Life Storage - Lancaster

Address: 2103 W Ave J, Lancaster, CA 93536, United States
Phone: +1 661-429-3150
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,

Category: Self-storage facility, Automobile storage facility, Boat storage facility, Moving and storage service, Moving supply store, Records storage facility, RV storage facility, Storage facility
Rating: 4.7
Site: https://lifestorage.com/storage-units/california/lancaster/93536/674-near-antelope-valley/
Worktime:
DayTime
Monday9:30 AM–6 PM
Tuesday9:30 AM–6 PM
Wednesday9:30 AM–6 PM
Thursday9:30 AM–6 PM
Friday9:30 AM–6 PM
Saturday9 AM–5:30 PM
SundayClosed



Name: J***** S*********
Date: 2024-06-27 23:33:10
Rating: 5
Comment: Michelle always goes above and beyond to answer my questions. She deserves a raise just saying lol
Name: C**** D********
Date: 2024-06-27 20:06:36
Rating: 5
Comment: Michelle great customer service very professional
Name: L******* R******
Date: 2024-06-26 20:45:40
Rating: 5
Comment: Affordable, spacious and clean! Big thanks to Michelle for all her help, made the process very quick and simple for my scattered brain lifestyle!Gate hours are reasonable, highly recommend Life Storage!
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Name: N**** H********
Date: 2024-06-24 17:52:18
Rating: 5
Comment: Always great service!! staff was super helpful and friendly.
Name: a****** D***
Date: 2024-06-21 19:36:32
Rating: 5
Comment: Michelle was as helpful as we could ask for. very professional and knowledgeable. we are very thankful for her expertise...thank you.
Name: F J******
Date: 2024-06-17 22:51:49
Rating: 5
Comment: Michelle was excellent help
Name: D***** S******
Date: 2024-06-14 00:21:26
Rating: 5
Comment: Michelle was great very nice to work with
Name: J** S******
Date: 2024-06-12 23:52:56
Rating: 5
Comment: Great service. Michelle was amazing.
Name: A**** B****
Date: 2024-05-26 15:17:42
Rating: 5
Comment: Life storage is the best storageI appreciate the top of the line serviceKeep up the good work
Name: W***** H****
Date: 2024-05-20 06:42:49
Rating: 5
Comment: Michelle and Carlos were great!
Name: J***** F******
Date: 2024-05-16 22:11:31
Rating: 5
Comment: Great customer service! Went above and beyond!!
Name: C***
Date: 2024-05-15 22:30:39
Rating: 5
Comment: I recently visited life storage and received excellent assistance. The staff member was incredibly helpful, patient, and knowledgeable. They made the process easy and enjoyable. I highly recommend this facility to anyone in need of storage solutions. Thank you for the outstanding service!
Name: F******* Y****
Date: 2024-05-10 19:15:10
Rating: 5
Comment: Mark Lawrence at ExtraSpace Storage and Michelle Pantoja at Life storage were very polite, pleasant and thorough in helping me with all that I needed. I highly recommend reaching out to them for your next storage needs.
Name: S********
Date: 2024-05-09 20:40:18
Rating: 5
Comment: Was nice and answered all my questions
Name: J*** V*******
Date: 2024-05-08 23:01:24
Rating: 5
Comment: Carlos at the front desk had awesome customer service. Explained details and options from top to bottom no confusion at all. Great place to come in and feel welcome.
Name: G****** M*****
Date: 2024-05-06 22:58:45
Rating: 5
Comment: Michelle has Great customer service ❤️ 10/10 recommend. Answered all my questions accordingly.
Name: S****** F*****
Date: 2024-05-04 19:57:10
Rating: 5
Comment: I’ve rented here many times and have never had any issues regarding my property, monthly payment or access to the grounds. It’s always clean and customer service is great. Definitely recommend here!
Name: N***** R****
Date: 2024-05-04 00:38:35
Rating: 5
Comment: The store manager helped me get a unit so quick in such short notice to store my wrecked vehicle, thanks for the help!
Name: D****** K***
Date: 2024-05-03 22:36:30
Rating: 5
Comment: Michelle was very helpful and im grateful for her going the extra mile to help me.
Name: L*** H*****
Date: 2024-05-03 21:18:56
Rating: 5
Comment: Great service, great promotional pricing.
Name: X* X*
Date: 2024-05-02 18:42:56
Rating: 5
Comment: Michelle was a big help and had a pleasant experience highly recommend this storage facility
Name: K****** T*******
Date: 2024-04-24 19:23:05
Rating: 5
Comment: Courteous, polite, and very helpful!
Name: N**** B*****
Date: 2024-04-24 01:09:01
Rating: 5
Comment: Carlos was extremely professional and helpful. Excellent customer service!
Name: r*** b******
Date: 2024-04-23 23:48:22
Rating: 5
Comment: Fast service and professional
Name: C****** D*****
Date: 2024-04-22 21:27:10
Rating: 5
Comment: Ive been with Life Storage for a while. I believe 5 or 6 years now. Im moving from one location to the Lancaster location. Michelle has been awesome in assisting me with my relocation issues. Cant thank Michelle enough for all the help and easing my anxiety. Moving is always a hassle and stressful, however she has made it a pleasant move.
Name: c****** m******
Date: 2024-04-16 17:13:56
Rating: 5
Comment: Easy transaction. Clean RV storage area, with easy in and out loading area. Thank you!!
Name: M******* J******
Date: 2024-04-09 20:43:32
Rating: 5
Comment: I’ve used this storage facility multiple times over the years to store different vehicles. Never had issues, and had complete peace of mind!Highly recommend!
Name: J**** K***
Date: 2024-04-05 19:47:37
Rating: 5
Comment: Good service and Fair prices
Name: J***** W******
Date: 2024-03-30 21:33:55
Rating: 5
Comment: Michelle the store manger is a pleasure to deal and very quick.
Name: K**** I*****
Date: 2024-03-30 19:18:48
Rating: 5
Comment: Michelle was very kind and helpful in my experience in renting my first storage unit!
Name: L** J****
Date: 2024-03-30 16:09:20
Rating: 5
Comment: Great service was very friendly and helpful.Thanks for the great unit !
Name: C******** C******
Date: 2024-03-29 17:10:21
Rating: 5
Comment: Michelle and Carlos were wonderful… their costumer service was amazing. I felt welcome and they really helped me out!
Photo
Name: S C
Date: 2024-03-15 20:19:48
Rating: 5
Comment: Great service! Smells great in the office and the staff is wonderful!
Name: D******** C*******
Date: 2024-03-15 17:10:41
Rating: 5
Comment: Clean great and the staff was very helpful!
Name: e****** h******
Date: 2024-03-14 02:35:03
Rating: 5
Comment: Super helpful staff! Very clean units. Organized and felt easy.
Name: N******* M*****
Date: 2024-03-13 23:20:27
Rating: 5
Comment: Great service, made it easy.
Name: A**** D***
Date: 2024-03-13 19:57:21
Rating: 5
Comment: Carlos was an amazing help and he also helped me understand everything for it begin my first time
Name: A***** P*******
Date: 2024-03-09 01:01:43
Rating: 5
Comment: Very nice and informative.
Name: C***** h*******
Date: 2024-03-08 00:18:28
Rating: 5
Comment: Very sweet customer service very paitent with me. I appreciate her helo
Name: N J****
Date: 2024-03-08 00:05:06
Rating: 5
Comment: Michelle was awesome. She was extremely kind and helpful with getting a unit that was the perfect size for me. Excellent customer service. Thank you
Name: A****** S*******
Date: 2024-02-29 23:48:34
Rating: 5
Comment: Wonderful customer service
Name: H**** H********* M***
Date: 2024-02-23 20:44:05
Rating: 1
Comment: I’m a current customer of this location and I stopped by to drop off some things I wanted to store. When I arrived I stopped at the office and walked in to ask a question. This young lady came out and I asked if they had a bathroom and was told with a nasty tone “we don’t have a bathroom” so I left. It was about 10 am on Friday the 23rd of February.
Name: E* P****** J**
Date: 2024-02-23 18:49:24
Rating: 5
Comment: Michelle was very helpful as always, thanks again!
Name: E** L*** F*********
Date: 2024-02-23 15:16:50
Rating: 5
Comment: Michelle was absolutely great. She guided us on the process and it was an awesome experience
Name: A*** M*****
Date: 2024-02-22 00:53:36
Rating: 4
Comment: Price went up considerably since I started renting there after they got bought out, but customer service is good, and when I ended my term, they prorated my rent for the last month and refunded me the difference without being asked.
Name: P**** S
Date: 2024-02-18 00:07:29
Rating: 5
Comment: Awesome customer service.Carlos was extremely helpful and courteous.
Name: A**** B****
Date: 2024-02-17 19:56:06
Rating: 5
Comment: I’ve stored with Life Storage since 2019. Their units are spacious and climate controlled. Carlos Ramos, the assistant store manager, is extremely kind and helpful. Not only did he remember me after a few inquiries about an upcoming visit, he went above and beyond to make my visit as smooth as possible. I had such a nice experience with this place, and I highly recommend Life Storage to anyone in Lancaster looking for a good space to store items.
Name: L*** V********
Date: 2024-02-13 18:17:32
Rating: 5
Comment: I have no complaints
Name: m******* m****
Date: 2024-02-12 22:24:41
Rating: 5
Comment: Michelle was great. Give her a raise!
Name: T R
Date: 2024-02-09 22:27:28
Rating: 5
Comment: Michelle made it such a smooth and easy process. I had lots of questions but she answered all of them with a great presence and genuine helpful tone. I think I’m going to love it here! 🎉Thank you, Michelle!☀️
Name: R***** G*******
Date: 2024-02-01 22:56:45
Rating: 5
Comment: Carlos was the one who helped me. He was friendly and helpful!! He explained what I didnt understand with the paperwork and he walked me back to my unit and showed me around. I feel comfortable storing at this storage facility. Thank you for your help today.
Name: J***** W*** - H*****
Date: 2024-02-01 21:15:40
Rating: 5
Comment: The staff is always amazingly helpful and always kind, they always go the extra mile to make sure everything runs smoothly
Name: M**** F***** (*********
Date: 2024-01-30 00:46:46
Rating: 5
Comment: Michelle was very helpful and made it simple and easy to understand the process. Easiest time ever renting a unit. Plus she was very sweet and understanding about my lack of experience with my phone.
Name: A****** M*****
Date: 2024-01-29 20:20:32
Rating: 5
Comment: Staff very helpful and facility very clean .
Name: L***** I******
Date: 2024-01-22 23:05:07
Rating: 5
Comment: Clean, easy to find and well maintained facility. Michelle was very helpful and answered my questions in regards to renting a big storage space. She even offered different options that would fit my family’s needs. Thank you for all of your help, Michelle!
Name: E*** F********
Date: 2024-01-22 23:03:23
Rating: 5
Comment: Michelle is an exceptional manager. She was very helpful, attentive and gave us all the information we needed. She made renting a space very easy as this is our first time obtaining a storage. Highly recommend this facility and ask for Michelle!
Name: M****** S****
Date: 2024-01-19 20:49:44
Rating: 5
Comment: Excellent service at the local location I visited yesterday if 10 stars were available I would be inclined to give that rating. Super friendly and well informed helped me to select the unit I needed to fit my needs. Extremely professional and patient. I would highly recommended the location on avenue J right off the 14 to anyone
Name: M****** W********* J*
Date: 2024-01-18 01:33:48
Rating: 5
Comment: Michelle Was VerY Great And HappY 2 Out Experience 2 The CompanY And Storage Area
Name: T***** W*****
Date: 2024-01-02 17:56:51
Rating: 5
Comment: Michelle was extremely sweet and helpful!!
Name: C****** G*****
Date: 2023-12-13 17:42:05
Rating: 5
Comment: Michelle is such an amazing person. She really went above and beyond the call of duty to help us. Working with great people when it comes to something like storage is really nice. I had misplaced my keys for the unit and showed up pretty close to closing time, but she really went out of her way to try to get the lock off for me before she left. Definitely recommend.
Name: A*** H*****
Date: 2023-12-05 00:38:38
Rating: 5
Comment: Michelle is awesome. Very friendly and super helpful. Happy to be doing business with her.
Name: M*** D****
Date: 2023-12-01 18:38:37
Rating: 5
Comment: Michelle was a great up help with my storage process. She is awesome!! Definitely would store again if needed in the future.
Name: J*** L**
Date: 2023-11-25 07:06:19
Rating: 2
Comment: I might have arrived on an unlucky day but my experience here was chaotic. The electricity had gone out, one of the credit card machine had stopped working, and the gate code I was given didnt work. In addition flatbed dollies were only available at the office, but I had to push one for 15 minutes from the gate to the actual storage unit and push it 15 minutes back to the office. I also had only 25 minutes until closing time to return the dolly to the office. This was unfeasible and extremely inconvenient for the amount of items I had to move. In the end I decided to cancel my registration and sign up with the local Extra Space Storage instead.
Name: L*** A*****
Date: 2023-11-22 22:47:55
Rating: 5
Comment: Michelle is always so helpful and kind! Very patient and peaceful person 😍
Name: A****** M*******
Date: 2023-11-14 20:07:43
Rating: 5
Comment: Awesome customer care ..very diligent ..help me out with a special price ..she went above and beyond her call of duty …
Name: C******** C*** O* G*
Date: 2023-11-11 20:31:31
Rating: 1
Comment: W.A.R.N.I.N.G. This facility first and foremost isNotworthy of or deserving of a 5 star rating as to there being No bathroom facility on the premises. Management/staff refused to continue to fix the toilet so they chose to close it. The nearest bathroom is at Chevron or about a quarter mile at the nearest Walmart.Just found out that prices go up every 3---5 Months, in which Michele did not inform me nor several others about that i personally know of.Prices go up from $60-----------maybe to $150.00, or more. There is No Cap and Life Storage can and do go up as much as they want or choose to. U have been W.A.R. N. E. D. Her attitude is horrible. She plays nice but underneath is i has a Warden mentality.
Name: L***** L***
Date: 2023-11-10 23:24:06
Rating: 5
Comment: She helped me out so well I thank her for working with me
Name: A*** H******
Date: 2023-11-04 18:10:18
Rating: 5
Comment: Awesome customer service. Michelle was very helpful! Thank you
Name: J D*****
Date: 2023-10-28 23:33:36
Rating: 5
Comment: The ladies was very pleasant and professional
Name: B********* K*********
Date: 2023-10-23 19:18:12
Rating: 5
Comment: Great service, Michelle helps me everytime!
Name: A*** M********
Date: 2023-10-20 18:41:31
Rating: 5
Comment: Michelle was a great help, made everything easy and convenient!
Name: t***** w****
Date: 2023-10-18 17:24:22
Rating: 5
Comment: Michelle did an amazing job, very professional and was able to assist me in keeping my storage unit
Name: D***** B****
Date: 2023-10-17 21:40:59
Rating: 5
Comment: Ever since Michelle took over this property, it has been so quiet and clean. She really takes care of this place. Not to mention her customers.
Name: R***** W******
Date: 2023-10-13 22:11:00
Rating: 5
Comment: MichelleWas great. Service...
Name: A****** O**********
Date: 2023-10-11 18:40:37
Rating: 5
Comment: Great customer service, excellent information about the service and products they provide, I recommend this storage if you are looking for great and safe place to store your goods/belongings.
Name: R******** S********
Date: 2023-10-06 22:14:47
Rating: 5
Comment: Michelle, was awesome. Super friendly and knowledgeable. My process went super smooth and stress free. Thank you. Clean storage unit and facility.
Name: A***** P****
Date: 2023-10-02 22:21:23
Rating: 5
Comment: Gabby and Michelle helped me out and saved me money.
Name: B***** E****
Date: 2023-09-30 19:01:45
Rating: 5
Comment: Gabby was excellent customer service 👏
Name: A*** A
Date: 2023-09-30 01:00:58
Rating: 5
Comment: The young lady at the desk so nice polite and very helpful not to mention very respectful if anyone needs a storage unit please dont hesitate to go to this place you cant go wrong
Name: N******** J****
Date: 2023-09-26 01:09:32
Rating: 5
Comment: The staff here has been nothing but kind and Michelle especially has made everything here simple and easy
Name: S** D******
Date: 2023-09-25 23:07:07
Rating: 5
Comment: Michelle and Gaby were totally tubular! Very awesome ladies. Super professional. They offered water because it was very hot outside. Their location is super clean and well maintained. Theyre always friendly and my wife and I are super happy we rented here at the Lancaster Life Storage!! Thank you again. You guys are the best!
Name: J*** S
Date: 2023-09-23 01:04:07
Rating: 5
Comment: Great customer service but still a very expensive rental storage unit. going to look around for a cheaper option somewhere else unless offered a good deal
Name: D***** K****
Date: 2023-09-21 23:55:35
Rating: 5
Comment: Great experience and would highly rate this storage unit. Michelle helped me out and we were able to get a great deal in the process!
Name: M***** b*****
Date: 2023-09-20 19:05:28
Rating: 5
Comment: Gabby was very knowledgeable of what I needed to know him very helpful
Name: D****** G********
Date: 2023-09-19 23:26:08
Rating: 5
Comment: Our agency, The Catalyst Foundation, assists those in need. My participant is relocating, and her unit is still being prepared, so that The Catalyst Foundation will help her with a storage unit with Life Storage. Michelle was accommodating.
Name: D****** S********
Date: 2023-09-14 17:40:43
Rating: 5
Comment: Very quick fast and easy to use great deal and cost effective
Name: L*** A**
Date: 2023-09-14 00:58:36
Rating: 5
Comment: Everyone Ive ever had to deal with has always be so easy and willing to help
Name: L**** R********
Date: 2023-08-31 19:29:02
Rating: 5
Comment: Gabby and Michelle were very helpful, polite, caring, explanation of fees and units were very clear. These Lovely 😍 Lady deserves 20⭐⭐⭐⭐⭐⭐⭐Thanks so much Gabby and Michelle.
Name: C****** G*****
Date: 2023-08-30 16:06:53
Rating: 5
Comment: Gabby was extremely helpful and professional. She allowed me to think through my options and was very patient with me. The prices here are very good and the facility is immaculate. I would definitely recommend.
Name: M*** S****
Date: 2023-08-30 00:45:15
Rating: 5
Comment: I WILL BE RECOMMENDING MY FRIENDS AND FAMILY TO THIS STORAGE THANK U GABY U WERE A BIG HELP TO ME. TREVION
Name: M**** t** j***** P**
Date: 2023-08-25 19:32:12
Rating: 5
Comment: I can honestly confess Gabby and Michelle where very polite and professional in delivering wonderful service. Nevertheless I highly recommend anyone to stop by if you live in the Antelope Valley.
Name: K******* A****
Date: 2023-08-25 19:15:22
Rating: 5
Comment: Gabby was very helpful, she made the process very easy and smooth. Very professional. Thank you.
Name: p****** L*****
Date: 2023-08-11 19:14:04
Rating: 5
Comment: Michelle, helped me out and mad my process soo easy and having both of my babies she was kind and interacting with my 3year old and it made everything much easier.. Ive been with them for a few years and never had a problem with updates and they made moving to a new unit convenient and easy the girls in the office are are great !!! THANKS Michelle 😊
Name: T**** B*******
Date: 2023-08-02 20:19:47
Rating: 5
Comment: Customer Service Rep was very customer service friendly. She was also helpful in assisting the space selection for my needs. Way to go Gabby!
Name: A***** T*******
Date: 2023-07-09 22:43:09
Rating: 5
Comment: Michelle was very helpful and provided great customer service!
Name: M*** H****
Date: 2023-07-09 20:27:56
Rating: 5
Comment: Michelle Pantoja is very professional and thorough
Name: s**** p*** w****
Date: 2023-07-03 18:38:37
Rating: 5
Comment: Staff were awesome, they helped get the perfect unit for me.
Name: P******** L****
Date: 2023-06-26 18:15:23
Rating: 5
Comment: Michelle was really polite gave me a good deal and service definitely recommend this place
Name: N******* W*******
Date: 2023-06-24 23:24:21
Rating: 5
Comment: I have rented here before and Michelle is the absolute best!!!
Name: M**** M******
Date: 2023-06-10 22:58:46
Rating: 5
Comment: Awesome Service and Michelle was a great help, very friendly and very helpful!!!
Name: J**** I****
Date: 2023-06-10 20:39:14
Rating: 5
Comment: Michelle was great with us. She attended us at last minute with professionalism!!!
Name: F**** V*******
Date: 2023-06-04 21:31:57
Rating: 5
Comment: Michelle was amazing. I brought my parents in search of a new storage and she couldn’t make the process any easier. Thank you for everything.
Name: S**** M*****
Date: 2023-05-31 23:44:26
Rating: 5
Comment: Michelle set us up perfectly! Thank you!-Steve Murcia
Name: a* m**
Date: 2023-05-04 23:04:09
Rating: 5
Comment: Great experience. Michelle did a wonderful and very helpfully. Highly recommend life storage. Very professional
Name: O***** P****
Date: 2023-04-29 21:29:33
Rating: 5
Comment: Michelle was phenomenal! Amazing customer service, quick and efficient, and answered all my questions. Thank you!!
Name: j*** t*****
Date: 2023-04-17 22:43:11
Rating: 5
Comment: Facility is professionally managed! Thanks again for your help ladies!
Name: F******** H********
Date: 2023-04-15 22:18:42
Rating: 5
Comment: Nice clean space also young lady in office very helpful 👍
Name: S** A*****
Date: 2023-03-22 17:00:42
Rating: 5
Comment: Customer service was awesome and super easy. Thank you Michelle for your help!
Name: K** J*******
Date: 2023-03-13 10:09:18
Rating: 1
Comment: I will never suggest this place. My motorhome was broken into three times in two weeks and they refuse to compensate me for my inconvenience and damages. PLEASE, dont rent there. All they say is its in the contract and they are not liable.
Name: B**** D****
Date: 2023-03-06 23:22:06
Rating: 5
Comment: Gabby was so amazing!!! I can’t believe people like her still exist!!! Thank you for making everything so easy!!!
Name: A******* H****
Date: 2023-02-25 22:06:33
Rating: 5
Comment: Michelle in the office is super helpful and polite. Life storage is a clean and wonderful space to rent a storage unit from
Name: L****** S***** (*************
Date: 2023-02-18 00:48:34
Rating: 5
Comment: Michelle was very professional and helpful!
Name: D**** S******
Date: 2023-02-16 01:26:00
Rating: 5
Comment: Michelle was very helpful. I would recommend this facility to anyone.
Name: J***** H*****
Date: 2023-02-03 20:30:40
Rating: 5
Comment: I salute Gabby and Michelle for being so accommodating over the last four years, I have no complaints they’ve been very professional With outstanding customer service, give these girls raise .
Name: D***** B********
Date: 2023-02-02 00:24:41
Rating: 5
Comment: Michelle was great. Very helpful.
Name: B****
Date: 2023-01-24 16:54:34
Rating: 5
Comment: Just moved out of my unit and this was the best experience I’ve ever had with a storage facility. The units are super clean well maintained and staff is super helpful.
Name: J**** M*****
Date: 2023-01-21 08:32:02
Rating: 5
Comment: Great place for storage very clean. Michelle was absolutely friendly and very professional. Assisted us with our storage needs and was very thorough with information. Highly recommended!
Name: A***** G****
Date: 2023-01-06 00:51:42
Rating: 5
Comment: Customers service was great and the process took less than 15 minutes to complete. I would recommend using their location.
Name: R** D**** R******
Date: 2022-12-22 23:46:54
Rating: 5
Comment: Great and easy process, thanks Gaby 👍 (please do not fire)
Name: M****
Date: 2022-12-17 00:35:05
Rating: 5
Comment: Michelle was great. She help me through process explaining everything. Great job
Name: S** Y***
Date: 2022-12-11 22:30:01
Rating: 5
Comment: Gabrielle was very helpful and nice. She made my move in process so easy
Name: T***** C***
Date: 2022-12-09 00:13:02
Rating: 5
Comment: Very nice young lady walked me through everything and explained everything with no issues.
Name: J****** J******
Date: 2022-12-08 18:27:24
Rating: 5
Comment: They’re super helpful and make getting a storage so easy! Great attitude and amazing customer service I highly recommend getting a storage here at this facility
Name: B*** G*****
Date: 2022-11-03 23:12:58
Rating: 5
Comment: Relatively quick and easy. Customer service was great.
Name: M**** M******
Date: 2022-10-10 21:21:52
Rating: 5
Comment: Michelle was very attentive and kind. Thank you so much Michelle and Gabi
Name: J*** R*******
Date: 2022-10-03 20:55:00
Rating: 5
Comment: Michelle, the GM of Life Storage in Lancaster was professional, friendly, patient and more than willing to help with the process of reserving our storage unit. Not only was customer service excellent from her but the prices were very reasonable. Even if you live in the LA area, its worth checking out and the distance is worth the money saved from not using local LA storage companies. Thank you Michelle for all your help!
Name: M**** S****
Date: 2022-09-20 17:31:24
Rating: 4
Comment: So far so good.. Ill check back after Ive been with them a little longer
Name: E** O****
Date: 2022-09-19 05:19:48
Rating: 5
Comment: Manager of the store,Michelle, was very helpful and provided good service, easy to figure out what kind of storage plan you want. Would recommend if you need something quick and simple
Name: T***** D*****
Date: 2022-09-13 17:36:11
Rating: 5
Comment: I recently rented a storage unit and the service I received was exceptional. I want to especially thank Gabby at the front desk she went out of her way to make sure I was happy with my rental even when I experienced a little hiccup on my end. I really appreciate what she did for me and I would definitely recommend life storage to anyone who needs them. Thank you again for making my day and for providing exceptional service.
Name: M*** M****
Date: 2022-09-09 18:37:10
Rating: 5
Comment: Gabby Is so great and knowledgeable, she made me feel like I made a great choice choosing LifeStorage. Joan was very engaging with conversation, they both made me feel very welcoming. First storage unit I have been to that has. Definitely recommended for your storage needs. Fast easy and reliable service.
Name: E***** F******
Date: 2022-09-08 16:39:50
Rating: 5
Comment: 5 stars all the way. Customer service is always great. Property is always cleaned and well kept. Rented a climate controlled unit and the building is always kept cool and well maintained. Very happy with renting a unit from Life Storage. Thanks Michelle.😃
Name: m******* s********
Date: 2022-09-04 19:33:25
Rating: 5
Comment: Michelle was very attentive and her personality is 100
Name: M**** S*******
Date: 2022-08-30 00:43:58
Rating: 5
Comment: Definitely the place to go. When I needed to cancel my storage she gave me a early release for free. Its clean, safe, and absolutely worth the price!
Name: A**** L*** C***** O* J**** C*****
Date: 2022-08-21 22:12:05
Rating: 5
Comment: Excellent Customer Service! Informative, Helpful and Friendly :) A True Delight. Happy to be Apart of the Life Storage Family!!!
Name: K**
Date: 2022-08-13 05:07:33
Rating: 5
Comment: The professionalism and friendly customer service was impressive! Both women were very friendly and helpful each time I have been there. I have not saw this type of service in a long time. Thank you.
Name: B****** G******
Date: 2022-08-11 18:13:53
Rating: 5
Comment: Gabby was very helpful and thorough with the explaining of everything. she was very sweet :-)
Name: E*** N***
Date: 2022-08-05 00:15:39
Rating: 5
Comment: Loved Life Storage when I had them before, and I love them now that I’m back! Michelle at the front desk is awesome! Great personality and very helpful and informative! Thank you!
Name: L**
Date: 2022-08-04 19:33:25
Rating: 5
Comment: Michelle is awesome! Excellent customer service and a beautiful smile!
Name: V****** C******
Date: 2022-07-23 20:07:40
Rating: 5
Comment: Michelle provided an excellent experience! She helped us resolve our storage unit issue immediately. She has a great personality and was outgoing. She went out of her way to make the customer feel comfortable! She is a major asset to the Life Storage Company. Thank you for all the help! ^_^
Name: J B
Date: 2022-07-17 08:09:43
Rating: 5
Comment: I have been a customer of this facility for a number of years. Ive seen employees faces change a few times. I couldnt pick those employees from the past out of a crowd if my life depended on it.But the ladys that represent this place on the regular basis (Michelle& Gabby) have went above and beyond in regards to the quality, concern and service. Very well organizedand detail oriented. Very efficient, personable yet professional still. Ive never been so comfortable giving away so much money every month! .Thank you ladys.(Someone should give them a raise.)No lie.
Name: Z***** S*******
Date: 2022-07-15 18:27:15
Rating: 5
Comment: Wonderful person, very helpful, made me feel so comfortable… GIVE HER A PROMOTION!Thank you LOTS MICHELLE
Name: x*******
Date: 2022-07-13 18:21:43
Rating: 5
Comment: Michelle and Gabby were great when I moved the trailer to their facility. Professional service and very friendly!
Name: B****** s****
Date: 2022-07-12 23:39:28
Rating: 5
Comment: Friendly and helpful staff. Gabby and Michelle were wonderful. The process was quick and easy.
Name: C******** W*****
Date: 2022-07-12 23:37:00
Rating: 5
Comment: Gaby and Michelle are nice awesome, helpful and answered all our questions. We felt comfortable and storage is good size!!!
Name: D**** P*****
Date: 2022-07-06 13:28:10
Rating: 5
Comment: The store manager Michelle is awesome. Was one of the reasons why I ended up choosing to store my belongings here. Extremely helpful and organized from start to finish!
Name: R****** C***
Date: 2022-07-03 16:09:31
Rating: 5
Comment: I was impressed with how clean it was. Staff was always helpful whether you just wanted to borrow a dolly or renting another unit.
Name: M****** G****
Date: 2022-07-01 19:50:36
Rating: 5
Comment: Michelle was very helpful with the renting process and has fantastic customer service. Facilities are maintained and clean been here a few months and no problems.
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Name: L****** B******** J**
Date: 2022-05-18 18:44:00
Rating: 5
Comment: Customer service was absolutely helpful every step of the way. Thank you so much Michelle and Gabrielle in all you do. Of all the storage units in Lancaster I shopped around for hours you were the only ones who reached back to me and stuck with me. I am gladly to fully recommend this Storage facility and team for all who are need of storage services.
Name: C******** B******
Date: 2022-04-20 23:58:37
Rating: 5
Comment: The girls in the front Michelle and Gabby are super sweet very helpful and they will explain things until they are completely understood going in there was like going into a friends house there amazing. The only thing that pushed us away was the rent increase its ridiculous.😒
Name: w****** j******
Date: 2022-04-11 22:14:42
Rating: 5
Comment: Gabbie and Michelle are the sweetest girls. Every time I go to the storage, they’re always out there cleaning and sweeping. Place is always clean. Thanks girls!
Name: C******** R*********
Date: 2022-04-05 17:42:27
Rating: 5
Comment: Michelle and Gabby were extremely helpful! Great customer service!! Units are clean and well maintained as also is the entire grounds! The security gate and location are a plus! I always feel safe!
Name: N**** L****
Date: 2022-03-27 17:45:42
Rating: 5
Comment: The manager and asst. manager, Michelle and Gabby, are truly a great duo. Not only were they both very professional and helpful but also very kind and courteous. We were able to purchase locks at the facility and 10x30 unit was clean and convenient. Definitely our best storage experience! Thank you ladies :)
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Name: L*** L***
Date: 2022-01-20 05:46:10
Rating: 5
Comment: I have been a customer since 2009. At that time, it was called Storage Express. Throughout the years, the managers have been very kind and professional. The current manager and asst. manager, Michelle and Gaby, are truly a great duo. They are both kind, professional, conscientious, and helpful! These two wonderful ladies create a welcoming environment for their customers. I am so very grateful for their assistance!Lynn M.
Name: R**** L
Date: 2022-01-03 21:41:36
Rating: 5
Comment: Highly-commendable staff! I accidentally placed my lock improperly which left my unit vulnerable, but their sharp eyes noticed the problem and gave me a call. Thats awesome! Thank you Michelle & Gabby, you guys are an awesome team...
Name: M*** J********
Date: 2021-12-17 22:46:19
Rating: 5
Comment: I have been renting from Life Storage here for years. Michelle and Gabby are always cheerful and helpful and they have a great operation going. Very happy storing here.
Name: T***** C*******
Date: 2021-12-16 06:16:35
Rating: 5
Comment: Life Storage has wonderful and competent employees. There eagerness to help me every time I come in is really outstanding! I have recommended this storage facility to my family and friends.
Name: J****** S****
Date: 2021-09-27 18:46:13
Rating: 5
Comment: Michelle and the girls are great!! Nice clean facility.
Name: C******** J***
Date: 2021-09-18 01:07:07
Rating: 5
Comment: Clean, nice size, great security and the sweetest store manager and staff. I love this storage place Lifestorage, Lancaster CA
Name: M*
Date: 2021-08-13 19:30:42
Rating: 5
Comment: Michelle Pantoja was very polite and helpful.This storage facility is always clean. I recommend Michelle and life storage facility!
Name: E**** M*****
Date: 2021-08-13 15:58:29
Rating: 5
Comment: I really like this facility very clean and easy to access. The staff is great! any issue they are on it right away.
Name: M***** C*******
Date: 2021-08-04 19:52:41
Rating: 5
Comment: Michelle was super nice and very helpful! Any issues or concerns I had she was caring and patient always in helping me.
Name: F**** G********
Date: 2021-07-31 18:10:45
Rating: 1
Comment: They didn’t do anything about it someone broke in to my store life storage in Lancaster doesn’t care about it customers
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Name: J** T****
Date: 2021-07-23 15:23:14
Rating: 5
Comment: Professional, Economical, and Friendly. Facility is clean, and controlled. The staff Michelle and Gabrielle were exceptionally wonderful and helpful. I would highly advise and recommend this facility for it staff.
Name: N***** L*
Date: 2021-07-20 22:54:39
Rating: 5
Comment: Michelle is wonderful. She held my hands every step away and showed me how everything works in great detail.Many thanks,
Name: J***** V***
Date: 2021-03-29 19:14:24
Rating: 5
Comment: Let me start off by saying these ladies are AMAZINGGGG I recently went in looking for a storage space but at the moment that didn’t have any available and they offer to put me on a waitlist. I called today to make sure I was still on that list and also wanted to change the size I needed. Customer service here is impeccable.
Name: K******* D****
Date: 2020-12-12 01:19:13
Rating: 3
Comment: Dont HV enough visits, its my son whos renting it. But for that big tall walk in closet, 35.+ Per month is too much. $25. Is better.
Name: V******* C T*****
Date: 2020-06-18 20:07:48
Rating: 5
Comment: I came in last week for boxes the lady’s in office were nice and polite I was in a hurry and they had me in and out quick.
Name: Y****** A*****
Date: 2020-06-16 17:25:24
Rating: 5
Comment: I want to give a big thank you to Marilyn, i stopped by and felt I had a million questions and she stayed professional answering every question I possibly had. she made me feel comfortable with the environment to store my personal belongings. Thank you again!!!
Name: m*** p***
Date: 2020-06-10 19:25:44
Rating: 5
Comment: I honestly wasn’t expecting much from this place, but the two ladies in the office were super friendly and helpful! the process of getting my storage unit was easy and it went really smoothly, i had no problems whatsoever. i definitely would recommend it.
Name: J***** L******
Date: 2020-04-30 18:32:47
Rating: 5
Comment: Best storage in the valley. Special thanks to Sandy for all her hard work. I forgot my lock and they notified me immediately. Easy to wrk with. For personal use and for business this will be my AV storage area.Thanks Sandy for all your help!
Name: C**** H*******
Date: 2019-10-22 22:01:05
Rating: 5
Comment: Sandy was awesome. Got supplies needed for home project. Even had delivered from Palmdale location to Lancaster! Awesome service! Thank you!
Name: C***** O*****
Date: 2019-09-27 21:58:43
Rating: 5
Comment: Sandy was very helpful and had great customer service. She easily explained prices and all other question I had. Would recommend a friend.
Name: B**** R****
Date: 2019-09-27 21:40:55
Rating: 5
Comment: Came in earlier in the week for some prices. Sandy was very helpful and had great customer service. She easily explained prices and conditions.would recommend.
Name: K***** M**********
Date: 2019-07-29 15:46:44
Rating: 5
Comment: Ive have been using this location for over 5 years. I am very pleased with their services.
Name: A****** S*****
Date: 2019-05-20 20:41:15
Rating: 5
Comment: Life storage has been a life saver...I like how clean the place is kept and the employees are very helpful, courteous and alert. I highly recommend using their facility!
Name: A**** A****
Date: 2019-04-20 18:18:47
Rating: 5
Comment: I love it, I already had three years with them and I have not had any problems. Your staff is really wonderful. I recommend them.
Name: D**** F******
Date: 2019-04-17 23:45:19
Rating: 5
Comment: Nice, clean, climate controlled spaces. Easy access 24/7. Staff is always friendly and helpful! I would definitely recommend Life Storage in Lancaster!
Name: H**** O* S***** S**** M***** H***
Date: 2019-04-16 20:35:18
Rating: 5
Comment: Its a nice place with nice storage spaces from small to XXXtra large lol with very polite and helpful employees. They have supplies you can buy while there like boxes, locks, tape, rope etc etc. Its a great place for my familys belongings and I shall recommend them to friends and family and will use them again if necessary
Name: V**** P****
Date: 2019-04-15 23:40:53
Rating: 5
Comment: They helped me out in a pinch! Last minute I called... 15 minutes before they closed I showed up and Keenan was amazing! He was so helpful and quick. He stayed to help me out and get me settled! He made me feel at ease and even have me a tour to make sure I picked the right storage for me! Thank you Keenan
Name: I* G***** 3****
Date: 2019-03-16 00:49:28
Rating: 5
Comment: I really like Life Storage, the staff are all very friendly and helpful. All the storage unit a clean and grounds around the facility a clean and well maintained.
Name: R* G
Date: 2019-03-14 06:01:30
Rating: 1
Comment: I called a day in advance and spoke to Danny to arrange storage for my travel trailer. He gave me pretty detailed instructions for what I needed to do, which included completing an online registration. I did everything that he asked me to do. He told me that they closed for lunch between 1:00 and 2:00. I told him I would be there shortly after 2:00.Since my truck is not running, I paid someone $150.00 to tow it for me. We were on our way to Life Storage when, about 2:05, I received a call from, I think it was Sandy. She told me that I needed to bring the registration and proof of insurance. Had I known of this the day before, I would have made arrangements to bring the documents, however they were at my house, which is about 80 miles away, so I asked her if I could bring the trailer there and bring the documents in the next day. She said NO! I ended up wasting the $150 and having to park the trailer somewhere illegally. I sure hope it doesnt get towed tonight.
Name: T**** R****
Date: 2019-02-26 20:53:37
Rating: 5
Comment: Got storage for the first time. And I wasn’t sure how it was all going to go. Life storage was the first and only spot I visited. Sandy was great at showing me the different sizes that would work for me. And I got a special for the 2nd month half off. She was so great, I didn’t need to go anywhere else. Thank you again for making my first storage experience so great! :))
Name: S********* T*********
Date: 2019-02-21 21:39:28
Rating: 5
Comment: Great customer service so polite and some units get 2nd month 1/2 off or free
Name: M**** D****
Date: 2019-02-01 01:17:56
Rating: 5
Comment: I’ve moved around the states for a while now and I will say the service and communication at life storage is beyond amazing.Debbie who was my first contact at life storage was clear and concise with the process of signing up and moving in, making my move easy and painless.After my move in I was given a follow up call by Keenan who made every effort to ensure a smooth and quick transition. If anyone is looking for a good storage facility with great staff, look no further.
Name: C
Date: 2019-01-30 23:13:44
Rating: 5
Comment: Keenan and Debbie have consistently provided me with customer service far better than I expected! They are very communicative, friendly, and helpful. I recommend the Lancaster Life Storage to anyone, and I also recommend Keenan for promotion as it is rare to see new employees anywhere show such strong work ethic.
Name: N***** R******
Date: 2019-01-29 20:36:06
Rating: 1
Comment: Someone broke into it and stole the battery from my boat. They are not responsible for anything. The manager and the ppl who work there are nice, but it will cost me money. I dont feel secure. I dont recommend this place.
Name: I**** G**
Date: 2019-01-25 23:17:54
Rating: 5
Comment: It was a warm welcome😊, great customer service, it was a great idea I came here. Loved the offered too.
Name: M**** H
Date: 2018-12-15 19:52:34
Rating: 5
Comment: I have been doing business here for 10 plus years. They have always had a great staff and great service. A++ to life storage Debbie and sandy thanks guys for the great experience.👍👍👍
Name: L R
Date: 2018-10-14 03:43:58
Rating: 5
Comment: Sandy and the team at Life Storage Lancaster provide upmost customer service, Sandy is definitely the stand in the team making sure we got the best option for our needs. The facility is very clean and safe.
Name: A**** L****
Date: 2018-10-13 22:42:59
Rating: 5
Comment: First time ever needing storage. Had a great experience. Sandy and Debbie were both very knowledgeable and super helpful. Made storing a breeze. Would definitely recommend to anyone.
Name: u**** s****
Date: 2018-06-12 19:35:26
Rating: 1
Comment: RV was btoken into...door destroyed. Everything ransacked and stolen. Staff never wrote me didnt even refund my fee. AVOID
Name: T*** E************
Date: 2018-04-28 10:29:52
Rating: 5
Comment: Got a storage unit yesterday and the service was great! The manager was very friendly and getting the unit did not take much time at all. Nice facility with great security features. Will feel safe having my stuff there.
Name: R****** D***
Date: 2018-04-11 17:12:19
Rating: 5
Comment: Recently moving from the West Coast to the East Coast, I was in need of a storage space for belongings I temporarily wanted to keep in L.A. along with my car. Life Storage in Lancaster proved to not only be the best price in the Los Angeles region but Debbie and Sandy were very accommodating and friendly. They enabled me to come to Lancaster to view a number of storage spaces and car spots which were extremely clean and well kept. All of the storage facilities and car spots are in a secured area, accessed only by renters who have a security code.Not only did Debbie and Sandy agreed to hold the storage space for me along with the car spot until I was ready to take them (for no additional charge, or deposit), they also gave me a 50% discount on both the storage space and car spot for the 2nd month. No locked in contract, or deposit required.I highly recommend Life Storage Lancaster, CA.
Name: S** M***** D********
Date: 2018-04-04 16:04:45
Rating: 5
Comment: Debbie and Sandy very helpful in getting my needs for business handled. great prices too
Name: J**** N***
Date: 2018-03-21 17:16:09
Rating: 5
Comment: This place is awesome I would recommend to anyone. Very helpful, polite and care about your situation. Thank you guys!
Name: K**** R****
Date: 2018-03-11 21:16:40
Rating: 5
Comment: Right off the batt when you walk into the office you feel welcomed. Sandy was great at helping me decide what size I needed to store my belongings. I am new to storage and appreciated the help and advice given to me. The facility is also very clean. My climate control space worked out great. Couldn’t have had a better first experience. I would definitely recommend this place to anyone that’s looking to store their things. Thank you again!!
Name: A***** S*******
Date: 2018-01-21 04:30:28
Rating: 5
Comment: Very friendly. They showed me a couple of sizes that could fit my needs. Very knowledgeable of the location. Were able to locate truck rental locations for me as well. Would definitely recommend this place.
Name: C****** Z*****
Date: 2017-11-10 17:58:08
Rating: 5
Comment: The girls at the office were very helpful. They made my first storage experience quick and easy. I would definitely recommend them! 👍🏼👍🏼
Name: J L***
Date: 2017-04-14 22:51:49
Rating: 1
Comment: I recently relocated from Phoenix back to the AV. When I reserved my truck with Uhaul, I received a referral to Storage Express stating that since I used a one way truck rental the first month at the storage facility would be free. When I got to the storage center, they denied the free month stating that the first month free only applied to Uhaul facilities. If that were to be the case, why would Uhaul even refer customers to a facility? All things considered, I needed to get my truck back to Uhaul so that I wouldnt incur more charges and didnt have the time to find a less costly facility to store my belongings.So fast forward a few months to where Im moving into a house and need to get my belongings out of storage. My move in date is a week after my storage rent is due. And lo and behold, this facility refuses to pro-rate the weeks worth of rent. Who doesnt pro-rate?To top it off, the corporate offices refuse to accept a complaint on the facility since theyre a licensee, and when you call the customer service line, they dont have any contact information for complaints. They know that theyre just out to take your money and decide to make it as difficult as possible to file a complaint. Last time Ill ever use this facility. Plus, Ill be warning everyone that I know of not to use it as well.
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