Kerbside pickup
Yes
KFC in Cedar Springs
Categories
Location on the map
Cedar Springs, Kent County, Michigan, US
Service options
Takeaway
Yes
Dine-in
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible lift
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Comfort food
Yes
Kids' menu
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Tourists
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 616-696-3600
Site: https://locations.kfc.com/mi/ced...
Site: https://locations.kfc.com/mi/ced...
Opening hours
- Monday:10:30AM–11PM
- Tuesday:10:30AM–11PM
- Wednesday:10:30AM–11PM
- Thursday:10:30AM–11PM
- Friday:10:30AM–11PM
- Saturday:10:30AM–11PM
- Sunday:10:30AM–11PM
KFC in other cities:
Comments (199)
Always forget things when they run food out to you… because you always have to pull away from the drive thru to wait for everything which I guess I understand. Forgot something on my order so I called and said I would come back for it and they told me it would be ready. Sat in the parking lot for 10 minutes before finally asking one of the employees about it and they hadn’t even been put in the fryer yet. Disappointed
Actually went to A&W ..Who knew and how convenient to have both in the same spot..what is all American than fried chicken and root beer float .. 😋Yum
Staff are friendly and.had fast Service.Food was good, fries were ok. Very disappointed with the drink! The cup was 3/4 ice , so you only get a little pop.
Got home opened the small bucket, 8 pieces of what looked like fried Cornish game hen. Very sad dinner for 26 dollars. Guess there glory days are gone.
Went through the drive through and no gravy for the potatoes. It is a stop on my way home from work and a half hour away. Cant just swing back through.
Im still waiting my the curb for my food its been 20 min.. but everyone else that has ordered since I parked has gotten their order!! Worst place EVER
So me and my family went to KFC tonight through the drive-through and a lady was taken our order, then a man interrupted very rudely and was giving us a hard time. I understand not many workers are working, so it can become stressful. But that does not give you the right to dish it out to the friendly customers. Completely disgusted with the expierence. We were the only ones in line and it still took 25mins to get our food out.
So slow! Make sure you have enough time for a sit down meal is you plan to get drive through here. Other than that food is good.
Kendra and her team go above and beyond to make sure our factory has a delicious lunch (for 125+ people)!
Food was good. Workers were friendly. Drive thru was slow.
It has standard KFC fare, but is always exceptionally busy and occasionally screws up orders. Only occasionally though, youre must likely fine. Today for example, ordered a side of KFC fries and they substituted A&W fries without asking if it was ok or for a substitution if it wasnt. Not even a heads up.
The KFC on 17 Mile in cedar springs has got to be one of the worst Ive been to there has been numerous times they just dont have chicken at all. Ive also ordered online a few times thinking it was going to be a little quicker not at all still end up spending 20 minutes in line to get my food they should really have at least one of the doors open so you can go in and grab it
We stop here regularly on our way home from GR. There is usually a wait due to short staff. (Hiring posters and signs all around the building.) Occasionally, they get a special order wrong, but the food is good, hot, and you can tell everyone is doing their best. Thanks for all your hard work, everyone!
Dry chicken and mashed potatoes with no spoon makes for a lame lunch ... didnt even get honey and butter for the biscuit
Horrible service and always wait in a giant line just to get up to order and them say they are out of chicken . How is this manager not looking out the window and seeing the line . Make a call manager and put more down before they are gone . How about look at what an average has been over the last month nightly and make sure you have enough ready . This place needs a new manager
Gave my carry out order, got to my car and checked.. wrong order. Went back in and finally got my order made correctly. Whilst waiting the phone rang and rang as older lady running shift replies shes not answering. There was a full crew, so why did this happen? Lack of management skills is my guess or she just didnt care.
This is literally the worst kfc on the planet. I dont go often but the 2-4 times a year I do go I always make the mistake of going to this location and tonight was the last time. Without fail they get my order either wrong or hand me the wrong order entirely and tonight it was wrong even after going back a second time. Not to mention everyone there is insanely rude. Save your time and money and head somewhere else. Its overpriced anyway.
Wow cant believe just how expensive and for what you get! Its not even good!
Very disappointed, and the second time being let down here and only been here twice. This time i ordered a 2 mash potato and chicken bowls. They gave me 2 mac and cheese bowls, so we went back through the line. When i explained that they had made a mistake the woman at the window gave me an attitude and ordered me up 2 mash potato bowls. So figuring that they got it right we headed home. On the way home we noticed they put no gravy in the bowls and put a pound of corn in one and as for the other, it taste like they had dumped sugar in it.Completely uncalled for and no reason to treat customers that way. I had no atitude with the stff there but was treated as though i should have never told them about their mistake. I will no eat there again
I only came here cause A&W was The C Store with them and I cannot resist them 🥰
Be sure to check your bag before leaving! This was my third visit with no silverware napkins or condiments in the bag...Ive gotten creative eating mashed potatoes on the road!
Too greasy. KFCs are really a shot in the dark as far as the quality of the food coming out... The colonel is like on a barbecue spit in his grave ~ jussayin
Good food. Busy the day we went here but they got us our food as quickly as could be expected. Food was hot, fresh and order was accurate.
Theyre short staffed always and it shows in there quality and service. A&W is only hotdogs burgers and fries. But i love there rootbeer from the keg. So three stars.
Went to A&W soooo yummy with root beer!!! 😀❤️
The line in the drive thru wrapped around the building and into the street, but the wait was surprisingly short. And we got exactly what we ordered. That almost never happens, at most fast food places, great job.
Even though we arrived shortly be for closing, the staff were polite and served fresh food. The chicken pie is our favourite - flaky crust and generous filling featuring sizable pieces of chicken. We also like the bowls. The $5 fill up is great value.
I can honestly say I have no issue with their food. Nothing outstanding but nothing bad either. My real issue is how they regularly screw up your order. Nothing like going home to find your missing something or they gave you the wrong item. The pessimist says they are leaving items out to make extra money. The realist says no they are just incompetent.
Me and buddy have gone through multiple times at night and the customer service is complete dog water. They dont have any food that we wanted and the enthusiasm is less than satisfactory. Terrible place. Would not recommend.
It was a very busy day for them when we came in. Everything in our order was incorrect except for the fries & delicious cheese curds & drinks. However, the staff quickly & politely fixed everything. We dont come here often. I think some staff was a little new (told me certain condiments were not available when they clearly are, rang things in wrong, etc.). It happens. Anyone of us who has worked food service gets it. Hang in there.
They shorted us 2 mashed potatoes, but they said we can pick up the 2 for free. So that parts good but having to go back was not good
I wish there was a a&w closer but dont mind the drive once in a while. Food for fast food is delicious. Especially the yummy floats .
Not a single thing was right. Not in the bag OR on the receipt. Wrong chicken, MISCOUNTED. No sauce. No silverware. Pathetic. And they didnt even mention to tell us they were out of things we ordered.
The Chicken was extremely small, almost like it was just a tiny bit bigger than a Cornish hen. And the sides were not even full bowls, about half full. For the $ 26 dollars spent what a let down. Never again.
This particular KFC was connected to a A&W whose grill was down and I couldnt get a burger. I chose a 3pc dark original. I was trying to give KFC the benefit of the doubt but yet again they disappointed as usual. Parts of the chicken still had raw flour or it was to hard for me to chew. I just picked all the skin off and ate it. The facility was clean and the servers were very nice. Im going to give 3 stars because of the servers.
Good food although for the life of me why do they give out biscuits if they are not going to give you butter and honey when you ask. We have been there 5 times coming back from GR and only once have they given me the toppings for my biscuit and we have asked every time.
EVERY TIME we have gone here they have either messed up our order or are extremely rude. Once we got to the window, Lady asked us what our drink was so we told her and she gave us a completely different drink after she just heard clearly what we said. AWFUL service always. Customer service sucks.
The wait was reasonable through the drive-thru
Typical fast food style. Two places in one makes for many choices. Enjoyed mash potatoes with my burger, washed down with a great classic Root beer. Place was clean and had decent seating for a larger group.
Dont waste your time with this location, it would be better run by toddlers! My order is always wrong and today was no exception. They shorted our order a chicken breast I was told it would be brought out to me...after 6 minutes of waiting while the remainder of our food is getting cold I decided to drive back through the drive though. 9 minutes after I received my original order I am given my missing item while the rest of my food is now cold and given some cookies to apparently make me feel better about my cold food! I called the manager after and while speaking to her I can here an employee yelling in the background that she went outside and she couldnt find me. The manger let her continue to yell and defended the employee as well. They lack the ability to do their job and class obviously. I will make the drive to Alpine for now on.
Weve been in there probably a dozen times. The food usually is hot and good. The service is usually good. As with any restaurant try to come at a non peak time. It can get real crowded (for me it is then less pleasant).(Update 11-16-17) The dining area has been remodeled. It looks sharp.Update: 5-30-19Recently visited via the drive thru. I specifically requested cole slaw but I did not receive it. Was neither provided napkins nor asked if I wanted butter/honey for biscuits or white or dark meat.Recommend checking your order before leaving the premises and be proactive because apparently they fail to listen or ask proper questions whenever it is busy.Rating downgraded.
Need to bring back the grilled chicken a great gluten-free item in a fast-food world.My visit was wonderful I love having KFC and A&W together in the same drive thru.I got the wrong drink but the manager was amazing and fix the problem right away.I went out of my way to snap at this restaurant Im glad I did and I will do it again.
The wait was a little longer than I would have liked, however they were very very busy. They had a lot of rude customers and you could tell they were doing their best. The food was fresh and very good. Nice job managers and crew for the pleasant attitudes with the snarky comments you were having to deal with.
We have gone here twice during the COVID-19 pandemic and have ordered KFC take out. The food has been served quickly and is hot and fresh. We have been impressed by the quality of the food.
Love A&W and KFC together
Good , quick service, good food .
Pleasant workers, good chicken sandwich and sides. They did miss a few things like cutlery and a sauce but it was very good!
The only thing I order at this place is popcorn chicken. Every single time I ask for it fresh. Last 3 out of 4 times ive ordered them they are old and stale. The popcorn chicken is gross when its old it gets hard. Im pretty tired that they cant listen to the request.
Pot pie on a chilly windy day was perfect temperature, but it couldve used just a hint more of salt.
As is the case with all fast food drive throughs, there was a line of cars waiting to order. Food was good though. Just wish we could go inside and sit down to eat.
Ive given this place the benefit of the doubt the past few times Ive been here but tonight just got on my last nerve. I dont feel like typing the entire even but a rude older woman took my order and tried to discourage one of the items because it would take a few minutes. Once recieved, my food was cold and missing said item so I guess they really didnt want to make it. I refuse to pay $20-$30 for wrong orders, cold food, and poor customer service. Very disappointed in this establishment.
I would like to lobby hours go little longer and its not just this place its all over weve McDonalds in Ionia that close at 9:00 pm because of lack of help.
Used to love this place. Worked here in my teens. But the recipes have changed and have become way too salty and the chicken isnt cooked as well as when I was young (used to pressure cook it). Wish they would bring back the original recipe chicken!
Firstly, I asked the cashier several times for dipping sauce which was repeated when the order was confirmed. What was not in the bag when I arrived home? Yup, you guessed it, no dipping sauce. The chicken tenders were hard and apparently old also. Yay! I will now go into the restaurant to make my purchases, to ensure quality food and service.
4 out of 5 times they have gotten my order wrong. Asked for coleslaw got mashed potatoes. Asked for 2 thighs and 1 leg and got 2 legs. Asked for my drink with no ice. Got ice. Chicken was overcooked to very dark. Last visit today. I will be going to Popeyes now.
I ordered chicken tenders with hot sauce and butter and honey fir my biscuit didnt get the sauce or butter or honey terrible this happens everytime i go here never ever again
KFC food is good. But the Cedar Springs location is the best one around here. Also, I like the A&W rootbeer better then Pepsi. That adds to the good food.
Paid over 9 bucks for a few pieces of chicken, a biscuit, and drink this past Sunday evening, drive thru. Did not receive mashed potatoes, gravy, or coleslaw... no butter, no honey. Disappointing dinner, I was hungry and had been driving home from a ways. Second star is because what I did get was good, but thats to be expected at a kfc.
Got the chicken little meal with mashed potatoes substituted for wedges. Fresh, decent food
Love their chicken!
We were in a bit of a hurry, and it took forever for them to make our food. After we hustled out the door and started driving again we realized they failed to include any utensils, honey sauce, or butter stuff, AND THEY FORGOT ALL 3 COOKIES IN OJR 5 DOLLAR FILLUPS. Pretty disappointed by their service.
Its food. The service and quality are like a roulette table, take a spin an see if you win! Unfortunately weve lost several times.We NO LONGER use this place because its worth the drive to go tothe Greenville KFC or Popeyes on Alpine. An additional comment, you have to practically demand condiments. Ill save them the hassle from now on for sure!
Ordered the pot pie made fresh and it was delicious.
Ordered $70.00 worth of food tonight, didnt get offered side options, didnt think anything of it wanted mashed potatoes, gravy, slaw. I got mashed potatoes and mac and cheese, the Mac and cheese was awful. Called oh you can come get new sides. After the 10 mile drive in and back and they want us to do another 20 miles for the right sides. No thank you. How about you get my order right. The lady on the phone was rude and unhelpful. Guess no more KFC.
Very good. For the line being so long it really didnt take that much time. Food was hot and fresh.
Lets just say the manager needs to learn better customer service skills. Looks and manureisms are just as important as words.
They didnt have enough chicken with the right amount of pieces of each kind to make our basket so they ended up throwing old pieces of chicken in it. It was dried out and just nasty. Very dissatisfied with KFC the last few times Ive been here.
Drive thru was quick. Very short wait time. Food was good.
I was quite disappointed in my $5.00 fill up meal. It was the three piece tender meal with coleslaw. I got the original recipe and it was too crispy and over done. Two of the pieces went in your trash. ☹️☹️☹️
I have been to this establishment several times in the last 8 weeks , each and every one of those times one of my extra sides that I was charged for was forgotten, each time they substituted the chicken I asked for with something else instead of asking if I could wait do more to be ready , drive thru employees have been pushy and rude every time I have gone through drive threw I have noticed if I go on my lunch with us around 11 or 12 I have much better service , if I go to get dinner after 6 I have nothing but issues and missing food with doesnt get noticed till I get home with is 20 minutes away I typically spend 50$ every time I go for dinner and ALWAYS end up missing something !!!! Employees here really need to step there customer service up!!
Wrong sandwich received but it tasted good anyway. Wish they had the potato wedges. So much better than the fries!
This Kentucky Fried Chicken is like most others. The service was fast, efficient and friendly. The food was hot and typical of the chain.
The food is great, but they forgot my butter and honey for the biscuit
Not bad but they always forget honey not sure if you have to always ask for it but it was pretty good they need to bring back the wedges thats what made kfc different
This KFC also holds an A&W! I have always received great service and hot food. I love the broiled chicken! And cheese curds from A&W are a great addition to any meal!
The line was wrapped around the the building, almost didnt stop, but I have missed me some KFC!! They moved everyone thru very quickly! Very impressed 🙌
I am really tired of every time I go to this KFC they get me order wrong!!! I always buy either a 2 piece with a breast and a thigh. I pay extra for the breast and when I get home I have a breast and a wing!!! I HATE wings thats why I pay extra for the breast and thigh!! This has happened the last 3 out of 5 times I have gone there. I am going to start holding up the drive thru while I check to make sure that my order is right!!!!!
The variety of two restaurants in one place is fun. You can pick and choose from either place. Food was hot, didnt take too long, however someone needs to clean tables.
I loved eating here until Saturday. They no longer offer grilled chicken. This is the only gluten free item they offered.Now I have less places to choose from.
The food is always good, but you better check your order! I have to triple repeat every thing before the order is right. Not sure what the problem is.
I love their burgers and their fries from A and W the root beer is amazing a must-have
Recently remodelled dining room is nice, the store manager still isnt the nicest person, they charge extra for every little thing, like a $0.50 upcharge for lemonade is a bit crazy. I always seem to have to ask for butter and honey for my biscuit.
ANW slave KFC in Cedar Springs Michigan was a good experience food was good place was clean service was quick and friendly
Great Service and Excellent Food, like the ability to get A&W Root beer with my Chicken Dinner.
They were very nice but I didnt get all the food that I paid for and they were so busy I didnt know until I got home seems to happen a lot at this location
This location is paired with an a&w in the same location. The food was as expected and the service was good. We got our food in an acceptable time frame and we were satisfied.
I left not an hour ago now and now that my heads been in the toilet for 15 minutes all I can think of is the big piece of plastic I had in my coleslaw. After informing an employee of that plastic I saw her tell the manager who simply shrugged. I think the plastic I choked on during my meal has now caused a severe distress of both my stomach and bowels. So thank you Kfc cedar springs we will not return.
For a fast food place, you get a good meal made with quality ingredients. I go here often and order the Papa burger. (A&W / KFC)
Did a quick run to the drive through for a coffee. Service was as well as the coffee was good.
Fast... but your order will most likely be wrong. Good thing there is a customer satisfaction survey... oh wait... it’s not working right now! Beware this place is not acceptable for anyone driving through but is fine for the people who live here... #saveyourself
They get our take out orders wrong every time.They get my orders half wrong when I eat in.They definitely need better management. A better team effort to get it right. And quit being Stingy with the sauces.
My chili dogs were cold.
Amazing staff with great service and delicious food selection. Also doordash friendly and excellent sanitary conditions.
Every time I go to this place the service people are rude. They never have chicken breasts and this isnt my first time trying them out. Save your money and go somewhere else that actually has the food they advertise. This was the 3rd time I went there and all 3 times they didnt have the food I wanted. Also no napkins.
I was very disapointed in the cleanlyness of the cedar springs kfc&a&w i asked for an A7 with little corn dog bites..an the lady wouldnt sell them to me with my meal...but the guy in front of me got chilli cheese fries with his meal...the corn dogs were a dollar cheaper....very unhappy..
Chicken was dry, biscuits are dry and hard, and shorted one side. Very disappointed. Corporate didnt care just kept sending computer generated emails.
We went tonight with our camper and the staff really helped us out with getting us food even though the lobby was closed.
The smoky mountain bbq chicken is a joke. They spray some kind of watered down bbq sauce on one side then charge 25 cents for extra dipping sauce because its supposed to be dipped in bbq sauce. Dont buy them. Flattened out chicken like shoe leather
Food was good but gave no strows. Made hard to drink on our trip
I order food and guy at the window says you got a 2 minute wait on onion ring go ahead and pull up so I pull up and wait 2 minute turns in to 10 minutes they park a car behind me they get their food i ask the lady where is mine she says hang on takes my receipt and says Ill be back another car parks and gets his food I then get my food after 25 minutes and the rude witch says we had to make your order over cause we didnt know you pulled up fyi Brandon told me to you stupid wench!
Wrong order served...no biggieThen food old ...Pepsi was watered down needed service on dispenserPeople were nice....typical chance u take on a KFC...some real good others..so so...
Chicken was ridicolusy gross. The breading was wet and the opposite of crispy in any way shape or form. Disgusting
They gave me someone elses special order sandwich. I didnt want to deal with it, so I just left
Good place just dont go there in the last hour because the food is old and cold. But never had a problem during the regular hours of operation.
Take out only...line was fairly long. Service moved along nicely and our food was hot and good!
Every once in a while I like to get KY chicken. love the coleslaw and biscuits.
Good service, clean outside, we went through the drive-thru. Our order was correct and warm.
A Well managed facility. Friendly staff, could use some equipment upgrades. Drive thru only
Food is better than McDonalds and Burger King but this location messes up my order more than anyone in town and its a slow day if pop or ice cream isnt running down the outside of the cup.
Staff is friendly. A little slow in drive-thru service though. Overall still a good place e to go?
Ordered but didnt get what we ordered this was the 2nd time this has happened. Will never be back.
The food was good(its KFC!)but not one person in there seemed to know what they were doing...not impressed
They dont have what they say they have. Tried to ordet their ckicken wings and they wanted double the price. So i got their ckicken strips ,they were cold & not tender. Poor service & chicken
Usual fast food but I never get the sauces or butter that I ask for..always make you pull ahead even for simple orders..
Long wait! They forgot items, we didnt realize until we were on the highway back home. The green beans were extremely dry.
The drive threw people are always so pushy and never remember everything. When I ask for extra sauce they always act like it is the end of the world. Very disappointed with drive threw service.
This place let me place a order when they had a wait of 20 minutes before any of the food was done. Then they gave me the wrong order and when I told the lady at the window named (Erin) got an attitude with me. Worst service every
I like the A&W it is connected to, not much one for KFC Lol
Good food, employees seem overwhelmed. They are rude when you make changes to your order.
Great place to eat & love the NEW Remodeled inside, Reasonable prices, love the $5 fill up bc it comes with a drink
Stopped by on our way home from big rapids. Service was pretty quick. Food was good.
The waitress was rude, and the food gave me a stomach ache also the bathrooms are not clean do not suggest this place.
Great deals with the family fill up stuff. Brought this in to my work for a giant thanksgiving meal on a budget
Drive thru accuracy is awful. Its the second time they have missed something. Even when asked.
Oh my gosh,we havent had KFC in so longIt was the best ever.
It was great food and service was awesome but alot of the dinning area needed to be cleaned
Employee was rather rude but food was great
Not hot, and tenders were old as poo... very sad first time experience
Always good for a quick yummy meal when Im running late
Delicious food and fast service! Love that Sweet Lightning Mountain Dew.
Still very good food, but the chicken pieces are getting smaller all the time.
I cant believe the untrained people that work there. We have been thru 3 different times and never have our order right or try to help fix it.
Great food, fast, fresh and hot! Great service, professional, quick, responsive and professional!What more could you ask for?!
Came here after the renovations. Drive thru is quick and food is good but there napkin game is a fail.
Went through the drive-thru very quick accurate and Samantha at the drive-thru window is an incredible asset to your company. Very pleased
Always get the root beer. Delicious. No other brand compares.
Staff seems burdened by customers. This location does not take American Express. Food was fresh and hot.
Awesome service. Great food.
Busy line was efficient. Food was fresh and hot.
Good fast food for a small town.
Prompt service and helpful at picking out appropriate size for family. Cashier was very energetic and friendly.
Great food and taste. Could have kept up on the cleaning though and the bathroom was out of order.
Got KFC we love there 20 bundle
This place was great. All the workers were so happy and nice, even having to be working on Easter.
They serve really good food here. Service with a smile and a $5 fill up!
Very polite. Handed the food with gloves and masks. NICE job cedar springs 💪
The food was cold disgusting did not taste right
Chicken was ok, a little under cook. The breast were hard to break apart
It was KFC. The A&W root beer was really good. The dining room was very clean.
Waited forever to order, got food really quick but then waited 20 mins for my shake, horrible service and worse food!!!
That was a 6 minute wait. They were so busy, they couldnt keep up. It is always worth the wait though.
Excellent Drive thru Service. Great team of employees.
Kfc has some really good chicken and their new fries are awesome.
Was fast and lady was very helpful and nice that waited on us. Food was hot and good.
Hormel chili cheese dogs here. Besides the price you pay to eat here isnt worth it by far anymore.
Best ever during my travels! Warm food and friendly service.
Food was great as always at KFC. Bathroom was cold as ice.
Perfect and the people was nice and they was fast at serving us
Gerat food great staff love to dine in or drive thru here.
Definitely better than other fast food places. Know what youre buying.
Drive thru was fast. Order correct. Food was good.
Small place, but great food! As always at KFC.
Always good service and they are pretty good about getting your order accurate and correct.
Delicious Everything Bowl. Flavorful but needed much more gravy.
Great food, but always so busy in Cedar Springs
I wanted to try out the new mac and cheese with chicken bowl but got this. How disappointing. Barely any mac and cheese OR chicken.
The one in Cedar Springs has A & W in it so you have your choice of food. Has good food.
Would have gotten 5 stars had they not forgotten my coleslaw..
You cant go wrong here. Great service and great food.
Excellent! Food and Service were top notch! This is a combined KFC and A&W
The food is always good and the remodel is really nice.
Good food but they need to change the music! It sucks
Great place to eat. But run short on pot pies too often
Very friendly staff and food is always kernels best yummy.
Make sure you check for what you order they get it wrong every time. Its not KFC its also AW
Good hot food. Pleasant dining area. Friendly staff.
Good food as always. Very good service and a great experience.
Always stop here on our way up north. Family has always loved.
Really busy lots of cars in line. Wait was worth it.
Worst $40.00 Ive spent so far this year & to top it off, it was clear that cleanliness was not a priority.
0.99 cent coneys on Tuesdays is a pretty good reason to go!
This is the closeset KFC to me, I live in cowpens and like Popeyes but the slaw, love the KFC slaw!!!!
Its okay, but there are a lot more healthier chicken choices.
Great place to stop for good food.
Customer service sucksThe tell you to go wait to get you out of their window to not run their timer up to make you wait for cold food
Good food. Just pricey
KFC has THE BEST coleslaw
Good food and fast 👌🏻
5 dollar fill up box is perfect for my kid
Total reviews rating 3.8
199 Reviews for KFC 2023:
Review №1
2022-05-03I ordered the 5 piece chicken strip box meal. My question was does it come with fries? The lamb said yes you get two sides. Reason for asking. Picture with price show drink, strips, fries $& 2 sides. Didn’t get fries. When asked he said you didn’t order them. OK🙄😳. When left we were given spicy chicken strips, no fries at which I couldn’t eat any of. Bad….::
Review №2
2022-04-09Absolutely disgusted in the quality of service I received. I was 1st told tha they didnt even have my food that I ordered, then they said that they didnt have enough, then they refused to make it, and wanted to know if I wanted something else to replace the stuff that they were refusing to make. So they could give me cold food which they gave me anyways this is unfortunately not the 1st time that this has happened to me there. Im absolutely disgusted. The sad part is I didnt even get all of the items that I paid for and again this is not the 1st time problem there. The staff is incredibly incompetent, and lazy. This is one of the most disappointing experiences in a fast food restaurant Ive ever had. I didnt even bother to call and complain, why waste my time.
Review №3
2022-03-26I don’t normally come to KFC to dine… so it was gonna take me a few to gather my thoughts on what to order. But your drive thru person that was taking orders was very short. I felt rushed and it wasn’t a good experience at all after choosing to stop in I regretted it. So I only ordered one meal instead of a bunch of other wonderful tasty items because I was rushed. I understand it’s the drive thru like I said which I’m not a frequent shopper nor familiar with. It was quite upsetting. I thought he was just plain rude and felt like I was an inconvenience to your location.
Review №4
2022-03-16Rude service. Ordered online and staff waited until I picked up my order to ask if I really wanted biscuits. They never made them so I had to wait 15 minutes while they made the biscuits and left my food sitting on the counter to get cold. All the while the staff were making jokes about how they got their biscuits and had their dinner already.
Review №5
2022-05-157:58 just went through.. Amazing service! Fast, efficient, food was Amazing! Just the way fast food should be & they were Busy. Wish I could get the same service in Coopersville.
Review №6
2022-06-18Got the Spicy chicken big box here. Holy Moly is it impressive!!!!! $10 but you get a beautiful sandwich, a side of fries, a side of Mac n cheese, and a side of cole slaw AND it includes a drink. I think its a great value!!!
Review №7
2022-06-06DO NOT USE THE ONLINE ORDER AND PICK UP. We are 2/2 of our orders being fulfilled incorrectly. The first time I ordered a 12 piece bucket and was given an 8 piece bucket. This time around we order a Mac and cheese side and was given two mashed potatoes sides with no Mac and cheese. It’s pathetic.
Review №8
2022-05-11Always out of tenders. States lobby is open but it is not! If you order online. Expect 30-40 minutes.
Review №9
2022-06-17Service is good but the workers are not covered (masks or gloved). It would be better for their protection and the patrons. Even though the Government has lowered the standards and regulations for masking and hands covered, it still would protect the workers. Lives are precious and the young people have a life to live!
Review №10
2022-07-03Food was hot, service was a bit slow, but they were packed so understandable.