Kerbside pickup
Yes
Jets Pizza in Bay City
Categories
Location on the map
Bay City, Bay County, Michigan, US
Service options
No-contact delivery
Yes
Delivery
Yes
Takeaway
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Offerings
Comfort food
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Lunch
Yes
Dinner
Yes
Catering
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
University students
Yes
Payments
Debit cards
Yes
Phone: +1 989-684-1111
Site: https://www.jetspizza.com/stores...
Site: https://www.jetspizza.com/stores...
Opening hours
- Monday:10AM–11PM
- Tuesday:10AM–11PM
- Wednesday:10AM–11PM
- Thursday:10AM–11PM
- Friday:10AM–12AM
- Saturday:10AM–12AM
- Sunday:10AM–11PM
Jets Pizza in other cities:
Comments (199)
Called in my order the person was very rude was told 20 minutes got they they said they forgot to start the order. Time before that got the wrong order I would clean house these employees dont care about the customers sadly that will be my last order for the Bay City location.
Not the same as it used to be. Just not as good. Salad messed up almost every time I order. Missing sauces frequently. For the price, it hasnt been worth it.
Love this particular JetsAll the employees Ive met are extremely helpful and very nice prompt pizza guys
Just ate a fabulous deep dish pizza from Jets. KUDOS to all employees on a superb job😃
Pizza had no cheese hardly on it! Was not good! Called they told me to bring it back! We were at my daughters wasn’t driving from freehand to return it . Very disappointed!
Was in store for over 7 minutes before 1 of the many workers to finally acknowledge that I was at the counter. The food was very good though.
Great pizza. Super fast, was ready in 20 minutes. Friendly staff.
I ask for lite sauce, it had so much sauce it was gross, my toppings were falling off. Very disapointed
Ordered online, paid with card including tip and received confirmation email. Arrived at Jets and was told they had no order under my name but they somehow knew the amount of my tip. Eventually admitted they gave my order to someone else after I provided my confirmation email and order number. Nice deal for that person considering I had already paid for the food online. Had to wait another 20 minutes for them to make the food again. No offer to compensate me in any way until I suggested it was warranted. Very unorganized place.
If i could give 1/2 star i would.....over 53 dollars for a large 2 topping and a small 1 topping? That is insane....no pizza is worth that price!!!!
I ordered a large deep dish bbq chicken but instead received an 8 corner cut into ten small slices instead of eight. Not cool dont do that again.
Pizza was good, I mean the cashiers never seem to know whats going on and it takes a few min sometimes to get an order thats been done for a hot min. Other then that it was great.
Was purposely served food that gave me food poisoning, would not recommend.
Great food! With the mix and match special you can try almost all of the flavors of Jets without spending a ton of cash! Also their ranch sauce is AMAZING!
Ordered a large pizza today was not impressed at all for the price! Very skimpy with the toppings and couldnt even find the sauce on it! Had to open a jar of my own sauce. Guess Ill have to start going somewhere else.
Ordered pizzas at 6:30pm..No pizza delivered as of 7:45pm..Was told when I called that they have no maximum time frame for delivery. PERSON TAKING CALL WAS RUDE..Basically was told that they can take weeks for delivery as they had No maximum time frame for delivery!! You order and basically you are at their mercy as to when THEY DECIDE to deliver!!! This was Bay City Mi store and I WILL NEVER ORDER FROM THEM AGAIN!
Usually when they deliver they are fantastic, this time however I went in for pick up they placed my order wrong took almost 3 times as long to get my food because they forgot to put my wings in the oven. And to fix it they were trying to give me a 20 oz drink for my inconvenience. Very disappointed in the recent quality of service
Absolutely love their pizza. The best there is! Great crust, sauce and toppings. Love the bold pepperoni and pepperoni. They also have the best sausage compared to all the other places. Only complaint is they are a little more expensive than other places. But so so worth it. Their pizza is even great reheated. Yuum!
Usually this place is ok. Last couple orders were disappointing. Missing items. Never came back with my replacement. Had to call and get a refund. Terrible experience. Next time Ill go to Dominos
It was good. What I like most was the customer service, & the speed.
Worst pizza and service I ever had...
The pizza was actually really excellent its been a while since Ive had one that tasted this good!! Deep dish and was actually really done!!
Stayed at the Hampton Inn Hilton Hotel tonight, and ordered delivery ordered the deep dish buffalo chicken bacon ranch pizza, with garlic flavored crust. Pizza was amazing! Crust cooked perfectly, chicken tasted just right. Not dry or undercooked. Bacon crisp, Decent amount of cheese, the flavors of the garlic crust, ranch, and buffalo sauce were all hitting! I ditched the onions and decided to add diced tomatoes. Overall loved it, delivery driver was friendly and arrived my meal fast. Only thing I recommend put a little more diced tomatoes on it. Otherwise 5 all day! 👍
Love the thick and thin pizzas. Today I decided to try the hand tossed round. Sorry Jets, this is absolutely the worst pizza Ive ever had. Crust was thin tough and chewy. In fact so tough their pizza cutter did not cut through any slices. Called the manager he said well, if youre used to the other crust this one is different. Nice response Captian Obvious...manager of the week award winner. Time to move on from Jets.
It was better than I expected the delivery driver was friendly and the food was hot and tasty I wouldnt exactly rate this a five-star restaurant I mean it is a chain pizza place but I will give them four stars and they did do a good job
I love Jets!!! The gentleman that took our order today was absolutely wonderful. I moved 50 miles north and I miss having them right around the corner. Best pizza ever!
I ordered two pizza and breadstick duos today and the delivery person just brought us breadsticks. When I called the store the manager didn’t offer any resolution other then sending the driver back with our pizza. This is the only restaurant I know that is not willing to make up for their mistake by offering a discount or a free item. I am highly disappointed and will not return. G’s pizza is much better quality and appreciate their customers more and will be where we go from now on.
Just ordered and smashed the new sweet red chili pizza and it was amazing. Cooked to perfection and so good with the wing sauce instead of pizza sauce. The jalapeños with the pineapple and chicken were so good, you have to try it to believe it. I hope it becomes so popular that it stays on the menu after July. Thanks Jets, good job on this new pie
I got the Best of Jets with pepperoni and bacon and the Turbo Stix asked for both to be well done it was cooked to perfection!! Thanks for the great food and kind service! Well that was a year ago I’ve ordered twice from this store since and both times the have screwed up my pizza first time the crust was falling off this time the whole pizza was falling apart. It must be new management because this guy doesn’t care!
The staff acted like they were to busy to help someone from out if town i didnt know how to pay with my card he told me my total and torally walked away didnt see him he went to the back and some girl just shoved my pizza tward me but it taste good there was no other customers in there but me no i will come to that one again
Great place, love to stop in to get myself some pizza. Be nice if they had napkins at the table as I like to eat inside at the table. Always great food and nice and freshly hot. Has never gotten my order wrong yet. Will be back again.
The driver stole.money from my credit card. How? He made a tip for himself !! I left my number with thr manager and said that the owner would call me back and never did call me to resolve this! Please always check your account balance from ordering from jets!! I will be posting on faccebook if they delet this!
Spent over 50 dollars in 2 pizzas the one was good but the other one tasted bad. Like they changed the ingredients in the second pizzas. Thinking of going back to B&Cs.
Fast carryout good ranch and good deep dish!
Best pizza place ever. Has a very good menu and a variety of different foods also the service is very good and workers are very nice and polite. Has a good delivery and take out. Food is always hot/warm during delivery. Always very accurate on orders and is cooked very well. Has very good deserts also. THIS PLACE STICKS OUT FROM OTHER PIZZA PLACES.⭐⭐⭐⭐⭐
Best pizza ever! Great delivery time, pizza is good and hot. Excellent toppings, got the shredded parm for the crust and it was exactly what I had hoped for. Didnt give enough tip to reflect my appreciation. Theres always next time!
Best lunch deal around. Pizza is always on point. Crisp edges are the best
Jets has never been my favorite kind of pizza ( I like mom and pop places normally ) but!!!! Their bbq chicken pizza and the staff at this location definitely is on par!!! If you have not had one, I highly recommend. The bbq chicken pizza.
I went to the bay city, MI location and had a card declined because they charged me more than was on the card you guys need to fix your card machine I knew my balance ur manager said the machine charged me more automatically without my approval this is BS and embarrassing you be lucky if I go back and it isnt ur locations fault its ur system
Pizza arrived warm..at best...skimpy toppings...no garlic crust...and 15 minutes later than the 50 minute wait quoted...first time ordering hand tossed instead of deep dish but should still be a quality pizza...hot n ready is 10 times better and a third of the price
Pricey for what you get and part of the order was wrong
Thought Id try one due to the price on their anniversary. For the price I paid OK. Way too much crust skimpy on sauce and topping. Personally wouldnt s penny moreAnd to top it off I phoned in my order and they lost my order. Not very impressed.
Called and placed an order for Delivery. The guy on the phone sounded like than enthused to help. The time it took to get to the house wasnt bad, but the pizza was barely warm. The toppings all seemed fresh and tasty, but the sauce they used is sooo bad! No taste or spices...bland, bland, bland! Wont be ordering from here again. Thanks for the Order.
Just ordered pizza, breadsticks and wings. Definitely some really good jets pizza 👌🏻
Was looking for some place different to eat that I dont have a chain of at home, so I tried jets. I got a deep dish to go and it was not at all what I expected. It was the same style and taste of crust as pizza hut, which Im not a fan of at all. I ate a couple small pieces and sent the rest on its way to the trash.
Ordered a pizza on the phone for my daughter on the way home from swim class for dinner. Waited 25 minutes 10 of which were at the counter for them to tell me they screwed the pizza up. Love jets pizza but won’t ever order from them again.
Jets is always great pizza. This location was faster than average. I was eating my specialty deep dish pizza 10 minutes earlier than expected. That is always a good thing!
Delicious tried the new Italian Hero pizza. With the Detroit style pizza also. Both very good.
The is actually the best pizza I have ever tasted in my whole life the deep dish pan with extra sauce is so delicious if only I could eat one now...
Not the pizza I remember hardly any sauce and cheese dry , oh but you can buy dipping sauce to make up for it not worth 15.00 for 4 pieces of pizza better deals else where just like other restaurants skimping , certainly more pizza places out there better value and better Pizza !
Ok pizza not the best Ive had from them by far and prices are thru the roof 48 and change for 2large pizzas and bread sticks and one large was a thin crust 3 toppings each rip off for the price wont order again from there
Service was fast, I ordered the grilled chicken pizza picked it up fresh and hot. Awesome amount of toppings. The only thing I didnt care for was the lack of sauce otherwise I will order the same pizza again but maybe request extra sauce for it.
I always enjoy the food that comes from this Jets, but I pay for an extra sauce every time for my Jet Bread and I would say I actually receive that extra sauce maybe 1:5 times I order from here. Every time I call, literally every single time I call and place an order, the person taking my order is extremely rude and disrespectful. Just today, I have called and placed my order, and he literally hung up on me in the middle of my sentence without saying thank you, bye, or anything. I had to call the store back and give them my information in order to pay for my food, and then he questioned me about it. I wish there was a different Jets nearby that I could order from, because the disrespect is out of hand.
Great pizza! They sent me a coupon for a free large one topping pizza and it was delicious! Detroit-style deep dish 👍 its great to buy from a regional Michigan company.
Most poorly ran restaurant in bay city food always takes a hour to 2 hours to get it and its always cold and never right. Owner needs to fire everyone and start over.
Great service, and awesome food
It was extremely busy I understand that but they dropped one of my pizzas and instead of telling me while I waited in the very dirty lobby proceeded to just make a new pizza that they dropped instead of making the entire order...so my kids got a nice hot fresh pizza and I got a cold one that I had to microwave....Not happy at all!
Pizza is so good but when u ask for delivery they take to long, definitely need to speed up the process.
I ordered and paid for a medium salad and I got a small. The salad was good. Love the caeser dressing.
Got a square pizza, cheese bread, and a greek salad. Everything was perfect! Dressing cups were full to the top and the ranch we ordered with the bread was excellent.
I enjoy Jets; always easy to order from, friendly service and their pizza and feta bread are great; highly recommended.
Young woman who took my order and cashed me out was very courteous and polite! Food was hot and fresh, and love that you can purchase Jets RANCH in a squeeze bottle !!
Oh my the pizza was so good. The staff was friendly. You got to try one out -you will agree. Ask about the specials.
We called for a pizza to be delivered 35min before closing. I asked if delivery was still available, the staff was courteous & insisted that wouldnt be a problem at all. Great customer service! 😁 Friendly staff & prompt delivery ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Let me start by saying the food here isnt bad. But the reason for the one star is the sheer lack of Common Sense with these people. You would think it would be a given when you order enough food for an entire family to a hotel, someone at the store would think it was a good idea to send along plates and forks. Instead we let our food get cold while we had to track down the stuff from the hotel lobby.
Their regular bread is the best, anything deep dish has an excessive amount of oil!!
Always delivered hot and just we ordered..great food and service
I was in there on Sunday and I ordered a pizza and hot wings. While I never usually complain I was very disappointed on this trip. The pizza was just OK, not up to par, but OK. But the hot wings were so small,dried out, scrawny. Very disappointing.
No longer up to their usual standards, skimpy on toppings, smaller in size and prices are higher...time to find a new pizza place....soooooooo sad !!! Used to be the best....
I could count the number of green peppers they put on my large pizza with 1 hand. When I called to let them know, the manager was rude and basically said oh well. He didnt even bother to try and make it right. If you are looking for a great disappointment this is your spot!
Food was fresh no 20 min wait not bad as long as its pick up del be 45 min out so pick it up.
My mouth waters just thinking about Jets pizza. Its a good thing we live out in the country. We out probably have too many deliveries coming to our door! Top notch⭐️⭐️⭐️⭐️⭐️
Got 8 corner pizza as ordered but no pepperoni as requested,we were to far away when discovered to return for correct pizza.
Bring back green olives for toppings
Wow... Their Pizza is awesome!
Good food, price is good for the fillingness of their pizza. You get what you pay for. Jets may cost more but its worth it.
Amazing BBQ Chicken pizza and FRESH Salads! Not the prepackaged ones like some places!
I feel fooled. They have a menu right next to the ordering line that has prices from 2014. I was looking at this menu and pointing out items on it. Then I was charged a higher amount. Those are old prices they told me. Take that menu down then, Jets.
The only thing worse then jets is not having any. Considering this is probably 1 of 4 pizza places in all of Bay City. Its probably 3rd best. Its on the rotation. Its a shame this is only location.
Stuck in motel, truck in the shop and computer says Jets delivers here‼️ yeah sure called two locations who says no we dont.Both less than 10 miles away‼️‼️‼️‼️‼️‼️‼️💔
First time I can say I was not happy with my pizza bbq chicken very dey barely any sauce and my second pizza was not what I asked for
Legit the best pizza. Nothing can compare. I will seriously drive the distance to eat jets.
Absolutely my favorite spot
Always quick and very tasty. Sometimes the fresh slices arent so fresh though.
Good cook times awesome cheese bread the best I have had hands down pizza is good friendly cashier would recommend for a good pizza and great appetizers.
I live in Florida, but every time I visit family in Bay City, I have to get Jets before I leave! They always have the pizza ready on time and its always exactly how I ordered it.
The food is always really good for fast food pizza and the service is good. the ranch sauce is freaking awesome. Definitely my favorite fast food pizza place.
Great place for pizza. Never a bad experience
Great pizza, good prices but having issues getting my orders right.
Good food, good dips, nice staff, timely order, clean
Pizza GREAT, customer service hit and miss. The place really needs to be cleaned..
Well lets see it is definitely a hit and miss last several times that I ordered the right ingredients were not on it and when you call to tell them they kind of give you an attitude so would not recommend
We had an 8-corner pizza, delicious! Great service too.
Best pizza that Ive had in Michigan better than Buddys Pizza I rate it as number one in Michigan the people are nice there too thanks
Yummy Jets got some good pizza...my husband doesnt even really like 🍕 pizza but lives Jets.
Jets Pizza in Bay City. But Mancinos Pizza in Mount Pleasant Michigan is better than Jets. And more customer friendly.
This is the third time we ordered from them and it has been consistently good all three times! Thank you!!
Always good pizza. Of course it depends if you like deep dish, but for a chain pizza place, its the best around
The guy who took my order when I call, (sep 3004pm) was very rude like I was bothering him not like i was asking for a free pizza. Very poor costumer service from this guy
Its the best pizza I have had Im a long time thank you jets pizza
Decent pizza, prices leave something to be desired, but it is what it is. Ordered a double pepperoni, received double hot peppers with no pepperoni.
They have the best barbecue chicken pizza in town
Great pizza great place
The pizza was very good .The service could be friendly
We love Jets Pizza! Only deep dish pizza around worth having!
Food is always good! The wait is always quite long but the food is good.
They got the good ranch....And on time with delivery 🚚
Delicious, crispy pizza
Nice place, quick service. Pizza was good, not awesome but good.
Good pizza I get a deep dish with the tubo crust delicious good pizza for a party too!
They have really good Supremes Pizza good customer service
Bbq chicken pizza yum yum
Their 8 corner pizza 🍕 is the best.
Very disappointed with the customer service...also you buy a large salad and they put one chicken tender on it!!
IF you can get someone on the phone they have good pizza.
I love your pizzas never had a bad one yet....
Love their pizza, usually ready in 15 minutes.
They were not nice to me and they hung up when I asked a question
Idk wat it was but it was something on it I didnt like it was horrible use to be great
Great pizza, a little pricey
Been eating pizza from jets for years. Havent had a bad one yet.
Great pizza
Waited 24 min after my schedule order I will not be coming back whats the point of asking for a time if its not gonna be ready
It was decent. Not as good as sugar bears in Lancaster, Ohio. O-H ...
Always great as expected from jets
If you like 80% crust 15 % sauce 5% items this is the place. Overpriced for what you get
The best pizza and bread sticks ever
Awesome
Awesome pizza. Especially the deep dish.
Love the crust and best cheese bread around!
The service was great and the pizza was delicious
Chicken parm pizza is amazing and so is the bbq
Very tasty Pizza a little on the high side of price
Little overpriced but tastes good
They have the best pissa. I like it over little ceasars.
The Store is always clean and the staff is always very friendly
Quick with my order and the pizza was great.
A little pricey, but great Pizza!
Asked for green peppers twice, got green olives. SICK!
Have gotten pizza & a pizza sandwich, both great.
This place definetely pays people to write possitive reviews.
Great pizza!! A little expensive though.
Awesome food great customer service and polite
Must have been to busy to answer the phone. Called twice let it ring for a couple minutes and they didnt answer.
Really Good Pizza...and the new Jetzees are really good too...!!!
Friendly staff in very fast with your orders.
I think they changed their sauce recipe.
Another great JETS experience
Pretty quick, pretty clean store, pretty good pizza
Crust was to hard.to eat had to toss it out..
Horriable customer service, not the first time, wont go again
Great Pizza. Staff that cares
This is my favorite pizza place!
Great pizza, sandwiches are sub par.
Best tasting pizza ever
Love Jets
Excellent Pizza and great employees!!
Good pizza and lots of it.
Great deals and great pizza
Make sure order right before delivery driver leaves
Probably my favorite corporate chain.
Good pizza but expensive
Good food...just poor service..
The best pizza period!
Good but expensive for some pizza.
Subs salads great prices and delivery
Have to have gluten free........expensive, but worth it!!!!
Never seem to get order right.
Great pizza fast service
Its Jets 🍕 always good
Jets is always great .the best
Worst location ive ever been to.
Great boneless wings
Because they are really good.
Love Jets pizza!
Best pizza in town
Love their this crust
Always great and fast service
Best pizza around!
Quick service. Good food.
Decent pizza. High prices.
Its always quick and tasty
Best Jets In the area!
Good food service sucks
Best pizza ever!
Very good
Fast delivery and high quality.
That BBQ chicken pizza
Employees very friendly and pateint.
Total reviews rating 4.1
199 Reviews for Jets Pizza 2023:
Review №1
2022-01-13I’ve been going to Jets for years and today I was reminded why; I was told my order wasn’t right and if I waited it would be taken care of. They offered a full refund and a pleasant attitude. I forgot to ask for the managers name to mention but I’m really grateful for my experience today. If I wasn’t already a lifelong customer I am now. I recommend this location to everyone. Great service, great pizza. Give the manager a raise.
Review №2
2022-06-17Jets is iconic for a reason. Great deep dish pizza. Try the Turbo Crust if you havent already. The employees here are super friendly and provide quick service. They also have a wide range for delivery which makes them perfect for grabbing lunch for offices.
Review №3
2022-04-04Got two calizons and boneless chicken. Sandwiches hardly had any meat or cheese. Just lettuce and tomato. Sucked. Chicken barely had any sauce and were dry. 10 employees standing around talking. I dont go to Jets very much because of their prices and with the really bad food this time I will probably not go back anytime soon.
Review №4
2022-07-08I love jets.....I got slices... they were awesomeLost a star on Price.... over 2.50 for a Slice is Crazy....But they were Good.... lolGood Customer Service...The thing I miss most about living in detroit. The jets on the corner.....
Review №5
2021-12-08Fast friendly service, get your pizza your way. Had a coupon for by one get one free, makes it worthwhile.
Review №6
2022-02-10This place went from 1st to worst staff is rude. The customer service is completely gone. Wasnt like this a few months ago even when they said they forgot to start my order that a drove 20 minutes to pick up the manager said if ya want we can whip one up quick if ya want. All good things come to an end i guess R.I.P Jets
Review №7
2022-03-20Thin crust, pepperoni, Italian sausage, green peppers and onions loads of mozzarella cheese, OMG, mouthwatering delicious. Favorite pizza.Yummy!!!! The wings are totally awesome. Extra crispy and no sauce is the best. Next time, Im doubling the order because theyre gone as soon as I enter my kitchen. Best pizza and best wings. Love, love Jets.
Review №8
2022-01-04Ugh. I love Jet’s pizza so much but this location sucked. They were disorganized and they made the pizza with barely any cheese. They’re also stingy with their ranch, just saying.
Review №9
2021-10-19I ordered a large Detroit style pizza and they quickly and accurately made my pizza. The sauce is better than alot of pizza places I have been too. They also have many different flavors for the crust, I recommend trying the Cajun crust. They delivered it right to my hotel room in Bay City.
Review №10
2022-02-13Possibly some of the best pizza that you can get! Friendly delivery drivers and great customer service in the store!