Jorge Alonso Auto Repair
Address: 311 Via El Centro, Oceanside, CA 92058, United States
Phone: +1 760-722-7267
Services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Phone: +1 760-722-7267
Services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Category: Auto repair shop, Auto air conditioning service, Auto radiator repair service, Brake shop, Chevrolet dealer, Diesel engine repair service, Ford dealer, Mechanic, Oil change service, Toyota dealer
Rating: 4.9
Site: http://jorgealonsoservices.com/
Worktime:
Rating: 4.9
Site: http://jorgealonsoservices.com/
Worktime:
Day | Time |
---|---|
Monday | 8 AM–5:30 PM |
Tuesday | 8 AM–5:30 PM |
Wednesday | 8 AM–5:30 PM |
Thursday | 8 AM–5:30 PM |
Friday | 8 AM–5:30 PM |
Saturday | Closed |
Sunday | Closed |
Name: R*** P******
Date: 2024-06-26 22:50:52
Rating: 5
Comment: I brought in my 2001 Toyota tacoma with no leaks, no check engine light on but was guzzling coolant and had no acceleration. Jorge was able to diagnose that I had a crack in the engine block which clogged my Cat converter. 2 options- new engine or sealant treatment. Got a new Cat installed over at RPMs and the sealant treatment helped solve my coolant issue. While the work on my truck was underway, Jorge Alonsos loaner car was clutch in getting me to work and home. Really appreciate the work they do over at Alonsos auto repair as Marlene at the front desk was very helpful and understanding. Would highly recommend Jorge Alonsos Auto repair and thanks for all your help getting my Tacoma back on the road again.
Name: J***** T*******
Date: 2024-06-24 17:53:30
Rating: 5
Comment: My truck needed some TLC for a cross country trip and I was short on time. Jorges team did a bumper to bumper inspection pointing out problems on a list prioritizing urgency for repair with photos and descriptions of each issue. I told Jorge I probably needed a new A/C compressor and radiator and he was actually able to get my A/C back without any replacement parts, saving me money for sure. He also replaced most of my cooling system and got me back on the road in a few days. My old truck made it to Mississippi without any mechanical issues and Im very pleased with the repairs I received from Jorges technicians.
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Name: N***** H****
Date: 2024-06-12 21:08:00
Rating: 5
Comment: I love this place because its the only shop nearby that has amsoil. The staff is super friendly and helpful, Id feel comfortable taking my car here for any issues it may have.
Name: L****** T****
Date: 2024-06-08 21:46:24
Rating: 5
Comment: I always feel I can trust Jorge with my car. He gives me thoughtful guidance on what needs to be fixed/replaced immediately and what I can wait on. I appreciate the updates and communication sent when my car is being serviced.
Name: N** C P*********
Date: 2024-06-05 00:29:35
Rating: 5
Comment: The only mechanic we will go to! They are always so welcoming and make us feel at home. The prices are fair and they always update us as they are working on our jeeps. We always receive the best service and they always leave us a little bag of candy! We couldn’t imagine going anywhere else!! Highly recommend to anyone in the area!
Name: A***** A***
Date: 2024-05-30 22:21:51
Rating: 5
Comment: Hi just want to shout out Jorge Alonso @ Jorge Alonso Auto Repair in Oceanside! He is always very personable and professional. Amazing customer service which includes Maureen at the front desk! They are both polite and attentive to all customers who came in. Highly recommend him for any auto repairs. Thank you for always taking such great care of both my vehicle and my husband’s!
Name: B***** S*********
Date: 2024-05-24 19:59:01
Rating: 5
Comment: I can’t say enough good things about this shop. They communicated every step of the way from vehicle drop off to pick up with detailed descriptions of inspections/photos and price quotes the whole way. Very transparent breakdowns of the costs of parts and labor. With that type of service, I was worried at first that prices would be through the roof, but the prices were very reasonable— they actually quoted me less than another mechanic I had gone to. Upon pickup, the final total was even lower than what they quoted. I will definitely be returning for future repairs/maintenance
Name: A*** D**
Date: 2024-05-21 18:45:03
Rating: 5
Comment: Clean, well maintained shop and waiting area. Excellent communication re: work in progress and results. Excellent service! Professional crew and front desk. I am very satisfied with the auto work I get done here.
Name: M***** W*****
Date: 2024-05-16 23:56:21
Rating: 5
Comment: I LOVED THIS PLACE! Not only was the service amazing, but after calling around to multiple mechanics they also had the best price! Everyone was super friendly, and they even left a nice note on the dashboard after the service was done. Will definitely be telling all my friends and family to go to this place for their auto service needs
Name: r*******
Date: 2024-05-06 15:50:47
Rating: 5
Comment: Great service. Alonso is our go-to auto shop around Camp Pendleton. Fair prices, fast turn around, and very professional. Highly recommend this repair shop for any car work you need done.
Name: K**** H*****
Date: 2024-05-03 16:06:02
Rating: 5
Comment: My dad was a mechanic, so I am very picky about what mechanics I choose. Jorge Alonso team has treated me with respect from minute 1. They do a great job on the repairs, are very fair in their pricing, transparent on what needs to be done and how they determined the course of action on the repair. I highly recommend them. They are ethical, good mechanics, and they work hard to keep you up to date and well informed every step of the way.
Name: H***** L*****
Date: 2024-04-27 22:02:45
Rating: 5
Comment: We’ve been going to Jorge’s shop for over 2 years now! We’ve referred a friend or 2 along the way and they’ve given rave reviews also. Trust your vehicles with no one else!
Name: A**** G*****
Date: 2024-04-27 21:16:18
Rating: 5
Comment: Took my vehicle in to get my radiator replaced and the turn around time was second to none Jorge and his team did a great job and I will definitely bring my other vehicles to get serviced here
Name: R*** H******
Date: 2024-04-25 22:51:17
Rating: 5
Comment: Brought my 2019 Kia K900 in for an oil change. George was very detailed in his inspection and work. They also include a report that has pictures of your vehicle and any discrepancies that the mechanic found. His prices are reasonable as well. He is the most honest and fair mechanic I have found in a long time. Highly Reccomended.
Name: J*** F
Date: 2024-04-20 21:09:40
Rating: 5
Comment: April 2024-Needed new water pump. No way around it but knowing Jorge and his crew were working on it I have total confidence. Truck running like a charm! Thanks to all at Jorges!August 2023- Service 4wd msg on DIC. Fixed ASAP! Trust your truck maintenance here! Need a loaner while truck being repaired? Yep Jorge has them at no additional cost. Thanks to all!May 2023-Oil change and emergency brake cable fixed. Made appt. dropped of truck and was provided loaner vehicle. Returned next day. no fuss no mess...thanks everyone!Jan 2023-Been a long time customer with a 2003 Chevy Silverado. I didnt;t even get out of my truck and Jorge knew the solution to my steering issue. From start to finish you are informed at the stage of service your truck is at. Thrilled at the repair! No more noise! Thanks Jorge!April 2020-Have been having my 03 Chevy Truck serviced here for a few years and I feel lucky that I can always depend on Jorge and everyone at the shop. Sure not spending $$ on a new truck so I am making sure the one I have has the best service possible. When you need it done and done RIGHT see Jorge. Thanks again!2003 Chevy Silverado - Made appt and truck was taken in immediately for oil change and fuel filter change. Was told didnt need fuel filter change but needed coolant flush. Nice to have a shop that KNOWS your vehicle and only performs what is needed. As always great people providing a great service! Thanks!
Name: D**** N********
Date: 2024-04-18 02:45:30
Rating: 5
Comment: On vacation in California When my truck broke down! Found this shop online great reviews and they lived up to them reviews!! Thank you so much for getting me back on the road!
Name: d** j******
Date: 2024-04-13 21:39:58
Rating: 5
Comment: Jorge keeps my ‘05 Duramax running. Chevrolet doesn’t stock the Bosch parts anymore. He can pinpoint the problem and fix it.
Name: T*** R*******
Date: 2024-04-11 21:05:08
Rating: 5
Comment: Great communication, fair prices and overall good experience. Would recommend to anyone in Oceanside.
Name: E******** G*******
Date: 2024-04-05 19:52:48
Rating: 5
Comment: They are very professional. They review your car and all its needs. Also, they let you know what needs immediate attention and what could wait. I am very satisfied and pleased with Jorge Alonso Auto Repair.
Name: J** O***
Date: 2024-03-23 15:56:50
Rating: 5
Comment: Diagnosed my turbo/exhaust problem and repaired it successfully….the cost was very reasonable and the shop keeps you posted of every step of the process…. The full vehicle diagnostic was very helpful for both current oasis and future maintenance areas to address… Very pleased with my experience.
Name: B** C****
Date: 2024-03-22 21:57:44
Rating: 5
Comment: George and his crew are outstanding. They kept me updated on the whole process, they were transparent about the work, and they were just easy and kind to work with. This is my new diesel spot!
Name: J***** R*****
Date: 2024-03-19 21:52:28
Rating: 5
Comment: I really appreciate this business for their attention to detail and integrity across all aspects of the vehicle repair process.
Name: A**** M*****
Date: 2024-03-17 16:07:23
Rating: 5
Comment: Great people, help out with my sons car for a engine swap. Went above and beyond, I was really lucky to find his trustworthy services for a out a out of state person.Highly recommended.
Name: R*** L* B******
Date: 2024-03-14 22:40:37
Rating: 5
Comment: Just relocated from Honolulu, HI; first thing I do is identify a Dr., bank, Dentist, Barber, best Coffee place, best Hamburger and most importantly, best mechanic. Ive had 84 vehicles since 1967; last four were Audi TTs and one TTS; decided to purchase vehicle under $9K, under 55 miles. Chose a Saturn Sky. Cheap, simple mechanics yet, elegant style. Found a beauty in Huntington Beach. Researched the best mechanic in Oceanside and chose Jorge Alonso. Extremely organized, best of the best estimates and concise, understandable, next steps envoice list with no fluff. Decided to change all the fluids and plugs, customary with every vehicle owned with exception of two new Corvettes. The customer service and quality of work exceeded expectations. Importantly was the customer relationship management and willingness to show and educate me on what was necessary. All leading to trust in, recommendations, quality of work and pricing. Too bad there arent six stars.
Name: B**** H*
Date: 2024-03-14 21:56:57
Rating: 5
Comment: I think Alonso’s is a really great auto mechanic establishment. Jorge and Marlene are so nice and helpful. And they even give you a loaner car! My last repair was a very trying one and frustrating for all but George persevered and would not give up until it was right!Highly recommend!
Name: N***** F******
Date: 2024-03-11 22:06:43
Rating: 5
Comment: Had a major crisis w my 2007 Jeep Wrangler JK... love the diagnostic analysis and the ability to pick my fixes.Highly recommend
Name: J***** W*****
Date: 2024-03-10 18:31:45
Rating: 5
Comment: I am very happy with both the service and professionalism I experience at Jorge Alonso’s. Definitely recommend!
Name: R**** R***
Date: 2024-03-07 18:09:48
Rating: 5
Comment: My family and I have bringing all of our assorted vehicles to Jorge Alonso over the last six years. We appreciate the friendly and professional service and at times they have gone above and beyond in giving us great customer service. Jorge runs an honest business and our family has full confidence when he makes recommendations, observations and repairs our vehicles. All I can say is that everyone should take their vehicles to Jorge Alfonso Auto Reapair. Thank You
Name: P a u l a
Date: 2024-02-29 23:03:44
Rating: 5
Comment: Jorge is an incredible mechanic. He is honest, and his work is top-notch. The detailed print-out report we receive after bringing our vehicles in for a check-up is greatly appreciated.
Name: S***** S*****
Date: 2024-02-16 22:49:30
Rating: 5
Comment: We were traveling to the Oceanside area and staying on Camp Pendleton for three days when our 2005 Toyota Camry started leaking oil badly from the valve cover gasket on top of the engine. We called Jorge Alonso for emergency service and he got us in the very next morning and took care of us and got us back on the road. His small team was so courteous and helpful and Jorge is a fountain of knowledge on all makes and models of cars. If we lived in this area, Jorge Alonso Services would be the only mechanics I would use on all of my vehicles. Thank you for the timely and cost-effective repairs. Sincerely appreciate your great service! Ron Senger
Name: K***** W*****
Date: 2024-02-16 22:07:05
Rating: 5
Comment: I had a great experience getting my car repaired here. Marlene and the technicians were very communicative and thorough. I would definitely recommend their services.
Name: J******* S***
Date: 2024-02-14 16:44:42
Rating: 5
Comment: Excellent and quick service.I told Jorge the problem and asked an estimated price. Work was completed and the price quote was spot on.Highly recommend this auto repair shop!
Name: R***** S******
Date: 2024-02-09 22:27:14
Rating: 5
Comment: Took my wifes Rav4 back to Jorge again since he did such a great job on her brakes, and was very pleased and impressed again.Staff is very friendly and techs are great. Got an oil change and a 19-point inspection for a very reasonable price. Highly recommend them for excellent auto service!
Name: J*** K****
Date: 2024-02-03 22:03:41
Rating: 5
Comment: Very professional, thorough, and extremely honest. I continue to get all my servicing and repairs done at JA Auto Repair because of reliability and fair prices. I have had AC, transmission, oil leaks, electric window panel, overall safety inspections and repairs completed efficiently and expertly.As a widow, I wont trust any other auto service and recommend them to everyone.
Name: J*** S****
Date: 2024-01-25 22:10:18
Rating: 5
Comment: Started going here back in 2015. Amazing work. Left for a couple of years around 2020 due to moving. 3 and a half years later, came back and same amazing service! Timely, extremely detailed, know exactly what they are doing, and don’t give you anything more than you need. Could not ask for a better Auto Repair facility. Thank you again Jorge Alonso!
Name: B****** A*****
Date: 2024-01-23 23:17:54
Rating: 5
Comment: What a rare gem of a business.I cannot recommend this shop enough; Extremely professional and incredible communication from start to finish. Marlene was excellent at getting everything setup for my vehicle servicing from my initial inquiry and Jorge and his techs did a thorough inspection that found my vehicles issues right away; The turnaround time was very impressive as well. They send detailed reports, pictures, and emails/texts for every single step of the process. I am so glad I found these guys!Jorge Auto Repair has gained a new loyal customer!
Name: M*****
Date: 2024-01-23 22:06:26
Rating: 5
Comment: Absolute best mechanic Ive ever been to, the online report really gives you peace of mind, with physical pictures of the problems. Prices are competitive.As long as Im in the county this will be my first stop if Im in over my head.
Name: R****** S*****
Date: 2024-01-19 22:20:09
Rating: 5
Comment: Professional service at all times. No matter how busy. Emailed pictures and explained what everything ment and why we should or shouldnt fix. Very pleased.
Name: M* K****
Date: 2024-01-18 01:11:02
Rating: 5
Comment: Very kind, and professional. I really appreciate the service I got here, and recommend all my fellow Marines to swing by his shop for any vehicle repairs you may need
Name: J** M****
Date: 2024-01-17 23:48:05
Rating: 5
Comment: From start to finish, Jorge Alonso Services were friendly, professional, price competitive and timely. Great job all!
Name: J**** A***
Date: 2024-01-08 18:31:16
Rating: 5
Comment: 01/2024: In for a routine oil change, love the reports I get to ensure my vehicle status is on point as my truck is 20 years old its running great and Jorges team always takes pride in their work. Life customer our family is!.......................................17-Aug-23; In for a routine oil change, love the reports I get to ensure my vehicle status is on point, needed future items to be aware on. Since my truck is 20 years old its running great and Jorges team always takes pride in their work. Thanks guys for always doing a professional, fair priced job! Life customer our family is!.........................13-April-23; Rear Driver side window stopped working, assumed it was my regulator that went out. Post their review uncovered it was an electrical short. Ensured there wasnt a deeper issue and they resolved my issue. Note to the care that is given, I had duct-tapped the night before to keep the condensation out, to my surprise they cleaned up the tape residue up for me. Great service, attention to detail and best of all went an extra step! PLACE ROCKS!..............Returning customer,have been very happy with service, My 2004 needed an OIl-Change and I also started to receive an engine light alert. After taking my truck there for years now they know my vehicle. Service was in and out, they found the issue, text me the details and cost and post the green light from me, its working as new again. Turns out I needed an Engine Coil, my Reader echoed the findings. Never concerned when his shop is taking care of my truck! Bravo and thanks again Jorge as you have a great team!
Name: J B
Date: 2024-01-07 16:36:56
Rating: 5
Comment: Jorge and his team are the best. They are honest and fair. According to my mileage, my truck is due for a differential fluid flush. They could easily do the flush and make some money, but instead, each oil change they check the fluid for me and advise that it’s still good and not ready to be flushed. Honesty like that makes me keep coming back!
Name: Z***** 7*
Date: 2023-12-22 22:08:49
Rating: 5
Comment: Fantastic shop! Went in to get my cooling system diagnosed and they checked my entire car! Great group of mechanics and wonderful service. They send you a update file on your email so you can see everything about your car. Definitely going back to Jorge Alonso for any other work for my car 100% Recommend.
Name: J C******
Date: 2023-12-22 19:40:49
Rating: 5
Comment: Jorge was extremely professional and kind to assist me in my time of need. He keep me fully informed of the whole process from intake to completion. Technicians emailed list of discrepancies noted during diagnostic with pictures.His a true mechanic and gave some insight of known issues with my vehicle to keep an eye out for. I will continue to bring my vehicles to his shop for all repairs and highly recommend this shop.
Name: J***** W*********
Date: 2023-12-21 14:23:08
Rating: 5
Comment: Jorge and Marlene and the whole shop provided a great experience from start to finish. I brought my car in for a “once over” general check and the level of detail and care was impeccable. They text you through the process and provide a detailed printout with photos of the items they checked and their current state. If I wasn’t moving out of state I would bring my car back here again and again. Thank you Jorge!
Name: Y***** L******
Date: 2023-12-13 02:18:36
Rating: 5
Comment: Please come and get your car maintained at Jorge Alonso Auto Repair reasons: great customer service, prices are reasonable, and they communicate with you how you car is doing - while getting serviced.I just drove my car with a 145k miles on it roundtrip to New York and back and no troubles with my car - because...I have it serviced, maintained, and in good working order!! Mahalo, Jorge Alonso Auto Repair....God bless!!!Yvette
Name: J R
Date: 2023-12-08 22:24:46
Rating: 5
Comment: Excellent service, friendly staff and trustworthy. I have been a very satisfied customer for the past 8 years or so and will continue to bring my vehicles to Jorge and his team whenever service or repairs are needed.
Name: K** W*******
Date: 2023-12-03 16:22:12
Rating: 5
Comment: It’s very hard to find a good mechanic or shop, let alone an outstanding one. That’s exactly what you get when you take your vehicle here; OUTSTANDING service all the way around. I’ve been trusting Jorge with my truck for a couple years now and I won’t take it anywhere else. And, Jorge knows exactly how I use my truck so he always knows what and where to inspect without me asking! I totally love that. I never worry whether I’m out in the middle of Canyonlands or Death Valley overlanding or pulling our camper out to Sedona or wherever! I appreciate the service, advice and expertise. Thank you and I’ll be bringing my truck back soon after my next trip!
Name: M**** U********
Date: 2023-11-12 22:05:20
Rating: 5
Comment: Jorge was amazing, got me in quickly, took care of the extensive requests without getting frustrated and gave me a full brief of what was found with photos. Thanks for the time you took to take care of my vehicle!
Name: S**** P*****
Date: 2023-11-07 23:34:39
Rating: 5
Comment: I have been taking my cars to Jorge for over 10 years. They have earned my business. You wont find a more honest mechanic to work on your car.. They know what theyre doing. Extremely friendly and accommodating. They bend over backwards to work with you and your schedule. I wont take my cars to anyone else. I highly recommend Jorge Alanso Auto Repair.
Name: L**** M******
Date: 2023-11-02 21:07:30
Rating: 5
Comment: Always a pleasure to have my car service by Jorges team. I appreciate the text updates as my car moves through their stages + the safety check and report with every visit. The price is always fair, and shop is immaculate--Marlene at the front desk is delightful too--thank you!
Name: C***
Date: 2023-11-01 21:10:09
Rating: 5
Comment: If there’s any mechanic to trust and to recommend, Jorge Auto Repair is the way to go. I take both my vehicles to him for any issues or questions and every time it’s a good experience. He has vast knowledge and experience and trains his crew as such. Much appreciated !
Name: J**** R*****
Date: 2023-10-14 03:10:16
Rating: 5
Comment: Jorge Alonso quoted me a fair price after inspections, he sent notifications and photos every time the mechanic was working on my Ram 2500 diesel. Timely and great customer service, highly recommendThank you JA team!!
Name: R**** P********
Date: 2023-10-05 04:19:04
Rating: 5
Comment: Jorge Alonso Auto Repair realy came thru for me. I was in a tight bind after just moving to SD. They were very professional and kept me informed witb txt messages as the service progressed . Thank you Jorge for great service.
Name: T* M****
Date: 2023-10-04 21:09:59
Rating: 5
Comment: Jorge and his team are the best. They are trustworthy in a business that can be hard to trust.Marlene in the front office is always upbeat and brings a smile.As long as they are in business I will always take my cars to them.
Name: J**** B*****
Date: 2023-10-01 01:35:55
Rating: 5
Comment: Been using Jorge ever since the original Toyota warranty expired on my 2002 Toyota Solara ragtop, He has NEVER let me down on anything! I get everything done by him that he can do. His pricing on labor is very fair and he sticks with the estimate. He is keeping my 20+ year old car working in fine shape. I dont want to buy a new car now, too expensive. Im a retired helicopter mechanic and appreciate his top notch work and attention to detail. I also repaired fork lifts for the Big Box stores and I realize how machines break down and need detailed quality repair or they just break down again faster.When my top wore out, he recommended a place for that repair, and they did a great job. The loaner vehicle feature he has is the icing on the cake, way to go Jorge! Thanks for the outstanding Professionalism.
Name: K**** S*******
Date: 2023-09-20 15:17:10
Rating: 5
Comment: Found this mechanic on Google and decided to give him a try. He was able to provide me with a car diagnosis within a few hours. He clearly described was needed to be fixed urgently and what could wait. His entire shop was professional, nice, provided clear communication, and helpful!
Name: F******* S****
Date: 2023-09-15 21:11:01
Rating: 5
Comment: I heard a noise and took it in for a diagnostic. It took a few hours and they were honest, had great prices and even gave me a loaner car so I could still take care of errands and pick my kids up. Jorge explained all issues to me and made sure my vehicle was safe. I will only use this garage for my repairs and maintenance!!!
Name: J**** D
Date: 2023-09-05 23:59:16
Rating: 5
Comment: From the start, Jorge and his staff were more than welcoming, ensuring that all my questions were answered, and providing prompt service during a very stressful situation of an engine failure. Even after my service, I still felt comfortable calling and asking questions referring to my service which they were able to quickly address. Highly recommend to anyone looking for a mechanic! Thank you all again!
Name: K****** M*********
Date: 2023-09-01 18:35:13
Rating: 5
Comment: I have been having both of luxury vehicles serviced and repaired by Jorge Alonso Auto Repair for well over a decade. They always take great care of my vehicles as well as those of close relatives. The staff and technicians are always friendly and helpful. I think of them as family. I highly recommend their services for your automotive repair needs.
Name: A****
Date: 2023-08-31 21:40:25
Rating: 5
Comment: Without a doubt I do recommend Jorges auto repair to my family and friends! He only does our cars NEED and gives a detailed report for what our car will need in the near future. Excellent service, reliable, trustworthy.
Name: n****** l*******
Date: 2023-08-26 21:04:03
Rating: 5
Comment: Very helpful and reliable business. Everyone is kind and informative. Jorge ensures the vehicle is ready to go and details what was wrong and what he did to help.
Name: T*****
Date: 2023-08-19 20:39:10
Rating: 5
Comment: Been going here for years. Important to me have confidence in the place that takes care of my car. I know I’m getting knowledgeable service with Jorge. Even though he works on some high end cars, he’s great about keeping my old Toyota running well without pushing needless work. Over 250,000 miles and doing good! :)
Name: K**** K
Date: 2023-08-16 21:57:59
Rating: 5
Comment: The team is very personable. They listened to what the problem was and took the issue seriously. I received many updates on the status of the vehicle. Repair took a couple days, but I wasnt in a rush. So far so good, the AC is kicking! It honestly felt like bringing my kid to a doctor haha.
Name: M***** F****
Date: 2023-08-07 16:27:58
Rating: 5
Comment: Excellent service and very communicative, transparent staff. I felt very taken care of and will be sure to bring my car back for future servicing. I’ve always been 100% satisfied with their work and customer service. Highly recommend.
Name: a****** a*******
Date: 2023-07-30 00:12:03
Rating: 5
Comment: Very friendly people and easy to work with. Took my truck in that had brake system contamination and they kept me updated through out the process. Had to go back for fuel pump issues and they were done in a day. Highly recommend. I also appreciate the loaner car service. Thank you.
Name: F
Date: 2023-07-28 00:00:37
Rating: 5
Comment: I found the Jorge Alonso Service staff to be friendly and professional. They made sure I was informed on the diagnosis on what the vehicle needed in repairs. Additionally, I was constantly informed on the progress of the repairs being done, along with pictures and even video of the areas of concern of the entire process. When the vehicle was finished I came away knowing all the repairs were completed thoroughly. I firmly believe that Jorge Alonso Auto Service will service your vehicle with the same quality that they would do on their own vehicles.Thank you Jorge Alonso Service for a job well done!!
Name: T****** D******
Date: 2023-07-21 03:24:04
Rating: 5
Comment: Where do I begin with this shop. First off the staff treats you like family. I have been a loyal customers of theirs for about 5yrs now and I am so grateful to have a shop that cares. I’ve had my fair share of beat down cars and having a mechanic you trust is hard, Jorge and his team know what they are doing and never do anything without letting you know all the facts first. Our car recently had a battery issue and there was never any up sale or trying to get over on me just good honest people. I cannot recommend them enough!
Name: S**** T******
Date: 2023-07-20 22:15:53
Rating: 5
Comment: Going to a new mechanic, in a new city is never fun, but Jorge Alonso made my repair easy. They were transparent with costs throughout and did a great job repairing my CRV before a cross country road trip. If i lived in the area full time, I would make them my go to mechanic. Highly recommend!
Name: A**** L******
Date: 2023-07-19 22:33:36
Rating: 5
Comment: Excellent work ethic with prompt updates and fair prices. Thanks for a great customer experience. You have a new loyal customer. Update: as before excellent and professional service. Thanks for the short history lesson of Jorge!
Name: H********* S***
Date: 2023-07-16 16:55:07
Rating: 5
Comment: Jorge and crew were very nice and professional. We were taking our car to the local car dealership and it’s so nice now to be able to take her car to a good honest reliable Mechanic..
Name: M****** L*****
Date: 2023-07-02 22:49:01
Rating: 5
Comment: I’ve been going to Jorge Alonso Auto Repair for a few years now but my recent experience speaks volume of their work and care for their customers. I was dumb enough to put DEF in my diesel gas tank! Jorge and team were extremely diligent in figuring out how to make sure EVERYTHING was cleaned to not cause major issues in the engines. A loaner car was provided and very regular updates were given. One of the best shops in town. Recommend them to anyone who drives a diesel. Thanks Jorge and team!!
Name: A****** P******
Date: 2023-06-30 21:13:11
Rating: 5
Comment: This shop can be trusted 100%. We dropped off our Lincoln navigator to get the AC checked. Both the person that answered the phone Marlene) and the owner (Jorge) were very professional and enjoyable to speak to.I originally tried the Ford dealership in Encinitas, and the one in Carlsbad. I originally tried the Ford dealership in Encinitas and the one in Carlsbad they could take lessons from the shop.For some crazy reason, Jorge is the only one that brought to our attention that the truck is still under warranty and that should be covered at the dealership. They let us borrow a car, diagnosed it, did a warranty check..And then gave us back our keys with a smile.Rare to receive that selfless honesty and customer support these days
Name: r*** g*****
Date: 2023-06-28 18:47:52
Rating: 5
Comment: Professional, clean, and honest business/mechanic on the first visit. Consistent communication/photos throughout. Truck works better than before & will continue to bring it here. *Was not bribed to post 5 star review.
Name: J**** B
Date: 2023-06-16 21:11:38
Rating: 5
Comment: Trustworthy and friendly crew. Quality service, communication and fair pricing. Jorge Alonso is the place I will continue to bring my vehicles in for service or repair. Highly recommend!
Name: C******* K*****
Date: 2023-06-05 01:43:03
Rating: 5
Comment: Jorge is great, hes been taking care of all of our vehicles for many years. He always goes above & beyond basic service. Highly recommended.
Name: R******* A S****
Date: 2023-06-04 22:31:36
Rating: 5
Comment: Im satisfied with my first experience at Jorge Alonso Service. Marlene at the desk was kind and friendly. The gentlemen who repaired my truck did a great job. They continually kept me updated by email/text and also provided a nice report of the condition of my truck. Ill definitely be coming back next month or so for more work. Give them a chance!
Name: A***** M*****
Date: 2023-05-27 23:48:37
Rating: 5
Comment: I’ve gone here twice for my 2005 4Runner and have been impressed by their professionalism and their care on my vehicle’s maintenance. Incredibly reliable team from the employee at the front desk to the mechanic. This shop will be the go-to for my vehicles’ maintenance for the years to come!!
Name: C**** M******
Date: 2023-05-24 17:26:40
Rating: 5
Comment: We were on vacation and our car died on the freeway in Oceanside. After looking at all the reviews I could find, Jorge Alonsos had a overwhelming amount of positive reviews and so many of them said they trusted him, which is a huge vote of confidence for a mechanic.All I can say is every one of the reviews were correct, my experience was great and I have never had a mechanic text and email me updates for every step of the process. They let me use a loaner while we stuck in Oceanside. If we lived there, this would be my go-to repair shop.
Name: J******* S****
Date: 2023-05-11 00:23:38
Rating: 5
Comment: Marlene was super sweet and accommodating, no complaints! Jorge was just as nice and helpful, I didn’t get the work done I needed because of cost but he was efficient and honest, I appreciated his detailed estimate. I will definitely get the work done at this shop as soon as I’m able!
Name: M******* A* C********
Date: 2023-04-18 21:36:25
Rating: 5
Comment: Jorge is very professional and has always taken great care of my cars and truck. I highly recommend him and his garage for you vehicle repairs.
Name: T*** H*****
Date: 2023-04-15 00:44:17
Rating: 5
Comment: Highly recommend their pre-purchase inspection! It was easy to schedule, happened quickly and the report was extremely useful. If I lived in Oceanside I’d definitely take my car here for service.
Name: M*** W*****
Date: 2023-04-11 21:08:08
Rating: 5
Comment: My second tune up for my beloved Tacoma. Pleasant, helpful, quick, responsive, affordable, and effective service. Im very pleased and will continue to trust my vehicle to Jorge Alonso Auto Repair for all of my future auto repairs.
Name: K*** R******
Date: 2023-04-03 02:22:47
Rating: 5
Comment: Chose this shop because they carried my most trusted (but hard to find) amsoil products for an oil change. I decided to have them replace the rear shocks while we were at it. These guys really went above and beyond with a thorough diagnostic review of a car I just recently purchased. I wasnt expecting it and while I had done my own inspection when I bought it, it was very nice to have a professional opinion on what I might need to work on in the future.Lady up front was very helpful with scheduling, work done was quick and quality, pricing was fair, service was great. Will be bringing my car here for oil changes and messy jobs I dont want to do myself lol.
Name: G****** G*****
Date: 2023-03-31 04:41:26
Rating: 5
Comment: Look no further! If you are looking for a great mechanic, customer service, at a fair price, this is the place!! Not only the most incredibly detailed diagnostic (with pictures, videos and descriptions) but 100% honest service! Highly recommend them!
Name: J*** T*****
Date: 2023-03-30 15:50:26
Rating: 5
Comment: I had such an amazing experience with Jorge and his team! They kept me updated on the status of my car via text and Jorge even texted me himself to ask a few questions about a faulty part. When they were done, I received a full report with pictures of everything! The best part was the fact that they have loaner cars so I didn’t have to be without a vehicle while they inspected mine. Jorge and his team really went above and beyond from start to finish. They even left a little bag of candy on the dashboard when they were done - I thought that was a very nice touch! Thank you Jorge, I’ll definitely be back :)
Name: G**** S
Date: 2023-03-29 21:13:36
Rating: 5
Comment: I came to the area many years ago and have been lucky not to need a mechanic until just the last three or four.Im very happy that I found George Alonzo Auto repair.I have used them many times since my truck is getting older from tires to oil changes to water pumps excetra.Theyre always very professional and the job is always done right never needing a return trip.They are all very professional and organized in this business and I appreciate them.
Name: A******** N*******
Date: 2023-03-10 02:52:18
Rating: 5
Comment: Nothing to complain about had a blown/ cracked radiator, over heating, and in need of repair and engine check. I have always had a hard time trusting a mechanic but if you need help in the North County Area definitely reach out to Jorge. Helped my self and the tow truck operator unload and check in the vehicle 30 mins past closing. Always sent txt messages and web links to vehicle updates and full vehicle run through of what needed for repairs and minor items that may be need, easy to read and see with pictures. Extremely transparent in phone conversation and would use them again. They are military friendly and great with communicating with the customer along the process.
Name: T***** O******
Date: 2023-03-04 06:22:20
Rating: 5
Comment: The receptionist was extremely helpful and made me feel welcome. The business used many avenues of communication and checkpoints to keep me informed of the progress of my vehicle.Taking a car in to be inspected for an issue and serviced can bring a lot of anxiety but I felt that their communication and updates were thorough enough to put me at ease. I didnt have to worry about this business proceeding with repairs before walking me through the issues.Their report was very detailed and not hard to understand. I look forward to holding onto it as a blueprint of where my car is at historically and mechanically.The technician I spoke with after the inspection patiently walked me through the issues and gave me an accurate and honest description of each one. He proportionally described the minor issues and highlighted the more urgent. He offered some great advice which gave me a lot of overall confidence of where my vehicle stands mechanically.Im definitely returning for service from this auto repair.
Name: M**** L*******
Date: 2023-02-24 22:23:49
Rating: 5
Comment: Ive visited Jorge Alsonos Auto Repair two times in the last month or so. Thanks to my lemon of a Ram, but I digress. His shop came recommended when I asked on a FB group and we definitely found the jackpot as far as a repeat shop goes.Our first visit was for a rear differential leak. A full inspection was also done which was helpful to learn what would be needed in the near future. Marlene/Mylene? at the front desk is great and makes the check-in/check-out process super easy.The second visit was when the truck failed smog and popped out a code. Once that was fixed they took it for a test drive and found the wheel bearing was super loose so they took care of that for me too.Im impressed with the system they use for sending updates, quotes, etc. I received an email and text once the inspection was done and it showed what needed to be done NOW, what should be done soon, and what will be needed further down the line. It even had a video of the wheel bearing, showing that the wheel had a lot of play. An oil change and brake light were suggested too and I figured Id put both off long enough so even if my husband couldve done it himself, I had Jorge do it.Finally, as Im checking out, Jorge informed me about a recall for the truck (which I learned about not that long ago) and gave me a recommendation on a Smog check place since the first one I went to charged me even with a failure. I didnt know they could do that but alas, they can. I trust Jorge and will be going to the recommended smog place.Thanks Jorge for being awesome!
Name: R**
Date: 2023-02-22 22:36:17
Rating: 5
Comment: I cant say enough good things about Jorge Alonso Auto Repair! Its been three days since I picked my car up, and I havent stopped telling people about them! Their communication style is SO COOL! They text and emailed me at every stage of the repair: Were working on your estimate now; A technician is analyzing your vehicle; Your estimate is ready for approval; A technician is now servicing your vehicle. Ive never felt more supported by an auto shop. I especially liked that I had to sign off on an estimate prior to anything. Their receptionist was super nice and funny and, to top it all off, they left a bag of candy on my steering wheel!
Name: A* T***** S*******
Date: 2023-02-10 22:11:00
Rating: 5
Comment: Found this mechanic based on internet reviews. Since then I have found no other auto repair shop that I feel comfortable with. Every auto issue I have had Jorge has had a hand in resolving my mechanical issues.So, if you are reading this know that your car will be in expert hands at surprisingly simple low price.
Name: M*** H****
Date: 2023-02-07 23:10:52
Rating: 5
Comment: Happy to say I have found a new home for my cars maintenance and repairs . Solid crew, honest service and affordable care. Thank you Jorge Alonso and your crew, and thank you Melanie for keeping me updated on the progress.
Name: V****** F*****
Date: 2023-02-02 00:20:29
Rating: 5
Comment: I cant say enough of how grateful that I found this shop for my unknown problem with my 2008 GMC ..even after going to another shop that could not find my SUV issue..but Jorge and his folks did.. Yes!!! Thank you for the great service that you provided for me to get back on the road....Truly recommend this shop for any of your vehicle repairs!!!Thanks again!
Name: R*** M***
Date: 2023-01-22 17:53:29
Rating: 5
Comment: Jorges has been my auto 🚘 general repairs & maintenance shop since 2006. His team of mechanics are all excellent. What I most like is Jorge insures his team, including his office staff are very helpful and honest about the service costs.Rich Miro
Name: D****** R*****
Date: 2023-01-13 23:59:40
Rating: 5
Comment: I am so happy to have found an auto shop that I feel so sure of and so comfortable coming to. The owner has been doing this work for many years and he has such enthusiasm for his profession. He wants me to understand the issue and I know he is looking out for me. They care very much about their customers and a few times now they have let me use one of their “ loaner” cars to get to work. This is a family business with a great staff and a reputation that is important to them. I can not say enough good things about Jorge Alonzo Services. They have truly taken the dread out of getting my car repairs done!
Name: M****** L*******
Date: 2023-01-13 22:43:21
Rating: 5
Comment: Very well organized with a thorough inspection, pointed out every nook and cranny of my truck. Pointed out issues I was already aware of and issues I wasnt aware of. Kept me informed every step of the way. Highly recommend as his prices are competitive giving his garage the most value for your $$$
Name: R** F********
Date: 2023-01-13 04:13:16
Rating: 5
Comment: Second time at this place and the service was awesome once again. I called and asked if I can take my truck in because i was going on a long trip soon and wanted a full inspection. It was a three day turnaround from turn in to serviced what needed to be serviced for me to have a successful trip. We’ll return if any auto issues arise again.
Name: K**** D*****
Date: 2023-01-06 22:22:02
Rating: 5
Comment: The assessment/diagnostic was incredibly thorough. I appreciate how communicative and transparent the team was - I was fully informed throughout the entirety of the process and my concerns were always acknowledged. I know that for all future needs, Jorge Alonso Auto will not only be ethical, but provide excellence.
Name: A*****
Date: 2022-12-28 01:46:05
Rating: 5
Comment: This shop is the best! We were here on vacation and our car broke down. After we got a recommendation from the type company for this place, we looked up the reviews and they didnt lie! Marlene was awesome and they even have us a loaner car while it was getting fixed. Highly recommend!
Name: D**** K*****
Date: 2022-12-22 22:55:35
Rating: 5
Comment: To All,Jorge, technicians, and customer service kept us informed by texts and emails regarding all costs. Starting with the inspection and repair service estimates. Everyone there is courteous. Take your vehicle there its nice to have honest and knowledgeable auto repair service. Another standout is their shop area is noticeably clean. David K. Dec 2022.
Name: N*** M*
Date: 2022-12-12 19:13:28
Rating: 5
Comment: Jorge Alonso Auto Repair is professional. They will check your car and provide a digital report through your email. They also gave me a $10 discount. Im happy with the service.
Name: M*** A*******
Date: 2022-12-06 23:15:56
Rating: 5
Comment: We were so pleased with what Jorge did with our 2004 gmc truck, we took our 2005 Tahoe to him to have him check work that was done elsewhere, and he found unsafe and improperly installed brakes and other issues that we were not aware of.Jorge. My wife and I cant thank you enough. You and your entire staff are awesome.Thank so very much.MarkAndersonOceanside
Name: V**** C******
Date: 2022-10-23 00:38:57
Rating: 5
Comment: Jorge is always there for me, he knows my car inside and out. Very professional and knowledgeable. Would never take my car to anyone else. He always takes extremely good care and I honestly will never have anyone else do any work on my car. I consider myself very fortunate to have found him. He truly is highly recommended.THE BEST!!
Name: A***** Z****
Date: 2022-10-04 21:42:33
Rating: 5
Comment: Jorge and Marlene (I hope I didnt get her name wrong), are really great to work with. They keep you updated throughout the process and always check with you before moving on. The technician did a great job and I for sure will take my car back.
Name: c****** m*****
Date: 2022-09-29 21:10:23
Rating: 5
Comment: I’ve been here twice now and had an excellent experience both times. I was referred by a neighbor and have referred others. Everyone is so friendly and accommodating and their customer service is top notch! Very detailed and easy to review/evaluate reports. Service is completed quickly and at a fair price. To top it off, they usually have loaner cars available which is a necessity for a busy single mom (can’t be without a car!). I’d definitely recommend (and have) Jorge for any auto issues you’re experiencing!
Name: J*** A******
Date: 2022-09-26 02:05:18
Rating: 5
Comment: Jorge didnt really have time for my problem, but when he saw that the car I bought only 3 days ago would not start, he had diagnostics running immediately. The next morning Jorge removed an after-market anti-theft device that was competing with the cars built-in device. Problem solved. He gave me the removed device, and I display it on my wall now.That was not the end; Jorge had a long conversation with me about the solitary key I was given when I bought the car. He looked up that key on the internet and found out that it was also an after-market key and was a generic made by a locksmith. No wonder it was difficult to use and would not lock the car from the outside.I have told all my friends that Jorge is a magician - and his prices are very reasonable.By all means take your car for servicing or repair to Jorge Alonso Auto Repair - you wont regret it.
Name: L***** B******
Date: 2022-09-21 00:34:03
Rating: 5
Comment: I had an issue where my AC/Heater stopped working and the overhead lamp console was broken and hanging. I had tried everything hoping the AC would start working again. It didn’t after a few days so I made an appointment to bring it in. Jorge helped me with my previous vehicle and was always amazing with great and thorough service so I chose to go to him rather than the dealer as the dealer to save and get honest repairs. It was literally a miracle because the mechanic tried everything to see if the AC would fail, but it worked completely fine. In the time to were analyzing the issue, the mechanic was able to repair the overhead console. This shop has always provided great customer service, provided honest and thorough service and just help make the experience pleasant. The little details and providing a loaner car is just an added plus. I love this place and the work they do and the cars the give their customers. I totally recommend over and over again.
Name: M*** Q****
Date: 2022-09-07 21:13:00
Rating: 5
Comment: I went in 2 days before a long road trip and had a great experience! I wanted a last minute alignment and ended up having Jorge take care of important work that made the drive much safer. Jorge’s diagnostic reporting was thorough and detailed with both pictures and descriptions of required to recommended maintenance. He and Marlene were extremely helpful, had excellent communication, and were able to get everything I needed done quickly. Thanks to everyone at this shop, will be going back again soon.
Name: S**** P*****
Date: 2022-09-01 21:05:14
Rating: 5
Comment: George and Kathy and especially SAM, are the BEST! I will never take my car to anyone else. Fair, Fast, Friendly! They are like Family now! Don’t go anywhere else! Even gave me a loaner car for the weekend as George couldn’t get the parts. I asked him to advise me on a new/used car and he did and even gave me the name of the guy to go to! I LOVE JORGE ALONSO AUTO REPAIR!❤️💙 I’m sorry I left out Marlene who is so friendly and efficient and always happy when she greets you in the office!
Name: R***** C*****
Date: 2022-08-31 21:59:37
Rating: 5
Comment: Their communication is 10 out of 10! They will text and email you with every single update and even when the tech is working on your vehicle. They are extremely nice and friendly, especially his receptionist! Would definitely go back if anything else happened to my Malibu. 5 stars to Jorge and his team!
Name: M*** D****
Date: 2022-08-27 14:56:07
Rating: 5
Comment: New in town and my 2021 Nissan Rogue needed an oil change after a cross-country drive. Called around 4pm; Jorge set an appointment up for me the very next day. After dropping my car off the next day, in less than 10 minutes I was already getting text messages from the shop regarding the status of car. Jorge Alonso Auto Repair not only did an excellent job on my car, its staff also provided excellent customer service! Special thank you to Marlene. Highly recommended!
Name: J**** M******
Date: 2022-08-14 14:27:52
Rating: 5
Comment: I am very satisfied with the job done at Jorge Alonso Auto Repair. They are very thorough/detailed on their work and give you a complete detail of the work done, and all the futuristic maintenance required to prevent you from having future issue. Compared to other mechanic, I would say they are the best shop Ive been so far. They provided/emailed you all the pictures of the problems and learn at the same time. I wish I knew them a long time ago, it would save me more money and time. They are very honest on their job, and I am very confident and safe after the maintenance done.Thank you to all the mechanics/maintenance who work on my truck. I will recommend your shop the next time anyone need a repair/maintenance.Jesse
Name: E****** L******
Date: 2022-07-28 23:47:24
Rating: 5
Comment: Once again, an absolute delight having my truck repaired by Jorge and his crew. This was my second time back and I had a lot of repairs done, including AC, a new rack and pinion and new valve cover gaskets. Their work is phenomenal! I also really like how clean and organized they keep the shop. It shows they care. I cant recommend Jorge enough!!
Name: J**** F******
Date: 2022-07-28 22:07:10
Rating: 5
Comment: Jorge and his crew are awesome. The moment your vehicle is taken in you get text updates of the status with pictures and details of what theyre doing. They are very trustworthy and will only recommend needed fixes. We take all our vehicles here every time.
Name: M**** W*****
Date: 2022-07-08 23:23:07
Rating: 5
Comment: We have been using Jorge Alonso Auto Repair Services now for several years. We are very pleased with the work they do on our vehicles. We find them to be very honest, reasonable in their prices and the staff is always very courteous. They communicate well with us while the vehicles are being serviced. We would highly recommend them. Thank you, Jorge and staff, for keeping our vehicles it top shape!
Name: H****** P*******
Date: 2022-07-04 13:03:53
Rating: 1
Comment: They were great when I first took my truck in to them a couple of years ago, no complaints. But then last October I took it to them again for a couple of leaks, one of them being my radiator, these people were going to charge me $300 for a new radiator alone, not including the labor to install it. I did a quick check at OReillys and found the same one brand new for literally half of what they wanted me to pay for it. I could understand an extra $20-$30 or so for an acquisition fee, but double the market price for a part is outrageous no matter what angle you look at it. Additionally, when I got my truck back from that last visit, I got home and found that my air filter was hanging off the intake, damaged, with the end cap missing. I dont know what happened but I can safely say this probably isnt the best place to go for repairs.
Name: M***** R****
Date: 2022-06-12 22:20:12
Rating: 5
Comment: Staff is super friendly! I appreciate that the inspection includes photos and detailed description of what repairs are required, and what needs to be done to determine the cause of some the existing problems. Having the added visual is great for my comprehension of the repairs needed, because I know nothing about cars.The shop was very helpful in providing me with a loaner car they had available, so that I could still do the things I needed to do while my car stayed in the shop overnight. Its great to receive updates through both text and email.The company I work for uses this shop for all of our company vehicles, and has been for years. Im glad that I could bring my car to Jorge Alonso knowing that they are reliable, honest, and thorough. I definitely plan to continue using them in the future.
Name: A***** V*********
Date: 2022-06-05 03:41:06
Rating: 5
Comment: Truly the best experience I’ve ever had with an auto shop. Jorge and Marlena made sure that I had all the information about my vehicle every step of the way. The prices were fair and the customer service was great. I will definitely be going back for my future auto needs!
Name: P*** M********
Date: 2022-06-03 16:29:56
Rating: 5
Comment: I went to Jorge Alonso for oil change and am very impressed.Great communication and service. Outstanding and am pleased with their work and honesty.I can strongly recommend them!I recently brought in three other vehicles for servcing..All were repaired with excellent results!!Very thorough inspection with pictures and recommendations. Honest and very reasonable rates as well. Best auto shop in Oceanside.Recently had a complete brake job and it was done in a professional manner and much better price than competitor. Jorge also recommended me to an honest transmission shop. I take all my vehicles for regular servicing and repairs to Jorge Alonso Auto Repair.
Name: T P
Date: 2022-05-15 01:31:54
Rating: 5
Comment: Working with Jorge and his staff is always a pleasure. I recently took on our of hybrid to them since the dealership themselves couldn’t identify an ongoing issue. We asked for a loaner car while they hard our which was provided. Jorge’s staff didn’t give up, they drove our car for forty miles for an opportunity to identify the intermittent RPM issue we were having. They identified the issue and fixed it within a day and a half. We haven’t had the issue since. Without a doubt I’ll gladly return to their location for our service needs. Thank you Jorge, Marlene, mechanic staff, for another job well done.
Name: D**** N*****
Date: 2022-04-14 00:26:59
Rating: 5
Comment: I towed my non operational car to Jorge’s shop. He and his team diagnosed the problem. He then explained what was wrong in easy but detailed way to me. His explanation made my decision to go forward with the repair easier. He kept me apprised of the progress via text messaging. The work was prompt. His team’s thorough work saved me money and time. The car is running great. If you’re looking for a shop you can trust I highly recommend Jorge’s. Also Marlene in the office was helpful and friendly.
Name: J**** S*******
Date: 2022-03-30 22:45:53
Rating: 5
Comment: I usually don’t write reviews, but this shop is top notch! I’m a very picky person when it comes to maintenance. I usually do all my own stuff, but some things like AC is left to the pros and these guys are awesome. The end product was great, and my AC blows extremely cold. I would absolutely do business with them again!
Name: B*** Y***
Date: 2022-03-21 06:29:54
Rating: 5
Comment: Have had some really shady automotive shops over the last few years and needed a reliable honest mechanic that won’t nickel and dime me every chance they get and does trust worthy work. I have found that with Jorge and his team! From the front desk service to the text and e mail updates as the repairs are being done you won’t find a better place to take your vehicle.
Name: M****** A*****
Date: 2022-03-06 01:30:47
Rating: 5
Comment: The staff and mechanics that helped us made this experience great. We brought our jeep in with a ton of issues and they provided us with a complete list of urgent and non urgent repairs. The receptionist was friendly, fun, and so helpful! Definitely going to be returning customers for any car maintenance.
Name: J***** C*
Date: 2022-01-28 23:38:59
Rating: 5
Comment: One of the very few great mom and pops shops still around, very professional, excellent communication, and skilled mechanics. I run a fleet of pickups and cars in and out of CA as our jobs move, when I have our fleet units in or near oceanside these are the only guys Ill use. Better service than we get from sending our equipment to the dealer, definitely recommend these guys, also the office staff is great to deal with, very friendly and personable. I think their pricing is more than reasonable considering the quality of service...words to live by good service isnt cheap, cheap service isnt good youll pay for it one way or another, dont pay for it twice
Name: M******** M****
Date: 2022-01-24 04:59:25
Rating: 5
Comment: Ive gone to Jorge Alonso twice now and both times Ive been so impressed. Not only are they affordable, but they are so thorough and even have an online system that shows you photos of any issues with your car and they even leave a little goodie bag of candy in the car when its finished-- just a nice touch. Theyre honest and upfront which I feel like is rare in the auto repair industry. Will definitely keep coming back!
Name: L F*****
Date: 2021-12-31 00:09:49
Rating: 5
Comment: Great Service! Integrity is a must when I conduct business, Jorge and his crew lived up to it. Jorge gave me an honest estimate for the repairs done on my truck. Jorge himself explained the details to me on the reason for changes on the estimate when I receive the final bill. If the estimate is high its because they are basing it on the repair guidelines provided by the vehicle manufacturer. Each vehicle are unique even if they are the same brand, model, etc.Update 30 December 2021Once again, Jorge and his team of mechanics came true to their word. The original part they installed in my truck was defective due manufacturers defects, no fault to the shop. Since the part was under warranty, Jorge and Marlene took care of the warranty leg work. The best part is that I didnt have to pay a single dime for this recent repair.Jorge, Thank you! Your team is the best in the automotive business!
Name: R***** b*******
Date: 2021-12-10 02:50:40
Rating: 5
Comment: Absolutely the best mechanic I have ever gone to. Most knowledgeable, excellent diagnostic work, fair pricing, and fast. Identified a clogged line in my a/c system after 2 other mechanics just charged the system with freon and called it good. Friendly with great customer service, text updates on how my truck was doing. I dont normally write reviews but he is worth it.
Name: J**** D***
Date: 2021-12-05 19:12:17
Rating: 5
Comment: The lady in the office, sorry I forgot your name, she was SO polite and personable. Jorge did an amazing job on my car. I usually have my personal machanic handle any car I have, but this one in particular needed more than what is beyond an independent mechanic can do. They went above and beyond to make sure my car was taken care of and fixed. They asked for authorization before working on my car with each step. They didnt coerce me into anything I wasnt ready to handle. It was a very comfortable experience and I would highly recommend Jorge and his team. Thank you SO much for your hard work and dedication as well as your commitment and honesty. My kids and I are so happy to have a vehicle that works properly and we can be back on the road. 🙂
Name: W****** G******
Date: 2021-11-14 16:41:18
Rating: 5
Comment: AC unit loosing charge, I took my vehicle to many shops and they could not find the leak. Jorge tested it and found the leak, fixed it and guaranteed the work for less than I paid others not to find the leak. I highly recommend Jorge Alonsos Repair if you want the job done right. Staff kept me up to date on repairs, excellent service all around.
Name: J******* G*******
Date: 2021-11-12 22:45:26
Rating: 5
Comment: Jorge Alonso Auto Repair was able to get our F250 ready for smog (OBDII monitor not ready) after 2 years of trying with various smog shops and repair facilities who all said,” You just have to drive it”. Hundreds of miles later we found Jorge thru an online search of how to diagnose smog issues. They found the issue in no time, a $170 sensor + diagnostics. Passed smog same day. Jorge was honest, a great communicator, full of knowledge and reasonably priced. We added some other items like AC, which only needed freon, they asked us to come back in 2 weeks at n/c to verify no leaks. We were updated by text, phone and email throughout the process. We are beyond pleased with our experience and have found our new mechanic. We will be referring Jorge Alonso Auto Repair to our family and friends.
Name: A*** F*******
Date: 2021-11-10 22:10:12
Rating: 5
Comment: Jorge is the most honest mechanic I have ever met! I have taken multiple vehicles to his shop, and each experience is why I keep going back. They do a very detailed inspection of your vehicle and list things that need to be done immediately, things that will need to be done, and things that are good to go! I can not say enough good things about the character of his employees and shop. I will be back! But not too soon thanks to Jorges work!
Name: A***** C******
Date: 2021-11-09 22:35:47
Rating: 5
Comment: I cannot say enough good things about them! The owner is super professional and honest as well as Marlene. I came here the first time due to another mechanic attempting to charge me over $5k, and he resolved the issue right away. Took my car back for an oil change just recently and again, had the best experience. I will be taking my car there for all my auto repair needs. I highly recommend Jorge Alonso Auto Repair and have done so with my friends and family. They are the best out there!!!
Name: C***** B****
Date: 2021-10-25 03:35:26
Rating: 5
Comment: Recently moved to Oceanside a year ago and this is the first shop that I was willing to tell my friends about. Jorge and his guys did a very thorough job and left no stone unturned on my vehicle. The customer service is also better than any mechanic or dealership I’ve done business with. Great people and they document everything they do.
Name: D**** N******
Date: 2021-10-23 21:34:17
Rating: 5
Comment: Super professional and courteous. Great communications through email, text and phone. I always felt updated about the status of repairs complete with pictures, videos and voice messages about what they found, next steps, pricing, and timing. I gave them a surplus military truck with a bunch of problems and he delivered a fully functioning truck will all maintenance current. I’ve never used a better mechanic.
Name: J**** S********
Date: 2021-10-21 21:08:56
Rating: 5
Comment: The entire team was kind, professional, communicative, quality, and very fair. I took my truck in for an engine light diagnosis, and now I’m going to be a regular customer. The team is extremely communicative and the prices are extremely fair. I’d say I found an honest mechanic! Thanks for the great work everyone!
Name: S**** M******
Date: 2021-10-09 21:29:51
Rating: 5
Comment: Our car was acting funny .. speed, traction & lights..and we were afraid to drive it. The dealer said it would take 2-12 weeks! Jorge was recommended by our smog Ck guy.. He found the problem right away and fixed it the next day and even did some of the maintenance that had been required! Super professional, friendly & reasonable price too
Name: D***** F*****
Date: 2021-09-28 22:56:25
Rating: 5
Comment: Had to get a significant brake repair job. Jorge and his reliable team diligently assessed my cars disrepairs, as well as other concerns during the thorough inspection. He broke down the estimate in an explicit, detailed, and meticulous manner. His prices really seemed fair, but his professionalism and reliability are frankly, unmatched. Thank you!Dakota F.
Name: S**** J****
Date: 2021-09-22 21:07:19
Rating: 5
Comment: Jorge Alonso Auto Repair is hands down the best mechanic I’ve ever been to. We have been bringing our cars to him for a few years now. He is upfront and honest about what repairs are a priority, and what can wait. He provides pictures and thorough explanations of what’s going on.I had an emergency yesterday, where I had trouble starting my car after storing it. The engine light was on, and I was concerned because I had to drive a long distance that same evening to pick up my husband returning from deployment. The pressure was on!Marlene in the front office, who’s always funny and helpful, looked into which loaner cars were returning. She even went out of her way to check in with a customer to see what time they anticipated dropping theirs off.I didn’t end up needing the loaner, because Jorge was generous and squeezed me in to check out the car. Thankfully it was a “best case scenario” with a simple fix and I was able to take the car with me that same day.A very, very stressful situation was made easier by the kindness, quick work, and professionalism at Jorge Alonso Auto Repair.
Name: D*** Z
Date: 2021-09-16 22:41:20
Rating: 5
Comment: Great shop! Love the video report and attention to detail. Ive got a bunch of cars and trust Jorge to take good care of them. Its not always easy to find an honest and reliable mechanic, keep it local and go see Jorge and crew!
Name: C***** R****** R*******
Date: 2021-09-04 06:50:55
Rating: 5
Comment: I reached out to J.A. Auto Repair when I was searching for someone to do a pre-purchase inspection on an older car I was interested in buying from a private party as my teenage sons first car. Not only do I want to make sure my kid drives a safe vehicle, but also being on a limited budget I dont want to invest in a lemon and that is why INSPECTIONS ARE PARAMOUNT.Marlene is a great receptionist/assistant, very personable, and Jorge was equally relatable on the phone and very helpful in setting up an appointment that worked for both the seller and me. I wanted a classic inspection plus a compression test. The car was put on a lift and shortly thereafter Jorge called me over to show me his first findings. He pointed out some major issues and several massive red flags, which I would not have suspected since none of it was readily apparent with a basic visual inspection on the street, the car felt great on a test drive, and it had passed smog less than a month prior. Jorge could have gone through the whole inspection before talking to me and charged me for a compression test, but instead he showed me the issues right away and told me that there was no point in doing a compression test and that he couldnt let me buy that car already as it was (not that I would have at that point). He even handled the car owner who was not very happy with being told that his car was a dud and insisted that none of the issues were that bad. Then Jorge also gave me a discount on the inspection. With my budget and knowing that I am going to have to go through this again until I actually find a car worth buying, that was very much appreciated.Did I say Marlene is great? She is both professional and great for casual banter while waiting around for services to be performed. I had a pretty fun time at the mechanics isnt exactly a sentence I expected to utter, especially when I got bad news while there. Anyway, all this to say that I am now keeping an eye out specifically for vehicles for sale within a 15 minutes radius from J.A. Auto Repair so that I can get any further inspections done there. I trust Jorge and his team to be honest with me and act in my best interest, and they are great people to be around, so they definitely have my business anytime I need a mechanic in that area. Jorge even said he would give me a call if he got a lead on a car that he felt was worth buying within my budget. All around great place, great people, great experience.Go there.
Name: m***** m********
Date: 2021-09-03 02:06:07
Rating: 5
Comment: I came here for the first time recently to have several repairs done on my car. The first thing I noticed was the great customer service. Marlene was friendly and did a great job of helping me. What really separated this shop from any other is this…The handle on the inside of my door on the drivers side was broken off for awhile and while making the repairs on my car Jorge took it upon himself to order one for me and install it free of charge! This was a very kind gesture and it really says a lot about the kind of person he is. I will now ALWAYS be taking my car here for anything I need 😊👍🏼.
Name: N***** B******
Date: 2021-08-31 21:28:08
Rating: 5
Comment: I was very happy with my experience at Jorge Alonso Auto Repair. They were accommodating to my schedule, and they were friendly and welcoming. They will send you a link to your vehicle inspection report so you can see a comprehensive breakdown with photos attached. They provide a loaner car at no additional cost (just refill the gas). I recommend them to anyone who dreads going to the mechanic.
Name: S**** S******
Date: 2021-08-21 21:28:03
Rating: 5
Comment: A good friend of mine referred me to Jorge Alonso Auto Repair so I took my Chevrolet Camaro there for an oil change and tire rotation and was so impressed with Marlene at the front desk who gave me the details that I would be getting text messages and emails on each step of the car repair process. I dont think that any other car repair shops do this. I also received an in depth PDF report on the repairs made and other important observations about the care - including a non-urgent oil leak and a chip in the windshield that I had no idea about! The report included pictures and video as well. That was awesome. I also liked the option of having a free rental car for a day so that I didnt have to get a ride or call a rideshare. What a great service! Communication was great and Jorge Alonso and the team did a great job on my car. I will definitely be back with my other vehicle soon. Thank you!
Name: J*** F*******
Date: 2021-07-31 21:14:28
Rating: 5
Comment: Jorge went out of his way to repair our rusted fuel lines on our 2003 Silverado, finding the last set in a warehouse on the other side of the country. We were in a huge time crunch, as we were moving 4 days after we found the fuel leak, and Jorge made sure the repairs were completed in time for us to get on the road. He is amazing at communication, and we got text updates with details, pictures, estimates, and repair completions regularly. I I wish we would have found him before our last week in Oceanside!
Name: J****** H*****
Date: 2021-07-24 21:41:43
Rating: 5
Comment: My car, a 2005 Toyota, was experiencing a few issues but I had not expected them to be as bad as they were. Jorge and his team did an amazing job. My car runs much smoother, quieter, and gets better gas mileage! I also had a time crunch as I am going on a long road trip for a new job. They worked very quickly and kept me updated every step of the way. If I was still in the area, I would without a doubt be coming back here. Thank you for everything!
Name: S***** 7**
Date: 2021-06-25 05:10:48
Rating: 5
Comment: I cannot speak more highly of this place and its people! From reception to getting my car back, I knew where it was in the process at every step. I loved the text and email updates but especially when Jorge called to discuss my vehicle. Gave detailed by-the-book descriptions of what was wrong, but also then explained what was happening in an easy to digest manner. Didnt try to convince me to replace the entire car, like some places will and the price and timing of service from start to finish were good. I have my new mechanic!
Name: T***** R****
Date: 2021-05-25 21:16:20
Rating: 5
Comment: Jorge Alonso Auto Repair is the only place that I will ever take my truck to. Very professional work, fair price, very trustworthy and they can handle anything that needs repair. I have been going there for 5 years, even though I have moved out to Valley Center, I still drive down to Jorge even for a oil change.Best place to take your truck or car Period!!
Name: T**** C*******
Date: 2021-05-07 20:43:51
Rating: 5
Comment: Analysis phenomenal. Hes one of the nicest guys my husband ever dealt with, completely reasonable prices and was absolutely willing to work with us. My husband says we will now be getting any vehicles we have in the future services here and here only. I cant rate him high enough!
Name: L****** R******* M*****
Date: 2021-04-27 21:55:58
Rating: 5
Comment: It is so rare to have a mechanic who is as amazingly knowledgeable and trustworthy as Jorge and his crew. We have been so happy to be loyal customers since 2006. He has taken great care of all our vehicles including our 2003 Honda Pilot every time we’ve wondered if it was on its last legs, Jorge has SAVED the day. I have no reservations recommending this shop to any and all customers who are looking for top notch and transparent service at very reasonable prices. I can’t say enough good things about JA Services. 22 years and counting.
Name: C**** T
Date: 2021-03-19 21:18:57
Rating: 5
Comment: I highly recommend Jorge Alonso’s shop to anyone. The thing that most impressed me was the level of customer service and communication. The service was fast, affordable and the customer service was exceptional. I will use Jorge’a service again and ensure all my friends and family do as well. Yes it was that good! Thank you again for helping me out with my car issues/ maintenance.
Name: J**** T***
Date: 2021-03-12 18:16:53
Rating: 5
Comment: Just a quick note to share my great experience at Jorge Alonso Auto Repair. My job began on my appointed time. Jorge was respectful of my time. He addressed my concerns immediately, and prepared me for how much time it would take to do the job. He updated me on the progress of the job continually. Upon completion of the work, Jorge explained the condition of the car and gave me excellent counsel on my options. I felt confident with Jorge and work he did for me. I recommend him highly.
Name: B** M*******
Date: 2021-03-03 19:34:39
Rating: 5
Comment: Jorge is great, explains what hes doing thoroughly and works to get things done the right way, rather than putting work in just to charge you for it. I brought my Subaru in after it started overheating, and he insisted on performing the appropriate checks rather than just flush the coolant. Turned out I had a faulty head gasket and I could have spent a ton of money patching the problem without knowing that it was headed down failure lane. Highly recommend this shop if you want to get your problem dealt with decisively.
Name: R*** C*****
Date: 2021-02-23 22:24:27
Rating: 5
Comment: Jorge and staff are always there to help you out! You can tell that they all enjoy what they do. You feel it from the greeting on the phone when making the appointment to bringing in your vehicle to drop it off. They are so detailed with the step by step email that provides an update with what they are doing to your car. They take the time to communicate to you and have you understand what they are doing to your vehicle.I have found a mechanic that we can trust with all of our vehicles.Jorge is an honest mechanic that takes the time to say a quick hello and ask how you are doing.I really really enjoy Jorge and his team! you always feel like you are very important to them!Thank you for always taking care of us!
Name: D***** F*****
Date: 2021-02-21 02:04:56
Rating: 5
Comment: I scheduled an appointment for an easy headlight replacement. I was able to get in the following morning and the entire process was under an hour. Business was efficient, professional, courteous, and reasonably priced. It was more convenient to have them take care of my headlight than me doing it by myself. Thanks !
Name: r****** r*******
Date: 2021-02-05 03:46:46
Rating: 5
Comment: The service is excellent. I now bring all 3 of my family vehicles to Jorge. They will give you a detailed review of the road worthiness of your vehicle. You can then make a reasonable decision without pressure.
Name: K****** E*****
Date: 2021-02-02 23:15:37
Rating: 5
Comment: Jorge is amazing! I would recommend him to anyone who is having any sort of car problems. He is honest, reliable, and actually cares about his customers and their vehicles. My car kept having problems and every other mechanic kept giving me the run around and over charging for mediocre work. I took it to Jorge and I finally received the answer of what was wrong. When my car starting acting up again recently, he was honest with me about it being a lost cause. I will always appreciate his honesty and hard work. If you have ANY car trouble, don’t bother going to anyone else!
Name: S**** C*****
Date: 2021-01-07 00:21:24
Rating: 5
Comment: Awesome mechanic with a very fine attention to detail. Personable owner and excellent prices. They make sure you understand what may be wrong with your vehicle, give a complete rundown of what looks good or needs to be fixed, and even take pictures as proof. I was able to get a same day appointment with no fuss and they completed a brake job and oil change promptly. I certainly will continue to have all of my car work done by Jorge Alonso.
Name: S******** H***
Date: 2021-01-04 23:35:42
Rating: 5
Comment: The customer service and honesty from Jorge is just amazing! The team makes you feel valued, and are they experts at what they do. Jorge gave my car a full inspection, and prioritized immediate concerns, as well as letting me know other issues with my car were not worth the investment given it’s age and mileage. The fact that he didn’t try to up-sell me on unnecessary repairs was beyond refreshing. Highly recommend his services!
Name: T*** B****
Date: 2020-12-31 23:46:49
Rating: 5
Comment: I found Jorge Alonso online as I am new to the area...and now I know why they have so many 5 star reviews!! Jorge handles the coordination and inspection of the repairs himself, and takes great pride in his company. Cathy and Marlene in the office are courteous and professional...so nice to deal with.My car was repaired when promised, and the charges were very reasonable. I have already recommended Jorge Alonso Auto Repairs to my new neighbors! Thank you Jorge for being an honest and faithful business in my new community! Tina B, Oceanside, Ca
Name: K******** D*******
Date: 2020-12-01 22:35:47
Rating: 5
Comment: Jorge and his staff are the friendliest staff I’ve ever interacted with in an auto shop. First, you get photos with your estimate (which is actually accurate when the mechanic is done). Second, they will offer you loaner cars for local commuting and your only responsibility is to fill the tank up when you’re done. Third, they give an accurate time frame. Lastly, Jorge will call you after the estimate and you get updates via text and email as your car goes from estimate to completed. This is a local business that is family run, but the quality of work was honestly better than dealership quality. If I could give 6 starts I would. Will use again. Will recommend!KEEP UP THE AWESOME WORK!
Name: K******* L****
Date: 2020-11-20 02:20:18
Rating: 5
Comment: Wonderful! Honest! Kind! We went to fix my dads 1997 ford and we were visiting Oceanside so his regular mechanic wasn’t here. Jorge was personable and honest! We went to another place near by and they lied completely about a huge part that was needed and wanted to charge 600 and Jorge said that wasn’t even needed. He broke down the details and even wiped down the car after for COVID safety! Marleen was also very sweet! Please support his business!
Name: T****** F*******
Date: 2020-11-19 22:23:24
Rating: 5
Comment: I noticed my A/C wasn’t working well in my car, after being ripped off badly by another local body shop I happen to read some reviews about Jorge’s shop. Very pleased with what I had read I booked an appointment to have them look at my car. They couldn’t fix the A/C problem and said I should take it to Honda because the issue might be covered under warranty since my car was fairly new. I loved the honesty within the shop and the friendly family vibe. Since that time they are where I go to get my oil changes. They have a reminder email that goes out too incase life gets too crazy and you forget when your car should be serviced.
Name: J**** H********
Date: 2020-11-01 00:03:38
Rating: 5
Comment: Excellent quality of work. Has given me written records of every repair with pictures of issues for my own records, and works well within a budget. All staff are friendly and the turnaround for most repairs is within a couple days. Ive had him take care of three different vehicles with more than satisfactory work done to all. I cannot find, and dont want to find, a better mechanics shop than the one Jorge runs alongside his technicians.
Name: J*** D***
Date: 2020-10-22 22:32:12
Rating: 5
Comment: A true five star experience. Moved to Oceanside a year ago and needed a new mechanic. I saw that Jorge had excellent reviews on Yelp, so I brought my 2000 Jag XK8 to him explaining it needed a lot of work since its old and has been in storage for two years. Jorge took on the challenge and was fair on pricing, provided ongoing updates via texts, emails, and photos of the repairs (a personalized touch), and thoroughly explained the repairs along the way. When I picked up my car, it was sanitized on the inside, there was a personalized thank you note, and a bag of candy. What more do you need, go see this guy.
Name: W*** S*****
Date: 2020-10-02 19:32:24
Rating: 5
Comment: Jorge and his staff are incredible. While my car was being serviced they provided a detailed report of everything that needed service or needed service in the near future. Jorge takes pictures of everything so you know what is going on. Love that!! I would recommend Jorge Alonso Services to just about anybody I know. They are the real deal!!
Name: c***********
Date: 2020-09-19 19:25:31
Rating: 5
Comment: Hands down the best shop that Ive taken my vehicle to in North County. I have a 2011 Dodge Challenger RT that took in some water during the February 2020 rains. Jorge and Marlene were super responsive. My vehicle was dropped off at the shop and they hooked me up with a rental while they took care of the engine issues. Im the kind of guy that needs to see evidence and number that indicate to me what issues my vehicle is having. Jorge will take the time to explain the vehicle mechanics and provide a best solution rather than a cost-effective one that will mean more mechanic work down the road. I always get a sense of trustworthiness, confidence, and sincerity when Im speaking to Jorge and his team.
Name: A*** H******
Date: 2020-09-11 19:06:09
Rating: 5
Comment: Jorge and his staff expertly guided me through repairing my vehicle. From offering a free loaner vehicle to sending videos via text of what issues my vehicle had, Jorge Alonso Auto Repair provided an exceptional experience. I appreciated his honestly and fair pricing structure. The whole experience made me feel like I was at my hometown auto repair shop.
Name: C**** V**
Date: 2020-08-22 00:01:43
Rating: 5
Comment: I kept getting a Gas Cap Missing message on my 4th gen Ram 1500. I tried replacing the Gas Cap, the ESIM and the Purge Valve with Mopar parts and it still wouldnt go away. I took it to Jorge for a smoke test and he found the leak in a hose coming off the purge valve. I swapped out the hose and was able to pass smog.
Name: W*** C*****
Date: 2020-07-26 00:27:05
Rating: 5
Comment: (Steve Haubner) On vacation with car trouble! No problem with Jorge and team. My wife found the shop on Google with highest ratings, so I called. He got us in the next day and worked with me to give the car the best chance of getting back home for the dealer warranty. He provided a free loaner car and took Great care of us. His service manager, Marlene was also extremely helpful: 6 out 5 - EXCELLENT help and partnership - all with a warm, friendly smile!
Name: R*** G********
Date: 2020-07-24 19:17:56
Rating: 5
Comment: Within minutes after my Audio A4 was towed to Jorge Alonso Auto Repair, Jorge and one of his technicians identified multiple issues with my car. Jorge followed up with me through text, phone, email, explaining what they had completed and what still needed to be done. I was informed throughout the repair and the car repairs were completed on time as promised. My Audi runs better than ever. I am more than satisfied with the repairs and the cost of the repairs.Update: I had an unknown mechanical issue with my Pontiac G8 GT. Jorges technician quickly identified the main problem, and after a thorough inspection, identified several other issues that needed attention, as well another issue that needed immediate attention. Jorge ordered the needed parts and one of his technicians made the repairs. I am again completely satisfied with the service. My G8 is again running at a high performance level.
Name: T**** D***
Date: 2020-07-03 21:43:12
Rating: 5
Comment: We cannot say enough good things about our experience with Jorge & his team. We’re new to the area & needed to find a good, trustworthy, and not ridiculously expensive shop in a hurry. After 3 calls to AAA in 12 hours, no joke (couldn’t figure out if it was the battery or starter), we found JA Auto Repair on Yelp + great reviews. Well this shop lives up to all the positive reviews. I received texts with status updates along the way, a very detailed update & status, and clear descriptions of the estimates AND a list of things to do soon & in the future. Very professional & real people that don’t steal your money. We’ll definitely be back and highly recommend. Thanks so much Jorge & team!!
Name: A******** S****
Date: 2020-06-09 06:06:28
Rating: 5
Comment: I found Jorge Alonso through a Yelp search as it was conveniently located to my work. I know I needed new breaks going in. The staff was incredibly friendly and courteous the entire process from making an appointment to picking up your car. I absolutely LOVED how they sent text message updates of the process and photos from your car of what needed to be fixed. It was incredibly helpful for me as a non car person. Jorge also caught a mistake another auto body shop did about a year ago when I paid a fortune for a set of front breaks that were installed incorrectly. I was able to take that photo Jorge sent me and send it to the other shop, who has now since issued a check refunding the amount needed to fix the problem. Every touch by Jorge and his team was personalized. My 3 yo daughter in particular loved the little bag of candy and handwritten note they left on the dash as a thank you. It was an incredible experience and I would recommend it to anyone!
Name: M**** W*****
Date: 2020-06-01 15:31:38
Rating: 5
Comment: Ray and I have been very satisfied with the service of Jorge Alonso Auto Repair. We have been taking our cars there for sometime now by the recommendation of a friend. They are friendly, honest, efficient and the quality of their service is great! We definitely recommend them with full confidence!
Name: M****** P*****
Date: 2020-03-28 19:13:18
Rating: 5
Comment: Taking my car to Jorge, was due to a close friend’s recommendation. I’m so grateful that I took her advice. Jorge and his staff are incredible. They’re attentive, professional AND trustworthy. Yes, ladies you can feel comfortable taking your vehicle into Jorge’s Repair shop because you WILL be treated fairly and with respect. Jorge and his staff are honorable. I received text messages during the day with updates on the progress! Can you imagine that? I was surprised and pleased to know that they tackled the issue efficiently and effectively! So... if your vehicle..regardless if it’s a regular or hybrid, needs attention.. please, just do yourself a favor, and just take it directly to Jorge! His services are not only instant peace of mind; they’re incredibly affordable!I’m definitely recommending Jorge to everyone I know!!!
Name: J******** L*****
Date: 2020-03-01 06:26:56
Rating: 5
Comment: By far the best trip to a mechanic Ive ever had! You receive notifications through text or email about the status of your vehicle while at the shop. This lets you go about your day while receiving updates. Very friendly staff. I will definitely be returning.
Name: L**** G*****
Date: 2020-02-26 06:05:20
Rating: 5
Comment: They found what was wrong with our vehicle that 3 other mechanics couldnt figure out. The others told me it was the catalytic converters, we almost spent a load of money for them to be bought and replaced. Good thing we came here! They found what the real problem was and we saved money. They explained things in detail for us to understand what was wrong and how it was to be fixed and what the parts role in the vehicle is. They communicated very well regarding when my vehicle was being worked on and when it was ready for pick up. They were very professional and honest. I will definitely be recommending Jorge Alonso Services to others.
Name: A**** P*******
Date: 2019-11-26 23:31:00
Rating: 5
Comment: Jorge Alonso is the bomb!! There is no need to go or to look anywhere else if you have a diesel. His knowledge is exceptional and he goes above and beyond to fix things the right way. My truck is an old military truck that had many issues. I literally couldn’t find anyone in town to work on it, until I found Jorge. He’s knowledgeable, thorough, professional, and runs a top notch shop. Thank you Jorge for taking care of my ‘baby!’ As a female, you often get taken advantage of when it comes to car repairs. Not with this shop ! I’m so happy I found a great mechanic for my truck.
Name: T**** G****
Date: 2019-11-21 01:59:41
Rating: 5
Comment: Updated review: 11-20-19...I took my car in for some routine maintenance several months ago and was very satisfied with the service and atmosphere. I didnt expect to have car trouble again (a new starter this time) but when I did, I called Jorge, because I trust him and his Team of Techs. They diagnosed the problem, replaced the starter and had me on my way within 24 hours. What I appreciate is the amount of time his technicians spend diagnosing and providing detailed information about the health and maintenace of my vehicle. Thank you, Jorge and to the rest of your Auto Care Family!
Name: v****** o****
Date: 2019-11-20 19:58:04
Rating: 5
Comment: Wow, their customer service is unmatched. I took my car here to be checked out and had such a great experience. The mechanics drove with me to see if he could hear exactly what I was hearing. He was thorough and took his time to figure out the car’s issue. The owner greeted me and told me he was going to order new tires and that they would be in first thing in the morning. While I was waiting I was offered coffee, candy, and was told that I was welcome to watch anything on TV (they even have Netflix) while I waited. They offered me a loaner car if I needed to go pick my kids up from school before they were finished working on my vehicle. When I left, it was pouring rain outside so they escorted me to my car with an umbrella! I’m not kidding, hands down great people with great customer service. I even enjoyed the small chats with the receptionist. The shop has such a welcoming/homey feel to it. Lastly, they set a small bag of candy with a thank you note on my dash. These small little things might not seem like a big deal, but I trust them with my vehicle and so does my husband. The extra finishing touches will make us loyal customers.
Name: D***** C*****
Date: 2019-10-26 19:01:13
Rating: 5
Comment: Everyone there was so friendly! I took my 1989 truck in to get repaired because no one was able to figure out the problem. i took it to Jorge Alonso and it was fixed in about a day and a half. They really care about their customers and make sure your vehicle is in great shape before letting it go. I highly recommend Jorge Alonso.
Name: T****
Date: 2019-10-14 18:01:05
Rating: 5
Comment: I have had my fair share of auto mechanic shops. It is usually a feeling of no choice but to submit to being ripped off. I expected the same thing when I went to Jorge Alonsos, but quickly realized that this place was different. We brought my wifes van in for some concerning sounds in the front suspension. The tech took a ride with me in the van and was truly intrigued by the problem. Jorge Alonso and his tech spent days troubleshooting the problem and used cutting edge microphones to listen to different areas. Most of all Jorge gave me personal in depth updates every day as well as text messages. These guys were on it, and relentless. They got the issues fixed, but best of all was the bill. I thought it would be hefty given the time spent taking front end apart and back together over and over, but it was ultra affordable. Never been to a more honest, in depth, and caring mechanic. I dont do reviews normally but these guys deserve to be known about cause they really go above and beyond and really do care. These guys will be our go to from here on.
Name: L***** B******
Date: 2019-10-09 03:59:12
Rating: 5
Comment: I had my check engine light come on and had what I thought was an issue with my alignment. I thought I’d get both addressed at the same time. They were able to address my concerns within that same day. I received updates throughout the process and the team as courteous and prompt in addressing my needs. Turns out the engine light was only a gas cap, but what I thought was a much need alignment as a problem in my steering column. I had it repaired and I am so grateful and relieved that they were able to identify the problem and repair it. I have a pretty long commute and was so happy that my car rode so much smoother, the steering was responsive and no shaking. It was a pleasant experience with this company and the extra attention to customer service that they showed was much appreciated. They even provided me with a loaner car while the repairs were being done. Thank you Jorge Alonso and team!!
Name: R*** V***********
Date: 2019-09-30 18:48:13
Rating: 5
Comment: Waited about a week to post this review.I had an AC compressor seize up on me and pretty much messed up the whole HVAC system by sending fragment through the tubing and piping. Eventually got the car dropped off at Jorges place. He called me the next day and communicated to me many times about what the problem was with my car and the actions he was gonna have to do to repair my vehicle. He was very friendly and knowledgeable. He kept me updated on everything they were doing including the labor and parts they would have to order. When they finished repairing my car they tested the vehicle to make sure everything was in working order as it should be. I would go ahead and recommend this place to anyone I know for their auto repair needs.
Name: T**************
Date: 2019-09-21 18:52:23
Rating: 5
Comment: Jorge and his staff are great, quality work, honest and outstanding customer service. The reviews don’t lie, he got me in and out with no complications. He fixed my truck and was very polite. His text alerts and DVI’s are such a help and makes you feel very confident and informed about your vehicle. Definitely recommend Jorge Alonso Auto Repair.
Name: S******* M********
Date: 2019-09-07 19:00:22
Rating: 5
Comment: My car started having issues and I stressed about finding a trustworthy mechanic. After asking on Facebook for a trustworthy and reputable mechanic I decided to take it to Jorge. Jorge was honest with me about what was going on with my vehicle. The honesty is something I appreciate more than anything after having been lied to and attempted to be pushed into services in the past from other mechanics. I will continue to use Jorge Alonso Auto Repair for any mechanical needs I have in the future!
Name: C**** F*****
Date: 2019-08-17 18:51:26
Rating: 5
Comment: I have been coming to Jorge Alonso for a few years now and the customer service is top notch. Always letting me know whats going on with my vehicles along with what needs to be taken care of soon. The new system they have installed at their shop keeps me up to date on whats going on with my vehicles. I highly recommend Jorge Alonsos shop if you are tired of getting the run around or ripped off. The folks at Jorge Alonsos shop have always treated me well.
Name: J*** J********
Date: 2019-08-16 22:04:01
Rating: 5
Comment: I’m from out of town and found Jorge’s website. My check engine light was on and I was worried about making the 700 mile return trip home pulling our camping trailer. Jorge’s tech did a thorough evaluation and although they didn’t do the major motor repair work, he did give me specific valuable info on how to get the car and family home safely, and what to have done to/with the car once we were home. I had a great experience with Jorge and wish he lived in Utah so I could have him maintain all my vehicles! I recommend him highly! Thank you sir, you’re awesome. By the way, his shop is so clean you could eat off the floor!!!
Name: B** B***
Date: 2019-07-04 21:11:03
Rating: 5
Comment: Though not getting the news I wanted with regards to my truck, Sam and his crew at Jorge Alonso are one of the best mechanics I have dealt with. Moving to a new town, it’s important to find a mechanic you can trust. They are honest, knowledgeable and leave no stone unturned in trying to solve your problems. Great advice and premium service. They have a client for life in me!
Name: R***** V******
Date: 2019-06-17 22:17:11
Rating: 5
Comment: I’ve had A LOT of unfortunate experiences with mechanics in the last few years and I cannot tell you how relieved I am to have found Jorge Alonso Auto Repair in Oceanside. My sister referred me after she had a few great experiences with them. Sam is amazing - upfront, fair and goes above and beyond. The office team is wonderful too. Customer service - 110%! I’m just about to give birth and Sam’s helped me get my 4Runner into shape to welcome my babe...and I feel 100% confident in my car now. I almost leased a new car and I’m SO happy I didn’t...my car runs great now! SO thankful we found this place 🙏🙏🙏
Name: S**** J****
Date: 2019-05-08 19:45:36
Rating: 5
Comment: Everytime I go to this auto shop, my experiences are great. Sam is amazing! He truly cares about his customers. Hes always willing to sit down with me and explain in detail what is going on with my vehicle. They even provide a detailed car inspection with pictures. Sam is honest about the condition of my car and gives recommendations on what to focus on first.
Name: S***** M*******
Date: 2019-04-25 18:50:56
Rating: 5
Comment: This is the BEST mechanic and oil change service I have ever used. They not only do an excellent job but they are very kind and communicative. They are always on time and easy to schedule with. Also they go above and beyond to offer automatic digital reports about your car each time it is serviced. I’m so glad we found them and would highly recommend to anyone!
Name: B**** M****
Date: 2019-02-07 21:56:22
Rating: 1
Comment: 99 Honda Prelude: 7 days for a timing belt, water pump, thermostat, and new hoses. Friendly staff. Very clean shop. Most likely great for just an oil change / tire rotation. Poor communication. Didnt receive any finalized quotes; went from $1600 to $2400 for what should be an 8-12hr job. Purchased the most expensive water pump kit on the market ($459, goes for $150 on most part store sites) and crankshaft pulley ($388, typically $160). Would not show receipts for any purchased parts. Labor hours not stated on invoice. Valve cover removed and covered ~50% with a dirty shop rag. Asked to have cam seals replaced 4 separate times (for preventative maintenance), never replaced or considered. Was offered a loaner car on day 5. Came in day 7 to forcefully take my vehicle back in its current condition, even if a tow was required, still without any update on the vehicle. The work was nearly complete, conveniently, but wouldve easily sat for another day had I not come in person.$150 to remove 2 broken bolts on the pump and valve cover. Good workmanship on all replaced parts. Very very poor timing, price, convenience, and communication.
Name: A******** K*****
Date: 2018-11-06 00:22:11
Rating: 5
Comment: Jorge Alonso Auto repair was 10/10 and the best experience I have ever had with a mechanic. The staff at the front desk were smiling and happy to see everyone that came in and they didnt pressure me to get extra work done. I received texts when my car was beginning repair and texted a link with the summary of all the work they saw that needed to be done along with things that could be done, but could wait. These were listed in order of priority along with pictures to show where the work was needed. This was followed up with a phone call and a quote. When I picked up my car, there was a bag of candy on the seat along with a packet of all the information about the work done and a 2 year warranty on all repairs. My car runs like a dream now!3 days after I picked up my car I got a card in the mail from the shop that was signed by the entire staff thanking me for my patronage. I cant recall a time I have ever received this from any business! If this isnt quality service, I dont know what is. Couldnt recommend more!
Name: j***** s****
Date: 2018-05-10 15:59:31
Rating: 5
Comment: I had called this shop on a Saturday because my car wouldnt start after I had bought a brand new battery at another place the previous weekend. I had talked to Sam talked me through some things I could check before I brought my car in. Once I got it to start I brought it down to the shop and immediately was helped by their friendly clerk.I told her what happened and then Sam came out and took a look at what was going on with my car and walked me through/ explained things so I understood (since I am not a car savvy person whatsoever). They pulled my car in and fixed the connection problem with the battery from being installed incorrectly from the other place.It was very nice to go into a shop where the staff is so friendly and professional. It really seemed that they care about their customers. Being a young woman, a lot of auto shops try and take advantage of that and lack of car knowledge to scam, but this place was completely different.They also have a rewards program that is free to sign up for and helps you save money! Who wouldnt want that!?After everything was said and done, I got into my car and found a nice little bag of candy, a new pen, and a little flashlight for my keychain. Little things like that really make you feel appreciated as a customer.I give this place 5 stars!10/10 would recommend to anyone.
Name: V****** W******
Date: 2018-02-02 01:43:39
Rating: 5
Comment: Jorge is the only person we trust with our vehicles! My husband has been bringing his older diesel truck to him for years and it runs like a champ. Just bought a 2002 Toyota Land Cruiser and brought it to Jorge to look over. With a few fixes, it runs like new! Sam and Kathy are also amazing to work with! It’s also cool that they send you texts with updates. We won’t take our car anywhere else!
Name: M****** S*********
Date: 2017-10-05 21:39:50
Rating: 5
Comment: Jorge was quick to answer all my questions and more importantly, he did quality work on my repairs. Glad to went to him to get some maintenance done on my Escalade. He was happy to show me details on my maintenance requests and was far better to work with than factory dealerships. He even had a loaner car provided to me at no cost! Ive been to a few other mechanics in the area and so far hes the only one I feel comfortable returning to when the time comes, and referring my friends to as well. Thanks!
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Name: L**** L******
Date: 2024-07-01 01:10:09
Rating: 5
Comment: Jorge is amazing! Let’s know what was going on with our car every step of the way. He is very professional. Office staff is fantastic too. You can’t go wrong with bringing your car here.