HWC - Home Works Corporation in Wyoming
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Wyoming, Kent County, Michigan, US
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Site: http://www.hwchomeworks.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–3PM
- Saturday:10AM–2PM
- Sunday:Closed
HWC just finished our complete bathroom remodel and full basement finish, which they did together at the same time. Both came out great. The tiled shower is beautiful with excellent craftsmanship. Their lead carpenter , Mason did a beautiful job was there every day on time, from start to finish. They were respective of our home during the construction time, covering floors and cleaned up every day. Our basement and bath came out perfect. We highly recommend using HWC.
My experience with HWC has been far from great. First, I do want to say that the end results are fine and our contractor (Jim) was wonderful and we enjoyed having him on our project. Madison in the office was great once the project started in keeping us updated. The problem lies in the sales and the gentleman who was assigned to our project, Kurtis. On first meeting him, he was pleasant but you can tell he read the book on “sales”. No big deal, I run a business and am older, so it’s not like I haven’t run into the sales pitches and sales people before, they are just doing their job. I had decided on HWC because they would take care of all aspects of the project (minus painting) and It seemed like it would be easier and well worth the price to just let them handle it all. I did check the BBB and their reviews, did my homework, most reviews were favorable and I had family members use them for remodel projects as well, So I had every confidence and felt we were in good hands. When signing the paper work (Mid-March 2021) and paying our deposit. I was told it would be May possibly early June before the project would begin, which was fine. Being that I work full time including weekends, I do not have a lot of extra time for extra projects, so come mid-May I began to pack up the kitchen and dining room. So we lived in and out of boxes for a bit. Not having heard from Kurtis or anyone else, minus a gentleman who came out to take some measurements. Mid-June, I called to find out when to expect them. Of course, Kurtis offered the Mid July because of issues in the supply chain and numerous other excuses. I totally understand the supply chain issues, I deal with those on a daily basis in my own business. What I didn’t understand is why there was no communication from him what so ever as to when the project would actually start. A Short email or text would have been appreciated. I contact Kurtis on July 1st to ask when in July and he was going to get back to me. I asked if I could expect everything to be wrapped up by Labor Day (initially he told me the entire process would take up to three weeks) and he told me yes. Crickets again, until August 1st (exactly one month later and still no word), I emailed him and said, “will the project start this month?”. More crickets until finally Kurtis stepped up and did the manly thing and had a young girl from their office call and said that our project start date would be October 5th (was not impressed that he couldn’t contact me himself). Being that was five months after what I was originally told and being that the living out of boxes lifestyle was getting a bit old, I told him that I wanted to cancel the project, he told me I would lose our deposit. Someone else from HWC called and said mid-September, I did agree to that. Communication with HWC up until the project started was the worse communication from a company and representative that I have ever dealt with. The project started, and had a few issues (nothing major) along the way. Things that Kurtis and I discussed mainly through emails (which help to back track) had to be brought to his attention. Every time I brought something up, I was offered excuse after excuse from Kurtis. The only conversation he had with my husband he contradicted himself a couple of times leaving my husband shaking his head, confused. Kurtis would contradict himself in just a few sentences speaking to you. Although it did help my husband understand my frustration quite a bit better with HWC & Kurtis. I could go on and on and in more details about the billing issues and things promised that were not followed up on, but I should have asked more questions and not relied on the answers I was given as truth but merely a “sales” guy just telling me what I wanted to hear instead of being forthcoming and honest. I was made to feel “stupid” as a customer. I warn anyone who is looking into using HWC to have all communication in writing and avoid the mistake we did, and chose someone other than HWC.
We hired HWC to install a full bathroom that had been roughed in during home construction but was used as a closet. Tony and Hiram arrived on time each day keeping us updated on progress. Cleaned up area each day and let us know when they would return the following day. Very professional and thoughtful knowing we were working near the work zone. Appreciate the quick install of our new bathroom.
It was wonderful collaborating with HWC. They listened to our needs and wish list, while also providing practical and creative solutions we would not have thought of. We appreciated and trusted their guidance, expertise, and professionalism. Excellent quality work! We love our kitchen remodel.
Working with HWC, Home Works Corporation was a very rewarding experience. From the very beginning I felt very comfortable with each and every employee that I had contact with. Selecting my cupboard doors and the hardware with Mark, having Tom measure everything for the project and several communications with Monique were very professional and positive experiences. Our contractor, Scott was easy to work with and did an amazing job! We are so happy with the results! I would highly recommend HWC .
Friendly and professional. Always cleaned up and made the area they were working on reusable when possible. Provided good choices for the remodel of our kitchen, master bedroom and bathroom. It was not easy for us to come up with ideas of our own. Good at returning phone calls if we had any questions. The amount of time it took to complete the project was reasonable in spite of the pandemic. Cost was in the ballpark of what we expected it to be. Love the finished product. Would definitely work with them again and recommend them to friends and family.
Had showers replaced in both bathrooms at a fair price. Good quality materials. Skilled, professional crews did great work despite the challenges of remodeling an older home, and made sure we were satisfied before they left. I have already recommended HWC to a friend, and will do so again!
Very professional throughout the process. Tony was awesome to work with, answering all the questions that we had. He was always on time and cleaned up at the end of the day. His work ethic and quality of work is exceptional. Would ask him to come back on our next project. Kudos to Sarah for keeping me in the loop and being so pleasant. Overall, job well done.
We worked with the Wyoming, MI HWC location. The staff was very helpful and knowledgeable. All of the workers that have worked on our bathroom remodel were friendly, professional and cleaned up after themselves every day before leaving and kept us informed of every step. There were some mishaps that occurred early on in the install process due to no fault of anyone and they notified us and put plans in place to handle the situation which was agreeable to us. It is not complete yet, but is looking great and we are excited about the finished product.
HWC did our kitchen remodel from demo to full installation. Fantastic team to work with and everyone on the team has exceptionally great experience and skill and they all pay great attention to detail and the customer’s needs. No one was ever in a rush and they just wanted to make sure the job was done right. AND THEY DID! Thanks to everyone one on the team — Jeff, Spencer, Dylan, Tony, Lance, Corey, Matt and I probably missed someone, oh the electrician who stopped by to wire the dishwasher and I missed him but he got the hookup done quickly and easily.Ron and Brenda Isbeque
I chose HWC because of their reputation and they would handle the whole project. I must say I did pay more for their services but I gained a piece of mind regarding my kitchen remodel. The guys at HWC were great. They were friendly and polite and did great work. I am pleased with the final product and would recommend HWC.
HWC did an amazing job on our kitchen/living room remodel. Mason Pant, the guy who did nearly all of the work, is an efficient and talented one man crew! He was also nice and very respectful of our home. The whole crew did a great job, we would definitely hire them again!Sincerely,Nick and Patti Chernoby
Working with Josh, Jason, Justin, Grant and Lance on a significant master bathroom renovation was enjoyable from start to finish. HWC used top-flight materials and each of the craftsmen were experts in their field. The coordination between the all of the staff was excellent. I have worked with many contractors over the years and I would certainly recommend HWC to others. They do not use high-pressure sales techniques, their showroom is extensive, and their price was very competitive.
10/10 would recommend HWC. I had my bathroom remodeled and I was able to pick out everything I wanted and they did everything I asked. Everyone I worked with was friendly, helpful, and knowledgeable. Answered every question I had. I had HWC do the remodel while I was on vacation and trusted them while I was gone. I came back and everything was in order! All the work was done exactly as described with no surprises. Truly a professional business that cares about the customer! Mark, Tom, Mo, Don, and the rest of the HWC team, thank you!
The gentlemen arrived on time for my one day shower install. I found them to be knowledgeable and courteous. They were careful to protect the flooring throughout the areas they were working and traversing from the bathroom to outside. As I was working on redoing the rest of the bathroom, they were helpful in working with what I was doing. By late afternoon I had a beautiful new low entry shower with new fixtures and plumbing.
HWC was professional from their estimates to the actual work. They helped us design just what we wanted in a major remodeling job which included plumbing (Lance), electrical (Matthew), flooring, and carpentry (Jeff). Also, they completed their work according to schedule; in fact, ahead of schedule! Their workmen were highly skilled tradesmen who knew how to make our remodeling job look top notch! My wife and I give HWC our highest recommendation and would definitely use them again!
HWC came in and in four days installed new countertops, retiled backsplash area installed new sink, disposal and transformed our kitchen. We would like to commend Jim Schut for outstanding work and attention to detail. He is a asset to HWC. We are extremely pleased with our new kitchen and the way everything was coordinated to be done in the time frame quoted.
We are very happy with the whole experience with HWC, from our first meeting at a Home Show, through the install process. No one was pushy at sales. Everyone was professional, punctual, and let us know what was going on, every step of the way. They didn’t leave our home until they had finished cleaning up all the mess, even what had been outside. Thank you!
We have had HWC do three major remodeling (down to the studs) projects for us, two different bathroom projects and a full kitchen remodel. We initially engaged them on the advice of friends and could not be happier. Their design team helped us find furnishings, fixtures, and flooring that matched our taste, budget and design intentions. Their employees and sub-contractors (electrical, plumbing) were top-notch. They were excellent craftsmen and attentive to every detail. They stayed on the project until every detail and item met all of our expectations. They were even meticulous about cleaning up everyday and communications with the office team and the on-site work team was excellent -- the kitchen lead would even text me when I was out of town for work to keep me informed and answer any questions. All in all, HWC is a GREAT team to work with.
We had a kitchen remodel done and are thrilled with our new kitchen. Our salesman Marvin helped us design and pick out the right materials to create our dream kitchen. Carpenter Ken took special care to make sure everything was up to our standards. I was especially happy that they help arrange a temporary setup so you are not without a kitchen for several weeks at a time.
Jason and Will were awesome. They showed up early and finished right when they said they would. Also, they left no mess behind for us to clean up. They were very professional and extremely respectful and friendly. I highly recommend HWC to anyone looking to remodel. Thanks for an awesome job.
HWC replaced our kitchen cabinet doors. No soft touch feature included. Thin, loudly banging cabinet doors. Terrible flimsy quality. Thin film of white paint straight on top of Plywood. We are ready to replace after 2 years and $ 5,500 cost as the paint chipped off and even blue dish detergent stains. So disappointed.
Fast, professional, and personal. We are very happy with our new bath and shower, and amazed with the speedy installation! In just under 6 hours they had replaced the tub, shower walls, plumbing, and bathroom fixtures, while keeping us informed each step of the way. We highly recommend this team of professionals.
Great people to work with. Everyone was very professional. They take the time to do things right. The plumbers and Electricians they work with are all licensed great to work with as well. It is a pleasure to do business with them. They also have a nice show room where you can see both bathroom and kitchen displays as well as countless samples to view. First class all the way. They do things right.John and Donna Haga Zeeland Michigan
I am very impressed with everything about HWC. Every staff member I came in contact with was extremely professional and knowledgeable. The install crew did a thorough job and my tub/surround looks wonderful. I am also very impressed with their clean up at the end of the job. I highly recommend HWC.
This company is fantastic! They are kind, professional and reliable. They made the entire process of needing to have our shower redone as painless as possible. The men who came to fix our shower were not only on time, but were early. They worked very hard, took care of our things and cleaned up after they were done. The final product looks fantastic! I highly recommend this company!
The guys arrived right on time to do my tub shower makeover and got right to work within 5 minutes. They asked me questions to make sure where I preferred things and even finished 1/2 hour earlier than originally promised. It looks beautiful and Im VERY happy with it! I cant wait for the rest of the project to be completed.
This is a fantastic company that is easy to work with.If I could give more than 5 stars I would.From the bids and change orders to the actual work they have been very professional and friendly.They are very particular that all things are correct.We dealt with the foreman/carpenter, a plumber, an electrician and a shower insulation crew.VERY PLEASED WITH ALL OF THEM AND WILL DO BUSINESS WITH THEM AGAIN.Owned by a veteran and good to us who have served.Thanks HWC!!!
Back in February of 2016 our washing machine water hose burst in the middle of the night and we woke up to a mess. The staff at HWC worked with us to not only fix the water damage, but also create an updated main floor of our home. We are very happy with everything...refacing of cupboards, floors, countertops, lighting, painting and plumbing. In June of 2017 we contracted with them again for 3 new exterior doors. Mark worked with us on our initial choices. Thank you for your guidance and patience! Chris was our main carpenter and was excellent to work with, both times! I highly recommend HWC!
The contractors here are excellent. They did everything they could to make sure the work was done right.I chose HWC because I wanted a company that would have everything in one place. I remodeled my bathroom which is the only one in the house. I needed it to be done quickly and on time.I asked that all the plumbing be replaced up front. I found out after the remodel started that the plumber did not have that information and the quote did not include it. That was a $1600 mistake.They said it would be done in 5-7 business days and it was.The problem lies in the design and measuring of the room.This bathroom is built under the upstairs so it has no room. I found a Toto toilet that the tank was built in the wall to save space. So the bathroom was designed around that.Once the bathroom was totally gutted, it was noted the toilet ordered was for a 6 inch wall. My house was built in the 50s so Im sure this never had a chance of fitting. So the contractors and I stood in the bathroom and tried to find the best fit for everything using a full size toilet. After the Remodel, I found out that a 4 inch model was available.So I have a nice new bathroom but it has the same closed in feeling because no one spent the time to get the right toilet.Unfortunately, because of the design and ordering, I cannot recommend HWC. I talked this over with Tom and all he said was he was sorry. I will have this remodel for the rest of my life. Sorry seems a little underwhelming.I hope that what happened to me makes HWC take a long look at the design and follow up.If you are looking for a top notch job. This is the place. But if you need help with design and cannot follow up with your own eye to make sure it is right, you should not use this company.
We can’t say enough about the professionalism and friendliness of the guys that worked on our bonus room bathroom project. It was no easy task! Daily, the work area was picked up and clean. Throws were in place to minimize any tracking through the house. Any questions we had were answered as well as always knowing what would be happening and when. Thanks guys! We’re loving the outcome! It’s looking amazing!
Very nice people to work with. They came up with an idea out of the norm to get me the design I wanted. It gave the installers a little challenge also, which they stepped up to and left me with a beautiful shower. They were professional, friendly, and cleaned up spotless afterwards.Would use them again.
The guys were super nice. They placed runners in the places that they would be working, they were extremely neat, and cleaned up everything so well that you would never even know they were there! The finished job is beautiful. They were extremely personable and actually it was a pleasure having them in my home.
This company sent a representative out to do a preliminary measurement and prepare an estimate that turned out to be very reasonable. We had new countertops and backsplashes put in. The selection at the showroom was excellent as well. The installer started and finished on schedule and we are delighted with the result!
Just finished a remodel of my master bathroom with Home Works Corporation.I like the Home Works model of “one stop shopping “. My only complaint is that some of the carpenter installers are not proficient with all aspects of the installation. I will request a particular installer if I contract with HomeWorks again. This was my third remodel project with HomeWorks.
Horrible service from this company. Wife had a representative from HWC come to our newly bought home to discuss bathroom update. HWC person rushed her 90 minute appointment to 15 minutes cause he was in a hurry. Many phone calls were made to get updates as to when work was to be done. Day came to get job done as agreed upon and people sent were only there to do 1 of the 5 jobs, no prior communication was given that this was the case. When we made further calls out HWC person once again took his time to get back to us, made excuses for his lack of communication. Avoid them is my suggestion. But if you are ok with bad communication and representatives acting like you dont matter then go with them.
Total reviews rating 4.6
106 Reviews for HWC - Home Works Corporation 2023:
Review №1
2021-10-20We could not be happier with the HWC contractors. The shower installers did an amazing job and were courteous and very neat clean up. Justin and helper were very nice too. Hemir? (Not sure the name is right but he and Nate did an excellent job installing vanity, vinyl flooring, linen closet doors and trim work. These two were very nice , courteous , and great clean up. Then John Gardner finished the whole project with a beautiful paint job. He did excellent work. He was also pleasant , courteous, very nice guy. We love our new bathroom.
Review №2
2022-04-15We have used HWC twice for bathroom projects - a complete redo of the master bath and installation of a new tub and tile in a secondary bathroom. HWC completed both jobs in the time frame quoted, in the budget quoted and always left the job site clean at the end of each day and the end of the job. We are pleased with the work and appreciated their recommendations when they ran into little hiccups as the job progressed.
Review №3
2022-07-19Doug and ken were awesome!! Before they left everyday floors were clean enough to walk on and let the pup outside. Asked questions and discussed any problems or concerns. Very professional!! Next time I need something remodeled I will for sure contact HWC!!
Review №4
2022-07-16Our experience with this company has been positive - every step of the way. Professional, yet personable. Great products. Hiram and George were our dream team and they did an amazing job. They kept us updated on plans and did a great job of cleaning up after themselves. We are thrilled with our gorgeous new bathroom and couldnt have asked for a better experience. We highly recommend HWC!!!
Review №5
2022-04-11Maybe I should give 2 stars because they did finally finish the bathroom remodel. Brent (sales) estimated 7-10 days and from May20 to Sept29, 2021 my house was in shambles. Tom (president) measured incorrectly and Mark (carpenter) blindly installed items wrong time and again. It’s far from expert installation but it is finished.I also lost a cold air return vent and oven vent in the process with no resolution.Buyer beware of this company
Review №6
2022-06-20HWC ,great people to work with, marvin, Ken, office support group, excellent communication,.quality work,.made some changes along the way,..kitchen came out even better than what we thought,.would highly recommend to anyone looking to do home improvement...just a great remodel experience...thanks again...
Review №7
2021-04-30HWC helped remodel our bathroom from design to construction . The care they took to make sure our remodel met our expectations was very good. Our carpenters, Chris and Thomas were very prompt everyday and made sure we were happy with the remodel . We had a couple of changes and additions to our project and they handled them with professionalism. Their expertise and quality of work was beyond our expectations. I would highly recommend HWC for your remodeling projects.
Review №8
2021-03-18HWC was great to work with from the beginning. Their designers helped me redo both my kitchen and master bathroom. Together we created the perfect look for my house and tastes. Kevin was lead on my construction and he was on time, friendly, courteous and he did a phenomenal job. When a few minor issues arose, Kevin a/o the design team helped to get them taken care of right away. Communication between all parties was quick and responsive. I’d highly recommend HWC for your remodeling or construction needs.
Review №9
2021-12-27We had a new countertop and backsplash installed. Everyone who came into my house was very nice and professional. Mark was the best! He answered all of my questions and went above and beyond doing little things that he didnt have to do. We are incredibly happy and would recommend HWC to everyone we know!
Review №10
2021-09-16I needed my bathroom to be remodeled as the tile grout was getting porous, had broken areas in the shower that caused injury, and because it was outdated and ugly. I chose HWC because of the many great reviews on Google. I’m very happy with that decision. Everyone I worked with at HWC was awesome. They were very helpful and communicated every step of the project. Kind, courteous, and professional. They went above and beyond my expectations. I highly recommend them and will hire them again for any future remodeling projects.