Delivery
Yes
Knapp Chevrolet Buick in Blissfield
Categories
Location on the map
Blissfield, Lenawee County, Michigan, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car wash
Yes
Oil change
Yes
Repair services
Yes
Phone: +1 517-486-4311
Site: https://www.knappmotors.com/
Site: https://www.knappmotors.com/
Opening hours
- Monday:8:30AM–6PM
- Tuesday:8:30AM–6PM
- Wednesday:8:30AM–6PM
- Thursday:8:30AM–6PM
- Friday:8:30AM–6PM
- Saturday:8:30AM–3PM
- Sunday:Closed
Comments (188)
Took my car in for oil change. They got me in right away, so that was awesome and they are super nice at my dealership. As part of the overall inspection, they brought me the engine air filter and the cabin filter which both needed to be replaced. This is a busy time of year for me, so I had them change the filters. WOW. Talk about sticker shock!! I will NEVER let the dealership do that easy work again. I did the work before on my previous vehicle so I was familiar. I was soaked for $100 ... for $30 worth of parts and what I couldve done myself in less than an hour.
Outstanding experience working with Larry Wahl, Chance and Christina at Knapps Chevrolet Buick in Blissfield. Larry is low key yet very professional and knowledgeable. On delivery day he gave me the most complete & thorough feature by feature presentation Ive ever received. His product knowledge was amazing and I left the dealership with a real head start on learning the operation of this new truck. Great place, nicest people!
Go see Larry Wahl. He is a straight shooter that does not play any games. I bought my new Tahoe and was out of the dealership in under a hour. I wasnt pressured for any upgrades with warranties. Sold the SUV for MSRP which is unheard of with these shortages going on. I drove almost 5 hours to this dealership and wouldnt hesitate again for this premium service. Thank you Larry!
Absolutely the best car buying experience I have ever had. No pressure no gimmicks. Straightforward all the way.A++Thank you very much Adam! The entire staff was great.
My experience with Mr. Damoulin at Knapp Chevrolet Buick was above and beyond the best of service. He was so professional and seemed to know exactly what I was trying to accomplish. His explanations were very clear and he was a wonderful listener. I felt so good about the whole process and was able to come home early with my new vehicle. I think there are very kind respectful people working there -had an exceptional experience!!! Thank you all!!
Very prompt and I can always be sure that this is an honest dealership. Even the salesman checked on me.
Honest friendly staff that will listen to your wants and help you find a car thats in your budget. Ask for Kevin when looking for your next car!
My experience with the sales and finance department was relaxing. Everything went smoothly and was impressed with cleanliness, courtesy, professionalism and attentive. Thank you Ryan and Chris!
It took a bit of time but my car is fixed and the price was fair.
Hands down the best car buying experience I have ever had. Adam was amazing, the whole staff was amazing. I will be back for my next car without a doubt.
Everyone I encountered was friendly. Robyn was accommodating, friendly and knew what I wanted. Highly recommend her and Knapp in Blissfield if you are in the market for a vehicle.
Larry Wahl was excellent from start to finish. He assisted me with the ordering of my new truck, picking out optional accessories, and figuring out which ones would work best for my needs. When that beautiful truck arrived Larry took care of everything in a very quick and efficient fashion to get me in the truck and on the road! We have purchased two new truck from Larry within the last 3 months, and he will definitely be recommended to others in the market for a new vehicle!
All I needed was an oil change. The service dept. manager was polite and professional. The procedure didnt take as long as the last I was there. Very happy
Friendly staff and efficient in there work. I set an appt, they were waiting for me and got started right away on my vehicle. It was completed in a timely manner. Thank you service team for a job well done.
This is our second vehicle from Knapp. Just like the first time, everything went smooth. Very friendly, knowledgeable and helpful throughout the entire dealership!
I have been paying for a car loan for 4 years on a lemon 2010 gmc terrain that I could not drive. It was sold to me by elite motor mall of monroe MI which is now the Toyota dealer in dundee MI. It was a situation where they forced this vehicle down my throat with no other options. Knapp motors (Ryan Oneill) took the time to find me the best deal possible with my situation. I obviously was totally upside down and stuck with my previous purchase. Or so I thought. They got me the best possible trade in for it and my beater pick up that I was currently driving. Now I am a proud owner of a 2020 chevy equinox that me and my family absolutely love. Thank you to the knapp dealership family, gm financial and a special thank you to ryan oneill for taking the time to help me and giving me the peace of mind of having a dependable quality gm product for me to drive for years to come. I will never shop at any other dealership or drive any other than general motors. You all have earned a lifetime customer. Thank you so much!
I pulled into this dealership 15 minutes before closing time and asked for assistance with putting air in two of my tires. (Dont judge, I tried to do it myself and failed, miserably. LOL) The gentleman in the service department was beyond gracious. He pulled my car in, put air in the tires and even replaced a cap that was missing on one of the tires. He sent me on my way with a No charge and drive careful! Faith in humanity restored!
Absolutely amazing customer service! Mr Larry Wahl took care of me throughout the whole process, very easy to deal with, very accommodating, and treated me with the upmost respect. He gave me a great deal on my 2016 Tahoe LT and me and my wife couldn’t be any happier, we did run into a issue post sale but Larry, Manager Chance Dew and their team took care of that issue immediately without hesitation even though it’s my fault for overlooking it. The finance manger Chris Gentner took care of my finance needs, offered me some great warranty options, gave me a great finance rate along with my preferred lender! All in all I will be a life long Knapp Chevy customer and will be returning soon for a pick up truck. Thank you again Knapp family for taking care of me and my family, the experience was very humbling and absolutely effortless. This all coming from a lifelong Used Car Salesperson. If that doesn’t say anything I don’t know what would.
No issues what so ever. Great experience through the whole process.
Been treating me wonderful for 25 years...5 new rigs...may just be the best damn dealership in the U S A !!!
Service department is the best. Staff always very kind and friendly. My main reason for buying my cars there!
Since I bought my car here I have never had a bad experience with them. They are courteous,helpful and do whatever they can for you.
Went in for a recall, done in 30 minutes plus washed my vehicle
I had service before we purchased our new car and they kept us informed on our progress. Same with purchasing our new vehicle. The needs were met and the transition was easy and exciting.
Couldn’t have asked for a better experience.. Everything from start to finish was perfect, and Robyn is the best!! (Also the woman doing all the paper work) Have already recommended the dealership to others! Thank you
Larry is an awesome person to work with! Everyone makes you feel welcome and valued. Can’t thank them enough for my purchase.
Could not say enough great things about this dealership. I bought my vehicle from a different lot and have had several issues since purchasing the vehicle. I have brought it to Knapps and they have been so helpful. They offered me a loaner vehicle while mine was in the shop. Had to return to have my radio unlocked and they again were so helpful. The men in the service department are so helpful and knowledgeable. I will continue to do business with this dealer and the next time I am ready to purchase a new vehicle I will be coming to Knapp Motors.
Ryan was very helpful and the finance department was very professional and didnt oversell things that we didnt want. We would definitely refer a friend or anyone that was in the market for a vehicle!
My husband and I had a fantastic experience with the service department. A module for a sensor when out on my car and it caused issues with the DIC, Environmental Controls and Radio. They were able to find the issue and get my car back to me very quickly. I would highly recommend their service department and plan on using this dealership for our auto needs in the future.
Bunch of CLOWNS. Management sucks. Only there to make a dollar and not help you any.Bought a brand new truck from here and drive home not even 2 hours after signing papers I notice a piece of trim on the front bumper is hanging down damaged. Go in the next morning (not even 24 hours after signing) and talk to service about the damaged bumper and they said there was nothing they could do and that I would have to pay for repairs.I walked up and then spoke with my salesman and he finally said that they would go ahead and cover the cost of repairs and a new part. So they went ahead and ordered it. Two weeks go by and I never received a phone call saying my part is in or to drop my truck off so I give them a call. Only to find out after waiting two weeks that they send the part back and they decided they weren’t going to cover it after all!!After finding out they were clowning around and not going to cover the part I asked to speak with the owner. He proceeded to tell me that I USED them. And that because of the condition of my trade in they had to take a hit on the sale. And told me not to bring my vehicle to any of his dealerships for any type of service.Very unprofessional. The sales manager Chad was extremely unprofessional as well when I went in the next day to ask about the damaged bumper. Went way over board and could of been handled in a much better way.I would like to say Thanks to suburban Chevy in Clinton for repairing KRAPP motors mess up.And would like to thank Frank Beck for the great service and other warranty work.Go Clowns
Absolutely excellent customer service! They really go above and beyond for their customer. My power train warranty was one day lapsed and the part I needed would have been covered by it. The service guy (Mike I think) called GM about the circumstances. Ultimately GM would not cover the part but Knapp, as in the actual dealership, did because they felt that was what was fair and the right thing to do since I had scheduled my appt before the warranty lapsed. I cannot say enough good things about them. Every time I go they have been very friendly, nice and polite and now they have gained a customer for life!
Easily the best car buying experience Ive had. They are friendly, knowledgeable, and make you feel at ease purchasing a vehicle.
Transmission went out on our 2011 Equinox. We went to our mechanic for 30 years, the cost was staggering. I contacted our sales guy, Kevin VanErt to determine if the vehicle was worth the cost of repair. Turned out we still owed too much not to repair the car. The service department contacted us, repair estimate was several hundred dollars less, AND they were genuine GM parts. With a warranty. Plus, we are eligible for a $200 rebate. Knapp Motors went and got the vehicle from our 30+year mechanics parking lot. It was a costly repair we had to do, but so pleased with our dealer Knapp. We will continue to purchase cars from them. Im thinking 10-12 vehicles so far with my husband and I, kids and now grandchildren, all with Kevin Van Ert. His email in November was my first birthday greeting. This dealership is just good all the way around. Not sure if this quality would be available in a bigger area like Detroit but I dont know. We were very satisfied.
As always, professional, friendly service. Will never have my vehicles serviced anywhere else.
We just leased our 4th vehicle from Knapp Motors and they are the best in the business. Always responsive to emails and phone calls. Willing to work hard for your business. I have recommended them to numerous people and will continue to. Keep up the good work and we will see you guys when we need our next vehicle.Thanks!!
Always friendly, and polite. Ive never experienced anything negative to say. I will recommend Knapp to anyone who is interested in a Chevy .
I recently purchased a Buick Enclave from Knapp Chevrolet, with the help of Ryan ONeill, and couldnt be happier. I had been looking for a third row vehicle for months but wasnt sure which type of vehicle I wanted. Ryan took the time to figure out my familys needs and recommended several vehicles that met them. Knapp Chevrolet sold me a great vehicle and provided exceptional service!
Everyone is great to work with and answer all my questions.
Bought an extended GM warranty from Knapp for my 2016 Tahoe and was treated very well and given a price far better than any other dealer i contacted. They know what they are doing and are great at their job..
Bought my 14 Silverado purchased 1-2014 from Knapp had trans issue which was covered under warranty. Wife leased 1 Equinox and purchased 1 Equinox from them as well as my daughter leased a Cruze and purchased a used Encore. I wanted to get back into an Avalanche and they could not find one at auction so I purchased one from another dealer. Bad move, as attitudes changed. Service writer on up seemed to dislike that fact. Daughters lease was turned in early due to stolen key fob, and the extra coverage that we paid for was not covering the missing key fob until I spoke of contacting the owner Matt Bell. We were also told when we turned in the lease and purchased a used car that we owed NO MORE money, but GM Leasing kept sending us bills and it even showed up on my daughters Credit karma they owed GM Financial money until we paid more.My GM Platinum warranty purchased on my truck from Knapp (vehicle purchased at another dealer) would not cover the dash breaking apart and not even a good will gesture from them to help in the repair, and all this as I worked for them being paid minimum wage to boot.Oh, and the engine blew up in the Buick Encore that my daughter bought. Complete rebuild at another dealer, thankfully under warranty, but motor is leaking AGAIN. NO MORE GM products for us.You done lost several customers over this Matt Bell.
Went in to have my car looked at the service area first took forever to set up time and date for appt.Next outrages prices on parts and service for 2 things. Second Terrible customer service on that end while missing details about fees and other missed chargesWouldn’t go to them ever again !
They treat me great!! Like a family. Will always buy my cars from them.
Salesman was great but, i had them check the front end of the car prior to buying it and was told the RF tie rod was bad and they would replace it and perform an alignment. I was told all work was completed before I signed the paperwork. So I bought the car I took it to the tire shop to replace all the tires and they informed me the car has a bad RF tie rod end and needs and alignment... Needless to say I wasnt very happy especially when I drove the car home 40 miles from the dealership with a bad tie rod end..
Very friendly atmosphere. Have been very accommodating and helpful through purchase and beyond. Josh has been an awesome salesman on a professional and personal level. Would definately recomend this dealership to anyone looking for a great experience. Thank you Knapp.
Knapps checked my tire issue quickly and efficiently. I was in and out the door in a short amount of time. I would recommend Knapps to anyone needing vehicle maintenance. The service department was friendly and helpful as usual.
Service is good and done in a timely matter.
I purchased from Knapp Motors because the salesman I have bought from since 1992 moved to Bill Crispin Chev. and after purchasing from him I became completely dissatisfied with their service department. Knapps service took care of my problems even though I had not purchased there.The process of buying a new truck was great and I am very happy with it.
Been coming to Knapp for years and they always have taken care of our needs from sales to service and if they need to keep vehicle overnight they give me a car to drive while they do the repairs I dont have to worry about finding a ride such a nice feature most of all everyone is very nice which makes our experience AWESOME
Sales Jason Kohlruss knows his products that he sells. Everyone is nice up they are very helpful if they dont know what the answer is they call an expert to get the correct answer. There follow up is good. There service department will call you to remind you about an appointment you have which is nice.
Took it in last Friday for an oil change & Engine light...did the oil change, turned the light off & said I was good. On Saturday, the Engine light was back on. Returned on Monday & the charged me $190 for something related to the light, they said...drove away, and light was back on...went back & waited for them to fix a loose wire...gave me a loaner AFTER I was late to work...got a call late in the afternoon that I needed the timing chain replaced... $2400... $279/hour for labor???...said, no thanks & returned on Tuesday to pick the car up...when I got in it, my seat motor was broke...service person tried to say that it wasnt their fault...wasnt like that when I dropped it off...took the loaner car back & finally got a call on Friday that the motor was fixed...finally got my car back on Saturday morning...have already spoken with ANOTHER GM Dealership that only charges $102.50/hour for labor...I dont understand why the HUGE difference in labor costs for the repair...will never be back, at this point, for service or a purchase...very disappointing.
Bought a new car here in February and Knapps delightful staff and customer service attracted me for service on my old Buick just recently. They found the problem quickly and efficiently getting my car back on the road and at a reasonable price! Thanks!
I received my complimentary first oil change and the service was excellent, and the car wash was also excellent. Good job. Thanks.
I called to ask about a Malibu with specific options. Chance called me back in 5 minutes with a vehicle that had what we were looking for and a payment that was great. The lease process went quicly and smooth. It was worth the drive from Monroe to recieve great customer service and respect! Great job Knapp Motors!
Always great sales experience and service at Knapp Motors. We would highly recommended mend them!
Kevin VanErts customer service was top-notch! I inquired about a car via the website and he reached out right away. He was never pushy and he was willing to email and text our communications. Kevin was one of the reasons I purchased a car via Knapp over other dealers. I would like to mention that Chris and Wendy were also very helpful with getting all the paperwork straight behind the scenes. I dont know the names of the others that helped with putting my plates on my new car. All the Knapp employees were pleasant! you have a great crew! Kudos to Kevin and Knapp!-Shawn #GoBlue
The service was great. Chance, Kevin and Chris did a great job. Love our car.
Knapp Motors provides excellent service and that is the confirmingreason why I again bought a car there. From the time you arrive to purchase a vehicle, you are treated in a friendly manner and thatcontinues with each service visit.
Just purchased a vehicle from Knapps . The staff was very helpful and our salesman Josh was great, Answered all questions and we received a great interest rate. Will definitely deal with them again.
Thank you to Adam at Knapp! Out of 15 dealerships in Mi and Ohio, Adam is the only one who kept in contact with us. We ended up buying a truck somewhere else just because of availability, but I wouldnt hesitate to check with Adam FIRST upon looking for another vehicle!
I was looking for an extended warranty for my aging Cadillac CTS when I came across Knapp. I ended up working with Robyn over the course of a few days. I have to say, I took some time to get quotes from other sources and ended up coming back to Knapp and Robyn. Robyn was great in explaining all options I had for my CTS. My local dealership seemed to have some confusion when it came to these new GMEPPs and kept trying to push my towards an Ally plan but that wasnt an option as my CTSs bumper to bumper warranty had expired long ago. Im glad I came across Knapp and Robyn. I was able to get a great price on a GM backed warranty. If youre in the market for a GMEPP I would strongly recommend getting a quote from Knapp!
Not pushy. good communication. followed through with what was expected. did the work and actually were a service. just fell short on coordinating the cap and truck manufacturing timing.
The staff there are superior very friendly answer all your questions listen for your needs and really work with you. I am a repeat customer and will always go there and recommend to other people as well
Friday Nov. 12 @ 2:00pm got my first free oil change at Knapps in Blissfield. service dept very friendly and even threw in a free car wash. Sorry to say I wont be dealing with Knapps in the future due to having money stolen from my console from someone who entered my vehicle while it was being serviced. I immediately notified the service manager he looked surprised when I informed him of the theft but said nothing. It wasnt a large amount of money but the fact there is a thief employed at Knapps I would prefer not to do business with them in the future.I would rather do business with an honest dealership.thank you, Donna Blankenship
Quick to set up an appointment, Staff always very friendly, Dealership very clean, Work performed in a very timely manner.
Larry is great as usual. Very professional. He took the time to talk with me. Very much appreciated. Other staff in the sales dept need to smile more and say hi; i.e. follow Larrys lead.
Larry Wahl really hit a grand slam finding me a new truck. He went above and beyond. I cannot say enough about him. The rest of the sales team are really friendly. You wont be sorry you stopped in for your next vehicle
After two visits to Dave Knapp in Blissfield and a lot of time that was waited I had THE WORST experience of my life. Not seller friendly at all and very rude. I would not give them any stars however that is not an option!
Ben Johnson and Dale Wotring and Lynn did a fine job with sale and setupthanks so much Chris with final paper work.We have bought several cars from Knapp Mtrs and have had them serviced by Knapps an we have always been pleased with the work they do.Thanks Gene for your great work.....
Bought a new vehicle a few days ago from Mr. Larry Wahl. Mr. Wahl was knowledge; friendly; and provided great service.
Very good customer service and knowledgeable. Treated me with respect and was very accommodating. We really like Kevin.
We have been cutomers there a long time & have bought several vehicles at Knapp Motors and find them friendly, helpful and knowlegable. The service department is excellent as well.
Thank you for finding a spot for me to get my oil changed. my wife and i are moving to florida full time.Thank you for all the excellent service .
Always pleased with service at Knapp Chev. Buick. I chose them initially because of their excellent service. Word of mouth recommendations from other customers confirmed my impression.
We first called another dealer that didnt seem to want to work with us with the payment, Knapp worked with us.
Always deal with Knapp for our card. Sales and service teams are consistently amazing
Dave Knapp Chevrolet Buick has sold and serviced my vehicles for the past 20 years. They have always given me the extra edge in service that I need to keep my cars on the road performing great!
Great communication and friendly staff. Worked hard and found the vehicle I was looking for quickly
The service at Knapp is second to none. They make everyone feel like there the most important customer. Its worth the short drive from Toledo.
Service is always vert good.This is the third vehicle that i bought at Knapp Motors.
Family friendly, Knowledgable, nice environment. Great GM vehicle service. I reccomend Knapps for your vehicle. Clean rest rooms.
Never have a problem, nice people there .Had my oil changed in my truck.
Had my traverse in for timing chain replacement and steering problems spent over 2000 dollars when i got it back the heater control no longer worked the steering locked up while driving had to force the steering wheel to move and now the steering wheel is not centered the check engine light was on had to have the computer programmed due to shifting problems i went back twice to talk to the service department but all i got was the price to look at it again this is why people dont trust GM dealers you pick up your car and it has more problems than when you took it in and then they get more money to repair things that were not bad when you first took it in this is what is killing the US automakers
Made my appointment oil change was quick and out the door theyre very efficient.
Regular service on my car was completed on time. Knapps staff was helpful and friendly.
They were very helpful. When I arrived the salesman was out with another customer and a sales lady started helping me so that I wasnt just standing around and waiting.
Knapp Chevrolet is the only top notch dealership around. They have managed to keep the home-town experience alive.
They have a great service department.
Great customer service!
They know me, my car and your entire staff appreciate me as a customer. Thank you.
The employees are very nice they have good service . I can trust them to take of my car the right way.
Always friendly and making sure you are totally satisfied. Very comfortable and family like
Clean, friendly, knowledgeable service people. great over-all.service with a smile...
Been purchasing and servicing all my vehicles at Knapp Motors for years.Staff is very friendly and helpful.
Knapps always does great work! Thank You!
Great dealership! Fantastic, friendly and helpful staff. This is the place to go to buy your new GM!
The staff is always nice and helpful, treat me like a loved member of the family
Oil change done at approximately time and completed as promised on time,great service department!!!!
I had a good buying experience. I felt comfortable and treated like a person and not just another sale.
Great deals very nice people. Well worth the drive. Thanks again Larry 👍
Always great service and friendly people! Good place to do business with!
The oil change was done very quickly and the stay was short.
Dropped of truck for brakes to be checked. Always professional and fair.
Knapp has the greatest people working and I enjoy my trip to their service place every time I go
Just purchased our 6th vehicle from this dealership. They are always up front without the frequent baloney stuff at other dealers.
Ive been buying my cars from this dealership for 15+ yrs. The service is outstanding!
My Avalanche was in for brakes, Knapp service did a great job.
Everything went real well, no problems! Thanks Knapp people
Great dealership ! Fast curtious service, highly recommended
Knapps is a Great place to buy a car, having the car serviced was easy and quick!!
Friendly and informative employees! Seems that everyone says hello or smiles at the customers!! 5 stars!!!
Great team always friendly. Larry is so easy to work with and very helpful!
Very good the staff very professional worked diligent to produce the truck the way I wanted it.
Very good service.we have bought 3cars.
Great service. In and out pretty quickly. Service desk are pretty good fellas.
Found the exact Suburban I wanted and at a great price! This is our third vehicle from Knapp.
Quite simply the best dealership Ive ever worked with, by a great margin.
Smooth transaction, Robyn was perfect
Great service! the best place to buy a car and have it serviced~
Bought 2 new cars here recently. Best experience ever.
I have always have outstanding service when go knapp
Always friendly and efficient
Very accommodating and pleasant, they treat you like family
Second vehicle bought very happy with the service Personnel are great
The best place to buy or lease a Chevrolet or Buick friendly staff great service
The salesman was very knowledgeable about the vehicle
Great sales staff and service is very helpful every time!
The service dept is always friendly, fast and efficient.
Service was excellent as always. Staff was polite and helpful.
I was in and out in a very short time.Treated very well.
Simple oil change done quickly nice friendly service
Great place to get an oil change
Great service sales was so nice and helpful
Wonderful job. Fixed and serviced everything in a timely manner!
Knapp Chevrolet-Buick is the PLACE TO GO You Do THE JOb RIGHT EVERY TIME . Jack Moore
Love coming in here for service and to buy my vehicles!
Nice and friendly place with good customer service
Mallory was very nice and helpful very fair on price and on ur trade in
Always pleasant. Have been going there since 1995.
No haggle price, efficient and speedy service.
They take service seriosly.Every aspect of the transaction is done right.
They are always friendly and courteous.
Geat Dealership, friendly and helpful people.
Best place for a Chevrolet or a Buick,,,, friendly staff and excellent service.
Good service as usual, very good dealership
John in service is a good guy and very helpful
Kevin is very helpful & friendly. Honest too
Always very friendly and helpful
Awesome customer service
Always pleased with the service
Larry Wahl went out of his way to find me a car.
Adam was great to work with!
Worst customer service EVER!
Great people
They do really good worka
Very nice people easy to deal with
Very nice and honest and friendly people
Great Customer Service
Very good and polite service.
Always great service.
Wouldnt work with us much.
Great local dealership.
Service is top notch
Great small town dealership
Timely and courteous.
Great repair center
Very Happy Great Service
Top Shelf!
Great people
Great people in parts
Fantastic service.
Didnt go there
Great service & Great people
Excellent
On time and thorough...
Great people
Great service
Timely service
Friendly
Total reviews rating 4.7
188 Reviews for Knapp Chevrolet Buick 2023:
Review №1
2022-07-01Knapp Motors is simply THE BEST. We have bought and leased cars from this dealership for over 25 years now. The sales and service department are excellent. I would never go anywhere else. A small town dealership with no pressure and everyone there is willing to go the extra mile to do whatever you need. Larry Wahl is such a great sales person and so helpful. I LOVE Knapp!!!
Review №2
2022-05-05My daughter and I were on our way to have a day at the Aquatic Club when we had a call from ON STAR and my engine light came on letting us know that there was a problem with my tire. I was not familiar with the area, but luckily there was Knapp near by. We went in as my tire was still losing pressure and they got us checked in. Of course there was a small wait, but we were so happy to be able to get such good service with no notice and no appointment. When we were done there was no charge and even though I tried to tip, they were just happy to help. I work at GM, so I want to give them a proper THANK YOU! The waiting area was clean, cool and comfy. They had restrooms and even a vending area. Great service and very friendly. My 5 year old daughter and I who were only prepared with swim wear are very appreciative.Thank you Service Professional John Eisenreich and Mechanic Jacob Sivil. ⭐️⭐️⭐️⭐️⭐️I wanna add to this review, but I gotta give Jim Zitzelberger a huge thank you, because he’s got a great personality and he is such a good person to have in Service. I honestly cannot believe this dealership has been in my backyard. Perfect service and above and beyond personalized care. WOW 🤩Update, 05/05/2022Oil change and tire rotation today! Thanks Chase and as always Jim is always fun. Have a great day. Loretta cashed me out. Great service, great people.
Review №3
2022-03-27They were working short handed but still got me in, in a timely matter. In the future, if you have someone go home sick, or call in, I would appreciate a call to see if I would like to reschedule. I think that would be a little more considerate. Overall I was very happy with my service though. Thank you!
Review №4
2022-06-21Even though had to wait for the car to get from factory to dealership. Salesman kept me informed and kept true to his word on everything. Very friendly finance staff. Very accommodating and made process pain free and didn’t have to wait hours to sign. .
Review №5
2022-05-27Knapp Chevrolet Buick is the most welcoming, cleanest, responsive organized and flexible dealer Ive ever dealt with. From the sales staff, detailers to the financing/money dept., they all had smiles on their faces (good to see lately) and eager to help. I wished I lived closer to them because Im sure the service dept. is over the top as well. I highly recommend this place. It was worth my two hour drive. BZ!
Review №6
2022-06-04Bought a Kia Rio that shifted slightly different than my previous cars, but was told it was fine and thats just how Rios are.Fast forward 3 years and Ive gotten MAYBE 6 months of solid driving out of it without there being issues.That odd shifting turned into a ton of engine/transmission issues that seem to never end.Got sold an absolute lemon.Buyers beware.
Review №7
2022-03-17I love how friendly they all are in the service department. Also, they do the job right, the first time. I drive there, from Toledo, because the Toledo GM dealerships dont have service departments that can hold a candle to Knapps.
Review №8
2022-04-04I been buying new rigs since 1960s...lost count how many..NO dealership has treated me anything close to the OUTSTANDING service received at Knapps !!! Bought about 6 new ones here over last 25 years...best outfit in the USA !!!
Review №9
2022-07-16I had a great experience at Knapp Motors. Everyone was friendly and helpful and I could not be more happy with my new car purchase!
Review №10
2022-06-17Best experience by far from any dealership. Felt like they were there to get me the best deal