John Lite - State Farm Insurance Agent

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Name: E**** C*****
Date: 2023-10-18 16:23:35
Rating: 5
Comment: The staff at John Lites office are always professional, kind and thoughtful. I have been with their office a decade and always get my questions answered and feel happily guided through insurance paperwork with their expertise.

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Name: T** R******
Date: 2023-10-16 20:23:21
Rating: 5
Comment: I have been a client with this office for about 30 years. Always great customer service on the telephone and follow up.

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Name: M**** K****
Date: 2023-10-13 19:45:47
Rating: 5
Comment: Maureen Williams at John Lite office in Burbank has tended to my needs for many, many years. She is very accommodating, The BEST !!!!!!!!!!!!!

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Name: K** C*******
Date: 2023-09-25 20:31:55
Rating: 5
Comment: Thanks Teri Allen for your help in getting me car insurance! Very easy and fast 💨 !!!

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Name: S**** C
Date: 2023-06-16 00:12:36
Rating: 5
Comment: Teri was amazing... got me set up quickly and was knowledgeable, efficient, pleasant and got a great rate.

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Name: R***** M*******
Date: 2023-05-16 22:58:26
Rating: 5
Comment: Spoke with Representative (Julie Rivera)who was very Courteous and Professional and supplied me with the very reasonable quote needed for my renters insurance!! Highly recommend speaking with Julie for ANY of your insurance needs as she is very knowledgeable about Insurance requirements!!! Great Job Julie..thanxs much..Also want to give 5 stars to Maureen!! She was also Great!!!..thanxs.

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Name: L*** F****
Date: 2022-08-28 13:34:33
Rating: 5
Comment: Just purchased a new life insurance policy and extremely satisfied with the product and service. John took the time to ask questions and understand our needs. We then shopped around and found that the rates with State Farm were the lowest along with the highest product rating. I was completely surprised to discover this as so many competing products were significantly higher and came with conditions and restrictions that State Farm didnt require. Further, they made the whole process quick and convenient with a medical staff member coming to my location for a simple and brief exam. I highly recommend John Lite and the State Farm products he represents.

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Name: j****** r*****
Date: 2022-04-25 18:41:12
Rating: 5
Comment: I always have a great experience John and all his staff. They are always very prompt and helpful when I call in for any questions regarding my auto and life insurance. Some one the best customer service I have received.

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Name: T*** A********
Date: 2022-04-13 04:30:12
Rating: 5
Comment: Great customer service

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Name: E**** B****
Date: 2022-03-18 16:34:24
Rating: 5
Comment: Maureen is a delight to work with. We are a long term client and I am contacted right away if there are any issues with our policy.

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Name: R*** M********
Date: 2022-03-03 18:16:34
Rating: 5
Comment: Over the years Maureen has been amazing. Always quick to respond, friendly and trust worthy. What else can you ask for?

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Name: G***** W*********
Date: 2022-03-03 12:55:22
Rating: 5
Comment: It’s alway been a pleasure working with this friendly staff. Maureen has always gone the extra mile to make sure I have all the information I need, and all my needs are met. Thank you

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Name: C******** B***
Date: 2022-03-03 02:55:50
Rating: 5
Comment: John Lite State Farm has been my insurance choice since 2013. Maureen is absolutely amazing. Her customer service is unmatched! No matter when I call her she is right there. The professionalism of this firm is unparalleled! We are like family.

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Name: B****** C*******
Date: 2022-03-03 02:14:13
Rating: 5
Comment: Thank you to Maureen who has been patient with me and always quick to give me any information. Also goes above abs beyond to help!

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Name: S***** A** B***
Date: 2022-03-02 21:22:42
Rating: 5
Comment: Really great service. Maureen is the real MVP I always can count on her ! She answers all my questions and treats me like a friend :)

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Name: R* E* D******
Date: 2022-03-01 14:31:48
Rating: 5
Comment: Weve been working with this office for 10 plus years. Knowledgeable, helpful, thoughtful and kind!

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Name: A******* F*****
Date: 2022-02-28 23:48:17
Rating: 5
Comment: Great customer service. Maureen Williams is the best in her office, she hears you and makes you feel important. And lets not forget the rates are the best.

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Name: L** W****
Date: 2022-02-28 21:45:03
Rating: 5
Comment: My mother was a longtime customer and when she was placed into a nursing home and I had to take over her affairs, The John Lite State Farm team was above and beyond helpful,kind and sympathetic to my situation. They continue to do so as I finalize things. I highly recommend them for exceptional customer service. If I move back to Burbank I will definitely be using them myself.

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Name: B**** E***
Date: 2022-02-28 20:53:39
Rating: 5
Comment: John Lite and his team have been a staple in my family’s protection for multiple years. I had an unfortunate accident and John himself actually came to my house to make sure everything was OK, and to let me know that everything would be handled. From vehicle insurance, to life insurance, to my umbrella policy, I know they have me covered. Great team, and highly recommend!! Thanks guys.

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Name: k*** D******
Date: 2022-02-25 01:17:23
Rating: 5
Comment: I have been with John Lites office for well over 6 years. Maureen and the team there has always been there for my family and our business. A lot of our requests are last minute, and they always come through. I normally dont write reviews but this one is well deserved.

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Name: K**** F*********
Date: 2022-02-22 04:43:22
Rating: 5
Comment: Wouldnt think of moving to another insurance company. Many years of dedicated service. And big thanks to Julie for handling a concern we had on a national Holiday. Amazing :)

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Name: N**** D********
Date: 2022-02-19 16:48:17
Rating: 5
Comment: I was stuck in a bind recently changing a truck from commercial to personal insurance, the cost was so high and we contemplated just staying with a commercial insurance due to cost BUT all of that changed when I got into contact with Maureen (this was my last resort) who has been a pleasure to work with and anyone that knows what it’s like to shop for insurance, it’s not a pleasant experience and Maureen has made that difference. She took her time and got me a deal I could not turn down and not only that I will be reinsuring all my vehicles and even home insurance with Maureen. She is a major asset for this location, if you are looking for insurance i highly recommend working with Maureen.

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Name: f******* a*******
Date: 2022-02-19 06:01:13
Rating: 5
Comment: The ladies at the office are always happy to help me with all my insurance needs

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Name: D**** A******
Date: 2022-02-18 23:27:20
Rating: 5
Comment: Office representative, Maureen assisted me in quoting auto and home insurance. The service was no doubt tremendous. She was very thorough and precise. I highly recommend her and her team.

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Name: A***** S*
Date: 2022-02-18 22:55:15
Rating: 5
Comment: The person who has always attended me is Maureen. She is awesome, she goes the extra mile making sure that her clients get the best customer service.If I do not understand something, she breaks it down for me.Thank you Maureen for always helping me out. I recommend her, you will not regret.

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Name: K**** B*****
Date: 2022-02-18 19:06:13
Rating: 5
Comment: I love State Farm…..

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Name: N***** R*****
Date: 2022-02-18 00:48:15
Rating: 5
Comment: Amazing service here from Maureen, made it super easy for a first time insurance client like myself, will definitely stay as a part of the State Farm insurance family

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Name: L**** P*******
Date: 2022-02-17 23:03:35
Rating: 5
Comment: Great insurance company. Maureen is super helpful. She always goes out of her way for me.

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Name: B***** S******
Date: 2022-02-10 19:16:54
Rating: 5
Comment: I recently signed up for a life insurance policy at John Lite State Farm Insurance Agency and had an amazing experience. I compared pricing with other insurance agencies and State Farm is pretty reasonable. I had the pleasure of working with agent JulieAnn. From the beginning she was extremely helpful. Going through the different policies can be confusing, especially because I didn’t have any experience or knowledge about them. JulieAnn was very patient, professional and knowledgeable on all policies and helped me select the right one for my family and I. Highly recommended!

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Name: D**** G*****
Date: 2022-02-03 20:06:09
Rating: 5
Comment: I have been with State Farm for several years now, Maureen has been such an amazing person. She always goes above and beyond. She is always very helpful She’s always there to help and so genuinely nice. I would highly recommend her.

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Name: K**** F*****
Date: 2022-02-01 16:28:03
Rating: 5
Comment: I can honestly say that Julie Rivera is really efficient and provides me and my family the best insurance customer service, she is great!! We are a large family with multiple cars and different insurance policies, she is truly the only person we trust with all of our private information. Where ever Julie goes e go !! Thank you Julie for all that you do for my family!!

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Name: I C*****
Date: 2022-01-25 20:33:14
Rating: 5
Comment: We have been customer for many years. Their customer service is awesome

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Name: H M****
Date: 2022-01-07 23:26:51
Rating: 5
Comment: So happy that we decided to get State Farm through this agent. I love the girls in the office. We deal with Maureen mostly and she’s always going above and beyond. Getting ahold of the office is always easy and they’re all patient and kind. The State Farm app is so easy to use and I love that you can make your payments there and get your insurance card sent to your Apple wallet. If you don’t now how to utilize the app, they’re always happy to take your payment over the phone or answer any questions you might have. They make dealing with insurance really easy. They are a gem to the valley and Burbank!

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Name: R******* V******
Date: 2021-12-07 05:13:05
Rating: 5
Comment: Very satisfied with State Farm at the moment. They gave me a good quote which is better than the previous insurance companies I had, patient and kind at the phone to explain and help with the various options.

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Name: M****** C*******
Date: 2021-11-30 19:40:54
Rating: 5
Comment: I have the same State Farm agent for more than 22 years. They are professional, kind and I never had an issue with them. They area always able to help me with everything. All my family has the pleasure to work directly with Maureen and Suzanne (I do not know if I spelled it correctly) and they always are helpful and professional.Thank you!

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Name: m**** m*****
Date: 2021-11-30 18:58:28
Rating: 5
Comment: Agent Julie Rivera very professional, family oriented especiallyQuick responsive outcome ..most definitely will recommend to family and friends.

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Name: A****** G******
Date: 2021-11-30 18:40:43
Rating: 5
Comment: I have been a customer for over 10 years and have had nothing but excellent service. The staff is very helpful and always take time to answer questions I have.

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Name: V*** A*******
Date: 2021-11-30 17:27:31
Rating: 5
Comment: Great people and even better service. Maureen is a true professional.

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Name: d***** m******
Date: 2021-11-21 19:13:51
Rating: 5
Comment: I had the greatest experience speaking with Julieann Rivera my insurance agent . She helped it be so simple I have auto and life insurance through this office and it has been by far the best service of any agent I’ve spoken to in the area. I felt she really honestly valued my business and was willing to help you all my questions and concerns. Thanks JulieAnn

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Name: R****** r*****
Date: 2021-11-21 19:11:09
Rating: 5
Comment: After calling in for a quote for life insurance I was guided to the best policy that fit my budget and lifestyle. The agent was incredibly informative and went out of her way to make me feel valued as a customer. She listened carefully to my wants and needs and gave me options that made feel comfortable and easy to understand.

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Name: P******* E********
Date: 2021-11-12 02:08:10
Rating: 5
Comment: John Lite has been my insurance agent along with Maureen Williams, as my insurance advisor since 2010. I cannot express how happy I’ve been for so many years with their service, advise, care and family environment. I highly recommend them because they will always go above and beyond to give you the best advise and insurance services that you may need. They take care of me like family. I’m very grateful for their services all these years.

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Name: A****** M******
Date: 2021-11-08 01:24:27
Rating: 5
Comment: Thank you John and staff for helping me with my auto insurance and renters policy. I now understand the importance of insurance. Oh lol be back soon to get that life policy!

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Name: C*** W***
Date: 2021-10-11 16:35:56
Rating: 5
Comment: John Lite and his office staff have consistently provided great service and support on behalf of my insurance needs.

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Name: M***** S* - S******
Date: 2021-10-08 01:38:50
Rating: 5
Comment: Happy I decided to go with State Farm. Shout out to Maureen for all your help, since day one. To John Lite and your team, keep up the good work. Thanks

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Name: A****** R*****
Date: 2021-09-23 02:21:36
Rating: 5
Comment: I can always count on my agent John Lite and his staff Maureen and Julianne to be there when I need them. From the small stuff to the big stuff. I’ve been with Statefarm for over 15 years now Along with my kids now for their insurance needs and we don’t plan on going anywhere else!

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Name: E***** U******
Date: 2021-09-21 06:17:24
Rating: 5
Comment: Maureen assisted me with all my questions and doubts. I signed up right away! Shes so helpful and kind. Thank you!!

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Name: T**** M
Date: 2021-09-20 22:48:43
Rating: 5
Comment: I have been with State Farm for about 12 or 13 years total now and I love them. Always super helpful and knowledgeable as well and prompt with their response either via phone or email. Maureen and Susan are the absolute best!

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Name: e** j****
Date: 2021-09-20 22:09:08
Rating: 5
Comment: Such a great team and amazing service!!

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Name: A***** A****
Date: 2021-09-19 20:12:08
Rating: 5
Comment: We have been a customer for over 10 years and they really do have an amazing and helpful staff. Every one provides an excellent service whenever we have questions or need changes to the policy. They always have the proper answer and solution to our needs. They are the best.

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Name: M******* C*****
Date: 2021-09-19 03:10:30
Rating: 5
Comment: All my insurance needs are very well served by John and his team! Excellent service for over a decade and going!

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Name: W****** P*****
Date: 2021-09-13 22:46:35
Rating: 5
Comment: Ive been with this crew for 15 years. Ever since we moved here from Chicago. They have always been responsive to questions, claims whatever. Extremely responsive. I make a request its usually resolved in an hour or less. Totally easy to do business with and a pleasure to do do business with.

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Name: J***** S********
Date: 2021-09-13 09:12:36
Rating: 5
Comment: Been a customer for many years and will continue to be one for many more with John Lite - State Farm Insurance. John and his staff have always been very helpful. Maureen is the best! I highly recommend their services.

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Name: R**** G*****
Date: 2021-09-10 15:09:05
Rating: 5
Comment: My experience with the office is always amazing! I always get a call back and my questions answered right away. Awesome customer service!

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Name: A****** C********
Date: 2021-09-09 20:30:46
Rating: 5
Comment: I have been with State farm for many years, Maureen Williams has always gone above and beyond to be as helpful and informative with any questions or concerns. I would highly recommend.

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Name: b**********
Date: 2021-09-09 19:54:16
Rating: 5
Comment: Great people ! Professional help if there is a problem !

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Name: G***** F*****
Date: 2021-09-03 15:59:43
Rating: 5
Comment: Have been with State Farm Insurance for years. Best service ever! The staff is always super helpful and kind.

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Name: B***** A*****
Date: 2021-08-27 19:55:52
Rating: 5
Comment: I have been a Statefarm client for 10yrs since 2011.My go-to Super-Woman/Insurance Guru is Maureen Williams. Her professionalism & customer service goes above & beyond!! Maureen is very knowledgeable with ALL insurance policies & strives to get you the best policy to fit you & your familys needs. When I needed to file a claim Maureen pointed me in the right direction, walked me through, put me into a rental car & assured me that everything will be OK. Personally, there is nothing more important to me in the midst of chaos to feel at ease with my insurance company.Story time:I filed a claim on a Saturday & the following Monday Maureen reached out asking if there is anything else she can do Please do not hesitate in reaching out. Needless to say they are not just an insurance/ agent office.Maureen Williams is Family.. A total DiamondJohn Lite & his TEAM ROCK!!!

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Name: S***** M****
Date: 2021-08-23 18:55:39
Rating: 5
Comment: Have been with State Farm for years always a positive, delightful and professional experience with staff.

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Name: M****** B******
Date: 2021-08-21 15:59:06
Rating: 5
Comment: It is always a pleasure working with all the staff! They always respond quickly, and they go above and beyond every time

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Name: J****** G*****
Date: 2021-08-20 23:36:49
Rating: 5
Comment: Juliann Rivera assisted me; she is a gem!!So kind, answers all my question, and assisted me with policy related questions!Definitely happy with John Lite and his team!

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Name: T**** D******
Date: 2021-08-20 23:16:25
Rating: 5
Comment: John has been my Insurance guy for almost 10 years! he and his staff, Maureen, Susan, (and now Hunter, as well) are the epitome of what an insurance agent should be!!! always there to answer questions. advice on what the best way to go about getting the best service, and checking in from time to time, to see how their clients are doing, in general!! Kudos, to john and his staff!! A+++

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Name: m* t*
Date: 2021-08-20 21:20:26
Rating: 5
Comment: Our company has been doing business with John Lite State Farm Insurance for over 20 years. Our experience is always positive. They have efficient, accurate and always try to save money for us. When we had auto accidents they were always there and helped us filing a claim to State farm. Customer service is awesome, we never have any complain.

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Name: K**** W****
Date: 2021-05-11 00:07:45
Rating: 5
Comment: We have been customers for many years. Great customer service. They are there when you need them.

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Name: C****** C*******
Date: 2021-05-10 22:49:46
Rating: 5
Comment: I have been a customer for years and truly enjoy their customer service. Anytime I have a question, I receive a timely response. Highly recommend this agency for all your insurance needs.

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Name: L** M****
Date: 2021-05-10 21:54:20
Rating: 5
Comment: Mrs. Maureen was professional and informative. She took the time to answer all my questions. Made my experience quick and easy.

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Name: A*** B******
Date: 2021-05-10 20:47:31
Rating: 5
Comment: I been a customer at this specific location for approximately nine years. Insurance Specialist Maureen and Susan are always very profesional and eager to help me out. I’ve referred all of my family members to this location. If it wasn’t for these ladies, I would have left to another insurance agency.

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Name: C**** G
Date: 2021-05-10 18:20:13
Rating: 5
Comment: Always professional helpful and responsive.