Kelly Duong - State Farm Insurance Agent

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Name: b** t***
Date: 2024-06-05 05:13:10
Rating: 4
Comment: Good service however recent significant price increase for renewal made me want to shop for quotes from other insurance companies!

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Name: L*** A******
Date: 2024-04-20 00:13:44
Rating: 5
Comment: Iris Is Very Helpful, Keeping me updated when it comes to payments that I forget to pay, before my policy gets canceled!

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Name: C******
Date: 2024-04-16 22:03:23
Rating: 5
Comment: I’ve been a member of the State Farm family for I would say 25 years or so. Kelly and Iris are always so helpful with any questions or concerns I may have. I’ve considered shopping around for other insurance companies because of the high cost of insurance…It makes sense to shop around, right? I thought about it, but then the relationship that we’ve established with Kelly and Iris makes better sense than switching. I periodically call and see if there are ways to save on the cost insurance and they always offer reasonable solutions for me. I don’t know what I would do without Iris! I highly recommend Kelly & Iris at State Farm.

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Name: m**** s******
Date: 2024-04-13 22:19:57
Rating: 5
Comment: Best service 100%

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Name: A*** G*******
Date: 2024-04-10 01:55:05
Rating: 5
Comment: Iris Villa was exceptional, great costumer service, great communication and very attentive. She literally gave me a peace of mind getting the perfect coverage to my car. I couldn’t be more satisfied and pleased. Thank you Iris.

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Name: T** N*****
Date: 2024-04-10 01:29:51
Rating: 5
Comment: We’ve been a client of Kelly Duong State Farm for over 10 years. Everyone in this office are truly knowledgeable with the products and their customer service is fast and accurate.

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Name: D*** E*****
Date: 2024-04-09 20:09:42
Rating: 5
Comment: I have been a client of Kellys and her office for about 5 years. What do you want from an insurance agent - efficiency, customer service and accessibility? She and her officemates Iris & Duc provide these services exceptionally well. A great group of people to work with!

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Name: T**** H*****
Date: 2024-04-09 03:08:07
Rating: 5
Comment: Iris was kind and helpful. She worked with me to get the right coverage for what I could afford.

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Name: N*** K**
Date: 2024-04-08 23:05:32
Rating: 5
Comment: Without Iriss help we might need to leave State Farm-- she is our favorite agent. She explains the questions very accurate n happily respond! Thanks to Iris 👍🎈

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Name: D****** P***
Date: 2024-01-16 21:17:46
Rating: 5
Comment: Asking Duc, he so nice and friendly. Duc helped me everything . I highly recommended this office

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Name: A***** C******
Date: 2023-12-28 02:09:59
Rating: 5
Comment: Agent Iris Villa was very helpful,I always get a quick response.I have no regrets going in this place,very nice and friendly people.

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Name: A****** S*********
Date: 2023-12-28 01:36:38
Rating: 5
Comment: Iris helped me get a new insurance policy on my car. It was super fast and easy to complete. Iris was a total professional, and her kindness and patience is much appreciated.

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Name: K**** D***
Date: 2023-12-28 01:02:01
Rating: 5
Comment: Iris and Kelly have been helping my family with a variety of insurance policies for many years and their service has always been quick and reliable. We look forward to a long relationship with their office.

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Name: J******* R****
Date: 2023-11-01 23:01:01
Rating: 5
Comment: Have been working with Iris and she is amazing my schedule is crazy and she was quick to answer emails and get things handled. She has made a huge stress disappear for me

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Name: L***** R******
Date: 2023-10-27 22:44:33
Rating: 5
Comment: I always get terrific service and quick response from everyone at Kelly Duong State Farm Insurance. Today, Iris Villa went above and beyond to assist me with my auto insurance.

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Name: S***** M******
Date: 2023-09-30 01:23:50
Rating: 5
Comment: Excellent customer service, always helpful.

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Name: G***** F****
Date: 2023-09-30 01:10:17
Rating: 5
Comment: Iris always provides us with outstanding customer service and goes above and beyond. She is greatly appreciated. Thank you Iris for your continued support.

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Name: S******** D******
Date: 2023-09-30 00:58:17
Rating: 5
Comment: Iris was very quick and had great customer service!

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Name: E***** B***
Date: 2023-09-22 00:01:25
Rating: 5
Comment: Kelly and her team are all super friendly and helpful. Kelly helped me with commercial liability insurance for my business, letting me know all of my options and being upfront about the costs. She came up with creative options to make sure that I checked off all of the boxes my landlord required but at the lowest possible cost. Her team always makes sure that Im aware of the other services they offer but are never too pushy, and theyre very quick about responding to phone calls and emails. Highly recommend their services!

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Name: V* V*
Date: 2023-09-14 23:05:45
Rating: 5
Comment: Duc helped my mom and me with opening our auto insurance with State Farm Insurance. He guided us through their insurance policy and helped us find the best option for us. He translated everything to Vietnamese for my mom and answered all of her questions well. Overall, my mother and I are satisfied with Ducs assistance with submitting our application. We look forward to working with him again and other agents at Kellys office in the future!

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Name: A*** V***
Date: 2023-08-30 19:36:24
Rating: 5
Comment: Kelly and Iris worked quickly to get me an auto insurance plan that met all my needs at an affordable price! Highly recommend.

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Name: J*** T***
Date: 2023-08-29 20:16:24
Rating: 5
Comment: The Best in the industry.

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Name: L*** N*****
Date: 2023-08-28 21:31:40
Rating: 5
Comment: I’m very pleased to get the service from May. She is very quick and helpful with choosing my quote and price for my auto insurance. As I compared with other insurances that I used before, I highly recommend State Farm with better price and coverages.

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Name: T* P***
Date: 2023-08-19 19:33:36
Rating: 5
Comment: Amazing work. Thank you for helping with my car accident. I am grateful for this company.

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Name: N** H****
Date: 2023-07-19 04:24:59
Rating: 5
Comment: The service from Kellys office is excellent. People from her team are always friendly and professional.

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Name: K**** H**** A*******
Date: 2023-06-29 23:08:19
Rating: 5
Comment: I love Kelly & her team! Ive had my business insurance with them for awhile now and never had a complaint. Any time I need help, they are always there to answer my questions. Any requests I have such as COI, they are more than happy to take care of it. Highly recommend!!

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Name: M****** P***
Date: 2023-06-26 21:26:20
Rating: 5
Comment: Great to work with. Fast response, answers all concerns and questions. Works with you especially with multi policy.

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Name: J*** A*****
Date: 2023-06-21 23:22:51
Rating: 5
Comment: The best in insurance, very good service, I recommend them 100%

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Name: V*** T*****
Date: 2023-06-21 23:18:50
Rating: 5
Comment: If you need a commercial insurance for your business, this is very reliable and fast place you must try

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Name: J******* P*****
Date: 2023-06-12 23:04:19
Rating: 5
Comment: Ana was very helpful. Saw what I needed help with and called right away to further assist.

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Name: B*******
Date: 2023-06-10 00:02:45
Rating: 5
Comment: Both Ana and Iris helped my whole family with our insurance. They helped my husband and us the most when we bought our first RV and truck by giving us good discounts. Whenever we need help with something or have questions and concerns, Iris and Ana would always pick the phone and would promptly help us with what we need. Im very satisfied with their outstanding customer service and for putting their clients safety and wallet first!

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Name: K****
Date: 2023-06-07 00:39:48
Rating: 5
Comment: This office is very friendly. I few months ago I had a few questions about my policy and the person who helped me took his time clarifying and made sure I wasnt left confused. Fast forward to last week, my car needed to be towed and they were able to reimburse the towing fees. What I like most is that they keep you updated about your inquiries and if your anything like me, followups help alleviate stress. Thank you for your patience when speaking to your customers. Please keep this up!

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Name: A***** C*****
Date: 2023-06-02 23:57:51
Rating: 5
Comment: Very professional and quick service! I had to cancel my previous insurance with another company because I could never get a hold of them. They would answer me weeks later. Kelly and her associates are very friendly and knowledgeable. They also answer calls immediately and respond very quickly. I would highly recommend them for all your insurance needs.

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Name: M** A**
Date: 2023-06-01 01:15:36
Rating: 5
Comment: Love Kelly and her agent team members. They are very professional and helpful their customers.

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Name: G***** E******
Date: 2023-05-31 03:56:43
Rating: 5
Comment: Very good Service. And very attentive, very kind when I have questions.Happy customer 😀

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Name: A** N***
Date: 2023-05-31 02:14:51
Rating: 5
Comment: They have always given me the best prices and the best service State Farm is always there when I need it

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Name: C**** N*****
Date: 2023-05-31 00:36:19
Rating: 5
Comment: Awesome agents! Currently Iris is the person that’s helping me and keeping me updated, she’s the best! Super nice and easy to talk to. I always have so many things going on I always lose track of the payment dates. She is always on point on helping to remind you. Instead of how some agents just threatens to terminate your contract or doesn’t remind you at all. Agents here are always nice and helpful!

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Name: J******* C*****
Date: 2023-05-31 00:00:26
Rating: 5
Comment: Kelly and Iris are a great team to work with. They are very informative and helpful. I get quick responses to any questions or issues I have.

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Name: v******* t*****
Date: 2023-05-30 23:49:59
Rating: 5
Comment: Very good experience

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Name: K**** N
Date: 2023-05-25 17:31:35
Rating: 5
Comment: Friendly team member! Very responsive and thoughtfulOnce I move back to CA I will transfer to insure with Kelly’s agency

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Name: S**** K**
Date: 2023-05-24 23:21:53
Rating: 5
Comment: I’ve worked with Kelly, Ana, and Iris and they’re all wonderful. Great customer service each time. They really take care of you!

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Name: C******** N*
Date: 2023-05-22 17:48:26
Rating: 5
Comment: May helped me and she is amazing! She made the whole experience really easy, and was so accommodating. I definitely recommend this place for your insurance needs.

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Name: A***** N*****
Date: 2023-05-05 17:52:12
Rating: 5
Comment: Super helpful team and provided clear information to make informative decisions. Highly recommend!

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Name: j*** s****
Date: 2023-05-02 03:04:44
Rating: 5
Comment: I’ve been with Kelly for years now and will stay for as long as I need insurance. She’s handled every auto policy and renters and the prices are always great. Her office always answers the phone, get quotes back instantly and everyone is very friendly.

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Name: Y****** G***
Date: 2023-05-02 01:50:50
Rating: 5
Comment: Kelly and her staff always go above and beyond. Iris is amazing and always helpful. For all insurance needs this is the team to go to.!

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Name: V** A********
Date: 2023-05-01 23:33:14
Rating: 5
Comment: Kelly and Iris continue to provide amazingly quick responses and take care of all my insurance needs the moment I reach out to them. Twice now Ive contacted them for car insurance and renters insurance. They got me covered within 24 hours of contacting them. Theyre so quick to respond and take really good care of their clients!

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Name: H** T***
Date: 2023-04-28 05:28:01
Rating: 5
Comment: I got my first car last year and I was looking for insurance for my car. I went to multiple places to get quotes for my car insurance. Im so glad to get to talk to Duc(Kevin) Huynh, he helped me find the best option for my car and Ive been saving a lot of money every month. Duc(Kevin) and his team have always been the MOST helpful in any situation we have been in. Hes professional, patient, super responsible, and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. Hes friendly and he went out of his way to help. This is one of the reasons I remain a loyal Kelly Duong - State Farm Insurance Agent customer. In addition, good rates on my insurance need too! HIGHLY RECOMMEND Kelly Duong - State Farm Insurance Agent for all your insurance needs. Cant beat the price or service!

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Name: C**** Y***
Date: 2023-04-27 16:16:59
Rating: 5
Comment: Duc Huynh is the to go person if you every need insurance. He is super professional, very responsive and always trying to help you find the best deal!

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Name: M********* F**
Date: 2023-04-27 00:27:35
Rating: 5
Comment: I have been a State Farms customer for several years, we have our cars and our little house with them, I have never had a bad time or problem with them. All staff serve you in a professional and efficient manner. I recommend them without any problem

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Name: J**** S*
Date: 2023-04-26 21:21:42
Rating: 5
Comment: Kelly is professional, and her staff - Ana is the best!

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Name: J****** E******
Date: 2023-04-16 22:17:28
Rating: 5
Comment: Always great Customer Service!! And quick responses.

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Name: A******** E******
Date: 2023-04-16 22:14:15
Rating: 5
Comment: Kellys office is honest and trustworthy. They always answer my questions with a smile.

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Name: M******** D******
Date: 2023-04-08 18:30:04
Rating: 5
Comment: Excellent customer service always available when I have a question about my account.

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Name: T** H****
Date: 2023-04-07 17:44:09
Rating: 5
Comment: Very helpful staff and cheapest place in town.

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Name: H** K**
Date: 2023-04-05 19:25:45
Rating: 5
Comment: Friendly and informative agent and team at this office. Team members all very responsive and helpful throughout policy changes and events. Would highly recommend.

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Name: J** B***
Date: 2023-03-28 21:56:20
Rating: 5
Comment: Legendary, superior customer service is rare in today’s market place, yet Kelly and her staff never fail to meet my needs and exceeded my expectations. They are the best!

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Name: L*** D*****
Date: 2023-03-24 19:13:46
Rating: 5
Comment: This is my very first public posting providing feedback or endorsing anyone or any business. I can do that now because - in more than a decade - I have never had a question or made a request of Kelly Duong and her team that has not been promptly and comprehensively responded to. Every member of the team reflects standards set by Kelly. It’s a pleasure to work with them.

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Name: J****** C******
Date: 2023-02-28 19:25:28
Rating: 5
Comment: Kelly and her team have been amazing to work with. As a business owner, they have been very helpful and responsive with all my business insurance needs.

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Name: K******* T***
Date: 2023-02-26 08:28:44
Rating: 5
Comment: Love love love Kelly, Iris and Ana! The sweetest group of ladies. Have been working with them for years now and have never been disappointed with them once. They respond quickly and always made sure I got what I needed in a timely manner. Working with them is so easy and stress free. Definitely will be working with them for many more years to come!

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Name: B******* E****
Date: 2023-02-03 01:55:20
Rating: 5
Comment: I had been jumping through hoops with a different insurance provider, trying to renew auto insurance for myself.My boyfriend was able to contact his auto insurance provider (this office) and was immediately connected to Iris Villa. She was able to get me completely insured within less than 30 minutes! She went over the coverage options and details and helped make this entire process as stress-free as possible.I have been raving about this experience to my friends and family all day, as I cannot believe she was able to accomplish in 30 minutes what this other provider was unable to do over the course of a month and a half.She’s knowledgeable, efficient, and incredibly helpful.I now have an insurance policy that offers more coverage at a lower price. I cancelled my request with the other auto insurance provider and am very happy to have joined State Farm.

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Name: E****** �*************** G*******
Date: 2023-01-19 23:26:56
Rating: 5
Comment: I have gotten nothing but great service since i switched over from my old insurance. Iris was very helpful and got everything i needed done, quickly and efficiently.

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Name: p***** r********
Date: 2023-01-17 18:21:19
Rating: 5
Comment: Staff made it easy to communicate with & helped me out as quick as they could

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Name: B**** R******
Date: 2023-01-15 01:43:06
Rating: 5
Comment: Kelly and her team are very helpful and kind, always answering all the questions I need help with.

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Name: C******* R****** C*******
Date: 2023-01-07 03:41:35
Rating: 5
Comment: Great customer service & friendly employees

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Name: L***** C*******
Date: 2023-01-07 03:38:17
Rating: 5
Comment: Kelly Duong and Iris are very friendly and helpful. I’ve been with them for a couple of years and they give you great service. They’re very fast and reliable. Thank you so much. 😊

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Name: L*** V*
Date: 2022-12-15 00:38:14
Rating: 5
Comment: Kelly was so calm and super helpful during our recent auto insurance claim. She went out of her way to ensure that everything moved smoothly and efficiently so that everything could be finished before our upcoming trip overseas. She worked seamlessly with us and the claim adjustor...it was truly unbelievable what a good job she did. Weve been with State Farm for years...and Kelly is a reason why.

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Name: T** V*
Date: 2022-12-14 23:42:43
Rating: 5
Comment: Thanks Kelly for being so responsive and helpful with our recent car accident. Believe it or not, you even made this experience pleasant for us.Thanks again for always being there when we need you.

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Name: a*********
Date: 2022-11-30 00:09:53
Rating: 5
Comment: Kelly, Iris and Ana are all amazing!! Excellent customer service. They always go above and beyond and make sure all of our questions are answered. We have been with them for years and never had a problem. Highly recommend them. Thank you Kelly & your team for all that you do!

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Name: L**** R****
Date: 2022-11-22 22:52:38
Rating: 5
Comment: This is hands down the best insurance agent Kelly Duong always there when I have questions great customer service the best office staff give them a visit youll be glad you did!!

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Name: M****** A******
Date: 2022-11-11 09:34:39
Rating: 5
Comment: Kelly is amazing, I called in spoke with her about needing to change the liability coverage on my policy per my employer request. She understood the urgency of the request and got straight to work, which ultimately got me back to work! Kelly is definitely an asset to State Farm and exceeding customer’s expectation’s!!!

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Name: r******* g******
Date: 2022-11-04 04:05:57
Rating: 1
Comment: I have been a customer of Kellys for over 15 years. At one point I had over 13 policies with her for stores I owned, personal cars, non profit insurance and my home. I got into an accident this year where I was side swiped on the freeway. I have never filed a claim like this so I called to file a claim with Kelly, my provider for over 15 years. They did not inform me that because I went through them that I would have to pay a deductible until after my car was in the shop getting fixed. They said the deductible would be paid because they were handling the claim as I did not go directly to the other party. They did not handle the claim though. Kelly and her team were very slow in answering my concerns until I was completely ignored by them entirely. The car took longer than normally due to parts being on back order or supply chain issues. She told me after a few weeks of having my rental car that I would have to pay the rest out of pocket. I asked her to call Statefarm to see if they could extend it considering the situation but instead they told me to call Statefarm customer service. I waited on hold for over 30 minutes each time I called customer service. At this point I was frustrated and again asked her office for help. They were very slow in responding and made me feel like I was alone in this, nothing like their commercials where they make it seem like you have a reliable agent there to help you in times of need. Kelly has been helpful when it was time to renew my policy all of these years but the time I needed her help she seemed too bothered to help. It has been almost 3 months since I paid over $1400 in rental car coverage for an accident I did not cause. Even though Statefarm charged me the deductible they refused to help me get this issue resolved. I informed Kelly that I was in a very tight financial situation and really needed her help and her response was This will be my last communication regarding this matter. I am saddened by her lack of empathy in a time of need when I have been a loyal customer for so long. Needless to say, I am actively looking for another provider at this point. If you are looking for a provider please consider how Kelly treats her loyal long term customers before thinking of being represented by her and her team.

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Name: M***** L**
Date: 2022-10-07 00:01:38
Rating: 5
Comment: Kelly has provided our family with 20 years of outstanding services. She’s very professional, patient, kind, and always responsive with any concerns or questions we may have. Highly recommended!

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Name: J****** A**** A*******
Date: 2022-10-06 20:16:50
Rating: 5
Comment: Amazing agents! Iris and Ana were a very big help and super kind. I always appreciate good and kind customer service. They took the time to explain the whole policy and I have never had that happen so it was a big thing for me to be able to understand the policy. 100% would recommend this office for any insurance needs. Thank you guys for your help!

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Name: L**** G****
Date: 2022-09-29 06:02:21
Rating: 5
Comment: I have been with State Farm for almost 10 years. I never had any problems with communicating with them. They will call to remind me of my upcoming payments, walk me through issues I may have with the insurance. Iris has been very helpful with all my questions I have. I would highly recommend this State Farm office for all your insurance needs.

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Name: M*** D***
Date: 2022-09-28 19:19:56
Rating: 5
Comment: Kelly and her team are amazing. They’re always helpful and informative. My husband and I have been insured through State Farm through the help of Kelly and her team since 2013.Iris is our main point of contact at the office and she is so sweet and always quick to respond. Anything that needs to be updated - she’s always sending me an email or text to remind me.

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Name: R*** R********
Date: 2022-09-27 02:00:51
Rating: 5
Comment: Kelly and her staff have always been so helpful in answering any questions/concerns. They have serviced all my insurance needs and never disappoint!

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Name: J*** D****** J**
Date: 2022-09-24 00:38:30
Rating: 5
Comment: Kelly and her team have been awesome for any claims or issues we have had over the years. Great customer service and would definitely recommend them to everyone!

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Name: S***** C********
Date: 2022-09-22 18:57:19
Rating: 5
Comment: One of the best insurance agents in Orange County. Kelly and her team go the extra mile. Reliable service with a smile!

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Name: P******** N*****
Date: 2022-09-20 19:05:14
Rating: 5
Comment: I trust Kelly wholeheartedly as my agent. I have a life insurance policy, as well as my auto, and have always had impeccable service. She explains everything in such a clear and concise manner. You can definitely tell that Kelly has been in the industry for awhile and knows exactly what she’s talking about. She has always been able to clarify any questions that I have in such a prompt manner as well. Run, don’t walk, to Kelly for all of your insurance needs!

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Name: M****** K******
Date: 2022-09-20 18:44:02
Rating: 5
Comment: Kelly has been our State Farm Agent for over 8 years - she is always available to answer our questions and help with our insurance needs. Kelly’s team is the best!!I continue to refer all my friends and family to the Kelly Duong State Farm Agency !

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Name: P******* L*
Date: 2022-07-28 20:35:26
Rating: 5
Comment: Kelly’s office is the best. I’ve been with her for probably +10yrs. Super knowledge and helpful. Genuinely a great person. She even donated to send me on a medical mission trip for school once. Iris is also great. Always on point when it comes to updating me on my policy at all times. Thank you guys!!

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Name: L*** I*** Y***
Date: 2022-07-08 20:32:47
Rating: 5
Comment: Appreciated the excellent service!

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Name: C** D***
Date: 2022-06-25 02:59:19
Rating: 5
Comment: Kelly and Iris are always very helpful. They really get to know their clients and is always helpful in answering questions and concerns.

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Name: R*******
Date: 2022-06-08 22:15:19
Rating: 5
Comment: Great customer service. They are always available when I need them.

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Name: L** H********
Date: 2022-02-26 01:46:09
Rating: 5
Comment: Like a good neighbor, StateFarm is there🎶

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Name: V******* F*****
Date: 2022-02-26 01:00:53
Rating: 5
Comment: Switched my insurance with them n they are the best great staff friendly n always there to help

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Name: L*** V****
Date: 2022-02-25 22:01:07
Rating: 5
Comment: I have been a customer for over 5 years with Kelly and her team. They’re always so helpful and answers all my questions. I’ve been late on my payments more than once and they’re very accommodating and will help you out. Thank you Kelly and your awesome team!!

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Name: H** N*****
Date: 2022-01-28 22:50:54
Rating: 5
Comment: Office works well. Duc helped me wholeheartedly with the insurance documents.

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Name: B******* V*
Date: 2022-01-26 04:59:22
Rating: 5
Comment: Kelly Duong and her staffs were wonderful. I had them work on my insurance policy for many years and never disappointed. Every time when I need to update my policy or ask for liability certificate for my service, they were very responsive and have the certificate ready with in hours. This was a thumb up for the service that I was waiting from my agent to help when I need them to. Not to mention the staff were very friendly and willing to listen to what I need and wouldnt hesitate to make it possible. Kelly Duong and her staffs with State Farm gave me peace of mind when I have my home and business insured under their umbrella. Not to mention, I got birthday card, greeting card and a calendar with my name on (lolz. ) every year. Very thoughtful but sweetAnyway, highly recommend. Great service, friendly people and professional knowledgeable in their service.

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Name: A***** G
Date: 2022-01-19 03:48:57
Rating: 5
Comment: Been our family’s car insurance provider for a few years. Always on top of everything and everybody in the office has always been helpful.

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Name: T**** T*****
Date: 2022-01-12 21:17:49
Rating: 5
Comment: Friendly staff and great customer service! Been going to Kelly Duong’s insurance agency for 10+ years. Highly recommend!

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Name: v* l**
Date: 2021-11-22 21:18:40
Rating: 5
Comment: Kelly is very responsive, helpful, and informative. I moved from another state and Kelly has been making my transfer as smooth as possible. Highly recommended!

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Name: D**** L**********
Date: 2021-09-10 17:58:24
Rating: 5
Comment: I have been with this office for many years now for both car insurance for me and home owners insurance. I have sine added 2 other cars and drivers and the process of changing and adding were sooo easy. Iris is very helpful and helps gets you the best rate possible. I can always count on them for whatever help I need. This office is the best. Keep up the good work you guys!!!

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Name: C** N*****
Date: 2021-09-01 03:46:58
Rating: 5
Comment: My tax accountant referred Kelly to me back in 2020. Kelly Duong and her team has handled worker’s comp and GL for my business. From her great staff to her hard work, she has always been available to me whenever I had a question, no matter how simple or complex. Their rates are great and their customer service is exceptional. I definitely recommend broad spectrum for any insurance needs! I couldnt be happier! Kelly is the BEST insurance agent I’ve ever met. Very sweet and treat her customers with respect. I just love her attitude. Her business rated 5-star for a reason.

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Name: J***** H********
Date: 2021-08-13 18:59:45
Rating: 5
Comment: Iris is awesome she is very professional and gives the best customer service. Iris helps me all the time with all my needs. She is very patient and explains all the policies correctly, she offers what best fits your needs.Iris is the best, giving you professional service and excellent customer service. Iris has helped me with all my policies. He is very patient and explains everything to you in detail. She gives you recommendations according to what you need.

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Name: C**** P***
Date: 2021-08-09 17:35:30
Rating: 5
Comment: Still a good office

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Name: N*** T***
Date: 2021-08-04 00:49:36
Rating: 5
Comment: Kelly and Iris are awesome! They are both always available and so helpful. They spend the time walking you through the process if you don’t understand something. They definitely take care of you as a customer and you never feel rushed when you are on the phone with them. 10/10 would recommend.

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Name: a******** m******
Date: 2021-05-28 00:25:30
Rating: 5
Comment: I’ve had State Farm Insurance with Kelly Duong and team for over 10 years and I’ve never been more satisfied. They go above and beyond with customer service and will always find ways for me to save money. They are friendly and so efficient! In particular, Iris has been the sweetest rep I’ve ever dealt with. Do yourself a favor and choose Kelly’s team to handle all of your insurance needs.

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Name: F******** S********
Date: 2021-05-21 01:45:19
Rating: 5
Comment: The folks here are great to work with, they always responded quickly to my questions and concerns. They present me with insurance options that best meets my needs, and with great rates. I highly recommend this agency.

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Name: F******** F*******
Date: 2021-04-29 22:02:49
Rating: 5
Comment: I love working with them, Great professional and quick serviceGreatest Agents to be with !!

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Name: A******* M*********
Date: 2021-03-21 14:12:54
Rating: 5
Comment: As an 18 year old with car insurance for my first time, the Kelly Duong State Farm Insurance has helped me tremendously. The employees not only explained every detail about my insurance plan, but they continued to inform me regarding policy changes and explained to me how that may effect me. The employees are extremely kind and sound genuinely happy to help with any and everything. I highly recommend that you give them a call and see for yourself that their customer service is superb.

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Name: J*** T***
Date: 2021-03-16 14:38:53
Rating: 5
Comment: I have been insured by state farm for over 9 years and I can say Im happy with no regrets at all. Not only that state farm has very good rates that reward good driving habits as well as loyalty, Kelly Duong was the star as well as her carefully picked staff. Everyone here is very knowledgeable and can help you with any question you throw at them - conventional or not. Kelly Duong understands the headache that comes with insurance, however she will do her best to make sure you have peace of mind. If youre thinking of getting a quote or getting insured by SF. Just call them. You wont regret it.

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Name: F******** P****
Date: 2021-03-13 01:49:32
Rating: 5
Comment: Kelly & Iris have literally helped so much with diff situations I have encountered thank you girls so much for always working with me and for that great customer service YOU GUYS ARE the BEST!

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Name: B******* M********
Date: 2021-03-13 01:43:16
Rating: 5
Comment: I love how responsive they are and always reaching out.

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Name: h****** p***
Date: 2021-03-11 21:38:33
Rating: 5
Comment: Kelly Duong and her team are beyond helpful and caring. They do more for the clients and they’re always quick on responses to get you back on your way. They are always looking for new ways to improve, their hard work does not go unnoticed. :)

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Name: L*** P***
Date: 2021-02-27 12:39:48
Rating: 5
Comment: We have life, auto, home and umbrella insured at Kelly Duong State Farm agency for 10 years. The services there are great. Kelly and staffs are very professional, responsive, friendly and helpful to assist my family in insurance needs.

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Name: G******* J**** F*****
Date: 2021-02-03 00:11:41
Rating: 5
Comment: I am grateful that God has guided me to this office. Kelly Duong and her team have treated me as a VIP customer, theyve been there, for me, in times of great stress. They have responded quickly and the service has been of high quality. an important feature is its disposition to keep the customer informed of its benefits and any changes that arise in relationship with its policy. God bless you all guys.

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Name: M*** L**
Date: 2021-01-19 18:22:19
Rating: 5
Comment: Kelly Duong has been great! She responds quickly to messages and has quickly solved all of my renters insurance problems despite our frequent moves. She was even able to offer more coverage for the same price when we moved to a different (presumably safer) area.

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Name: B**** F*******
Date: 2021-01-16 00:03:29
Rating: 5
Comment: Very fast and reliable service! Thank you very much!!!

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Name: J***** V***
Date: 2021-01-15 19:20:58
Rating: 5
Comment: This is the best insurance agency that I have ever experienced and will be with forever. Kelly and her amazing team members take the time to get to know and fully understand your needs, then find the best policies to ensure you and your family are fully covered for the unexpected. They are always looking out for us and are quick to answer any questions or tend to any needs we have.

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Name: A N*
Date: 2020-11-21 01:15:17
Rating: 5
Comment: Kelly and her team always go far and beyond our expectations. Not only they strive to give us competitive numbers but also provide us with honest and constructive advice which added a lot of value to our business.

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Name: T**** S******
Date: 2020-11-20 21:29:32
Rating: 5
Comment: My whole family goes through Kelly’s office for our home and auto insurance policies and we love the quality of care we get from Kelly and her team!

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Name: P******** N*****
Date: 2020-11-20 04:53:17
Rating: 5
Comment: COVID-19 has been tough for everyone. Having a great insurance company back you during this difficult time provides peace of mind.Kelly has reached out multiple times during the past 7 months to make sure our policies still make sense. She also made sure that our information is accurate so that we were not paying more than necessary.Thank you for helping our family during this tough time!

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Name: N********
Date: 2020-11-19 22:54:27
Rating: 5
Comment: Kelly and her team are wonderful. Highly proactive and responsive. They frequently reach out to make sure our policy is up-to-date to provide us the best coverage as well as savings as much possible.Highly Recommended!

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Name: I******* D******
Date: 2020-11-19 22:43:28
Rating: 5
Comment: Kelly and her team members are very experienced and will always help you make an informed decision that protects you and fits your budget. They are friendly, trustworthy, and honest above all else!

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Name: P* U*
Date: 2013-01-16 14:41:14
Rating: 5
Comment: “Like a good neighbor, State Farm is there”… They stand behind their quote and I am pleased with the prompt, professional customer service they provided me. Kelly is by far the best agent in California, along with my other State Farm agent in Texas. I came into Kelly’s office looking to purchase auto insurance for my new truck and I left the office with more than I expected! She SAVED me a BUNDLE on auto insurance and helped me refinanced my car loan!! I was very pleased with her customer service; she went out of her way for me. She was very prompted with returning emails/calls and kept me updated with my refinancing. I highly recommend Kelly to anyone who LOVES to save money! Trust me, I’m not the type that likes to write reviews or rant, but Kelly deserves this review!!