Lasco Ford Service and Parts in Fenton

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Phone: +1 810-390-5561
Opening hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Edit info

Total reviews rating 4.2

74 Reviews for Lasco Ford Service and Parts 2023:

Review №1


Love it here! Been to many dealerships in my days working as a tech and delivering vehicles. This facility ranks up there with the best. If your ever in the market to buy or sell, I highly recommend Dylan Carroll. Stop by and see him, you wont be disappointed.

Review №2


I ordered parts and paid for overnight shipping. Nobody has responded to my request for information. However, FedEx did just inform me that, even though I paid for overnight shipping, Lasco sent the parts via FedEx Ground. If I could speak to a person, I would want a refund. Since nobody will respond to my emails or phone calls, I guess my only outlet is to complain here. Dont be tempted by their price structure, they dont deliver as promised. Reading through these reviews, it would seem that Im not the only one to experience this.

Review №3


I would never go back took my truck there for work and they had it all day and never did a thing to it. There were multiple people in the waiting room mad that they were there for 3 hours just for an oil change. This place is a joke. Dont waste your time!

Review №4


Had the part I needed when my local dealer couldnt get it, or even tell me when they might be able to. Shipped fairly quickly.

Review №5


Heard great things about this place. Ordered a part through website on Wednesday, paid for overnight shipping (missed 10am cutoff for next day, delivery supposed to be Friday). Tracking initially stated Friday end of day delivery. Friday comes and goes and delivery now changed to pending. Was it Lasco or was it fedex? Nobody knows. Called in on Monday to get a refund on shipping as the promised date was not met and a cheaper slower shipping options would have gotten me into this week anyway. The only resolution offered was every excuse under the sun on how it was my fault for missing the cutoff for Thursday delivery, the holidays, etc. Your choice of shipping company is not my fault. If fedex screwed up, do right by your customers and take it up with the shipper. Only option I had was to cancel my order. Going to be supporting my local dealer from now on.

Review №6


Ordered online with a confirmation of fitment and picked up a couple days later without hassle. Such a great resource

Review №7


Oil change price has definitely gone up. They stated they rotated my tires but did not (I have tires marked for my cars log book). The service team was okay but nothing beyond expectations, if anything slightly below.

Review №8


Terrific service! I needed an invoice record to cover the warranty for two separate parts that were placed in separate orders and I no longer had the order details. I spoke with Ryon both times and in no time at all after providing a very brief description of what I needed he already had pulled up the info for the order and described to me how the process would go with the warranty, then proceeded to send me a copy of the paperwork to show what I would expect to see, and then faxed the invoice to my local dealership where the repair is being handled. He also then called the service department to ensure they had everything required to complete the warranty work. I can’t emphasize enough how refreshing it is to experience such a high level of customer service. I’ll be using Lasco again because of Ryon’s exemplary support.

Review №9


I placed an orders for a Ford OEM part and was unable to use the promo code in the order to save on the shipping costs. It’s literally hidden. I immediately sent an email to their contact info explaining the issue. After the order was placed I received an additional promo code for 25% off shipping cost from Lasco. I emailed Lasco within minutes after the order was placed expressing I was unable to use the promo code and would like a credit for the discount. The manager applied the credit! Job well done addressing the issue and resolving this issue. Thank you. I’ll be back.

Review №10


Took my car in for full service oil change The service adviser was pushy had a Coupon For $54.95 Tried to charge me for stuff I did not need at all Long story short The final price was over 1 hundred dollars. I had trouble with them before and thought I would try them one more time. Guess I will not be going back again.....