In-store pick-up
Yes
Journeys in Westland
Categories
Location on the map
Westland, Wayne County, Michigan, US
Service options
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 734-513-2899
Site: https://www.journeys.com/store/j...
Site: https://www.journeys.com/store/j...
Opening hours
- Monday:11AM–8PM
- Tuesday:11AM–8PM
- Wednesday:11AM–8PM
- Thursday:11AM–8PM
- Friday:11AM–8PM
- Saturday:11AM–8PM
- Sunday:12–6PM
Journeys in other cities:
Comments (21)
Great shoes and prices. Helpful staff.
Store associates were very nice and helpful
Got the same exact Filas at champs for 30$ cheeper
We spend a lot of money there, so it must be good.
The workers will sell you shoes.
A decent store with friendly staff.
Overpriced, can order what I want online cheaper.
Great kids shoes
Great
Cute stuff
Super helpful
Total reviews rating 4.2
21 Reviews for Journeys 2023:
Review №1
2019-04-19Excellent service the manager Holly is absolutely awesome. Shes very patient, welcoming always and kind! Its such a pleasure shopping here at Journeys because of her wonderful customer service!!
Review №2
2016-12-25Horrible customer service. One of the female workers had gone back to check a shoe size for me and a friend. Took ten minutes for another girl to come out, and waltzing past us, she snobbishly spout over her shoulder, we dont have them. And went on her merry way. It happened so fast I almost wasnt sure she was talking to us. But she was. In her voice there was a clear attitude, and she sounded like we had over stayed our welcome and she wanted us gone. I took my money and my friend and left. Not going back to this Journeys store. The Payless at the end of the mall was much more accommodating and kind in terms of customer service. Itd be wise to spend your money there instead. You wont feel unwanted or judged by lowbrow, part-time, holiday season employees. Step up your customer service, Journeys.
Review №3
2016-08-13Went in to buy shoes today, the cashier was very rude. When I decline the offer to buy this shoe spray he told me well when your shoes are ruined in a week... I get that you have to push items but you should NEVER talk to a customer like that.
Review №4
2018-11-25Holly is the best sales associate in Westland mall!! I literally come here just to speak to her! Great personality!! Very friendly! I love her like a sister! Holly definitely deserves a raise!
Review №5
2019-06-10Shoes are pricey for my taste, but when there is a sale...you cant beat it. The staff is always friendly and helpful.
Review №6
2021-09-02All time favorite store. Only place I will shop at...
Review №7
2021-09-24It was ok the young ladys were very helpful
Review №8
2019-07-29Helpful staff & there was a nice selection of shoes
Review №9
2018-11-10Victorias secret needs to get more help stood in line 20 min to pay
Review №10
2018-11-28Will not shop here or any other journeys again had a horrible experience employees are rude and that is a shame because I have shopped there for years they dont even deserve one star..