In-store shopping
Yes
Legacy Motors in Detroit
Categories
Location on the map
Detroit, Wayne County, Michigan, US
Service options
Delivery
No
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Repair services
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 313-369-9200
Site: http://www.legacymotorsdetroit.net/
Site: http://www.legacymotorsdetroit.net/
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:Closed
Legacy Motors in other cities:
Comments (124)
Sold me a lemon Odell and Omar the scammers if u get a car from them make sure u check the car fax and there’s no buybacks make sure too get a express warranty no cost to consumers my car has multiple accidents before I brought the car
Best experience Ive ever had buying a car. Omar did us right thanksOmar..
Ive love my car they have great service
Love them!! They are the best!! Got me in a vehicle right away and was very helpful through the whole process.. Ask for Caesar or Omar!!!
I was very disappointed in the customer service I had got here at this place couple days ago. It is like they don’t care rather they meet the customer needs or not. They aren’t willing to work with you at all. It’s like either you have what we want you to have or you can leave . I didn’t feel welcomed at all and one of the workers walked in talking negatively about other client because the clients didn’t have enough money to put down on a car. Everything seems about money and not genuine help anymore . I wouldn’t recommend this place to no one to buy a car
Horrible place to buy a car. I financed a Chevy Traverse got it home a week and it broke down sent it back they rigged it up jus to get it started n told me to come get it. A month later it broke down again. And Omar kept saying get it towed why should I have to pay for towing services from Flint to Detroit. Now I’m stuck with a non running car that I spent a big down payment on to get ripped off. Will never finance thru this company ever again! O by the way I need a whole new engine!!!
They helped me so much. Great guys and good family. Even when I need help in the future they are always there. Great service department.
I love this company! By far the best place I’ve financed a car from I would definitely recommend going to Omar he will get you together with a great very reliable vehicle and he is a very professional very nice person! Very highly recommend u goto Omar!
Place is a joke😅 I walked in & it took them five minutes to greet me everybody was all into they computer I should have walked out then. All the cars looked banged up they want $3000 down on cars that has 180k on the dash that’s insane they robbing people cars over 140k on the dash is only worth between 2- 5 thousand tops instead they want 10,000 total when the cars are on they last leg 😂 & people working there are rude & seem forced to work wish I would have saved my gas I came all way from Taylor never again
I just purchased my 2012 town and country from legacy motors and there customer service was excellent. Mark my salesman was phenomenal and Ramsey the finance manager is very professional and friendly. I highly recommend the car dealership to anyone looking to buy a vehicle weather they have bad credit good credit or no credit!! Thank you so much legacy motors!
I probably wont shop here again more so because of the inconvenience of the paying method. In this day in age it should be some sort of service implicated that allows you to pay online. However it is not and every time I call to pay over the phone I get place on hold for well over 5 minutes. Its not convenient to stop into the shop to pay because you still have to wait if they are servicing another customer. Every 2 weeks it takes me calling so many times Friday and Monday and being placed on hold forever. Its not very convenient at all. I also have had two issues with the vehicle. While driving in the rain the windshield wipers had just stopped working. The other issue is that I have an extremely loud ticking coming from the vehicle and I was informed its the ac actuator however I havent had the vehicle long and Id have to miss a payment to even get that fixed. Im happy and unhappy at the same time.
I was so excited when I bought my vehicle from here about 4 months ago but now Im angry as ever. I got my car and they told me they were washing it and cleaning it out. What supposed to had took like 20 minutes turned into over an hour. I knew something was wrong but I ignored my gut. The lady who did the deal says to me I suggest you get a warranty because its buy as is. Another red flag I ignored. I gets my vehicle only to see they never washed it or detailed it, none of that. All I could think was what were they doing all that time. I have my car a few days and it cuts off on me while Im driving. I think nothing of it until it starts doing it everyday. And if I turn it off, I have to wait until it restarts itself. They gave me a key pad that doesnt even work so I have to manually unlock my doors. So I figured its my theft system why it keeps doing it. I turned on my AC and my car got to smoking. Then one night the car wouldnt start for 3 hours and it was night time and my kids and I were stranded and my cell phone was dead. A police officer saw me and helped me get home. We take it up to the shop and tell them its only been 2 weeks. So they say this time they will fix it for free and fix the minor issues going on. They have my truck for 2 days and I have to keep calling to see if its ready and they finally tell me yes. They say they had to order a new piece for my AC and they fixed my car. Well needless to say they didnt fix anything because as soon as I left I had to pull over because my car was smoking again and everyday I have to go under my hood, unplug my battery and plug it back up for my truck to start.. Only for yesterday, the AC popped on while I was warming my car up and it smoked so hard that my belt broke. I had to get my daughter from school so I had to drive slow and my steering wheel is hard to turn because of the belt breaking. Their mechanics didnt even put the new piece on at all. They probably used it for their own car. Not to mention they bleached my carpet when they were supposedly fixing it. Ive had it up to my neck with this vehicle. I will never purchase from here again...
I wont ever purchase a vehicle from this awful place again customer service is awful, bought a car in July it has already broken down twice. Still a car note thank God for a loaner right. NOPE it just cut off twice they just gave it to me . Now Im stranded yet again this is the 3rd time In two months. And now the phone line is busy. What a great way to start the holiday weekend. Im so over this place and the salesman. Ill never purchase a vehicle from them again and Im going to tell everyone I know not to purchase as well. 🤷🏿♀️😡 DONT DO IT
Legeacy Motors is the best company in town! I am so happy with my results and they found the best car for me! There so professional and great people to deal with. I am 100% happy. This is the best place to go, they wont let you down! 😉💪
Come to legacy motors for your new car. The experience and the staff was the best. They will get you into a car as soon as that same day. Their finance manager Ramsey was the best he will do whatever it takes to help you out
I called yesterday at 1:30 & asked about a Chrysler 200 dude that answer the phone says they have two Chrysler’s in stock I told him I was on the way so I came into the dealership at 2:30 he says both Chryslers are broke down and lied about buy here pay here program tried to tell me they need proof of income he wanted me to finance with the bank instead of BUY HERE PAY HERE so they would make more money but over the phone he said u only need license & down payment for the program so when I got there he had a few different stories wasted my time & money catching a cab to Detroit & the bathroom was filthy workers are rude & look like they are forced to work
I absolutely love this place and this my first time purchasing a car from here, great/funny staff and really do make you feel comfortable. Also they will work with you, definitely will be referring family, friends, etc. To this place.
Im only going to write this review to try and help out any hard working people out there, who are in the market for a newer used vehicle... 9 months ago, I bought what seemed to be a lovely red Taurus from these people. It was fine for about two months before I started noticing problems. The air conditioning system was all outta whack, and I had to take it to them three times so they could, fix it. Only to find out that they were only patching the problem. Then the Rack and Pinion had to be replaced 4 times. I found out by taking my car to Goodyear, on Gratiot and 7mile, that Legacy Motors gets their parts from Dearborn Axle (AFTER MARKET PARTS) NOT (OEM). They will DENY DENY DENY this fact to your face, so please check everything behind them, if they do any work for you. Have a REAL mechanic check your car. My car also had rear suspension problems, rear trailing arms needed to be replaced, this problem was causing uneven tread wear on my tires. I took it up to Legacy Motors, only to have them tell me that nothing is wrong with my car and that the roads cause uneven tread wear and that its normal. Belle tire told me that was a lie when I had to buy a whole new set! Anyhow Legacy Motors bullshitted me around so bad when it came to repairs until my Warranty expired and I had to pay out of pocket to have my vehicle repaired correctly and safely. Ive taken off work so many times to have them only patch things and never fix anything. Their mechanic has a smart mouth and will get quite nasty with you, if you dont agree to his bullshitting ways. The last time they scheduled me to bring my car in, he saw that it was me and stated, I dont want to work on this car anymore and I dont want it up here at the shop anymore! Those were his exact words, Legacy Motors knows that I was on their ass... Ive had the car 9 months and had taken it up there to them for problems about 8 times! BOTTOM LINE IS: NOBODY HAS TIME OR MONEY TO BE MESSING AROUND WITH A BUNCH OF LIARS, SELLING CARS TO PEOPLE THAT ARENT EVEN SAFE, OR HAVENT BEEN THROUGH ANY INSPECTIONS. SHAME ON YOU LEGACY MOTORS (8MILE & MOUND) Read the other reviews, not just the good ones, believe everything you read on the bad reviews for this place! It will save you time and money! I promise!
I bought a car from them a month ago brand new cashed out and my mf transmission was gone in 3 weeks and then to add insult to injury when I came to bring my car back to them it was a line of people complaining about they cars breaking down shortly after purchasing them and they very rude and don’t wanna give you a loaner car at all and they don’t even wanna give updates on what’s going on with the car
I just bought a Vehicle from them and already have a problem. A leak in the transfer case a leak from the hose to the Radiator. I bought it yesterday and still dont have my Truck.They gave me a loner,instead.No Stars.On mound
Legacy motors would not be a place i would send any one to get a car , i thought they was everything you could ask for when buying or looking for a car they made you feel as if there was no other dealership that could help you get a car but that was only for you to get the car it was a show they put on for everybody. i had my car for a year in within a year today i will be going for my second transmission to be put into my car which i do not understand because i rarely drive my car for the transmission to be going out constantly. it just amaze me how they just basically prey on people to get a sales., MY OVERALL EXPERIENCE WITH LEGACY MOTORS HAVE BEEN NOTHING BUT BULL CRAP.
Legacy Motors is AWESOME!!!! Ruth And Caesar got me in a vehicle when no one else could. If youre looking for a nice, dependable car give Legacy Motors a call or a visit! You wont regret it!
It was awful I bought this Jeep cash just for it to break down within the time in which the warranty covers but cancelled because the administration in the office mis dated my policy paperwork so now I’m stuck paying for a new transmission. I’ll never go back here
Definitely recommend 10/10 great customer service go see Omar he will take care of you even same day drive off 👍
Hello to all consumers looking for a vehicle. Do not go to legacy motors, first they were professional and making the deal but tacky and keeping promises. To start off, Eastside Detroit is called Lemon City for a reason, secondly, looking for a vehicle i thought that going further east towards the suburbs would make my venture more possible and since my Salesman was African American I trusted him to give me a great deal. First thing, payed my down payment, second thing, drove out and almost ended up walking, Air bag was improperly put in, driver side seat-belt did not work, went to a junk yard and bought a new one, the dealer did this. Third, the heat did not work for the temp control, fourth, the tire system went off and had to replace the whole hub, fifth, the lift gate broke, sixth, they did a poor job of priming the car before painting it, seventh, powersteering went out, eigth, motor mount was broken, ninth, seal around the doors falling out, tenth they want 15 thousand dollars for a car not worth a dime. with 89 thousand miles when purchased. finally there are other things wrong with this vehicle which the warranty company changed up and refused to repair.
Odell and Ramsey are the best! They did what no other dealer would do for me! I love my new car! Go see them!
Amazing service! Ramsey was the best help I could get! Would really recommend to come here! Perfect staff Odell helped a lot as well!
Excellent service, friendly/professional staff willing to work with you on car purchases and service. Quality vehicles with a decent price - I would definitely recommend Legacy Motors.
For the most part, my experience at this dealership was appreciative, staff there was very caring and helpful in getting me in a car, even with the down payment I had. They even have a referral program I will be referring my people. THANKS!
Mario helped me get into a car fast! They are very respectful and got me into the car I wanted! I would highly recommend Legacy to family and friends!
Tom Tom Tom... let me say this much when I say hes a man to his word hes a man that keeps his word. Nice business all of the salesman very friendly. They got my mom all the way together I love these guys😙😙😙😙😙🙌🙌🙌🙌. They got my moms rolling🚘🚗🚘🚗🚘
ODell and Tom are great. Just got a jaguar xf v.8 and its hot love it plus it was so fast and easy to get it .... Thanks Tom and ODell for my new dream car :)
They made the impossible.... Possible for me .... Credit was wack , I drove off in a beautiful black Lincoln, not to happy about down payment but I got a top of the line SUV ..... Awesome staff , fast and efficient!
Berry the BEST he will do his best to get you in a car ...my credit was JACKED I barley had any money to put as a down payment and all I had was a rinky dink trade in and it may took a minute but Im leaving there parking lot TODAY with a car and Im blessed because they help me get to my job and I wont lose it THANK YOU SOOO MUCH!!!!!
The worst car dealership ever. They are so rude and the sell you.lemons as cars. They do not tell you everything thats wrong with the car upfront. My car died just after 2 months of having it. I would not recommend anyone to go to legacy motors
They were nice at first but after a weekend of having my truck it never drove the same and I have 2 different warranties and neither covers the repairs needed the truck is trash and so is the people work there you cant tell me yall dont know these cars are junk then you wait months for repair services lol Ive been waiting on my driver seat since the day I got the truck 1/19/17 the just keep telling me to wait theyll call me well its been 5 months Im tired of waiting
Very pleased with my new vehicle & also how pleasant staff was I almost forgot I was @ a car lot because they made you feel like family drove in today in a rental & left out riding the car that I said I wanted 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽 Thanx Legacy Motors & A big shout out to Odell 😉
Awesome customer service! Ramsey helped out a lot. Troy was amazing as well!!! I definitely recommend Legacy!!
These guys will try there hardest to get your money tell you the sweetest things to make you feel comfortable then rip you off. Theyre all sad excuses for men doing these young ladies that way
Very friend and helpful, they went above and beyond to make sure i was satisfied. i highly recomend them to anyone buying a car!!!!!!
BUYER(S) BEWARE I WISHED I HAD NOT TAKEN ADVICE FROM SO CALL FRIEND FAMILY OWNED LOT DO NOT PURCHASE ANY TYPE OF CADILLAC VEHICHE OR ANY OTHER FROM THIS LOT. GOT CADILLAC TRUCK IT SPENDS MORE TIME AT DEALERS FOR REPAIRS OR SITTING UP WAITING 2 GET REPAIRED. ONCE THEY GET YOUR COINS THEY ARE NO LONGER FRIENDLY. BEST 2 BUY FOREIGN CHECK OUT LA MOTORS ON RYAN b/w 9 n 10, IN WARREN MUCH BETTER CARS AND THEY ARE GENUINE TELL THEM THE LADY WITH 2012 UNDER 70,OOOMILES ROUGE SENT YA;);)
They had wonderful service and I love my car. I even sent my co worker and she got a car
Excellent costumer service, very nice cars affordable & reasonable! I love my car it still runs and looks great!!
Best experience ever! I’m so glad we chose this place! Got my very first car here.
Really love this place got me into a car and out the door within an hour 30min tops nice cars easy process shop here first ask for Barry
Went to visit legacy motors to buy a car i was very pleased with the services the car dealer who helped me his name is Mario was an excellent sales rep.
Very great service have great deals they are reasonable will work with you. good car lot should check into it
They have the best service every i love my car its the best they help work with you to get you in the car of your dreams....
Mario was a great salesman got me and my family the truck we wanted I recommend them to anyone looking for a vehicle
Best sales experience ive ever had, the guys there are kind and understanding and got me approved when no one can Thanks Guys !!!
Love it they will work with you best place to go to got a very nice car
Legacy motors helped me and my grandson out tremendously give them a call ask for Ramsey he helped us out alot
Great place for first car buyers and they have good customer service. Ask for Ramsey
I had a very excellent time they all were very helpful and i was able to drive away with a nice car.Thanks so much I appreciate all of the help that was given to me.
Great place to come Ramsey help me out. Love my ride come and see them and drive out today🤗🤗
Im very happy!!!! The staff went out of their way to give you the best deal for exactly what I wanted.
Thank You nick and Ramsey These guys are awesome they help out a lot with my financing process
They really cool. Got my car fast easy no hassle. Ask for odell
Had a great experience was treated very well and they all had a great vibe about them...wil continue to do business with them😊😊
I had a great experience at legacy motors ramsey helped me out more than I expected
Man I recommend every single mf to go out there and get a mf car great deals I’m telling
Great place,just bought my car.in love with it.owner is a great guy
Omg Im so happy. I definitely would come back. I love my car.!!!! Thanks Benny.!!
Omär and Ramsey are absolutely amazing they make sure that their customers are satisfied
Shitty dealer they slap a bunch of parts together just to make the car look nice and then once you pull off you find a million problems which they wont fix.
Ruth and Nick were very helpful in getting us a vehicle. Worked with no credit.
Great experience!! Very helpful and quick. Didnt have to wait for anything just pay, sign and go....
They are a great car salesman go get your ride today
I definitely had an awesome experience at legacy motors ruth was awesome from start to finish
Had a good experience. Nothing was unexpected. Everything was explained thoroughly. Fast, friendly and convenient.
Mario was the best!!! After getting turned down 1000 time he got me in my car: )
Odale I love working with you and thanks a lot and tell yo son I love his smile
Mario was great we sat here for a few hours and still got everything done and he overcame a lot of obstacles that I brought to him
I got my car from legacy motor i had the best salesman
They are very helpful, nice and will work with you now this is a great place to go -MC
They were professional and set realistic expectations. The process was simple and fast. They know what theyre doing.
They sell bogus cars, every time I called to her pieces replaced on my truck the service shop was never available
I absolutely love this place.. Dont forget to stop here and mention Teyanna Williams referred you.
Mario was a wonderful salesman. he went above and beyond to meet my needs.
They worked with me financially and I got the car I actually wanted❤️❤️❤️❤️
Quick approval, great customer service! Patient.
They have a funny staff, and make their customers feel really welcome. =)
Dont do it!! No matter how bad you think you need a car dont do it dont do it dont buy here.
Great service ! I love my new car
They cars stuck and high miles and they still want you to pay a high car note
Mario was awesome helping me find the perfect car!
Excellent service. I will be coming in to make all future purchases.
Great service willing to work for you and figure out how to get you rolling
Appreciate Best Service In Town.. Go See My Man Mario...
If you need a car this is the dealership to make it happen.
Just go somewhere else with more reputable people and cars
Marc and Ramsey were awesome!
Best Buy here pay here lot !
Marc and Ramsey were great!
Deceptive sales. Come in with cash and they increase the price that was posted online.
Good deals & great people!
Great place will work with you
Great customer service great business
This car dealership is str8 ask for Mario
Shout out to mario for getting me in a ride
Good selection nice staff
There prices are way to high at closing.
Great people, highly recommend
Good times with Lil dan
Awesome place to buy a car
Got me in got me out with a car
Great friendly staff,
This place is a joke
Great
Not good !
Poor service
Dealership that cares.
Guaranteed approval
I should hv NEVER!NEVER!NEVER! CAME TO THIS PLACE! THE WORST EVER! BEEN HAVING TROUBLE WITH MY TRUCK( 2013 EDGE) SINCE I GOT IT IN APRIL BEEN IN THE SHOP 4TIMES; CURRENTLY IN SHOP NOW I WILL RECOMMEND THIS.COMPANY TO ANYONE
Total reviews rating 4
124 Reviews for Legacy Motors 2023:
Review №1
2022-08-13Shout to my guy Omar called him told him I needed a ride today! Sent over my stubs and walked in with a little under 2k and rode out in a Denali! He definitely understood the assignment. Anybody looking for great customer service for buying a vehicle ask for Omar.
Review №2
2022-07-08I absolutely love this place. The salesman Omar Is a gift from God! I walked in there with a prayer, a 20yr old van to trade, no credit, 3 months on a steady job, and a few hundred shy of 2k and now Im driving in a 2016 Denali... THANK GOD 😊 FYI Every other dealership I contacted slammed the door in my face... Omar showed love... wish I would have went here 1st
Review №3
2021-07-09My husband got a great car at a very affordable price. Omar & Ceasar were amazing. They treated us like family and we felt like it too.
Review №4
2022-07-29Omar was great and such a big help. Cesar(problem spelled that wrong) helped me with picking the car he did amazing as well. Only reason I’m doing 4 star is because I know my credit not good repo last year and down payment wasn’t much the car has a few minor issues I’m just going have to fix them but I can get around with my son easier and I can work my way into a better vehicle! But overall they definitely helped me the best they could
Review №5
2022-08-07Do not buy a vehicle from here. Purchased a BMW and did not get to drive it 15k miles before the engine went (bought at 88063 dead @ 102,xxx). Once something such as this happens they do not treat you the same. They stopped answering my calls and I never heard from the BOSS as they say but they are just unwilling to help me out on a new vehicle after getting the run around since December 2021! Never did I miss a payment or anything that suggest I wasn’t still the right candidate for a used car. All around great salesman but horrible business culture and service. I wouldn’t recommend a first time driver here.
Review №6
2022-07-20I give legacy motors on 8 mile and mound 5 stars, Omar and frank went above and beyond today to get me in a decent and reliable vehicle, I had no help and I was nervous of the outcome and from the time I called to inquire about a vehicle to the end they assured me that I would be driving and is! Lol. They were very lenient, and kind, and I recommend anyone to check them out because they will work with you and be accommodating to your needs, thank you guys so much.
Review №7
2022-07-27Walked in with a 1000 down and a 2004 trade in no credit and im gig Amazon flex worker.......... Omar and Ceaser differently understood the assignment and got me into a new vehicle the same day..... Definitely recommed Legacy motors.... Get off your heels and in some wheels
Review №8
2022-08-17I had a nice and friendly experience with legacy motors my sales person ODell was on point...had me in and out...thanks for the excellent customer service
Review №9
2022-08-15It was car trouble when I test drove the 2014. I AGREED TO STILL GET THE CAR WITH THE PROMISE it will ne fixed RIGHT AWAY AND A WARRANTY to back that upWELL THAT WAS MARCH 2022 ITS AUGUST 2022 AND MY CAR STILL NOT FIXED!I BEEN GETTING THE RUN AROUND EVERY SINCE( now they want me to bring my car NO EXPECTED RETURN DATE OR NO LOANER CARS like Im supposed to give yall my car pay a note and STILL CANNOT GET AROUND HOWWWWI WOULD NOT RECOMMEND LEGACY MOTOR TO ANYONE
Review №10
2022-08-02Stuck me with lemon with a carfax of over 6 accidents and wont give me buy back this the right place odell was my dealer so dnt act like u dont know ford edge 2011 came you guys scamming this is against the lemon law