Jays Small Moves
Address: 2525 Mandela Pkwy, Oakland, CA 94607, United States
Phone: +1 510-501-5800
Site: https://jaymoves.com/oakland-moving-company/
Worktime:
Phone: +1 510-501-5800
Site: https://jaymoves.com/oakland-moving-company/
Worktime:
Day | Time |
---|---|
Monday | 7 AM–7 PM |
Tuesday | 7 AM–7 PM |
Wednesday | 7 AM–7 PM |
Thursday | 7 AM–7 PM |
Friday | 7 AM–7 PM |
Saturday | 7 AM–7 PM |
Sunday | 7 AM–7 PM |
Category: Moving and storage service, Moving company
Rating: 4.9
Rating: 4.9
Name: W****** D******
Date: 2024-04-20 02:41:52
Rating: 5
Comment: Jays has moved us twice in seven years, into our first apartment together and into our house. Every time they are on time, load everything up in no time and get it all unloaded without a scratch. This time they went above and beyond, handling the last bit of packing up without us as we had to run out for an emergency that popped up. Will always recommend them to anyone moving!
Name: R****** H****
Date: 2024-03-29 18:46:14
Rating: 5
Comment: I had a wonderful experience with Jays. My team, Chris and Branson, were professional and so efficient. They didnt waste any time, got the job done quickly and with respect to my furniture. I compared many places before picking them and they are the best price by far and the service is excellent.
Click here to view more comments
Name: J*** T****** I* (********
Date: 2024-02-17 04:43:27
Rating: 5
Comment: Great experience with these movers. Very professional company - I like that they are very communicative, tell you the prices up front and also call multiple times before move-in day to confirm with you.Chris, Branson, and Gabe did an amazing job moving all my stuff without breaking anything! They were polite and professional. They wasted no time and were working quickly nonstop to get everything moved in the minimum time.Would absolutely book them again for a move. Thanks guys!
Name: R******* P****
Date: 2023-10-22 15:27:17
Rating: 5
Comment: Thank you for your quick response to a small moving job on a Sunday that finalized a large professional move on a Friday. Jays Small Moves fit our needs perfectly. I will refer other jobs to you.
Name: G****** S*****
Date: 2023-10-15 00:31:55
Rating: 5
Comment: Just finished up my move about an hour ago and it was such a fantastic and seamless experience! We reached out to Jay’s about two weeks out and fortunately our preferred date/time was available. They were in constant communication with us and even went out of their way to sort out a last-minute SNAFU. On moving day, a team of three (Omar, Francisco V., and Jose F.) came to pack up our apartment and move us from SF to San Jose. They were super quick and careful, and even offered to take stuff we hadn’t put in boxes. Once we arrived at the new apartment, they were patient as we figured out the elevator and unloaded everything very quickly. This is my fourth move using movers and I was honestly stressed at first from some awful experiences but Jay’s has been without a doubt the best mover by far and we will be using them if we ever move again and recommending them to everyone we know!
Name: E*** V*** L******
Date: 2023-09-03 04:24:50
Rating: 5
Comment: We had two crews on different days: Darwin, Luis, and José packed all of our things one day, then Santos, Antonio, and Francisco bundled up the furniture and moved everything to our new place.They were worth every single penny (and their rate was totally reasonable). Both crews did a fantastic job considering how much stuff we’ve collected over the years. The packing team dealt with my agonizing over what needed to be boxed and worked so fast. They had all the supplies to package 50 boxes and were so careful wrapping fragile pieces. The movers dealt with me changing my mind over the placement of a ridiculously heavy cabinet…twice. They blanketed the TV and other big furniture perfectly and disassembled/reassembled everything faster than I could blink.I really hope this is our forever home and we never move again, but I’d call Jay’s again without a doubt. Especially with these crews!
Name: N**** S******
Date: 2023-07-23 04:05:17
Rating: 5
Comment: These are the friendliest, most careful movers Ive ever encountered. Everything was perfect. Great communication prior to moving day, accurate quote, prompt arrival, and meticulous care with my outrageously heavy furniture.
Name: Y****** Y*
Date: 2023-07-21 22:16:05
Rating: 5
Comment: These guys were FAST. Not only that but none of my stuff were damaged. Clear communication and rock solid service. I can’t thank Christopher, Gabriel and Eli enough for a job well done!
Name: S***** K***
Date: 2023-07-05 15:53:11
Rating: 5
Comment: We had a great moving experience with Santos and his team, Jose and Antonio! The team of three got us moved out of our 1-bedroom 4th floor walk up and into our new home in 2 hours flat. They were communicative, careful, and efficient. Use the extra cash you save on the time to tip these guys well. They are hardworking and definitely deserve it!
Name: E*** S*****
Date: 2023-06-29 23:08:16
Rating: 5
Comment: Wonderful customer service experience! They were very upfront with quotes and pricing info. Fernando, Jaime, Jose Z and Branson were very careful with my stuff, but also incredibly quick and efficient. Every person I spoke with or met was pleasant and helpful. I will definitely use them again.
Name: J**** H**
Date: 2023-06-04 19:47:14
Rating: 5
Comment: Fantastic service from Jay’s Small Moves. Moved our one bedroom apartment in Berkeley into some U-Haul boxes to move across state. The entire move was done in 3 hours. Movers were on sight promptly when they said they would be. They were very friendly and professional and even saved us $1000 on an extra U-Haul box with their mastery of packing (and probably Tetris).Francisco, Jonathan and Larry were our movers and they were the best crew I’ve ever worked with. Would definitely use Jay’s Small Moves again.
Name: K****** G***
Date: 2023-05-22 15:03:34
Rating: 5
Comment: I had a great experience with Jays Small Moves. Leading up to the move, they are very communicative, by phone and by email. They call to confirm the move the night before and they text when theyre on their way with an ETA. My moving day team had Manuel, Gabe, and Brian. They were on time, communicative, kind, and very careful with my things. They were also incredibly fast. This is the second time that Ive used Jays Small Moves and both times were great. I highly recommend them if youre looking to move in the East Bay.
Name: B**** B****
Date: 2023-04-14 14:51:03
Rating: 5
Comment: This week was my second time using Jay’s Small Moves, the last being 11 years ago. Once again, a wonderful experience. Excellent communicators, everything is very straightforward; the movers were very professional and kind, and they work so hard and so fast. The price of everything was absolutely on point and fair. I will continue to whole heartedly recommend this company to anyone who is moving.
Name: A** R*******
Date: 2023-03-28 15:37:45
Rating: 5
Comment: The folks at Jay’s Small Moves have been super friendly and helpful, and offer a competitive estimate for our complicated 3 stop move. You can only book via phone call but they are very prompt in following up and scheduling your move. They were also honest about us needing more manpower and gave us a new estimate. I got a confirmation call about our move the day before too!Be prepared to give an itemized list of everything that needs to be moved or at least an estimate of furniture and number of boxes. Today is moving day and they were early and are moving are stuff efficiently. Support local businesses!
Name: 5***************
Date: 2023-02-03 02:34:29
Rating: 5
Comment: Five stars for Jays and would give more if I could. I had a cross-country move with Upack, which drops off the back half of a semi that you load. A week before the move, my apartment manager said I could not have the semi dropped off in our small parking lot. So I called Jays to help me move my apartment with their truck into the truck at the Upack facility. It was stressful !!!!! But I was able to schedule Jays with only two phone calls. On moving day, my 3 movers were so nice. They worked VERY hard and were VERY fast with many VERY heavy items including a small piano. Boxes were stacked all the way to the top of the semi, and it was a full 3-bedroom (plus garage) move. Today I unpacked the truck and the movers here at the destination all complimented their truck loading. They had done a lot of extra work to secure loose items and had wrapped many pieces in plastic to protect and secure them. Because of them, this move went much much better than I expected. Thank you very much to everyone at Jays! I would not hesitate one second to hire them again, except that now Im on the East Coast!
Name: J***** V****
Date: 2023-01-23 02:18:02
Rating: 5
Comment: All I can say is WOW! Moving with Jay’s Small Moves was phenomenal. It all started with requesting a quote, which was super easy. From there, I worked with George in the back office to make sure everything was ready for a moving day 10 days away (I was in a hurry and reached out late, but they were able to squeeze me in). George was very communicative over phone and email. He made sure all of my moving needs were met including some specifics around my certificate of insurance. Then came move day, and I got to work with Santos, José, and Izzy. All three of them were so nice, fast, and communicative. They took great care of all our items from heavy to delicate. I can’t emphasize enough how great these three were. They worked so hard and fast and with plenty of laughs and smiles going around. Loved Jay’s and would highly recommend!
Name: T**** I***
Date: 2022-12-15 06:05:38
Rating: 5
Comment: We werent the most organized when Jays Small Moves arrived, but their fast, helpful, friendly staff really came through for us. We are moved thanks to Bryan, Jose Macias, Shawn, and Michael. Thank you so much. We will tell friends about your great service.
Name: D**** S******
Date: 2022-12-02 22:57:05
Rating: 5
Comment: I had a great experience with Jay’s. The price was as promised. The staff were friendly and polite. They arrived on time, were quick and efficient and also willing to make the extra effort of putting things in place. They were careful with everything and caused no damage. I would definitely use them again!
Name: J**** B*****
Date: 2022-11-21 18:47:02
Rating: 5
Comment: I’ve taken over a year to do this review, but I have not forgotten how great our moving team was! They were kind, quick, and made moving enjoyable. We moved in June one of the busiest times of year but they worked with us to get a date that work. I never want to move again, but if I do. I’ll be calling Jay’s. Omar, Emmanuel and Junior were fantastic!
Name: e**** b********
Date: 2022-11-19 22:06:30
Rating: 5
Comment: Best money Ive spent this year! I had friends who had used other movers warn me that they all will do last minute upselling for packing materials etc, but I did not experience this AT ALL with Jays. (I did read and follow their instructions for packing, of course.) I would normally move it all myself but SO GLAD these strong professional guys did it! Quickly, punctually, and at a great price. A friend talked me into using movers because, as a nurse, if I injure myself stubbornly moving heavy furniture, I could be out of work for quite a while. So worth it!!! Moving is stressful enough!
Name: M***** C*****
Date: 2022-11-10 23:11:28
Rating: 5
Comment: Jays guys were fantastic -- I had underestimated the amount of stuff I had to move and they still got the whole move done in 4 hours (estimate was 3-4 hours). Only the glass in one small picture frame was broken (and that could have easily been my fault in not packing it well enough) out of an entire apartments worth of boxes. I will definitely hire them again for any future moves.
Name: L*** P****** M****
Date: 2022-11-01 18:03:50
Rating: 5
Comment: Jose Manuel, Luis and Jose were kind, fast, careful, cheerful and hardworking. They moved my overpacked apartment in record time, on a hot day, and even supplied me w extra boxes and help when I run out. They gave a great and clear estimate and were careful with my things. Moving is the worst but they made quick work of it, I cant recommend them enough!
Name: g*** b***
Date: 2022-10-26 02:29:18
Rating: 5
Comment: Jay Small Moves was and is the best moving company Ive experienced. WE had a last minute move and he was there with a fantastic crew who handled everything perfectly. From wrapping furniture to maneuvering within a typical SF home, the crew was the best, It was much quicker then I thought it would have been and we are hiring him back in a few months to move us yet again. Thanks to the entire crew for making our move super easy
Name: S****** M*****
Date: 2022-10-16 22:28:09
Rating: 5
Comment: We had a fantastic experience with Jays. Professional, responsive, on time - all of what you would hope for especially when moving can be a stressful experience in itself. There were a lots of reminders and assuredness from Jays that this was going to go as planned. Thank you Jays! We highly recommend.
Name: J***** S*****
Date: 2022-09-24 00:20:08
Rating: 5
Comment: You guys did great helping us put our stuff in storage in preparation for selling our house. Unfortunately you were not available for our actual move. We ended up with the moving company from hell! We sure do wish you had been available, because we know everything would been perfect.
Name: P*** J*******
Date: 2022-09-15 23:35:15
Rating: 5
Comment: I used Jays to close out an office and move the furniture home. They also disposed of a number of pieces of furniture I no longer needed from the office and the house. They were efficient, quick, friendly, and under the budget I estimated from their rates.
Name: C**** S****
Date: 2022-09-12 20:03:12
Rating: 5
Comment: These guys are awesome! I have had many many moves in my past, so I have a lot to compare them to. Theyre professional and prompt. I have NEVER had other companies take the care they did with my antiques furniture. They packed, wrapped, and moved each piece so carefully. I highly recommend them!
Name: L**** H*****
Date: 2022-09-01 06:26:53
Rating: 5
Comment: I cant overstate how great my experience with Jays Small Moves was.They worked with me on getting an accurate quote based on my needs.I hired them to move my things from a storage unit to a one bedroom apartment in SF.They were fast, efficient, and super friendly.From the first phone call to the last signature when the job as completed, it was a really painless and easy experience.They completed the job in the time predicted and there were no surprise fees.I highly recommend Jays for your next move.
Name: B****** R***
Date: 2022-08-19 20:44:49
Rating: 5
Comment: Easily the SMOOTHEST move that Ive ever had. The team, led by Nate, was efficient, incredibly professional, and just all around awesome people. Nothing about the experience was negative or in need of improvement. Id highly recommend Nate and his team and will definitely use Jays Small Moves again in the future. Genuinely wish I could give more than 5 stars.
Name: M*** P********
Date: 2022-08-19 19:02:59
Rating: 5
Comment: We did a commercial move BACK into an office in May 2022. Jays Small moves delivered top-notch service from booking, to pick-up, and drop-off and stayed within their estimated delivery window and completion time. Nice group of people too, very professional local San Francisco company. Highly recommend.
Name: M*** R*****
Date: 2022-08-19 17:16:54
Rating: 5
Comment: I used Jays for a very small move of bulky furniture in the East Bay. They were very professional and courteous and efficient, and took great care of my things, wrapping them well to avoid damage. They called ahead to let me know they would be 15 minutes late for the pickup, which I appreciated. After I set up the initial contract, I submitted my replies and inventory lists that they requested. I got no acknowledgement. So, my one suggestion would be to acknowledge receipt of e-mails that lock in the contract and at least of the initial inventory information provided to them. Thank you Jays!
Name: A***** A*****
Date: 2022-08-19 13:38:12
Rating: 5
Comment: I used Jays for a move in Berkeley in June. I was moving to a different unit in the same complex (in the building across the street from the old unit). I have used Jays before and the experience was great again. In all cases, they have been reliable, punctual, and got the job done within the minimum time so that the cost was what they had quoted.Chris was in charge of his team (three people total) and did a really amazing job leading the move. They were quick, organized, careful, and all really nice and professional. Chris was really thorough too in making sure furniture items were wrapped as needed and took apart/put back together my bed frame.My move was a bit complicated because I had a senior kitty who had a stroke a couple of months prior and lost his sight and hearing. I couldnt move my kitty until the bedroom was fully set up in the new unit. Chris was extremely compassionate and helped plan the move/setup so that we could all move my kitty and his stuff all at once at the end. They were all really understanding and kind.A family member is moving in with me soon from San Jose to Berkeley and Ive booked Jays again for the upcoming move. Highly recommend.
Name: S****** K**** K*******
Date: 2022-08-18 04:37:11
Rating: 5
Comment: Jays Small Moves did an excellent job. Everything was done professionally and carefully. All my furniture was well protected and everything transferred safely. The folks on the phone were easy to schedule with. The two people who did the move were kind and helpful. They also did the work in a way that seemed safe for their bodies. That is important to me because I dont want folks to hurt their bodies from their profession. I really wish they could think of a way to do it with less plastic. It was a huge amount of plastic.
Name: C**** Y****
Date: 2022-08-18 01:25:54
Rating: 5
Comment: Jays Small movers were right on time at (8:00 am). Lead team member (Nat) was extremely professional in directing the items onto the truck. Quick, fast and understanding of me not being complete with some boxes that need to be taped-up.Moved from a 4-room to 1-room; all items were placed in an orderly manner by the signs on wall. All clothes were removed from wardrobe boxes and place in the closet. All boxes were set-up accordingly to assigned label on each box.Totally, set-back with movers organizing skills. Would recommend Jays Small Moves to friends and family.
Name: A***** K*****
Date: 2022-08-17 03:53:37
Rating: 5
Comment: We had a wonderful experience with Jays small moves. Excellent, prompt and detailed communication beforehand. The movers on the day of move were professional and did a wonderful job. Highly recommend!
Name: J******* M*******
Date: 2022-08-17 03:27:41
Rating: 5
Comment: Moving is an incredibly stressful event. I was very thankful I hired Jay’s. They showed up on time, hustled to load the trucks, took great care wrapping and carrying each item, and delivered each box to its designated room. Their professionalism is far superior to any other mover I’ve hired in the Bay Area. I highly recommend them!
Name: H*** M******
Date: 2022-08-15 17:42:38
Rating: 5
Comment: Jays Small Moves were a wonderful team. They communicated well, arrived on time, were respectful, and worked efficiently. We plan to use them again when we move back into our home. Highly recommend!
Name: D**** M*******
Date: 2022-08-14 19:31:54
Rating: 5
Comment: Used before about 2 yes ago. Same friendly, professional, reliable movers. They were on time as promised, quick, efficient, careful and with competitive pricing. If you have to move in Bay area, these are your guys.Cant say enough.
Name: S**** S******
Date: 2022-08-14 17:27:49
Rating: 5
Comment: My movers were efficient, careful, and so nice! I am a disorganized person but they managed to get everything done perfectly despite my chaos! They did the job quickly and with a great attitude, I would definitely hire them again!
Name: R*** B*****
Date: 2022-08-12 00:52:40
Rating: 5
Comment: The team from Jays Small Moves was great!My move (1 bedroom) was on Fri, June 2 and the team, Chris, Ru, and Dante, were super - very communicative (Chris called to give me an ETA), fast and efficient! It took them just under four hours to get every thing out of my old place (two flights of stairs and no elevator) and into my new place (elevator building but they did have to carry the sofa up three flights of stairs since it didnt fit in the elevator). They were very careful (including taking the kegs off of the sofa and wrapping/unwrapping my glass tables and taking the shelves out of the cabinet) but they were also hustling and not wasting time. Nothing broke. These guys deserve a raise!Also, I found the communication with the company to be stellar - I got multiple emails asking for specific information about my move, if I needed an insurance certificate for my new building, and confirmation emails, all of which I appreciated.Ill definitely recommend Jays Small Moves (and especially the team of Chris, Ru, and Dante) to anyone who needs movers in the Bay Area.
Name: J S
Date: 2022-08-12 00:47:43
Rating: 5
Comment: This was the smoothest moving experience ever. The three men who came were really considerate (putting on shoe covers per my ex roommates request), efficient, professional. No problems at all, felt like it was a great value for the money!!
Name: K*** M****
Date: 2022-08-11 23:32:26
Rating: 5
Comment: My husband and I had a short distance move from Berkeley to Oakland. Jays Small Moves was nothing short of amazing! Booking an appointment was easy, the crew that came were friendly, thorough, and efficient, and the total price was almost exactly what was quoted/estimated.Shout out to the crew that made our move seamless! Chris, Ru, and Dante! Thank you, guys!
Name: S**** T******
Date: 2022-08-11 19:14:15
Rating: 5
Comment: Had an absolutely excellent experience with Jays moves: they loaded up my 1br apartment into the truck in Palo Alto, got everything safely to San Francisco, and unloaded into my new place (on the 3rd floor) all in two hours. The entire team was extremely nice, and considerate - would definitely use again.
Name: A W
Date: 2022-06-22 07:15:11
Rating: 1
Comment: This company is DECEITFUL!!! DON’T use them. George the guy who quoted me on the phone said around 550 dollars to move my one bedroom apartment to another condo down the road about one mile. They end up charged me almost twice as much. There are three men crew and they moved very slowly so they can charge me more than three hours. JAY’s SMALL Move but they CHARGE YOU TWICE the QUOTE! Jay’s Small Move but they OVER CHARGE YOU!!! They are NOT HONEST!!! DON’T USE THEM. I don’t know where they get the reviews from!!! MUST BE FORCING ALL THEIR EMPLOYEES USING RELATIVES & FRIENDS TO GET such good rating!!!
Name: M*** W****
Date: 2022-06-16 03:42:23
Rating: 5
Comment: I hired Jays Small Moves for 2 different local office moves that, despite being rather small moves, were complicated by size of furniture and tricky turns in tight spaces. Each move had a different crew. The movers were incredibly talented at navigating tricky spots, were very careful with my belongings, were helpful solving my problems in addition to being on-time, polite, and generally fun to have help. They are very trustworthy. I would use them again. I recommend them without reservation.. They are really kind of amazing.
Name: E***** O*****
Date: 2022-05-21 07:32:18
Rating: 5
Comment: Enjoyed working with Jay’s Small Moves. The crew was on time, professional, and very courteous. I live in a Victorian home in San Francisco and they carefully moved my items up many stairs with no issues.
Name: F**** S*****
Date: 2022-05-17 14:39:46
Rating: 5
Comment: I highly recommend Jays Small Moves. The team was extraordinarily helpful in prepping for the move and during the service. They are very organized and efficient. I have a daughter with special needs and she usually doesnt like strangers over, but the team was so adaptable to her needs and kind that she too enjoyed their company. They literally took the weight off my shoulders! Thanks again for making my move a smooth one! :)
Name: A**** R****
Date: 2022-05-14 19:36:12
Rating: 4
Comment: It was our first time hiring a company to help us move and we were moving with a toddler. Jays Small Moves was very responsive with all of our questions, by phone or email. This really helped us to pack and prepare in a way that made the moving day go smoothly. The moving staff one the day of the move were always very reassuring, accommodating and very efficient.
Name: B** a** J** G*****
Date: 2022-05-12 17:45:43
Rating: 4
Comment: I hired Jay’s for a very small move of a family member’s furniture. The crew showed up on time and were very efficient, completing the job ahead of schedule. The cost was considerable but “you get what you pay for” as they say. I would have given more than 4 stars except for the fact that Jay’s did not know if the crew was vaccinated. I was moving furniture out of and then back into a senior living facility where vaccination status was important as well as a necessary requirement. Jay’s did not want to step up and insist that all employees be vaccinated to protect other people. Luckily, the two facilities dealt with this deficiency with rapid testing at the intake facility and we got the job done. This was a chicken approach by an otherwise good outfit.
Name: M***** M****
Date: 2022-04-23 04:18:06
Rating: 5
Comment: I’m still raving to anyone I know who is moving about Jay’s Small Moves. I used them back in February of this year and had the pleasure of having Manuel, Josh and Aaron as my movers. I received a prompt response to my quote request and explained my options very clearly. Day of the move, the guys let me know when they were on their way, showed up on time, and were very organized. Also, they had such a good attitude about moving me from one 3rd floor apartment to another (no elevator at either). Very professional and friendly movers, I couldn’t have asked for a better experience.
Name: E*** R*********
Date: 2022-04-18 18:42:11
Rating: 5
Comment: Hands down the best moving experience! My first time using movers and they were so courteous and fast and just get the job done!!! They also tried different furniture configurations and were very patient with us. Nate, Frank, and Brendan were awesome!!!
Name: G**** M*******
Date: 2022-04-09 03:52:15
Rating: 5
Comment: Chris and his crew (2 other guys - sorry cant remember their names) were awesome! They were polite, thorough and efficient. We would definitely use Jays small Moves again.
Name: A****** R*****
Date: 2022-04-07 02:02:22
Rating: 5
Comment: Jays Small Moves crew did a thorough job, wrapping items for protection, moving swiftly, and carefully. The crew members were pleasant and respectful; I had the feeling that my housewares were in good hands. They were so efficient that the job was finished under the estimate and the bill properly reflected that factor. I would hire these guys again.
Name: B** P*****
Date: 2022-04-01 23:57:05
Rating: 5
Comment: I saw a van with Jays Small Moves on the side---that was JUST what I was looking for; I needed to transfer a family antique armoire to my daughters home in Davis. I called; they quoted a price and time; they were spot-on time and professional, humorous, and careful. The move was made right away and my daughter told me the two guys could not have been nicer or more helpful moving the old piece of furniture. Five stars from Bob
Name: D***** P******
Date: 2022-03-08 00:41:03
Rating: 5
Comment: I needed help moving some large heavy items within our home, and also a few pieces of furniture to another home. In the past I’ve had trouble finding anyone to do a small move, and hiring per task is expensive. Jay’s were happy to do it all, and they were extremely organized and responsive. I very highly recommend them!
Name: G*** S******
Date: 2022-03-04 19:02:53
Rating: 5
Comment: I was very stressed about my move and Jays Small Moves made me feel silly for worrying about it at all. They finished my 1br apartment move in half the time that I expected, and maximized space in the storage unit. I cannot recommend these guys enough; professional, local, and fast!
Name: R**** G****
Date: 2022-02-18 00:58:26
Rating: 5
Comment: I could not have been more impressed with Jay’s Small Moves. From scheduling, to the day of the move, everything went smoothly. They were on time, efficient and took special care of everything, wrapping and then packing into a storage unit. I would highly recommend Jay’s Small Moves and will be using them for my next move!
Name: m***** n**
Date: 2022-01-25 01:11:48
Rating: 5
Comment: Jay’s Small Moves is a keeper in your contacts.Jays crew was punctual and efficient.The movers were courteous, well mannered individuals.They moved my unit and set me up in my new unit without hesitation and redirection.I would recommend Jay’s Small Moves for your next small move.All the best.MR
Name: S***** C******
Date: 2022-01-24 02:51:03
Rating: 5
Comment: I had a terrific small move with Jay’s guys - Christopher, Darwin and Branson. This was a slightly fraught time for me - moving my life from one storage to another - but the guys were cheerful, helpful, amazingly efficient and kind to my anxious, stressed-out self. The move was four months ago and I am really sorry I did not IMMEDIATELY review them, but trying to make up for it now. VERY grateful for Jay’s humorous assistance and the good work done by his staff.
Name: S*** T*
Date: 2021-12-19 06:12:06
Rating: 5
Comment: I absolutely recommend: Fernando, Mike, Dennis, for all your moving needs.No one likes to move, but the service and respect I received from the fine folks at Jays Small Move made it much easier than I was expecting it to be. Fernando and his team are friendly, clean, organized and dedicated.So, I want to make sure that I share my experience with everybody and you find it helpful, all of my friends and family already asked for their number :)Happy moving,
Name: D****** B****
Date: 2021-12-09 21:00:44
Rating: 5
Comment: This was the second time I hired Jays Small Moves to move me. They did not disappoint ! Frank, Santos, and Antonio arrived on time. I shared that I was anxious and they relaxed me, took care of everything quickly and professionally. Upon arriving at my new place, 2 hours away, they got to work quickly and were careful and patient when I changed my mind about where I wanted items to go.I cannot say enough good things about this company. Hopefully, I will never have to move again, but, If I do.... I would call these folks and request this team in an instant.
Name: M*** S*****
Date: 2021-12-07 14:28:51
Rating: 5
Comment: Fourth time our family has used Jay’s. I asked how long each of the four Crew members was a moving professional and the total was over 30 years. Careful with household items; respectful to the home. Items were carefully nested in the shipping containers.
Name: D*** S*****
Date: 2021-11-16 19:50:07
Rating: 5
Comment: Ive used Jays Small Moves twice now.The first time was moving my works office furnitures to a storage unit. They moved all of it while on a busy street near 16th and Mission. It worked out great.The second time was for when I moved from one house to another. The three man crew carefully packed and loaded all of my furnitures and garage items. The crew was very helpful in moving all of my boxes in the right places. There was no damage to any of my furniture and any of the boxes.I highly recommend them!
Name: A**** N*
Date: 2021-11-15 07:22:27
Rating: 5
Comment: Was recommended Jays Small Moves from a friend that had also recently utilized their services. Started with the online form submission and was contacted via email from the company within 24 hours initiating the process of figuring out what services we needed and the forms/etc needed to be done.Company was very helpful along the process, especially during parts that I forgot to do.Was able to schedule a move 1 week out without scheduling issues.The movers on the day of move were also responsive. They let us know when they finished the previous job and were planning to head over to us, and kept us updated along the way.The movers were incredibly quick but complete on the packing/moving out process. I really appreciated how they simplified the moving of items process but bunching as much together and being able to wrap them all up to several major batches.The movers were also very helpful in being able to help dismantle my mothers bedframe and helpfully reassembled the bedframe at the new location.Overall, would utilize again. Cost was about $600 for a one bedroom type of move.
Name: M*** F******
Date: 2021-11-14 17:57:06
Rating: 5
Comment: Jays Small Moves was fantastic. They far exceeded my expectations, we’re professional, and took great care with my belongings. I expected the move to take 4+ hours and they were completely finished in 2. Will definitely use their services again.
Name: s***********
Date: 2021-10-17 00:31:56
Rating: 5
Comment: Best movers ever. Very respectful and will take care of your belongings. I would 100% use them again for my moving needs. They even figured out how to get my huge treadmill into an upstairs bedroom that took some maneuvering and got it done. Awesome service!! A+++
Name: S******** W*
Date: 2021-10-13 22:53:14
Rating: 5
Comment: Theyre the best. If youre looking for movers, look no further. We had never had used movers before and will never go back. Highly recommend Jays Small Moves.I had made a reservation a couple weeks out and needed to change the date a week prior, they were super accommodating and managed to give us a large truck too. They followed up with emails and the day before called and emailed to confirm again. Morning of they had some truck issue and called to give us a heads up -- no big deal; appreciated the communication. 15 mins later than planned, they arrived, we did a walk through of what needed to be moved. An hour and half later they had packed their truck up and we were on our way to meet them at the next stop. Did another walkthrough of where things should go and an hour later they were done. I was impressed. The guys were great -- friendly and cautious. They were careful with our belongings. Our crew was Ronnie, Chris and Darwin -- if theyre team, you wont be disappointed.If I ever have to move again, Im calling these guys again.
Name: C**** C********
Date: 2021-10-11 18:11:17
Rating: 5
Comment: I used Jays Small Moves twice in the last month and a half. Both times, I found it easy to arrange the moves over the phone, and the men who moved my things showed up promptly, were very fast workers and got the job done to my satisfaction. There was only one very minor scrape to a large heavy cabinet in my living room, and this was, if not inevitable, understandable, I suppose. When Jays men moved me back into my apartment, I had just had it repainted, so I really wanted the movers to take every precaution to avoid scraping the walls, and they did. This was not easy, as there is a narrow hallway leading into my living room, but they didnt scrape a single bit of paint off the walls. Jays was recommended to me by a friend who had used them, and I would also recommend them to others.
Name: J****** C*****
Date: 2021-09-23 03:50:29
Rating: 5
Comment: Could not have asked for a more professional, hard working team. 4 guys showed up on time and were careful with all our possessions. And when unloading asked where we like things placed in the house. Even put our bed frame together. I would use this company again in a heartbeat. I got their referral from my niece, she had nothing but high praise also. ( a 10+)
Name: D*** S******
Date: 2021-09-11 12:44:33
Rating: 5
Comment: I would like to thank Jay’s Small Movers. They assisted me in carrying some items from my third-floor apartment to street-level. They did so so much more than I had asked and I could not be happier with their responsiveness, professionalism and willingness to go the extra mile. I would definitely recommend them, in fact, I already have. Thanks again for a great job.
Name: C*** W*****
Date: 2021-09-10 17:17:09
Rating: 5
Comment: Fantastic experience. After calling a few different movers, Jay’s gave me the best quote and was the easiest to schedule with. I was moving from the peninsula to San Francisco and Jay’s Small Moves was able to accommodate my “medium” move—a two-bedroom home with an additional packed storage shed. The movers—Cristopher, Santos and Oscar—were nice, professional and worked incredibly fast. They even went above and beyond in helping move a large kids play structure that wouldn’t fit through the house by lifting it over the roof in an incredible display of strength, acrobatics and top notch service.
Name: M***** S*
Date: 2021-09-08 17:33:58
Rating: 5
Comment: I highly recommend Jays Moves. I requested a quote online, they called me right away and they were very attentive and friendly. We moved a 1-bedroom across the bay and the service was excellent. We packed all our small items in advance, and the move was effective, fast, and well-done. Ronnie, Chris, and Darwin were our team and they did a great job.
Name: A****** L*
Date: 2021-09-08 00:14:48
Rating: 5
Comment: Fantastic job! Very efficient and handled everything with care! Booked them for 2hours for 1 studio furniture move (from storage to new location) and they were able finish it in 75min!Can highly recommend and would book them again!
Name: r****** m*******
Date: 2021-08-20 04:20:14
Rating: 5
Comment: I met Jay through his prior company years ago and was so impressed that I was eager to try his new one, Jays Small Moves. The experience was great--very efficient, reasonable in price and just the right balance of professional and friendly. I enthusiastically recommend them.
Name: G***** I*********
Date: 2021-08-20 02:29:36
Rating: 5
Comment: These guys were quick and efficient, especially considering the several flights of stairs they had to deal with at our starting point. The cost ended up being about where I was estimating, and the team was very polite. The destination had white carpeting, and they were very careful to set up in a way that only covered shoes went into the carpeted areas. Would definitely recommend this team!
Name: M****** L*******
Date: 2021-08-17 03:23:23
Rating: 5
Comment: I am very, very happy with my experience with Jays Small Moves. I submitted an online request and was contacted within 30 minutes to book my move. I called the office several times prior to my move with questions and my calls were answered promptly, providing the information I needed. Fernando, Mike, and Dennis did an amazing job on my move day. They arrived on time, worked quickly, and were accommodating of strict moving procedures at my new building. They were professional and efficient -- truly delightful to work with. I would highly recommend Jays Small Moves to friends & family.
Name: S**** M********
Date: 2021-08-16 20:43:00
Rating: 5
Comment: A crew of three packed our place up great, they even disassembled some items and reassembled them in our new home. They wrapped and packed everything with care and efficiency, nothing came out broken or scarred. Our two mile move from an apartment took under two hours, great work.
Name: A***** B******
Date: 2021-07-29 02:32:27
Rating: 5
Comment: I used Jays Small Moves twice this summer-once to move from my studio apartment to a 1-bedroom, and once to move items from a U-box to my new apartment. I was very pleased with every aspect of the process. The people who set up the move were professional and thorough in making sure I had the help I needed. The two moving crews were AMAZING! They moved quickly and efficiently, and were very pleasant. The second crew was very flexible in dealing with a snafu at the storage facility, and we still got everything done in the time required. I highly recommend!!
Name: M*** D
Date: 2021-07-24 22:19:49
Rating: 5
Comment: Outstanding service for our 1 BR move from Alameda to the inland East Bay. They were on time, very efficient and very careful with our stuff. They were even patient with our heavy gym equipment and patio full of garden plants. A manager came and personally checked in on us during loading. The team was extremely professional, worked hard & worked quickly. We were completely moved in by early afternoon. Wed gladly hire them again.
Name: N***** L******
Date: 2021-07-18 01:16:15
Rating: 5
Comment: Our move experience exceeded expectations in every way. The movers were friendly, careful, thorough, time conscious. We had no issues whatsoever. The movers were so good and efficient that I was able to convince my parsimonious partner to double the tip we had planned. I highly recommend Jay’s!
Name: L***** M*********
Date: 2021-07-01 03:26:42
Rating: 5
Comment: I recently used Jays Small Moves to switch apartments within Oakland. I was looking for someone I could trust to do the move quickly and professionally, and they did not disappoint! I had a team of 3 movers, Chris, Santos, and Oscar, and they were amazing!! They had my stuff out of the old place and into the new in under 3 hours (my new place was only 10min away). They took care to wrap my furniture and pieces that didnt fit into boxes. All I had to do was show them the routes for the elevator and stairs and they took care of the rest. Chris even helped me fix my sofa that had been out of whack for months.All in all, everyone I spoke with/interacted with throughout the process was friendly and professional. The quote was super easy to complete, with a fast turnaround, easy scheduling, and good pricing. Moving is never fun, but Jays helped it suck less.
Name: A** P*******
Date: 2021-06-30 22:21:08
Rating: 5
Comment: These guys were just the best! Accommodated my small move in less than two weeks notice - DURING THE PANDEMIC! Friendly and very efficient! I cannot recommend them more highly!
Name: C*********
Date: 2021-06-30 04:08:25
Rating: 5
Comment: Crew was on time, professional, moved our belongings with care, and got the job done within the scheduled time limit. Great value for the money. I would use them again and highly recommend their service.
Name: T*** S*********
Date: 2021-06-28 17:48:56
Rating: 5
Comment: I recently moved out of my one-bedroom condo in Oakland and used Jays Small Moves to move my items into a storage unit in a nearby city about 35 miles away. First off, my initial phone call was SO helpful, and I was asked questions like how many boxes I had, large-size furniture to consider, appliances to move, any furniture to dissemble. I was given guidance on how many people in the crew were needed as well as a rough estimate of hours that my move would take, which was helpful in getting an estimate. Their prices are very fair and everything is clearly shared up front. I received multiple emails with helpful details leading up to the move. On move day, my driver was on time and called me in advance. My movers were Dylan, Curtis and Jaleen. Throughout the move, their professionalism was exemplary. They were considerate with my furniture, asked questions to ensure my items were moved appropriately, and were very efficient. They also dissembled my bed frame with ease! No time was wasted. They unpacked the truck and loaded my storage unit with efficiency and made everything fit like a game of tetris. I had the best experience with Jays entire team and will be using them when I move again. Thank you again to Dylan, Curtis and Jaleen. You made this stressful day as easy and efficient as it could have possibly been!
Name: E*** D*****
Date: 2021-06-09 03:34:27
Rating: 5
Comment: Jays Small Moves were recommended to me by each of the three people I asked! And they didnt disappoint. They moved us locally and from the time I reached out to them for a quote, to the time they left, after moving us, they were great. Responsive, professional, friendly and reasonably priced. I highly recommend them!
Name: J***** M******
Date: 2021-06-04 16:08:07
Rating: 5
Comment: Couldnt have asked for anything more from these guys. Helped me move a giant fridge up a tricky outer sunset staircase and my old one to another house. Did it with ease! Mike, Dennis, and Fern were super professional and went above and beyond. Will definitely go back to them with any future moves and highly recommend their services.
Name: J** H*****
Date: 2021-06-03 00:36:19
Rating: 5
Comment: I had a great experience with Jays Small Moves! It was a very small move - just a few pieces of (rather heavy) bedroom furniture. The pricing was all very upfront and explained well, my furniture was perfectly padded and - my favorite part - the movers kept in touch as the move progressed, double-checking addresses and updating their ETA. I would both recommend and utilize their services again!
Name: S***** M***
Date: 2021-05-15 19:30:27
Rating: 5
Comment: We’ve used Jays small moves 4 times and every time has been a great experience. This crew was as professional and skilled as ever. We will use them on our next move as well.
Name: K*********** J*****
Date: 2021-05-05 02:12:09
Rating: 5
Comment: We needed a mover to help my mom get moved into an assisted living apartment. Jays responded immediately and were able to schedule the move within 2 days. They also wrapped all the pieces with shrink wrap and were careful during the move. I would recommend them to anyone.
Name: A******** R******
Date: 2021-04-28 11:58:47
Rating: 5
Comment: I had a great experience with Jays Small Moves! I submitted the form for a quote, got a call the same day asking for some more details and was given a quote right away! I was able to book easily, and they sent reminders and forms to help you be organized and help them go faster, which I really appreciated! We had never hired movers before, so the process being laid out for us easily was helpful!! The movers were on time, they called ahead of time to let us know they were on their way, they were efficient, the whole thing was so fast!! 10/10 would use again and would highly recommend!!
Name: K**** C*******
Date: 2021-04-26 23:43:55
Rating: 5
Comment: Jay’s is a rockstar moving company. They were so easy to book on line and their customer service is excellent. The two movers arrived on time both wearing masks and were so conscientious about packing and making sure everything was secure. I will definitely use them again.
Name: D*** S*****
Date: 2021-04-19 18:20:21
Rating: 5
Comment: I hired Jays Small Moves to move my office to a storage unit a few miles down the street. The team of three led by Frank helped me move office equipment and office supplies. I was quoted 5 hours, the move took less than three hours. The guys were so professional and on point. They helped with organizing the storage space and making sure everything fit. They did a great job.
Name: E*** J******
Date: 2021-02-28 23:27:43
Rating: 5
Comment: Jays Small Moves performed very well. They were very pleasant and clear in making the plans for my move. My family and I had done all the packing. Jays Small Moves came on the decided time at 8:30 am, loaded their truck in about 2 hours as was planned, drove to our destination, less than an hour away. They followed the driving instructions, parked were directed, unloaded and moved all furniture and boxes into my apartment, promptly, expertly, in a professional and pleasant manner and without any damage.The payment was easily arranged with credit card.I highly recommend Jays Small Moves.
Name: E*** D*******
Date: 2021-02-25 04:06:25
Rating: 5
Comment: We inquired on a Friday for a Sunday move (it happened very suddenly), initially they stated they were not available and provided another company as a referral (which was appreciated). In the meantime, I was balancing organizing a move with working from home and did not have time to contact the company they mentioned before receiving a call saying there was a mistake and they were available. I was given a quote and a time. They arrived a few minutes late but called to let me know they were slightly behind and on the way. We were not on a time crunch, so it was fine and they didnt charge us for that time. They were fast and efficient and masked (important during these pandemic times). They loaned us wardrobe boxes which made moving all of our hanging clothes super easy. Frank, Santos, and Antonio were so efficient that we ended up paying less than what was quoted. I highly recommend using Jays Small Moves. When it comes time to move again, I will definitely be giving them a call.
Name: C***** F***
Date: 2021-02-22 02:47:30
Rating: 5
Comment: Joe and Tyler were prompt, efficient and respectful of social distancing. Everything was handled with care. When the neighbors had their large pup off-leash in the baby gated-off yard, even though we told them movers would be around, the pair didnt flinch. Jays Small Moves deserves every 5-star review.
Name: C**** D*********
Date: 2021-02-12 22:01:33
Rating: 5
Comment: I booked Jays Small Moves in January 2021 for my move from San Francisco to a storage unit in Sacramento, CA. I couldnt have been more impressed with these movers. It was absolutely seamless from start to finish, no hidden fees or costs and awesome communication from their team. They were also extremely quick with the move while making sure everything was stored/transported properly. Highly recommend booking with these guys!
Name: M** H******
Date: 2021-02-04 20:54:40
Rating: 5
Comment: So helpful, they found me an extra mover rather than cancelling when I had more boxes than I thought I would. They were very flexible in the changes with my Pod and drove my things to the storage space to load my Pod when the Pod wouldnt fit in my driveway. So efficient and quick, friendly and very easy. I moved out of state but would definitely recommend!
Name: k****** T****
Date: 2021-01-27 03:54:23
Rating: 5
Comment: Jays small moves co. was great! It was easy to schedule an appointment for moving. I did three weeks in advance. They give you a ton of information over the phone and via email once you book to help prepare and be ready on moving day.On the day of the move, my movers were Christopher and Rayu, who were friendly, quick and efficient. I didnt have to lift a finger. I really liked that they wrap all furniture and large items with plastic to minimize scratching during the move and unwrap it for you at the new location.Payment is made after the move if fully complete, and card is the only accepted form of payment. Though you must tip separately, either in cash or I think they offered Venmo.
Name: L***** L*********
Date: 2021-01-12 19:38:00
Rating: 5
Comment: The crew was absolutely outstanding. They completed my sons move from the east bay to the Peninsula in less than 2 hours, including travel time. There were horrendous steps & no elevator at both places. Nothing phased the crew. They had a can do attitude, even with oversized mattress & box spring, no place to park at the destination, poorly packed boxes, etc. I would definitely use Jayss Small Moves again.
Name: A*** J****
Date: 2020-12-26 21:32:18
Rating: 5
Comment: Jays Small Moves was great to work with and handled our two stop cross bay move beautifully. The crew took wonderful care of our furniture and belongings and practiced safe Covid protocol. Would definitely use them again.
Name: N*** Z*****
Date: 2020-12-16 21:26:44
Rating: 5
Comment: I had a [mostly] prepacked apartment and storage unit that needed to go into a portable storage unit for moving, and I was on a bit of a time crunch. I hired Jays Small Moves to help get the portable storage unit loaded up. They sent three guys for 2 hours and that was the perfect fit for the amount that I had. They got everything loaded in a quick and professional way. They were efficient with the placement of everything and took special care with any fragile items. They also went the extra mile when I was having trouble disassembling my bed frame for packing, and helped get that taken apart.Id definitely recommend them for any moving or packing job.
Name: N***** Y*****
Date: 2020-12-09 16:24:11
Rating: 5
Comment: The three guys showed up on time, quickly we went to work wrapping my furniture and figuring out the best way to get the big things down the narrow staircase, and then got everything up at my new place, with an even narrow staircase. All on a very hot day. They very efficient, professional and nice, making sure to place the furniture exactly where I wanted it. Highly recommend Jay’s Small Moves!
Name: M L
Date: 2020-11-16 23:35:18
Rating: 5
Comment: Christopher and Rayu showed up exactly on time and had every single thing wed packed (and some extra stuff we forgot!) into the truck in less than an hour, ditto at the destination. They had our whole 1-bedroom apartment entirely moved in a little less than two hours. They were smart, careful, extremely efficient, and very professional in the tough environment that is navigating a move during Covid19. Jays small moves was our choice for last move, and this move was even better. Would recommend them to anyone. The whole Jays team is friendly and extremely communicative, a great choice for smaller apartment moves anywhere in the Bay Area.
Name: O****** D*********
Date: 2020-11-12 23:49:47
Rating: 5
Comment: The men who came to do the moving were professional, friendly and helpful. We had a large armoire upstairs that they moved downstairs for us safely. They were on time, worked efficiently and the move was completed in good time. This was the third time we worked with Jays Small Moves and I have recommended the service to many friends and to other agencies in our building.
Name: S******** M******
Date: 2020-11-12 18:06:11
Rating: 5
Comment: Jays Small Moves was fantastic! We hired them to help my in-laws move across town, and they were on time, professional, super efficient, and came in exactly on time/budget to the original quote, which was very affordable. I would absolutely use them again and recommend them to others doing in-town moves!
Name: K**** G***
Date: 2020-11-11 20:55:45
Rating: 5
Comment: I have to say this is the most useful information that I get from the google map! Fast response, nice price ! Jay Small Moving has responsible office workers who would keep reminding you when the moving day is coming through the email and phone. When the worker started on their way, they would call you at once and tell you the estimated arrival time. The workers worked effectively and nice! We have local moving in the same city, two large furniture, one coach and one queen bed, around 25 medium size boxes from Home Depot. The three workers used two hours and 10 minutes to finish the moving including assemble the furniture. Nice job!
Name: J***** K****
Date: 2020-11-11 18:10:43
Rating: 5
Comment: Contacted Jays for a rental truck load for my self-move from SF to Seattle. The crew was on-time, incredibly professional, and super quick. The guys worked really fast with zero damage to any of our goods.Everyone I had contact with from the initial phone calls, to follow ups, and the moving crew were super nice and really helpful. Would definitely use Jays again.
Name: C***** M********
Date: 2020-11-11 05:06:24
Rating: 5
Comment: Jay’s Small Moves was a lifesaver! Last minute call to the company the day before my move and they provided me with swift, professional, and courteous service. The movers were skilled, knowledgeable, and maintained COVID safety precautions the entire time. Would definitely recommend and use this service again!!
Name: T** E*******
Date: 2020-11-04 21:02:46
Rating: 5
Comment: From my first call to the move date, Jays Small Moves were great. They stayed within their price quote, and were in contact with me a couple days before the move, the day before the move, and the day of the move. The 3 gentlemen that moved me were very professional with a sense of humor (so important to me and my personality). They got the job completed in less time than expected. I highly recommend Jays Small Moves.
Name: E***** C*******
Date: 2020-10-31 21:12:44
Rating: 5
Comment: We had the best experience when we hired Jays Small Moves for our local move; super responsive, professional and organized. They even handled perfect an issue of a small accident. I would definitely recommend this business to everyone.
Name: J*** R****
Date: 2020-10-29 02:06:19
Rating: 5
Comment: Our experience with Jay’s Small Movers was excellent from start to finish. We were able to quickly and easily book our move with them.We were sent a reminder before the move and the day of the move they showed up promptly and carefully wrapped each piece of furniture.They efficiently unpacked at our new house and willingly rearranged furniture when we found our initial layout did not work well for some pieces.They were a pleasure to deal with and we highly recommend them!!
Name: J*** T*******
Date: 2020-10-28 01:34:47
Rating: 5
Comment: The guys from Jays Small Moves were awesome. They were punctual, professional, friendly, and they worked quickly. They were able to move my 1 bedroom apartment in Mission Bay to my new place in Duboce Park in about 2.5 hours, which was much faster than I expected! I cant say enough good things about them and highly recommend Jays for your next move!
Name: M****** R*****
Date: 2020-10-27 16:32:08
Rating: 5
Comment: Jays Small Moves helped me move apartments in Sept 2020. The moving crew was conscientious, efficient, and put care into packaging our furniture to protect it in transport. I also commend the crew for keeping a great attitude while having a couple wrenches thrown their way--in particular for managing the move down 3 flights of stairs in a dark stairwell (due to the building lights being on a timer on the darkest day of the year). Thanks for the moving services! I highly recommend using Jays for your next move!
Name: S**** S****
Date: 2020-10-19 20:32:12
Rating: 5
Comment: Ive used Jays Small Moves twice, once to pack a house and load storage pods, and again to unload the storage pods and move items into my new home. Use of JSMs services begins with online communications. They are comprehensive, clear and timely. It was also easy to ask questions and provide special instructions.JSM provides an arrival window on the day prior to the service date, and they give you a heads up shortly before they arrive. JSMs crews are experienced, professional and personable. And they have good follow-up when their services are completed.
Name: E**** F****
Date: 2020-10-17 18:41:50
Rating: 5
Comment: Jays was fantastic. Extremely professional from our first interaction, including multiple check-ins before the move, providing information and tips, etc. The team members were super helpful and had a great attitude on moving day.
Name: J**** D******* E***
Date: 2020-09-19 14:38:47
Rating: 4
Comment: Jose and his team (Pepe, Ronnie, Miguel, an Marcos) arrived just a little late but worked efficiently for nearly eight hours in 102 degree heat. No complaints. Team members were friendly and courteous, and when they saw us trying to lift anything, let us know that they would take care of it. Furniture was padded and packed with care and then set up in the new location with the same care. Final bill was a little higher than the estimate but it was big move (filled two trucks), so OK.An excellent experience and well be calling them back in less than a year for another move. Thanks, guys!
Name: T*** C*****
Date: 2020-09-15 23:59:57
Rating: 5
Comment: I was VERY Impressed with Jay Small Moves...on the day of my Move the gentleman who came to complete the move were on time, Professional and courteous! They worked HARD I was moved from old to new apartment in 21/2 hours ( They would have finished even earlier but unfortunately they had to wait on me to get to my new place to let them in). None of my items were lost or damaged. This company left an indelible impression on me in Such a GOOD way. I know of someone who mentioned that she may be moving and I IMMEDIATELY recommended Jay Small Moves...Thanks for EVERYTHING!!!
Name: E***** J****
Date: 2020-09-10 02:56:41
Rating: 5
Comment: I booked Jays for a junior one-bedroom move locally within SF. The 3 guys that arrived were on time and very professional and friendly. They were much faster than I expected and finished 1-2 hours sooner than I had projected. Would definitely use Jays again if Im moving :)
Name: S**** P*********
Date: 2020-09-09 21:49:35
Rating: 5
Comment: We were clearing a room, from upstairs to a room downstairs, in the same house. Our team called before arriving and arrived on time. They listened to what the plan was and where we wanted the large large cabinetry moved to. I then showed them the room where the stuff was located and where was to go. They took it from there. I stayed out of the way worked out how all the stuff was to be moved. Our team, Chris & Rayu, where the best. Very polite, professional, worked very well as a team and they took good care of my stuff. I would definitely hire them again
Name: L**** J***
Date: 2020-09-07 01:46:14
Rating: 5
Comment: Ive unfortunately had to move 4 times in the past few years and each time I used a different mover. The best, by far, was Jays Small Moves. I found them because several people from my network recommended this business and I am so happy they did. The company made the whole process easy, from inventory to quotes to scheduling through the entire move. The movers were efficient, safe with my things, super helpful and accommodating and really nice. The move took less time than I anticipated and everything was in perfect condition and re-assembled without issue. I hope to be in one place for a long time, but I would definitely use Jays Small Moves again and recommend them wholeheartedly to others.
Name: J***** P******
Date: 2020-09-01 14:51:37
Rating: 5
Comment: This was a much more professional-feeling experience than our previous moves in Oakland. The emails, the digitized paperwork, and the fact that they take credit cards all helped the move go smoothly. Pricing was fair, and I appreciated that they didnt charge by the full hour after the minimum (actually, it looks like they billed to the minute, which is more generous than I expected).Our 3-man crew (Chris, Rayu, and Oscar) was rock-solid and...- Showed up on time- Let us know in advance when they would arrive- Explained how everything was going to go, and then got right to work- Worked well together and took good care of our stuff- Were great about arranging/rearranging stuff at the new house and putting boxes in the appropriate rooms so we could unpack more easilyOverall, this was a great experience, and well definitely recommend Jays to friends looking to move.
Name: K*** O*******
Date: 2020-08-28 21:53:18
Rating: 5
Comment: Jay’s Small Moves communicated with me ahead of time about my needs, was clear and upfront about the costs, and emailed me all of the information and confirmation. The movers showed up on time and got right to work. The move time was estimated to be 6 hours and they got it done in 4, costing me less than the estimate. The movers were friendly and hard working and made sure to put everything right where we wanted it.
Name: w**** z******
Date: 2020-08-25 02:52:58
Rating: 5
Comment: We used Jays twice last month with 2 different crews....the moves both involved large heavy items that needed to be moved from the second floor to the ground floor, in both cases this was accomplished with no damage To either the items or the stairway. Both moves were completed Quickly and professionally at a fair price.....we were very satisfied with Jays and would use them again...
Name: A*** J*** A*******
Date: 2020-08-20 00:39:02
Rating: 5
Comment: Jays Small Moves did an excellent job with our local move. I was worried about tricky city parking and steep hills, but they were so professional and reassuring that there were zero problems. I was very impressed with the care they took with all our items, their friendly attitudes and the speed in which they moved our belongings. I would highly recommend them to anyone. Pro tip: have cold water bottles available for the movers. My mom suggested this, and I was glad to have them handy for the movers—they were working hard, and it was hot!
Name: M******* T**
Date: 2020-08-18 07:47:02
Rating: 5
Comment: My experience with Jays Small Moves was SOLID!! They were dependable, timely, efficient and sweet. A lovely mix of social and about the business too! This is my second time using this service & i will continue to use them when i need transition support in the Bay Area!Chef Yulanda would have approved!...RIP
Name: M*** M
Date: 2020-08-15 01:44:21
Rating: 5
Comment: I called Jay’s small moves and told them I only had one week to vacate my flat. They were able to work with me and moved me one day before my deadline. The movers were efficient, professional and friendly. They moved all of my furniture and boxes. There were no issues. No damage at all. And then they presented me with the invoice. I was pleasantly surprised with the total. I was expecting a higher dollar amount. What a relief! I couldn’t recommend them higher. They were awesome. They saved me.
Name: A**** R******
Date: 2020-08-13 12:59:29
Rating: 5
Comment: The guys were very friendly and efficient. They had no problem with my 2 flights of stairs, SF street parking, were considerate of my requests, wore masks (COVID19) and tetrisd my storage unit perfectly. We had music playing during the move and felt like friends by the end of it. Would definitely recommend and use them again.
Name: A*** M*****
Date: 2020-08-12 17:46:38
Rating: 5
Comment: Jays performed a rather complex move for me on 6/25/20. They dealt easily with the dismantling of an antique bed at my old apartment, were careful and quick about protectively packing all the rest. The first stop after loading was my new apartment in Emeryville, then delivery of some items to my granddaughters apartment in Berkeley, then drop off of a large item at my sons house in Berkeley. All this was done with a friendly upbeat, helpful, can-do attitude, all the complexities understood the first time. At the last stop I was pleasantly stunned by the low price that was quoted for the demands of the move and for all their effort and care. I would certainly recommend them on the basis of my great experience.
Name: J***** M****
Date: 2020-08-11 17:01:44
Rating: 5
Comment: The guys from Jays Small Moves showed up on time, worked quickly, damaged nothing and were always professional. I had several large pieces that needed disassembling and reassembling and they did it all with no issues.I opted for the expensive insurance for peace of mind, but was not needed.
Name: J*** R******
Date: 2020-08-10 16:15:45
Rating: 5
Comment: Very personable and professional movers. Scheduling was easy, they were on time, they protected our furniture and were flexible with any changes we needed to make. Good value for the money. I would highly recommend them and use them again if needed.
Name: E******* S***** A******
Date: 2020-08-08 00:48:17
Rating: 5
Comment: The movers from Jay’s Small Moves were early for our appointment in the morning, and they had everything in their truck in half an hour. They were extremely friendly (but stayed at a respectful distance because of covid). After finishing up they unloaded our stuff, all undamaged and even offered to rebuild our dismantled bed.
Name: N*****
Date: 2020-08-05 18:03:44
Rating: 5
Comment: These guys were great. They arrived at exactly 9am which is when I said to arrive. They carried our very heavy king mattress and awkward L-Couch like it was no problem. They got rid of about a half room’s worth of furniture. They wrapped my 75-inch tv and took the greatest care with it. They kept their distance and had their masks on the entire time which I know couldn’t have been the most comfortable. Professional through and through. If I ever move from this place definitely using them again.
Name: h**** s****
Date: 2020-08-03 16:56:32
Rating: 5
Comment: Best movers out there hands down. They got the job done quickly and effectively and even accommodated us with a smaller truck to be able to access the narrow street we lived on and had no issues despite the difficult location. Best part was their attitudes. They are a fun yet professional team to work with. We enjoyed the time they were there and they made moving actually enjoyable. We sat back, relaxed, and had a few good laughs. The price was good, and it was super easy to arrange the move. I’ll be using them for any moves in the future and highly HIGHLY recommend. They won’t let you down.
Name: K******* M******
Date: 2020-08-01 03:08:34
Rating: 5
Comment: This was my first time using a moving company, and I’m really glad I chose Jay’s Small Moves. Jay was very friendly on the phone and very organized in emailing me everything I needed to prepare for my move. I also got a call the day before and email reminders to confirm my move. My two movers, Joe and Jaleen, were awesome! They were really nice! They moved everything out in 15 min and the entire service from start to finish was about 1 hr and 10 min on a Sunday afternoon including the drive time! Needless to say, make sure you are packed and ready to go when the movers arrive. I thought they would need a few trips back and forth from the moving truck to unload, but they both had a really good system in being very efficient. They work very well as a team and my experience working with them has left me with a very positive impression of the moving company. This has been the most stress-free moving experience I have ever had and I’ve found my go-to-moving company! Lastly, rates are very reasonable and fair! You most likely won’t get a better bang for your buck if you’re looking for good quality of service and efficiency than if you looked elsewhere. Overall, Jay’s Small Moves did not let me down! Thank you for the service!
Name: L** K*****
Date: 2020-06-29 17:33:32
Rating: 5
Comment: The fastest and easiest move Ive ever had and with the three nicest movers. The guys arrived in the morning, wrapped up our furniture, brought our boxes down and then moved everything into our new place in just over three hours. Very impressed and would recommend to anyone.
Name: L**** T***
Date: 2020-06-23 03:42:55
Rating: 5
Comment: We used Jays Small Moves for 3 consecutive moves within 2 years. They were careful with our property, showed up on time, listened to our concerns, and got the job done on time. They were helpful placing items where we requested. There was no damage to any item. I would definitely use them again and recommend them.
Name: S**** H********
Date: 2020-06-13 11:03:20
Rating: 5
Comment: This is a fantastic moving company. I have used many movers in my life and these guys were some of the best. We had an unexpected move and needed it to take place quickly. They were very helpful, on time, professional and quite respectful of the unusual circumstances that accompanied the move. They helped me pack and the cost was quite reasonable. They were just really kind people! I highly recommend!!
Name: J******* V***
Date: 2020-06-08 16:49:30
Rating: 5
Comment: Jays small moves was amazing! They were courteous and fun and professional! I moved my studio apartment to a one bedroom in San Francisco and they made sure everything was exactly as I needed it. I could not have done it without them!
Name: G**** H*****
Date: 2020-05-27 22:03:40
Rating: 5
Comment: Jays Small Moves is one of the most professional companies Ive ever worked with. They were very kind and accommodating on the phone as they helped me set up the details of my move. When they arrived at my apartment (on time), the crew was friendly and magnificently skilled. They wrapped all my furniture in plastic (very quickly), followed every instruction I gave them politely and down-to-the-letter (which I love since I am a bit of a control freak lol), and completed the move without incident in half the time I was expecting. I give them my highest recommend and encourage others to choose Jays Small Moves whenever such services are required. Top notch, A-Plus, great company.
Name: J******* L*
Date: 2020-05-21 03:45:00
Rating: 5
Comment: I’ve worked with a lot of movers in the past few years. Some are mediocre. Many are good. But Jay’s Small Moves is GREAT. Not only are they responsive and well priced, their crew is TOP OF THE HEAP. They’re ALWAYS professional, kind, willing to do the work to make the move smooth. I can not recommend them enough.
Name: V*** H***** V** A****
Date: 2020-05-21 03:39:44
Rating: 5
Comment: This company was great and got the job done in a timely manner. The price was more than fair now I was ready for them and they were on time got me the hell out of my old place set-up in my new spot. The two guys that move me were the best. They treated my things like they own it.And I will be calling them back when this lease is up believe me.
Name: Z*** E***
Date: 2020-05-19 22:06:33
Rating: 5
Comment: Ive used Jays for a big move and they were extremely courteous and professional. They knocked out a huge move efficiently, anticipated where some big furniture went in the new place before I even had to tell them, and even moved a 40 gallon fish tank that had water and fish in it still because I hadnt finished prepping it for the move. That thing weighed a ton with all the rocks and water I hadnt removed, and the fish had to survive the trip-- which they did. Not a word of complaint or a sideways glance, and the team was soaked in sweat at the end of the move with big smiles and lively banter throughout. I hired them to move my mom after my dads passing and she had the same experience. She told me at one point she was overwhelmed and sat on the bed a started crying, when one of the movers came to check on her and offer her some kind words. The human touch makes a difference and shell never forget the genuine empathy of that moment. Shes moving again soon and is going to use them. If I ever move again I will look no further than Jays Moves.
Name: S****** W*****
Date: 2020-05-18 19:12:49
Rating: 5
Comment: This was my first time using a moving a service and the experience was great. The guys were very friendly and experienced. They handled all my items with care and were extremely communicative and approachable...even while walking up and down 3 flights of stairs. The company was upfront about any charges, so there were no surprises when it came time to pay. I highly recommend this company and would definitely use them again in the future.
Name: J**** T***
Date: 2020-05-11 20:44:58
Rating: 5
Comment: Jays Small Moves was the best move I have ever made. The crew was very professional and detailed. They made sure to pack all the items for each room and if they werent sure, they asked questions. They packed and unpacked all items with care and reassembled items and furniture at the new location as needed. I would use them again and will recommend them to my friends and family.
Name: A******** S******
Date: 2020-05-07 23:44:10
Rating: 5
Comment: Jays Small Moves is great. Totally helpful, fast, careful, nice, reasonably priced. All the guys were very friendly and respectful of our things, the neighbors etc. Small business and personal service. Jays Small Moves was way better for our large house move than a couple of other movers I have hired in the past.
Name: J**** M*******
Date: 2020-05-05 02:05:38
Rating: 5
Comment: 5/5 would definitely recommend. Moved from Berkeley to SF towards the end of March. Despite the craziness of moving during a pandemic, Jays was professional and fast. They arrived on time, packed up the truck in a matter of minutes and I met them on the other side of the bridge. Once they parked and we stopped the front gate and door, I think it took them like 20 min total to get all of our stuff up 2 flights of stairs and into the new place. The movers were super nice and made sure I knew where all of the little bits and pieces were stored for safe keeping during the journey. Absolutely worth the price!
Name: M****** S******
Date: 2020-04-03 02:34:25
Rating: 5
Comment: What a great experience!! This was our first time using professional movers to unload our moving pod and these guys were amazing. So professional! Their prior job went over but they made sure to communicate and keep us updated as the arrival time changed which was appreciated. Once here they got right to work and were so efficient. I was surprised at how fast it got done. I would definitely use Jays Small Moves anytime we need a good moving crew!
Name: S**** J*
Date: 2020-03-10 03:13:36
Rating: 5
Comment: These guys did a great job and Ive recommended them to my Real Estate Agent, family and friends. When I did research on hiring movers, the research concluded that you always want to hire a mover who will take the time to go to your house in order to give you an estimate. I was very pleased when I called Jays, and was told that Jose would be available to come over the next day for an estimate. To compare costs, I called one other moving company and they didnt come out, but instead had me verbally tell them what was in each room. I trusted Jays proposal over the other moving company, and hired Jays for my move.On the moving date, they were running a little late, but called to let me know and I really appreciated that (plus I needed extra time for packing, so it worked out fine with me!). From the minute the team arrived: Eli, Abel, Angel and Isaac, they were great! They moved quickly (individually and as a team), were careful with my property, very polite/professional and got the move done faster than expected. I was very thankful for the job they performed, and definitely recommend to the reader that you give them a call.
Name: A***** G******
Date: 2020-02-25 23:35:22
Rating: 5
Comment: These guys did an amazing job with our move. They were easy to arrange, showed up right on time, and did a fantastic job the day of the move. We have quite a bit of stairs and a difficult to navigate driveway and they didnt complain at all. Moved everything quickly and efficiently and were very careful with our belongings. Id definitely use them again with any future moves.
Name: J***** C***
Date: 2020-02-24 01:07:18
Rating: 5
Comment: I hired Jays Small Moves to move to a new flat in SF a mile away from my old place. The rate was very reasonable and the movers were punctual and attentive to details. They worked efficiently and swiftly -- all the while, being careful and considerate when moving my furniture. They even helped me dispose of unwanted furniture. From beginning to end, they maintained a high-level of professionalism and quality service. I highly recommend Jays Small Moves!
Name: A***** K********
Date: 2020-01-29 19:48:51
Rating: 5
Comment: We had a fantastic experience with Jays small moves. We moved from a 2 bedroom apartment to. 3 bedroom house. Booking the move was super easy, and we got a confirmation email with all the details. On the actual move day, the team was super efficient and moved all the items with care. There was not even the slightest damage on any item. They moved big items, small loose items and super heavy items, all with equal care and attention to detail. They also clearly have experience with moving big items through tight places and weird turns. Very accommodating, communicative and helpful team. I was so happy with how the move went and their price is very reasonable. Thank you!
Name: J***** H***********
Date: 2020-01-22 18:47:28
Rating: 5
Comment: The very best service I can imagine for medium sized moves. Great team with leader and cooperative friendly assistants. I did not want to move an apartment with a huge van; this was perfect! I fully recommend their work! efficient, professional and reach for the goal!
Name: C***** d* L**
Date: 2020-01-15 02:23:23
Rating: 5
Comment: We have received excellent service from Jays Small Moves over the years. This is our third time using them and once again, they did a great job. Joe and Mike showed up on time, were courteous and efficient, and moved a ton of stuff across our property (uphill, no less!) to put out for a bulky waste pick-up.Absolutely recommend giving these folks a call if you have moving needs. Easy to schedule and followup is excellent. Highly recommended!
Name: M*** B***********
Date: 2019-12-23 18:56:22
Rating: 5
Comment: This was a seamless and excellent experience. The team is professional, quick, responsive, and everyone I interacted with was friendly and upbeat. All the items were handled with care, professionally and expeditiously wrapped—and we delivered on time and in perfect condition. You can’t beat the service, quality and prices. I will definitely use this company again and would highly recommend them.
Name: H**** E*******
Date: 2019-11-26 03:42:46
Rating: 5
Comment: After calling everyone in town I could tell on the phone that they might be a good match. They didn’t seem to want a deposit and didn’t appear sketchy. They showed up on time and seemed to be very nice to my mom who is 70 and likes to talk a lot. She’s a hard person to please and she seemed extremely happy. They even moved my ikea furniture which can be a pain. The price was really the best around. I did refer them out and they were extremely happy as well!
Name: J** S***
Date: 2019-11-11 23:53:28
Rating: 5
Comment: Contacted Jays with just 2 days notice to move my (1 BR apartment worth of stuff) out of storage in Berkeley and into my new home in Oakland. Was able to quickly get a quote and confirm the time. On the day of the move the 3 person crew arrived early(!) and got right down to business. Team was quick, friendly, and unloaded everything exactly where I pointed out. They did an amazing job, I wouldnt hesitant to recommend Jays for local moves.
Name: P***** D*****
Date: 2019-10-31 16:25:32
Rating: 5
Comment: These guys were great. They showed up on time, moved super quick, really took care of the furniture with various extra packaging and wrapping, and it was a fair price. The team who helped us move was super nice and professional, cant ask for anything else. Highly recommended!
Name: Z**** P**********
Date: 2019-10-08 16:24:23
Rating: 5
Comment: The crew at Jays Small Move were helpful, efficient, and friendly. They handled numerous fragile and oddly-shaped items with ease., as well as multiple large, very heavy pieces of furniture. They made our moving day much easier than we expected it to be!
Name: M****** P*
Date: 2019-09-23 23:24:40
Rating: 5
Comment: Used Jays to help me fill my moving truck. They showed up on time with more people than I expected (no extra charge) and they filled the truck quickly and efficiently. The team was professional, friendly, and hard-working. They respected the fact that they were getting paid by the hour for my job and went above and beyond to move quickly. They saved my life literally and got all the hard work done for my move. Also, the pre-visit experience was good too. The guy on the phone was friendly and helpful and didnt pressure me into picking them, but gave me a ton of great information. It is why I ended up going with them after calling around.
Name: P**** T*****
Date: 2019-08-16 18:15:52
Rating: 5
Comment: Jays moved my father-in-law from his apartment to assisted living. The team showed up on time, worked quickly, but safely and had the new apartment set up as we wished. The movers were polite, considerate and efficient (which is important because you are paying by the hour). Thank you for making my life a little easier in this aspect.
Name: D*** M****
Date: 2019-08-12 22:48:25
Rating: 5
Comment: We recently used Jays Small Moves to move our daughter from an apartment in SF back to the East Bay. The booking process and the move itself was exactly as promised and very efficiently done. We had three movers - they had to carry everything down three steep flights of stairs and they not only didnt complain but they were quick and efficient. We were completely ready for them and they were ready for us so the move was easy and we had the rest of the day left to unpack! Thanks so much guys!
Name: R*** M*******
Date: 2019-08-07 23:55:36
Rating: 5
Comment: Used these guys in January for a move. Honestly couldnt have been more professional and efficient. They wrapped up everything super fast and secure. They had to walk multiple flights of stairs without a single complaint. I would definitely hire Jays again!
Name: J*** A
Date: 2019-08-05 23:42:28
Rating: 5
Comment: Id like to thank Ray, Jaleen, and anyone else at Jays Small Moves for an outstanding end-to-end experience.I recently moved to another apartment unit in my building, and need some assistance with the larger furniture items. Ray and Jaleen provide a more accurate ETA prior to their arrival, moved all of my stuff without breaking anything, and finished earlier than expected. They were also super personable throughout the process. Thanks again for all of your hard work. It was definitely appreciated.Id also like to thank whoever I spoke with when requesting your services. Long story short, I had to postpone my move from the original move date due to some leasing office complications (For the record, I rescheduled within the 72 hour required notice.). The representative on the phone was understanding, and gave me some extra time to finalize a new move date without any friction.Thanks again guys, keep up the awesome work! I know exactly who to call once its time to move again.Josh
Name: D**** H****
Date: 2019-06-06 02:14:09
Rating: 5
Comment: These guys did an amazing job! They were so careful with all of our stuff. When we got to our new home, they put everything in the proper rooms. They set up the bed, put the couch and other furniture where we wanted it.I have a very sentimental China Hutch, and they handle it beautifully!Thank you!!!
Name: K**** M*****
Date: 2019-05-19 04:41:44
Rating: 5
Comment: Our move was quick and easy and affordable with Jay Small Moves. We had a 2-3 bedroom apartment, 3 movers, and needed 1.5 trucks (they ordered an extra truck very quickly when it became apparent that one wasnt enough). It all took just 2-3 hours. Everything was smooth. Id use them again!
Name: L*** N******
Date: 2019-04-22 19:04:42
Rating: 5
Comment: This was my third move with Jays and as before, they were great. Called to give me and ETA and arrived right on time. Wrapped my furniture and packed the truck up and unpacked and set up in my new place in record time but with care and caution for all my stuff. The guys are always very professional and courteous. Staff on the phone is always pleasant to deal with. Prices are reasonable. Hope I dont have to move again anytime soon but would hire them again in a minute and suggest you do the same if you need really great movers!
Name: P**** G*******
Date: 2019-04-19 21:19:12
Rating: 5
Comment: This is the second time I have used Jays Small Moves and each time I have found them quick to respond in communications, reliable in arrival and delivery, and professional in the care of my items. They also treat their employees well, so that I was able to get experienced leadership throughout the move. If I move again, I will certainly count on Jays Small Moves to do the job!
Name: K**** C*****
Date: 2019-04-18 02:02:18
Rating: 5
Comment: Ive used Jays Small Moves three times. Each time, the workers were competent, polite, and efficient. They listened to where I wanted things put in my new apartment, and they were unflappable when we arrived at the building and had to wait for someone to remove posts so that they could continue up the driveway. I wouldnt call anyone else!
Name: M**** M****
Date: 2019-04-15 03:26:14
Rating: 5
Comment: We had a great experience with these guys - they were courteous & professional, thoughtful & friendly. They treated our furniture with the utmost care, wrapping everything to ensure no damage, & communicated well about how to pack up & where to place things in our new home. Nice crew & our move went without a hitch. Would definitely use this company again !
Name: T** B*****
Date: 2019-03-30 00:25:05
Rating: 5
Comment: My parents used Jay Moves a few months before I did. They moved a whole home full of stuff where they lived for over 35 years. I was there with them during the move and can only say wonderful things. They guys were so nice, and extremely professional. They were quick, polite and strong! It was a no brainer for me to hire the company for my move. We had a whole different set of guys but shared the same great experience. Highly recommend!
Name: J*** W*******
Date: 2019-03-10 03:27:57
Rating: 5
Comment: Jays Small Moves was very accommodating of my last minute moving frenzy! They were able to get me in the day after calling and the movers that came to help me were on time, had great communication and went above and beyond. They even helped me move a piece furniture that wasn’t part of the actual move. I would definitely use them again!
Name: C** B*****
Date: 2018-12-28 03:26:37
Rating: 5
Comment: I was in a panic - neither of the first 2 moving companies answered their phones or returned my messages 2 weeks out from when I was supposed to move. I wasnt able to take much time off from work so packing was going slowly as well... 11-14hr work days and trying to pack as many boxes as I could for 2-3 hours when I got home. Who knew how much one person could accumulate in 11 years in a one bedroom apartment? A week out, I saw a listing for Jays Small Moves. I called and thankfully I got an answer. It was my first time using movers since, 11 years ago, the only furniture I had was a dresser, a chair bed, and a custom built mahogany entertainment cabinet. Making the appointment was easy... much easier than packing! Due to highly underestimating how many boxes were needed and not having enough hands to fill boxes, I ended up needing a second appointment 2 days after the crew came out. Both crews were amazing - polite, efficient, and careful. I only had two pieces that I really wanted taken care of, the dresser and the entertainment cabinet and they did an amazing job in wrapping and handling both items. So they moved all my stuff into a storage unit while I save up for a condo or townhome. When the time comes for moving into my permanent home, I will definitely be calling Jay!
Name: c******* m*******
Date: 2018-12-19 03:15:54
Rating: 5
Comment: Jay’s Small Moves exceeded my expectations from the start. They were extremely accommodating on my initial call to them. Warm and personable to speak with. They didn’t even ask for a deposit and I could cancel at the last minute. That all made me feel so comfortable given the stress of my move.Darwin, Jose, and Cody made my move smooth and efficient. They were so personable and easy to communicate with. They showed up, got right to work, and did all sorts of unexpected extras. They amazingly turned it into a stress free easy process. Wrapping furniture, providing boxes, and creative ideas throughout the process. Including reassembling furniture at our new residence! They were thoughtful, agile, strong, and extremely careful with their communication and the whole process.I highly recommend Jay’s Small Moves!!
Name: L*** H
Date: 2018-12-09 06:28:24
Rating: 5
Comment: My husband and I moved in mid-October and we were so thankful for Jays Small Moves. The team of 3 men did a fantastic job and were so efficient. Nothing was damaged and we all made it safely to our new home. Moreover, they were friendly and had a great attitude. Thanks again!! Lucy in San Francisco
Name: D**** W*****
Date: 2018-11-30 18:40:54
Rating: 5
Comment: We had to move quickly last summer and Jays Small Moves made the process really easy and stress-free ! Eli, Franchesco, and Abel were outstanding. They had to carry many heavy boxes of records and move some very heavy sofa beds as well as many other items. They did it all with a high degree of professionalism and with great good humor. We were so impressed with their friendly dispositions and efficiency. I will definitely use Jays Small Moves anytime I have to move and can recommend them without reservation to anyone who needs movers ! Thanks guys !!!
Name: R***** G*****
Date: 2018-11-15 00:54:38
Rating: 5
Comment: Ive used Jays Small Moves for years through moving my apartment twice as well as my business and will always consider them first. They always make sure they send the right number of men for the particular move and are very careful and efficient with the entire move. I highly recommend them. Five Stars.........Robert Greene
Name: K**** C*****
Date: 2018-10-01 17:33:13
Rating: 5
Comment: We had a great experience with Jays Small Moves. The crew who moved us were on-time, quick, careful, and courteous. They were very good about communicating and took pride in their work.
Name: T***** W******
Date: 2018-09-20 18:35:54
Rating: 5
Comment: We had a great experience both times we’ve used Jay’s Small Moves. Three young man arrived on time and ready to do the job. They worked really well as a team, they were really careful with our possessions and wrapped and secured everything before moving anything. We couldn’t have asked for better service and would strongly recommend them.
Name: D** S***
Date: 2018-08-22 16:08:31
Rating: 5
Comment: Jays Small Moves was so easy to work with. Our move was completed cheaper and faster than quoted and with care. Joe was an able and amiable foreman and a good planner. He was able to see that a fourth person would make the move faster and easier and got someone there immediately. The rest of the crew (Johnny, Augustine, and Bobby) was great, too -- fast, strong, competent. Highly recommended.
Name: J**** F*****
Date: 2018-06-25 17:12:46
Rating: 5
Comment: Jay’s Small Moves is the best!! We’ve been using their services for 7 years and couldn’t be happier! They are not mean and nasty like the two Irish moving companies we tried before we found Jay. We’ve hired Jay’s 22 times .They’ve moved our business, our offices, our home, our antiques and our family members. They’ve also helped us move furniture internally between four stories within our house. Kind, respectful, friendly! AND they are reasonably priced! I wish I could give them ten stars!
Name: S**** P*********
Date: 2018-06-15 10:25:34
Rating: 5
Comment: Fantastic move experience. We had an odd situation, moving our stuff into storage, then will do a cross country move next year. Not only did Jays team get our stuff quickly into storage, but they took the time to protect everything potentially breakable for the long distance move (which theyre not doing) with packing materials and cardboard, charging very little for the materials. They managed to get the all the stuff Tetrised into a tiny storage space, too, and even left the house spotless. I wish we could hire them for our long move!
Name: M*** M*****
Date: 2018-06-01 05:31:58
Rating: 5
Comment: I hired Jays to move from a house full of furniture to a storage unit. These guys were great on time helped pack a couple items. Moved everything to storage for me and were very carefull and put everthing away and organized. I will use them again. Its nice to have a business like Jays that you can count on.
Name: N***** A****
Date: 2018-05-29 21:14:01
Rating: 5
Comment: My movers were timely, professional, and a fantastic help. All pricing was up front, I appreciated having everything insured for my own peace of mind, and the staff at Jays was helpful thru the entire process. I move frequently, so they will definitely be hearing from me again!
Name: S****** O**********
Date: 2018-04-15 01:43:37
Rating: 5
Comment: We had an absolutely stellar experience with Jays. The crew of Joel, Darwin, Sebastian, Humberto, Ira and Miguel are the guys you want to request. These gentlemen were extremely hard working, quick, careful, organized, neat, professional and friendly. With the addition of our attic, our move was larger than expected and they arranged for a 4th truck and extra hands immediately, so as not to slow down the process. They worked with my husband and me as a team as we cleared out one home and moved to the next. They accommodated all our needs, moving furniture, assembling furniture, and were very helpful with any on the fly requests. At the end of the move-in they walk with us through the house and asked if we were happy with everything. They made minor adjustments we need (ie moving a piece of furniture, carrying out unwanted furniture to our garage, etc.). We would highly recommend this group and company. We have 3 small children and A LOT of things and Jays team made our move feel easy and our new house was left very organized for us to unpack. Overall it was a great experience.
Name: S**** S******
Date: 2018-04-15 01:18:55
Rating: 5
Comment: On time. Professional, patient, efficient. Reasonable rates. I would recommend them to anyone doing a small local move. We used them for a two bedroom move within Walnut Creek and the move went very smoothly. Our son has now used them 3 times for small moves in SF and has always had a great experience.
Name: J**** F****
Date: 2018-03-27 16:09:54
Rating: 5
Comment: We used Jays Small Moves about 6 months ago to move a couple blocks within Berkeley CA. They were very professional & provided great service. The three guys were polite & professional and went above and beyond helping us decide where to set-up the bed, etc. We wanted to support a local business and are glad that we did. Now looking for another cross country moving company I realize how lucky we were to find Jays Small Moves!
Name: P******** D******
Date: 2018-03-07 17:02:48
Rating: 5
Comment: We had a great experience with Jays Small Moves! Every one of the movers was careful, polite, respectful and went out of their way to do a great job. We give them the highest rating and recommendation!
Name: M****** C********
Date: 2018-03-04 00:17:40
Rating: 5
Comment: My wife and I had a fabulous experience with these guys. The three-man crew they sent over - Joe, Chris, and Enrique - were easily the best movers Ive ever dealt with. Professional, efficient, funny, and friendly. They had a great attitude, AND they handled all of our stuff with care. None of our stuff was damaged in transit, nor was our house. They were incredibly conscientious and handled everything with care. I would hire them again in a second.
Name: S**** S*******
Date: 2018-02-07 23:22:31
Rating: 4
Comment: I was really happy with the movers. They were careful, courteous, and efficient. I didnt give the company five starts because the guys arrived pretty late to begin with. I had agreed in advance on an afternoon time-window; they phoned me that morning to ask if they could come earlier; I said no, I wouldnt be ready; so they took another morning job, which ended up delaying them in their arrival at my place. Other than that, everything was great.
Name: J***** D*******
Date: 2018-01-11 02:44:24
Rating: 5
Comment: Ive used Jays Small Moves several times and would do so again without hesitation. They are on time, on schedule, efficient and thorough. Pleasant to work from the front office to the movers to any follow up needed. Excellent company.
Name: J** L**
Date: 2018-01-09 20:17:47
Rating: 5
Comment: We moved in November 2017 within the city of San Francisco. I asked 5 different moving companies for a quote. While many of them were quite similar in price this one was the only company which would bill in smaller increments than one hour: If the move would take 3h 15min they would not bill for 4h.We only communicated by email and text; in both cases they responded quickly. The contract was signed on the day of the move. Before that I asked the company for a proof of insurance which they sent me.The estimated arrival time was 9am but the truck only showed up at 10am. Considering that this is San Francisco this is not too bad. We moved a 2 bedroom apartment from the 3rd floor to a 2 bedroom apartment on the first floor. We asked for 3 movers. They did not have to pack anything, all things had already been boxed by us. However, we asked them to disassemble and assemble a bed and a sofa. During the move we (2 adults) helped carrying boxes.The move took almost exactly 3h 30m, not including their 20m lunchbreak. Nothing was broken and the team was quick and efficient.I have no complaints and would use them again for any other move.
Name: A*** C****
Date: 2017-12-16 00:01:51
Rating: 5
Comment: Excellent service, reasonable price, efficient, helpful and friendly. Just had Jays move me again including finish packing. The crew was professional, careful and quick. Job completed in the estimated time and for the promised cost. Happy to tip the crew for a great job!
Name: R**** H*****
Date: 2017-12-07 23:13:59
Rating: 5
Comment: I used Jays Small Moves to move from the Peninsula to a top floor apartment in San Francisco on a comically steep hill. The movers were friendly and professional and worth every penny-- and they were a very reasonable amount of pennies. They were also very time efficient, and provided all the necessary packaging (mattress cover and wardrobe transports). Everything made it from one house to the other none the worse for the move. I highly recommend their services!
Name: J****** C*****
Date: 2017-12-04 19:05:57
Rating: 5
Comment: I moved into a 3rd floor walk-up and was worried about how we would get all of the stuff upstairs. Because I had some heavier items, I ended up requesting 3 guys for the minimum two hour window because it was less expensive than 2 guys for 3 hours. I anticipated that due to the stairs and heavier items that it would still take over 2 hours. Their arrival was prompt and everything they did was so fast. The guys were very nice and efficient and did a great job moving all of my items in. There were a few items that had to be moved from room to room (because I didnt say where to put them) and they had no problem with that and were quick. They brought materials to wrap up items. I think I paid a little bit extra for the mattress wrapping, but they saved me a lot of money by finishing in exactly the two hour window. Overall, it was a great experience and I will definitely use them again, but that hopefully wont be for a long time. Thanks Jays!
Name: S******* S************
Date: 2017-11-27 19:38:42
Rating: 5
Comment: This is the third time I have acquired the services of Jay’s Small Moves. Each and every time, they have delivered exceptional service. This last move, we only hired Jay’s to move the big items. The guys are courteous, efficient and professional.I particularly liked that they had provided us (at an additional charge, which is no problem) with additional wardrobe boxes. We were short on those and the ones they had provided were used until they were pretty much falling apart! Also, the information they give you in advance regarding preparing for the movers and moving insurance were also helpful. The guy who took my call as I secured the moving date was detailed and thorough, as well as polite.I would recommend their services to anyone finding a moving service. If you’re OCD like me, you’ll have peace of mind with Jay’s Small Moves!
Name: J*** M*****
Date: 2017-11-21 23:06:21
Rating: 5
Comment: Used them twice in the past month. Dispatch set up the move competently and efficiently, providing the proper truck and workers. Workers were on time and worked diligently with me to complete the task quickly. Movers were also open to a few audibles I called (an extra stop to load up the truck) which was greatly appreciated. Will call them for my next move, no issues.
Name: S****** W*****
Date: 2017-11-14 19:27:17
Rating: 5
Comment: The team from Jay’s Small Moves was not only professional and courteous, they also created a relaxing atmosphere which is a huge bonus on packing/moving day. We had them help us with packing the day before we moved. Nothing broke or was lost in the process, and the prices were very reasonable. These crews work hard and clearly know what they are doing.
Name: K******* P*****
Date: 2017-11-12 06:12:23
Rating: 5
Comment: I have used them since they were just a couple of guys with a couple of trucks. I recommend them to everyone I know. They have helped with everything from delivering Ikea furniture to taking furniture from storage to 3 whole house moves after my divorce. They take the utmost care and are total professionals.This is one of my favorite small businesses of all time. Its nice to know when you are dealing with the stress of moving, that your movers are going to take away your stress.
×
Name: M** H***
Date: 2024-04-29 18:29:38
Rating: 5
Comment: Just finished a move with Fernando, Freddie, and Chris. They did an incredible job. Super efficient and fast. One bedroom apartment took about 2.5 hours. Would highly recommend them.