Joe Finch - State Farm Insurance Agent

Address: 3060 Bonita Rd #101a, Chula Vista, CA 91910, United States
Phone: +1 619-569-2220
Services: Service options: On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Insurance agency, Auto insurance agency, Life insurance agency
Rating: 5
Site: http://joefinch.com/?cmpid=rci1_blm_0001
Worktime:
DayTime
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed



Name: L*** C*****
Date: 2024-05-29 02:42:42
Rating: 5
Comment: Stacy did an outstanding job in explaining my auto and home insurance. Thank you Stacy.
Name: l*** g*****
Date: 2024-05-24 20:11:29
Rating: 5
Comment: Very good service from Rafael and Dennis, 100% recommended. I have been a customer for many years and they have always been there to solve my doubts. Thank you very much to both of them.
Name: E****** R*****
Date: 2024-05-22 18:53:29
Rating: 5
Comment: Great customer service, Denisse J. Help me out with my insurance needs and answers all questions i had to choose the correct insurance needs for my car.
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Name: K**** G****
Date: 2024-05-22 00:50:47
Rating: 5
Comment: Stacy with State Farm provided excellent customer service. I was very happy with my policy and all the details she explain. She is very patient with customer and wants the best for the clients. Totally recommended!
Name: H***** C*****
Date: 2024-05-20 19:33:46
Rating: 5
Comment: Excellent guidanceWith Stacy Solares
Name: J***** O*****
Date: 2024-05-18 19:20:33
Rating: 5
Comment: Stacy Solar, very good, everything was perfect
Name: H**** F*****
Date: 2024-05-16 18:45:51
Rating: 5
Comment: Very good service from Luis, he is very detailed in the explanation of car, life insurance, and home policies.
Name: S**** G***
Date: 2024-05-11 03:36:34
Rating: 5
Comment: Thank you for the attention, years with you and lets go for more, thank you Stacy, very kind
Name: G****** I
Date: 2024-05-10 23:29:07
Rating: 5
Comment: Stacy was wonderful at reviewing or policy and coverages. Rafael has also always find ways to save us on insurance. This branch is outstanding! We definitely would recommend talking to Stacy for insurance needs!
Name: V******* B*******
Date: 2024-04-24 02:11:24
Rating: 5
Comment: State Farm service has been very professional. MyAgentStacy, she very nice personHe answered all my questions as he helped me with the different types of quotes and, above all, he took the time to explain and offer me more information about the services. Thank you.
Name: J R
Date: 2024-04-19 17:47:53
Rating: 5
Comment: Spoke with Stacy solares very kind and helpful. She helped answer all my questions about insurance and everything.
Name: J***** O****
Date: 2024-04-12 19:01:03
Rating: 4
Comment: The staff that works in this office is very friendly and attentive, taking the time necessary to clarify doubts and strive to offer the best possible quote for your particular case. After 13 years of working with them, I can recommend their services as one of the best. in San Diego County
Name: R***** C*****
Date: 2024-04-11 19:02:32
Rating: 5
Comment: Very good attention and kindness agent marcelina arenas
Name: C****** P*******
Date: 2024-04-05 23:10:40
Rating: 5
Comment: I needed to change auto insurance quickly and my friend recommended Stacy from State Farm Chula Vista location. I called her and she gave me different quotes on the spot and worked with me and my family’s needs. By next day we finalized all the paperwork and she was very helpful and nice!
Name: J** G
Date: 2024-04-05 19:46:56
Rating: 5
Comment: Best customer service Stacy solares, very attentive and very explained
Name: p*** a*** s****
Date: 2024-04-02 22:37:51
Rating: 5
Comment: Reza ZakeriTalked to Marcelina Arenas, she was very helpful and courteous also knowledgeable, I would recommend her to my family and all my friends, thank you Marcelina
Name: G***** G****
Date: 2024-04-02 21:14:24
Rating: 5
Comment: The service and help has been great, the staff is always friendly and patient with my thousand questions. And they are quick to respond either by phone. Or mail. Including my agent Stacey :)
Name: N***** O****
Date: 2024-03-19 19:55:21
Rating: 5
Comment: Have been client for more than 8 years always a pleasure. Excellent customer service. Stacy Solares really friendly and helpful.
Name: M***** F******
Date: 2024-03-13 00:08:11
Rating: 5
Comment: Agent Luis Amezcua was a very nice person, I understood everything what he explained to me, thanks a lot
Name: B***** A***
Date: 2024-03-05 22:46:34
Rating: 5
Comment: Stacy was very informative & very pleasant to interact with great agent
Name: A****** P***
Date: 2024-03-04 19:41:00
Rating: 5
Comment: Marcelinae, she very nice and very good customer services. Very friendly fast.
Name: V***** V*****
Date: 2024-03-02 01:11:15
Rating: 5
Comment: I was looking for insurance and they recommended State Farm to me.My Agent Marcelina was very kind and answered all my questionsIt was a quick processShe helped me find the best option for me.
Name: T M******
Date: 2024-02-25 00:31:43
Rating: 2
Comment: Not vert helpful. I can never get a person in the office to answer the phone. I do get a call back days later. I never get to speak to Joe Finch, just his office staff. No privacy at all in the office so theres always a chance of PHI being g exposed to someone coming into the office. I have called customer service to switch to another agent.
Name: L** R****
Date: 2024-02-20 23:53:52
Rating: 5
Comment: Great customer service by rep. Luis Amezcua. Very professional and knowledgeable when explaining what it was more valuable for my needs.
Name: L**** J* T****
Date: 2024-01-30 00:09:43
Rating: 5
Comment: Had a great experience with Luis E. Amezcua, he is very professional, kind, and explained everything well. I am glad I was able to be assisted by him today!
Name: S***** �******
Date: 2024-01-24 06:31:00
Rating: 5
Comment: She was clear and fast
Name: L**** G******
Date: 2024-01-12 21:48:02
Rating: 5
Comment: Luis was very attentive and his attention and detailed explanation escaped me ⭐️⭐️⭐️⭐️
Name: y k
Date: 2024-01-10 01:47:00
Rating: 5
Comment: Had a fantastic experience with Stacy. She was incredibly helpful and guided me through selecting the right coverage for me.
Name: m****** o****
Date: 2024-01-03 20:26:55
Rating: 5
Comment: Luis is AWESOME!! Extremely Professional, patient, very detailed in his explanations. It was a GREAT PLEASURE working with him.
Name: A** I***** H******
Date: 2023-12-21 01:19:28
Rating: 5
Comment: Very good service. Friendly and good explanation.Luis Amezcua. Thank you
Name: L*** H********
Date: 2023-12-14 00:09:12
Rating: 5
Comment: Excellent service by Luis thank you for your advice and service
Name: L*** B
Date: 2023-12-12 01:26:06
Rating: 5
Comment: Luis Amezcua was very thorough and explained the benefits and discounts I could receive based on my personal and updated profile. I have been a customer with this office for more than 10 years and have always received excellent service from Joe Finchs team.
Name: O**** L****
Date: 2023-12-11 01:48:43
Rating: 5
Comment: I’ve been a client with State Farm for many years never had a complaint. They are on top of everything and respond as soon as possible. Thank you to Dennise for the great customer service and is always ready with a great attitude.
Name: R****** U****
Date: 2023-12-09 21:14:05
Rating: 5
Comment: Best service
Name: J*** M******
Date: 2023-12-09 02:05:46
Rating: 5
Comment: It was a pleasure to meet Marcelina help me with my new policy and answer all my questions
Name: b***** a*****
Date: 2023-12-07 01:33:19
Rating: 5
Comment: Mr Luis and Mr Rafael..Excellent service ..!!100 percent recommended..!!
Name: U*************
Date: 2023-11-29 22:03:19
Rating: 5
Comment: Most amazing experience working with Marcelina. She was fun, knowledgeable and really help me understand my options. I would be happy to have her as my agent and will recommend her to my family and friends.
Name: M*** A*****
Date: 2023-11-28 19:23:28
Rating: 5
Comment: Marcelina was super informative, kept it super down to earth and easy to understand. 10/10 recommend you ask for her!
Name: C***** R********
Date: 2023-11-28 19:11:24
Rating: 5
Comment: Thank you for all the information and to be cover properly.Thabn you Elizabeth
Name: R***** A*****
Date: 2023-11-28 00:53:14
Rating: 5
Comment: Luis Amezuca helped me with finding my best fitting quote and several options. Great customer service!!! Overall very helpful
Name: J****** L******
Date: 2023-11-27 23:16:16
Rating: 5
Comment: Amazing work! Rafael is extremely helpful with a fantastic attitude thank you!
Name: J*** F******
Date: 2023-11-17 23:37:14
Rating: 5
Comment: Luis Amezcua right sized me and couldnt be happier with my policies. Amazing service!
Name: O**** V*****
Date: 2023-11-15 21:11:58
Rating: 5
Comment: Rafael from State Farm is a very respectful, reliable and diligent person; He is always willing to guide the client in whatever is needed. At the same time, we are happy with the State Farm Insurance Company, we have all our vehicles insured with them.
Name: L** C************
Date: 2023-11-15 16:32:17
Rating: 4
Comment: Elizabeth was very helpful and answered all of my questions. She was very accommodating to my last minute request of coming into the office to make changes to my polices.
Name: J**** L********
Date: 2023-11-11 01:27:30
Rating: 5
Comment: I like how they help us understand our insurance and helped us save money .
Name: C****** C*****
Date: 2023-11-10 21:03:10
Rating: 5
Comment: Explained in detail my options
Name: T**** M**
Date: 2023-11-09 20:39:05
Rating: 5
Comment: Very friendly atmosphere and Marcelina is a very good agent.
Name: I*** c********
Date: 2023-11-07 00:33:23
Rating: 5
Comment: Luis and Marcelina were very friendly, good service, fast and easy quote and easy to understand.
Name: a***** d******
Date: 2023-11-03 21:29:23
Rating: 5
Comment: Excellent service, Marcelina was excellent.
Name: E*** M******
Date: 2023-09-28 00:40:29
Rating: 5
Comment: Marcelina was very professional and efficient. I highly recommend working with her!
Name: V*** F*******
Date: 2023-09-22 21:44:52
Rating: 5
Comment: I really like and enjoy being with State Farm insurance, they have really helped me out and I can say I truly feel protected and comfortable being with them.
Name: m**** c*****
Date: 2023-09-18 21:41:51
Rating: 5
Comment: I have been with state farm insurance for 13 years. Great service especially Rafael has been a big help with any insurance questions that I have.
Name: I*** I****
Date: 2023-09-12 23:18:53
Rating: 5
Comment: Rafael Cervantes is a good person and explains very well about Cars coverage and other coverage offered by State Farm.
Name: B*** E***
Date: 2023-09-09 17:07:57
Rating: 5
Comment: Excellent service,Rafael is a very gentleman,good service
Name: f*** z******
Date: 2023-08-30 20:15:38
Rating: 5
Comment: Great service
Name: G**** D****
Date: 2023-08-24 22:20:29
Rating: 5
Comment: Really helpful and great customer service. Always checking up on my payment and see if there’s anything that can work.
Name: M****** T****
Date: 2023-08-24 01:24:06
Rating: 5
Comment: Excellent customer service from Marcelina Arenas, knowledgeable and professional.
Name: m***** l****
Date: 2023-08-22 18:03:14
Rating: 5
Comment: Luis was good saleman
Name: V****** B********
Date: 2023-08-22 17:41:23
Rating: 5
Comment: Been with joe for over 12 years and counting… always gives great customer service and genuinely cares about his clients. Definitely makes everything easy to understand and makes great recommendations for your family’s needs.
Name: B***********
Date: 2023-08-22 17:25:57
Rating: 5
Comment: I have been with statefarm for 10+ years and could honestly say they provide the best customer service. We love working with Joe Finch and the team.
Name: F*** T*****
Date: 2023-08-18 00:43:43
Rating: 5
Comment: Rafael provides a excellent service
Name: A***** B*****
Date: 2023-08-16 23:11:26
Rating: 5
Comment: Since ive been with statefarm ive had nothing bur good experiences. Rafa is very attentive to his clients and is always very helpful when i have questions about my insurance policy. Definitely recommend for anyone looking for great car insurance and customer service:))
Name: S***** G*******
Date: 2023-08-15 18:51:03
Rating: 5
Comment: I have been a member since 2011 . Happy to be a client over the years with Joe Finch agency. Thank you for your service over the years.
Name: J****** C*******
Date: 2023-08-12 19:07:04
Rating: 5
Comment: Luis Amezcua was really helpful in helping us figure out what was best for our insurance need! The best!
Name: F**** M******
Date: 2023-08-11 23:59:46
Rating: 5
Comment: I been with StateFarm for over 3 years now and Rafael Cervantes has treated me exceptional since day one. Thank you for always taking care of me with my policy needs.
Name: C**** S*****
Date: 2023-08-09 19:20:24
Rating: 5
Comment: We got helped today by Marcelina. She was a great help organizing our accounts with State Farm. Gave us lot of new info too. Great job!
Name: L** G
Date: 2023-08-05 16:43:38
Rating: 5
Comment: Rafael is a great agent always looking for the best policy for you and always working on meeting your needs. I totally recommend him!
Name: B**** D****
Date: 2023-08-04 22:53:37
Rating: 5
Comment: Marcelina was the most helpful person on the planet! Go to her for all your insurance needs
Name: r***** s*****
Date: 2023-08-04 22:47:12
Rating: 5
Comment: Outstanding service always
Name: M******* P
Date: 2023-08-04 00:05:13
Rating: 5
Comment: Very helpful, friendly, great customer service!!!
Name: C****** M*******
Date: 2023-08-01 17:37:35
Rating: 5
Comment: Great customer service. Luis was great with all the service.
Name: M****** P****
Date: 2023-07-27 17:02:51
Rating: 5
Comment: Great branch Great insurance!I just recently came back to state farm and I called this branch, Eva was the one who helped me out, she was so nice and very helpful. Unlike most insurance companies Eva took the time to make me feel like a member rather then a customer. Her customer service was amazing, and her knowledge of the product was on point too. I suggest this State Farm to everyone, ask for Eva!!
Name: M***** A*****
Date: 2023-07-24 17:50:32
Rating: 5
Comment: I’ve been with State Farm since 2015. I love their customer service. Always available to help with any questions. I highly recommend Joe Finch for all your insurance needs.
Name: M******** D*** C***
Date: 2023-07-18 20:49:45
Rating: 5
Comment: I would say Good customer service fromRafael Cervantes. I have been with State Farm for a long period of time and will highly recommend them to anyone.
Name: L******* M
Date: 2023-07-17 17:26:19
Rating: 5
Comment: I want to thank Dennise for always helping me out and for always answering all my questions. Great customer service dennise keep up the good work.
Name: L**** P****
Date: 2023-07-12 23:53:40
Rating: 5
Comment: Rafael is super awesome always very helpful and friendly
Name: E*** P*******
Date: 2023-07-11 23:27:48
Rating: 5
Comment: I am very satisfied with State Farm, I have had it for a year and it has been very satisfactory to work with Rafaels help, recommended, thank you.I am very satisfied with State Farm, I am already a year old and it has been very satisfying to work with Rafaels help, recommended, thank you.
Name: E******** A****
Date: 2023-07-11 21:46:35
Rating: 5
Comment: It was excellent, it helped me improve my car policy and gave me guides and quotes for life insurance for me and my children, I am happy with this information, thank you Luis
Name: A** M*****
Date: 2023-07-06 17:38:04
Rating: 5
Comment: The customer service is excellent Rafa advised me on all my doubts and helped me with the process of my application, thank you very much Rafa 💖
Name: r*** m*******
Date: 2023-06-30 22:06:44
Rating: 5
Comment: Everyone was super friendly and Marcelina was super helpful!!!
Name: A***** G*****
Date: 2023-06-23 01:27:13
Rating: 5
Comment: Very happy with my policy coverage and great customer service. Thanks to agent Luis Amezcua for helping me get better coverage and explaining each of the options.
Name: J**** I M*******
Date: 2023-06-20 17:37:23
Rating: 5
Comment: My experience with State Farm has been excellent since I first started my policy over 10 years ago! I was a tad worried about my bill going up but my agent Eva explained how most companies have raised prices due to inflation. Thankfully she took the time to revise what my current cover needs are and was able to lower myonthly bil considerably. I’m thankful for her help!
Name: A**** L****
Date: 2023-06-05 18:07:28
Rating: 5
Comment: Thank you very much for all your attention. Luis E Amezcua is an excellent agent. He took the time to review each of my policies and recommend the necessary changes. Thank you very much for your highly recommended professionalism.
Name: g******* r****
Date: 2023-05-18 23:54:20
Rating: 5
Comment: I am currently a STATE FARM client.My agent is Rafael Cervantes and I am super happy with the attention he gives us.Always helping us in any situation and step by step. Super recommended
Name: E****** P*******
Date: 2023-05-09 18:32:37
Rating: 5
Comment: Denise provided excellent customer service. She was very helpful and answered all the questions I had regarding my renters and auto policy.
Name: B***** D****
Date: 2023-04-29 04:12:48
Rating: 5
Comment: Great place to have your insurance needs taken care of. Leave with peace of mind. Joe and his staff are knowledgeable and always ready to help. Ive had a couple of auto claims and State Farm rocks. You really cant beat the quality of care that you get here.
Name: A**************** A*
Date: 2023-04-28 00:51:03
Rating: 5
Comment: Great customer service all staff are great.
Name: y****** t*******
Date: 2023-04-28 00:28:57
Rating: 5
Comment: An awesome experience. Detailled information provided. I made the switch a year ago and I love it!!
Name: T******* W****
Date: 2023-04-07 21:53:57
Rating: 5
Comment: Joe Finch is a great State Farm agent he really helped me but what I needed car insurance rental insurance and daycare insurance I would recommend him to anybodys trying to get any type of insurance from him a great man to have on the team I would definitely keep him on the team great man😁
Name: C******* S*****
Date: 2023-04-04 17:27:19
Rating: 5
Comment: Everything is excellent, Rafael my agent has always treated me very well. I highly recommend it.
Name: V******* S********
Date: 2023-03-30 18:02:13
Rating: 5
Comment: Excellent service with State Farm!
Name: E**** V*****
Date: 2023-03-24 19:54:43
Rating: 5
Comment: Denise was extremely helpful and got me set up on a claim immediately!! I couldnt be more grateful for her help!!😁
Name: P****** B******
Date: 2023-03-20 23:04:20
Rating: 5
Comment: Luis was amazing he helped me save so much $ on my policy!
Name: S******* G****
Date: 2023-03-17 16:46:41
Rating: 5
Comment: Great customer service provided by Martha Perez
Name: N**** M******
Date: 2023-03-14 16:45:27
Rating: 5
Comment: Since I met you I liked you very much, you have a very beautiful charisma and you serve me very well every time I need you, God bless you always.
Name: F******* L****
Date: 2023-03-13 20:05:46
Rating: 5
Comment: Great customer service. Ive had two cars that were rear ended and they took good care of all the issues. I Highly recommend State Farm insurance.
Name: m****** b******
Date: 2023-03-09 00:53:59
Rating: 5
Comment: I am very happy with my agent Martha Perez: because she is always aware of my needs, and keeps us up to date with any changes according to our policies, and also makes me and my family feel safe. And it is a great satisfaction to have my family protected. When I have had vehicle accidents, he always answers me and is on top of our cases. And for that reason I am very happy with her, because she is a great human being and really cares about her clients, making us feel protected at all times. Thank you Marta Pérez for your excellent customer services.
Name: W*** M*****
Date: 2023-03-01 17:45:55
Rating: 5
Comment: I was looking for an insurance car agent and was referred to Rafael. Rafael is really knowledgeable and can help break things down to get a better standpoint on what insurance to get. He does go above and beyond for us customers. Definitely a 100%!!!
Name: D******* R******
Date: 2023-03-01 17:30:25
Rating: 5
Comment: 13 years being their customer! Awesome customer service, Martha the best agent, thank you for always helping my family getting the best coverage and quotes!
Name: I***** R******
Date: 2023-03-01 17:28:34
Rating: 5
Comment: Awesome customer service, been a customer for more than 12 years, just excelent, really recommend.
Name: I**** O******
Date: 2023-02-27 22:32:21
Rating: 5
Comment: Helpful! I got all my questions answered! I get good advice about my insurance and what to get. My agent Martha always calls me back. The best insurance I ever had in the US.
Name: C*****
Date: 2023-02-24 21:06:34
Rating: 5
Comment: Martha was really great to me when I had my first car accident. I called her to on site and she was very patient with me even though I was super anxious. She made sure I was taken care of and that the car damage would be addressed as soon as possible. I’m just grateful that my policy coverage protected me when I needed it the most.
Name: M***** R********
Date: 2023-02-24 20:24:09
Rating: 5
Comment: Excellent service, very friendly and solve everything quickly! Happy to be part of State Farm!
Name: E** N**
Date: 2023-02-22 19:57:21
Rating: 5
Comment: I have spoken to other representatives and Luis by far was the most helpful. He gave me more information and choices. He was very patient and pleasant to speak with. I had such a great experience with this company so far. I would totally recommend to friends and family.
Name: J**** M***** Q*****
Date: 2023-02-15 21:05:53
Rating: 5
Comment: My agent Martha is very kind and always recommends the best coverage for my family. He always reviews the discounts I can apply for and is always available to help. The life insurance services are highly remembered. He recommended the best policy to me and the process was very fast.
Name: L*** V*********
Date: 2023-02-15 01:17:50
Rating: 5
Comment: Very satisfied with the service that my agent Martha Perez has provided me for several years. He always helps me with everything I need and explains each policy in detail. A very kind and professional person.
Name: J***** A*******
Date: 2023-02-14 23:05:19
Rating: 5
Comment: By far the best company. My agent Rafael is amazing, informative, helpful, and most of all kind!
Name: R*** C
Date: 2023-02-10 22:19:56
Rating: 5
Comment: Ive had my policies for years at this location. Martha has assisted me by guiding me to services that fit my needs. Thank you, keep up the good work !
Name: G******** V******
Date: 2023-02-06 17:48:06
Rating: 5
Comment: Martha has been my agent 8 + years she has been great helping me with my policy every time it’s needed. She has taken care of my family for many years, it’s a pleasure having here as our account manager.
Name: M************** M******
Date: 2023-01-31 02:29:45
Rating: 5
Comment: Excellent, professional but friendly customer service, knowledgeable, insightful, knows his job and material totally. Will recommend anyone to him for his service
Name: S***** E*******
Date: 2023-01-27 00:16:54
Rating: 5
Comment: Luis was super friendly and helpful will recommend!
Name: R***** L****
Date: 2023-01-24 23:03:45
Rating: 1
Comment: Wont answer the phone during business hours
Name: C******** M****
Date: 2023-01-18 01:27:35
Rating: 5
Comment: Rafael is very friendly and caring. Answered all questions and made me feel welcomed after a hard day.
Name: a****** c*******
Date: 2022-12-21 18:18:54
Rating: 5
Comment: Rafael is by far the best Insurance agent I ever had. Profesional and knowledgeable but warm and friendly at the same timeOffice staff Its always helpful and friendly too.
Name: S***** M*******
Date: 2022-12-08 00:31:22
Rating: 5
Comment: Excellent service ! Friendly, respectful, serious and reliable, but above all, very pleasant, very grateful to Rafael Cervantes, my agent for more than 12 years.
Name: H******* G****
Date: 2022-12-02 00:45:17
Rating: 5
Comment: EXCELLENT SERVICE IM VERY HAPPY
Name: r**** a*******
Date: 2022-11-16 19:10:47
Rating: 5
Comment: Great personal assistance to get the best rates, Rafael is the best
Name: C****** C*********
Date: 2022-11-16 19:09:20
Rating: 5
Comment: Very good service, excellent attention, the best recommendations, supporting the client
Name: s**** e***
Date: 2022-11-16 17:13:04
Rating: 5
Comment: Martha and the team there are always so helpful
Name: L*** o*** A*****
Date: 2022-11-15 22:31:56
Rating: 5
Comment: They offer great customer service Rafa has been my agent for the past 7 years has always answered my questions on point wen it comes to my insurance policy.
Name: M***** P****
Date: 2022-11-11 23:25:18
Rating: 5
Comment: By the following I want to say that I am very satisfied with the attention received by young Rafael in everything related to my insurance policy, therefore I am very happy to belong to the group of state farm clients
Name: A***** J*****
Date: 2022-10-01 14:38:49
Rating: 5
Comment: Denise was very helpful and thorough in getting me a new insurance quote.
Name: L****** R*** P*****
Date: 2022-09-30 21:17:40
Rating: 5
Comment: I have spoken to previous State Farm representatives before and Denise definitely has stood out for me. As being as informative and helpful with my questions and concerns, she took her time to really meet my needs. If you ever need help, ask for Dennise. You will not be disappointed.
Name: C******* S*****
Date: 2022-09-30 19:42:18
Rating: 5
Comment: Dennise Helped me get insurance when all other insurance were not able to help me thank you again 10/10 highly recommend to ask for her when you are looking for insurance
Name: M********
Date: 2022-09-30 19:36:43
Rating: 5
Comment: Thank you Dennise, you were very helpful and patient. She helped me and answered all my questions. Thank you Dennise would definitely recommend you to my friends and family.
Name: J******* F********
Date: 2022-09-30 18:22:36
Rating: 5
Comment: Denise is very patient and an amazing employee. She is very professional and delivers what she says. She answered every questions I had and I was left as a happy customer. Would definitely recommend having her as an agent! Thank you Denise!
Name: D**** S*****
Date: 2022-09-30 15:52:32
Rating: 5
Comment: Amazing customer service. I recently left a competitor agent after being with them for 10+ years. Joe provided amazing service and competitive rates. The best thing about this office is the team. No matter who picks up the phone I am always made to feel important. Shout out to Dennise for helping me today. She was very respectful of my limited time and got my changes completed right away.Looking for insurance, Joe Finch and his team are top notch!
Name: E****** M********
Date: 2022-09-28 18:08:09
Rating: 5
Comment: Martha and Diana have been responsive, kind, funny throughout my long relationship with State Farm. Thank you.
Name: V******* C*******
Date: 2022-09-22 18:15:33
Rating: 5
Comment: Martha Perez with State Farm has been very helpful since we started our policy with her. She’s always prompt to give us the information we need to make the best decisions for me and my family.
Name: R***** B***
Date: 2022-09-21 23:52:35
Rating: 5
Comment: Excellent work, there’s nothing that can be fix by you gay’s, thanks
Name: L*** A******
Date: 2022-09-20 23:18:14
Rating: 5
Comment: Incredible service. The staff were very friendly and helpful.
Name: D***** 3*
Date: 2022-09-08 21:48:24
Rating: 5
Comment: Best customer service ever! Will be a life time member!
Name: T***** B******
Date: 2022-09-06 20:01:59
Rating: 5
Comment: I had been a customer for 13 years now. Their customer service is excellent all the time. Raphael is bilingual and has helped me with my accident and enrolling my new car always making me feel secure and worry free about my request. Thank you State Farm
Name: R***** Y*****
Date: 2022-09-06 17:28:18
Rating: 5
Comment: They always have a solution which solves my problem
Name: C******** C***
Date: 2022-09-02 16:45:52
Rating: 5
Comment: Good customer service and helpful from the whole team there 😊👍
Name: R********* 9*
Date: 2022-08-31 23:48:49
Rating: 5
Comment: I was a little concerned due to past experiences with other agents from State Farm, but right since the beginning, here at Joe Finch there was a sense of confidence that I had not seen and felt before regarding my insurances. Martha was amazing in taking care of my life insurance and the whole team is just amazing to not only get an insurance, but know that it is an insurance that benefits the customer. Thanks everyone at this office, yall amazing! :D
Name: J***** H******
Date: 2022-08-31 16:40:56
Rating: 5
Comment: Excellent service and great people.
Name: R****** A****
Date: 2022-08-25 00:10:57
Rating: 5
Comment: Martha is my agent for the past 10 years and she has help me with anything that has to do with my policyMartha your a 5 star agentMuchas Gracias
Name: J***** O****
Date: 2022-08-04 09:21:19
Rating: 5
Comment: Dennise is a very helpful agent,great at her job 10/10Im really satisfied with her job
Name: A** C*****
Date: 2022-08-01 21:48:41
Rating: 5
Comment: As always, super attention, personalized in all these More than 10 years and always informing me and updating me with my policies, etc. Rafael Cervantes, super attentive and very professional
Name: P**** V*****
Date: 2022-05-21 14:06:54
Rating: 5
Comment: The service provided by state farm is excellent and very professional. I have been with them since 2010. Rafael my agent is always helpful and ready to answer any questions or concerns you may have.
Name: P** C*******
Date: 2022-05-20 16:38:45
Rating: 5
Comment: Great customer service, they were able to help me with my claim very efficiently and they follow up with me to make sure I was happy with the outcome. A special thank you to Dennis, because she was really helpful and patient.
Name: V***** S******
Date: 2022-05-20 16:31:52
Rating: 5
Comment: This office was efficient and followed up often during my claim and repair. Dennise was very helpful and reassuring during the process. Thank You.
Name: B******* W*******
Date: 2022-05-08 02:14:26
Rating: 5
Comment: I’m glad I chose State Farm for all my insurance needs. My direct insurance consultant Jennifer is extremely sweet and professional. Keep of the great work team! ❤️❤️❤️
Name: C******** A*******
Date: 2022-04-22 16:10:52
Rating: 5
Comment: My husband and I have been loyal customers for 12+ years! I’ve had nothing but great things to say and Joe is such an awesome person to handle all our needs. Very professional and communicates fairly quickly! Everyone is so kind and ready to help. Thanks Joe
Name: C**** A***
Date: 2022-03-22 19:05:30
Rating: 5
Comment: Martha has been my agent for 10 years, she is a person who does her job excellently, she is always aware of any problem and I receive her support and advice to resolve it, she has constant communication with me and gets the best prices and offers on my insurance of business and vehicles, she treats her clients like part of her family.
Name: R*** G*****
Date: 2022-03-19 01:08:38
Rating: 5
Comment: Martha has been my agent for the past 8 years. She is very helpful and takes care of my questions and concerns. Martha is very knowledgeable and suggests policies that will make me worry less in case that something were to happen to me or my family by providing the correct insurance. Martha has also provided excellent customer services thru out the years, she checks up on me to see how statefarm overall has treated me whenever I have gotten a tow service or made a claim. Martha is the best agent and I will continue to do business with her and statefarm.
Name: m****** o*****
Date: 2022-03-18 23:52:16
Rating: 5
Comment: My experience with State Farm has been the best thanks to the attention and professionalism of my agent Rafael Cervantes, for more than 10 years we have worked together and I do not see the need to change insurers. Many thanks for everything.
Name: n** c******
Date: 2022-03-17 20:20:51
Rating: 5
Comment: Quick response time!
Name: K**** m*******
Date: 2022-03-15 23:39:37
Rating: 5
Comment: I have no words to explain how grateful I am with my agent Martha Perez.today she went above and beyond. My dad was in Tijuana and got hit by car, he has diabetes. I contacted Martha to ask her howcould I help my Dad, she contacted claims and in less than 10 min the representative was already by my dad’s side. Martha Perez is the way to go with State Farm. If I have any question or doubt I go to her and she guides me in the correct direction.
Name: R**** D*
Date: 2022-03-14 21:00:27
Rating: 5
Comment: My representative is Martha Perez, she is been very helpful and always courteous and support me since the beginning and she has been exceptional! Since I got my car she has been there giving me professional advice on how, why and when I should do things. Even now since my first car accident, she has been able to relieve so much stress off my shoulders. She has done directing me and walking through each step of the process with me.if you leave a voicemail, it’s priority that she will take care of her members! Martha Perez, has been very helpful and very respectful and the fully support that this women can do for me and my family god bless her.
Name: S***** M******
Date: 2022-03-10 23:04:48
Rating: 5
Comment: The excellent serviceThe time they take to let you know that you are not a number for them, you become part of a community informed of your needs, not only to insure your cars, your home, your family, your business, they make you feel good knowing that you are planning your present and your future. everything is coveredHer extraordinary form of support is irreplaceable. Martha Pérez, more than my agent at State Farm, is my professional representative who covers my needs for the unexpected and constantly makes sure that if there is a mishap I am covered so that this does not stop my life.I am covered by a company that represents my best interest and that is priceless. Thank you Martha Pérez for your warmth and professionalism.
Name: a***** v******
Date: 2022-03-03 16:34:54
Rating: 5
Comment: Martha is the absolute best!! She has been my agent for over 5+ years and shes been an all star. Anything I need she is on it without any hesitation. There has been one time where my insurance just felt a little high and I started to look for another cheaper insurance, I found another insurance and when I told her about it she asked to give her a chance to make some changes and possibly beat the other insurance. Within minutes, while on the phone, she made the adjustments and beat the price by over $50!! Shes very good at what she does and is the nicest person! Would highly recommend her to anyone looking for good insurance and a friendly agent to go with that.
Name: J******* L******
Date: 2022-03-03 02:08:14
Rating: 5
Comment: The people have always been really friendly since the first time setting foot inside. The one that deals with my insurance is always great. She always checks up on me and takes care of my needs and always trades me like family. I would definitely recommend others to this insurance location.
Name: M****** G****
Date: 2022-03-02 18:03:33
Rating: 5
Comment: Wonderful costumer service, loved
Name: M**** T*****
Date: 2022-03-02 03:26:44
Rating: 5
Comment: Rafa is the most helpful insurance agent I have ever dealt with. He is honest and up front with everything. I recently had a car accident and he made sure to walk me through the whole process to begin a claim. He was very helpful and knowledgeable of the situation and I would definitely recommend to anyone!
Name: j***** c*****
Date: 2022-03-01 19:02:08
Rating: 5
Comment: Excellent customer services from my agent Martha Perezalways happy and professional help.
Name: M**** R****
Date: 2022-03-01 05:05:50
Rating: 5
Comment: This is a great State Farm office. I have been a client for years. They always try to save me money and make sure I receive all possible discounts while providing me with the right coverage for all my vehicles. The customer service is the best, everyone is always friendly and professional. This office really cares for their customers needs. I totally recommend it!
Name: A******** L****
Date: 2022-02-28 22:42:46
Rating: 5
Comment: Friendly and efficient service. Helped me get good rates
Name: K***** F*****
Date: 2022-02-26 03:13:10
Rating: 5
Comment: Very happy with the service provided. The advisor helped me with all my questions and explained everything about my insurance, highlighting his experience.
Name: G*** M*******
Date: 2022-02-25 11:19:38
Rating: 5
Comment: He had many years with State Farm Insurance. We are very comfortable with the attention and help they have given us. My agent is Rafael Cervantes, the best always Very attentive Very good person My Favorite🤗
Name: M**** A******
Date: 2022-02-24 00:21:47
Rating: 5
Comment: I have been a client at this office for over 6 years, and I can say that my experience has been great. Martha in particular stands out, as she provides customer service, you can tell she is genuine and truly cares about the person she is helping.
Name: C******* G*****
Date: 2022-02-23 23:07:40
Rating: 5
Comment: Rafael is amazing and very helpful. Thank you for everything you do for me and the family.
Name: M***** F*****
Date: 2022-02-23 19:49:59
Rating: 5
Comment: He is the best agent I have had in all the years I have been with the USA. He is always at the forefront of client needs with State Farm. Thank you Rafael Cervantes.
Name: R*** C
Date: 2022-02-22 00:24:27
Rating: 5
Comment: I think its a very good time to thank Joe Finch and Martha Perez for the great service they have given me since the first day I met them... I was about to leave State Farm after being with the company for more than 15 years. fault of my previous agent. Without hesitation they apologized for that bad experience, which I thank them very much. Now I can tell you that I am happy with my new agent, Ms. Martha Perez, who from the first day she assisted me was very kind and understanding. Listen and answer all my questions, etc. I am super grateful for caring about me and my family for helping me have the correct coverage. We reviewed my home, car, etc. policies and you should listen to me before proposing any changes. She was attentive to my words, ready to help me. She also explained to me in detail so I could understand what my policies cover and I could decide what I needed or what I thought was not necessary. At no time did I feel pressured by the agent to accept the most expensive option or anything like that. . When he finished reviewing my policies, he explained to me again how everything had turned out and asked me if I had any doubts and for me that is something that is priceless. I have also left text messages, emails, and they have all been returned to me almost instantly. I have also visited the office several times and I love the work environment. Mr. Joe has chosen his employees very well. My best agent Ms. Martha Perez, thank you very much Martha.
Name: H A*****
Date: 2022-02-19 14:41:00
Rating: 5
Comment: Dear Mr. Finch & State Farm,Let me start by thanking you. I have had the fortune and pleasure of having Rafael Cervantes, and supporting staff, take care of my insurance needs for years… TOO MANY TO REMEMBER.Though out our journey, he has helped me with:*New policies*Multiple new vehicle purchase financing with State Farm bank*Credit card application from State Farm bank*refinancing of vehicles*canceling of policies or information updates*life insurance*renters insurance*other related services…I shopped around, not only does StateFarm offer the best coverage around town (covers in Mexico too, with some limitations) but RAFAEL CERVANTES takes customer service to the next and highest level.Calm, collected, knowledgeable, patient and follows up via email, phone, text and voicemail. Rafael really makes me feel like I’m covered, like my entire family is safer with his support and StateFarm services.I don’t want to bore you with a long review, but Rafael has made a difference in my life for the last 13+years, the way he explains things will definitely make u feel like StateFarm has u covered.So, to end this recommendation, I will say this,To Mr. Finch: congratulations on employing a very talented and professional person like Rafael Cervantes, he is definitely a keeper, as I am of your business…To StateFarm: Mr. Cervantes has offered me every service available, has done it in a very tactful and superior customer service manner and has always been there when I need him. He TRULY REPRESENTS WHAT STATE FARM MEANS TO ME, I can’t congratulate all of you enoughTo Rafael: keep being you my friend. Through out the years, I don’t think I’ve said this enough… THANK YOU Rafa, again, for being as you have Been With me and my entire family, we all love having you as our StateFarm agent, and as a friend. Your advice, your attitude and your personal touch make you a very valuable asset in any company…I will never see you as a StateFarm employee, you represent what they stand for, a true State Farm representative. Great job!(I work in the customer service field, I have staff I work with, I know how valuable a person with your qualities means for the bigger operation, and I bet StateFarm knows it too)Kudos to StateFarm, to Mr. Finch and to Rafa…(Press 2 to speak to Rafael, tell him Hermes sent u)😬Thank you for the opportunity to leave a review.Hermes AcostaLoyal State Farm member for life!!
Name: T**** V********
Date: 2022-02-18 19:00:25
Rating: 5
Comment: Excellent service ! Rafael always takes time to explain what I need to know ! 5 star rep !
Name: B****** M******
Date: 2022-02-11 02:19:05
Rating: 5
Comment: State Farm excellent service! Staff always friendly, professional and knowledgeable in their field. Would not hesitate to recommend their office and service. Joe Finch, Refael C., Martha and the rest of the staff keep up the great work you do !!!
Name: E***** L****
Date: 2022-02-09 18:43:13
Rating: 5
Comment: Ever since I was referred to this firm I’ve been 100% satisfied with the help that Rafael Cervantes been providing not only I am part of the StateFarm family but I have recommended family and friends as well and our agent. Rafael is the most wonderful helpful person that this office has. I 100% recommend him he’s very helpful he’s bilingual he answers every question clears out any doubt and will not end a call unless the client is 100% understanding and that is something that I have never experienced in the past. I am grateful to have Rafael as my insurance agent I have been a State Farm client for many many years
Name: S******** B******
Date: 2022-02-08 06:20:19
Rating: 5
Comment: This insurance company is totally different than too many others Ive been to, they explain every policy and answer any questions or concerns you have honestly. They dont upsell you, but only advise you what coverage you need according to your needs.
Name: P**** H*****
Date: 2022-02-04 19:06:48
Rating: 5
Comment: Great service, thanks Rafa; very commited to each customer.
Name: M******* H********
Date: 2022-02-01 03:21:38
Rating: 5
Comment: This State Farm Insurance officer is the best in service to customers. Their staff is very professional. I highly recommend it. Specially the account manager Martha Perez who is extremely helpful and has a lot of knowledge.
Name: L***** C*****
Date: 2022-01-25 23:45:56
Rating: 5
Comment: Me gusta esta oficina porque son como mi segunda familia. Me gusta mucho su servicio. I have several years with them and Rafael always reach out to me with any update regarding my policies. I certainly recommend to anyone to have insurance with them!
Name: M****** G********
Date: 2022-01-21 18:32:59
Rating: 5
Comment: Martha always provides me with excellent service and helps me answer any questions I have about my insurance policy.
Name: B***** P****
Date: 2022-01-20 23:33:15
Rating: 5
Comment: Excellent service, my agent Martha Perez provides a very professional, punctual and cordial service; I highly recommend this Joe Finch agency, my cases have always been resolved quickly.
Name: J*** L****
Date: 2022-01-20 18:32:37
Rating: 5
Comment: Martha is seriously the most amazing agent I’ve ever had the pleasure of meeting! She’s helped get not only me but my grandma, mom, brother, and boyfriend amazing rates on anything we may need! She’s seriously a StateFarm SUPERSTAR! Thank you Martha for your professionalism and amazing service!
Name: M**** A*****
Date: 2022-01-18 21:02:33
Rating: 5
Comment: An excellent, very professional and friendly treatment and they really clarify all your doubts, with an excellent response in time. Immediate and clear responses, I recommend them with full confidence. Special mention to RAFAEL CERVANTES for his excellent professional and friendly treatment.
Name: a***** v*****
Date: 2022-01-15 01:17:58
Rating: 5
Comment: Where can I even start?! My representative is Martha Perez, the amount of support that this women has applied since the beginning has been exceptional! Since I got my first car she has been there giving me professional advice on how, why and when I should do things. Even now since my first car accident, she has been able to relieve so much stress off my shoulders. She has done so by directing me and walking through each step of the process with me. Any and every doubt or question I may have she will have an answer to. No matter how busy the days may be, if you leave a voicemail, it’s priority that she will take care of her members! Martha Perez, has built a great and trustworthy relationship and if I could recommend and convince everyone to go directly to her, I 100% would! Thank you Statefarm for making the great choice of having such an awesome representative/candidate like Martha Perez on your team!
Name: D***** C********
Date: 2022-01-14 20:14:30
Rating: 5
Comment: Rafael, has take care of me for a while and is always looking for my best interest. I highly recommend it his location.
Name: J*** S
Date: 2022-01-14 00:27:20
Rating: 5
Comment: Excellent customer service. My agent is Rafael Cervantes, I have been with them for several years. They are always looking for a way to save money on your policies.Excellent client service. My agent is Rafael Cervantes, I have been with them for several years. They are always looking for ways to save money on your policies.
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Name: r**** j* g*******
Date: 2022-01-13 17:34:26
Rating: 5
Comment: In this branch of Joe Finch they really value their customers. My agent Rafael Hernandez along with his team members always go above and beyond on helping their customers. Always on top of things, I would definitely recommend State Farm and This Branch to friends, family and everyone else.
Name: H***** K********
Date: 2022-01-11 22:25:36
Rating: 5
Comment: Ive been working with different insurance companies, but let me tell you state farm is the best great customer service they respond asap Martha she is one of valued staff . Keep up the great attitude and the smile .
Name: p**** l****
Date: 2022-01-08 06:26:05
Rating: 5
Comment: My personal experience with agent Martha A Perez has always been excellent. She always answers my questions, explains in a very professional manner and is always available. I highly recommend her to all my family and friends. Great Customer service always.Thank youPatricia Lopez
Name: A***** Z********
Date: 2022-01-07 23:30:41
Rating: 5
Comment: Ive been coming to this location since I was a little girl, once I was old enough to get insurance I knew the place to go. This location is helpful, the staff is always nice and you get to build a great relationship with them! I highly recommend this location. Rafael is always the sweetest and always helpful when I have any concerns or questions.
Name: R**** A****
Date: 2022-01-07 23:25:33
Rating: 5
Comment: I asked a lot of questions over the years, agente have been able to answer all of them. State Farm customer service has been great. Great company.
Name: C******** C*******
Date: 2022-01-07 18:54:29
Rating: 5
Comment: The service from all personal at State Farm Insurance has always been excellent...I have always had Rafael as my Agent very professional and helpful he has guide me through my policies and life Insurance also with all my questions and necessary needs...I want to thank everyone for this great experience
Name: J***** C*****
Date: 2022-01-07 01:41:17
Rating: 5
Comment: Very professional, excellent customer services. At soon you enter the office they acknowledge the client and offer refreshments.
Name: E****** L****
Date: 2021-12-17 23:38:10
Rating: 5
Comment: Ive been with state farm for quite a few years now. Always friendly and makes you feel part of the family. Very professional and always helping in any way they can. Rafael and Joe are the best and the rest of the crew. Thank you for being the best.
Name: C** C****** S*** C*****
Date: 2021-12-17 21:07:03
Rating: 5
Comment: I have a great response in all my necessities from my Agent Martha, she is great very proactive and always looking the best for our fleet of cars and assets. The office always is very responsive and they have great staff to process any requirement they go beyond the Great Customer Services !
Name: M*** J***
Date: 2021-12-17 18:35:51
Rating: 5
Comment: Having a great team by your side is important specially whenever involved in a caraccident. Happy Holidays to Rafael M. & Staff that Ive had the pleasure to speak to as we worked on all my questions throughoutthe year regarding my policy. Thank you again Rafael you make life easy!. You are appreciated and your professionalism does not go unnoticed. Having moved counties, BONITA, CA is still my to go to office!! THANK YOU. M
Name: M**** C*****
Date: 2021-12-17 01:38:25
Rating: 5
Comment: I have been a customer for many years. I have trusted Joe and his team with all my insurance needs (vehicles, home, rentals and umbrella). Their service is excellent. All the staff is very knowledgeable and professional.They will find the best coverage to meet your needs.I am very happy with this agency.
Name: m**** z*****
Date: 2021-12-16 22:18:50
Rating: 5
Comment: Very nice costumers service and friendly highly recommended 😊👍🏻
Name: V******* G***
Date: 2021-12-16 21:37:41
Rating: 5
Comment: I am very satisfied with the treatment I have always received at State Farm, it is an excellent, very professional service. My Agent Martha Pérez has helped me and explained all my questions and always advises me on the best options. On one occasion I had to request a claim from my car and at the moment he helped me solve it and I was more than satisfied. Definitely 100% recommended for any policy you need 😉
Name: E**** A******
Date: 2021-05-15 20:48:11
Rating: 5
Comment: They are very professional and give you excellent services. I definitely recommend doing business with them.
Name: S***** A**
Date: 2020-08-12 22:52:07
Rating: 5
Comment: Best insurance agent ever!!! Thanks Joe!
Name: I**** G*********
Date: 2020-01-06 04:15:11
Rating: 5
Comment: Good people
Name: A***** E*****
Date: 2019-05-24 23:07:03
Rating: 4
Comment: 👍👍👍
Name: G***** P******
Date: 2017-04-28 16:17:45
Rating: 5
Comment: Good customer service representative by all representative.
Name: R***** C*******
Date: 2016-05-16 00:09:21
Rating: 5
Comment: My main people for insurance, will help and answer any question you may have!
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