KIMS AUTO BODY

Address: 1300 Norman Ave, Santa Clara, CA 95054, United States
Phone: +1 408-294-7633
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointment required, Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Category: Auto body shop
Rating: 4.9
Site: https://kabsc.com/
Worktime:
DayTime
Monday8:30 AM–5 PM
Tuesday8:30 AM–5 PM
Wednesday8:30 AM–5 PM
Thursday8:30 AM–5 PM
Friday8:30 AM–5 PM
SaturdayClosed
SundayClosed



Name: M****** R****
Date: 2024-06-06 00:39:10
Rating: 5
Comment: I brought my Audi in to Kims, and I can honestly say Ive never had a better experience at an auto body shop. I had some hit-and run fender damage, and a tail light that I broke myself. Kims did everything they could to get a full repair out of the insurance, and to save me money on the self-funded work. Its a 9 year old car, with some dings and scratches, so didnt need to be perfect. They gave me a range of options, and even managed to source a used tail light, saving me $500 over a new one. The shop is very clean and well organized, and the service was white glove all the way. They were very patient and thorough with the initial consultation, and communicated early and often during the repair process. They even detailed the car before returning it to me. I dont think its been this clean since the day I bought it! I think Ive found my shop.
Name: C****** L**
Date: 2024-05-16 18:05:23
Rating: 5
Comment: Super attentive and friendly staff. They were quick with responses and super helpful throughout the whole process.
Name: N*** C** (***
Date: 2024-04-28 03:56:30
Rating: 5
Comment: Fast response and quick repair
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Name: P****** M******
Date: 2024-04-19 23:54:13
Rating: 5
Comment: Ive never had to work with a body shop before, and I was not looking forward to it.I couldnt have been more pleasantly surprised!Eric at Kims Auto Body was friendly, informative, and helpful at each stage in the process.And their work and the results were excellent!Kims Auto Body came recommended to me, and I will certainly recommend them to others.Thank you!
Name: R******* B
Date: 2024-04-13 19:13:45
Rating: 5
Comment: The staff at Kim’s is top notch! They are easy to communicate with and their work is top quality. I wouldn’t go anywhere else
Name: E*** T**
Date: 2024-04-13 00:32:21
Rating: 5
Comment: Kims Auto Body has helped fix a couple of cars for me over the years, including a very tough shark blue paint match. Their service and quality of work is always impeccable, they always take my concerns and input with the highest regard.
Name: R** T*****
Date: 2024-04-11 21:38:08
Rating: 5
Comment: I’ve had work done multiple times here and each experience has been outstanding. I trust their quality and had positive customer experience each time. Highly recommend them!
Name: w****** c***
Date: 2024-04-05 17:52:06
Rating: 5
Comment: My Tesla M3 got rear ended. It was almost a total. James at Kim’s auto handled all the insurance claim and ensured quality parts and repair was done no compromise! Definitely recommend Kim’s auto.
Name: K** Y***
Date: 2024-03-29 00:02:51
Rating: 5
Comment: They handle everything for you. Great place to get your car fixed. Thanks Lupe for all the help!
Name: K**** E*****
Date: 2024-03-21 03:58:14
Rating: 5
Comment: Excellent service !!! Extremely happy with the whole process. James was fantastic. I am a very happy customer!!
Name: e**** c*****
Date: 2024-03-18 17:13:53
Rating: 5
Comment: Eric was a great help all the way throughout the process. Clear, attentive, respectful. I am very happy with the work. Would recommend if you are looking for an honest and hard working auto shop!
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Name: a***** g*******
Date: 2024-03-16 17:45:29
Rating: 5
Comment: Excellent service, fair prices and transparency. The job was done very professionally and on time. I certainly recommend Kims Auto body!
Name: J**** M*****
Date: 2024-03-06 00:49:25
Rating: 5
Comment: Someone dented my car when it was parked in front of my house, and a panel needed to be replaced. Kims Auto Body made the whole process really easy. They thought it would take about a month to fix, and they were able to finish it in just over two weeks. James kept me updated throughout the process, and gave me back my car good as new.Edit: This is the second time Ive used Kims Auto Body, and I continue to be impressed. They replaced the bumper on my car within a week, which included time to request an additional waiver from the insurance company for internal damages that werent seen initially. Thanks again!
Name: M**** M*****
Date: 2024-02-27 01:35:47
Rating: 5
Comment: I don’t even think they need my review, they’re pretty awesome when it comes to, well, everything; it was quality work and service. I wish them an enormous deal of success. Eric was quick, did more than the expected job and detailed my car. ^-^
Name: A***** V*******
Date: 2024-02-24 03:40:30
Rating: 5
Comment: My experience at Kim’s Auto body repair was excellent they make you top priority, they walk you through the steps of what’s going to happen and give you updates along the way and in the end they make your car look brand new.
Name: V****** N***
Date: 2024-02-23 18:18:11
Rating: 5
Comment: Kims Auto Body provided exceptional service. I discovered them through Yelp and Google reviews and wanted to share my positive experience. The body repair was top-notch, restoring my car to its original condition. Eric was outstanding, ensuring timely updates and completion, even securing a reconditioned OEM part for me. They handled estimates with the insurance company and rental service efficiently. I highly recommend Kims Auto Body for quality repairs. Kudos to Eric and the team!
Name: T****** A** (****
Date: 2024-02-22 18:26:50
Rating: 1
Comment: I would have gone with this body shop based on the reviews (and although its out of network for my insurance) but Eric is SO rude. He does not communicate well with the insurance company, does not take feedback in and hears what he wants to hear. He first said, the insurance will provide some check to me, confirmed my insurance that I will be moving forward with Kims when I did not even confirm that! Denies saying all this on a recorded line and says he called me to inform me of my confirmation when I was the one calling him to clarify that I dont feel comfortable moving forward with Kim.Eric is just a nightmare. I bet the actual owner and other professionals are great.
Name: A**** I****
Date: 2024-02-17 22:34:33
Rating: 5
Comment: A friend recommended Kim Auto Body to me, and Im very happy with the service I received from them. James was extremely helpful and ensured that everything went smoothly. Despite the other insurance company not responding promptly, he made an effort to push them so that I could get my car back sooner, which was greatly appreciated. I was also worried that the insurance would only accept aftermarket parts to fix my car, but James was able to upgrade to manufacturer original parts, which made a significant difference. While the car accident itself was unfortunate, my experience with Kim Auto Body was pleasant, and I highly recommend this shop.
Name: J******* H*** T*******
Date: 2024-02-09 17:28:49
Rating: 5
Comment: I’ve used Kim’s Auto Body twice now. The first time was when someone hit my car and there was minor damage and the second was after a quite serious accident. Both times they were absolutely fantastic. They dealt with the insurance companies.They handled everything that needed to be handled so I didn’t have to. After the last accident the car wasn’t drivable. The tow truck dropped it off and they worked with the insurance company, submitting all of the photographs and getting the insurance company what they needed. The car was declared a total loss and they worked with the insurance company to get it hauled away. I never had to do anything other than authorize the release of the car after it was declared a total loss. I can not recommend Kim’s Auto Body highly enough. I will definitely use them again if I need their services.
Name: D**** J
Date: 2024-01-31 21:57:32
Rating: 5
Comment: My experience with Kims Auto Body (James) has been nothing but FIRST CLASS! It all started back in Sept. 2018 when my fathers brand new (less than one week old) Lexus RX he rear ended someone. James understood the situation fixed the car like back to the factory spec.Fast forward Jan. 2024, I got rear ended 2024 BMW IX and sure enough I didnt look else other than Kims Auto. He kept me throughout the entire process and car looks flawless. I can honestly recommend anyone needing body shop. Thank you again!
Name: L*** W***
Date: 2024-01-30 23:18:17
Rating: 5
Comment: They made replacing a damaged door with an affordable used door so easy. So happy with how it looks!
Name: L*** V*
Date: 2024-01-26 01:00:11
Rating: 5
Comment: Communication was excellent. Service was Great. The work was Great. Kim’s auto body dealt with the insurance company and car rental. Hassle free process.
Name: J*** F******
Date: 2024-01-18 17:48:13
Rating: 5
Comment: Not only do they do beautiful work, but they are also considerate, thorough and basically nice people to work with. Thank you, Eric, for all you did for Joes car and mine. We appreciate it very much!
Name: V*****
Date: 2024-01-15 21:12:51
Rating: 5
Comment: Eric and KABS were excellent, very professional, kept me up to date every step of the way. Did an amazing job with my Tesla - would highly recommend them!
Name: J*** C*******
Date: 2024-01-14 02:15:15
Rating: 5
Comment: Great service, awesome staff. Did amazing work on my car and kept me updated on the progress.
Name: G**** C****
Date: 2024-01-08 19:00:51
Rating: 5
Comment: The specialist provided a clear roadmap of the entire repair process, and the expected timeline up front, and shared timely updates on the repair/part order progress.
Name: S******** K*******
Date: 2023-12-27 23:00:25
Rating: 5
Comment: Kim’s Autobody provides exceptional service! They are truly experts in their field and also are knowledgeable in working with the insurance companies. I was impressed with their attention to detail, assistance in repairing our car and overall customer service! James was great to work with and I highly recommend them!
Name: S******* C**
Date: 2023-12-20 17:13:03
Rating: 5
Comment: So far I had multiple peace-of-mind worry-free experience with Kims Auto Body. I especially had an awful year 2023 with 3 different minor/major incidents, one for my Honda Accord and 2 for my Audi Q5. I could see that the team including James works at their best to make sure their customers are satisfied in terms of quality, time, communication, and cost! Really appreciate the team for all their help this year and I strongly recommend anyone whos looking for a bodyshop!
Name: A***** G*****
Date: 2023-12-15 00:14:53
Rating: 5
Comment: I recently had the pleasure of taking my car in for repairs at Kim’s Auto Body in San Jose, California, and I can confidently say they exceeded my expectations every time! After a near-total accident that left my car in shambles, the team at Kim’s worked wonders! They not only restored my vehicle to its pre-accident condition, but also replaced my passenger mirror seamlessly. Their attention to detail and commitment to quality were evident throughout the entire process. I highly recommend Kim’s Auto Body for their outstanding service, professionalism, and exceptional work. Five stars all the way!!!
Name: A***** L****
Date: 2023-11-30 18:29:18
Rating: 5
Comment: Kims is Fantastic. I have worked with Charles and Lupe. The entire process was seamless (I have needed their services 3 times for my Tesla) and the work was top notch. The coordination with my auto insurance (State Farm) went without a hitch. The little extra details were great too, like washing and vacuuming my car before returning it, and coordinating with Enterprise Car Rental for drop off and pick up. Hopefully I will not need them again, but if I do, I will choose Kims without hesitation.
Name: H******* C***
Date: 2023-11-30 01:32:14
Rating: 5
Comment: Let this body shop handle everything while you relax!From start to finish, the experience was effortless. Even when the other partys insurance company tried to skimp on the repair costs ($3K), James stepped in and ensured that the damage was properly assessed, resulting in a $17K supplement. What I initially thought was a minor dent turned out to be more significant, and the entire rear trunk door had to be replaced. The quality of the work was exceptional, far surpassing my expectations, especially when compared to my previous experience with an official Tesla service center.James and his team seamlessly handled the rental process as well, making it an entirely hassle-free experience. Enterprise arrived at the shop to pick me up, and I conveniently returned the car directly to the shop upon completion of the repairs. When the other insurance company became troublesome regarding the rental extension, James promptly intervened and resolved the issue.This was undoubtedly the most exceptional body shop experience Ive ever had. For Bay Area Tesla owners seeking the best possible repairs, I can recommend this body shop without hesitation!
Name: J*** O******
Date: 2023-11-29 04:34:41
Rating: 5
Comment: Cannot say enough positive things about this team and their exceptional attention to every detail. Their work is flawless and their customer service makes getting your car fixed as painless and hassle free as it gets. Eric who does the intake went way above and beyond and the owners - Charles and James - run their business with great professionalism.
Name: M******** K**
Date: 2023-11-29 02:28:38
Rating: 5
Comment: I had troubles with fixing my broken side mirrors for a long time, due to the difficulty in finding parts. A few attempts including the dealership didn’t provide any value other than saying to me that I should contact later.However, Kims Auto Body provided me the value proactively! They offered the courtesy temporary fix immediately, and actively followed up with finding parts. The price was also very reasonable. I really appreciate their full engaged service!
Name: M***** P***
Date: 2023-11-19 07:26:38
Rating: 5
Comment: I found Kim’s Auto Body on Yelp so many years ago. I chose this shop because I know that it was not easy to have all 5 stars for all customers, but I saw all people gave 5 stars. I was so right. My car got fixed several times time to time, and this is the BEST repair shop I have ever known. I referred all my colleagues and they were very satisfied just like I did, and thank you for me for the referrals. People at Kim’s Auto Body don’t just repair cars, but they take care of all customers seriously., and know what customers service is really about. I feel so blessed to have KIMS AUTO BODY for my repair shop. I cannot say thank you enough for making my car like brand new again and your great services!!! Thank you so much James and Charles. 🙏🙏🙏
Name: H***** L**
Date: 2023-11-18 16:36:07
Rating: 5
Comment: When my car required body work due to an accident caused by another car, their insurance company’s choice of body repair shop was a well known National company. I couldn’t seem to get an appointment for an estimate. I tried Kim’s Auto Body in Santa Clara and they were more customer friendly. They dealt with the insurance company and repaired our car to our satisfaction. I would recommend them to a friend.
Name: A***** L**
Date: 2023-11-15 22:10:42
Rating: 5
Comment: I just had a small scrape, but they cleaned the entire outside and inside of my car. It felt like I picked up a new car. The price and service were excellent. Hopefully there isnt a next time, but Ill definitely go to Kims if there is.
Name: J****** L**
Date: 2023-11-10 01:43:09
Rating: 5
Comment: Perfect work and great communication.
Name: C**** C******
Date: 2023-10-27 20:24:14
Rating: 5
Comment: Kims Auto Body is awesome! Their work is impeccable. I have used them multiple times over the past couple of years. Just recently they repaired the body on my 2016 BMW. It looks like new! They worked with my insurance company and did the job quickly and efficiently. I highly recommend them.
Name: A****** S****
Date: 2023-10-18 15:51:52
Rating: 5
Comment: James was extremely helpful. Very nice staff. We had a really great experience. Highly recommend
Name: M J
Date: 2023-10-16 15:58:31
Rating: 5
Comment: Eric was patient and pleasant to work with.He explained the process well.Highly recommended!!!
Name: J** W**** S**
Date: 2023-10-04 16:42:32
Rating: 5
Comment: Such a great Kims auto body team...! I had my car repaired here with amazing experience. High-end service with a prompt response from James was super great and helpful. I would recommend Kims Auto Body team to anyone who needs work done on car repair.
Name: S**** S*
Date: 2023-10-02 06:35:11
Rating: 5
Comment: Kim’s Auto Body quality of work is amazing. Working with Charles is so seamless and educating. He is very knowledgeable, experienced and honest. I have been here several times to get work done on both of my cars, and Charles has done an excellent job every time to make the process go as smooth as possible. Especially when dealing with the insurance agency. Thanks to Charles and the team, I will keep coming back for any of my auto body repair needs.UPDATE:James and Charles are both amazing from the service, professionalism, knowledge and experience. I highly recommend KAB to anybody needing service and repairs!
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Name: S**** H**
Date: 2023-09-29 19:37:21
Rating: 5
Comment: James helped handling everything regarding my car accident and finishing repairs very quick. I will definitely take my car to Kims Auto next time.
Name: H******* D*******
Date: 2023-09-23 20:50:21
Rating: 5
Comment: James and his team at Kim’s Auto Body were extremely professional and a pleasure to work with. They turned a stressful and traumatic experience into a less painful one. Jamess expertise and transparent communication made all the difference. I highly recommend their services for top-notch car repairs and excellent customer care.
Name: E***** S*******
Date: 2023-09-22 00:59:32
Rating: 5
Comment: Kim’s Auto Body delivers 5 Star service for repairs and goes above and beyond in their customer services. Lupe was awesome, as she took care of the insurance matters and rental car particulars. I was kept informed every step of the way, and the body shop team performed work that was excellent and even went beyond what was promised. I was referred to Kim’s by my auto detailer, Fabian of Pure Auto Detail, and I am so happy that he guided me to Kim’s. Thanks Lupe and team for the exemplary work and for the great care of my beloved X5!
Name: H***
Date: 2023-09-21 05:25:11
Rating: 5
Comment: They are as good as they used to be.James and the team really care for the customers, and go beyond the requirements.
Name: D**** Z****
Date: 2023-09-19 22:10:30
Rating: 5
Comment: I had a great experience at KIMS. Fast and communicative.My repair got delayed for a year in another shop, no progress at all. The first 6 months no updates from them. Then I started checking the status, and they told me theyre still waiting for the ordered parts to be delivered, ETA 2-3 weeks. I checked every month, same response. Wait and check... Eventually, one year was gone, and I lost my trust to them.Then I switched to KIMS, they done all the job in 3 weeks, including order parts and repair. They also handled the car rental and return. Very convenient, highly recommended.And special thanks to Eric Ng, very nice and communicative. Thanks!
Name: S******* R******
Date: 2023-09-15 00:50:00
Rating: 5
Comment: I can’t say enough good things about Kims Auto Body shop. Eric and Charles were extremely helpful and they were very responsive with updates and answered any questions/concerns I had.They made this whole experience painless.There was extensive damage on our model 3 after being rear ended and Kims did an amazing job with repairs. My car looks brand new! I couldn’t be happier.
Name: K***** C****
Date: 2023-09-08 17:03:57
Rating: 5
Comment: I came in for some body work after a collision. I worked with the same person, Lupe, throughout the whole process. She was incredibly helpful and understanding. They took care of everything and kept me updated on progress. I would be happy to work with them again!
Name: K** W****
Date: 2023-09-08 00:41:08
Rating: 5
Comment: I can’t be more grateful for their quality of service.
Name: O***** F***
Date: 2023-09-06 16:13:47
Rating: 5
Comment: Amazing service as always. Responsive, attentive to customers needs, and a thorough and high quality repair job.
Name: M*** G*****
Date: 2023-09-06 15:40:49
Rating: 5
Comment: Kim’s Auto Body went above and beyond to help me with fixing my car. My car looks great, and the help they gave me with a loaner car plus giving me options to help lower my part of the cost. I’d definitely use them again.
Name: E****** L*******
Date: 2023-09-05 23:39:20
Rating: 5
Comment: Kim’s Auto delivered what they promised. My car looks brand new after all the repairs done to it. Overall great customer service and communication was on point.
Name: A****** L****
Date: 2023-09-05 20:45:03
Rating: 5
Comment: Brought in my 14 Audi SQ5 after getting rear ended. Had to get my rear bumper and right side exhaust replaced. I am very happy with the end results! Parts were properly installed and the new paint camr out perfect. Cant even tell there was work done. Its looking like new! Definitely recommend Kims auto body for body repair work.Was helped out by Eric. He is very knowledgeable and was a pleasure to work with.
Name: R***** G****
Date: 2023-08-29 21:25:09
Rating: 5
Comment: Professional, reliable, and quality work every time I come. Been with them for years since they were in San Carlos
Name: U N
Date: 2023-08-28 18:05:12
Rating: 5
Comment: So glad I found Kim’s Auto Body to repair my car. Excellent seamless and worry free service! Communicative, speedy and great repair work. Thank you so much!
Name: A***** W*
Date: 2023-08-26 00:46:20
Rating: 5
Comment: I was recently rear ended on the on the freeway and a friend of mine recommended me to bring my car to Kims. I was in the middle of going back and forth between insurance and it was such a stressful morning. Charles and Lupe walked me through the entire process and told me exactly what I needed to do. Lupe helped me get my rental set up and arranged for my ride to get the rental.Lupe was in the touch with the insurance adjuster the entire time and she provided me with a timeline of what to expect of my car. She was quick to respond to all of my questions and she provided me with updates every step of the way.I was truly surprised at how quickly I got my car back. The initial damage looked horrible and I am so glad that they were able to replace everything with OEM parts. They even detailed the exterior AND the interior of my car. My car looks brand new again :)Getting rear ended and dealing with insurance was such a stressful experience but having Charles and his team help take care of my car took so much off my plate. Thank you Charles, Lupe, and everyone at Kims Auto Body for your amazing service!
Name: a*** v***
Date: 2023-08-22 04:23:01
Rating: 5
Comment: Visiting an auto body shop isnt an everyday occurrence, but when the need arises, opting for the finest establishment is paramount. In this regard, I wholeheartedly endorse Kims Auto as the epitome of excellence.Twice within the last decade, Ive sought their services—both instances were due to accidents. In these situations, Charles and James have proven themselves to be exceptional professionals. Their comprehensive approach encompasses everything from seamlessly ushering your vehicle into their care, facilitating a rental car if needed, and consistently apprising you of the repair progress.A notable aspect that has left an indelible impression is their unwavering commitment to quality. Cutting corners is simply not in their vocabulary. With Kims Auto, you can rest assured that the repair work is nothing short of exceptional.Without reservation, I enthusiastically recommend their services with full confidence.
Name: S******** R**
Date: 2023-08-21 16:18:45
Rating: 3
Comment: They did repair my initial scrape on the rear door but failed to deliver the car within promised deadline. The day I went to pick up the car, there were new scratches so the delivery got pushed further. They finally delivered but there was a poorly dried paint clot on 2 portions which was not there earlier, which they have promised to repair a month later. Overall experience was a little stretched but bearable and they communicated any delays within timely manner!
Name: J*** P***
Date: 2023-08-19 00:09:42
Rating: 5
Comment: My Tesla 3 got a little dent on my side door and I decided to take it to Kims Auto body, which is approved by Tesla, because another shop told me 10days to fix it. I couldnt wait that long. Eric promised me 5 to 7 days to fix but the car was ready in 5 days.Eric also gave me Uber credit so I was able to drop off my car and to go back to work. He told me about the rental car but I didnt need it.When I came to pick it up, it looked better than brand new. He also told me they fixed the misaligned door. This is the problem of the Tesla factory. They also cleaned inside my car too. I really recommend this place and will tell all my friends. It is really hard to find a business as good as this one.
Name: J******* M*********
Date: 2023-08-15 18:55:44
Rating: 5
Comment: Service was above and beyond. Staff is personable. They also washed my car, which was nice and generous. Highly recommend.
Name: A**** B*****
Date: 2023-08-10 00:16:52
Rating: 5
Comment: Fantastic service by both James and then Lupe while James was out of the office. Always kept updated. Fast work and communication with insurance. Extra special touch of arranging pickup from rent-a-car service and car being washed when given back. Can not recommend them more highly for any work. Thanks again KAB!
Name: T***** L*
Date: 2023-08-09 22:36:14
Rating: 5
Comment: This is the second time I got my car repaired at Kim’s auto body. I hit a car while trying to park in a cramped parking spot and my front bumper and head lamp on the right side was damaged as a result. This is the first time I ever had a car to car collision so I did not know what to do. I immediately contacted Kim’s auto body and Lupe Garcia walked me through the process from start to finish. She was extremely helpful and ensured there was constant communication to keep me informed throughout the entire process. She helped coordinate with Hertz to get me a car rental while my car is being repaired. When my insurance took longer than expected to provide an appraisal, Kim’s auto body gave me some credit to lower overall cost since i had to would have to pay more money due to a longer car rental. Lupe’s service exceeded my expectation . Note that hertz offers to drop off the rental car at Kim’s auto body.It took about a week or so to get my car repaired and it looked better than before I got into the car accident (original front bumper had paint chips before). It was a sight to see - my car looked better than ever. Super happy with the service from Kim’s auto body. Will always come back in the future if I ever need any auto body repair done.
Name: J**** H***
Date: 2023-08-04 17:12:09
Rating: 5
Comment: From start to finish, my experience with Kims Auto Body was top notch, definitely 5 stars. I have never needed a body shop before, so when my neighbor accidentally dinged my parked car, I just wanted to get it fixed. When I called, James walked me through the entire process and then the rest of our interactions were mostly through timely text messages. They had about a 2 week wait but that was ok with me. I dropped off the car at a designated day/time. They arranged for the insurance inspector to come out and received insurance payment so I didnt have to do anything. I picked up car a week and a half later. Work was excellent and process was smooth. I couldnt ask for better. Thank you for a stress-free experience!
Name: m*** t***
Date: 2023-08-02 23:33:57
Rating: 5
Comment: James and Charles are really great. They make the experience of getting my car fix easy and hassle free.
Name: V***** D****
Date: 2023-08-02 17:07:35
Rating: 5
Comment: I worked with James at Kims Auto to fix our car and it was an absolutely delightful experience. James was prompt in his response, started the repair process earlier that every single shop I called, provided updates along the way. The outcome of the repairs were also stellar. Highly recommended.
Name: P***** G****
Date: 2023-08-02 00:30:25
Rating: 5
Comment: Awesome place to get your car fixed with best quality and best results. James and Eric are the best persons to work with. I hope no one gets into a state of an accident but if you do (accidently), then Kims Auto Body is one stop shop for all your needs.
Name: E*** G*****
Date: 2023-07-31 22:48:58
Rating: 5
Comment: Best body shop in town! Eric was amazing in his customer service, communication, and accommodation. Id recommend anyone to get their work done here
Name: J*** L**
Date: 2023-07-24 23:36:30
Rating: 5
Comment: The first thing I did after picking up my car is write this review because this shop is legit. They did it right. No corners cut. This should be your go to body shop if youre in the area. No doubt.Rear Bumper. One week. Props to Eric for taking care of my car.
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Name: S****** P***
Date: 2023-07-20 16:48:22
Rating: 5
Comment: Was a great decision choosing Kims auto body for my vehicle repair. They are very responsive to inquiries and kept me updated throughout repair process. Most importantly the quality of repair was great!
Name: D**** C***
Date: 2023-07-18 21:08:49
Rating: 5
Comment: Eric went above and beyond for a simple bumper replacement. He cleaned up various scratches and other imperfections, and the price was very reasonable too. He was quick to contact and inform me if he noticed anything wrong.
Name: N*** L****
Date: 2023-07-15 09:31:49
Rating: 5
Comment: Service was exceptional! I worked with Eric and he made sure my car was properly fixed and also set up my rental. I decided to use them and I dont regret it. They did great work on my car! Even cleaned it outside and inside, which I was really happy about. I would strongly recommend KIMS AUTO BODY to friends and family. My car looks amazing!
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Name: F F
Date: 2023-07-15 02:33:32
Rating: 5
Comment: Took care of dealing with insurance. Great communication with me re timing on the car.
Name: K** L**
Date: 2023-07-11 18:43:44
Rating: 5
Comment: James is very professional and their service is awesome.
Name: m******** c********
Date: 2023-07-02 05:28:57
Rating: 5
Comment: This review is long overdue. I have worked with Charles and team. He took care of car very good right from the start to end. He was very responsive and explained all the details clearly in a timely manner.Repair of my car took 10 months approximately since parts were back logged during covid time . Charles kept me up to date on parts arrival status on a monthly basis and repaired the car in the least possible time. Since the damage on my car was cosmetic he helped to put together the car back when parts were delayed so that I can keep driving my car.Thanks Charles for all the help !
Name: S***** R****
Date: 2023-06-30 22:51:48
Rating: 5
Comment: Always thoroughly impressed with Kims Autobodys quality of service and workmanship.
Name: K****** N
Date: 2023-06-28 17:19:58
Rating: 5
Comment: This was my first time dealing with a body shop, and I did not expect much in the beginning. I dropped a voicemail hoping to get call in return, and James Kim immediately reached back to me explaining the process on repairs, working with insurance etc. The check in was flawless, and James went through an initial assessment of the damage. Once the drop off was made, all of the communication handled by James was on point. He kept me regularly updated on the progress via calls and text messages. Never during the entire process did I feel that repairs were not being managed correctly or the progress slowed down. They worked with my insurance as damage was being assessed, carrying out supplemental work, and so all replacement parts ordered were fully OEM. Infact I got my car back a full week ahead of schedule and I was very impressed. Also the quality of work- fit, finish, paint job, is excellent and I can never tell that my car had a front fender, bumper damage. I would recommend this shop to anyone looking to get their cars fully taken care of, esp after going through a stress of an accident, as you do not want to go through an additional stress about repairs, and getting your car back on time. I walked out of this place with my car looking brand new! I highly recommend this shop.
Name: L*************** P
Date: 2023-06-27 02:27:11
Rating: 5
Comment: I brought my Tesla here for some body work!! KIMS Auto body was really professional to deal with. James kept me informed about progress with proactive and timely updates. The car was returned in superb condition after a detailed clean up! Thank you KIMS Auto body
Name: K**** D*
Date: 2023-06-23 04:58:31
Rating: 5
Comment: A Tesla is fun to me, but it was so frustrated to be involved into the accident. My car had a bad damage after a hit-n-run accident. I feel so lucky to find Kim’s Auto Body. They did a fantastic job and wonderful customer service. Even though they have a lot of customers, they are super friendly, easy to work with and easy to reach out. I was so impressed when first talking to Eric over the phone. After sending pictures via text message, he told me it would be 4-6 weeks but I got the car back in less than 4 weeks (Amazing!!!) Eric helped me from scheduling a rental car with affordable price, towing my car to the shop, working with insurance company while keeping me updated the process. He was able to take care of the repair asap to save my money for rental car. Kim’s will be definitely my first choice if I need anything or recommend to others.
Name: T**** M*****
Date: 2023-06-22 23:08:35
Rating: 5
Comment: They are very knowledgeable and take good care of customers.Highly recommended.
Name: E************
Date: 2023-06-22 18:47:38
Rating: 5
Comment: They are always so accommodating and do a great job. They go above and beyond
Name: C*** S***
Date: 2023-06-15 06:05:45
Rating: 5
Comment: Thanks a lot for the excellent service from Eric and the shop for my vehicle repair. The quality of repairing is awesome! He and the shop did great work to minimize the trouble of the customers. They are very professional on car repair with insurance. Besides for that, Eric help a lot for car rental service. I would like highly recommend this shop.
Name: w** C
Date: 2023-06-14 22:23:28
Rating: 5
Comment: Kims auto body is awesome. My car has a scratch on the door. I checked with other shop and they asked for 3k to repaint the door. I came to Kims and they told me it is not serious. They helped to polish it for free and the scratch is gone. They are quite honest, responsible and professional. I will definitely recommend it and choose them again if needed.
Name: S*** N********
Date: 2023-06-14 18:42:35
Rating: 5
Comment: James helped us out with repairing our Tesla Model 3. The car had a huge dent and multiple paint scrapes around the passenger rear quarter panel area from scraping a wall in our garage. James was very patient in walking me through the repair cost, process and set me up with an appointment within a week of me first getting in touch with him. He was also able to bring down the cost of the repairs to a very reasonable number. Great service overall and our car looks better than new now. If you need any body work done on your car, look nowhere else and just talk to James, and thank me later :)
Name: J*** L**
Date: 2023-06-13 01:16:57
Rating: 5
Comment: I had an excellent experience with Kims Auto Body. They not only performed impeccable work, but were very responsive and communicative - they even went above and beyond to accommodate my schedule. Its clear theyre very skilled technicians and that they care about the quality of their work and their customers satisfaction.
Name: R***** C***
Date: 2023-06-06 15:47:01
Rating: 5
Comment: They were very professional, courteous, and great fast communication. Will definitely come here again.
Name: j****** L**
Date: 2023-05-31 20:38:39
Rating: 5
Comment: Quality services with fast responses. Will come back again.
Name: H* S** H**
Date: 2023-05-26 01:28:44
Rating: 5
Comment: I recently had the pleasure of visiting Kims Auto Body, and I must say, it was an outstanding experience. From start to finish, the entire process was seamless and stress-free, thanks in no small part to James, and the entire KAB crew.Throughout the repair process, James kept me updated on the progress of the work and made sure to address any questions or concerns I had promptly. James was professional, courteous, and went above and beyond to ensure my complete satisfaction.The quality of the work done on my car was exceptional, and I couldn’t be happier with the results. KAB clearly takes pride in their work, and it shows in the finished product.Overall, I highly recommend KAB, to anyone in need of auto body repairs. KAB truly care about their customers and deliver top notch service every step of the way. Job well done!
Name: D**** W**
Date: 2023-05-23 22:27:26
Rating: 5
Comment: James and Charles are great over at Kims always willing to help with any problems and they guarantee the work done on your cars. they actually help you so the process is as smooth as possible.
Name: J***** R******
Date: 2023-05-23 20:52:55
Rating: 5
Comment: Eric and the team at Kim’s were great to work with. They were able to accommodate around my schedule and check in with me at all steps of the process of dealing with insurance and repairs to my car.
Name: N***** M****
Date: 2023-05-17 19:11:19
Rating: 5
Comment: I had used Kims autobody twice, they are very professional and considerate of the customer. I worked with James and he was pretty communicative regarding the timelines and dealt with insurance.
Name: V****** Y*
Date: 2023-05-16 00:55:25
Rating: 5
Comment: Communication was awesome and the work was even better! Will definitely recommend all my friends and family.
Name: S***** C***
Date: 2023-05-16 00:03:25
Rating: 5
Comment: James did a great job repairing my Tesla Model 3 after it was rear ended. James has great communication and took the time to explain things in detail. More importantly, James made the entire process effortless by communicating directly with insurance. Thank you Kims auto!
Name: K**** H********
Date: 2023-05-12 01:05:14
Rating: 5
Comment: There were some delays due to issues with insurance (not Kim’s fault), but Kim’s kept me updated and did an outstanding job!
Name: E***** D****
Date: 2023-05-11 18:24:07
Rating: 5
Comment: Had an accident due to wind and rain and my car was damaged… I would bring my car to kim auto shop because they did a good job and in time schedule - done 👍👏
Name: G*** C*********
Date: 2023-05-09 16:33:57
Rating: 5
Comment: Getting rear ended and having to deal with insurances is never fun. I take my car to Kim’s because they make the experience and process and easy and pleasant one. They are overall great people who genuinely care about you and put you first. No stress no feeling like you’re getting scammed. Just trustworthy people. They handle everything for you. Eric was who helped me out this time around and I have nothing but great things to say about him. Super nice guy and explained everything thoroughly. Oh and my car looks like new! I can’t even tell my car had damage. If you’re liking for an honest and genuinely kind place to take your car, this is the place.
Name: S*** J****
Date: 2023-05-04 13:45:22
Rating: 5
Comment: Charles was always responsive in sharing the status of the repair. Follow up with Tesla for batterly replacement and keeping me posted as to what is going on. Super polite and patient . Bummer that it took months to repair and get the car back, but inspite of being crazy busy and when Tesla and other body shops said they had no room for the car, Charles was able to accomodate the car.
Name: B****** B*********
Date: 2023-05-03 19:57:33
Rating: 5
Comment: We had our car fixed here after being hit by a pickup truck. Kims Auto Body provided excellent service and made our car like new. Eric was super responsive and punctual. I highly recommend this shop.
Name: L*** H*****
Date: 2023-04-29 01:23:33
Rating: 5
Comment: Fantastic customer service. Professional, courteous and I got updates without any effort on my part. Definitely recommend this business.
Name: I*** M******
Date: 2023-04-14 15:18:21
Rating: 5
Comment: Was asked to review, and its hard not to since I received excellent service. Repair after a rear-end collision looks like factory new. Equally important, Kim does a very good job of providing constant updates with the timeline and the need for addtional repairs. I wouldnt hesitate to recommend this place to anyone.
Name: J*** V
Date: 2023-03-22 17:42:17
Rating: 5
Comment: Couldnt recommend Kims enough. Had a Tesla model 3 that got rear ended and the trunk completely crushed. After calling them to schedule the service, i didnt have to do anything. They took care of arranging the rental car shuttle to pick me up at their shop, extending it when new parts needed to be ordered, and getting it picked up from their shop when I picked up my car. My car looked brand new when I picked it up, detailed and everything. Very nice and knowledgeable staff, both Eric and James were very helpful.
Name: A**** M*****
Date: 2023-03-19 16:08:07
Rating: 5
Comment: Kims has been a pleasure to deal with and theyve performed quality work. They communicate frequently, are patient and responsive, and work with insurance to get the best outcome (parts, service scope) for vehicles. Ive been a customer since 2016 and had a few visits covering front/rear bumper repairs, hood repair, painting, and windshield replacement. I highly recommend visiting them for your repair needs!
Name: A***** L**
Date: 2023-03-16 16:53:46
Rating: 5
Comment: I highly recommended Kim, he has helped me repair my car twice and my Tesla was like brand new each time when I picked it up. And he is very good with dealing with insurance claim too! He can be reached by email phone call and text, very responsive, which is one of the reasons I want to work with a local body shop instead of typing on Tesla app.
Name: C**** L*
Date: 2023-03-06 18:06:45
Rating: 5
Comment: I’ve used Kim’s Auto Body shop for many years and have not taken my car to another shop, that’s because of the great work and customer service they provide. I can’t speak more highly of them enough. Being involved in an accident is already stressful enough, don’t let using a different shop be another one.
Name: J****** R*****
Date: 2023-02-25 20:14:30
Rating: 5
Comment: After having my car accidently hit I was a nervous wreck trying to find the right autobody shop to repair my vehicle. I am new to California so I trusted the great reviews I read and was hoping for the best. Do not hesistate to bring your vehicle here. I worked mainly with Charles and his cousin whose name I cant recall, but they were both so on top of everything and made me feel at ease. They both were so easy to work with and texted me with updates, dealt with the insurance company and delivered STELLAR work. I was so happy to get my car back but I am even happier knowing I have this wonderful shop in my neighborhood in case I need them again. Thank you all for your hard work and making my car good as new!
Name: J** K**
Date: 2023-02-18 15:26:01
Rating: 5
Comment: Great customer service and super efficient! My family has been going to Kims Auto Body for more than a decade and we only trust them with our auto body needs.
Name: S**** G******
Date: 2023-02-14 06:34:21
Rating: 5
Comment: They were prompt and stuck to the provided estimate and timeframe. I am very happy with their work and recommend them
Name: E*****
Date: 2023-02-13 18:59:43
Rating: 5
Comment: Strongly recommend this body shop. Satisfied with the service and James is very knowledgeable about repair and insurance processes.
Name: N**** C*****
Date: 2023-02-07 23:17:07
Rating: 5
Comment: I had an accidental damage. Kim’s did a great job. They took care of everything. I did not have to worry about anything. This was absolutely great service. I would recommend them to anyone and everyone.
Name: B**** D*****
Date: 2023-02-07 22:27:39
Rating: 5
Comment: I’ve gone to Kim’s Auto Body on three separate occasions for body repairs on my vehicles. James and Charles are always super friendly and professional, and bring a consultative approach to their business that I really appreciate. The whole team does high quality work!
Name: K**** V
Date: 2023-02-04 19:26:08
Rating: 5
Comment: I went to KIMS Autobody after my Tesla Model S was backed into. They were a breeze to work with and were understanding of my issues. They even highlighted some issues they found that I would need to follow up with Tesla and helped address some of my other concerns. I would highly suggest you go to KIMs Autobody if you need to get your Tesla repaired.
Name: K**** H****
Date: 2023-02-03 00:44:57
Rating: 5
Comment: Came in for a headlight repair. James and Charles were extremely helpful and nice people!
Name: C**** A****
Date: 2023-01-31 05:38:17
Rating: 5
Comment: Had a tree branch fall in my car and smashed the windshield, dented the hood, and scratched the paint. Did a great job and work. Great customer service.
Name: M**** S****
Date: 2023-01-26 23:42:39
Rating: 5
Comment: Great service! My most trustable body shop!
Name: L**** A********
Date: 2023-01-26 18:41:37
Rating: 5
Comment: I have had a great experience working with James and Charles at Kim’s. They did a great job of walking me through the process and approximately how long it would take. Very professional and willing to go the extra mile for the customer!
Name: T****** F
Date: 2023-01-24 18:17:50
Rating: 5
Comment: I went to Kims Auto Body after being involved in a car accident. This wasnt my first time using them since they had helped me fix a scratch before so I chose them despite their busy schedule to fix my car. Charles was excellent at communicating every step and even offering advice or sympathizing with me about dealing with the car insurance. From the very start of the process, they offered multiple services to help bring in the car to the shop as well! The end result was amazing, my car looked perfect and even the interior was spotless! I can tell that this shop actually cares about the customers and the cars and knows what they are doing. I would recommend them to anyone!!
Name: S**** P***
Date: 2023-01-19 20:04:11
Rating: 5
Comment: Excellent services and explanation!
Name: F***** D* L***
Date: 2023-01-16 17:44:12
Rating: 5
Comment: From Day 1, Charles welcomed me with great service by taking the time checking my brand new Tesla M3 rear bumper damage. He ensured that all of my questions were answered before we set the schedule for repair. It took more than a week of wait since I have to wait for my insurance to give me the GO signal. After that, i dropped off my car and ensured that my car will be taken care of. Rest assured during the repair, I received updates about my car and the next thing it’s done. No hiccups, no worries. Thanks KAB!!!
Name: S******** C****
Date: 2023-01-13 20:58:23
Rating: 5
Comment: Very professional, experienced and great service! Kim’s Auto Body set up my rental car and before I dropped out my car to get it fixed. The process was so smooth, I will never go to another Auto Body Shop again. Thank you James, Charles and your team for fixing my car.
Name: A*** D****
Date: 2023-01-06 00:58:15
Rating: 5
Comment: James and Charles are very accomodating and keeps you updated.They did a great job on my tesla YThank you much .
Name: A*** R***
Date: 2023-01-06 00:38:51
Rating: 5
Comment: What a wonderful experience! James was super-friendly from start to finish, but more importantly, the work he and his team did on my car was fantastic. My damage wasnt terrible going in, but when I picked up my car, it looked better than when it was initially delivered! I hope I never have to use them again, but Kims Auto Body would be my first choice if I need any other body/paint work done on my car.
Name: A*** F***
Date: 2023-01-03 17:47:13
Rating: 5
Comment: James, the owner, was patient and transparent through out the process from beginning to end. This is the first major accident with a car I love, and he took care of the car so well, it looked better afterwards than when I got it from the dealership. I have an Audi RS5, and it is my baby. James understood that, and while he was subject to lead times on replacement parts like every other body shop in the area, he somehow managed to get my parts in sooner than expected. Its not a short wait, but when its in the right shop, its worth it. Big thanks to James for allowing me to pick up the car after hours. The attention to detail and the customer service were superlative.
Name: �*******
Date: 2023-01-02 22:51:47
Rating: 5
Comment: I contacted with James and he is super nice and experienced. He is familiar with the whole process of repairing Tesla and helped me to solve a lots of problems during contact with the insurance company.While the repair process, he also updated me with the status and this really made me a relief.The final price was reasonable and the service is perfect. I highly recommend people who driving Tesla can find James for help.
Name: a****** p*******
Date: 2022-12-23 21:20:30
Rating: 5
Comment: Would HIGHLY recommend Kim’s auto! From the moment I called to get a time take my car in that got hit .. James called me back within the hour and helped me all the way through. From getting the insurence company to get me a rental ASAP to having the whole process happen smoothly and fast. Got it back right before Christmas and looks brand new. They even detailed my car and that was a huge plus! Thank you James and Kim auto for your hard work
Name: A***** T***
Date: 2022-12-19 15:27:20
Rating: 5
Comment: TL;DR - Highly skilled and professional group who take extreme passion in what they do. Very knowledgeable and friendly.Kim’s Auto body is the definition of quality and customer service!! If body shops could earn Michelin stars, Kim’s auto body would receive them all!James and team are super professional and pride themselves on their craft. We don’t get these traits too often anymore. James updated me throughout the entire process. Not once did I feel like I was left in the dark. He took care of my car A to Z. The American alphabet needs hundreds more characters to accurately reflect the work James and team put in. I’m super impressed.The shop looks like an exotic car dealership! I felt as if I was purchasing a Bugatti. Other body shops I been to are extremely dirty and sketchy looking. Honestly this adds to the overall experience. First impressions always matters regardless of what people say.I got burned by a “buddy”s shop and they refused to own up to it. Ended up ghosting me after too… and this was a “buddy”!! James was able to fix all of the previous issues when it wasn’t even supposed to be his shops burden!Honestly do your valuable car and time a favor and book with James!! I’m never going to another shop again.My car looks better than when I bought it fresh from the dealer!!!Glad my cars back better than ever but most importantly glad that I made a new lifelong friend.
Name: F************ X*
Date: 2022-12-13 18:40:21
Rating: 5
Comment: My Tesla model 3 got rear ended. Car was parked on a side street. I called around to get an estimate. Kim’s autobody is the only one providing an estimate over a picture sent. It can work on structural damage and also has outside space to store my car. James gave me realistic window of work completion. I sent in my car Friday and the interaction with insurance started the next Monday to expedite part processing! My car was like new when work was completed as scheduled. Life warranty on repair and 7 years’ warranty on paint add one more layer of security.
Name: H**** N**
Date: 2022-12-12 17:55:21
Rating: 5
Comment: Kims Auto body is AWSOME! James and Charles will get you back on the road. They keep you in the loop and get your repairs done right!
Name: S******* K**
Date: 2022-12-03 00:29:46
Rating: 5
Comment: It’s one of the best body shops in bay area in terms of work quality and customer relationships. Jame is super generous and nice. Quick, and look after your interests, not your money. I highly recommend this place.
Name: N************** M*****
Date: 2022-11-17 20:44:08
Rating: 5
Comment: Had a minor accident to my Tesla model Y and got my front bumper scratched. James was super helpful in getting an estimate for the repair and helping me through the whole process with no pressure about any choices I had to make. They did a great job repairing and cleaning inside and out and delivered within ETA. 10/10 for everything.Thanks James!
Name: S*********** W***
Date: 2022-11-17 07:03:50
Rating: 5
Comment: Amazing level of quality and attention to detail. James and his team came highly recommended, which is often hard to match. Throughout a very challenging set of parts shortages etc etc the whole team always strived to do their best. For sure the highest of recommendation was valid. Thanks and good wishes to you for ongoing success.
Name: H***
Date: 2022-11-11 00:52:14
Rating: 5
Comment: James is super responsive and easy to communicate with.Service is of the highest quality I have had.They also offered me complimentary detailing.Seamless experience.
Name: S**** C***
Date: 2022-11-01 20:31:39
Rating: 5
Comment: You can count on these folks to deliver everything they say they will do. Rare in these post covid days. I have worked with them before covid and I am glad to say nothing has changed. Same super courteousness, patient walk-through of work, accommodating effort and consistent updates. I have recommended them in the past to friends and will continue to do so and hope this review may convince you to discover the above for yourself.
Name: H******** K**
Date: 2022-10-28 22:18:31
Rating: 5
Comment: Amazing. Magic. Thats how I would explain the service of Kims Auto Body. I first went there after my wife found our then car side swiped in the parking lot at work. Someone swiped the entire rear passenger door and just ran off. We brought it into Kims and they really fixed it like magic. It was so well fixed that when we sold the car back to the dealership they didnt know it had an accident until we told the dealership. Since then weve been to Kims twice more (once rear ended, and this time neighbor swiped the bumper in parking lot) and each time the results were impeccable.Also as important as the body repair service is the hospitality and professionalism of everyone there. They handle much work with insurance and car rental for me to make the experience very smooth.Highly recommended.
Name: A** P***
Date: 2022-10-27 16:44:55
Rating: 5
Comment: We recently had a major accident and had to bring the car in for repair. Overall it took about 2 months.I highly recommend Kims Auto Body. James was thorough in all his assessment, walked me through the process, provided timely update and met all milestones. Its a comforting feeling when James consistently provided updates via calls or emails before I thought to ask for one.From the first phone call to picking up the car looking like new again, I knew I was in good hands.
Name: D**** T**********
Date: 2022-10-25 17:50:42
Rating: 5
Comment: This is my second time visiting Kim’s Auto Body and they were equally as fantastic as my first visit when extensive repairs were needed after an accident. Truly the best auto shop around in terms of fair and transparent practices and more than reasonable pricing. Plus (and truly most rare of all), they’re so nice and communicative on what’s going on with repairs/shipping!
Name: m****** d** b****
Date: 2022-10-14 18:27:21
Rating: 5
Comment: I used Kims Auto Body to clean up some dents on my Tesla model 3 from a minor fender bender. The people at Kims made the whole process very easy and most importantly the car looks great.
Name: A*** A*****
Date: 2022-10-02 05:22:41
Rating: 5
Comment: My car had been in an accident but I also had prior damage Kim’s auto body worked with me to find the best solution and went out of their way to help me and save me as much as possible out of pocket expenses it was smooth and easy to work with them great communication and repairs were quick. The pride in doing good work shows my car looks like new again side panel bumper and running board look flawless. I would highly recommend.
Name: X****** W**
Date: 2022-08-05 23:29:40
Rating: 5
Comment: Got my tesla fixed here perfectly. They keep updated the status through email. People here are very friendly. Highly recommended!
Name: A******
Date: 2022-06-20 20:30:02
Rating: 5
Comment: Its been a great experience of working with Kims auto body. James has been great at giving updates of the repair and honest about timelines. Would definitely recommend getting your car repaired here.
Name: J***** K**
Date: 2022-04-25 21:19:20
Rating: 5
Comment: Very professional, organized, and responsive...
Name: M****** K**
Date: 2022-04-08 20:43:16
Rating: 5
Comment: This is my second time to work with Kims Auto Body shop. I replaced the front bumper and chrome cover of my c300. James and the team did very good job and the quality of the service was extremely high. The quote is reasonable compared to other body shops but the quality of the work is always beyond my expectation. I will use this shop again if necessary.
Name: J***** p****
Date: 2022-04-07 00:58:27
Rating: 5
Comment: Great place to get your vehicle back the way it originally was. Friendly service and always up to date
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Name: L**** K**
Date: 2021-12-17 03:35:59
Rating: 5
Comment: Excellent service and detailed to meet all my request. Daily follow up SMS and phone update.
Name: J***** M
Date: 2021-12-01 06:13:17
Rating: 5
Comment: Had our LS460 repair done here two years ago. Charles handled all the insurance paperwork. The right front was damaged and was restored to like new condition: bumper, parking sensor, fender, head light, knuckle, strut, wheel, tire, and paint protection film. Paint matching is perfect. Subsequently had LS400 insurance estimate done here as well. We decided to donate it and didnt get any charge for the work they put in. Highly recommend this shop.
Name: M***** A******
Date: 2021-11-27 04:22:36
Rating: 5
Comment: They were super professional and fast. I really appreciated that I was updated via email and test about the status of the car repair.
Name: S***** T*
Date: 2021-10-15 20:05:39
Rating: 5
Comment: Had a minor accident and got my front bumper scratched. James was very helpful in getting an estimate for the repair and stepping through the whole process with no pressure about any choices I had to make. They did a great job repairing and cleaning inside and out. 10/10.
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Name: A*** H******
Date: 2021-10-15 05:31:13
Rating: 5
Comment: Great customer service and very nice job communicating and answering all my questions. Service took longer than I hoped but the end result exceeded my expectations, they even cleaned the inside of my car! My car looks better than before it needed service
Name: R****
Date: 2021-10-08 22:09:46
Rating: 5
Comment: Clean and nice shop. The admin Alicia is great with answering questions. I was involved in an accident recently and she helped guide me. Charles was great with recommendations during the evaluation. I will be getting my SUV fixed next week and will update my review further!
Name: l*** t***
Date: 2021-08-31 07:58:43
Rating: 5
Comment: Weve been taking our cars to Kims Auto Body for over 10 years. Definitely one of the best shops weve worked with in the South Bay and for that reason we keep coming back year after year. James was knowledgeable and very honest with all the repairs that needed to be done. Pricing always fair, and services/quality always exceptional. I strongly recommend this body shop!
Name: P***** S***
Date: 2021-08-02 20:37:12
Rating: 5
Comment: Professional services, great staff.
Name: T****** R***********
Date: 2021-07-13 03:49:03
Rating: 5
Comment: I found Kims Auto body about 3 cars ago and I kept getting in car accidents (caused by others) so I kept bringing my cars there. The reason why was because they were super professional! They had a clean well run shop, and always made sure my cars were worked on in a timely manner. But also the quality was amazing. Anytime someone asks for a body shop I send them here. My most recent incident was a broken rear windshield and they took care of it and its good as new. I highly recommend this shop.
Name: M K
Date: 2021-07-02 00:03:35
Rating: 5
Comment: Very professional staffs and well organized service. Iv never been to an auto bodyshop like this one. Everyone is so helpful and they return phone calls, text messages, emails promptly. Rental car was delivered to the bodyshop and Alicia, Charles and James followed up with me every step of the way.Amazing service!!!!
Name: K****** P********
Date: 2021-06-21 22:36:53
Rating: 5
Comment: Went in there for body work on my honda pilot and got ball park estimates to plan with. Some other repair shops in the area did not give me a ball park number which made it difficult for me to make a decision on where to go, so definitely a plus in this regard. they did a very good job with the body work and finished it all up in the time frame they had originally committed and kept be updated along the way. In addition, they dealt with my insurance provider and car rental agency (arranged for a pickup and drop at their own shop) which simplified things for me. Overall, very happy with the service and quality of their work. Will certainly recommend to friends and family.
Name: G P
Date: 2021-05-17 00:43:11
Rating: 5
Comment: I know nothing about car. So I am afraid to go to auto shop. But James & his team, super professional. He checks the car carefully, explain to u what need to be fixed, print out the quote. His front end staff deals with my insurance, book the rental car for me. It was excellent.
Name: L**** K******
Date: 2021-04-15 02:47:00
Rating: 5
Comment: Great experience for my first time at a body shop, repair work was seamless and the team also tested out my parking sensors. They kept me updated throughout the process and were great with covid safety and timing. Highly recommend.
Name: R****** G*****
Date: 2021-04-01 22:29:07
Rating: 5
Comment: Had to bring in my 07 BMW Z4M for work due to my request to bring it back to near showroom quality. They did more than that and detailed the car completely better than I had asked. Simply amazing and EXCELLENT SERVICE!
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Name: V**** S*****
Date: 2021-03-26 03:22:36
Rating: 5
Comment: I got a front bumper paint correction (repainted) for my Porsche Cayman. The work they did is just fantastic - perfect factory colour match, and my ten year old car now looks brand new. They also returned my car with free paint correction on small areas, and polish all around the car. This is the best customer experience Ive ever had with any service or product ever! Even if you think the quote may be slightly above the rest, just go for it! Highly recommended.
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Name: C******* D***
Date: 2021-03-25 01:29:57
Rating: 5
Comment: This shop offers great service rates and performs quality work. The employees were also very friendly and helpful. I would recommend this business to anyone for their auto repair and other services.
Name: R*** A****
Date: 2021-03-18 20:32:12
Rating: 5
Comment: Talk about streamline service! Both Charles and Alicia made what was supposed to be a disaster and inconvenience into a pleasant and stress free situation. Charles is very thorough and responsive in quoting my vehicle and describing damages and Alicia was just as great in dealing with the logistics. Communication was key, service was A1 and the detail in work is outstanding. Hands down a great auto body shop and an even greater experience.
Name: G*** W***
Date: 2021-02-12 16:12:33
Rating: 5
Comment: Kims Auto Body did amazing work on our nearly totaled 2020 Lexus NX300 to make it look brand new again. Charles was very detailed through the whole process, going over his estimate with me line by line and explaining the scope of work. Plus, hes a really nice guy and easy to talk to.Charles took care of all of the communication with the tow company and insurance company, and will have your best interest in mind to make sure your insurance isnt cutting corners to save cost. Very important! This is why you dont go with body shops partnered with your insurance company.The team at Kims Auto Body kept me updated regularly along the way. I was surprised how quickly they completed the job. When I came to pick up the car, it was beautifully detailed. Thanks for the hand sanitizer too! Overall, highly recommend Kims Auto Body!
Name: S***** S*****
Date: 2021-01-14 20:02:53
Rating: 5
Comment: Awesome 5 star service, honest and better that others around this area. I was charged 70 percent less than what others quoted me for the same repairs, offcourse it would depend on type of repairs but I am very happy.
Name: R S
Date: 2020-10-05 15:49:40
Rating: 5
Comment: Charles is just phenomenal to work with. Extremely professional and does brilliant work.
Name: M****** M********
Date: 2020-08-24 00:50:10
Rating: 5
Comment: Friendly people, owner James is always a pleasure to work with. He fixes two of my cars already. Excellent body work and paint looks like I never got into an accident 👍
Name: J**** E********
Date: 2020-07-23 00:07:21
Rating: 5
Comment: Excellent customer service and body shop.
Name: D** C*****
Date: 2020-07-20 16:50:07
Rating: 5
Comment: The only body shop we trust with our customer cars, backed by a lifetime warranty.
Name: D d**
Date: 2020-07-14 04:54:11
Rating: 5
Comment: Always great service and terrific work. They’re go-to body shop
Name: P**** M
Date: 2020-06-28 16:04:49
Rating: 5
Comment: I had a great experience and services. Nice and helpful staff. Great job! My car was spotless clean inside out at pick up. Thank you !
Name: S***** K
Date: 2020-05-30 23:37:15
Rating: 1
Comment: I cant recommend them.There was a small dent in my car and they fixed it. No complaints here.But when I got my car, I noticed that they did not install the molding and that the car was covered with a spray of clear coating - overspayed.They tried to fix it and removed about 20% of overspray. Only in those places where it was visible, of course. I dont want to deal with them anymore.I spent hours and hours trying to remove their overspray but couldnt completely clean it.
Name: G****** T******
Date: 2020-04-02 17:42:31
Rating: 5
Comment: My older car had minor damage and Charles offered me to fix it perfectly and a very cost-efficient second option which was more than good enough for me. Couldnt be happier.
Name: L*** X
Date: 2020-03-24 22:41:57
Rating: 5
Comment: [note, no incentives were given for this review]This is by far the best body shop I have worked with. Customer service and mechanics know exactly what they are doing to give you the best products and price. They didn’t offer any extraneous repairs for the car yet the final job looked excellent. See pictures of the front bumper, fender, and headlights before and after the repairs. They also installed new projector beam headlights and LED bulbs at my request. The lights make the car look even better than before the accident. Hoa and Charles, you are great at what you do. Keep up the superb work. I highly recommend this auto body shop.
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Name: S***** H*****
Date: 2020-03-13 15:29:23
Rating: 5
Comment: Good customer support. Made this process real easy.
Name: S*** L**
Date: 2020-02-08 21:05:53
Rating: 5
Comment: I have done 2 repairs with this company already on my BMW X5. Charles and James are both amazing and honest. The shop did an amazing repair and the customer service was spot on thru the whole process. They even cleaned my car when I picked it up. The shop is super clean and they have great snacks to top it off. I will never go to another body shop in the south bay area. If you want more references on this company, check out their reviews on Yelp! Thanks again KAB.
Name: B**** S****
Date: 2020-01-31 08:30:07
Rating: 5
Comment: The single best body shop Ive had the pleasure of working with. They bend over backwards to accommodate you, keep you well posted on progress and any issues that pop up, and do an amazing job of sticking up for you to the insurance companies, I cannot recommend them enough. Even sent me the garage openers I left in the rental by mistake, you should absolutely bring your car here if you need to, theyll treat you right and guide you through every step of your claim
Name: b**** w***
Date: 2019-11-22 17:18:35
Rating: 5
Comment: Nice place, helped remove some little scratches made bymyselve for free.
Name: A*** A****
Date: 2019-10-30 15:42:18
Rating: 5
Comment: Been there in Dec 2017. Theyve replaced the bumper on BMW 328i just fine and in a reasonable price (didnt compare with other places but seems ok). They ordered the part and installed it in about 2 days. Good job overall - bumper fits perfectly, color is original. Would recommend this place
Name: D**** T***
Date: 2019-06-24 02:05:22
Rating: 5
Comment: Charles was great, was able to get me in and out with an estimate. They worked on my car and the car look like brand new!
Name: P*** R*******
Date: 2019-03-29 00:41:32
Rating: 5
Comment: Great service, great work. Theyll even clean your car for you! Cannot recommend them enough. Very professional and hospitable.
Name: A**** C****
Date: 2019-01-23 20:19:57
Rating: 5
Comment: Took my 2017 Toyota Tacoma to Kims Auto Body after it got hit and run in the Panera parking lot :/ Bumper was barely out of place... James was nice enough to put it back in for me in less than an hour! Even better, he didnt charge me! I didnt have to deal with insurance or pay out of pocket!!! WOW!!!! I will definitely be coming back!!!
Name: J**** L**
Date: 2019-01-21 00:52:39
Rating: 5
Comment: This review is coming in a little late as life got in the way. However, what I can say is Ive been driving in my car that I Kims Auto Body repaired and Ive had no issues after 1.5 months.My Mazda 6 was involved in an accident where my front bumper was crushed in towards the engine, the radiator supports were bent, the sensors behind the bumper were affected amongst other things. Initially, my insurance strongly advised me to work with their recommended body shops. I did my research and chose Kims Auto Body. I dont know much about cars and I found James to be honest, thorough in his explanation and patient. He walked me through the whole process, explained what parts would be best to go with, whether to take the insurance downgrades, etc.In the end, I received my car with it looking and driving like it was never involved in an accident. I even got to test the front safety sensors when a car in front of me stopped short and I had to brake suddenly. Im grateful all the safety features work as expected.I would absolutely recommend Kims Auto Body for their professional service and quality of work.
Name: N***** K*******
Date: 2018-12-05 18:24:48
Rating: 5
Comment: I dont leave reviews for anyone or anywhere, but this place is exceptional. The front desk was inviting and warm and when I met James I knew that I was working with a professional.The front driver side fender was dented significantly a few days ago. My car was parked on the street and I woke up the next morning to a lovely dent. I took it in for a quote today and not only did I get seen on time, they went through the trouble of actually getting a good portion of the dent out in a matter of MINUTES. When you expect somewhere to be good due to reviews and then you go and they completely exceed your expectations -- that is service.I wish more businesses operated in this way. Well done, ill be taking my cars in here from now on.Cheers,Dr. K
Name: B****** P*** A***
Date: 2018-11-11 18:05:09
Rating: 5
Comment: I love this please they work on my CLS 550 I love the quality of the work, staff is very friendly and professional, Good job guys, Thank you again
Name: B**
Date: 2018-04-17 22:13:46
Rating: 5
Comment: I have to say Im impressed. Its not fun having to get work done on your car, but James and the crew definitely made it a pleasant experience. The main body work looks great, but what Im more impressed by is that they went above and beyond and took care of other things like a couple minor unrelated scratches, as well as detailing my car inside and out. This all happened in a good time frame at a reasonable price. Thanks!
Name: S****** M********
Date: 2018-04-08 18:39:20
Rating: 5
Comment: Amazing, no hassle, clean and crisp experience. Reasonable prices, excellent body repair work.
Name: J*** C*****
Date: 2018-01-25 19:49:00
Rating: 5
Comment: Would highly recommend. Great place.
Name: P**** B
Date: 2017-12-19 20:16:20
Rating: 5
Comment: Charles helped to get estimate and he is very patient in answering all my questions.
Name: J**** D****
Date: 2017-11-06 05:11:55
Rating: 5
Comment: I value honesty and integrity above anything else and for this reason I am a customer for life as long as Bernard works at this establishment.
Name: P**** Y**
Date: 2017-08-24 02:47:21
Rating: 1
Comment: This place is not trustable at all. I came here because I saw the good review on yelp. I am 100% regret to come here and will never ever recommend this place to anybody. The office looks fancy and the attitude is great at the beginning. When I picked the car, the Mileage increased by 200 miles. I do not understand why in 10 days the car has 200 more miles in the auto shop. The car accessory (the case cover) inside the car was missing. There are messy stuff on the leather of the seats, on the window here and there. When I pointed out the glue was on the seat and glass, they cleaned it immediately. What was worse, I found three new scratches one on the side of the passenger side door and another two on the front bumper. They did not admit it is their fault and refused to take care of it. I am 100% disappointed about their ajtttude and how careless they took care of my care. Definitely do not trust them. They appear to be friendly but indeed they do not care about your car seriously. The car accessory was missing, there are messy dirty glues and dusts inside on the seat and on the leather. I brought in a new car where nobody has ever sit in the back seats ever. The back seats were 100% new when I dropped and were dirty and messy when i picked it up.
Name: B**** B*** K***
Date: 2017-05-30 22:29:21
Rating: 5
Comment: Amazing experience with Kims Auto Body. My fiance and I have never been involved in a car accident until she was rear-ended. Charles helped us from the beginning all the way until the end of a not so pleasant experience and making the experience smooth. Charles educated us through the whole process and we were able to get everything squared away with the repair and claim!
Name: R***** B*****
Date: 2017-05-29 01:17:59
Rating: 5
Comment: I was T-boned in my minivan. I was found at fault and needed to get my car fixed on my own dime. I had my passenger rear door and drivers side door replaced, frame work, and paint blending done. The work was top notch, done quickly for what needed to be done, and over a year later, has held up beautifully. My rear automatic door mechanism was malfunctioning, and Kims worked out what the problem was and didnt charge me extra. The dealership recommended replacing the entire mechanism, but Kims saved me thousands of dollars by problem solving it. I cannot recommend them enough. Hopefully Ill never be in an accident again, but if I am, I know where to go. Thank you Kims!
Name: N** J****
Date: 2017-05-13 21:34:38
Rating: 5
Comment: They did an excellent job on my Hyundai Genesis, which was near-totaled. It looks and performs like a brand new car. Their service was also unequaled, from getting a rental car to dealing with the insurance company. It was a true one-stop shopping experience with full service and attention to details a body shop can provide. I originally went to another highly rated shop in South Bay that I used in the past with a great satisfaction, but they told me to come back in 3 weeks because their shop was too full. Kims took the car in right away and finished the car in about the same time that I can get the repair started with the other shop. This is a great shop. Ask for Charles.
Name: a*** a***
Date: 2017-05-06 04:35:39
Rating: 5
Comment: I love their work best Body Shop
Name: A**** S***
Date: 2017-02-05 22:31:56
Rating: 5
Comment: Great experience dealing with Charles!
Name: M** D*
Date: 2017-01-15 01:44:55
Rating: 4
Comment: Good service, life time warranty, nice color
Name: A***** L**
Date: 2017-01-09 09:26:04
Rating: 4
Comment: Got hit by a guy on a bicycle. Used Kims for a 3rd time. Charles is great. I had them do a bunch of extra work just to keep my car looking good. I cant recommend them enough.
Name: R****** C***
Date: 2016-08-08 07:30:23
Rating: 5
Comment: Super generous and nice people here. Quick, and look after your interests, not your money. Will come here again to do all my tire business.
Name: B**** S*******
Date: 2015-01-16 17:41:08
Rating: 5
Comment: Great job and half price of the Dealers.
Name: j******* b**
Date: 2014-12-23 19:12:18
Rating: 5
Comment: Got my Ford Fusion repaired there and they did a great job! Also, Michelle and Charles at the shop were fantastic with service and communications! Highly recommend.
Name: S**** M*********
Date: 2014-11-21 19:07:25
Rating: 5
Comment: I have used Kims two times and think they are great. High integrity business with a focus on helping me ensure I know what is going on.They do a good job of setting expectations so there are as few surprises at the end of the job as possible.I guess the highest recommendation I can give is that I continue to use Kims whenever my fleet has an issue and they always treat me right.
Name: A*** K*****
Date: 2013-07-25 16:33:56
Rating: 4
Comment: They did some body work on one of my cars and did a good job, the only thing is is that it was kind of expensive. The staff was semi friendly but a bit vague on how much it would cost, and gave me a price range. That is their only downside.
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