Kerbside pickup
Yes
Kroger in Dearborn Heights
Categories
Location on the map
Dearborn Heights, Wayne County, Michigan, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Organic products
Yes
Passport photos
Yes
Prepared foods
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Recycling
Glass bottles
Yes
Metal cans
Yes
Plastic bags
Yes
Payments
Cheques
Yes
Debit cards
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 313-827-3715
Site: https://www.kroger.com/stores/gr...
Site: https://www.kroger.com/stores/gr...
Opening hours
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:6AM–10PM
Kroger in other cities:
Comments (199)
Customer service is so bad. The lady literally standing behind the desk when I approached the desk she said we are closed. There customer desk is almost always closed . This location suppose to be neighborhood friendly but obviously it’s not. I now do my shopping at kroger Westland they are way better
Services are provided quickly, and goods are reasonably priced. There is a sufficient parking lot that is strategically located.
I was able to shop. Staff is friendly and forthcoming when help is needed.
THE WORST BAKERY STAFF EVER!!!! They are extremely rude. I asked the baker for help finding a marble cake, she laughed at me and said they are all chocolate. DO NOT USE THERE BAKERY. The store manager did not care about my experience. Outer Drive Kroger Bakery is so kind, go there. Please
The newest issues are the bad peaches and nectarines and deceptive oranges you sold us, the fruit was no good shame on you.They more electric carts and keep them charged disabled people like my self need to shop. Very poor management. So far the wokers are nice and helpful.
Kroger is my favorite place to ahop especially for water product & ice cream. always there is a good deal on something
The western union customers service its so bad and slow and drespectful..
Clean grocery store. Only thing is that the cashier manager was pushy and rude
The place is neat and clean, and the staff is always courteous and cheerful.
Go to Kroger to purchase a cake and had to wait for someone to write happy birthday on cake because there only one person who works at bakery unfortunately on break. But the cakes are really good but they don’t make marble with whipped ice.
Can’t even walk past seasonal without AT&T hounding you
This busy location never has anything in stock never enough milk or Cinnamon Toast Crunch cereal.
Nothing but self checkout lanes open, talked with a supposed manager and a cashier and they were extremely rude about the fact they have no one to open a lane. Its pretty sad Kroger cant find 1 cashier to help out a customer with a large basket full of groceries. I was told before that there would always be at least 1 cashier available. This is Not True. Find somewhere else to shop of you can.
Not crowded today great sales
I placed an online delivery order last weekend and the site said it would be delivered between 8-9pm on Thursday (today). Then I got a text at 8:56pm saying it would be closer to 10-10:30pm. Then I got a text from the person fulfilling my Kroger order sayingthey kicked her out. She is person who was supposed to pick up my KROGER delivery order placed through KROGER. She showed up around 9:30-45. The store closes at 10 according to their listing. I called in before 9:50 and selected the option to speak to customer service and Kroger ended the call before I spoke to anyone. I ordered because Im sick and Im trying to be careful not to spread germs even though I feel well enough to go out and shop for myself. This is terrible. Im hungry. I called in and got a stock guy. He was nice and sympathetic. He said to call back tomorrow and speak to the manager and that the store closes at 9pm. That doesnt help me. The person fulfilling my Kroger order placed through Krogers website said she didnt even get the order until 9:06. 🤦♀️🤦♀️🤦♀️ Terrible service by Kroger.
Customer service is terrible called ahead they said come on in and when I got there they’re was no one at the desk asked some employees to call someone and they kept saying they’ll be here in one minute I waited for 40 mins just to hear her repeat the same thing I explained over the phone. Terrible service
Once upon a time this specific Kroger location used to be the spot for quality fresh fruits and vegetables, vegan groceries, food specialty items, great service, quick checkouts, and the like. Not anymore! This place has went the way of the vast majority of other Metro Detroit Kroger stores — unclean, long lines, poorly looking fresh fruits and vegetables, far too many empty shelves, inconsistent stock, same day expiration date on a lot of the meat and produce, unstocked boxes of various food products blocking isles, and so on and so forth!Unless things turnaround soon, Im going to steer clear of this store for good!
I tried to have groceries delivered as they advertise. I only live a mile away and was told I would have to pick up they dont deliver to my area. Okay I compromised, sure I will pick up. Then they say I have to wait a week. Again I compromised. Bare in mind that this was told to me only after they had my money. Then they called and said I had to wait another 2 days. Now I wont have my Easter dinner food and ate the only thing I had left, eggs. Two days later I go up to the Kroger and there is a long line. Im waiting in line for an hour and a half and they have only serviced 3 cars!! Are they waiting to shop for your groceries until you get in the pick up parking spot? Unbelievable. Im still waiting and have at least 7 cars in front of me. Its 6 pm and they said I only have until 7 to pick up. Whats going to happen if Im still waiting? How do I get my money back? This is a total nightmare! I highly recommend you dont use Kroger.
Ordered online this morning for pickup from 4-5pm. I arrive at 4pm and am told it’s still not ready and that they need 10-20 min. Not a big deal, I can wait. 30 minutes go by and still nothing so I call again and am told it’s only half way done and to come back at 6pm.Would’ve been nice to get a call or email letting me know the pick up times have changed. Unfortunately I can’t pick up then so it’s very frustrating and quite unprofessional on their end. Called a manager to voice my frustration before I posted this and they couldn’t be bothered to pick up the phone or send to voicemail.
This store needs to be cleaned. It always looks dirty. They also need to stock their shelfs better. They never have what I want. Makes me sad because its my Krogers.
Worst location ever one person on customer service counter and live of 15 and no one from the mangers careHorrible service
One of my favorite store to shop. Five Mile/Merriman. They always have fully stocked items. Great customer service!
I took my grandmother to grocery shop here and she was having a hard time in the line due to being old and manager Amanda told me my grandmother should probably be put in a home. Very rude and unprofessional when I tried to call the store to complain no one answers
No matter when I go I find the aisles blocked by shopping carts full of emptied boxes, stock to be put out (but no one in sight doing stocking), and staff members standing around chatting with one another instead of doing something useful. How they manage to make the place so cluttered while having so many empty shelves is beyond me.
Shopping at this store is a very unpleasant shopping experience on any day and a nightmare on weekends. Clutter everywhere makes navigating difficult and there are empty shelves in virtually every aisle. I would shop elsewhere if I had another option but they closed the one store that was convenient and well-run. They have one job -- to provide the food and goods they advertise -- and they cant seem to do that.
I cannot stand this Kroger. It’s cramped. It has limited produce. The isles are narrow. And I can always count on them being out of things I want. The occasional free cell phone table rite when you walk in, is tacky. And the people signing up, are definitely not poor. It’s close. But I prefer to dive out to Meijer in Livonia instead. Not to mention, any Kroger is over priced.
They have rearranged the store and it looks much better. Dont really like the fact that I have to get used to where everything is all over again, but you just got to do what you got to do.. I like this location as well because theres other place to shop in this large strip mall and Ive been coming here for years. They also keep this store and bathroom pretty clean!
Very crowded shopping for the Holidays with a lot of confusion around the main gift card display. I heard much complaining that the registers were too slow but if you had gift cards you had to use them. We were lucky as we got in a line where the register person was very efficient, pleasant and kept everyone moving, no matter the si
I love this Krogers because the staff treat you like family. They really support the community by bring awareness of Breast Cancer. The manager of Customer Service makes incredible blankets as giveaways! The pharmacy are kind and highly professional. Love love love this location!
Bad employees being managed by worst. Ive been enjoyed do to a sport accident, and I needed to use the electrical cart. The kicked me out for no reason and made me have to walk in pain. In a sentence. I havent seen more insensitive creatures.
If I could I would do negative stars. Because of this store I will never enter a Kroger again. My husband and his father own a car accessory shop and they end up collecting bags of bottles and cans from workers and customers. On my one day off every so often I will grab up the bags and return them for them. Well after returning over 35$ worth I had a emergency call from my grandmother so I didnt get a chance to turn the slips in. So today I had a chance to turn them in and because they wouldnt scan they wouldnt take them they also accused me of buying them off of someone. I will never be coming back being accused of these things ..... THANK GOD, MEIJER WILL BE GETTING MY BUSINESS FROM NOW ON.
I dont have my photos just yet but this store needs a health inspection and soon! My visit there was veggies on the floor being walked on. Another customer picks them up and put on shelf because no employees on floor. The deli had open packages of cooked chicken...i felt like it was an Wal-Mart product licking fest..the yet licking it before you buy it. Floor was dirty only clean place was sushi area.how can I trust them to package my 9nline groceries when they that nasty! For no good reason but personal upbringing. Why are ppl so lazy and evil. Nobody likes their job these days
This kroger has a good assortment but my only issue with them is the cashiers, they need more. Last few times 1 cashier and sometimes none you have to use the self serve. Nice for a few but if you have a full cart not so good.
First, I love the location. It is centralized in a one-stop area where you dont have to go far to get everything you need. From clothes to eatery, to sporting goods to beauty care, this Kroger is positioned right in convenience of other needed shops on a street that most people travel, or at the very least, knows about. I take Ford Rd right from church to this store without going out the way to get home.Second, its almost like a super Kroger. I always find everything I need here; Im never disappointed. The staff has always been friendly towards me. I also like how Kroger allows our little young ladies to sell their girl scout cookies during that time of year.😊
This location is less than one mile from my house. Cashiers are great but manager (female, didnt catch her name), made my last shopping experience so unpleasant I now drive six miles out of my way to go to another location which has better selection and stays stocked!
This evening my wife returned bottles to your store. As she was at the U-scan getting the cash back for the return the teller proceeded to ask my wife for money. My wife thinking she had to have been joking, joked back. As the conversation proceeded it became clear that the woman was not joking at all and she continued to tell my wife that her bank account was negative and she needed money. She told my wife I keep asking people for money but everyone thinks Im joking. Its the holidays youd think people would be more giving.If Im not mistaken this could be considered a form of pan handling? While at work no less?? This is completely unacceptable. We will be taking our business elsewhere in the future.
Customer service was fine, my problem was the managements. I saw them treating a young cashier and worker like cattle, like seriously youre gonna scream at an employee while theyre assisting me and claim theyre messing up when they did nothing wrong? Aint shopping here.
Last Kroger on the list to go to. Sorry but the lack of care for the meat Dept(meat sometime dont look right) and the lack of care period there. I only go here begrundily. I wish they would change, people ARE spending theyre hard earned money. But Tonight they pretty much had what I needed(which wasnt much).
Not enough people working at night everyone has to go through u-scan line. Need to upgrade u-scan baggage situation. I had one clerk tell me to sit my items down on the scale and bag them after I pay..🤷
Just a few days ago, shelves looked disorganized and the chicken looked dry and I saw some ladies who Im pretty sure work there screaming and bullying at some cashier girl who looked like she was 13 years old, it was very uncomfortable for me cause they were so loud and the cashier looked distressed, in fact they all did. I wouldnt shop at a place that treats their employees like that especially one thats really young. Target is next door 👎👎👎👎
No problems shopping at any Kroger stote. Staff is always friendly and polite. I always find the products and items Im looking for. Stores are clean. Keep up the good work.
I didnt like it at all the sales item was out stock . an it went on sale Nov 4, 2018 ,2day. Pay for my Groceries was leaving out the buggy would not move. An other word only 1 cash try 2 help. It took me 15 min It would not let me go door. Nevertheless it was clearly not my Kroger 2 say we would come back.
This place used to be Farmer Jacks....which I really miss. But that has nothing to do with Kroger. I find everything I want at this store and even a few things I didnt know I wanted but loved.The check out is awesome. Always enough open. It is the number one reason I stopped going to Wal-Mart...which is a disaster.The cashiers always ask if I need stamps. Obviously, most of the times I dont but they did save me once with that question. And how convenient is it to be able to pick stamps up not at the post office?
Now that the remodel is finally finished its very nice.(Did not like going there when it was all torn up; was too disorganized and hard to find things!)Was very busy today.They need more help to get people through the lines quicker.
Much like the other Kroger grocery stores in the Dearborn area, this one sucks. Always packed and out of items. I’ll be moving out of state soon, and I cannot wait to never step foot in a Kroger again!
I have lived in the area for less than 2 years, but I shop at Kroger on Cherry Hill as well as this location. I know the employees now. Unfortunately, I give them two thumbs down. As time has passed, these familiar employees have become astoundingly rude. And I mean rude! I am going to go to Aldi or to the other markets in Canton.Shame on you Kroger management! Where is your customer service? I am so done with your rude, burned-out ladies! Yuk.
Short wait time even when the customers have a bunch of stuff in their carts. Everything I wanted was in stock. My only issue is that the entrance and the exit are the same. There is only one set of double doors. So its a little crazy in that area.
Gets to crowded and they tend to run out of the larger discounted items on the weekends. To not be completely negative..with the additon of another self checkout station check outs quicker.
Whether you stopped coming to this location or simply never been here before, I urge you to visit/revisit. They remodeled the entire store, reorganized almost everything so you NO longer need to jump between 11 isles to get two items that should have been shelved side by side......MOST IMPORTANTLY THOUGHT.......they have finally replaced the broken self checkout registers and doubled if not tripled their amount. NO longer will You wait 5 minutes to pay for a drink because 3 checkouts are down and two people are self checking out two half the store.Oce been shopping at this location for almost 8 years and I have never been dissatisfied with a single purchase and kroger has always fulfilled its promuse to deliver quality products, fresh produce, and huge selection to choose from.P.s. this location has a pharmacy, a credit uniom to wire money, offers faxing and photo copying, a very talented woman that arranges beautiful bouquets for unbelievable prices, bank, fresh in home made sushi, a bakery that offers birthday cakes with name in frosting and all the yummy treats you can think off, as well as fresh seafood and meat. Basically its a one stop shop at amazing prices.
The Pharmacy Staff Members & Head Customer Service here at Kroger needs/will be under Major Review IMMEDIATELY!!!This is a New Year its time to do some early long overdue Spring Cleaning their Staff Members here at Kroger!!!I unnecessarily experienced some Racial Profiling, and rudely unethical behavior from both Depts., yesterday evening.Unfortunately, I will proceed to make every effort to request to be compensated, and with an apology letter from all the Staff Members involved in yesterdays disturbing incident -Before I further my Complaints to our Legal System for Class Action, and Report to our local Media on standby at this time.Please be advised this Kroger DO NOT, treat their Customers fairly in an appropriate manner. This is unacceptable and it needs to STOP NOW!!!
Its a Damn shame kroger ( the over paid top Dogs) care NOTHING about the cashiers that lost their job or hours were chopped down to almost nothing because they are being replaced with self check outs !!! I would be willing to bet the majority of people do not like it. I guess thats ok it makes for better bonuses and raises for those self centered greedy Bastards...
This Kroger has a huge flaw that many overlook, the self-checkout lanes. Now even though I do agree it takes away jobs that is however not the reason I am rating this one-star. The self-checkout lanes are highly ineffective and also very annoying. First, the machine freezes up and says Contacting assistance for reasons that are completely ignorant. I was there checking out my food like normal where the computer froze up and made me wait over 10-minutes for the manager to walk over, asked me what I needed; I said nothing, and it just did that, she then proceeded to enter a code and walk away. I waited for nothing; these self-checkout lanes are supposed to be quicker. Also doing my labor and bagging my food is insane, many people would call me lazy or entitled, however, in reality, we pay more money than what the groceries are worth, so we can have an outlet that does all the work for us, and in return we pay extra which funds the labor/rent etc. If Krogers is buying milk per gallon for $1 while reselling it for $3, that is acceptable since I am having it processed and sent to an outlet near me whom also contains and keep the milk cold until I purchase it. Im paying extra money for the service such as bagging, checking my food out, keeping my food cold, however, these machines the big million dollar company to save more money. It use to be simple where the self-checkout machines where only really the primary source of checkout late at night, however, now Ill go into Krogers at 6pm, and there will be no lanes at all open.
In the past few months every time I come here they are out of basic items. Today I spoke to the grocery manager who stated its the management and everything is a mess...when I asked to talk to the store manager he told me he wouldnt call him and I had to go back to customer service. Guess Im done going here.
Awesome store! The staff was caring as they helped to carry my shopping to their awesome parking ground where my car was parked. The location is wonderful.
Theyre always short staffed since they were given a new manager and the employees say corporate and store managers don’t care about them no matter what they do. The only goal for management is to do whatever it takes to collect a profit share. I won’t be shopping at Krogers anymore unless it’s urgent.
Good luck finding what you need. Shelves and always empty. Never fails!
Very Ghetto and Rude Employees the store is not stocked and smells bad!! Live near here, Will Not Be Back!!!
This is one of three Krogers near my home and I chose this one on Ford. Great staff for the past 6 years, theyre helpful, friendly and smile. Good produce selection, not much organic tho. Good wine and beer selections.
I wish I can give them zero stars just cuz the way how they treat customers don’t waste ur time goin there I wasted almost In hour for nothing
All time favorite grocery shop. Wide variety of meat and produce. Birthday cake use to be awesome. I ordered cake here for both my kids and they love it.
Usally this kroger has everything i went in there for. Tonite they did not, there was zero sugar on any kink looked like a Tornado went down isle. Went to get some sampoo the results were the same 👎went to get some ice cream, very little selection. I will go back again but if it dosent emprove i will go some where elseMaybe a offnite?????
Would get a 4 star if vegetables, fruit and bakery bread were of better quality. Otherwise a nice store although ALL the carts were in the parking lot.
Horrible customer service, always out of groceries, to be honest I wish they would just close so we can get a good grocery store by us.
The produce section was was very fresh most likely due to the high demand for fresh foods by the arabic community. Everything was well organized
The lady at the seafood department was very much so rude treating me as if I was her child. I asked for my salmon to be rinsed again she explained to me about a ice rinse. Smh I am the consumer please do as I ask. No more no less. Then her co worker says to her just smile. Smh black people can NEVER DO AS THEY ARE ASKED WITHOUT CONFRONTATION. I WILL NEVER EVER GO BACK TO THIS KROGER FOR THIS PURPOSE. AS IF I DIDNT UNDERSTAND WHAT THE PHRASE JUST SMILE MEANT. I EVEN APOLOGIZED FOR ME ASKING THAT SHE RINSE MY SALMON.
Went fourth time in 8 days..product still not on shelves.Last visit purchased Cobani yogurt which was still marked on sale..came home and realized I was charged full price .Not a one time occurrence...
They are pretty friendly in there but I have had them forget to give me groceries at the bagging station MULTIPLE times super in convenient. Especially when it was something I needed right away for dinner
Awesome store! The staff was caring as they helped to carry my shopping to their awesome parking ground where my car was parked. The location is wonderful.
It’s very busy most of the time and the customer service desk is just very slowFruits and vegetables always fresh on the other hand,clean place stocked well
I hope the manager realizes that people dont want to bag their own groceries. This store is a joke. If i wanted to bag groceries id work at the grocery store. Hire some people to BAG THE GROCERIES YOU CLOWNS. CUTTING CORNERS. THE WRONG CORNERS.
Great location terrible store. Always out of the most common things I buy, The store is dirty. Almost always no carts to be found. If Walmart or Meijer were closer I would never come here.
Checkout space gets smaller, and return desk is closed after 6 pm.
The store and employees were very nice. There was easy parking lot! I liked shopping here.
Since getting a new owner or whatever happened that changed the whole store, they got a new company who for the sushi and its lower quality and doesnt taste as good, before the sushi was great for store bought sushi.
8am Weds morning, not crowded, good spacing in produce, one way aisles, self checkout closed,all jammed up at 3 checkout lanes 😥
I shop here often and the selection is pretty good. Occasionally it takes time for them to restock some of the organic items, but they do have a good range.
The best Kroger close to Garden City without going to Canton.Pros: decent produce selection and they sell liquor and wineCons: horrible cheese selection and no olive bar
My daughter and I really like to grocery shop here always neat and clean. The staff is polite and helpful 🙂
The turn lights down at 10pm theyre open until 12. Theres only self cashier open I dont like ringing my own groceries. Someone is eliminated from a job.
Out of the 5 mile area i live in this is the best one around the garden city area its the cleanest, tgey have great people working there and they aldo keep most of the items im always looking for in others stores in the Garden city, Westland Dearborn area
The store and employees were very nice. The only problem was that quite a few customers were rude and inconsiderate. Be careful in the parking lot!
Awful awful awful.... closed Garden City store..... always to crowded to shop, sale items never stocked.... cant move, cant park. Extremely disappointed with shopping at this store! Going to have to start shopping elsewhere, but Im sure they could care less.
Not my normal/regular KROGER, 1st time there but employees were very curtious and helpful, found everything I needed easily.
Everything is easy to get and within reach. I love the digital coupons savings and the fuel program. Keep up the great service
Great store. Shelves are always stocked well. Renovations are beautiful. Lines are fast and cashiers are friendly.
I love this store!! This store is very clean. It is organized , stocked and the staff is very friendly. Will never go back to Wal-Mart to grocery shop. Kroger is where its at!
I love that they had quite a few Halloween decorations and lots of candles and candy. The prices are always reasonable too.
Employees are friendly, but too crowded! One way in and out. When you go in your blocked by seasonal stuff piled up and registers way too wide. You have to go through the registers to get to the back or weave your way through all the stands.
We love our kroger but -WE NEVER CAN BUY CUCUMBERS THERE AND OTHER CERTIAN FOODS.BECAUSE THEY CATER HEAVILY TO ONE CERTIAN ETHNIC GROUP, THAT BUYS EVERYTHING UP AS SOON AS IT GOES ON SALE. LITERLY EMPTY SHELFS. SUPPOST TO HAVE PRODUCTS IN BACK TO LET OTHER PPLE SAVE AS WELL.
Guest care and money service is really bad at this location, does not matter what time of day always a line. They always have one person working,
It was good but at the self checkout they were annoying as hell. I would stick with my usual Kroger......... IN OAKLAND COUNTY!
Under construction but still lots of good groceries. Great employees but long time to check out...only one lane open other than express.
The butcher counter needs a bell to summon a worker when no is there to serve.
Good selection and great service. My cashier was able to recommend another business nearby when I wasnt able to find what I needed here.
Im very dissatisfied with this store. Couldnt return my bottles. No wonder why the Kroger on Warren and Middlebelt is packed with people returning there bottles. You guys are ridiculous.
Almost impossible to get there, work crew laying down new black top, took about 35 mins to get from Telegraph to John Daly.. Also Kroger is redoing inside of store shop on Michigan Avenue instead 😓👍
I like shopping at Kroger. I usually shop at the Taylor store but the heights store has a better selection of meat and fish.
This Kroger has gone down hill since the remodel! Shelves not stocked hardly any meat. I will drive to Westland from now on!
Only lanes open are self checkout, not exaggerating but there are 15 people ahead of me and 4 behind me.
I love Krogers because I love to buy groceries from here and also this store is my favorite number one.
I mainly went here for the Kroger gas station. I stopped into the store & they didnt have what I was looking for.
For the past couple months my milk has been expiring extremely early and the date on it says it still has another week.
Store is a mess and when you ask for help all you get is excuses. Do your job!!!! Since they closed Garden City Kroger I am having trouble finding a store to shop at looks like Meijer for. Me.
I love this place. It has everything and the best part : the very friendly cashiers and workers
It is actually a great place to buy items. The store is ever clean and well stocked!!!
They have a way better selection of products than any other Kroger Ive been too
The store is clean, staff is friendly but doesnt seem like they have enough of the right items around holidays
Other than me loving this place, I just hate that they closed the one in Dearborn Heights and they have two across the street from each other in Dearborn. Now I have to travel over twice the distance.
I left another the Kroger near this onr who didnt have what I wanted and this Kroger not only had it, it was well stocked.
Too long of lines at checkout and my chip card cannot be used as credit there. Or so the cashiers tell me. How dumb is that ? Ill go elsewhere.
Love the place easy in and out good prices and so many new foods with new shelves and self check out
Its very hard to find things. Somethings r found in 2 totally diff areas. They redid store, not sure whos idea, but a bad one.
The employees are friendly and helpful. Good selection. I love the fuel station.
Salespeople very courteous the cake I bought was beautiful my granddaughters graduation and birthday cake they had it ready on time.
Always a good experience. Wished the Redford branch was still open. Moving, and will miss Kroger.
Products are so fresh and this store has an excellent selection.
They put in more self- checkouts to make it easier for quick shopping without much wait.
This is by far the worst Kroger I have ever been too! NOTHING is where it should be and the employees are rude and extremely lazy!
Worst customer service everEmployees hang up the phone just to ask question
Often out of stock on needed items. Places clean it is easy to maneuver aisles
Its so close . wherw i stay and the people are so nice there and theyre doing a lot of changing around the store
Very poor management1 cashier open long lines ...
I liked it better BEFORE the re model now it is hard to find stuff and less manager specials
Shop here regularly. Parking lot is dirty!!! Update:they resurfaced the lot. Much better.
One of the best Kroger stores in town.. They always have what I need...
I hate this Kroger! But its the closest one to my house. The cashiers are friendly. But the vibe of the store is off.
Would like to see more lanes with cashier open when lines are long..they always come to direct you to self serve..I will wait to see a cashier/ save a job!!!
Very clean place and the employees are always nice and willing to help in any way.
Very friendly employees and always got a great deal at krogers and very clean
A great store, and friendly employees. They are remodeling, making it even better!
Love this Krogers location. They offer great selection of organic/nongmo/vegan and healthy groceries
Fully stocked shelves and friendly employees. Prices kind of steep though.
Great produce
GREAT. Nice people, amazingly priced products, they always have sales which is great for saving money! 5 outta 5.
Great selection of groceries and cleaning products. Very nice staff.
I love Kroger so much I decided to get a midnight shift there just to see how much product Im missing out on
High quality foods at reasonable prices. Cant go wrong with krogers.
We tried jailbreak and it was fun and challenging. The staff were a lot of fun too :)
Always a pleasure to shop there and the seafood manager is awesome. Thanks LaVonda
Way too many people at all times of day. Empty shelves makes shopping very difficult
Love the new bottle return machines. So much easier than the old ones.
Giving 3 stars because of having only 1 cashier opened on a Friday mid-morning. Very long line!!!!
NO FOOD ON THE SHELVES , baskets everyware but at front door. If no change WALMART HERE WE COME
This Kroger always has exactly what Im looking for. It is also a clean store with very friendly and helpful associates.
Always well stocked! The staff is friendly and the checkout is fast.
They do have reasonable prices, there are several awesome employees but some are not as awesome.
Clean and well organized. Always has fresh items in stock.
Very bight and spacious with wonderful friendly staff ready and willing to help you with a smile!
Shelves were stocked, employees were helpful and friendly. Isles were a little narrow.
Very busy place in the aisles are too thin and they have displays all up and down the aisles no room to move
Its clean, fully stocked with good customer service.
Fresh fruit, lots of entree choices, super nice & friendly cashiers!
Everyone was very friendly and helpful. I enjoyed my visit very much.
The lady running the self check out was do rude all most walked out other than that great store
Not at all sanitary for normal conditions let alone covid-19!
They put out shipment in the middle of the day. I almost fell down. NO GOOD.
I always enjoy Kroger store! I love the food brand and freshness!
My all time favorite kroger,they just remodeled is amazing.
Great produce and most stores have late hours.
Has more than the average Kroger. But under construction right now so rather congested.
I was able to find grape seed oil and u can find fresh herbs.
Always friendly staff. Good deals especially with the app
Even with 2 days before Christmas, the store was well stocked
Great shopping experience. I was in and out quickly
Its alright definitely not the nicest Kroger Ive been to
A pretty standard Kroger, but it is a little bit more cramped in most of the aisles
Very odd drive up pharmacy with old school phone. Cant help but wonder how many germs are on it🕷🐜😨
Clean and fully stocked and the employees were friendly
As of June 2009 this store is closed for renovations, however the pharmacy may still be open according to their message machine.
Pretty cramped isles and checkout areas. Decent selection of produce though!
I always shop at this store when in the area good shoppingatmosphere!
Very nice place thay got lots stuff and sandwishes
Bought ingredient for 4 people for dinner and everything came out just beautifully
Construction had been annoying, but the temporary set up has not been bad.
I enjoy going in this Krogers friendly people
Great employees thank you for working and putting up with rude people!
Very good I will shop there continually
Good location, staff is always helpful and kind.
They got tender meals now where you can choose hot sides or cold sides for a low price
The worse costumer service ever the manager have the worse attitude ever what can you expect from the worker I am never going back again they lost my business for ever
Very busy, no carts available but friendly staff!
Good customer service a great Variety and very clean
Doing some major remodel usually crowded but friendly staff.
Descent grocery store, reasonable price, nice selection of fresh vegetables and beer.
Great location and it has the Kroger gas station...
Good place to shop. Very comfortable.
Best place to buy food love kroger so much
Well-stocked great produce friendly people
Found what I needed. Self checkout war really fast and easy
Total reviews rating 3.9
199 Reviews for Kroger 2023:
Review №1
2022-01-02(Livonia Michigan) Last minute shopping so the lines were horrendous on New Years eve! I was probably 40th in line. I felt bad for those who only had one or two items to purchase. ALL 5 checkout lines were 40 deep. I do understand that workers are scarce, but I didn’t understand why the cashier was rude and embarrassed me. I prematurely handed her my ID before she rang up my wine and she motioned with her hands, “ what?what?what?” In my embarrassment, I forgot to give her my coupons set to expire in two days. I spent $100! I’m not happy with Kroger.
Review №2
2022-05-20Very clean, great selection of items. Their sugar yummy aka cake/dessert showcase is absolutely amazing! They have traditional as well as more unique items. Their deli foods smell really good. Prices are a little high, but the selection of options and quality make up for it.
Review №3
2022-03-22Charyl was awesome. The florist was gone for the night but she made sure to help me choose and wrap the perfect bouquet. It was sweet and that customer service. I appreciate her and hope Kroger is keeping her happy because as Im writing on the card, all I hear is another customer complimenting her on her kindness and professionalism
Review №4
2022-05-06The only thing I liked about this location was relatively quick checkout. Today just a little bit busy. Get to checkout & only one lane open. 9 people with full carts & line not moving. Left my cart & walked out. These stores want us to do job of checkout (self checkout) so they can fire people.
Review №5
2022-05-25Walked in well before closing, was quick to shop, what seemed to be the manager rudely told us they were closed and rushed us out. Yelled across the hall to get our attention. I don’t think it’s common practice to kick people out when we are already in. They also recently changed their closing hours so we had no idea, no announcement made on intercom. For reference, we walked in at 9:50, they close at 10, rudely yelled at by 10:02, and we left by 10:07. We were not there long. Wish I got her name, African lady with no vest or name tag in sight.
Review №6
2020-01-13I love Kroger although the lady in the Deli and the older man in the Seafood dept. seem to be having a bad day. Everyone else was friendly and helpful. Kroger always has a good sale going on.
Review №7
2022-06-08The pretty pharmacist with the curly hair named zeianb was such a doll. Very helpful and professional. She was just the sweetest ever and even made my day. Good team!
Review №8
2022-06-15In deli department yesterday, thier was person working. I ask for some potatoe salad and another salad. He told me this section is closed because he is the only one there. Nobody in line he is doing nothing, and he cant get that. I corporate they said they would mention it to the store manager. I will never set foot III n there again.
Review №9
2022-04-08I rated it a two because dont get me wrong, theyre well stocked, its clean, good produce, but the customer service is so trash it really does make your shopping experience worse. The whole team slow as ever and by slow i mean in the head. I try not to say things like that, but after my most recent trip there, I have to say something. First I stopped by the money center and the lady was being slow as ever. She was doing money orders and everything so slowly. Then when she got to the customer in front of me she stopped and started talking to her coworker about a raffle. I was so shocked! As customer service, you should never stop and handle personal business before handling the customer. Then,at checkout the cashier, manager and another cashier I guess, were being so rude and nasty to these two Arabic men, and it was obviously on purpose. She went all the way to the produce section to figure out if they took digital coupons, when all she had to do was scan the coupon and find out. I cannot comprehend how almost their entire staff is like this. And that same cashier also cut me off before I was getting in line. Shes very lucky because it could have gotten very ugly had I not composed myself. They chose to throw their racist tempur tantrum right when I was getting in line smh
Review №10
2022-04-04Overall not a bad store but the deli section is never open. 2pm, 3pm, 4pm, 5pm. No matter the day of the week its never open. Does anyone know when it is open? Who is buying all the lunchmeat that seems to get restocked? Why is this a problem here?