Kerbside pickup
Yes
Kroger in Rochester
Categories
Location on the map
Rochester, Oakland County, Michigan, US
Service options
No-contact delivery
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Highlights
Great produce
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Organic products
Yes
Passport photos
Yes
Prepared foods
Yes
Amenities
Public toilet
Yes
Planning
Quick visit
Yes
Recycling
Glass bottles
Yes
Metal cans
Yes
Plastic bags
Yes
Payments
Cheques
Yes
Debit cards
Yes
SNAP/EBT
Yes
Credit cards
Yes
Phone: +1 248-652-4750
Site: https://www.kroger.com/stores/gr...
Site: https://www.kroger.com/stores/gr...
Opening hours
- Monday:6AM–10PM
- Tuesday:6AM–10PM
- Wednesday:6AM–10PM
- Thursday:6AM–10PM
- Friday:6AM–10PM
- Saturday:6AM–10PM
- Sunday:6AM–10PM
Kroger in other cities:
Comments (199)
Cars dont exsist for shower after 9 there locked in the south doors no help finding one for the handicapped
The facility is conveniently located, has adequate parking, is clean and well maintained, and the selection of merchandise is above average compared to most Kroger stores. The employees are very helpful and easy to work with, especially cashier Ericka and bagger Michelle, both of whom make the checkout process easy and pleasurable.
LAZY!!! LAZY!!! LAZY!!! Customer Service here is terrible. I work in Customer Service and I would be passed if my colleagues and employees were this horrible. My wife asked an employee if he wouldnt mind going in the back to grab a specific coffee creamer and he told her hes not doing that. WHAT???? The guy who takes inventory on the products (and he doesnt work for Kroger) went in the back and found us in the store to bring the creamer my wife asked for. They should be ashamed and if your to LAZY to do your job then stay home and let someone else work. This isnt the first time weve had horrible Customer Service here and I wont be shopping here any longer
Thank you very much for the Mrs / miss Shannon and Mrs / miss Susan and all of them Kroger s workers very hard worker ,very professional and very kind peoples ! Thank you for yours amazıng efforts .
This one of the rudest stores I have ever been in! They are lazy and rude.. I hope kroger looks into how disgusting this store is making them look.
Pharmacy staff get ruder by the month. Amanda the tech is absolutely not an asset. She is confrontational with patients and when she is wrong she acts like oh well.Pharmacists are now headed in the same direction rude with customers.Amanda even encouraged a patient to call a physicians office to push them to respond to the pharmacy question in the middle of the day seeing patients. Said it might help, nope you will most likely anger the office and not get an answer for quite a while.She is worthless and needs to be fired.Months of poor pharmacy reviews online and I talk to nick the store manager. Talk about another useless one. I make him aware and he actually has an attitude with me for complaining.He didnt even know about all the negative phaacy reviews. Duh social media is your make or break it and you have no clue your pharmacy is hated in the area.Just shows the overall disconnect in the store throughout management. Wont be back and neither should Amanda or nick.Guess kroger is too hard up to fire anyone and it shows.
Went into pharmacy about 3 weeks ago and got the worst customer service from a girl with semi green hair. Her name is Amanda Extremely rude. But I thought ok maybe shes having a bad day we all have those, but nope shes even rude over the phone when I called today. Wont be back to this pharmacy because of her. Just nasty. If you dont like your job, step aside and give it to someone else who cares and appreciates what they have.
Just had a horrible experience with the pharmacy at Kroger’s on Livernois Rd August 31st.The pharmacist and staff were very rude!Went for my booster shot and was treated horribly.That was the first time I used their pharmacy and it will be my last time.
I love this place always have the best seafood awesome service and polite cashier Come check this location out you need some groceries
While shopping at this kroger today Erica the cashier, was very nice and helpful, she was very patient and considerate when handling my order, and making me feel welcome, the bagger was also very nice helping me take my groceries to my car, all of this due to them being extremely busy. Way to go team 👏👍🙂
They are never stocked and are always missing products
I like to go to Kroger to pick up my supplies for cleaning an storage mostly. I also find good snacking items. The fruits and vegetables have not been of great experience but not bad either. I love to purchase their flower bouquets too. It is in a nice location and has lot of varieties. The staff is super friendly and helpful at all times.
This Kroger is garbage. Just went there yesterday. It was extremely filthy on the inside and outside. They have carts all over the parking lot, barley any on the inside. On the inside there is produce all mashed into the floors by people running it over or stepping on it and rotting produce in the coolers. The layout is extremely confusing and discombobulated. It’s just disgusting really.
Needs better management. Can return area always needs attention. Never has distilled water. Only had self checkout open with very long lines.
Im very disappointed with the management at this Kroger. They are CLEARLY not requiring customers to wear a mask. The ignorant people NOT wearing masks, are the reason why this virus is OUT OF CONTROL! All [grocery] stores are required to enforce the face covering executive order, but this Kroger apparently is not. I no longer feel safe shopping at that Kroger.
Wont shop for groceries anywhere else. Good selection for great prices. As a college student I can always find anything I may need.
Clean, with good options in organics as well as for non-dairy products. A few areas feel crowded and their paper bags seem lacking in quality, but I like this store quite well in general.
This particular Kroger is a reset Farmer Jacks store and some of the aisles are so crowded its you cant pass another person so during this time of the Corona virus I dont really like to shop there too much. The people are fine and its a Kroger store but I go to another one thats bigger.
The staff is extremely friendly, and accommodating. The $3.99 chicken dinner special on Thursdays is a great deal. Been a longtime Kroger shopper and the deals are usually better than most other local groceries. Only negative is the building is a little outdated and other newer Krogers have a little more product variety. Otherwise still a great neighborhood friendly store!
This Kroger has really been great and on track after the remodel in 2016. If you havent been to there in a while I suggest you visit. Always freshly stocked, friendly helpful people and great service. Both self check and attended check out lines move very well. Im in Im out! And the fuel rewards help.
The cashiers and customer service window are definitely hit or miss concerning attitude. BUT: I love this Kroger! They have a great selection in all areas, including produce. They also have small sections throughout the store where you can buy Manager Special items at lower prices. These items are fine, just dented or near expiration. Ive saved so much money shopping the specials!Its well organized and always clean. And they even have a sushi kiosk that rivals other big chain stores with the same service (theyll even let you put in a request for something and make it while you shop). Its delicious! They also have a damn good cheese selection. They recently expanded to a more super-grocery store type setting, but I can still find what I need, and now theres even more to choose from.
I like this Kroger for the most part but just stop already with the mask gate keeper at the door. All your lanes are backed up into the aisles, you have virtually zero carts available but you have a mask person at the door. Stupid.
The workers are friendly and there are some good products. However, I was shocked to see a dog in the store. I really felt gross as I saw it sniff the fruits. I understand that there are service dog who help the blind. However this customer was not blind. Stores have to have better rules and only allow service animals in areas of food.
The company doesn’t believe in bodily autonomy for employees and punishes unvaccinated employees. Boycott Kroger!!
I work late needed a couple basic things but emergency things like toilet paper food for rest of week and feminine things. This Kroger has always been open till midnight the website says till midnight however to my surprise at 11:40 as i walked towards doors an employee i imagine a manger since he had keys to door informed as of tonight they closed at 11?? If that’s the case update your website in advance. It’s weird to me that between me being there last night around 11 to me being there 15 min before close 11:45 the hours changed? So did the hours change or does Kroger have a manger turning away a almost daily customer away cause he wanted to go home?
Did not have several of my usual, such as Sara Lee Butter Top bread. Everyone Carries it. Also only Kroger and Guernsey Farms milk. Where is the competition. Their sales are good but they make up for it on other items. Very clean and pretty well stocked.
What they lack in variety (this being a smaller store), they make up for in quality. The produce section is very tiny, but what they do have is fresh. The cheese counter is overflowing with a variety of cheeses to try, including smaller misfit blocks that they put on sale--a very economical way to try a new cheese you arent sure about. The pricing at the store is more than competitive with other grocery stores in the area.
Really nice Kroger, great staff always helpful when your in grabbing groceries. Ive often seen bag girls/boys helping people run heavy groceries to there cars. Just really nice and always clean.
I go here regularly. A quality grocery store with affordable prices, deals and specials. Most of the staff is extremely friendly and hepful, but there are a couple crabby old ladies. Sorry, dont judge the store if you land one of these bad apples. There are some great employees here.
White haired older lady employee was so outwardly rude to me! From making loud sighs as I struggled to grab my cart to yelling at me in checkout for putting my beverages on the scanner, she made the experience extremely stressful! It was one of my first trips out since having a baby! Will not be returning!
In an effort to become a more clean, healthy eating society, this Kroger does not want us to purchase healthier options. Please look into the vendors that you use for your fruit. Not once when I have gone there has there been legitimate ripe fruit to offer. A healthier society is worth more than a healthy profit margin because if you sold better fruit, more people would come specifically for that
Dont bother going at the end of the day. The store is so understaffed that most items will be out of stock by then. Its impossible to find a cart or a basket most of time, the store is almost always a mad house, and the employees are pretty clueless. Also mostly unorganized.Go down the street on Walton 2 miles till you hit Buschs. Much better shopping experience.
Super clean store. Noted a couple too busy staff, but mostly everyone was pleasant. I tried the scan bag and go, very efficient! The sushi here is beautiful to look at delicious to eat!
I live less than two miles from this Kroger. It use to be convenient to frequently shop there. About four months ago it changed store managers and the quality went with it. The rollers on the check out lanes became constantly slimy and wet every time I checked out. I told management and nothing changed. The store staff that use to be engaging, happy, and helpful were now visibly stressed, angry, and borderline rude. I also noticed price increases on various items. I do not mind paying more for convenience, but not when the quality drastically deteriorates.
Stay as far away from the Pharmacy at this Kroger as you can!My daughter was in the hospital they put scripts in on a Saturday and she got out on the Monday, around 7pm we go to pick them up only to find they hadnt even filled them yet. When I asked why they shrugged. Now today I go to pick up one that they had to order over a week ago only to find they hadnt bothered to fill that and the Pharmacist says oh she needs that one? Then was told it would be at least 25 minutes. When I asked the tech when the got it in they looked away from me and mumbled RecentlyOn top of all that one of the scripts we did pick up they had entered the wrong dosage information and had it 3 vials 4/day instead of 1 4/day. Good thing we know better
The Clicklist area in the produce department, makes it hard to even get into the store if you use the south entrance. 3 of the Customer Service people act as if anything a customer needs, is the biggest pain in the rear. WHY are they in Customer Service? Nick, on the other hand, is great!
The store was remodeled and enlarged abouttwo years ago. Now, the produce section and foods selection in general rivals Meijer or Target. I purchase locally grown lettuce nearly exclusively there because of the quality and price. Lots of gluten free options scattered throughout the store each marked by an additional tag under the items price tag for easy ID (for the most part at least). The staff is kind and i never feel watched. There is dedicated pharmacy parking and people seem to respect it. Unless Im looking for something specific that I know they dont carry this Kroger is my preferred market.
This place has really bad customer service. Some of the employees are nice but others have an attitude problem. They need to learn how to speak to customers.
This Kroger is literally the most consistently poorly stocked location Ive ever been to. They are tea rely occasions where somethings hasnt been out of stock for a prolonged period of time. Its disappointing because the remodel is nice, but when there are destroyed freezers and empty shelves without any replenishment(4-7 days looking the same), it is a massive deterrent.
Pharmacy is EXTREMELY judgemental with what you are getting filled.Keeping a copy of my script (not the original) filling it without permission causing chaos and not informing people of new manufacturer of a medication-plus hour wait for one script is ridiculous & unprofessional. Place used to be decent now Ill shop and get prescriptions filled elsewhere.
Its always like visiting family when I come there. Love the workers and the selections. I usually pass about 3 Krogers just to go to this one. Awesome place! Oh yeah, the sushi bar ppl are awesome and the sushi is always fresh and tasty!
I had to share my experience about this store!!! I went to three other krogers and a Walmart and everyone of them had broken can/bottle returns today. I called ahead to this store and Chantel answered the phone assuring me that I would not be sent away. As soon as I got there I was greeted by Loreyon who helped me return all $40 in cans I had dragged around to the other 4 stores! I was so impressed with her that I notified two of your managers: Debbie and then Nick and I was super impressed with their levels of communication. Thank you, it was an absolute pleasure shopping here :D
I just made a delivery to the store and multiple employees were in the back room not wearing masks. One of them was coughing pretty loudly. I guess they haven’t heard that there’s a pandemic going on. You should go somewhere else if you don’t want to get Covid
It’s a pretty nice Kroger, really can’t complain. It’s larger than most Kroger in the area, has a good variety and people working here are all nice.
I go here out of convenience but I have to say the people who work here arent the most friendly. There is one manager I have seen in particular who Ive seen belittle a customer. Unacceptable. The pharmacy is awesome though! Always very fast and very friendly. I always use this pharmacy because of my continued supreme service.
Very disappointed!! Dirty! No one cleaning carts and no wipes for me to clean the carts. Workers working with no masks. My first and last visit. I was there at 7:45am. Not helpful and not friendly.
Most of the time I appreciate this Kroger. But not today. When the bagger asked if Id like paper or plastic, I replied , Id love all my cold items in paper. So what did I get? My meat in paper. But my cold juice, eggs and cheese in plastic. So I had to get paper bags and repack my bags.
Just 1 regular lane open on a busy Saturday afternoon. Called the store to ask and was told they were shot handed and there wasn’t anything they could do. I think the service desk saw me typing this review so they opened another lane, which is why I upgraded this to 3 stars rather than 1.
Horrible customer service intuition in thisstore. An employee looked directly at me upon entering no the store and didnt even muster a hello. Went to the customer service desk to purchase my 4 items in order to get a larger amount of cash back. I was told that she could not ring up my items and instructed to take them to the other lane. She presumed that because there was no one in the other line that I would not be bothered or offended by her instruction. I was informed that at the customer service counter they are not allowed to ring up customers because some sort of hour allotment that she referenced... I found it to be lazy and rude to refuse to help me with the purchase of my items. There were many better ways to deal with the situation and this newly enforceable rule that Ive never been subjected to. To my surprise the lady at the counter is the customer service manager!?!? Might I suggest looking into a book titled Raving Fans....maybe then something would have been offered along the lines of Im sorry, maam but we are no longer able to check customers out at this counter...let me help you this time and next time lets visit the check out lane first then we will be glad to assist with any of your other needs at the counter.
Terrible store. Pharmacy is very rude. Entrance and exit are only through one door. Kinda dumb considering the pandemic. Produce is not the best here.
If a mother, accompanied by her underage daughter, wanted to buy a nice rosé to take the edge off her already stressful job, are you to assume that the cashier is going to ask for ID of both the mother AND the daughter, or just the mother, who is the person paying?The cashier today denied selling me alcohol today because Ms Sally wanted to card both me and my partner, even though I am the one paying, my name is on the card that I was going to use to pay, but she wants to play games and ask for both of our IDs. Really?Really?Listen, I have a receding hairline and gray hairs, so the fact that I’m being carded is a joke in itself, how about we stop playing these dumbass games and you guys sell me my wine and we call it a day.Oh, but the best part? You might wanna sit for this one, this s*** is on a whole different level.I ask for the manager because, again, I’m the one that’s buying the alcohol, with the money I earned, as is my right to buy as I am over the age of 21. And you know what Jason the manager says? He proceeds to tell me that it’s “the law” for both myself and my partner to be carded. Excuse me? You’re a manager, not a lawyer or a judge. Just because you want to wear a tight dress shirt and dress pants does not give give you the liberty to interpret Michigan Alcohol Law to your convenience.In the end, I walked out without my wine or cart full of groceries. I want to enjoy my vegetables with my wine and if you can’t offer me that, I’ll go take my business somewhere else. I’ve bought alcohol with my partner at other grocery stores without any problem whatsoever.I hope from the bottom of my heart that this old woman was not acting the way she was because she’s homophobic or racist. Because honestly, Kroger doesn’t deserve that. Will be coming back, but only to use their bathroom because this Kroger location is all that it’s good for: so I can take a dump and wipe myself.
Ive been shopping at livernois Kroger for many years, however today my cashier was dressed like a criminal in a well pulled over, hoodie amoung several other coats, long dirty finger nails, and was extremely slow. Where was the manager?
One of the workers was watching a video(with the volume up pretty loud) on Instagram with vulgar language and other stuff Id rather not say. She is a larger woman with short gold hair in a bun wearing a black and white striped scarf.
So grateful to have had the pleasure of working at this store. The Managers and employees were so nice once they get to know you not on B.S. they looked out for me thank you for excellent service.
Its like a Publix of the North. Good fried foods, salad bar, gourmet subs, as well as grocery items. I really like the cheese selections and the staff will let you try a couple to make sure you get the right one.
The hot food section of the deli needs a lot of help. Every time I go in there to pick up a box of fried chicken they have like 4 pieces sitting in the counter. Im not talking about 7 in the morning Im talking about lunch time and dinner time, I mean what the heck?
Let me tell you a story about how Darren saved me.My wife is very pregnant with twins and yesterday (about 16 hours ago) we were in Kroger. She saw this amazing ice cream on sale- “Brown Butter Bourbon Truffle”. She points and says “Babe! Look at the brown butter bourbon truffle ice cream!” Let’s call it “Triple BT” for this story. After some time of inner pregnant deliberation, she decided against getting it in the interest of so called health.While in bed last night she turns to me with puppy eyes and whispers “I wish I would have gotten that triple BT”. The smallest tear found its way down her cheek.Today, while visiting Kroger, being the amazing husband I am, I remembered she wanted ice cream! But I forgot the name of it. Darren was stocking ice cream and I told him of my quandary. He stopped his stocking duties and helped me search. All I could remember was that it was truffle something. So I called my wife (of course) and she said for the third time- it’s “brown butter bourbon truffle” ha! She will be so happy when I walk through the door triumphantly holding her dear Triple BT.I hung up the phone.Then immediately forgot the name.“Husband dies by ice cream craving pregnant wife” is a headline I imagined tomorrow. This was it. I was done for. Do I leave and say I saved a small child from a falling display then forgot about her ice cream in my heroicness? That was the only was I was going to see the sun set this day. After much frantic searching, I hung my head and turned from the ice cream section in defeat.I would form the perfect child saving story on the way home.While I was checking out the other meaningless groceries, I felt a tap on my shoulder. Darren. Sweet sweet Darren stood behind me holding a glowing frozen pint. It read “Brown Butter Bourbon Truffle”. I almost cried when I read it’s glorious description. He had continued my failed quest even after I walked away.Thank you Darren from the bottom of my heart. I live to see the sunrise tomorrow because of you. Tomorrow’s first light glistening over the snow covered trees will be dedicated to you, for you saved a man today.
Great srore. Many heat and serve meals are available that arent at all Kroger stores. Very large store that has recently been completely remodeled. Very clean.
I have been shopping here for over 20 years. Convenient store location for me, but they are often out of different items, even when they are in the sale ad. Now they stopped carrying my favorite bread.
Bathroom was trashed. At the self checkout, the associate was clearly staring at me like I was going to steal something. Maybe she was prejudiced towards young adults or something, but that was very annoying. Also this is just a standard kroger, so you wont find any clothing or an extensive pharmacy/ health area. I would just skip this place and go to the meijer down the road on Adams.
I went to this location for the first time since we moved and used their ClickList service. I realized as I was putting stuff away that they had forgotten a few items. I called them and they apologized and fixed it with a solution immediately. I’m very happy with this location.
This Kroger is one of the older stores, however, for Vegans, they do have some nice options as it pertains to meet substitutes. They also have a nice selection of fresh produce.
Corner of Livernois and Walton...This location is by FAR the WORSET ever!! Every time I go they are out of something, vegetable mostly on the bad side, products are missing or like they say it should be coming soon?? Workers have no idea where and when will they get them if they do!!! They carry much smaller variety than the other locations around ie. Troy, Auburn Hills, Sterling heights....etc.... I think Rochester hills location has the worst one by far!! SO disappointing !!!
Great customer service. The cashiers and baggers are always nothing but sweet & friendly!
Shelves are never stocked meaning you always have to come back later for something else on your list. Cashiers are friendly but the baggers are so slow the lines dont move.
This Kroger location has very poor customer services, make pricing errors and filled with bunch of unhappy employees. I usually shop at oakland twp Kroger where team morale is completely different
My wife thinks Im crazy, but Im a bit of a Kroger connoseiuer. I get weird satisfaction from visiting various Krogers in the area and ranking them. Not on a spreadsheet or anything insane like that...just in my head.Anyhow, this Kroger ranks right up there in Oakland County. The layout took me a while to get used to after recently moving to the area, but Ive got it figured out now.The big bonus about this Kroger is they recently installed a Deli Order Kiosk which is amazing. Just use the touchscreen to let the Deli know what you want and get on with your shopping. No more waiting at the counter for 20 minutes to get your garlic bologna and american cheese. Just dont do what I did and place an order with the kiosk and then forget to pick it up when youre done with the rest of your shopping. Oopsie.
I am in love with the sushi bar I go there almost daily and am a regular costumer. The lady who works there is so sweet, she always makes me the sushi she knows I like, the cream cheese California roll with avacado, recommend
I love this place always have the best seafood awesome service and polite cashier Come check this location out you need some groceries
1. Great customer service & friendly employees2. Deli meat is always tasty and hot!3. Fruit is usually fresh!4. Pricing is affordable!
Uhmm, its Kroger...The only thing that makes it superior to the other local Kroger, in Shelby Township, is the fact that you can use your cellphone in the store. The Shelby location has no cell reception at all inside the store.
I love this location because of the staff, theyre always so friendly. However, this location tends to be out of stock on s lot of stuff I need when shopping there.
There were people behind the deli counter restocking rather than helping customers. I was trying to get in and out for my lunch and sit at the deli counter for at least 10 minutes with only 2 people ahead of me.
I do not like this Kroger. First, only 3-4 cashiers, long lines and I was double charged and has to go back the next day for my credit.Theres a reason why I dont make Kroger my main grocery store.
Great roasted chicken from the deli.
The parking lot and front entrance is filthy. Masks and garbage in the lots and the front entrance not much better. This store has really went downhill.
Fresh Produce, friendly employees, exceptional pharmacy. Meats are very reasonable, and their Organic and natturfoods expand all the time.
They had terrific display of nuts selective nuts and bunches. They have the land held things to put your grocery down and it gives you a running total. I like that very much
Great store what a wonderful place what all stores should strive to be . I would say like 9 out of 10 workers are great thats good for such a large store easy to find what you want will be there often
They didnt enforce employees to wear masks and many dont. They are one of the businesses endangering the people. I dont shop here any more. And wont.
Nice store good selection and normally friendly staff. I could have done without the passive aggressive bottle return attendant today though.
Still learning the store after they reorganize it. Clean and has everything I could ever need. Cahiers are always friendly and helpful.
I have not been to this store in months, what a horrible experience. Crowded, understaffed, not enough checkouts open and rude customers. Ill stick to Busches at Walton and adams.
This Kroger is a super store, but it is always not stocked. You must go very early in the morning to find what you need. So! It is way over priced compared to Meijer.
Everyone funneled through a 4’ entrance. End caps and pop up displays make check out area very crowded as well. Great management
Waste of time. Advertised a free flu shot. Not free at all... they bill your insurance. If you do not have insurance, you must pay for it.
The bakery department are mainly rude employees who give attitude for asking for basic cupcake orders. Do not recommend ordering from this place.
Click list is the best. So is Mike, the Rochester Hills manager.Also, Kroger Ginger Beer is amazing. Carry that all year, pls.
I was only driving my mother there.. I wont shop there anymore since getting assaulted in the parking lot and no one did anything.
Dont go here if you want fresh meat or seafood.This department has been closed for a month
Average grocery store, salads tend to get stocked later in the morning. I was disappointed I could not find Rye flour.
Me and jar bear cannot live here.
Great location, right next to my house within walking distance. Friendly employees whom are all very pleasant and happy to assist is anyway.
Kim needs to go back to customer service training... just plain rude. Not sure if you’re having a bad day or what but I hope it gets better.
Difficult access for handicapped due to narrow sidewalks and overstocking at entrances. Dangerous parking lot. Employees, with a few notable exceptions, are not customer friendly.
Lot of items missing.
Quality, consistency and price incentives make for an above average shopping experience. The staff are always helpful and pleasant.
The Kroger on Livernois and University has a great organic selection. I rarely have to wait in line to check out which is awesome too.
Ideal location to undergo exposure therapy for anxiety attacks. Nowhere to hide so youre just gonna have to ride it out. How else will you ever learn to cope?!?
Kind staff, decent selection for a small store. The only complaint Id have is no price checkers anywhere, but that might be a Kroger thing.
Worst pharmacy on earth, but thats nothing, downloaded their app - does not work. Terrible store layout, poor service if any? Pricing is fair.
Thanks items are always missing the the shelves on Saturdays very disappointing produce was empty today and missing and the produce that was there wasnt very good no bags of pears were there either no help was around anywhere to ask for help pharmacy technicians missing in the pharmacy each day now that I have to go in there bad reviews bad
Happy with store and employees HATE HATE HATE the lighting in the parking lot since they remodeled !!!!!!! It is DARK !!!!! There are not near enough lights and those that are there are shining on the front of the store would rather see whos in the parking lot for security purposes.
Good thing abput Kroger is that there os always a store near you.They could take better care of the produce though.
Coming from NY we dont have anything like this. You can literally buy anything you are looking for and everyone is very helpful and nice. Great selection and prices.
Cleanliness.....store needs to be cleaned up. Staff is super friendly and helpful.
Well the The lady at the self check out was not helpful and very unprofessional with all the piercings in her face and ears nose also her hair was purple
One of the nicest stores that i have shopped inLots of great quick dinner items. Plenty of cashiers, quick checkout.
Its gone downhill concerning friendliness. Im thinking the employees are not respected by management. Just a guess. No corroborating evidence.
No service lanes open just self serve.
The best customer experience is at the Krogers at I go to a 25 Mile and Dequindre they are very nice people and always ready to help out any time they can
This krogers baggs your bread with a 2 liter and a half gallon of milk! No matter how much you complain nothing changes!
Kroger is best for a family man like me :) I loved the types of cheese they have.
They always seem to have what I am looking for here with fair prices. Store is clean and there is plenty of parking.
The organic section is small but well stocked. The natural section is located on a weird angle and difficult to find.
20 years of shopping at this store. Shelves are never fully stocked. Hit or miss produce
This store is too small and the aisles are narrow. I couldnt find items before and couldnt find an employee for help; so I called the store from inside the store!
Love Kroger especially since the remodel. Everything easy to find, great quality selections!
Love shopping at this place. Their prices are good and so is the quality.
What a great grocery store! The employees are also very hospitable and helpful!
Friendly staff, great prices and full range of groceries and household products.
Found everything I needed. And I love Kroger -brand Greek yogurt, especially the raspberry chocolate chip flavor.
Be aware... The only smartphone payment that works is Samsung pay.... Any others dont work as at March 2018..
Great location and having a sushi chef on site is excellent. It is a very small location and parking is tough.
Store is very clean, staff is friendly. Looks great. Like the new look.
Clean, friendly, nice layout and I love the dairy free/gluten-free area!
They offer healthy and vegan products and much cheaper than WF Market.
Easy place to shop in a good location many entrances into the parking lot laid out very nice
Very nice and clean interior, customer feels better here than in Meijer, for example.
Good place for grocery shopping. Fresh Breads, sushi and various cheese at reasonable price
Love that store, prices are great and I use the fuel points all the time.
The staff is Bad and without any courtesy. They show their anger and grump on the customers. No professionalism at all...Wouldnt go again.
I used to like this Kroger until I walked in just now and there was an employee smoking right outside of the doors on the east side of the building. That is very disgusting and rude.
Overcrowded, understaffed and poorly stocked. Used to be a very nice store.
So close to home I walk here. They have usually everything I need and fresh always.
Very clean and they have a nice selection of produce..
Great produce. Meats over priced compared to Meijer. Great staff.
A perfect place to obtain wonderful products. The customer service is also wonderful!
I would love of they would pick up all the trash around their building. It looks so dirty.
Nice store, friendly staff but sorely lacking in properly stocking the specials.
No complaints... Nice people and bakery and flower section.
I wish this store was bigger. It is always crowded.
Not a huge produce section since the store has been remodeled, but overall the store is well stocked
Nice selection of fresh meat. Clean and good prices.
Quality food store for your local community! Cant go wrong with Kroger!
Its a clean grocery store, nice area, fresh produce
Great selection on health foods and organic household products.
Not a bad Kroger. Produce could be better stocked.
The best customer service ever! Great management, great employees and great prices!
The place is clean and everyone from the staff, even down to the customers were polite
This used to be a 5 star location but I no longer enjoy shopping there and now go elsewhere.
Well designed layout, can easily find what I need and get checked out quickly
Great service! I recommend the spicy crab salad from the seafood department, delicious!
Very nice and clean quality of products and options is great
Its ok but every time I buy fruit or vegetables they be rotten
I love Krogers. They always have everything that I am shopping for.
Some great fruit and vegetables..
The packing staffs are so rude. This is the worst Kroger Ive every visited.
Good hours, well stocked and fairly efficient check our.
Went to the customer service desk and was treated very rudely by Donna B. People at the customer service desk should not treat customers like they are an inconvenience.
Good service. Big store can get lost
This store is frequently out of private selection breads and buns at night
Always busy but great location and excellent clicklist
This Kroger is in need of a facelift. The on on Adams at Silverbell is much nicer.
Great store with many food options and brwnds.
You can find good deals, it should expand some product types
What are the special hours for New Years Day?, Instead of just saying there are!
This Krogers was remodeled recently and it is very nice.
Love this store, it has everything you need!
Wow, the most amazing Kroger I have ever been in.
Everything is perfect here besides bananas! Sorry but they have the worst bananas in the planet !!
Good service and nice selection of brands and foods.
Nice people and.clean store. Love the selection!
Nice local store with lots of variety and great prices
Worst store ever. Awful employees and staff. Poor quality.
Nice location but not scooter isle friendly
I paid for bread and couldnt find it when i got home yesterday. Felt bad
Always busy people at the deli counter are always pleasant and helpful
Always clean, good prices and great selections.
Very good selection of products and decent produce
Not stocked well at all, very often out of stock on the most common items.
Great deals, clean store, courteous staff
They are out of stock of a lot of items. Lacking in the organic/natural section.
For a quick shopping and almost you can find every thing you want
Currently remodeling the store, its disorganized & products are out of stock.
Shelves for many items were not stocked. Frustrating.
Great store, well stocked, courteous employees
Clean and easy to shop. Horrible parking lot
This grocery store has some good options for all kinds of different foods to buy.
Total reviews rating 4
199 Reviews for Kroger 2023:
Review №1
2022-04-30Pros and cons. Pro, the store is very clean. Pro, It is well stocked. I liked the effect they have updated the frozen and dairy sections with new doors. It looks nice. Produce section is good as well . Con, the prices are a bit high. Pro, it is very close to me. The signage is easy to read. Con, get there early, because on weekends, because the carts tend to be low. I suggest going on weekdays, tends to be less crowded.
Review №2
2022-03-15I visited the store today at 10:00 a.m. and there was not a single cash register open ONLY self serve. While I was shopping throughout the store I noticed 6-8 employees performing the pick up order function. I had a large order that wouldnt fit on the self serve area, but had to struggle through it. Management needs to handle the staff to make sure that there is always a cash register open on a Tuesday morning. It makes no sense to me to have so many employees performing other functions and not a single cash register open. Plus the deli was closed.
Review №3
2022-05-22Not only is the store clean and the products AMAZING but the employees there are SUPER nice and communicate you, unlike other stores. The employees greet you and say bye to you and even ask how your day was! Love this place :)
Review №4
2022-03-22I really like this kroger and the sushi chef is awesome. i get there early cos i only have 1 day off and he will make my favorite bowl while i shop a little or wait and he remembers i dont want the soy sauce. wish they had the mini brownies all the time instead of holidays but i guess it keeps me from pigging out. all self check out cashiers are the best - love julie- shes awesome!
Review №5
2016-09-14A great place for all your grocery needs.Very high turn around in produce and meat means everything is fresh. The people are very nice and polite. The shelves are well stocked and there are good sales to be had every week. Need to go grocery shopping? What are you waiting for ?! This Kroger in Rochester is the place you need to go! Now!
Review №6
2022-06-30Just picked up their in house cooked st louis style ribs. Rubbery and tasted like fish. In the trash it goes
Review №7
2022-07-07If you like that strong ammonia urine smell come to the Kroger bathroom.
Review №8
2022-03-10Had racial discrimination, because I and my family went there and was having difficulties with a register and was looking for staff to help. There was one young man who helped all the white people but not my family whom is black and biracial
Review №9
2022-03-23I appreciate that Terrell from the produce department went out of his way twice to get produce from the backroom for me. He didnt mind at all and was very kind.
Review №10
2022-01-12My grandma switched pharmacies because of the rude lady Amanda. Both myself and other family members have gone to pickup scripts for my grandma occasionally and we all mentioned something to each other about how rude she was. Any day any time she just doesn’t care and should not be working in customer service.Rude on the phoneRude in personNever had her scripts ready on time either. Walgreens across the street is so much better and so is the one on Rochester and tienkien.