Jays Appliance (Ever-Warren Appliance) in Dearborn Heights
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Dearborn Heights, Wayne County, Michigan, US
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- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:Closed
I will NEVER do business with them again. I purchased a water tank and once installed it was NO GOOD. They been giving me the run around for them to even come look at it for 4 days now. I wouldn’t recommend this place for used appliances they not even honest that their products are no good. Don’t waste your time nor money!
I purchased a water heater from Jays over 2 months ago, the water heater runs very well. Jays installer came over 40 minutes away, he did his job within an hour and then he was gone. Thanks Jay for offering me a reasonable price I dont know what I would have done without you!!! 😃
Nice and friendly staff. They have a decent selection of used and refurbished appliances. Prices seem decent for such items at a neighborhood retail store. Some used items are dirty, which I guess is to be expected. They will also deliver for an additional fee. 1 month warranty included, but they offer a 3 month warranty for an additional fee.
I brought a refrigerator from them...the freezer worked perfectly fine but bottom refrigerator part don’t get cold at all all my water & Drinks stayed room temperature. I called back within the time frame just for them to say something about a receipt because they only keep their receipts for 10 days then throw them out. I have proof that they came & delivered the refrigerator and all & they still refused to fix the refrigerator knowing they sold me a faulty product. I WOULD NOT RECOMMEND
Great place to get spare parts and used water heaters at an unbeatable price. Awesome customer service and salesman Mario was just a pleasure to work with. They dont try to sale you anything you dont need and will repair your part on the spot. Thank you Mario for all your help today 🤗🙏🏽
Best service ever seriously!! they gave me a deal on all my appliances i asked him for a used dryer i couldnt believe it was used thank u guys the dryer was brand new. my wife and i are so happy with this place seriously such hard working individuals came to my house took my old dryer set up the new one and where on time and polite. if i can give 10 stars i would thank u guys. Mario ur the man thank u for making my experience an enjoyable one.
I’ve been going to this place for about 12 years! The reason they’re still in business is because how clean their appliances are and how much they care. It’s family owned and they keep it that way so no one ruins their name. I usually work with mario up there and he’s always taking care of me. I have yet to have a bad experience and i have 6 rental properties so I’m constantly buying appliances. I have sent so many people up there and the people end up thanking me for this gem of a place. I appreciate you guys, keep up the good work. Ask for mario!
Seriously LOVE this place. LOW PRICES MEET HIGH QUALITY!Prices, quality, and customer service are all top-notch. There is no need to purchase brand new appliances at high prices ever. Not only do they deliver a quality product, but they stand behind it. I bought a gas stove from them a year ago and they left such a great impression that when it came time to replace my washer I wouldnt think of going anywhere else. They carry all types of appliances across every style and budget. Im a customer for life. I will never purchase from a big box store as long as theres families like this doing business lets keep our money in our community.
Bought used washer and had it delivered. Delivery man refused to let me use his hand truck to get it in basement. It took about an hour for 2 70 year olds to get it down basement steps.Hooked up washer and it has a slow internal leak. Flooded part of basement. The owner tried to have me diagnose the problem. The washer had a 30 day warranty which is useless. Now I have to pay a service charge for a reputable company to come fix this. I own a number of rentals. Needless to say this company will not get any more business from me or my friends. Was looking for a good used appliance vendor. This is not it.
Dishonest about their merchandise. No refunds. Will not work with you to rectify situation. Will not take your calls. They will sell you broken appliances claiming that they work, using vague terms that they can use against you as soon as you realize there is a problem. I do NOT reccomend anyone waste their time with this shady company. I worked with the boss, Alex. Id give zero stars if I could. This was not an honest sale at all.
Honestly I wasnt so sure to buy 2nd hand appliances until i went to JAYS Appliancethey gave me a great bundle deal with Warranty & same day delivery + install on a Fridge , Stove , Washer machine and Dryer i ended up spending way way less than what I had in mind.thank you mario
Terrible place to buy appliances they gave me two broke dryers and refused to give me my money back do not shop here they horrible its been less then 30 days he said if its broken I get a refund within 30 days no refund no dryer still stuck with the broken dryer and its only been a week
Total reviews rating 4.3
97 Reviews for Jays Appliance (Ever-Warren Appliance) 2023:
Review №1
2022-07-31REALLY AMAZING DEALS. My washer and dryers have been with me for 5 years!!! And it’s still so amazing!!!! I RECOMMEND COMING 💯
Review №2
2022-07-31Really good appliance store. Items are in great condition. And the place never disappoints! The person that helped me was Mario, he was really helpful!!! Overall the deserve 5 STARS 😊😊
Review №3
2021-01-05I just bought gas Stove Refrigerator Washer machine and Dryer set they delivered it Same Day, Amazing Customer Service, i highly Recommend if your looking to buy 2ND Hand Appliances they come with Warranty. Great pricesThanku Mario !!!
Review №4
2022-06-29UPDATE: Service was great as long as you BUY! We noticed the fridge leaking after 2 months as the water pooled up and visible ran out into the kitchen. We called them and they came out once to look at it, but seem to not have found anything wrong with it. We then didnt notice it for a while, but after a couple of months we saw how it rotted into the subfloor and black mold was growing. I called again, but the warranty obviously was not active any longer. I let that go. We tooka while to get our dryer installed and first it worked great. But after 10 rounds the connection to the plug melted through and almost started a fire!! Again, they said were short staffed and cant help you. I tried to get them at least pick up the faulty dryer but they wouldnt do it.They basically have 0 interest in helping you once the appliance is out of the door. They probably just fix them up so they work right up to the end of warranty and then the pocket the $. Its not my business obviously but with all respect if I think it would be better if they cared about their customers and give a little extra service. It looks hella shady what theyre doing and left me with a pretty bad opinion about their operations.////We bought a fridge, dryer and washer from Jays and the guys were great, delivered it timely and carried the units inside as agreed. Great service!
Review №5
2022-02-24They had the exact fridge I was looking for. They delivered the next morning, great customer service. Ive had the fridge a few days and got it checked out, no issues. Great price after looking all over for a week. Will be a repeat customer.
Review №6
2022-02-22I Bought A Refrigerator In May Had to have it Repaired A Week Later… The Store Had a Repair man Come Out & Put a New Compressor on it… here it is 10 months Later in its not Working I Call a Repair Man to come service it & I was Told that the Compressor put on it was the wrong one for the make an model of the Refrigerator…. They gave me the repair man’s number which doesn’t speak English…. I paid over $1700 for the unit for them not to care
Review №7
2022-02-20WOULD NOT RECOMMEND 🚫🚫🚫‼️‼️Now don’t get me wrong I understand this is a used appliances place,but my god it shouldn’t go out as soon as you get it to your home. I purchased a washer and dryer from these people. Use both the same day it was delivered the dryer went completely out,and the washer was leaking a hell of a lot of water from the bottom. They bring another washer and dryer. The dryer this time seems to be ok, but the agitator on the washer is no good at all. WHAT A WASTE.. Not to mention they left the first non working dryer in my basement,never came back and picked up the junk. I’m mad because I have to spend more money on a washer , I would not recommend.at all!
Review №8
2022-03-22CON ARTIST SCAMMERS!!! Do not buy here! Do not waste your money with these people! Bought a fridge for $800 from them for it to break before two months of having it. They gave me the run around for days and continuously lied to me. Now I’m stuck with a lemon that I have to fix myself. DO NOT GO HERE!!!
Review №9
2022-03-17I bought a couple of Used Hot water heaters/Furance stove from them and me n family havent had any problems
Review №10
2021-09-11I would definitely recommend! My husband purchased a stove and we had it for a couple weeks and it was making some noises, I was very impressed they held up to our 30 day warranty and swapped it out for another stove which they also delivered to us and picked up the original one we bought. Im very happy with the stove they brought over today! Allot of businesses especially in the used game will give you hassle if you need to use your warranty or exchange but these guys were awesome. Definitely will come back for any other appliance purchases in the future!!! Thank you again Jays appliances!!!!!