Jaguar at Grand Rapids in Grand Rapids
Categories
Location on the map
Grand Rapids, Kent County, Michigan, US
Service options
Delivery
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car wash
Yes
Oil change
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 616-452-5101
Site: http://jaguargrandrapids.com/
Site: http://jaguargrandrapids.com/
Opening hours
- Monday:7AM–8PM
- Tuesday:7AM–6PM
- Wednesday:7AM–6PM
- Thursday:7AM–6PM
- Friday:7AM–6PM
- Saturday:9AM–4PM
- Sunday:Closed
Comments (19)
I got my car from Detroit- I live in GR- went to local Jag for service- they scheduled me an appointment, I blocked my schedule (I am a healthcare professional) - they emailed the DAY before- opps, they forgot they were ctually closed. I came in on another day, the BMW specialist had NO clue what to do with the Jaguar and told me to come back another day (the online scheduling did not tell me there would not be a Jaguar service specialist availble or not)I have taken my servicing needs an hour away to jaguar kalamazoo, and intend on makign the drive every time, where they are actually priofesisonal and courteous and wont waste your time!!!
Total reviews rating 4.2
19 Reviews for Jaguar at Grand Rapids 2023:
Review №1
2021-09-30Jared Gipe did an exceptional job. He is not a high pressure salesman but rather sells with his exceptional knowledge of his product. His customer service and communication are great and he has followed up after the sale. I would highly recommend Jared and Sharpe BMW, Inc.
Review №2
2021-03-22I recently purchased a gorgeous 2021 Jaguar F-Pace. We showed up at the lot just looking on a Saturday. We found the car and loved it! A salesman named Jared showed up to help us. We test drove it and loved it even more. Jared was with us to go over the features while we drive. That was a great help. He was kind and so knowledgeable and not at all pushy to make a sale. I’ve purchased many cars and never had the experience we did with Jared. I would highly recommend Jaguar Grand Rapids and Jared.
Review №3
2021-04-16My husband and i visited this dealership for the first time and were SO impressed with their customer service! We felt welcomed and appreciated. Jarod was so helpful and extremely informative! He was quick to offer us help and guidance with our shopping. and was so good with following up with us afterwards! The entire team at Sharpe was so kind, including Brett. We definitely recommend this dealership to anyone!
Review №4
2021-05-04I worked with Larry Brandsen when acquiring my new Jaguar. He did an outstanding job showing me all the different aspects of the car. I could not be more pleased with the service or the vehicle. I highly recommend going to Jaguar of Grand Rapids and speaking with Larry if anyone is in the market for a new car.
Review №5
2020-11-23Thank you Brett! From the moment I first made contact with Sharpe, until I walked out the door with my keys in hand, I was treated like human being. Above all I value honesty, Integrity, and customer satisfaction. Sharpe is not lacking in any of these categories. In fact, they have exceeded my expectations. I will be returning.As far as I am concerned, all other dealerships can take a lesson from Sharpe, and at the end of the day, probably still not get it right.
Review №6
2022-07-13Great customer service but unhappy that I couldnt get what I called for.
Review №7
2017-01-09I purchased my Jaguar F Pace in November. I couldnt be happier with the car and really appreciate Larry Brandsons assistance through the whole process. Larry was so easy to work with, also courteous and professional. I was totally satisfied with my experience with Sharpe and Larry.
Review №8
2017-10-02We had a great experience with Jaguar of Grand Rapids. Shaun Waid, our advisor was very helpful; he listened to what we were looking for in a car, offered advice, answered questions and made suggestions. Our experience was positive; we would recommend Sean and Jaguar of GR.
Review №9
2019-07-30Today I bring my car to dealer to get service and ask them to trade in the to get new car. Someone came to help me I think his name is Paul and he check on my car he tell my car not worth for dollar because branded title. Ok is fine I ask to check my car somethings wrong because I just replaced the hold engine battery and starter here and my car not ran smooth like normal. Me and him test drive my car and he told me to bring back to west palm to fix their can not fixing. I still have under warranty for my car. The worth jaguar dealer ever.
Review №10
2021-07-21The staff in all aspects and departments are well informed and professional. The service and quality do not go unnoticed. I highly recommend working with them!