car A/C serviced. In just 45 minutes, my A/C was working again! Service was quick and friendly and I feel that I can trust them for any future needs. Brett is very knowledgeable and took his time explaining the details. I will definitely be back!

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Name: R***** C*******
Date: 2021-05-18 23:15:53
Rating: 5
Comment: Very friendly very courteous the job was done fast a very enjoyable experience I will be going there for all my repairs

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Name: S** S*******
Date: 2021-03-23 11:00:52
Rating: 5
Comment: The most professional business in the upper desert by far. Along with being the most honest. Brett Helped me through a very rough time in getting my vehicles up and running after the loss of my husband. He put a brand new engine in my truck, after having it at the dealership who was not honest.

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Name: d*******
Date: 2021-01-27 04:58:17
Rating: 5
Comment: High Desert Auto RV does excellent work! Trustworthy, very nice teamwork! Love them!❤️

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Name: G***** R**
Date: 2020-12-13 01:54:39
Rating: 5
Comment: I was not sure what was wrong with my charging system. Brett took the time to find out what was wrong and communicated with me the entire time. The best customer service I have had probably anywhere. Prices are very fair and the quality of service is outstanding!!!! Would not go anywhere else to get my RV fixed or serviced!!!!! Thank you Brett and your staff!!!!!

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Name: D** B******
Date: 2020-11-18 04:49:04
Rating: 5
Comment: Perfect Service

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Name: R***** G********
Date: 2020-10-13 20:23:10
Rating: 5
Comment: Brett and Lori rock they always get the job done and by far the best and most knowledgeable mechanic shop in the high desert

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Name: v********
Date: 2020-10-12 03:40:08
Rating: 5
Comment: I have taken my RV to other establishments in the High Desert. I never felt like they fully took care of my issues or treated me like a true customer. That was until I dropped off my motor home with Brett. Right from the beginning I felt like he cared about me as a customer and wanted to take care of the issues that I brought it in for. He gave me a quote over the phone and when I came in I had asked him to do a couple of additional items. One of the items he was unable to locate for me but gave me options to look into. The other item he didn’t even charge me for it. When I picked it up it was just as I had asked and he gave me some options for some urgent needs that I would need to address at a future time. I have to say I left there feeling that Brett did what I had asked and went above and beyond. He even charged me less then what was quoted. I had asked another RV tech for a price for the same job and it was $150 dollars more. I will definitely be bringing my motor home back for future needs. I would highly recommend taking your RV there before taking it to any other dealership. Great job Brett!

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Name: W***** D*****
Date: 2020-09-01 22:40:54
Rating: 3
Comment: My wife and I had engine trouble with our F150 towing a travel trailer. We limped it fro the bottom of Cajon pass to Hesperia. The guys at the local Napa recommended High Desert RV so I called Brett and said to come on over to see what he could do. We needed to get to Reno that night and Brett put another customer on the back burner to help us. We were in and out of there in a little over an hour. We are so grateful to him and his wife for what they did for us. THANK YOU SO MUCH!

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Name: M****** m******
Date: 2020-08-25 04:41:29
Rating: 5
Comment: Brett was a breath of fresh air to deal with. He was professional, up front, and knows his stuff. My family was in a pinch broken down on vacation with a broken motor mount and radiator. Brett was quick to diagnose the problem and fix it in enough time for my family to still go on our vacation. More importantly he did the job right. Record temps pulling the trailer across the Mojave desert in Baker. 118 degrees with pulling up steep passes and everything went right after he worked on my truck. Thank you very much. Would be back in a heartbeat if another problem would surface.

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Name: K**** K**********
Date: 2020-07-21 17:06:48
Rating: 5
Comment: Great experience very professional got the job finished in a timely manner for a reasonable price

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Name: K***** T*******
Date: 2020-07-20 16:57:16
Rating: 5
Comment: This is the best, most honest people I have ever met especially on the mechanic business! I - 5 star recommend High Desert Auto & RV to anyone.

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Name: L**** H***
Date: 2020-07-16 13:14:00
Rating: 5
Comment: Brent and Lori are awesome ppl, they worked on our 4runner putting a new wire harness and receiver hitch. Very good at pricing and work, well definitely com back to have them install the satatlie for our truck.... Thank you again for your help...

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Name: U****** R*****
Date: 2020-06-22 16:25:42
Rating: 5
Comment: High Desert Auto and RV have been my go to auto repair for more than 6 years now and keep me on the road in a professional and timely fashion thanks Brett and Lori

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Name: K**** R***
Date: 2020-06-16 20:20:17
Rating: 5
Comment: Brett was great and the whole staff was very helpful. Took in the RV for service and to check the AC and a couple hours later ready to go. Everything works perfect now and Brett went over everything that was done. Very profession great price for everything that was done. They have a customer for life.

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Name: G***** N***
Date: 2020-06-03 21:58:52
Rating: 5
Comment: Helpful, courteous, and knowledgable

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Name: M****** V** H*****
Date: 2020-05-25 22:51:07
Rating: 5
Comment: Brett and his team are awesome they know what they are doing here and I will definitely be taking my vehicles back to high desert auto and rv for whatever needs to be done

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Name: L****** A*****
Date: 2020-05-19 04:14:55
Rating: 5
Comment: My daughter & I were very impressed with Brett who took the time to explain what was done to my R.V. We had many questions, all of which he answered for us. I will be returning for any repair work since I am a single senior citizen who needs a reliable honest repair person. My daughter & her father also have R.V.swhich have been repaired here. We areall very satisfied with High Desert auto& R.V. repair service.

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Name: L*** S****
Date: 2020-05-09 21:51:18
Rating: 5
Comment: Friendly And knowledgeable

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Name: G***** S****
Date: 2020-05-05 21:19:33
Rating: 5
Comment: Recently had auto repair work done by High Desert Auto/RV. Very satisfied with results. Work performed as anticipated, auto returned in clean, repaired condition.Good, value, good work, professional service!Thanks, will use again

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Name: M**** O*****
Date: 2020-03-18 04:55:27
Rating: 5
Comment: The office was very welcoming. The service was performed with the highest level of integrity. It was really easy to schedule an appointment and to receive very fair quote. I definitely will return to this facility,

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Name: D******* T****
Date: 2020-01-12 00:27:37
Rating: 5
Comment: I am a full time RVer and had a major issue with my suspension system on a Friday afternoon. High Desert was recommended by another shop that couldn’t do the work on an RV. Let me tell you that Brett and his staff went out of their way to help me for the 8 days that I was stranded in their parking lot.I cannot say enough GOOD about these fine people and how helpful they were. They got me back on the road as soon as possible, did excellent mechanical work, and kept me informed the entire time. They even let me plug in so that my batteries stayed charged.The amount of money they charged was reasonable considering the scope of the job.They have uhaul trucks available for rent, and I was able to do my laundry, take a shower and grocery shop during my down time.In closing, I highly recommend High Desert as a place that goes the extra mile for their customers!

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Name: M M***
Date: 2020-01-04 17:06:00
Rating: 5
Comment: We can’t say enough great things about High Desert Auto and RV!They simply are the best in the area available to you for repairs of any vehicle. Brett and the staff went the extra mile and over the top for us when we broke down and was towed in for repairs over the holidays. They were so kind to us and helped us out tremendously over the time we were there. It took time to receive the specialty parts ordered for the diesel motor a/c compressor over the holidays but we were well taken care of! The repairs were made perfectly and we were back on the road. Thank you Brett and staff for being there for us in the time of need.

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Name: G***** B*******
Date: 2019-12-21 19:36:14
Rating: 5
Comment: Had fun looking

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Name: S***** E*****
Date: 2019-12-02 00:53:57
Rating: 5
Comment: Five Stars. Very happy with work. Repairs were done in a reasonable amount of time. Will take car back for any other work.

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Name: K**** H********
Date: 2019-11-19 18:42:18
Rating: 5
Comment: Brett and his crew are amazing. They have always helped me and my family out and theyll always give it to you straight. Best auto shop Ive ever dealt with.

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Name: J******* R***
Date: 2019-10-30 05:37:02
Rating: 5
Comment: I recently bought a used RV from a dealer and the check engine light came on. I took it to Hi desert Auto & RV repair. Brett got to work on it immediately, after getting a p300 code he did an in depth diagnosis and found the problem, a bad fuel injector. This is by far the best auto repair shop Ive been to in 30 years of living in the high desert. Not only are they competent at what they do, theyre prompt and fixed it in less than 48 hours. I highly recommend Hi-desert Auto & RV repair!

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Name: S***** M****
Date: 2019-09-14 22:36:51
Rating: 5
Comment: Sick of not trusting your mechanic? Go to this place. Brett is awesome.

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Name: D** H*******
Date: 2019-09-09 16:55:39
Rating: 5
Comment: Brett and his Staff do incredible work keeping our fleet on the road with minimal down time.

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Name: T*** G*******
Date: 2019-09-04 13:23:37
Rating: 5
Comment: Very satisfied with work performed on my car.

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Name: M****** J****
Date: 2019-08-28 23:59:42
Rating: 5
Comment: Love the experience so far... Will be back for more work soon.

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Name: P** H*****
Date: 2019-08-28 20:44:46
Rating: 5
Comment: Thank you for taking a big headache away. It was a pleasure doing business with you. I will recommend you to anyone.God bless you

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Name: T** R****
Date: 2019-08-27 15:08:21
Rating: 5
Comment: You guys rock

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Name: I*** G*****
Date: 2019-08-22 00:17:07
Rating: 5
Comment: I having been coming here for a couple of years. Have always received great service. I trust Brett and Lori they are very honest people and always very accommodating. Very satisfied with there work.

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Name: j****** b*****
Date: 2019-08-16 16:38:48
Rating: 5
Comment: I have to say I am EXTREMELY IMPRESSED WITH THIS PLACE. I had another appointment to have my tent trailer repaired and I felt like I was being pushed aside. I came across this place and all I can do is IM IMPRESSED!! Lori who works the front desk is friendly and awesome, and Brett who I have been deslit with is absolutely phenomenal!! I know a lot of people and will always refer them. I am writing this before I even get my trailer back...Again, I spoke to them and they are so easy to work with and I feel 200% comfortable.... Customer service is EXTREMELY important which a lot of companies lack these days. Trust is so important to methank you

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Name: s**** s****
Date: 2019-08-16 15:35:03
Rating: 1
Comment: I am really disappointed in a few items on the repairs to my truck.I had the valves adjusted and the mechanic did NOT clean the top cover or the valve cover itself,it was still oil stained and the top plastic cover is still covered with dirt.He also replaced the thermostat and did NOT clean the housing.I went to pay the bill with my Debit card and I was informed that they charge 3% for using my card,which I was not told when I received the estimate.I have been doing business in this desert since 1972 and have NEVER been charged for using my debit card.The parts prices were an issue but they did give us a 10% military discount which we appreciated.The job was completed in a timely manner. Brett and Lori are very nice people,just not sure we will go back for future repairs.My answer to your response:First thing is the Valve cover on my engine is NOT PLASTIC,its aluminum and it was not cleaned at all.The top cover for the emission filter is plastic and you couldnt even wipe it off with a rag.You did not notify me about the transaction fee until you swiped my card and told me the bank charges you 6% and that you charged me 3%.I know the bank does NOT charge you 6 % and I have never been charged for using my debit card at any business!We will never do business with you again.

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Name: C****** W******
Date: 2019-08-13 17:18:42
Rating: 5
Comment: Great guys over there

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Name: a***** p***
Date: 2019-08-06 04:34:57
Rating: 4
Comment: They did great work on my car but upon returning my driver side sun visor was messed up and broke to the point I can’t put it up it hangs down.

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Name: D**** R
Date: 2019-08-05 22:51:46
Rating: 5
Comment: I had the best experience with High Desert, Brett is very professional and knowledgeable, I will bring back my Motorhome.

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Name: K*** H*********
Date: 2019-07-31 03:04:44
Rating: 5
Comment: Fantastic people, fantastic service, they make a not so ideal situation so much better. Its been a pleasure doing business with them.

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Name: P******* J******
Date: 2019-07-26 17:27:40
Rating: 5
Comment: Brett was amazing. After dealing with a tow company that left alot to be desired, Brett stayed late to fix our RV. He also offered for us to stay in the shop yard as it was so late . When we said we couldnt he and Lori suggested RV parks near the shop. If we lived in the area, we wouldnt hesitate to them again.

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Name: D** B***
Date: 2019-07-25 21:27:07
Rating: 5
Comment: I’ve been dealing with a nightmare situation with my vehicle. I went to a couple of mechanics that did repairs that I apparently did not need, or at least they did not fix the problem. Eventually I broke down on the freeway on my way to Victorville. I got towed to High Desert Auto. Unfortunately they were about to close and I live in Lake Elsinore. It was right before 4th of July and there were no auto rentals anywhere! Ugh!I was going to use Uber, but as luck had it HD Auto also rents out U-Haul trucks! It was cheaper for me to rent a small truck, plus it allowed me to take my equipment home that day. They eventually fixed my truck properly. I am very satisfied and impressed by their knowledge and service. Try them. I’m glad I did.

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Name: B****** L*****
Date: 2019-04-17 20:54:34
Rating: 1
Comment: Bought my rv to this guy. I was having a problem with power. He told me he had to drop the fuel tank to get to the lift pump inside it and only after he did this could he find out the real problem. I called Cummins they told me the lift pump is not in the fuel tank but attached to the engine block. I find out later that my problem was old fuel. I decided to pull my RV from service with him. it seemed he tried to keep my deposit by handing me a typed note that said money refunded not a receipt that said -500 dollars. B/c he knew I was leaving town. Only after I told him I never left town did he refund my money 10 days later. He also tinkered with my batteries wires... the cummings repair man said that this could lead to alternator burnout a 1200 repair. Seems he was mad at me for finding him out and pulling my RV. You would hope that a repair man would repair and not act this way.

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Name: J***** C*****
Date: 2019-03-01 04:41:33
Rating: 5
Comment: Brought in my motorhome having problems with the auto park brake system. Brett was able to diagnose and fix the problem very quickly and for a very reasonable price. Also had oil change service on the coach and the generator. Very happy with the auto service and the customer service here is top notch. I would highly reccomend High Desert Auto and RV to anyone looking to have work done.

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Name: S**** K****
Date: 2019-01-16 03:19:20
Rating: 5
Comment: Honest fast but great work

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Name: V**** S******
Date: 2018-08-12 03:06:48
Rating: 5
Comment: Limped into Brett’s shop with brake problems on our RV. Professional, timely service. Ended up fixing two additional problems he found. Vincent was a great help too. Everyone was kind and generous. We ended up staying overnight waiting for parts to arrive and Brett allowed us to hook up to his electricity so we didn’t have to run the generator all night. So very thankful for their being open and willing to fit us into their busy schedule! Thanks guys!

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Name: D***** M*****
Date: 2018-03-31 00:43:29
Rating: 5
Comment: Always happy with the service and my whole family goes there for all of our needs.

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Name: K**** R*****
Date: 2018-03-05 17:46:30
Rating: 5
Comment: Highly recommend High Desert Auto and Rv. Our RV broke down and they were able to get us back on the road in a timely manner. Wish they were closer to us because we would use them for all our auto and RV needs.

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Name: V*** J****
Date: 2018-01-05 01:04:59
Rating: 5
Comment: Honest and reliable company.

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Name: A***** A**
Date: 2018-01-04 22:33:14
Rating: 5
Comment: Friendly receptionist. Had my repair done quickly and effectively. Brett made sure everything was explained in detail. I will no longer go anywhere else.

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Name: O**** G****
Date: 2017-12-01 07:30:17
Rating: 1
Comment: I dont recommend this place I took my Honda EU2000i generator to get fix charge me a $159 to make a diagnosis. Then they told me they would charge me $950 to get a fix. When the greater cost $1000 brand new. He said $450 for the parts and the rest it will be on labor Which would be $500. The guy just wanted to keep the money from the diagnosis thats why he wanted to charge me $950 to get it fixs Which is ridiculous. Dont ever go here unless you want to get ripped off. Look what these people say to look good on the review. Trying to Argue. They well properly wanted argue more and never admit what they did was wrong. I took some screenshots of real professional charge it doesnt even come close to what you guys were charging me. And no I didnt took it to a garage person to fix it thats funny. You guys saying that. I took it to C &C cycle address is here 13815 Park Ave, Victorville, CA 92392 charge me $625. With the part and labor To get it fixed. With 18 month warranty on parts. Just want people know that you guys want to rip people off. And like you guys said the (RV labor work an hour is $165) I took in a Honda EU2000i generator! I didnt take an RV Hello? You guys said it yourself. I even told the lady in the front counter and she even felt bad charging me. She knew it wasnt Considering what the owner wanted to charge me. I feel bad for her, being force to do something she didnt wanted to do. Dont feel sorry for my dissatisfaction. I paid you already. You ripped me off. You sure are happy. I just hope people take the time to read this horrible experiences. And fine a better place to go and not waste time and money on bussiens like yours.

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Name: E******** C*******
Date: 2017-10-31 03:58:48
Rating: 5
Comment: I highly recommend High Desert Auto & RV for friendly, honest service. I brought my RV in for an oil change, break check and shock replacement. Brett and Lori were friendly and helpful. In particular, Brett was kind enough to answer my many questions and offered some very helpful advice. He even helped me hook up my tow dolly when we were ready to leave. He went above and beyond in service. I will definitely return here if I am in the area in the future.

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Name: J**** P*******
Date: 2017-06-22 12:19:49
Rating: 4
Comment: Very nice people rv mechanic on staff who is very helpful with any trailer hook up problems you may have

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Name: j**** c****
Date: 2016-09-28 00:38:16
Rating: 5
Comment: Great to do Business with quick in and out service clean office, very friendly atmosphere. Answered all my questions with no hesitation. Will for sure be back thanks again High Desert Auto

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Name: N********** S*****
Date: 2015-10-02 20:31:27
Rating: 5
Comment: Always great service from Brett @ HD Auto.Every time I come in, I am greeted by name as if I am their #1 customer. Brett always explains everything he is going to do, and takes extra measures to complete the repair in the most affordable way possible. Highly recommend them.