Knockout Collision Repair
Address: 3225 Esplanade, Chico, CA 95973, United States
Phone: +1 530-899-9202
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Phone: +1 530-899-9202
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Category: Auto body shop, Auto bodywork mechanic, Auto dent removal service, Auto painting, Auto restoration service, Towing service
Rating: 4.6
Site: http://knockoutcollisionrepair.com/
Worktime:
Rating: 4.6
Site: http://knockoutcollisionrepair.com/
Worktime:
Day | Time |
---|---|
Monday | 8 AM–5 PM |
Tuesday | 8 AM–5 PM |
Wednesday | 8 AM–5 PM |
Thursday | 8 AM–5 PM |
Friday | 8 AM–5 PM |
Saturday | Closed |
Sunday | Closed |
Name: A*** H***
Date: 2024-06-24 18:00:00
Rating: 5
Comment: When I walked in I was greeted so friendly and they answered all my questions. Trey was the one working with me. Very professional and kind staff. 10/10 customer service! Will always return and recommend this place
Name: S****** K*****
Date: 2024-06-04 06:27:33
Rating: 5
Comment: I got into an accident a few weeks ago and after going through the insurance company and looking through reviews, I decided on this place because people seemed to have a positive experience and its been around for a while. Im really glad I chose them. From the moment I called, I knew Id made the right decision. When I walked in, Trey was there to help me out. He was genuinely sympathetic to my situation and even asked if I was ok. I wasnt expecting that and it put me at ease since I was already stressed over the accident.Even though it was going through the insurance company, they still sent me an estimate breakdown and Trey was really great at communicating with me after that. In the end, insurance decided to total my car. When I went to go pick up my things out of the car, Trey was still there being super positive and really kind as I was saying goodbye to one of my favorite cars. Even though I didnt have any services done on my vehicle, I would still go back if I ever do. Customer service was awesome.
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Name: J**** D***
Date: 2024-06-01 00:02:21
Rating: 5
Comment: The communication was excellent every step of the way. Our car looks exactly like it did. Thank you all especially Whitney!!!
Name: C******* S*****
Date: 2024-05-22 18:34:37
Rating: 5
Comment: I couldnt imagine leaving my F-250 with anyone else. Knockout Collision worked so fast and was thorough. They were very good about communication. Will definitely be returning if I ever need any service again.
Name: S***** G********
Date: 2024-05-15 16:46:52
Rating: 5
Comment: Im glad I took my vehicle here, they got me in right away, kept me updated with the progress, Whitney is super cool and explained everything that needed to be done, car took about a month...but parts had to be ordered and paint to match. Im very satisfied with the work the knockout collision team did and would definitely return my vehicle if I had another accident
Name: M*** M******
Date: 2024-05-03 23:02:08
Rating: 5
Comment: From after-hours drop-off to impeccable restoration work, the team at Knockout Collision Repair made the entire process seamless and stress-free. They were incredibly responsive and went above and beyond to ensure our daughters car was ready for her prom night. A special thank you to Whitney and the team for their outstanding effort in bringing the car back to better than new condition. Highly recommend!
Name: B** T*****
Date: 2024-04-26 19:36:59
Rating: 5
Comment: When I brought my damaged vehicle in for an estimate I was met by very friendly people, Whitney and Josh. Their estimate was very close to the final price and they kept close contact as to the repair process. Whitney was very prompt in reporting communication between Knockout Collision and my insurance company. My vehicle was returned looking like new. I would highly recommend Knockout Collision Repair for damaged repair.
Name: T***** B****
Date: 2024-04-19 22:03:17
Rating: 5
Comment: Great service by the team at Knockout to repair a driver’s side window and coordinate the return of the vehicle.
Name: A***** A**
Date: 2024-04-15 16:39:46
Rating: 5
Comment: Whitney is amazing!!I want to thank you for your incredible professionalism through this process. Even when I was on edge during our very first communication due to the mass amount of stress this situation has caused me, you were kind, helpful and incredibly professional.I also received your handwritten card over the weekend which brought a huge smile to my face, it really shared with me how much you care about your clients.As the CEO of a large trade association here in Chico, it is important to me to have proper guest, customer, client experience and you have far exceeded my opinion of what that looks like.I am impressed and I hope you will share with your boss and whoever else my comments of you. They are incredibly lucky to have you.
Name: I** W*******
Date: 2024-04-05 22:51:24
Rating: 5
Comment: Very professional and did a great job for one of our company vehicles at LACO Associates, thanks!
Name: R** C*
Date: 2024-04-01 22:27:00
Rating: 5
Comment: Excellent service! Very quick turnaround and very knowledgeable staff. Worked with insurance to fix a botched repair job from another body shop from 8 years ago.
Name: D**** E***
Date: 2024-03-31 17:56:05
Rating: 5
Comment: I highly recommend doing business with Knockout Collision. They have an organized business and are able to deliver on their estimations. Car was restored in less than a month and they detailed the inside which I was not expecting. Thank you for restoring my vehicle!
Name: G***** B*********
Date: 2024-03-28 01:58:16
Rating: 5
Comment: Ive always had a terrific experience at Knockout Collision. Whitney guided me through the repairs from start to finish. This is the second time theyve repaired my car and the work is Four Star quality. As far as Im concerned Knockout Collision is the best in Chico. Ive recommended them to all of my friends and family. Cant say enough about their expertise and service.
Name: W**
Date: 2024-03-27 22:29:49
Rating: 5
Comment: Top notch customer service and repairs. Whitney made the process easy and stress/anxiety free. They even provided transportation for me to get home after I dropped my truck off. I highly recommend Knockout Collision Repair!!
Name: E*** W*****
Date: 2024-03-25 14:58:38
Rating: 5
Comment: Knockout collision repair did a really good job on my f250 Whitney helped me the whole way through with the insurance company and really made the situation alot less stressful thank you knockout collision repair.
Name: B****** M****
Date: 2024-03-19 02:59:42
Rating: 5
Comment: We had the BEST experience with Knockout Collision Repair. Whitney was absolutely fantastic about keeping us informed throughout all the repairs. They did an excellent job with our daughters car...we highly recommend them!!!! 🙂
Name: R***** K****
Date: 2024-03-15 18:26:56
Rating: 5
Comment: Knockout did a great job installing aftermarket headlights on my 2006 Corvette. I highly recommend them given their professional, courteous and competent service for my needs..
Name: L*** W****
Date: 2024-03-14 02:37:36
Rating: 5
Comment: Wonderful experience!!
Name: K******* M
Date: 2024-03-08 20:07:23
Rating: 5
Comment: Knock out is a 5 star 🌟 organization, run like a well oiled machine! They are on top of your needs from the time you walk through the door. They work hard to get the job done professionally and timely.I highly recommend them, if you want to feel good about leaving your vehicle after an accident, this is your company.You will be handled with the utmost of care, and made to feel comfortable during the whole process. Ive dealt with other companies here, in the past, and none are as professional, their work is the BEST.Kathleen MaslinChico, ca.
Name: N***** G*****
Date: 2024-02-21 13:03:37
Rating: 5
Comment: Whitney was extremely helpful and super fast communication with me and my insurance simply the best thank you so much!! (:
Name: E**** T***
Date: 2024-02-19 06:02:49
Rating: 5
Comment: After an accident, the team had my trucks body repair done faster than expected. The truck looks great. I can’t say enough about how courteous and professional they were!
Name: J*** A**********
Date: 2024-02-15 01:15:26
Rating: 5
Comment: Extremely impressed with the employees and work completed by Knockout Collision! The staff were very accommodating and kept in regular contact with me. The work was done in less time than expected and the cost was a little less than what they quoted. Greatly appreciated! 👍🏻
Name: g*** l****
Date: 2024-02-14 20:26:26
Rating: 5
Comment: Knockout Repair does amazing work. They are very detailed and professional. The repair work on my Porsche was outstanding.
Name: M***** C
Date: 2024-02-09 22:47:55
Rating: 5
Comment: I had a tree fall on my truck and I took it to the elite body shop in town. It took them months to fix the damage and body panels didn’t match up. When I finally got my truck back a guy backed into it a week later. I called all the shops in town and gave Knockout collision a shot. What a night and day experience!! Whitney made everything so easy and she was extremely professional. They fixed my truck in a short amount of time and everything was done as they promised. Don’t waste your time with those other guys, call Whitney at Knockout Collision first!
Name: S****** L**********
Date: 2024-01-31 23:31:26
Rating: 5
Comment: Knockout collision Repair is fast, friendly and informative of all work being provided.They fixed my 2018 ram 1500 with front end damage and made the truck look new again.If I need any automotive collision or body work done they will be my first stop.Thank you to all the people at knockout collision Repair.
Name: J******* C******
Date: 2024-01-29 19:42:21
Rating: 5
Comment: Knockout has a wonderful team! Whitney was very professional and helpful in helping me with repairing my Ford F 250. Im really glad this shop only deals in OEM parts. This is great because those insurance companies will look for ways to cheapen with off market parts that devalue your vehicle. Thank you knockout for all you do and in a timely manner!
Name: K*** M********
Date: 2024-01-19 20:12:09
Rating: 5
Comment: Great experience
Name: R** C*****
Date: 2024-01-19 20:05:48
Rating: 5
Comment: Thorough and efficient repair. Very friendly and helpful staff.
Name: E*** C*******
Date: 2024-01-05 23:20:48
Rating: 5
Comment: Whitney is so incredibly helpful, definitely would recommend Knockout to anyone needing car repairs done.
Name: S**** S****
Date: 2024-01-03 02:02:32
Rating: 5
Comment: High degree excellence
Name: P****** R****
Date: 2023-12-22 05:27:38
Rating: 5
Comment: Such excellent service and advocacy! If six stars was a choice, that would be my vote!
Name: j**** L****
Date: 2023-12-14 20:27:22
Rating: 2
Comment: I left my car to get to damages checked at their convenience. I was charged $125. A day. It would of been considerate if they verbally told me. (It was on contract, although under distress of getting my car hit, I wasnt focused). Beware. My insurance company told me to pick car up to avoid charges .
Name: S**** F***
Date: 2023-12-08 16:59:19
Rating: 4
Comment: They a great job replacing my bumper. The staff was kind to me. They kept me updated on the progress of my car. They even detailed my car. Thank you for all that.
Name: R******** C*****
Date: 2023-10-31 01:56:15
Rating: 5
Comment: I meet Whitney Allen first she’s so helpful.also so kind. I love knockout collision service whole staff’s friendly . The way they fix my Mercede Benz . It looks new as it. Amazing people perfect work. They work with my insurance also I really don’t no how it’s gone work I just walk to them. They did everything else😻
Name: C****** H***
Date: 2023-10-26 17:47:53
Rating: 5
Comment: Navigating through an auto repair process is a tedious & daunting task. The endless phone calls, dealing with insurance adjusters, parts company delays, etc…The staff at Knockout made the process a lot less stressful for me. (Special shout out to Whitney & Taylor!) ❤️Everyone was very empathetic, understanding & patient (I called…A LOT) 😅 They did an amazing job staying in contact with my insurance & keeping up as updated as new developments unfolded.On the day of pick-up for my vehicle, as we finished the walk through and starting up the payment process, I realized I had left a supplemental check from the insurance company at home. Keep in mind that it’s 4:15, they close at 5, I live in Paradise & I have 3 little ones. As I start to internally panic, the owner, Kareem, tells me he will follow me up to my place to hand him the check so I don’t have to come back 🥹 He really went above and beyond. I was so grateful and appreciative!10/10 would recommend.
Name: C******
Date: 2023-10-22 00:53:40
Rating: 4
Comment: Only location I get my cars repaired when needed
Name: t*** s****
Date: 2023-10-05 21:32:44
Rating: 5
Comment: The best!!!!! They were fast efficient and so extremely nice and informational
Name: m****** h****
Date: 2023-08-30 21:10:51
Rating: 5
Comment: Someone had hit my car while it was parked and took off the whole front bumper . Calling every body shop in Chico - knockout was able to get me in quickly and efficiently! Finished up the repairs fast with great customer service. Worked well with the insurance company. I recommend them for your repair needs as the quality shined through in every way !
Name: T**** G*********
Date: 2023-08-30 17:23:15
Rating: 5
Comment: Knockout Collision did an outstanding job on a recent repair to my truck. The repair was done in a very timely manner-I was pleasantly surprised how quick the turn around was. The shop did an awesome job, my truck looks as good as new!Michael was great to work with and kept me up to date on the progress of my truck.Taylor and Whitney were also great to work with and helped me through all the negotiations with my insurance company.10/10 I would recommend Knockout Collision!
Name: J******* L****
Date: 2023-08-22 18:43:10
Rating: 5
Comment: I am so glad we found Knockout Collision Repair! Not only were they able to get our vehicle in quickly but the atmosphere when walking in was friendly and welcoming. The associates were caring and informative paying close attention to all the details. We received pictures of all damages and were included in every step. My favorite part of our entire experience was receiving a thank you card from them for choosing their business. It brought a sense of personalization and community that I absolutely loved. When we picked up our vehicle we got to do a walk around and it was explained that all OE parts were used and not aftermarket replacements. So glad we chose them! Thank you Knockout Collision for the outstanding services you provided to us!
Name: H**** P*****
Date: 2023-08-14 21:01:49
Rating: 5
Comment: Excellent, timely, friendly service. Job beautifully done. I highly recommend them.
Name: J***** M*********
Date: 2023-08-13 04:30:22
Rating: 1
Comment: Knock out Collison is HORRIBLE. DO not I repeat do NOT take your car here. Anywhere else would be better than taking it here. First off I went in for a broken side window. They had my car for over a month and were horrible to me the whole time they had my car. They fought with my insurance, and they price WAY above what anyone else does. The owner Kareem was not helpful. I emailed him multiple times trying to get help since josh wouldn’t return any of my messages or my insurance. I had to pay over a thousand dollars out of pocket because my insurance was already covering so much over their estimate. I would never go there again or recommend ANYone I know go there. Also I got my car back and there was still glass from the broken window…
Name: K******* D******
Date: 2023-08-07 20:38:12
Rating: 5
Comment: These guys are super professional, very on top of things, and I couldnt be happier with their service!! If I could give them an extra star, I would
Name: M***** C*******
Date: 2023-06-16 22:49:26
Rating: 5
Comment: Such a great experience! I had other body shops telling me that I couldn’t get an appointment for another 8 weeks. I went to Knockout and they scheduled me for the NEXT DAY. Amazing customer service (gals at the front desk are so amazing) and great work done on my car. Very efficient and timely. I met the owner and he personally walked out to analyze my car for me.While the prices were a little on the high end, it was completely worth it for the service I received. I’ll be going back whenever I need work done for sure!
Name: A**** P******
Date: 2023-05-19 14:39:37
Rating: 5
Comment: Nice employees and expert level car care.
Name: A***** B***
Date: 2023-05-10 17:26:06
Rating: 5
Comment: They did a great job they even cleaned the inside and it looked like a brand new car very much appreciated and I would recommend.
Name: B****** C*****
Date: 2023-04-28 01:26:55
Rating: 5
Comment: Knockout did a great job repairing some accident damage to my rear bumper. Lachelle and Josh were beyond pleasant, helpful and overall great to work with. They communicated with me during the entire process without me having to reach out constantly for updates which took a lot of the stress out of the repair process and I couldn’t be happier with the quality of the repair!
Name: J*** R*****
Date: 2023-04-26 22:35:04
Rating: 5
Comment: Great
Name: S**** A************
Date: 2023-04-17 17:35:52
Rating: 1
Comment: Do NOT sign paperwork until Insurance has approved all the work. We were 100% not at fault and we ended up paying $4k out of our pockets because we felt rushed to sign paperwork, everything took 4 weeks we had to pay for a rental. And at the end the Paint match wasnt very good, was acouple shades to light. Customer service was nice, but overall a Terrible experience.
Name: S**** V** H***
Date: 2023-04-11 23:31:27
Rating: 5
Comment: Very impressed with both the quality of work as well as the customer service at Knockout Collision! Clear and frequent communication about what to expect and when plus my vehicle looks brand new. Highly recommend!
Name: R****** G*******
Date: 2023-04-07 09:55:58
Rating: 5
Comment: They were exceptional in service and communications concerning progress on our company truck.
Name: R** M*****
Date: 2023-03-25 19:07:42
Rating: 5
Comment: I had a small job, they were very courteous, bid at half the price of the car dealership, I will consider them for any future work needed
Name: D***** G****
Date: 2023-03-19 02:20:26
Rating: 1
Comment: Go to Collision Pros!! Knockout did work without getting it approved by the insurance.I got hit by someone, their insurance didn’t approve it and knockout went ahead and did the work. $2500 bill out of my pocket on top of what the insurance paid And held my car hostage for a week. So now I’ll be taking insurance, driver and knockout to small claims. All could’ve been avoided, but that would’ve required being an honest business. Collision pros is the wait to go, my friend just had their car done and they take care of you, bring you the rental car, bring your car to you at work, no money out of pocket. If I could only go back in time.
Name: C******* H*****
Date: 2023-03-15 16:57:30
Rating: 5
Comment: They were great, even with all my crazy questions and phone calls. And very helpful. My truck was almost totaled. They worked it out to not have it totaled. Im appreciative. Thank you everything was and is great. 😎😊
Name: R*** J*****
Date: 2023-03-15 01:00:31
Rating: 5
Comment: Great job and great peopleThe only place that I will trust to work on my cars!!
Name: B****** W***
Date: 2023-03-09 19:22:54
Rating: 5
Comment: These people are awesome!!! Prompt, professional and affordable!!!!
Name: T***** S******
Date: 2023-02-23 05:27:07
Rating: 5
Comment: Great experience with Kareem and the entire team at Knockout. Unfortunately I fell victim to a box that bounced out of a truck on the freeway. I couldn’t dodge it and it took out the right front corner of our new RAV4. We had it towed. Josh, Erin and Lachelle took great care of us. The RAV4 was repaired with all original Toyota parts in a very timely manner. Yes we had to pay a little extra for the OEM parts because our insurance policy only allowed for aftermarket / imitation parts but that wasn’t Kareem or the shop’s fault. Once the repairs were done whether looking at it or driving it you can’t tell anything ever happened. It’s as good as new. Will definitely go back if we ever need them. (Hopefully we won’t lol) Quality and service are unbeatable. Thanks again for the great work Knockout!
Name: A***** S*********
Date: 2023-02-22 13:24:52
Rating: 1
Comment: I filed a complaint with the Bureau of Automotive Repair about these guys.Back in November 21, another driver hit the back of my bumper while my car was in a parking lot, they were cool though and left their contact information. I was able to trade insurance information with them, and took my car into get worked on by people at Knockout.I thought they were a legit auto body shop based on the fact that they do not have an overall low rating on YELP. I should have read more recent reviews of their business practices.When I dropped the car off, I had to agree to sign for repairs that the insurance company didnt cover. I thought, OK, Im not at fault. The other persons insurance company should pay for everything. Right?Wrong.I ended up paying $653.73 to get my car back from Knockout.The reason I ended up having to pay this amount is because Knockout chooses to charge more for materials and labor than other businesses in the area which exceed costs set by California Department of Insurance. For example: Body Labor usually costs about $90 per hour, at Knockout $105 per hour; Mechanical Labor is set at around $120 per hour, at Knockout $140 per hour. They also choose to use more expensive parts when parts while cheaper parts that will work just as well as these are available. For example, they chose to use an OEM bumper ($273) while a capa bumper ($201) would have sufficed.Also there is the fact that they charged $125 for a carwash prior to beginning their work. I read this as costing $20. It wasnt until talking with Geicos adjuster that I understood that it was $125!Anyway, I was responsible for all of these extra fees.To be honest, Im half tempted to post Geicos statement and Knockouts statement on here so people can see the comparison and how much Knockout price gouges.I would strongly advise that people steer clear of Knockout Collision Repair. They are completely manipulative and geared towards greed!
Name: A***** A*
Date: 2023-02-21 20:39:55
Rating: 5
Comment: Knockout did a great job fixing my truck after I hit a deer. It looks brand new.
Name: K****** F******
Date: 2023-02-21 19:40:45
Rating: 2
Comment: My car was supposed to be fixed by Tuesday but they had not even started the work when i came in to get. No apologies and the guy was rude and refused to even speak to me. He let the secretary take the blame. Cowards i am only giving 2:stars instead of one because the secretary is Wonderful!
Name: B** M*****
Date: 2023-02-17 16:57:10
Rating: 4
Comment: Knockout kept my car for almost 3 weeks, but they did a fabulous job on the body work that it needed.And the people in service were fantastic especially Lachelle Elliott.However, I and they completely overlooked the work that needed to be done to take out the scratches on the hood! Have to go back!
Name: R***** M******
Date: 2023-02-16 22:17:03
Rating: 5
Comment: I was on a very tight timeline before a move. Knockout was able to get the work done on my car with one day to spare. The results were excellent! A huge thank you to Erin and all of the staff for taking care of me!
Name: L**** W******
Date: 2023-02-09 00:12:15
Rating: 5
Comment: Knockout was amazing. Everyone there was so helpful. Never dealt with any long wait times on the phone. I had nothing bad to say by the end of the repairs, unlike most shops in Chico. The two I worked with the most Lichelle (don’t have her card with me right now, guessing on the spelling) and Erin (same thing) were amazing and the nicest to deal with when I’m handling the stress from the collision I was in and had me back in my car within a month. Which I have learned is hard to get. Overall great service, customer care and environment, candies and drinks in the waiting area. They were amazing!
Name: W** M******
Date: 2023-01-25 23:46:20
Rating: 5
Comment: Excellent work on F150, was able to replace aluminum bed when other shops couldn’t.
Name: T** K******
Date: 2023-01-23 22:27:32
Rating: 1
Comment: These guys are crooks we sent are 19 year old son to them hoping their estimate would be cheaper than a big place like Whitmier. Well it was double what whitmier charges and to top it off they charged 690 dollars to remove a bumper that did not need to be removed. And was not authorized to be removed.Thats 600 dollars was fine print that stated if you dont get your car repaired at their shop with exorbitant prices that you must pay for the free estimate. If you read these reviews you will see them doing this multiple times. With them responding they need to be paid for their time. Being paid for your time is one thing being strong armed into paying way too much for a repair that is cheaper from any other place in town..... thats thievery and they should be held accountable for this. So sad to see local businessman take advantage of local kids. Its an estimate not a binding contract to get work done here or else. Ridiculous. Dont GO HERE FOR REPAIRS WORST PLACE IN TOWN.You dont see my name in your books collision because as I said it was my young son you took advantage of before you respond with justification for your business practices. You didnt explain anything the office was hostile. They were handed 2 documents to sign one with a price and one without no explanation just signature here please. 😉 nice try though you didnt explain anything and again are just ripping people off for maybe 30 minutes of work 690 dollars its laughable. You would also think that before responding to the same complaint youve had 5 times just on Google you would think of a different answer.
Name: E*** E********
Date: 2023-01-23 20:59:45
Rating: 1
Comment: BEWARE!! My son and his girlfriend took her car in for an estimate on repairs. They did not tell them there would be a cost and had them sign a paper with no amount that was later hand written in. They said it would be $390 and then refused to give the car back unless they paid almost $700. This place should be absolutely ashamed and I do not recommend!
Name: A**** L**********
Date: 2023-01-22 18:54:46
Rating: 5
Comment: The antenna onour KIA was hit with garage door. Took the car to Knockout and they did an amazing job and the staff is just as amazing.
Name: S****** B****
Date: 2023-01-17 01:54:47
Rating: 5
Comment: Appreciate the communication and attention to details in the repair of our vehicle, thank you!
Name: j*** m****
Date: 2023-01-06 18:40:26
Rating: 5
Comment: Great people, good expierence.
Name: B***** K*******
Date: 2022-12-26 16:34:18
Rating: 5
Comment: Amazing work and even better customer service!
Name: H***** B*****
Date: 2022-12-24 04:23:43
Rating: 5
Comment: Unfortunately I hit a deer and needed help! Knockout went above and beyond to repair my car quickly and efficiently. Accident occurred Monday, OEM parts ordered on Tuesday, parts delivered Wednesday and car was completed first thing on Thursday! Their customer service was wonderful. Hopefully I won’t need their services in the future, but if I do, I will definitely give them my business and I will always recommend them! Thank you so much Knockout! You guys rock!
Name: A********
Date: 2022-12-22 00:32:15
Rating: 5
Comment: Very helpful people, Im grateful for their services.
Name: A****** R***
Date: 2022-11-02 18:27:12
Rating: 1
Comment: Beware!!!!!! When you take your car to Knockout Collision, they have you sign two forms. One says that you are responsible for paying $600 if after their estimate, you dont have the repairs done at their shop. The other form states that if the bill in excess of what the insurance company will pay, you are responsible for paying the excess before they will release your car. Once we realized our mistake in using Knockout and tried to get our car back, they had already taken the door apart which had nothing to do with the 3 scrapes on the side of my car that just need to be repainted! We also did not receive or sign the estimate. When the car was done, the insurance company sent us a payment for less than 1/2 the bill. I called the insurance company and discovered that they have never received an estimate or bill from Knockout. The biller at Knockout swore she sent it and was very rude. Knockout had been using the wrong claim number in their correspondence with the insurance company. As a result of all this, the insurance company was late in sending the payment and Knockout threatened to keep our car and charge us storage fees of $100 per day. Never, never, use Knockout Collision, their business practices are deceptive and their service is incompetents.
Name: S**** N****
Date: 2022-10-14 22:33:31
Rating: 5
Comment: The team is amazing and go above and beyond for their costumers. Highly recommend!
Name: n*** s********
Date: 2022-10-08 00:38:07
Rating: 5
Comment: Knockout was very professional and friendly as well as did some great work repairing my vehicle
Name: B****** W****
Date: 2022-10-05 16:49:13
Rating: 4
Comment: Very nice and professional shop. Got the work done on my car and had followed up already to make sure I was satisfied. My insurance company has said they are more expensive than the average shop, but I dont really have a problem with that as long as the work is of good quality.
Name: C**** W****
Date: 2022-10-04 21:05:50
Rating: 1
Comment: PLEASE be careful and do not take your car into this business. The office manager is immediately hostile. I was lead to believe the car would not be a complete loss, and then they did exactly that, estimated repairs at about value. Never bothered to call me, just sent the paperwork to the insurance agent. When I called, office manager was rude and inconsiderate. The process was not explained to me and I was not told my car would be held hostage for money. I am a single Grandma raising granddaughters and this has effected my health. Come after me in court, but they are holding my proeprty, so I cant even get a 2nd opinion. DO NOT take your car to Knock Out.
Name: S***** H*******
Date: 2022-08-17 18:38:38
Rating: 5
Comment: My husband and I were on our way home from the bay area when someones spare wheel broke off and flew into my new car doing a lot of damage to the entire driver side. After talking to my insurance company and another collision repair company, I called my Hyundai dealership and they recommended Knockout Collision. I spoke to Erin who provided me with a lot of great information and ended up helping me navigate through the entire process. I picked my car up and it is absolutely beautiful! It is less than a year old and you cannot tell it was damaged at all. I absolutely recommend Knockout Collision!
Name: M******* S****
Date: 2022-06-09 23:53:07
Rating: 5
Comment: I had my Highlander repaired there about a year ago after taking out the front end with a deer. They did excellent work and was fast. Just recently the door on my 2018 pickup seemed to be not closing correctly. I thought maybe it need to be adjusted. I stopped in to see them. Asked to set up an appointment to check it out. They had a tech go out and look at it. He found that a couple bolts had loosened a bit. Tightened them up and door was good as new. Went inside and they said no charge. Was awesome. I’ll go there for any thing that comes up on my vehicles. They are outstanding 👍
Name: M*** L*******
Date: 2022-05-27 22:44:13
Rating: 5
Comment: Staff was very communicative, helpful and friendly.
Name: R***** R*******
Date: 2022-05-06 00:19:16
Rating: 5
Comment: The work came out excellent very happy with it.Erin dealt with the insurance company which we were having a bad time with shes awesome, could not have gone through the experience without her, I recommend all phases of the body shop and repair
Name: S** W******
Date: 2022-05-01 22:41:23
Rating: 5
Comment: High quality repair in a timely fashion. We are happy.
Name: J****** H*****
Date: 2022-03-17 05:27:43
Rating: 5
Comment: Knockout Collision Repair did a phenomenal job matching the paint on my Hyundai Sonatas roof and hood. It was bubbling and peeling. It looks perfect now and I am a VERY happy, satisfied customer! Kareem, Erin, and Carrie were so helpful and Carrie kept in contact with me and even called the Hyundai dealership for me to help sort things out. I hope I never have to use their services again, but if something else happens to my car, I will definitely be calling them!
Name: W*** M******
Date: 2022-02-18 02:11:45
Rating: 1
Comment: We had heard good things about this shop so decided to give them a try after our niehbor accidentally backed into our sons truck. Pretty minor really, just a fender replacement. Three weeks later we picked it up. Seemed a little long for this job (no body work just spraying the new fender) but everyone is short staffed so really it was not a problem. What was an issue was the truck being delivered to me without any obvious quality control. The top gap on the fender between the hood and pillar was over a 1/4 inch high and was quite obvious immediately. Had I not been paying attention or had my wife picked up the truck we would have had to bring it back. They took the truck and fixed the gap same day. But that should not have made it past any sort of final inspection. I also had another odd incident with the shop that I wont go into but lets just say there is some lack of common sense here. Hope to not need any repairs anytime soon but if so Ill be trying out Concourse Elite.
Name: L**** B****
Date: 2022-02-09 00:47:44
Rating: 5
Comment: These folks are fabulous. They did an awesome job on my car. They are friendly and just go out of their way to make you feel at home.
Name: c*** c******
Date: 2022-01-14 15:54:13
Rating: 2
Comment: Pin stripes peeling away after 1 wash and less then 3 weeks being on.
Name: J***** S****
Date: 2022-01-05 03:36:54
Rating: 5
Comment: I was in a no-fault collision accident and the entire passenger side of my car suffered severe damage. They were wonderful to deal with. The front desk Service Advisor named Carrie and Erin the Office Manager helped us from the beginning and explained the entire process to us to determine the damage to our vehicle. They handled all of the paperwork, contacted the fault drivers insurance company in a timely manner, and the body shop sent them photos of our car, and estimated the result of repairs. Whenever we called, they were so patient with all of our questions, and the owner even came to our assistance when they were closed over a holiday week. We would recommend them to anyone to not only give an estimate of repairs but also to provide valuable customer service in an emergency. They are a wonderful body shop to take your vehicle to in Chico.
Name: A********* C******
Date: 2021-12-04 02:31:36
Rating: 5
Comment: Wonderful service and great job repairing our motorhome after a close encounter with a deer this summer. I was worried taking it in given the full body paint but they did a great job and you can’t tell the difference. Very very happy with the outcome.
Name: H**** S***
Date: 2021-10-22 15:36:29
Rating: 5
Comment: Was really impressed with Knockout. They walked me through the whole process, were polite, and had my car back to me in a jiffy. Being a woman I am always weary of car shops and had never had body work done before. I never felt like Knockout was trying to take advantage. I’ll be recommending them to all my lady friends.
Name: P** B***********
Date: 2021-10-20 22:10:18
Rating: 5
Comment: They were awesome to work with and the job was perfect. I dont like their phone system but the people are great!😄
Name: Z****** L*******
Date: 2021-10-20 20:18:34
Rating: 5
Comment: Out of The whole process ive had to go thru with Buying the vehicle from (Carvana), To dealing with there insurance (Silverrock) and then Going to a Body Shop (Knockout Collision) Knockout Collision has been the best and easiest of this whole process. I had absolutely no problems with them and they were very helpful on trying to get stuff fixed even when the insurance company was not. They went well beyond the scope and have been a tremendous help in the whole process. Now if I could get the insurance company work like Knockout Collision has this whole process would of been easy. Knockout Collision and its staff have been a great help out of everything And I appreciate everything they have done to help me try to make the process a lot smoother.
Name: P**** A******
Date: 2021-09-13 19:14:04
Rating: 5
Comment: Excellent experience. They handled all the insurance paperwork seamlessly. They even buffed a few paint markings on my side doors that really werent part of the job.
Name: C**** M********
Date: 2021-08-25 15:27:11
Rating: 5
Comment: The best automotive experience I have ever had. Friendly, on time and professional. Great staff and excellent workmanship. I would recommend to all .
Name: C***** P********
Date: 2021-08-19 14:43:30
Rating: 5
Comment: They were extremely helpful! Communicated with us so we were aware of time lines. Went over the top to makes sure we were happy and the car was perfect!We thank them for their time and excellent job ! Well done!
Name: B******* S*******
Date: 2021-08-19 14:09:59
Rating: 5
Comment: I recently used Knockout for repairs on my vehicle after a minor accident. They were very professional, punctual, and kept me updated on the status of my vehicle. It took awhile for parts to be delivered(but that’s supply chain related because of Covid—not any fault of Knockout’s) The staff is kind and courteous. The quality of the repair is outstanding. I highly recommend using Knockout Collision.
Name: D***** T*****
Date: 2021-08-05 04:52:36
Rating: 5
Comment: Knockout Collision Repair replaced tailgate on out Silverado. When they were done everything looked and performed perfectly.
Name: C**** A*****
Date: 2021-08-04 16:11:55
Rating: 5
Comment: If you want fast, easy and super professional service for your body works needs then knockout collision is the place to go! I went in there for a small issue with my front bumper and their top technician came out and helped me fix it in no time at all. Best of all they didn’t even charge me for the service because it was an easy fix but I really appreciated their kindness and professionalism. Erin the lady at their front office is super nice and professional as well. I highly recommend them and will go back if I need to for any body works or repairs
Name: L**** H********
Date: 2021-07-16 22:52:45
Rating: 5
Comment: New car had side passenger door dent and scratches. Knockout did the repair, repainted and left car looking great. Was a timely repair and they kept me updated through the process. The inside detail of the car at pickup was the icing on the cake.
Name: L** K
Date: 2021-07-08 00:40:26
Rating: 5
Comment: Though it took quite some time to get my car back (through no fault of their own), I appreciated the professionalism and great work that was done on my car. Amazing customer service and the extra touch of getting Shuberts sea salt caramels after picking up my car...would absolutely take my car here again or recommend it to anyone that asked.
Name: E***** V***
Date: 2021-07-07 18:49:49
Rating: 5
Comment: Awesome place, got my car in and out quickly and done right the first time highly recommended KNOCK OUT COLISIÓN
Name: K******* J******
Date: 2021-07-05 22:02:24
Rating: 5
Comment: I had a dead bird STUCK in my bumper. Knockout went above and beyond--pried the dead bird out and didnt even charge me. I am so grateful for their kindness!
Name: H***** P****
Date: 2021-06-19 12:15:01
Rating: 5
Comment: The work Kareem and his team did on my truck is amazing. They left it better than before the accident. Kareem handled everything and made sure I didn’t have any worries. Great business and amazing customer service. Your car will be in great hands with him and his team.
Name: a*********
Date: 2021-06-05 15:35:20
Rating: 5
Comment: Knockout Collision was top notch fromstart to finish! My son attends Chico State and had to get his car repaired and they made a not so great situation into a really stress free one. I would highly recommend them and although I hope to not have to use an Autobody shop again, I would definitely use them again if needed:)
Name: M****** C********
Date: 2021-06-03 22:50:03
Rating: 5
Comment: Knockout Collision and repair is amazing. They really knocked it out of the park. Kareem and the team are amazing. Professional, friendly, informative and willing to answer all of my questions. I was guided through the process of what to expect and they made sure I was satisfied with everything before I left. The work they do is amazing. Cars look like they rolled right off the lot brand new.
Name: E**** K***
Date: 2021-04-14 14:50:43
Rating: 5
Comment: Thorough and exceptional customer service and body work! The team worked a miracle on my truck and Shawna kept me updated through the entire process. Knockout is thorough and professional and they handle all of the behind-the-scenes work with insurance. Working with them made my the repair process for my truck seamless from the start. Highly recommend!
Name: G*** D******
Date: 2021-04-05 21:02:14
Rating: 5
Comment: It was wonderful.
Name: C****** S********
Date: 2021-03-29 20:11:09
Rating: 5
Comment: Looks like new!!!And clean too.
Name: J**** P****
Date: 2021-03-09 21:44:33
Rating: 5
Comment: Knockout is the best, I brought my 2015 Kia Optima in for a dent fix as well as re-paint on the dent and at first I was skeptical about wether or not they would match the paint right and have the car looking like it never had a dent but they delivered and I must say I was impressed as they got my baby back to me with a perfect paint match and it looked like it never was hit, the job was so amazing that I’m bringing my other car in to have it fixed and I’d recommend them to anyone I know. They are also very kind and pactient, they even filled out my auto claim for me with my insurance provider, thumbs up guys your the best!!!
Name: k**** v*****
Date: 2021-03-08 20:53:28
Rating: 5
Comment: Great communication with all parties snd car looks great! Thanks !!
Name: J***
Date: 2021-03-08 03:13:36
Rating: 5
Comment: Excellent service and great customer service. They took really great care of me and of my vehicle. They did a top notch job on it. They went above and beyond to make certain that I was satisfied and happy with the outcome. I was VERY happy! Another thing, I didnt have to worry about dealing with my insurance bcoz they handled everything from start to finish. I highly recommend Knockout Collision Repair for all of your auto body work. I know that I will use them every time with all of my vehicles.
Name: H***** B******
Date: 2021-02-25 23:58:05
Rating: 5
Comment: Oh my if I could I would give them 10 stars!! They left my car stunning love it!!! The workers are really nice there too... Thank you so much :)
Name: J**** P*******
Date: 2021-02-16 20:19:52
Rating: 5
Comment: Wonderful team!Fast, friendly service and they worked well with me!Keep it up Knockout!!!
Name: J***** D********
Date: 2021-02-16 20:14:33
Rating: 5
Comment: Excellent service and communication. Very friendly staff as well.
Name: N*** C*****
Date: 2021-02-16 20:08:15
Rating: 5
Comment: Did an awesome job painting and fitting a custom fender flare kit. 10/10 quality!
Name: B*** P****
Date: 2021-02-09 18:07:38
Rating: 5
Comment: Accident repair
Name: K*** Y***
Date: 2021-02-04 21:35:15
Rating: 5
Comment: Best collision shop ever. Shawna really took her time and effort to deal with my annoying insurance company. She made everything as smooth as she can from the get go. Would give 6 stars if allowed.
Name: M***** M***
Date: 2021-01-29 21:28:37
Rating: 5
Comment: I appreciated Shawna’s clear and timely communication. The estimate matched two others I got. The actual work on the car looks great. Painless interaction!
Name: K*** F******
Date: 2020-12-28 19:10:49
Rating: 5
Comment: Thanks knockout for the fast service. Paint to match came out very nice!
Name: M**** G*******
Date: 2020-12-24 02:31:01
Rating: 5
Comment: Shawna was super helpful through the whole process of getting my repairs done after an accident! Would definitely recommend Knockout .
Name: M*** S******
Date: 2020-11-16 21:27:35
Rating: 5
Comment: Great shop ... I’m impressed.
Name: P*** C****
Date: 2020-11-16 18:08:11
Rating: 5
Comment: They brought my car back to like new. I love this place. They went above and beyond all expectations!
Name: f***** o*******
Date: 2020-11-09 21:46:59
Rating: 5
Comment: Very good, car came back mint condition
Name: D J
Date: 2020-11-09 17:22:23
Rating: 5
Comment: Like always they do amazing work!!! You get your vehicle back looking brand new, awesome job on the detail!
Name: C Z*******
Date: 2020-10-28 00:16:42
Rating: 5
Comment: This is the second time large limbs have fallen on my truck causing significant damage. (Not from my own property) Much like the first time that this had happened, knockout was very prompt with getting my vehicle in and dealing with the insurance company. Communication was great and my truck looks like new again. Thank you knockout!
Name: T***** L******
Date: 2020-10-07 16:19:16
Rating: 5
Comment: Great customer service!! My car looks great and they cleaned it too!! So happy with Knock out Collision!
Name: m****** l***
Date: 2020-10-06 16:54:05
Rating: 5
Comment: My family has been going to knockout for years and they always have exceeded and done an awesome job on our cars. They are all so kind and make the whole experience easy & definitely take the weight off.
Name: D**** R
Date: 2020-09-28 20:40:23
Rating: 5
Comment: Excellent service & repair! Their customer service goes above and beyond. Whole-heartedly recommend them.
Name: D****** S****
Date: 2020-09-15 18:25:27
Rating: 5
Comment: My first time ever needing to get my car repaired, I was nervous using my insurance. All I had to do was file the claim and they did the rest for me. Completely worry free and my car was done quickly. Great customer service also communicated with me on any changes with insurance and work on my car, Highly recommend.
Name: H***** D****
Date: 2020-08-24 21:32:09
Rating: 5
Comment: Knockout Collision is the best body shop. They did an excellent job fixing a huge dent in my van, and the staff were all so helpful and kind!
Name: A***** O*******
Date: 2020-07-24 19:06:19
Rating: 1
Comment: Estimated my car repair for bumper damage over $3,000! Went to Miricle paint shop and they charged me $1,500 for a complete job!!! Wow what a price differance im recomending everyone to Miricle Auto Body Paint shop! Great honest work. No ripping you off!
Name: H**** S***** O******
Date: 2020-07-21 19:04:36
Rating: 5
Comment: Our experience with Knockout Collision Repair Inc., has been fantastic! Kareem, Shawna, and the entire staff at Knockout are professional, kind, patient, and above all the absolute best at what they do! They talked me through all the repairs, helped me navigate the insurance claim, answered all my questions (and I had a lot!), and kept me informed throughout the process. I received a handwritten note from the owner, Kareem, about a week after we brought the car in. In this day and age, I can tell you that someone taking the time to write you a note to thank you for your business goes a very long way. Couple that type of consideration with the staff delivering the highest quality of work, and you have, hands down, the best place in North State for collision repair. We are now loyal customers of Knockout Collision Repair. Knockout gets a 10 out of 10 from our family! Highly recommend.
Name: P******** B****
Date: 2020-07-20 22:36:52
Rating: 5
Comment: Friendly, professional and quality work. On time and the repair looks like new!
Name: B******* G********
Date: 2020-07-09 00:29:17
Rating: 5
Comment: They were great! Shawna is on it with dealing with insurance and the car rental to make the process as painless as possible. I’m so happy I went here to get my truck fixed! Hopefully won’t have to come back but if I do ever need to it will be here.
Name: A*** M*******
Date: 2020-06-08 22:10:01
Rating: 5
Comment: Knockout has always done exceptional work. Id recommend them to anyone.
Name: L*** C******
Date: 2020-05-11 18:06:30
Rating: 5
Comment: Their work was impeccable, they assisted with insurance claim and rental car arrangements. Shawna was extremely helpful, friendly and professional..
Name: a***** c******
Date: 2020-05-05 13:51:45
Rating: 5
Comment: They do not only amazing work but customer service is unbelievable. Shawna helped me throughout the entire process and I cannot thank her and the Knockout team enough for getting me in and my car fixed so quickly. HIGHLY RECOMMENDED.
Name: T***** B****
Date: 2020-05-04 18:55:19
Rating: 5
Comment: Knockout did a great job on my repairs and communicated well with both me and the two insurance companies involved. Shawna was kind and easy to work with.
Name: A***** M****
Date: 2020-04-14 03:26:57
Rating: 5
Comment: They did a fantastic job looks like new. Also keep me updated on the progress thank you very much for your hard work and quality.
Name: k*** S******
Date: 2020-03-16 22:35:48
Rating: 5
Comment: It was really nice to have great service. Not only that there was a professional touch there was also a feeling of a family .Thanks for your on time service. Sincerely Kirk Salerno.
Name: J***********
Date: 2020-02-25 18:18:04
Rating: 5
Comment: Knockout Collision is very professional. They are attentive to the details, helping your car to look like new again, and are amazing with their customer service. They even detail your car at the end, which is such a nice bonus. So thankful to have this business in our town.
Name: j*******
Date: 2020-02-15 02:38:27
Rating: 5
Comment: We had the bumper ripped of of out 18 year old Toyota. Knockout was able to get our car in and back on the road before their competition could even get started. The staff was friendly and helpful and the bumper looks like new. Thanks Knockout.
Name: P** F*****
Date: 2020-01-26 22:37:08
Rating: 5
Comment: I got a deep scratch (down to the primer), and slight dent in my left passenger door while parked in a parking lot. I have iridescent dark gray paint which can be difficult to blend. I took my Audi into Knockout Collision where they did an EXCELLENT job on repairing the damage. Honestly, in all lights and at every angle it looks perfect! They should give their painter a raise. 😊 i received my car back in the timeframe that was given, and couldnt be happier. I highly recommend Knockout Collision to eveyone that cares about the looks of their vehicle.
Name: B*** B*****
Date: 2019-12-10 19:03:05
Rating: 5
Comment: I was treated very nicely and the car was finished when they said. It looks perfect.
Name: c****** m*****
Date: 2019-10-28 17:44:18
Rating: 5
Comment: I am glad I chose Knockout Collision to do the repairs on my 2007 Ford Mustang GT Premium. I work in the auto industry, and their work is superior to most I have seen throughout the years. Shawna and her team did an amazing job in getting my car taken care of from start to finish. They made the process convenient and easy. They are a great team of professionals and I would highly recommend Knockout Collision to everyone. I will continue bringing all of my vehicles for future visits. Thank you to Shawna, the technicians, and detail team who were so attentive to my vehicle needs!
Name: Y*** G*******
Date: 2019-10-28 00:53:19
Rating: 5
Comment: They really took care of everything! Made me feel so welcomed. My car looks spotless after their repairs.
Name: J*** B R******
Date: 2019-10-25 00:13:52
Rating: 5
Comment: Professional, fast, and went above and beyond to bring my vehicle back to new. Even came with a full detail when It was complete. I have used them twice and both times no complaints.
Name: C**** C*******
Date: 2019-09-24 21:05:28
Rating: 5
Comment: Knockout was very professional and prompt. In the past Ive used other shops which had much longer turnaround times and lesser results. They match my paint perfect I am very pleased. Will use them again if the need arises.
Name: D**** M*****
Date: 2019-09-09 23:31:52
Rating: 5
Comment: They were professional, helpful, and proactive in communication. Really appreciated the great customer service. Thanks!
Name: M**** R*****
Date: 2019-09-09 18:18:51
Rating: 5
Comment: Very helpful in processing my claim and great service.
Name: J***** P****
Date: 2019-07-22 18:46:39
Rating: 5
Comment: Polite, professional, and outstanding work on my truck.
Name: A**** G****
Date: 2019-07-15 22:10:18
Rating: 5
Comment: Knockout is the inly place we will take our vehicles. Shawna and the entire staff are amazing to work with.
Name: k*** s****
Date: 2019-06-29 03:16:58
Rating: 5
Comment: Great job getting my car fixed up and looking good!
Name: E******** D*************
Date: 2019-06-19 22:46:00
Rating: 4
Comment: Theyre going to work on our hood, for the Jetta.. more to say once we get it back Im as much as anybody could be excited about repair work. Im excited to see what they are able to do
Name: R****** K***
Date: 2019-05-06 17:30:57
Rating: 5
Comment: Very happy with the work. Car looks great.
Name: N* W***
Date: 2019-04-01 17:05:25
Rating: 5
Comment: Knockout did a great fast job, and the people that work there are awesome. I picked them on the great reviews and I wasnt sorry.
Name: A**** L***
Date: 2019-04-01 16:56:06
Rating: 5
Comment: Beautiful work! I was on a time frame to get my car back, due to having to transport high profile clients for an event that my production company was hosting. Knockout worked closely with me and my insurance company to make it happen. So appreciative of their efforts and seamless, quality work!! I highly recommend Knockout to anyone who finds themselves in the predicament of needing body work or paint repairs!! A++
Name: J***** D****
Date: 2019-03-25 22:12:45
Rating: 5
Comment: This repair shop is thorough and Ive always been happy with their work. I think they scraped my pick up truck bed replacing the camper top but I never complained. Very professional service.
Name: e******* s******
Date: 2019-03-21 20:23:54
Rating: 5
Comment: Kareem and his team did a 10/10 job on repairing and painting my classic Porsche 911. I dont normally write reviews but this calls for one. If I could give more stars I would. Thanks guys! Flawless!
Name: M****** K****
Date: 2019-02-10 17:20:39
Rating: 5
Comment: Work was completed correctly and quickly. Staff is friendly and helpful.
Name: J*** R***
Date: 2019-01-15 01:00:15
Rating: 5
Comment: Always great work. Very pro shop
Name: T****** C A*****
Date: 2019-01-14 22:01:28
Rating: 5
Comment: I loved the service I revived at knockout collision repair. They were friendly, knowledgeable and quick! I would definitely recommend them and come back for any future needs.
Name: L***** D********
Date: 2018-12-31 17:52:29
Rating: 5
Comment: I had a great experience with Knockout Collision and all of their great staff! They were Super helpful and my car looks brand new!!!! I would highly recommend them to anyone needing auto repairs!
Name: S****** B****
Date: 2018-12-26 22:05:20
Rating: 5
Comment: Very happy and pleased with the service and overall work knockout gave me and performed on my car. This is by far the best collision business that I would recommend to anyone. They are always so polite and very accommodating. I will never go to another collision center again. Thank you so much and happy holidays.
Name: R***** W******
Date: 2018-12-04 22:02:42
Rating: 5
Comment: I was the repair shop to get an estimate. I found KNOCKOUT COLLISION REPAIR a very clean waiting room and well staffed operation.
Name: S******
Date: 2018-11-13 19:45:20
Rating: 5
Comment: If I ever have need repairs to my vehicles, I will always choose knockout collision repair in chico. They have a wonderful staff! They will help you with paperwork. My vehicles are always finished in a proper amount of time and looking new! I fully recommend them!
Name: C**** R***
Date: 2018-11-13 19:15:19
Rating: 5
Comment: Shawna was very helpful and Knockout Collision did a great job on repairing my Hyundai while paying attention to all the small details. Two thumbs up.
Name: K**** H******
Date: 2018-11-06 19:28:03
Rating: 5
Comment: I was driving back from the Bay Area on I-505 and as I was passing a double trailer semi, a piece of metal flew off and hit the bumper and passenger side front fender of my car. The driver stopped, we exchanged info, and I was told to get an estimate and the trucking company would cover repair and car rental.I went to the KZFR underwriters page and found Knockout Collision Repair on the list. I got a quick estimate from Shawna Richards, which was approved by the trucking company and work began. I got the car back today and I must say they went above and beyond any expectation I may have had. Its possible my 2011 Lexus looks newer than it did in 2011.Many thanks for the great work and friendly service.
Name: S**** S*******
Date: 2018-10-31 03:56:25
Rating: 5
Comment: Although the circumstances were a bummer, my experience with Knockout was great! They were efficient and friendly and my car looks beautiful....again. Now I just need to remember to look behind me when I back up...
Name: W** O****
Date: 2018-10-30 23:18:34
Rating: 5
Comment: Before I brought my car in, my car at fount end damage and they did an amazing job on my car and now my car looks brand new. Thank you guys
Name: K******* J******
Date: 2018-10-21 07:56:06
Rating: 5
Comment: Knockout Collision had incredible service. Would highly recommend them. Quick, straightforward. Can’t go wrong.
Name: c******** s******
Date: 2018-09-17 22:38:32
Rating: 5
Comment: Knockout collision did an awesome job fixing my truck it looks amazing. I highly recommend them.
Name: B** C******
Date: 2018-09-16 01:43:40
Rating: 5
Comment: My car looked like new after they finished the repairs. They gave me the option to use after-market or OEM parts for the repairs. They contacted me promptly with updates and let me know if there were any changes. It was all good.
Name: J**** S****
Date: 2018-09-13 19:08:02
Rating: 5
Comment: Just got my car back from knockout collision Kareem and his crew did an amazing job making it look just like brand new.if you get in an accident and need your car repaired they will get you taken care of including dealing with the insurance company and rental car you cant go wrong with knock out.
Name: B**** E*******
Date: 2018-08-24 21:37:54
Rating: 5
Comment: Very Friendly Staff and positive atmosphere!
Name: R*** K*****
Date: 2018-08-23 03:05:22
Rating: 5
Comment: HONEST / FAIR: two words you rarely see in this type of business. I stumbled on Knockout in a google search when I needed my bumper replaced. They got me in quickly/ did a great job/ and all at a fair price. I will never go anywhere else if I need any body work on my car.
Name: B** W*****
Date: 2018-08-16 13:03:37
Rating: 5
Comment: Quality, service and workmanship exceeded my expectation. Great job and I would not hesitate to suggest their facility to anyone of my friends.
Name: T***** L******
Date: 2018-08-16 00:15:46
Rating: 5
Comment: Went above and beyond, highly recommend
Name: N***** M*******
Date: 2018-05-13 17:04:23
Rating: 1
Comment: Easily one of the worst places you could ever take your car to be fixed. Took literally, not figuratively, 2 months for them to order my parts and another two weeks to fix it. All this time without a car making excuses as to why they havent started. Will never do business with this company ever again and highly recommend no one else does business here.
Name: N***** L***
Date: 2018-05-01 19:35:41
Rating: 5
Comment: I had the door handle of my car pop off. Went to several different places and they were going to charge me $450. Went to knockout and one of the techs was able to pop it right back on, it wasnt even broken. Thanks so much for being so friendly and helpful. I will definitely go back in future.
Name: A*** P***
Date: 2018-04-30 05:31:56
Rating: 3
Comment: Most expensive shop in Chico I wouldnt go here unless you are just getting a quote for insurance
Name: A***
Date: 2018-04-11 23:39:49
Rating: 5
Comment: Super friendly staff, they worked quickly to fix any issues.
Name: A** S******
Date: 2018-03-24 16:57:35
Rating: 1
Comment: It took three weeks to finish a 10 hour job.
Name: K**** L****
Date: 2018-03-23 00:33:19
Rating: 3
Comment: Ok.
Name: E* L***
Date: 2017-12-29 18:47:46
Rating: 5
Comment: Great shop! Would not use anyone else.
Name: b****************
Date: 2017-11-02 05:47:06
Rating: 5
Comment: Service, smiles an restored suby.... front desk so nice an work excellent thank you knockout!A year later theyve done it again this time a diesel truck! beautiful work inside and out. The staff was friendly but also took time to go above an beyond to make me happy ☆☆☆☆☆ again and thank you.
Name: D***** E****
Date: 2016-06-10 02:35:40
Rating: 5
Comment: Excellent service! Would recommend to friends.
Name: L***** R******
Date: 2016-04-21 15:02:18
Rating: 5
Comment: Knockout Collision was fantastic! They were patient, helpful, and followed up while we were working with our insurance company to get approval on the repairs. Thank you guys!
Name: G*** G********
Date: 2015-11-18 22:25:11
Rating: 5
Comment: I cannot say enough about how great the folks at Knockout are. They have repaired two of our vehicles on three different occasions (my kids... in college... nuff said). Knockout does excellent work at fair prices. Their customer service is awesome.
Name: C****** J*****
Date: 2015-07-25 00:32:22
Rating: 5
Comment: Mr. Gary Younie is perhaps one of the best service providers Ive had the pleasure of working with. His positive attitude, knowledge of the business, and ability to get things done in a timely manner truly set him apart from others in the business. He kept me very up to date through the repair process and made sure working with the insurance company was flawless. His crew of nameless heroes in the back did a fantastic job of making sure the car was done right, and the work was beautiful. Thank you everyone at knockout collision, I cou have asked for a better experience.
Name: N*** D*****
Date: 2015-07-15 19:27:21
Rating: 5
Comment: I came into Knockout Collision Repair with my blue Corolla. She had not been washed well in over a year. I had them detailed my car. Wow, did it look good after! My car almost looked new. The turnaround was very quick and efficient. The employee who helped me was extremely friendly. I believe his name was Gary. If you are looking for an affordable, well done, and fast detail, Knockout Collision is the way to go.
Name: C******** D*******
Date: 2015-06-16 22:26:09
Rating: 5
Comment: So friendly and efficient!
Name: A** M*****
Date: 2013-06-19 19:08:47
Rating: 5
Comment: Knockout Collision did absolutely flawless work on my car, but what truly impressed me the most was their exceptional customer service! I work for an office technologies company that has exceptionally high standards of what ‘customer service excellence’ truly means, and I tend to transfer these same expectations into my personal dealings with other companies. Knockout Collision exceeded these expectations! Every individual I came into contact with at Knockout was genuinely invested in making every aspect of this process as painless as possible, and they each went above and beyond to customize their services to meet my needs. I cannot convey just how fantastic these people were to work with, but I can say without a doubt that they have earned a loyal customer for life! Knockout will also be receiving a rave review to my companies’ fleet manager (who had originally recommended them based on word-of-mouth) and I am confident that they will be seeing far more of our professional fleet business in the future as well.
Name: R M*****
Date: 2013-04-14 16:52:01
Rating: 5
Comment: Knockout is consistently exceptional, and their reputation precedes them. They were recommended by our mechanic. Weve used Knockout three times over the past few years. Theyve done fabulous work on our beloved classic, and new Toyota truck. The detail service they provide is wonderful. Thanks for the great service! Ashley rocks!
Name: A** S*******
Date: 2012-07-20 17:31:29
Rating: 5
Comment: I was pleased with Knockout Collision from my first phone call . Ashley stayed after hours to view the damage to my car and take my insurance claim estimate. Kareem was awesome and knowledgable when it came to working with my requests for modifications to the insurance estimate. Even though Knockout is a familiar name in Chico, Les was professional and followed through with his contacts to bring awareness to their business. They communicated with me during the process and made the experience of car repair seamless! I would not hesitate to recommend Knockout Collision to anyone needing a hassle free environment for car repair.
Name: G****** S*******
Date: 2012-07-19 18:51:31
Rating: 5
Comment: EXCELLENT all the way around. Les was terrific at follow up and keeping me up to date on the details and scheduling of my windshield replacement. When I had a scheduling conflict and couldnt pick up my car before Knockout closed. Kareem and Ashley delivered it to my store. Absolutely fabulous service!! I highly recommend Knockout for you!
Name: L****** R******
Date: 2012-06-15 23:27:41
Rating: 5
Comment: Ashley and her crew at Knockout impressed me over and over during the process of getting my car repaired - from their friendly service to handling all the details with my insurance and getting us a rental car - we were well taken care of. I would recommend Knockout to anyone and wouldnt hesitate to take another car there.
Name: D** G****
Date: 2012-06-11 19:03:37
Rating: 5
Comment: I had a great experience with Knockout Collision Repair services. My driver side headlight was in need of some restoration. They did a great job of making it look brand new! Thanks Knockout!
Name: A***** S*****
Date: 2011-10-05 17:21:42
Rating: 5
Comment: I was so impressed withKnockout Collision! From their customer service, attention to detail and the quality of work, I would never go anywhere else.
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Name: S*** S********
Date: 2024-07-01 17:16:07
Rating: 5
Comment: The entire staff was amazing. They kept me informed of any new issues in a timely manner. The customer service overall was exemplary.Treys compassion for my situation was above expectations. He took time to explain everything to me and helped me resolve and any issues.