Intra State Distributor in Detroit
Site: http://www.towneclub.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5AM
- Saturday:Closed
- Sunday:Closed
If it would let me do zero stars I would. I did business with them 15 years ago with no problem, so I figured I would use them again. I contacted them 6 weeks before my grand opening. I had to contact the salesman 1 & 1/2 weeks later, because, he forgot, his words, not mine, to contact me. He came in, gave me a one sheet of product, no cost breakdowns or pricing on it. He wrote on another piece of paper the pricing and deals they had. I wanted a cooler to put in my store FOR MY GRAND OPENING, he said he would find out availability and get the approval from the owner, but didnt think there would be a problem because I was ordering premium items. After a week, I called him again, he told me he was waiting for an answer from the owner. Now 3 weeks before my opening, I reminded him I needed an answer. Again, he said there should not be a problem. After another week of no contact I called him back and at this point a little upset. i left a message, and asked whether I was going to be doing business with them or not. No answer. 1 week before my grand opening, I called the main office and said I did not want to deal with my salesman any longer. And was assured by a woman at the main office there was a cooler in the warehouse with my name on it, she would email me a contract to sign for it, and the loser salesman would come and pickup the contract, and guaranteed me I would have a cooler in my store for my grand opening.I am writing this the Monday after my grand opening, needless to say with no cooler in my store. Besides the obvious business I lost because of your company, and its lack of ability to follow through on a simple order. I would like to say, if you didnt want to give me a cooler, no problem. If I would have known soon enough, I could have made arrangements to get one. But the lack of communication and lack of professionalism is quite frankly, beyond the pale.if this is how you do business, then honestly, thank you for screwing me over, because I wouldnt want to continually deal with a totally unprofessional and mismanaged company such as yours. As far as the supposed cooler you have for me in your warehouse. I think you know at this point, where you can put that.Sincerely, Colin T AyresThe Funhouse Candystore
Im a truck driver and delivered here on 9/19. The forklift driver broke a glass bottle in the trailer during the unloading process. They didnt have the decency to tell me or at least sweep the trailer out.When picking up next load, my trailer was rejected due to small glass shards being visible when they did the rolling flashlight test. If you go here be sure to check your trailer thoroughly.S/N this costed me a days work and I had to have trailer pressure washed due to glass being in cracks of floorboard inside trailer
Total reviews rating 4.2
37 Reviews for Intra State Distributor 2023:
Review №1
2022-07-15Fasting and most efficient for businesses like mine , drivers always on time very good with being punctual
Review №2
2022-08-04Such nice friendly owners, they know how to run the company
Review №3
2021-02-18Entrance from Mt Elliott St. Great service. 30 minutes unloading. In and out 1 hr.
Review №4
2022-06-03Fast N quick unload for my businesses
Review №5
2022-05-18Awesome quick unloading service
Review №6
2022-07-29Great products and prices
Review №7
2022-08-02In and outNo over night parking
Review №8
2020-02-18Great service. Always on time. Nice family owned company.
Review №9
2018-12-31Very upset with this place because they approached me at a job fair and did a job interview with the place and loved everything I was hearing about the place and that the owner stops by very often. I was finishing up school so they said I shad a job the after i finish school, with this date getting closer I never heard anything.
Review №10
2022-04-19This is how a great business is run