Honda Of Pasadena
Address: 1965 E Foothill Blvd, Pasadena, CA 91107, United States
Phone: +1 626-808-4717
Services: Service options: In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Car hire, Car wash, Oil change, Repair services,
Payments: Cheques, Credit cards, Debit cards, Credit cards,
Phone: +1 626-808-4717
Services: Service options: In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Car hire, Car wash, Oil change, Repair services,
Payments: Cheques, Credit cards, Debit cards, Credit cards,
Category: Honda dealer
Rating: 4.7
Site: https://hondaofpasadena.com/
Worktime:
Rating: 4.7
Site: https://hondaofpasadena.com/
Worktime:
| Day | Time |
|---|---|
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| Thursday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 7 AM–8 PM |
| Sunday | 10 AM–8 PM |
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Name: H**** N* C***
Date: 2024-06-27 06:33:21
Rating: 5
Comment: Great buying experienced!We are a repeat customer of Honda Pasadena and buying experienced were great as always. Brandon our Sales Consultant was so nice and very helpful to show us the car features, details, accessories and attentive to our concerns. Negotiation was easy. Thank you for your great customer service. 10/10We do appreciate as well the support of Kenny La and made our buying experienced enjoyable, fun and hassle free. Thank you Sir for the great deal!Financing process was efficient and streamlined. Thank you Simone (Finance) and Sasha( Ins.Agency)Highly recommend.
Name: L*** B****
Date: 2024-06-25 17:11:35
Rating: 5
Comment: Me and my husband were looking for a used Silverado and they had one that we really liked. We contacted Brandon with interest in the truck and he immediately responded. We were able to negotiate a deal and purchased the truck. Ray walked us through the paperwork, he was great with explaining everything to us and had a great sense of humor. I would definitely recommend Honda of Pasadena to anyone looking for a great deal and not wanting the pressure of a pushy salesman. They really made us feel good about the whole car buying experience.
Name: K******* K*****
Date: 2024-06-10 20:54:13
Rating: 5
Comment: Great buying experience, here at Honda of Pasadena. Special thanks to Ray and the Alstate team for helping us out. Love my Honda!
Name: t* w*
Date: 2024-05-26 16:47:36
Rating: 5
Comment: Traveled from Nevada seeking a fair deal on a new Civic Type R and the staff there was honest, responsive, and pulled no b.s. Their word was their bond and I appreciate that traveling so far to purchase a vehicle. I would definitely recommend them and would do business with them going forward in the future. Thank you for a hassle free experience.
Name: A** P****
Date: 2024-05-21 20:47:28
Rating: 5
Comment: I am now a second-time client at Honda of Pasadena! I have always loved Hondas; ever since I purchased my first car, a Honda Civic. I later purchased a Honda Fit 8 years ago with Kenny at HOP. This year, I upgraded to my first new car. A beautiful 2024 Honda Civic sport. I was delighted that after 8 years, Kenny still remembered me—and he was now promoted as manager! Benito and Sailyn together with Kenny worked tirelessly, staying late to accommodate me, and in the end helped me decide on a true dream of a car with financing that worked in my best interest. I have now driven my new car about a week, and feel safe and comfortable. I will always remember the team at Honda of Pasadena whenever I am in the market for a car, and will recommend them to anyone I know!
Name: d*****
Date: 2024-05-18 23:23:11
Rating: 5
Comment: Would recommend we traded our old CRV for a new one on the program replace your ride. Thank you Cynthia for helping!
Name: b***** m*******
Date: 2024-05-15 07:24:27
Rating: 5
Comment: Had a smooth transaction, was able to test drive 4 different cars I was interested to see which was the right fit for me. Was even given the opportunity of being a passenger in my dream car, the FL5 Type R. Ultimately ended up leaving with my first new car.
Name: T** G
Date: 2024-05-14 14:09:34
Rating: 5
Comment: The experienced at this dealership and with the sales rep, Patricia was a very easy and a smooth process. We actually didn’t have any intentions of purchasing a car that day, but Patricia made it seem as if we have known each other for years and made us feel right at home with no pressure to purchase. This is now the second car have purchase at Pasadena Honda. I definitely recommend this dealership and the sales rep Patricia Mendez “Patty “. She was very knowledgeable, helpful and made this experience a good one.
Name: J***** H****
Date: 2024-05-06 23:52:49
Rating: 5
Comment: Super happy with the service I have gotten. Highly recommend Sailyn and Patty ! They helped me through the whole process with my lease that I had to turn into Toyota soon and I rolled out with my new whip ! Couldn’t have done it without these two and especially my Mami! Let me tell you I had no intentions of being able to get a car that day ! But they helped me through options that made it smooth !
Name: M**** H********
Date: 2024-05-06 03:57:22
Rating: 5
Comment: Paul Ballandares is an excellent salesman!!! He helped me and my Family get a CRV Hybrid yesterday. We didn’t feel pressured. The finance Manager Michael Vargas was also great, Helped us as much as he could. Will definitely go back. I recommend those two guys!!! Son excelente personas confiables. Nuestro carro quedó bien shainiadito cuando nos lo entregaron. Vayan y pregunten por Pablo(paul)
Name: J***** B****
Date: 2024-03-30 15:51:45
Rating: 1
Comment: I avoid going to third-party dealers in order to get a reliable car and customer service but apparently this dealership is no better and has become nothing but a liability. I shouldn’t have to be taking Ubers when I’m paying $400 a month for a car of my own.The vehicle that was provided to me is unreliable and I have brought it back every month since I have had the car for almost a year for the same issue. Each time I’ve taken it in they act as if they don’t know what I’m talking about & ask me questions like “What am I doing when k turn the car on” as if I’m causing the issue. Many occasions the brakes randomly go off when no other vehicle is around. All lights turn off while driving( navigation, music, everything electrical) and disconnects my phone. I have to redo everything while driving and on top of that this dealership had the audacity to asks me to record it while I was driving, putting my child and myself at danger. Prior to providing pic/vid they didn’t really seem to believe me and nothing was done about it.On top of that,whenever I go to pick up a rental, those too are unreliable. I was told they would contact me when they had a car ready and I didn’t hear anything for a week, once I reached out there was a car suddenly ready. I was late to work because their rental’s battery died the second day I had it and it’s a 2023. The second rental wasn’t even prepared nor cleaned..I have text, pics, valid proof of how unprofessional this dealership is.Call it what you want but when I’ve spent almost 20k on a vehicle and it’s unreliable in the shop every month for days while the provider is doing nothing to fix it except run you in circles and collect your payment, that’s shady to me. I wouldn’t even give this place one star it’s been nothing but downhill since I’ve stepped on the lot
Name: k******* v*****
Date: 2024-03-22 22:24:51
Rating: 5
Comment: I went into Honda Of Pasadena yesterday where I was helped by CYNTHIA for the second car in a row!!!!! I had a 2022 Honda CRV sport that I just loved and I decided to get the 2024 CRV hybrid which I am so happy about CYNTHIA was a champ and helped me so much. Sophia in Finance was awesome too. Oh, and in all honesty, this is my fifth Honda in a row😘
Name: D**** R****
Date: 2024-01-20 16:52:32
Rating: 5
Comment: Very professional and friendly. Easy transaction. I LOVE my new 2022 certified Honda CR-VThank you Honda of Pasadena
Name: A*** R*****
Date: 2024-01-13 00:31:32
Rating: 5
Comment: I purchased my Honda back in November 2023. Christian was very helpful & gave me a great deal on my vehicle. I began the purchase process in person & was able to finalize it on the phone & through email. They were willing to work with around my unique situation and delivered the car to my home. The car had a few issues and after speaking to a few team members about it, Chris Hansen was able to take care of all the issues in an understanding and professional manner. Im very happy with my purchase.
Name: T**** V*
Date: 2023-12-31 02:00:03
Rating: 5
Comment: My husband had a very nice experience buying his new CRV here. Of course there are still tricks pulled on you but they didnt go above and beyond with their tricks. At the end, theu gave my husband a VERY GOOD DEAL only after 1 round of negotiation. Also, NO TRICK AT THE FINANCING OFFICE which is very RARE!!!!! Would love to recommend this place to others.
Name: L***** D*****
Date: 2023-08-03 18:21:21
Rating: 5
Comment: HONDA REALLY DOES CARE....HELPFUL HONDA OF PASADENA, REALLY HELPED ME....Hello, my name is Lannette. I needed a new key made for my 2012 Honda Civic CNG. The key I had, broke off from the transponder. The key cost $101. To cut the key and reprogram transponder cost another +$200. On 7/20/23, I called Honda, and spoke with EVA who was very kind and professional. She set aside the last key in stock for my car so when I arrived to purchase it, it would be there for me. I got the next available appointment on 7/25 to cut and reprogram my new key. When I arrived on the same day, 7/20/23, and purchased the key, Eva went to the manager to let him know that I was there and He went out of his way, to give me an instant appointment immediately. Within one hour I had my new key cut and programmed for FREE!!! Honda of Pasadena really helped me out and I truly appreciate the kindness of their service manager, RUBEN SERNA!!!!!....got on the phone immediately to make sure simple fixes customers need for that appointment to be made for the same day or asap. I met nothing but ANGELS ....HONDA HELPFUL PEOPLE OF PASADENA, really DOES CARE!!!!!!! I am an ICU nurse and I in Harbor City and live in Pasadena, to have to uber to work would have me about $50+ each way. So they saved me hundreds while cutting the Key for FREE!!!! I was sooooo impressed with the kindness and professionalism and how personable their manager RUBEN SERNA!!!!!! a huge big THANK YOU to him because he really communicated to me that I mattered, and that he REALLY cared to do everything he could to get it all done, and quickly. I will only come here because everyone here really worked so hard and professionally to make sure I had an awesome day!!!!! See pictures of these people people. EVA is the sweet lady in the service department, the other helpful young fellas in the next picture, and my receipt, unfortunately I did not get a picture of RUBEN SERNA, he was so busy being an angel and helping other customers.
Name: J****
Date: 2023-07-26 02:30:40
Rating: 5
Comment: Bought this wonderful Honda CRV sport 2024 for my wife. She absolutely loves it and I am so happy to be able to share this moment with Honda of Pasadena. I got recommended by a friend named Vinny and I am now looking forward to recommending my family members to come spend time at Honda Pasadena. Thank you to Jeff and thank you to Brandon for this exceptional moment. A moment that will be forever written in our hearts we appreciate you all for the work that you do, one thing I can say is that I will never forget the day that I stepped into Honda of Pasadena. Brandon, if you’re reading this, Thank you for being so kind and helpful
Name: A**** M
Date: 2023-05-06 15:06:33
Rating: 5
Comment: I had been shopping around at different dealers for a 23 HRV Sport so that I could do a trade in of my current Honda. I spoke to Ivan the internet sales manager and he had been the first and only manager I had spoken to from all the Honda dealerships in SoCal that actually was honest, transparent and flexible with me. I’m not joking or lying when i say i had called ALL the Honda dealerships in LA and San Bernardino county!! Not to mention, he also was NOT pushy and that made me feel 1000% comfortable to drive far to come in and make this deal happen. ( i live in San Bernardino which is like 50 miles/ 1 HR Drive ) I got a honest and accurate trade in value for my current Honda which is what I was looking for. In addition, Ivan also gave me a full breakdown of the price, fees, state fees etc. and also made sure I got the best interest rate! I moved onto working with the insurance staff and the young lady who assisted me was so kind, and patient with me, I was very pleased! After that, I worked with finance, and Danny is the best finance employee I’ve worked with at a car dealership! He was NOT pushy about anything and he made sure to explain all the numbers and specs of my contract along with add ins etc. Danny is super patient, explained everything throughly, answered all my questions AND was super nice and funny! After finance I was helped by Kira who went above and beyond for me, he unscrewed my old license plate cover from my trade in (it was my alumni plate cover so it was important to me) and asked me if I wanted it on my new car, and he put it on for me. He also made sure to check in a few times and ask if I needed to go and get any items from my old car to the new one. He even double checked and made sure. Then Kira took me out to see my new car and showed me how to use the alarm system, downloading the app for the alarm on my phone. He also spent time in showing me again how to use the different specs on the car and how to change things on it as well. Then, I went home in a brand new car!! Overall 10/10 experience with EVERY single person at this dealership. I do not have a single complaint of any employee who assisted me. They were all excellent! The process was so easy, fast and honest, I truly felt they all wanted what was in my best interest and worked hard to give me the best which I did. I will definitely come back, and recommend all my friends and family looking to buy, lease, trade to come in and take a look. Thanks again Ivan, Danny, Kira!! You guys are the best!
Name: L**** V*
Date: 2023-03-08 17:21:00
Rating: 5
Comment: I cannot say enough great things about Pasadena Honda and their team! From the first phone call until i drove my car home, i was honored with the red carpet / white glove treatment.Kenny answered all my questions without any runaround or ambiguity that required me to come back to question anything. He was honest and acted w integrity. He respected my time and made me feel valued. I admit i shopped around and found that Kenny gave me the best quote the first time. I didnt even need to question him. When i got there, Kenny greeted me at the entrance and welcomed me like family visiting his home. I loved that.He took care of everything and gave me financing options and everyone helped me make the best decision for me (even tho a different decision could have made them a few extra hundred/thousand dollars). Thank you for that. Kenny took me to Danny to finalize paperwork and Danny was so kind and informative. He was quick, clear, to the point. I loved how professional and honest he was in explaining the different options that were available.I was in and out in no time at all. Thank you, Honda Pasadena family! I appreciate you guys so much!
Name: D****** S*****
Date: 2024-07-01 18:25:45
Rating: 2
Comment: I have been using this dealership for several years the service today did not measure up to the usual excellent standards of service.Ii had an appointment and brought my car in at 1030am. I waited at least 4 hours before I even got a diagnosis of the problem and I had to call myself.Also the female employee in the parts department had me just waiting to pay for snacks because she was on the phone (business I suppose). The bright spot was the problem was under warranty & I did not have to pay.