Insurance Incorporated - Woodcrest

Address: 18791 Van Buren Boulevard Suite C, Riverside, CA 92508, United States
Phone: +1 951-780-4075
Services: Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park,
Amenities: Gender-neutral toilets,
Planning: Appointment required,

Category: Insurance agency, Auto insurance agency, Home insurance agency, Insurance broker, Motorcycle insurance agency
Rating: 5
Site: https://insuranceinc.com/
Worktime:
DayTime
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM
Saturday9 AM–5 PM
SundayClosed



Name: S***** C******
Date: 2023-12-11 20:53:34
Rating: 5
Comment: Ms. Icela was extremely helpful and knowledgeable I really appreciate her and all she did for me.
Name: L*** S*****
Date: 2023-12-06 22:05:02
Rating: 5
Comment: Jenny is EXTREMELY knowledgeable. You dont feel rushed, she gives you up to date information and she follows thru with any additional questions you may have. She found me a better health, vision and dental plan than what I picked myself after months of research.
Name: D**** C******
Date: 2023-10-12 17:32:57
Rating: 5
Comment: We spoke w Virginia “Jenny” about health insurances and she was fun and extremely knowledgeable about insurances. Give her a call for the best service around.. even if you live in Yucaipa, she’s still the best.
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Name: B*** M*****
Date: 2023-04-07 18:34:55
Rating: 5
Comment: Jenny Clemmer goes above and beyond with helping me make sure I am fully covered on everything I need.. I appreciate everything she does for me and my Family..She is the best.
Name: S***** P****
Date: 2023-04-06 16:22:14
Rating: 5
Comment: Grace Anaya from Insurance Incorporated has been not only a pleasure to deal with my Medicare application process but has gone above and beyond to get all necessary documents processed through a very tedious government review. Highly recommend using her for your insurance needs.
Name: A*** S********
Date: 2023-04-04 20:25:16
Rating: 5
Comment: Jenny was such a delight to work with. She was very knowledgeable and forthright in answering all of my questions. She took the time out of her busy schedule to help me. I so appreciate her. I would definitely recommend having her as a broker.
Name: l** d******
Date: 2022-11-18 04:21:53
Rating: 5
Comment: Jenny in Woodcrest, is very friendly and knowledgeable. she made it easy for me to understand what Medicare insurance would meet my needs.
Name: A*** T********
Date: 2022-11-17 18:56:10
Rating: 5
Comment: Best service and competence, professional service and support 24/07 couldnt do without them
Name: F****** V******
Date: 2022-11-14 22:52:50
Rating: 5
Comment: JENNY CLEMMER IS VERY KNOWLEDGEABLE PROFESSIONAL AND A PLEASURE TO WORK WITH . WE WOULD RECOMMEND THIS AGENCY TO OUR FRIENDSTHANK YOU JENNY
Name: A***** B****
Date: 2022-10-18 18:06:09
Rating: 5
Comment: Donna is very thorough and helpful. I would highly recommend Insurance Inc.
Name: N***** S******
Date: 2022-10-14 19:57:47
Rating: 5
Comment: Donna Cartier from Woodcrest office provides prompt service and follow through on your car and home insurance needs. I purchased a used vehicle and she was able to get me covered within the hour after I submitted the title.
Name: G******* R***
Date: 2022-04-03 02:00:43
Rating: 4
Comment: Great agency
Name: t******
Date: 2021-12-22 23:27:13
Rating: 5
Comment: Donna Cartier, of Insurance Incorporated, who services Riverside and Palm Springs, always responds in a timely manner to my questions about our 3 insurance policies with them (property, earthquake and 2 auto policies). Terry
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Name: D**** M********
Date: 2021-12-16 18:22:08
Rating: 5
Comment: If you are looking for any insurance needs you must call Desiree from the Woodcrest office. She is knowledgeable and very professional individual.
Name: R****** T********
Date: 2021-12-14 02:38:59
Rating: 5
Comment: Heather, along with the entire Upland team, have been providing exemplary service for years. They have assisted with all of my insurance needs. They are compassionate, honest, and provide the best rates.
Name: P******* V
Date: 2021-09-01 02:23:09
Rating: 5
Comment: Grace A. was very helpful in assisting me with getting a great rate for both auto and renters insurance. She responded quickly and got me set up within minutes!
Name: D***** F****
Date: 2021-08-24 19:44:19
Rating: 5
Comment: The agent Grace was amazing! She helped me out with the entire process and was very passionate with me. Thank you so much Grace.
Name: O**** A****
Date: 2021-06-04 20:33:45
Rating: 5
Comment: Desiree is a great broker to work with! She has always responded quickly to my questions and concerns. When I had to switch to another health insurance, she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meets my needs, and with great rates! I highly recommend this agency. I have been very happy with their service! Thank you Desiree for all your help!
Name: S***** A*****
Date: 2021-05-29 20:13:13
Rating: 5
Comment: Needed to get my Moms Auto insurance and called Donna. She let me know what she required from us and once she had all the necessary information, Mom was set with insurance and happy to be back on the road.Big Thanks to Donna
Name: U** g**
Date: 2021-05-04 17:56:23
Rating: 5
Comment: I would 100% recommend Mercury Insurance, Grace has made my transition very smoothly. Grace, was/is very patients and very knowledgeable.
Name: M*** L***
Date: 2021-04-24 01:37:27
Rating: 5
Comment: Grace was a pleasure to work with and very communicative. No hassle, fast and I honestly felt I went with the best choice! Recommend 10 out of 10!
Name: m*** w******
Date: 2021-04-16 19:49:53
Rating: 5
Comment: Worked with 2 folks at insurance incorporated and theyve made it very ease for me to both find and understand insurance options. Highly recommend giving them a call.
Name: M***** B**** J**
Date: 2021-03-26 03:40:32
Rating: 5
Comment: Woodcrest Office you have a Great Agent by the name of Donna Cartier! From the time she called me back to follow up on a quote I started online but didnt finsh, Donna was professional delivered exception Customer Service, was easy to talk to, answered all my questions, very responsive to emails and took care of everything I was looking for. Donna got me great rates and coverage for 3 vehicles and renters insurance and was several hundred dollars lower than if I would have stood with the insurance I had at the time. I highly recommend Donna Cartier of Insurance Incorporated. Once again Thank You Donna!Note: All this was done over emails and phone calls and it was so easy and convenient.
Name: N** L****
Date: 2021-03-26 00:13:28
Rating: 5
Comment: Grace A. was awesome! She helped me bundle my insurances and save $! She went above and beyond in terms of customer service and was very pleasant to work with. Thank you, Grace! I look forward to working with you for all my insurance needs.
Name: B** R*
Date: 2021-03-25 20:09:00
Rating: 5
Comment: This is what I call “SERVICE EXCELLENCE”. Vanessa Perez was very patient with me. I had changes in my auto policy and she was very pleasant and very patient in helping me. I wish we have more Vanessa Perez’ in this world.
Name: V******* I* M*****
Date: 2021-03-18 02:36:32
Rating: 5
Comment: Quick & friendly
Name: F***** M*******
Date: 2021-03-13 19:27:32
Rating: 5
Comment: My experience with this company, especially my agent, Grace Anaya, was phenomenal!! Excellent customer service these days are hard to come by, but grace was extremely professional and did exactly what I wanted with insurance coverage. Would 100% recommend to all my friends and family and other people as well !
Name: C****** B*****
Date: 2021-03-11 03:38:08
Rating: 5
Comment: Grace was absolutely amazing and sweet! She found me and my husband the best rate while we were in the middle of finalizing a car purchase and she made sure to stay on the phone with me and thoroughly explain what I was signing and what to complete. Thank you Grace for your patience and outstanding customer service.
Name: m******
Date: 2021-03-05 18:34:52
Rating: 5
Comment: I was in Colorado to register a new vehicle. Trying to get myself setup here has been a learning experience for sure. When it came to registration, I was told I needed a policy written in Colorado by a Colorado licensed agent of agency.One phone call to Insurance Incorporated and all was taken care of. Donna Cartier was fabulous! Attentive and professional, she jumped right on this . Knowing I had a deadline that day to register the truck, she was on top of getting quotes and emailing me right away.Yes, with a short deadline facing her I got quotes to choose from, explanations and answers to all my questions, copies of the policy and insurance coverage all wrapped up in a professional package.This agent is tops in my book. Call her for all your insurance needs.
Name: K** B****
Date: 2021-03-04 23:49:49
Rating: 5
Comment: Donna Cartier went out of her way to help us get a policy for our new truck in a rush. We needed coverage right away, and she was on it. She made sure we got the best coverage at the best price. She is a GEM!!!
Name: S****** H
Date: 2021-03-04 18:13:37
Rating: 5
Comment: My current Homeowners/Auto insurance increased a lot so, I reached out to Insurance Incorporated for assistance in finding lower rates with a multi discount policy. Sonya Davis answered the phone and my whole life changed! When I say this young lady is very helpful, patient, and knowledgeable is saying the least! She was able to find me a lower rate expeditiously. Such a pleasant person! I highly recommend!
Name: F****** R*****
Date: 2021-02-18 03:57:38
Rating: 5
Comment: Leticia Miranda was very helpful and made sure that I was taken care of. I really enjoy that I pay no broker fee for getting insurance. Leticia made sure I understood everything and the process was very easy.Thank you for everything.
Name: R*** P*****
Date: 2021-02-03 23:13:34
Rating: 5
Comment: Donna was great!! Very responsive! I highly recommend using her for a agent.
Name: B****** C*******
Date: 2021-01-21 01:25:52
Rating: 5
Comment: My husband and I were in a very unfortunate situation where we needed to change our insurance agent due to the inability to contact them to make changes in our policies. We like the policy company and needed to find a local agent that could write policies with our existing insurance company. We were directed to Insurance Incorporated and spoke with Donna Cartier who immediately reviewed our policies, suggesting changes in coverage that made complete sense. We communicated with Donna over two days with more communication than we have had with our now former agent in years. We recently moved to Riverside county but we would highly recommend anyone in Southern California looking for an experience and highly responsive agent reach out to Donna. In the age of this pandemic and online services, you hardly need a local agent, just a great one.Sincerely,Barbara & Kenneth CampbellRancho Mirage, Ca
Name: K******* L******
Date: 2021-01-20 17:16:46
Rating: 5
Comment: Donna was AMAZING. I was extremely stressed trying hop on my own car insurance for the very first time. My situation was also very complicated, which made trying to find the best prices difficult. But Donna was a life saver. Not only did she walk through the process with me step by step, but it was so clear that she cared about getting me the best option for my wife and I. Donna was clear, concise, thoughtful, and easy to talk to. I did not feel for one second that she was distracted or too busy. She gave me her undivided attention, and I felt supported and listened to. Donna answered all my questions and made sure I felt confident in the premium that I chose. 5/5 experience!
Name: T** N******
Date: 2021-01-15 18:16:38
Rating: 5
Comment: She saved us $672 today on our cars insurance! We have been with Donna Cartiers office in Woodcrest for over 10 years. She has always helped us get the best deals and usage on our multiple home and car insurance plans. Thank You Donna!
Name: C***** J**** H*****
Date: 2020-12-21 21:45:50
Rating: 5
Comment: Worked with Desiree on getting our insurance moved from Covered CA to Kaiser. She actually saved me money. Very patient and responds quick to questions!
Name: L** W*** L***
Date: 2020-12-16 20:31:35
Rating: 5
Comment: This review is to gush about Ms. Sonya Davis. She has been my insurance agent for the past 5 years and Im so thankful. She is everything you would want in an agent-helpful, trustworthy, timely and pleasant to work with! She responds to emails and phone calls quickly and makes you feel like a priority. If you are looking for an insurance agent, I highly recommend Sonya!
Name: A***** D******
Date: 2020-12-09 00:34:32
Rating: 5
Comment: Thank you Donna great customer service!!!!
Name: L* H****
Date: 2020-12-06 18:14:57
Rating: 5
Comment: Leticia Miranda was very helpful, process was very quick & easy!
Name: M**** E****** E******
Date: 2020-12-05 06:18:10
Rating: 5
Comment: Spoke with Sonya Davies, overall a great experience! Got everything I needed done quickly, nicely and perfectly!
Name: S***********
Date: 2020-12-05 04:37:06
Rating: 5
Comment: Donna was knowledgeable, responsive and thorough. Found us an excellent deal.
Name: K**** M*******
Date: 2020-12-03 15:53:10
Rating: 5
Comment: Our insurance experience has been for years & is always 5 star! Recently especially with Grace Anaya’s help over the Thanksgiving holiday was above & beyond!
Name: k*** l****
Date: 2020-11-30 20:11:26
Rating: 5
Comment: Request to talk with Sonya Davis! She will take the time to give you the best options for what you need!I absolutely loved working with her over the phone. She made the experience comfortable, easy, and I truly felt like she’s looking out for my best interest.
Name: M******* V*****
Date: 2020-11-20 21:02:55
Rating: 5
Comment: Really happy with Sonya Davis she’s excellent and very responsive to my needs, very satisfied with the service I got from her 😊
Name: J**** C**
Date: 2020-10-06 18:42:51
Rating: 5
Comment: Sonya Davis at Ins Inc is the BEST. If I could give her 10 stars I would without hesitation. She always looks out for her clients and tries to save them money however she can. I have referred many friends and family to her and Sonya takes care of them as well. She is knowledgable in her field and well versed when it comes to insurance. Hands down, Sonya is the best!
Name: C**** B*******
Date: 2020-07-08 21:56:59
Rating: 5
Comment: Donna Cartier was fantastic! She was a pleasure to work with and was very prompt on following up with all my questions.
Name: V***** S******
Date: 2020-05-30 12:08:23
Rating: 5
Comment: Corie O, was very tentative to my needs in listening and being patient with all my questions in regarding changes to my policy. She stayed in contact and made sure she understood exactly what I wanted. Very fast and professional would recommend.
Name: D** C*****
Date: 2020-02-10 22:14:51
Rating: 5
Comment: Very pleasant visit, especially the professional and yet down to earth assistance obtaining insurance. Will be transfering my other polices to this office in the near future....
Name: C****** O****
Date: 2020-01-23 19:57:51
Rating: 5
Comment: Sonya Davis provides the best customer service I have ever encountered! She goes above and beyond to give the best deal possible. I absolutely recommend the office and Sonya for her professionalism and kindness she always displays.
Name: M****** D***
Date: 2019-09-21 18:35:51
Rating: 5
Comment: I was referred to Corie through your Hollister office. She was very prompt and diligent in securing a new policy for my home in the Sierras. I was so impressed I gave her three of my rental properties to quote and she beat my current premium. More properties will follow, thank you Corie.
Name: T*** C******
Date: 2019-08-31 19:48:21
Rating: 4
Comment: Nice and helpful people
Name: I********** P*************
Date: 2019-08-16 19:20:40
Rating: 5
Comment: Sonya took care of all our insurance needs. She made the process so simple! I highly recommend!
Name: E**** A*******
Date: 2019-08-10 23:57:22
Rating: 5
Comment: Corie is beyond amazing! Great customer service,truly cares about her clients! And does all in her will to make her client happy and satisfied ! She truly loves what she does and that’s something as a client sees and that’s how we are able to trust in her! She got me my policy and I’m more than happy! Been a client of her for over 2years! Thanks for all your hard work Corie! I recommend! She is just the best and has an amazing personality!!! Keep it up Corie!
Name: W****** P****
Date: 2019-07-31 18:01:55
Rating: 5
Comment: I would definitely recommend Corie to friends and family she was very helpful and attentive. She went out of her way to help me out to give me peace and mind. She reassured me that I will be taken care of and I was thanks for the help Corie!!! ^_^
Name: M*** A****
Date: 2019-07-27 05:51:43
Rating: 5
Comment: Corie is the greatest!!! I started shopping around and even decided to go with progressive because I am cheap and wanted to save like $50 on my policy( BIG mistake ) cause when it came time to buy the agent that was supposed to call me back to do my policy flaked and never called. So when I called them to give them my money they said I would have to wait 72 hours. I had already canceled my policy and progressive told me sorry that we misinformed you but nothing we can do so you will be without insurance till Wednesday since it was Friday... nope not going to happen. I called Corie ( now mind you it’s 8 pm on a Friday night) she told me to send her a few things and I was covered in about 15 minutes With ID cards in my email. Corie Olive is a life saver, she came through 100%. Let me tell you if you think you want to save $50 just know you will never get the Customer service you need. $50 is a small price to pay for the peace of mind Corie has given me. Corie Olive you will now be me agent till the end of time!!!!
Name: J*** N*******
Date: 2019-06-20 18:21:26
Rating: 5
Comment: Sonya Davis was absolutely wonderful and very kind. She made this process so easy for me and gave me the best experience during this process. I highly recommend Sonya and her team!A huge thank you to Sonya for her patience and kindness.
Name: A******** V*******
Date: 2018-11-05 17:47:07
Rating: 5
Comment: Danielle DeBolt is seriously the best agent Ive ever had to deal with. She handles ALL( General Liability, Workers Comp and Auto!!) our Business Insurance quickly and efficiently. I highly recommend this office and specifically Danielle :)
Name: T*** S******
Date: 2017-09-29 23:57:52
Rating: 5
Comment: Ryan Johnson at Woodcrest, you are professional, clear and your rates were spectacular! Thank you. You made this process so easy I wont ever work with anyone else again. Your company is very lucky to have you, and I am so glad you are MY agent. Thank you for everything.
Name: M***** L**
Date: 2017-09-08 19:57:51
Rating: 5
Comment: Have had a great experience working with Rebecca Laher on making sure I have the coverage needed and within my budget. Job well done.
Name: M****** S*****
Date: 2017-09-01 18:50:57
Rating: 5
Comment: Honestly Donna Cartier best insurance agent I have used, usually call for insurance and agents want to rush through the process and on to the next. Happy to know if anything does happen I have an actual person to contact.
Name: G****** G****
Date: 2017-08-15 21:02:01
Rating: 5
Comment: Ryan Johnson is the man! he really went out of his way to help me get my policy started. He took all the headaches out of getting car insurance,also explained everything in detail and was happy to answer all of questions. No doubt the best experience Ive had yet getting insured!
Name: S*** B******
Date: 2015-05-27 11:44:45
Rating: 5
Comment: I had the pleasure of being helped by Donna. She was professional, attentive, and very honest. Ive never really had to sign up for auto insurance on a policy separate from my parents, but she made the process smooth and painless. It was all very straightforward. I had a few other agencies call me to try and get my business, but after speaking with most of them, I never felt 100% comfortable. I would always be left with a looming feeling of uncertainty in the back of my mind. Donnas professionalism put me at ease, and I have no regrets. A+!
Name: E**** W*******
Date: 2013-02-05 19:03:34
Rating: 5
Comment: We have had all of our insurance with Woodcrest Insurance for a number of years, and we have been quite pleased. Everyone in the office is very helpful and honest - they help us get the best rates and also when we needed assistance filing a claim, they walked us through exactly what we needed to do.
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