LifeSafer Ignition Interlock Hayward

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Name: J***** V*********
Date: 2024-03-05 01:14:23
Rating: 5
Comment: Quick and easy! He was very informative and great to meet! I’m grateful I got the appointment at that location!

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Name: J******
Date: 2024-02-14 03:15:50
Rating: 1
Comment: Everyone that answers the phone is extremely rude and unhelpful. It clearly states they are required to offer discounted rates to low income and they dont. When I called to ask about this (after the DMV told me it was required) I was put on hold for 27 minutes. When the female Azha Stevens finally came back on she told me I had to fill out the form prior to install. Like I was supposed to know about this without them telling me. I asked to speak to someone higher up and she told me no one was working at that time. She then sent me an application for reduced fees as well as a complaint form, both of which were completely fake. I responded to both emails saying both forms were not real and she never responded back. DO NOT WASTE YOUR TIME/MONEY WITH THIS COMPANY!

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Name: M****** A********
Date: 2024-01-17 03:30:29
Rating: 5
Comment: The service was great and very professional.They didn’t make me feel bad on having to get this

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Name: B** M*******
Date: 2023-12-16 23:33:59
Rating: 5
Comment: We were very pleased at how neat and clean his job was when he finished

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Name: Y**** C*********
Date: 2023-12-06 01:46:59
Rating: 5
Comment: It was fast and easy.

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Name: e* d*****
Date: 2023-11-21 02:27:17
Rating: 5
Comment: Great and friendly service.

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Name: U**** G****
Date: 2023-10-04 15:11:46
Rating: 5
Comment: Its was fast guy is very friendly and knowledgeable of things very welcoming and understanding with situations and like a said fast I had a really good experience actually enjoy going.

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Name: S** W***
Date: 2023-09-28 19:15:18
Rating: 5
Comment: Th guys did a gr8 join in th install n in explaining th dos n dont. He explained how th unit works n how to use it.

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Name: C****** G****
Date: 2023-09-25 20:15:17
Rating: 5
Comment: Robert was super amazing, really friendly and great service! Appreciate it x 100. He was really nice and explained everything I needed to know thoroughly.

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Name: M****** R********
Date: 2023-05-01 22:57:16
Rating: 5
Comment: The guys who work here are great! Friendly and fast service. Dont mind driving the extra distance to Hayward for better service!!

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Name: T***** P****
Date: 2022-12-30 16:02:40
Rating: 5
Comment: I have had nothing but good customer service with this company They have been courtesy and friendly. They even went above and beyond to help me get into my car after I locked my keys in it. They also gave me full instructions on how to properly use the device to prevent it from aborting. Like changing the air flow tips, which they provide, as well as having water in the car to sip before blowing into the device. I have had my device for 4 months with complete success it its functioning. For those complaining. Dont hate the company for your own choice to drink and drive.

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Name: T**** S******
Date: 2022-11-19 19:31:36
Rating: 5
Comment: The process was very efficient and on point.

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Name: G***** A******
Date: 2022-11-17 23:25:07
Rating: 5
Comment: Rob great employee

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Name: B****** L******
Date: 2022-09-08 14:20:48
Rating: 5
Comment: I had a bad interlock. Was exchanged no problem.

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Name: R*** C*****
Date: 2022-05-31 05:43:52
Rating: 1
Comment: Stay away from this company. Terrible service. Wouldnt tell my worst enemy to go there. Find a different interlock company. Read the small print before you think about it.

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Name: D***** R****
Date: 2022-04-14 03:32:36
Rating: 5
Comment: Excellent truth, good service for consumers

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Name: M* M******** W****
Date: 2022-04-14 03:04:10
Rating: 1
Comment: Not a happy customer. This is 2nd time the device has no power. I had to leave my car at the mall overnight. I do not recommend going here. Last time It had no power I could not use my car for 4 days. People should not have to go through so much trauma for a breathalyzer device

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Name: D**** P********
Date: 2022-01-18 18:54:22
Rating: 5
Comment: Had a interlock on this location and it keeps aborting on me. It looks like its been super used. The stickers are coming off and it definitely has been handled many times.I had to come in to get serviced after too many failed retests. I told the technician that i dont know if i am blowing too hard or too soft. Was then told it takes a little while to get use to but. Im still having issues with the interlock. I dont even know if they really calibrated it or if they just reset the thing and gave it back. Its been a real hassle driving around and never knowing if my car is going to start or if my retests while driving are going to abort. Go elsewhereI had my interlock swapped out with a brand new one and everything works so far!! I changed my review to 5 stars. Make sure when you get it installed that you are getting a brand new one put in!

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Name: J**** R*******
Date: 2022-01-08 03:16:51
Rating: 5
Comment: Cool staff good service and friendly

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Name: O**** H*****
Date: 2022-01-05 19:17:23
Rating: 5
Comment: Thanks to Robert and all the staff here they actually do a great job definitely a way better job than anywhere else.

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Name: M*** S*****
Date: 2021-11-15 15:03:09
Rating: 3
Comment: Budget extra time as the frequently run behind and/take too long with installs and/or log downloads and device resets.

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Name: J**** P*****
Date: 2021-01-31 00:18:15
Rating: 1
Comment: Terrible customer service, and unprofessional installation. Would not recommend this place to anyone and will be reporting their establishment.

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Name: J R***
Date: 2020-12-15 15:58:44
Rating: 1
Comment: Had it installed in my vehicle yesterday 12/14/20 & now I am having all types of warnings light for brake,steering,electrical and my up hill assist on my 2016 honda civic that I just bought the day b4 and it is a certified honda from the dealership:(

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Name: V***** A******
Date: 2020-09-18 02:17:32
Rating: 4
Comment: Nothing major. Experiences techs who get job done in minutes...EVEN WHEN THERES complications.

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Name: J*** S******
Date: 2020-02-15 21:37:13
Rating: 1
Comment: Did not like my interactions with this company, if your in the position that you have to use their services go somewhere else.

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Name: J********* L****
Date: 2019-08-15 20:52:53
Rating: 5
Comment: Had some issues but they called me back and worked with me to fit my needs and helped me get back on the road.

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Name: E*** E******** M*******
Date: 2019-07-20 12:37:56
Rating: 1
Comment: I tried to get a hold of someone at Lifesafer for two days and left voicemails and no one returned my call. Went to get my service done and the people at this location are extremely rude. I’ve never seen anything like it. I used to get service in Arizona where everyone was amazing and so nice. Not the same here. The lady working in this office told me to “go back to Arizona” after I was concerned about signing multiple contracts. All I needed were my questions answered, not mouth from an employee who thought she was doing me a favor when, in fact, there are many interlock device companies to chose from. I do not ever recommend this location in Hayward. This process is already stressful and their employees make it more stressful.

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Name: X*****
Date: 2019-05-13 23:03:39
Rating: 1
Comment: Very rude customer service on the phone, I just needed to schedule an appointment and the lady had to make it more difficult. Monday- May13 3:56 pmDont get a device here, there is always something wrong with the devices computer chip connecting to my cars starter. I drive everyday.