Karen Gross - State Farm Insurance Agent
Address: 1325 W Main St, Visalia, CA 93291, United States
Phone: +1 559-625-8700
Services: From the business: Identifies as women-owned,
Service options: On-site services, Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Gender-neutral toilets,
Crowd: LGBTQ+ friendly,
Phone: +1 559-625-8700
Services: From the business: Identifies as women-owned,
Service options: On-site services, Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Gender-neutral toilets,
Crowd: LGBTQ+ friendly,
Category: Insurance agency, Auto insurance agency, Life insurance agency
Rating: 5
Site: http://myagentisgross.com/?cmpid=r8ar_blm_0001
Worktime:
Rating: 5
Site: http://myagentisgross.com/?cmpid=r8ar_blm_0001
Worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
Name: B****** O****
Date: 2024-06-13 17:18:40
Rating: 5
Comment: They are absolutely the Best!!! Karen has the best staff I recommend 100%
Name: H**
Date: 2024-05-22 22:57:00
Rating: 5
Comment: I have been a customer for 20+ years.. This staff is always friendly and helpful. Corina did great assisting with a new vehicle add-on.
Click here to view more comments
Name: A**** R********
Date: 2024-05-01 22:42:32
Rating: 5
Comment: Nancy was so help. And very polite on the phone, thank you Nancy
Name: E**** C******
Date: 2024-04-24 23:12:36
Rating: 5
Comment: My friend told me about, I was paying to much for 2 cars with the insurance company I had and they didnt want to give me full coverage on one of my cars now I have full coverage on both cars and Im paying less awesome
Name: S****** R******
Date: 2024-04-19 23:24:38
Rating: 5
Comment: I have always been very pleased with everyone in the office they are polite and helpful & always ask if I need anything else they always say how may I help you and always ask if there is anything else they can do
Name: V****** A*******
Date: 2024-04-17 22:03:49
Rating: 5
Comment: Nancy,Thank you for you help. I appreciate your time and courtesy.. youre 5 stars all the way.
Name: E**** B*****
Date: 2024-03-27 23:00:25
Rating: 5
Comment: Thank you to Corina Lawrence for helping my mom out on the phone. Very friendly and very professional. We appreciate you and everyone at State Farm.
Name: V****** C*******
Date: 2024-03-12 17:02:02
Rating: 5
Comment: I had such a wonderful experience with this agency! Nancy Saldaña did a wonderful job with my quote and took the time to thoroughly explain and review what works best for my vehicle. I rest assured knowing I’m in good hands and am simply amazed at the service Nancy provided. She truly is the best of the best!
Name: c****** l****
Date: 2024-03-12 01:46:24
Rating: 5
Comment: This is a great team . The ladies are always super welcoming and on it when it comes to any questions that I have . Would highly recommend.
Name: L**** G****
Date: 2024-03-12 01:26:54
Rating: 5
Comment: Everyone in this building is so incredibly sweet and helpful for starters! i have great car and life insurance and a roth ira thanks to karen and her amazing team! if you’re looking for insurance in the area i highly suggest karen’s agency!
Name: L*** C******
Date: 2024-03-08 20:03:33
Rating: 5
Comment: I recently had the pleasure of working with Casey to sign up for a life insurance policy, and I couldnt be more grateful for the exceptional service I received. The process was quick and easy, and I highly recommend this agency.
Name: J*** L********
Date: 2024-03-01 02:32:35
Rating: 5
Comment: Karen’s office is great! Everyone in the office is so helpful. Whether you need car insurance or life insurance, Lesley can help you! I highly recommend Karen and her team, call them or stop by!!
Name: L***** G*****
Date: 2024-03-01 00:30:29
Rating: 5
Comment: The second I walked into the office I was well greeted, made me feel like we’ve known each other for years. Lesley was very helpful explained every policy to me answered all my questions.
Name: J*** �*********** A***
Date: 2024-01-31 18:07:40
Rating: 5
Comment: Incredible team!! Nancy was very kind and helped us out with insurance questions that we had. Recommend this office to everyone!!
Name: E***** V******
Date: 2024-01-11 22:01:11
Rating: 5
Comment: State farm, agent Karen gross, has excellent prices for the coverage you need, recommended, 💯%, and has an extraordinary work team because they are all very friendly professionals, we started the year with Nancys attention and everything is excellent In any case, greetings, blessings
Name: A***** C*******
Date: 2024-01-06 05:54:23
Rating: 5
Comment: Lovely environment and friendly staff.
Name: A****** A******
Date: 2023-12-28 18:45:20
Rating: 5
Comment: Had a lovely experience with the state farm family and recommend to everyone looking for good insurance
Name: C**** C******
Date: 2023-12-19 22:36:50
Rating: 5
Comment: Casey Bacarisa (happen to have the same name 😊) did absolutely amazing on providing me some quotes. I originally went there to get a quote on a life insurance policy, but she also explained one that they call “paycheck insurance.” State Farm will pay you if you get sick or hurt, and can’t work! I definitely recommend Karen Gross’s agency - everyone there is very nice. Ask for Casey for a life insurance quote and you’ll be satisfied with their service.
Name: R****** C*******
Date: 2023-11-11 18:06:58
Rating: 5
Comment: My husband and I thank you, Monalisa, for helping us step by step with our insurance policy. And beyond helping us understand life insurance and the importance of having it.
Name: R*** P********
Date: 2023-10-06 20:56:51
Rating: 5
Comment: Karen is always very personable, knowledgeable and professional. Very pleased!
Name: L**** V******
Date: 2023-09-26 11:00:47
Rating: 5
Comment: The atmosphere as soon as I walked in was beautiful and peaceful . The staff so people friendly💞. Service was great💛. Casey is kind helpful n explained clearly every detail n question I asked… I’m very well pleased with service. Thank You Casey👸🏻
Name: S******** S****
Date: 2023-07-11 17:45:58
Rating: 5
Comment: Love this place…all my needs met and ALWAYS treated kindly ❤️
Name: T******* B****
Date: 2023-06-22 00:34:53
Rating: 5
Comment: Casey was extremely helpful and she took the time to compare my current auto policy vs what State Farm offers. She was patient throughout the entire process, and I strongly recommend going to Karen’s office for a quote.
Name: T*** J******
Date: 2023-06-21 18:43:51
Rating: 5
Comment: Very professional and pleasant place to be.
Name: I**** R*******
Date: 2023-05-20 17:14:05
Rating: 5
Comment: Casey has been very accommodating and helpful with our home and auto insurance. She is responsive when I have questions and very communicative.
Name: M****** J****
Date: 2023-05-05 19:00:11
Rating: 5
Comment: Excellent agent!
Name: J**** L***
Date: 2023-04-28 01:01:34
Rating: 5
Comment: Great experience! Leslie was very courteous and friendly. I definitely recommend Karen and her staff for all you insurance needs.
Name: R** H***
Date: 2023-04-26 00:29:22
Rating: 5
Comment: Very friendly and answered all my questions .. conversation went so well it felt like I was talking to a friend I knew for years .. thank you
Name: L*** L****
Date: 2023-04-09 15:31:00
Rating: 5
Comment: Very kind staff greeting you from the moment you walk in and willing to help you find the best prices and policies to ones needs and willing to explain everything to you in full deep detail
Name: A****** M******
Date: 2023-03-07 23:56:27
Rating: 5
Comment: State Farm is awesome I have all my vehicles, house and life insurance with them Lesley Cox has been my agent since 2004 and has done a awesome job, please give her call and get your State Farm insurance.
Name: L***** M*****
Date: 2023-03-02 22:51:43
Rating: 5
Comment: Battery in my magic key fob died yesterday at 4 PM on a very cold dark country road in northern CA causing all my car systems to freeze up. Phone battery was at 23% so couldnt use it much before it quit too. Didnt know the area. Called Lupe and Monalisa at my Visalia Karen Gross State Farm office where I have had coverage on my houses and car since relocating to CA in 2012. They quickly located the name/number of an excellent tow shop and I was back on the road before more snow and total darkness. That is going above and beyond.
Name: N D
Date: 2023-03-02 18:14:44
Rating: 5
Comment: Amazing ! My mom recommended me due to her having State Farm as an insurance company and from the moment I walked I was greeted with warm welcomes and laughs ! Norma is amazing not only did she do a fast amazing job she also got me the best on auto and life insurance policy ! I recommend this location to any one looking as well as ask for Norma she’s greaaaaat !
Name: K***** B*******
Date: 2023-03-01 02:18:50
Rating: 5
Comment: Casey is absolutely great! She took the time to explain how life insurance works, and what options I can choose from. I never realized how beneficial life insurance could be, and I’m glad I got to speak to her about it.
Name: K******* W*****
Date: 2023-03-01 02:13:39
Rating: 5
Comment: The entire team is very welcoming. I went in to apply for a life insurance application, and Casey was wonderful! Her customer service was great, and I enjoyed how she thoroughly explained how life insurance works. I strongly recommend this office!
Name: F****** G*******
Date: 2023-02-22 01:34:56
Rating: 5
Comment: I would definitely recommend State Farm to others! Zuri Cruz is always helpful whenever I have any questions or need any quotes. She helped when I needed setting up life insurance, going above and beyond in explaining everything in a way I understood. And let’s not forget the lovely front desk staff, always there to greet you as you walk in!Update 2/21/33:Once again the staff is amazing! I was contact a few weeks back regarding an option to add more life insurance coverage. They quickly had me scheduled for an appointment with Karen. She was great in explaining my options as well as providing me with an updated car insurance quote. The great thing about this & every experience I have had so far, is the fact that you never once feel pressured to sign on to anything. They truly have your best interest at heart!
Name: C G
Date: 2023-02-10 20:40:31
Rating: 5
Comment: Lesley was very helpful in assisting with my commercial vehicle policy. Thank you!
Name: J***** K****
Date: 2023-01-13 19:12:11
Rating: 5
Comment: Lupe is an outstanding person who always has an answer and always is willing to help me with all my needs. She always has a smile on her face and makes you feel warm and welcomed.
Name: A*** V*********
Date: 2023-01-10 20:11:06
Rating: 5
Comment: Great Service and Wonderful person at the front office!!!! Thank you!!
Name: R***** C*****
Date: 2022-12-05 17:31:35
Rating: 5
Comment: Shout to Leslie at Karen gross and Lupe for being awesome !!!!
Name: C**** B*******
Date: 2022-11-17 17:14:29
Rating: 5
Comment: Karen Gross is amazing! And her staff is the absolute best! I definitely recommend going to her office because they have the best home, auto, and life insurance policies! 10 out of 10
Name: J****** B******
Date: 2022-11-17 17:13:42
Rating: 5
Comment: Such a great environment people are so friendly and welcoming. They have awesome life and auto insurance!
Name: B***** M****
Date: 2022-11-17 17:12:58
Rating: 5
Comment: Amazing agency, the team is great! I totally recommend, they are great for auto insurance and life insurance!
Name: J****** P****
Date: 2022-11-17 05:41:07
Rating: 5
Comment: Thankful for this office. Insurance is overwhelming but this amazing team really takes the moment to explain everything from auto insurance to life insurance.
Name: A***** M*******
Date: 2022-11-16 18:56:13
Rating: 5
Comment: They are awesome, always kind knowledgeable respectful and accommodating
Name: T***** H*****
Date: 2022-11-15 05:12:04
Rating: 5
Comment: Very professional office. As a business owner they help me manage my risks and protect my assets. Highly recommend for auto insurance, homeowners insurance, commercial insurance, workers comp insurance, and life insurance. Thank you Karen and staff for always answering my questions.
Name: A****** C*********
Date: 2022-09-29 19:05:24
Rating: 5
Comment: Lupe was so helpful assisting me today. Everyone working in Karen’s office is 5 star!
Name: A**** �**********
Date: 2022-09-08 23:35:37
Rating: 5
Comment: Awesome assistance and many options to choose from. Highly recommend it!
Name: J*** C A*******
Date: 2022-09-02 23:25:44
Rating: 5
Comment: The Karen Gross State Farm Insurance team has done a wonderful job of managing all our insurance needs, including auto, home, and umbrella policy. They consult/advise on overall financial management needs as well. We appreciate their timely follow-ups and communication methods. As such, we are very satisfied with the entire team and their performance. Highly recommend!
Name: P**** S**
Date: 2022-09-02 21:40:28
Rating: 5
Comment: Great people that communicate well and care about their customers. Best company Ive ever worked with!!!
Name: R****** & A****** V*********
Date: 2022-08-30 03:20:32
Rating: 5
Comment: Always answer questions I have
Name: W***
Date: 2022-08-29 20:34:00
Rating: 5
Comment: Had amazing customer service and very informative on life insurance which led me to getting my own policy.
Name: d****** l*****
Date: 2022-08-29 18:04:16
Rating: 5
Comment: Thank you for your help
Name: R****** �**** C********
Date: 2022-08-08 22:55:07
Rating: 5
Comment: It was a 100% painless fast courteous service
Name: b***** c***
Date: 2022-08-05 17:59:12
Rating: 5
Comment: Highly Recommend Karen And Her Team! I had questions when I first was looking for Life Insurance between Term and Whole life and when I called into their office they were very good at explaining the differences and very patient with me. I was extremely happy with the service I got from them. Would recommend them for sure.
Name: T* G**
Date: 2022-08-05 17:39:17
Rating: 5
Comment: Since moving to California Karen Gross has provided exceptional customer service as well as met all my family’s needs from car insurance to life insurance. Highly recommend this State Farm agent.
Name: M**** A*******
Date: 2022-08-05 17:14:48
Rating: 5
Comment: Everyone at this office is super helpful!
Name: G******** V******
Date: 2022-08-04 23:27:39
Rating: 5
Comment: Zuri was super helpful in getting my family and I covered with Life Insurance!!
Name: J****** p****
Date: 2022-08-02 23:48:21
Rating: 5
Comment: They are very kind people, and they help you with what you need, very good service.. I recommend good insurance..
Name: C*** S**
Date: 2022-07-28 21:08:23
Rating: 5
Comment: Was very helpful and considerate. Would recommend to family and friends
Name: J*** C*****
Date: 2022-07-28 20:55:19
Rating: 5
Comment: Lupe, He is very professional. She helped me with a lot of respect. Thank you Lupe.
Name: J** D****
Date: 2022-07-28 18:20:08
Rating: 5
Comment: Karen and her office have always been there for me and my family’s needs. The office is very professional and knowledgeable about the various insurance coverages they offer. I would definitely refer their services to all my friends and family, and to anyone looking for an honest answer to any insurance questions. It’s not just a business relationship, it’s a friendship.
Name: P**********
Date: 2022-07-18 17:40:41
Rating: 5
Comment: Very helpful and friendly staff
Name: C******** C********
Date: 2022-07-14 16:27:21
Rating: 5
Comment: Excellent and quick service!
Name: A*** M***
Date: 2022-07-13 18:44:44
Rating: 5
Comment: Always great customer service!
Name: B**** S****
Date: 2022-06-29 21:50:46
Rating: 5
Comment: Karen gross and her team did a excellent job in getting me insured I recommend anyone who is looking for life and auto insurance to give them a visit!. Thankyou angie for helping me and being very attentive and professional.
Name: L*** C*****
Date: 2022-06-29 21:30:42
Rating: 5
Comment: Lupe was amazing professional and very helpful with my needs with my car insurance payment ThankYou LupeState Farm was the best ⭐️⭐️⭐️⭐️⭐️
Name: L****** A******
Date: 2022-06-03 23:32:41
Rating: 5
Comment: Norma has truly been a great help all these years. She is very informative and has great customer service. My Residents are pleased with her.
Name: M***** R* B******
Date: 2022-04-28 23:29:27
Rating: 5
Comment: Norma Valdez was very professional assisting on a quote for a life insurance for my family needs.
Name: C****** A*******
Date: 2022-04-28 21:09:44
Rating: 5
Comment: Great customer service, there so helpful and prices are great.
Name: K*** S***
Date: 2022-04-27 23:20:57
Rating: 5
Comment: Like a good neighbor....Lupe is there! I have always had great experiences and quality assistance with the entire staff at this State Farm office. They always go above and beyond with their service and are very transparent when it comes to any issues or how processes work within their company. Their responsiveness is very timely when it comes to follow up phone calls or emails which is something I appreciate above anything else. Lupe was there for me when I needed her and for that I give 5 stars for Gryffindor! I mean State Farm!
Name: M***** H*****
Date: 2022-04-26 22:37:38
Rating: 5
Comment: I have nothing but wonderful things to say about Karen and her staff. Everytime I call, I am greeted with kindness and gentleness. Everyone has been very helpful regarding my recent (and very first) accident. I had no idea what or how to do anything and they assisted me. This service carried beyond them as well, to the State Farms claims Dept which also was nothing short of amazing when it came to their customer service. I appreciate all of them and Im so happy to have State Farm!
Name: M*** M*
Date: 2022-04-26 21:21:22
Rating: 5
Comment: Zuri helped me with my life insurance. I was absolutely clueless about term and whole life insurance, she was so patient and explained both to me. I decided what fit best and the rest was a smooth process! Highly recommend this staff!
Name: K****** B****
Date: 2022-04-26 18:07:44
Rating: 5
Comment: Super fast and very helpful!
Name: S**** S****
Date: 2022-04-05 14:56:08
Rating: 5
Comment: Wonderful customer service and very helpful! I always appreciate their great energy and expertise.
Name: M*** W*********
Date: 2022-03-30 21:40:39
Rating: 5
Comment: Ive had a great experience with State Farm. Very reasonable price, good service, and Lesley has been very helpful and nice. Ill be sticking with them for auto and renters insurance.
Name: M**** O******
Date: 2022-03-23 23:30:38
Rating: 5
Comment: Love the service that I got from zuri the way she explained everything and that they give me different options.. also they speak Spanish which it help my husband to understand better…
Name: Z*** C***
Date: 2022-03-23 16:31:45
Rating: 5
Comment: Great place to go for your auto insurance!
Name: J*** V******
Date: 2022-03-15 17:43:21
Rating: 5
Comment: Very professional and always answer and resolve any questions.
Name: D**** L***
Date: 2022-02-10 21:24:38
Rating: 5
Comment: Norma helped me with all my policies; home, car, and life. She was very thorough with explanations and made the information easily digestible. I would highly recommend anyone looking for great customer service to reach out to her.
Name: J** M******
Date: 2022-02-05 22:51:10
Rating: 5
Comment: Awesome fantastic great
Name: M**** A******
Date: 2022-02-05 01:26:08
Rating: 5
Comment: Patty is fantastic!
Name: O***** W*****
Date: 2022-02-03 18:16:32
Rating: 5
Comment: Ever grateful to Lupe and other staff at this office. In some of my most stressful times they are there and ready to assist. Polite, courteous, and professional. Living in the Three Rivers, CA is not easy, from Fire evacuations to tourists accidentally hitting my truck with their RV, to cooling fans breaking because of the climbs and causing a need for a tow, driving narrow and windy roads etc. is dangerous, so having an agent with personnel who listen and bring down the stress level just by being empathetic is crucial to me. During the KNP FIRE Diana reached out to me and the other patrons that live in Three Rivers to see if there was anything they could do to help with our evacuation. I was so touched by that and that in itself is why it’s important to have good quality insurance with caring personnel. I’ve been with State Farm for over 40years. I’ve had different agents thought that time, but I’m so happy I found Karen and her excellent, efficient, and outstanding staff. Thank you.
Name: J***** G******
Date: 2022-02-03 04:14:52
Rating: 5
Comment: Friendly and quickly fixed what in need done.
Name: L**** M*****
Date: 2022-01-27 03:23:23
Rating: 5
Comment: Very helpful, knowledgeable and efficient staff
Name: D**** A******
Date: 2022-01-24 23:01:15
Rating: 5
Comment: I am very happy with my service the office provides for me. I feel safe and secure knowing I have great car insurance coverage. Makes me feel really at ease. The staff is is very helpful with all my questions. Im a very pleased csutomer.
Name: M**** H********
Date: 2022-01-24 18:20:59
Rating: 5
Comment: Norma you have helped me so much with my home and car insurance. You are so helpful and extremely knowledgeable always making sure I am properly insured with the correct coverage. Everyone I e in the office is amazing. Always answer and return call promptly. Thank you so much for your amazing work.
Name: A******
Date: 2022-01-21 20:16:14
Rating: 5
Comment: Highly Recommend Karen And Her Team, Theyre Definitely The Best, Will Go And Do Everything To Make Sure Your Covered And Protected And Relieved, Ive Been With Them Quite A While Now And When I Needed Them, Karen And Her Team Were There And Did Everything To Help, You Will Truly Be Protected And Well Taken Care Of With This State Farm Agent In Visalia, So If Your Looking For An Insurance And Team Who Actually Care For Their Customers, This Is The Way To Go! Thanks Again Karen And Your Team For Your Help When Needed Most!
Name: S***** H*******
Date: 2022-01-21 00:52:37
Rating: 5
Comment: Karen’s team is absolutely awesome. I have transferred my accounts over with no effort because they’ve taken such great care of me!
Name: L***** G*******
Date: 2021-12-17 17:14:54
Rating: 5
Comment: Thank you Lupe and Norma for always being such a BIG help keep up the great work ladies👍
Name: M****** H********
Date: 2021-11-23 22:32:17
Rating: 5
Comment: Excellent service
Name: I**** G****
Date: 2021-09-29 21:48:56
Rating: 5
Comment: The state farm @this. location is very good &excellent service aswome customer service &dependable people who really care about you as a person &they really value your business.zI have really enjoyed my insurance with state farm aswome rate for my car.Thank you everyone there for making it possible for me to have great insurance for people who really care.I really value this company.
Name: v****** r******
Date: 2021-09-21 00:42:13
Rating: 5
Comment: I am very grateful to have met Zuri throughout the process of acquiring life insurance for my family and for myself. The process can be quite intimidating but Zuri was able to help up and simply everything for us. I am very appreciative that she was able to help my parents, who are primarily Spanish speakers. She definitely understood our needs and was very attentive and helpful. I would recommend Zuri Cruz to anyone!
Name: J******* D***** W*****
Date: 2021-08-16 18:20:39
Rating: 5
Comment: Norma was so incredibly helpful. Ive been communicating with her frequently and she was professional and responsive and kind. I loved working with her.
Name: L***** S****** (****
Date: 2021-07-02 19:46:51
Rating: 5
Comment: Every time I make a call I get nothing but quality customer service. I’m always informed in great detail how my policy works in auto and life insurance. I’m also happy to know I can also do my retirement planning too. What more do you need!?
Name: D***** O****
Date: 2021-06-23 23:07:37
Rating: 5
Comment: Been with them for awhile now. And I know I can depend on them. My bike got crashed and they helped me out no problem! 👍🏽
Name: Y***** L****
Date: 2021-05-25 07:13:08
Rating: 5
Comment: I enjoyed the quick turn around with my policy. My agent Norma made the experience very enjoyable. I highly recommend this branch. For their attention to detail made me feel very comfortable with my choices.
Name: B* M***** (***** 4 S*****
Date: 2021-05-10 18:33:20
Rating: 5
Comment: Excellent customer service... Very informational and friendly staff...
Name: J**** i* t** T****
Date: 2021-04-22 21:11:39
Rating: 5
Comment: Team is very knowledgeable of company products. Team is helpful in determining the best policy for the customer. Company products are of good value and quality. Team is very responsive to customer concerns and do so in a timely manner. Recently purchased a policy with team member Norma. The experience was overall excellent. Policy was explained in detail to avoid any surprises in the event of rendering of policy. This gives me peace of mind. Cant remember how long I have been a State Farm customer. Love the products and stability of the company. Truly the company you would want to have during the events one never wishes to have occurred.
Name: M***** V********
Date: 2021-04-22 20:57:42
Rating: 5
Comment: Ive had my life insurance here for about 3 years now. Love the product and love the service! The staff is consistently great on getting back to you at a reasonable time, and Ive always left with a positive experience, highly recommend this office!
Name: i***** p****
Date: 2021-03-17 14:53:25
Rating: 5
Comment: Very friendly and whenever I had a question they always got back to me right away.
Name: M***** R********
Date: 2021-03-11 22:23:40
Rating: 5
Comment: I’ve been with State Farm for several years now and have been through several incidents/accidents in that time and even though I’ve dealt with different employees, they’ve all offered me the kindest and most patient service. My last request was taken care of by Norma, I had some extra requests on top of adding a car to my policy and she never once made me feel like it was a burden. She was kind, and willing to help and just offered great conversation during the wait. Thank you to everyone at your office for knowing what true customer service should be.
Name: M****** R***
Date: 2021-03-11 01:09:10
Rating: 5
Comment: Patty is great at what she does. She’s always so patient and goes above and beyond. It’s always a pleasure to work with her.
Name: D*** D*******
Date: 2021-03-10 17:19:14
Rating: 5
Comment: State Farm has the best coverage and best customer service hands down. Norma at Karens office has been extremely helpful, taking her time to explore the best coverage options for us. She has been responsive and efficient, and I appreciate this office so much!
Name: R*** H*****
Date: 2021-03-08 21:10:39
Rating: 5
Comment: A good friend of mine referred me to State Farm and I am so glad I made that decision. Any concerns or changes I may need, State Farm is always ready to assist me. They are professional and treat you like family . Karen Gross has an amazing staff. Patricia always goes above and beyond when helping me . If you’re looking auto or life insurance, I highly recommend them .
Name: H*** B***
Date: 2021-03-04 18:43:14
Rating: 5
Comment: Excellent officeRecommend them highlyPatricia Malone is superbThey are responsive and professional
Name: E**** S****
Date: 2021-03-04 01:59:22
Rating: 5
Comment: I strongly recommend Patrica for all of your insurance needs. She is very professional and knowledgeable. Amazing customer service!!
Name: J****** W**********
Date: 2021-03-04 00:51:10
Rating: 5
Comment: I love this place. Every time I call the office, no matter who answers the phone, they are all professional and courteous. Any changes to my policy are processed quickly and with accuracy. I always feel like a part of their family when I work with them.
Name: Z**** R****** S****
Date: 2021-03-03 23:03:24
Rating: 5
Comment: I am a customer for Karen Gross State Farm Insurance. I received great customer service from Patty, she is great on explaining every detail in my police’s. What I love about them is that they have a great team, plus they’re bilingual. I will definitely recommend.
Name: K** C*******
Date: 2021-03-03 22:20:48
Rating: 5
Comment: When Charlie Torres retired we were moved to the Karen Gross State Farm office. We were not sure what to expect after many years with Torres and his group, but the transition was seamless and we are very happy. Patricia Malone has handled our accounts for the past few years and has done a fabulous job. She is very clear, timely, attentive and helpful.
Name: D****** I******
Date: 2021-03-03 22:03:56
Rating: 5
Comment: Patricia Malone was overall a wonderful person, she made it very easy to get car insurance and is even helping me with getting life insurance she is a great example of an employee definitely will be with State Farm forever, she made the experience great. Good job Patricia
Name: K** M**********
Date: 2020-11-12 00:01:08
Rating: 5
Comment: Very helpful with details.
Name: J*** T******* j*
Date: 2020-09-17 21:33:55
Rating: 5
Comment: I have been a customer of Karen for about 6 years and she is the best everyone there is considerate and always helpful Patricia and all the agents are top notch people I actually enjoy going in there and visiting them as I complete my transaction..Karen is a true American and is kind and caring to all her customers and colleagues Thank You Karen and all of her staff
Name: 2****** V******
Date: 2020-06-16 19:25:52
Rating: 5
Comment: I am so happy that we chose to work with Karen Gross. Weve been with Karen for several years now for our business, home, rental property, and vehicle insurance needs! I can honestly say that I couldnt be happier with her and her staff. I so appreciate her expertise in the fields of insurance, and even more than that, I appreciate that she always takes the time necessary for ME to make sense of all of it and to make an educated decision. Give her office a call. You will be glad that you did.
Name: B******
Date: 2020-04-26 00:43:33
Rating: 5
Comment: UNBEATABLE COVERAGE!!! They really go that extra mile for their customers. Highly recommend too anyone
Name: F****** S****
Date: 2020-01-29 21:29:20
Rating: 5
Comment: Staff is always friendly!
Name: A**** G***
Date: 2019-12-01 02:31:48
Rating: 5
Comment: Karen and her staff are fantastic.
Name: M**** G T*****
Date: 2019-04-20 16:38:36
Rating: 5
Comment: Amazing service, customer service and friendly I really recommended this place for any service you need.
Name: C**** H******
Date: 2018-10-08 22:32:48
Rating: 5
Comment: I came in the other day for a quote, and Manuel helped me. He was amazing! Super sweet, gave me all the information I needed, and was just super helpful with everything. He is awesome! Would definitely get my insurance here just because of him
Name: L***** M*******
Date: 2018-10-08 22:24:31
Rating: 5
Comment: Had the privilege of working with Manuel who was extremely knowledgeable when it came to all my car and home insurance questions. He had such a great attitude.
Name: L***** S*******
Date: 2018-10-03 22:08:57
Rating: 5
Comment: Great staff, very professional and very knowledgeable. I highly recommended Karen Gross State Farm for any of your insurance needs.
Name: G*** T*******
Date: 2018-10-01 06:51:32
Rating: 5
Comment: Staff are very helpful specially Juanita, she is very helpful, kind, very communicative and bilingual. She is the one that always helps me when i go. I recommend this place for car insurance.
Name: A**** M*****
Date: 2018-09-07 04:14:29
Rating: 5
Comment: I have known Manuel professionally for over two years and in every interaction I have had with him he has demonstrated the characteristics that define him as an agent: respectful, concern for the personal well being of his clients, foresight and expertise in the insurance industry. I would 100% recommend him to anyone. Thank you Manuel for going above and beyond!
Name: J*** J******
Date: 2018-08-08 21:51:06
Rating: 5
Comment: Awesome experience, with a team of well dressed individuals!! Manuel helped me understand life insurance a lot better and was able to set up an affordable plan!! Thanks!
×
Name: B***** H***
Date: 2024-06-27 22:59:19
Rating: 5
Comment: Im a new State Farm customer. I was very happy with my quote . Since then theyve been friendly, helpful and has kept me informed. Which is so helpful with the process of being a new customer.