In-store shopping
Yes
LaFontaine Group Automotive in Dearborn
Categories
Location on the map
Dearborn, Wayne County, Michigan, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Repair services
Yes
Comments (199)
The service center is terrible. The staff is rude and they don’t even know which customer they’re speaking to when they send text updates. Take your vehicle to a different dealer for service when it’s needed.
I bought a honda here. Everything went perfectly. Just stopped in for my first oil change. Still loving my hrv
Very nice wonderful young men very helpful was on time and didnt take long at all with an appointment
Our salesman, Joe, was terrific. Service department is great. Ergys, our service advisor is wonderful.
Ergys gjini very disrespectful and rude. Not professional at all.
Ryan is a amazing. He was patient and made sure to answer multiple questions. He was able to help us I to a new vechical that fit our need.
We received a notice for a recall for our Kia. An appointment was made for 10:00 am. I was promptly greeted as I parked the car - ushered into the write up desk.The girl at the desk was vey friendly and efficient. I was told that the recall work would take about 4 to 5 hours or the rest of the day.A Uber driver, very friendly, came to pick me up and drove me back to my home.Its now 1:27 pm and just waiting for the Uber driver to return me to my car.
Show up for maintenance and found out nobody could work on it so I made a 30 mile 60 all together for nothing!???? They could have called me and let me know????? Now hope I dont have a problem Monday when I take it back ☹☹☹☹☹☹
I wasnt lucky enough to purchase a car from them but it was was nothing to do with them. They offered me a $50 Visa card just for coming in to test drive a brand new Hyundai Veloster.
Good place sells person was great holla at Terence he will put in what you want
Hard to find the service area for Hyundai. Took a while and got no updates until we came to the front desk. They didnt even wash the car, nor checked the air of the tires.
I have bought 5 cars from here. They always work with me and are a solid dealership
Service is always prompt. Communication is a priority. I could not be more pleased with all of the services completed on my C-RV, with 50k miles and counting. Jim Raj and his crew are top notch!
Worst service ever. 2 months for a windshield replacement. LaRon was the worst with communication. Repeatedly said car would be ready and it wasnt. Wouldnt call and tell us. I wouldnt recent Lafontaine to anyone for service or sales. I will never buy there again
Great service, Erin Law helped me buy a new suv n she was great. Very informed about the vehicles n super friendly, I would definitely recommend her to anyone looking for a new vehicle! Everyone there was really nice n friendly too
I got my car serviced at the lafontaine Kia dealership and it has been leaking oil every sense.I called and called until I got an appointment for November 11 and this was June.Drop my car off to have them fix their mistake and now my engine light is flashing.The young man tells me that there engine person cant see my car for weeks so I tell him Ill see if I can take it somewhere els so than he writes up a statement saying that I reclined service fine he yust told me that his engine man couldnt get to it for weeks. Im outraged
Purchased a car and Anthony was our salesman. He was great to work with and very knowledgeable. Service was very good. 1st time buying a car from them and will probably return.
Wes took excellent care of me. He was friendly and reasonable and made the process easy. Great experience.
Alaina was great and the dealership has a new feature where they text you a video of the inspection of your car. I loved it and actually had the original belts changed on my 10-year-old car and had an oil leak fixed because of the video. The only reason I didnt give them five stars, which was how I was treated, is because of the parking lot. Rush hour in LA is more fun than navigating that parking lot...
Tyler was extremely helpful and created a great test drive experience.
Treat their customers and employees horrendously. Act arrogant and rude.
The truck i bought had problems in the first few days. The service department has had the truck sence February 4th it is now the 22. It was 14 days and they never even touched the truck. I have called numerous times and the sales manager never returned my calls or email. So far it has been 18 days and im loosing 200 dollars a day not driving my truck with a trailer.
If you plan on to buying a brand new vehicle or used go to this dealer ; LaFontaine & ask for Luis de Armas. Hes the expert to help you through out all the process of buying your dream car or first car he will get you the best deal that accommodates you your budget 😉. Thanks Luis for helping us get our vehicle .
Login was a great salesman if you need a nice good used vehicle go see him the whole crew was very pleasant great job and thank you for taking good care of us
Millennia Bosworth was amazing, knowledgeable, patience and great to work with.
Solomon McKenney tried to help my daughter. But, she need a few items before she WILL BE READY TO GET A NEWER AUTO. He and his Supervisor was GREAT! 😊 THANKS! But,THEY WERE STINGY WITH THEE HEAT. EVERYONE HAD ON REAL COATS EXCEPT for THEE GUY IN PURPLE SHIRT! THAT WAS THEE ONLY BAD EXPERIENCE. HEAT !!!!
We arrived at Lafontaine Automotive Dealer on Saturday and Capus Robinson was the Sales Associate that came out in the lot and showed us the cars that we were interested in. He asked what price range we wanted to be at per month. When all was said and done, I drove home with a brand new 2020 Black KIA Sorento with beige interior. My car payment is where I wanted it to be. I received about $6000 in rebates. 10 year / 100,000 mile warranty. 6 year warranty on the tires and rims. I love this car.
Great Service all the time. Mr. Tony Jackson was my service advisor today (11-21) he explained the pros about the service that I had done. I know hes been with Lafontaine for awhile. I met him in 2014 when I had work done on the car I had then. Always appreciate him.
I have been taking my VW for service for six years. In my opinion, they never do any service that is not required. I think they do an excellent job. They notify me of all issues and give me status along the way. They provide a ride service to local businesses if you need to drop off. The car is always clean when returned. Very satisfied.
Need to work on people skills and know how to talk to and handle costumers
Unfortunately I had to return a high quality vehicle but it had no reflection on LaFontaine as a person who owns franchise rights to the company I work for I must applaud this dealership and particularly the financial managers Tim and Tom, both are men of great character and though my deal didn’t work at this time I’m still will to reapply in 30 days due to them even refunding me without hesitation. Great people and Great People! Don’t let anyone tell you otherwise!!!!
Todays experience was fair better than most and I was pleased with the overall waite time, customer service and the new video link. Thank you for good service and I look forward to the possibility of a new trade/ purchase in the near future.
Always a great experience with La Fontaine Toyota. I actually purchased my Tacoma TRD pro through another dealer, but Lafontaine always does a standup job. Great job by Ron in the service department. Thank you for getting me in for service as well as taking care of me.
Great experience. Highly recommended
The salesman acted like they couldnt be bothered. I went to Toyota farmington hills...Happy with the service there and my new truck.
The employees are con artist they offer bad customer service and will overcharge you on any vehicle you select. Go to Kia of Canton for the best prices! And youll encounter employees with integrity, and really enjoy your purchasing experience.
Be prepared when you purchase a car from any of their dealerships they sell your name. I bought a car in 2017 I am still getting phone calls and ads about extra protection and etc from companies I do not know. During the buying process be smart and reject their form of release of info. Who knows how much money is enough for these LaFontaine people!!!
Excellent service and experience! Traded in a 2017 Chevy Traverse for a 2018 Toyota Highlander. Fast and easy process and never felt pressured. I definitely recommend, especially Zach in the Used Sales department.
Great owners make great employees. Fantastic organization! If you go to the Kia dealership in Dearborn you must have Emily Rundel as your salesperson, excellent service!!
Dragon Vu in the parts department was helpful. He did not seem to mind that I said that he has the coolest name either. Not that I intended to offend but people get offended if they think you are mocking them. Still the coolest name.
Always a good time when I go there and Dean and Kristie are both great to work with.they work in the pre- owned department.
All aspects of the sale went good. I have had the car in for the first oil change and that went well. The only issue I have is how you need to answer their surveys giving them 10s on everything. I gave the sales person some 8s and 9s and when I spoke to him on the phone he told me how I hurt him and his family. What good is a survey if you dont answer truthfully?
Not a great service when I am there to test drive.
The service center is the absolute worst thing I have ever experienced. No one answers or returns calls, they expect you to rearrange your life when your car is ready even though it took SEVERAL months to fix without an update. Notice that it would be ready might help a customer who has a job and a life and cannot drop everything because you want their car out of your shop. Horrendous
I have never been to a car dealership that has an approach like LaFontaine Group. Because, they dont have any salesman attacking you as you look around their parking lot. And their No Hurry approach to have you sign a contract is out of this world. I appreciate their Patience in a very trying journey, in purchasing a car that will fit your budget and not their bottom line.
Less than adequate experience this time around even though Ive been taking my Camry there since I bought the car.I scheduled my service online for an oil change and tire rotation. Upon arriving and mentioning the Frontline Workers discount I was told that it doesnt apply to maintenance related things and wasnt honored even though it mentions oil changes on the website.Upon getting the car back even though there was a card that stated the car was sanitized, there was no visible evidence.Witrh a multi-point inspection I also usually get an extra piece of paper that details battery health, brake pad health, etc. However I did not receive one this time around, and would question if it was done.
I must purchased over 20 new cars in 35 years. it was the most great experience. Sales lady was very helpful and so was the Sales manager.If anyone that I know wants to purchase the Hyundai Motor cars, I will for sure recommend them
The manager Sam and Malennia,Provided an outstanding service as professional, personal and friendly customer to us. I was a real nice experience. Thank you
Excellent service. Our salesman Dylan Green was friendly and knowledgeable. Everyone else was great. We bought a 2020 Kia Rio Hatchback. Great deal. We got the payment we wanted and then got to meet the whole LaFontaine Kia team. Eveyone then congratulated me and my wife on our new purchase. Walked in at 11:30am, drove home in our new car at 4:30pm. Great experiance. If you are looking for a new Kia buy here.
Bought a car here, and just dont feel good after everything I conversed with the car salesman, the rapport just still wasnt there. it didnt matter how much i said, nothing truly connected. he was cleary more of a greedy salesman rather than one that wanted return business.
Great staff, friendly and informative!
They can hook you up with any car brand. Dont buy anywhere else until you check here. Excellent communication, follow up. Fair and professional sales approach. Good folks especially Jay Saulsberry.
During routine maintenance at an oil change report said car was fine. Later on paid $100 to have an inspection and they came up with a whole list of things that was wrong with it. So you get what you pay for and nothing more but sticker shock.
A second great interaction. We got a new car and are having a bit of trouble with one of the sensors but they got us in first thing the next day for service and were quick about getting us answers. Worked with Christian in sales and Derek in service.
Need to take lesson lessons from lafontaine GMC,Cadillac in Highland Malcolm the general manager over sales is horrible was talking down to me and lying about info and passing me down to sales people who seemed to busy and confused,left this Location and went across the street to the Volkswagen dealership where I walked around inside/outside the dealership for aleast 20 minutes no not offered any service.thete had to be at least 15 sales people inside the dealership. Mr.lafontaine you need to investigate your dealerships on Telegraph they a horrible and I purchased 2 Hyundais in the last 2 years form those locations.
Kept our car over 2 weeks on recall work then wanted to keep it longer. Never completed work blamed KIA on parts not coming in. Prior to bringing car in for recall repairs they claimed it will only take 2 days and they had all the parts their on site! Story was different after 2 weeks of them having the car and us repeatedly calling to find out what was going on. Car still not completed on recall repairs. Then they offed to do oil change and some other repair free of charge due to them having the car for over 2 weeks but did not do this either 😡
These guys SMH.....TEZ my product specialist wasnt terribly charismatic or seemingly knowledgeable...I booked an appointment after being called 4 times in 10 minutes by these guys....go in and see the sales manager and get your car appraised and test out the car....cool....walked in and the sales manager looked at me and handed me off immediately to the closest guy to him. Took a test drive...liked the car....never got my car appraised....credit came back...not great but not bad either. At that point it seriously felt like he was trying to get me to NOT buy the car. To get me gone so he could go home...said I would need 10,000.00 to get my payments into the 400s....f#&king ridiculous....seriously? For a KIA??????? A KIA??????? nah bruh....send that smoke somewhere else.Update: I bought a loaded Buick regal turbo 2 weeks later. Took less that 3hrs.
It is unfortunate that I even have to write this,but as of right now I am not pleased at all with the service I received from this dealership. I feel like I was taken advantage of just because. From the second day my car was there I had to do all of the calling because my service advisor was not available or was off. A play on words was used and I never received a straight answer until I went to the service department. The straight answer that i received was they didnt even know if the 2300.00 repair job was going to even fix my car. At this point the work that they did, didnt even get my car close to being fixed but I was charged 425.00 for nothing. The mgr claimed it was for 2 hrs of labor and a part that did not solve the problem. They were guess working on my car but the advisor was making me believe that , these steps would solve the problem. However the actual mechanic said it would be a gamble if the 2300.00 job would fix my car or not ........who has 2300.00 to gamble with. I am very disappointed with the whole service department.
Great experience too bad my credit held me up
Would not recommend taking your car in for service here. They have gloom and doom service advisors and a General manager who backs them. And expect to have your car stay there for at least a month and some repairs wont get corrected within that timeframe. Save yourself the headache and go somewhere else. You wont regret it.
Wish I went out to the big Summit Place one of those big kia places I probably would have got a better deal and I got scratches on my Kia on the passenger side I dont like it either mad about scratches manager said he may help me come on bring it up there Monday see what happens it was a brand new car I want the scratches off the side it makes it ugly Im mad
I went to check up and see what was wrong with my car but advisor Tony jackson told me I had to pay the 120$ fee before check up, then I did but literally next day i come i meet Tony he tells me that ur car has a problem but we cant know what is it. It was a horrible experience! Dont recommend this place at all
The LaFontaine family of dealerships is an amazing automotive complex. They house Kia, Honda, Toyota and Hyundai in one block on Telegraph in Dearborn. This was the 3rd dealership I visited in my quest for a good quality, medium size SUV. The previous two were disappointing. I had already done two weeks of research in Consumers Report, Edmunds, and US News Automotive. So I was thrilled to see all three of my final choices were sold in one place. Now I just needed to find a salesperson who would bear with me as I compared them all. I hit the jackpot when I quickly came across Christina Baker. She is fantastic! She is knowledgeable, personable and low key; so the experience was enjoyable. She was very patient and accommodating. She answered my many questions and set me up with test drives in all my choices. Over the next few days she sent emails with well researched comparisons of the cars. We also texted to quickly clarify questions. Because of her help I was able to nail down a final choice. They located it about 200 miles away and had it by the next day. Between her and the rest of the LaFontaine team, I feel I reached a fair price for my vehicle. The night I picked it up, one of the office people told me Christina had sold five cars that day. Yet, she still made plenty of time for my wife and I to get familiar with our new purchase. You cant go wrong with this dealership and if you get Christina Baker as your salesperson, thats an added bonus.
Staff not very friendly unless you have an appointment with them specifically. Typical waiting room for customers offers water, tea and coffee along with the vending machines.
Very nice place. The associates there were very nice. Our salesman Rudy worked very hard to get us in a new vehicle. He was so helpful from beginning to end.
The staff of LaFontaine Kia Dearborn are always extremely nice. They get you in and out timely and is always willing to go the extra mile. Thanks for another great experience Lisa and Barb you know the value of your customers
Bryant Thomas was a delightful salesman he got my cousin into a great car even though she had no establish credit. He even came in on his day off to help her!
They offer more than just Kias at this location. They sell GMC, Cadillac, Ford, Toyota, Ram, etc.. The Stinger is one of my favorites and reminds me of the Charger. Kia Soul has improved its performance and has the latest technology. The customer service was good. They are very attentive.
Went up for the Toy drive this past weekend hosted by 105.1. Great experience for the family! Thank you for helping out!
LaFontaine is awesome, very accommodating to me and my lil puppy while we wait! Im usually in and out of the service dept. pretty fast , even when their busy!!!
They hook me up like family with only $1,000 down got the car I wanted the color make and model Buick LaCrosse 2014 beautiful recommend to all great service
They are NOT people of their word. Do NOT trust them. We have a deal, all set, had the money, and then someone came along and offered them more. And they just sold it out from under me. BUYER BEWARE.
Fun experience. Ask for Patrick Webb in the used car department. He can help you with any new car from any lafintaine as well, so no reason not to and you wont regret it.
Great customer service. Im very satisfied with the quality of service
Patrick Webb was my salesman. He was very attentive and when I had a problem a week later he got me in and resolved it. Very happy with my experience.
Took A While, But I Waited Patiently And Got The Car I Wanted. Thursdays Are Their Busiest Days, So Look At Cars While You Wait.
Dragon is the best parts supply finder. I highly recommend talking with him to get your parts.
I loved buying a car at LaFontaine!!! Ivan was an excellent salesman. He really listened and made the experience easy.
The staff that helped me was wonderful, they got me in a car and a plan to raise my credit score. I would definitely recommend LaFontaine; theyre truly family.
We had a good sales experience purchasing a new Kia. Havent used their service yet.
I make the earliest appointment to be the first one there and am told the shuttle will be there at that time to drive me 3 miles back. Took an hour and fifteen minutes for shuttle driver to pick me up.
Flew to pick up car. Exceptional price. They picked me up at airport. All paperwork done beforehand. Great service!
Very friendly and helpful salesmen. They work to keep you in your budget ..no high pressure sales.
Read all their reviews, find another Kia Dealership.
Tyler was very helpful in our search for a new car.
I had a recall work performed and everything and every service person was a++++
Always backed up service department.You car breaks and you have to wait a month to get fix!
My salesman, Michael Cho a very Knowledgeable and helpful in picking out the right car that would do my mind, body and soul Justice. Thank you
Great fast service, clean dealership l, attentive to needs
Always nice and professional. The waiting room is always clean and has great donuts lol. Just overall always a pleasant experience
Good experience. Excellent customer service Ron treated very well.
Great service, done my oil change at the VW dealer I was in and out in no time.
I felt ok. I went for Oil change and they are really forcing us to fuel service and few other cosmetic items even though it is not mandatory.
Great customer service. Offered future options to avoid long wait times.
Does Good Maintenance on vehicle and Doesnt do anything unless you Approved by you Quality Service
Got me a great car
Told me the car is ready and set me an appointment, an hour later when I arrived they said there is no car ,wasted time and gas for nothing
Took my Van in for a factory recall. Quick friendly service.
They did the service they were supposed to do however they were a little pricey in my opinion 120 and hour for labor does not seem very competitive I will try elsewhere for my next service
Great service if you want good work done, but will have you wallet a little empty
Only dealership I have gone to where the didnt seem to want to be bothered.
Place is great. People are helpful. Also good pricing.
There interest rates with the lenders they work with sucks, I got a 725 credit score and they denied me, Ill never go there again, in Dearborn, but we really know what it is
Awesome great customer service the sales person work very hard at getting our deal done
I went in there and I was there for about 20 minutes maybe maybe 25 and nobody was there that was collected service best at all not one person was there at strippers dance nobody was there I walked around walked around and round play with nobody was there its not customer-friendly at all to me thats my opinion
Confirmed a car via phone and once we reach there they said it is sold
Great selection and staff. Couldnt close the deal yet still worth the trip.
Took my SUV for minor service they were fairly quick.
My wife has bought a couple vehicles here The big thing to me is that the salesmen don’t pressure you and that I appreciate
Very helpful parts department keep up the good work guys
Great sales staff
Nice place to buy a car from, there very helpful...when it comes to the customer!!!!!
I dont know why i keep taking my car here. They always over charge. They said they rotate my tires but they were not.
Chris Sutton is the best he treated us like family
Service was good but I had a 2.5 hour wait and u need more comfortable chairs! 😉
Return a leased car and was in and out in about 45 minutes
Great service! Great used car dealer!
I received the greatest customer service. I love this dealership
Andrew Jackson, service advisor, was very professional and friendly. Highly recommend.
The first time I walked into this place there was no greater I was about halfway into the building like in the back and one person said hello and I was almost at the bathroom that lets you know that there were people there but they didnt acknowledge my presence
Good service. Kind staff! Helped a lot!
Great place they service your car with care
I was treated like Family. Thanks Alicia and James you guys are the BEST!
Love my Toyota Corolla and the service I receive here !
Have owned e Hondas good service team.
No Demo car
Just got my second Kia. Excellent service.
Poor customer service. They loss my car. Smh
They only gave me one key to my car and told me I would have to buy another one.
Excellent customer service except the orange lady lol
Told me that it was going to be $24.95 for an oil change instead of $14.95
Dan LaFontaine was very helpful and professional
Long wait and very few (if any) updates.
Worst dealers. Stay far away or bring a lawyer.They will use every trick to rip you off
Very helpful staff , some good deal on leases.
Great service so nice
I would like to thank you for your time and consideration keep up the good work😍😎😀
Took an hour and a half for an oil change AND I made an appointment in advance!!!
Excellent automotive service. Friendly and helpful service.
Great service and Amazing parts department
Customer Service Department have wonderful services and nice attitudes
Great place to shop for a new car
They are too expensive
Great place! James Williams is the best!
Great used car sales department service
So professional and friendly. They treated me like family!
F A S T.. oil change friendly and courteous as always!
Mike law and dean are awesome we love are car !
Awesome service. First class all the way.
Good
Clean and roomy showroom. Friendly staff.
Very friendly staff with a large selection of vehicles.
Worst experience..to many issues to list
No car wash. Car looks half done after service.
Good fast oil change service this time
Im currently leasing from this group and I couldnt be happier with the service!
Shady, sociopathic car salesman trying to rip you off.
Great service, fast!
Talked to a service rep who was slightly rude and unhelpful.
Great customer service
Great Service, Humor, Sarcasm & Jokes.
Kia portion of dealership was not impressive
Rod helped us out tremendously with our new 18 highlander
Felt extremely racially profiled
Parts counter man was very knowledgeable.
Helpful staff , many good deals on lease
Straight to the point and no nonsense sales reps.
Purchased a Hyundai
Its where I got my new 2019 Kia Soul
Tony Jackson give me great service
Scheduled appointment was on time and on estimated cost
Friendly service team!
Just drop off a friend for her new car.
Love it. Very friendly staff
Good customers service
I will never go back to this place again
I like the prices here and I like the people I will be returning
Had a good experience first time
Great service department.
No details. Just great service.
Great customer service.
Excellent customer service.
Worst customer service ever!
Service kind of sucks🤬
Prices higher then other dealers.
Would recommend to anyone.
Great service as always!
The concierge is a very nice touch.
No used 4 Runners😠
Total reviews rating 4
199 Reviews for LaFontaine Group Automotive 2023:
Review №1
2022-04-30My daughter didnt really find what she was looking for on initial visit but her sales person Logan Stanek found the car she wanted and made her first car buy expirience smooth. Thank you La Fontaine on telegraph Rd for your amazing service.
Review №2
2021-05-29Went with my son to purchase his first new car. Jose his sales rep was awesome. They had a lot in common and were able to have good conversation while waiting for the paperwork to finalize. We were treated by everybody there with so much appreciation. It was such a different experience then when we bought from Tamaroff in Southfield a few years back. Even the manager in the sales department greeted us at LaFontaine. Before knowing if we were buying or not. He even got a nice car at a decent price.
Review №3
2022-07-29The service was A -1. BRANDON offered straight forward options as well as hope that I would be able to drive off with car I wanted .
Review №4
2022-06-17Bait and Switch.I had a car listed for sale, LaFontaine Subaru reached out to me and after providing the cars VIN, pictures, details, etc. of the car, they made me an offer and we scheduled a time to bring them the car.After driving 45 minutes to the dealership, they informed us in person that they made a data entry error and could no longer honor their original offer. This was then followed by a second offer of less than 50% the original.Would not recommend doing any type of business with LaFontaine to anyone.
Review №5
2022-08-06My fiancé called Lafontaine and was inquiring about an email that they sent him. We have negative equity in the car we currently have an he simply asked what happens in a situation where we wanted a new car. So this gentleman who answered the phone decided to just hang up because he apparently didn’t have time for “stupid questions”.Do yourself a favor and ignore the flashy commercials and go somewhere where you aren’t just an inconvenience or another dollar in their pockets.
Review №6
2022-08-19These people are extremely unreliable and unprofessional. They kept my car for 2 weeks and refused to answer any calls. They gave me an all or nothing price over the phone and refused to send anything on paper. They disregarded my warranties and left me stranded to find a way to work. They lied about getting back to me, they lied about sending me a quote or what could be done on my car. These are very disappointing people. And brought my car back to the wrong location when they did decide to give it back to me. I had to wait an extra 2 hours for them to turn around.They dont deserve any business because they cant handle any.
Review №7
2022-02-28If you do happen to spend your time going to LaFontaine Automotive Group, it might be in your best interest to choose a salesman other than Brennon Thompson. He isn’t very knowledgeable on the process of car sales and I should’ve known better when he asked for my insurance information and my license plate number for a plate xfer before my credit application was complete. I was never given options nor an idea of what I was working with financially (considering I’m coming out of a bankruptcy). When I started asked questions, he literally got angry and started foaming at the mouth. Instead of answering the question “can you tell me what my options are… what vehicles do I have to choose from”, he suggested that I speak with a manger. There are 1,000 vehicles in their lot and he had me wait almost AJ hour for them to bring ONE VEHICLE from Livonia to Dearborn. Literally a waste of three hours.
Review №8
2022-08-20Great experience with Brandon Avery and Dan wilder. Thank you both for helping me
Review №9
2021-09-16Man who doesnt like trying out something new and going to the same exact car dealership (halfway) so you can get screwed by a seller not and skipping out on the qualitative.THEN I WILL MAKE A ADMITTED OPINION PERSONAL ONLY TO ME-YOUR DUMB AND OBVIOUSLY DONT TALK FUNNY EMOJI 🙃 😒 GO GET THE BEST CAR YOU HAVE EVER THOUGHT YOU WOULD NEVER GET! PLEASE DONT GO TO THE NUMBER ONE DOWNRIVER DEALERSHIP AND HAVE NON RESPONSIBILITY TYPE OF CREDIT HISTORY OR A 339 SCORE-FIX FIRST!
Review №10
2021-08-27ALWAYS great service. Jim Raj and his crew always get to my service promptly, complete the service in a timely manner and always leave me with a good impression. I have had every service on my Honda done here since the day it was new. After five and a half years and almost 55k miles, I will continue to have my vehicle serviced here until it just too old to matter or I buy another Honda. Thanks to Jim and the service team!