Loan Factory - We Dare You to Compare
Address: 2195 Tully Rd, San Jose, CA 95122, United States
Phone: +1 408-877-8000
Services: From the business: Identifies as Asian-owned,
Service options: Online appointments, On-site services, Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Planning: Appointment required,
Phone: +1 408-877-8000
Services: From the business: Identifies as Asian-owned,
Service options: Online appointments, On-site services, Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Planning: Appointment required,
Category: Mortgage broker, Financial advisor, Loan agency
Rating: 5
Site: https://loanfactory.com/
Worktime:
Rating: 5
Site: https://loanfactory.com/
Worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | Closed |
| Sunday | Closed |
Name: R***** T**
Date: 2024-07-02 13:35:39
Rating: 5
Comment: Yi Chen always incredible helpful and patient. He provided clear and detail answers to my questions and kept me updated on the progress of application. He and Leon assisted me throughout the loan application process. I would give top rating to my professional, knowledgeable Loan factory team.
Name: S*** C****
Date: 2024-07-01 19:09:47
Rating: 5
Comment: I worked with Kevin Su as my loan officer and Elkin Arboleda as the loan processor for my first home. Kevin offered industry-leading rates and is incredibly patient at explaining everything I need to know about my mortgage. Elkin was very organized and responsive during the closing process, even after-hours. With their support throughout the whole process, I would definitely recommend both Kevin and Elkin (Loan Factory) as anyones loan provider!
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Name: H*** N*****
Date: 2024-06-29 21:08:20
Rating: 5
Comment: Thank you Loan Factory, especially the team of Teena and Leon for helping me with the loan for my first investment property. The loan was funded within one month. They were very helpful and enthusiastic. They always tried their best. I highly appreciate their assistance.
Name: D**** T**
Date: 2024-06-28 01:31:53
Rating: 5
Comment: It was really pleasure to work with you Mr.Efe and Ms. Helen. You gave us incredible support during our home buying process.We’ll live happily in our new home. We would love to work with “Loan factory” on our future investments.Ayfer and Duran Tas
Name: S***** K******
Date: 2024-06-28 00:37:47
Rating: 5
Comment: I recently worked with Efe, my mortgage loan manager, and his assistant, Helen, and I’m extremely satisfied with their service. Efe provided clear advice and worked diligently to secure the best terms for my mortgage. Helen was responsive and ensured all documentation was processed swiftly and accurately. Together, they made the entire process seamless and stress-free. I highly recommend Efe and Helen for their exceptional service.
Name: R******* N**********
Date: 2024-06-27 13:37:28
Rating: 5
Comment: Srikanth Rentachintala and Helen helped me a lot. They were able to close the loan in a very short duration. Great communication and top of things all the time. Really appreciate the dedication!!
Name: W******* w***
Date: 2024-06-25 19:33:02
Rating: 5
Comment: Felina is nice and professional. Feel really pleased to cooperate with her.
Name: A******* C***
Date: 2024-06-25 17:02:34
Rating: 5
Comment: Tom Wolff and his team were awesome. Always available, quick response and will find the best solution for your situation.
Name: h*** t***
Date: 2024-06-22 15:45:06
Rating: 5
Comment: Love Loan Factory as always. Thanks so much Ann, Leon and team.
Name: B*** N*****
Date: 2024-06-22 09:42:53
Rating: 5
Comment: Helen and Hai is super helpful in every single step of the loan. They follow up and keep track of the loan status like it is the loan for their own house. I have some special situation, but with patient, Helen and Hai is helping back and forth for the paper work. And the result is super smooth even there are a lot of changing.Thank you very much, Helen/Hai
Name: J***** P***
Date: 2024-06-22 09:21:46
Rating: 5
Comment: It is a smooth process to get a loan approval with Helen Nguyen and lisa Le at Loan Factory. They are excellent in assisting us in the process of getting loan approval. Thank you so much to both. We definitely highly recommend Helen Nguyen and Lisa Le to friends and family.
Name: E*** O*********
Date: 2024-06-22 01:32:25
Rating: 5
Comment: We would like to thank Loan Factory, Mr. Efe and Ms. Helen for their quality and reliable services.They did not leave any of our questions unanswered, they work very disciplined, devoted and punctual.We would definitely recommend them to anyone who wants to get quality and fast service.They are extremely reliable.
Name: C**** K**
Date: 2024-06-21 21:31:54
Rating: 5
Comment: Great, Great, Great service... Dawn and Marcus from Loan Factory helped us to purchase our dream house in USA... We live in Australia and its more complicated but they never mind doing all the hard work... So happy and grateful... I would like to recommend this team...
Name: H***** N*****
Date: 2024-06-21 18:16:20
Rating: 5
Comment: I am delighted to write this review for Loan Factory and commend the outstanding work of loan officers Matt, Jake, and Wade. Their tireless dedication and exceptional effort ensured that the loan closed in 12 business days, which is truly remarkable.The entire process was professional and Jake and Matt were always available to address any of my concerns. Their solid knowledge and expertise were clearly demonstrated in their efficient work. Their hard work has made this process seamless and I am extremely satisfied with their service. Highly recommended!
Name: W**** A**
Date: 2024-06-21 14:38:46
Rating: 5
Comment: Great support, super responsive, and best rates. I would highly recommend.
Name: J**** C***
Date: 2024-06-19 17:59:20
Rating: 5
Comment: My experience with Felina was smooth and stress free from the beginning to end. She was always available via email or phone to answer any questions I had. She was flexible with certain fees and was willing to accommodate. I believe I received a good rate with Felina from Loan Factory. I’d definitely recommend her to anyone and plan to reach back out to Felina again on my next investment.
Name: H** T***
Date: 2024-06-13 21:39:54
Rating: 5
Comment: I wish I had discovered Loan Factory sooner because I had a wonderful experience with them. It was a pleasure working with their group. They addressed all of my questions and concerns with professionalism and promptness. Without a doubt, Ill utilize Loan Factory again and recommend them to my loved ones.
Name: M****** N**
Date: 2024-06-13 05:34:57
Rating: 5
Comment: I recently purchased a new home in the Seattle, WA area and Hanh Nguyen helped me to secure a low APR and quickly close out my loan within 19 days of lender pre-approval. She went above and beyond to navigate any issues we ran into with the lender and always made herself available to patiently explain any questions I had about the intricacies of my loan. Hanh is a wonderful Loan Officer and I will be recommending her wholeheartedly to all my friends and family for their future home purchases! Thank you, Hanh!
Name: a**** d*********
Date: 2024-06-13 02:16:27
Rating: 5
Comment: Have had a great experience working with Loan factory on financing my home mortgage. Big shout out to Ryan Domingo Jasmine Baguio for staying on top of things, keeping me constantly updated along the way and for proactively engaging with all the departments to close on time. This is the second time that I have used Loan factory and have only good things to say about them. Would highly recommend
Name: P***** T***
Date: 2024-06-12 20:04:02
Rating: 5
Comment: Working with Don and Alisia from the Loan Factory was a great experience. Going through the process of buying a home and getting the loan approved can be overwhelming and stressful. However, Don and Alisia were great at answering all of our questions, being very responsive, and just being helpful overall. They were instrumental in helping us purchase our home.
Name: h************** T***
Date: 2024-06-11 20:00:56
Rating: 5
Comment: I really like Loan Factory. They did really good job for my loan, find the good lender with cheap closing cost. Recommend!!!
Name: A******* A******
Date: 2024-06-10 22:37:56
Rating: 5
Comment: Mike is amazing to work with. He was extremely responsive and Walked us through every step of our loan process.
Name: t*** t***
Date: 2024-06-10 22:33:19
Rating: 5
Comment: Tien Dang and Jayden Vo have helped me in the last 4 loans that we closed. Never a problem. They work hard to make sure all loans are closed early. Looking forward to more deals with you guys.
Name: J* M*****
Date: 2024-06-10 14:52:21
Rating: 5
Comment: Thankful for Sonia and Thanh helping us in our first time buying a home. Appreciate all the support and would recommend!
Name: K**** R********
Date: 2024-06-10 04:19:29
Rating: 5
Comment: Words cannot describe how blessed we are for having Sonia help us in the process of buying our first home! From the moment I reached out to her, she was very attentive! Her confidence gave us a peace of mind and we knew we had found someone we could trust. She went above and beyond to ensure a smooth and stress-free experience throughout the entire loan process. Anytime we had a question she was a phone call away. Sonia was able to lock us at a great interest rate and helped us save money towards our down payment. I cannot believe how quickly we were able to close on our new home! Thank you for helping us and making our dream come true.
Name: D***** L*****
Date: 2024-06-07 08:53:32
Rating: 5
Comment: Exemplary support and professionalism. Highly recommend. Terry Ward and Jasmin Baguio are the absolute best!
Name: S***** M****
Date: 2024-06-06 13:55:56
Rating: 5
Comment: Hi Vicki, thank you and your whole team again. I am happy with the service I received and I will surely give your team a 5-star Google Review..Best, Sam.
Name: d**** p***
Date: 2024-06-04 23:41:54
Rating: 5
Comment: Excellent job! I love Aimy and her team, i do my cash out loan for my house, it takes only 7 to 10 business day for my application, they do super job and quick. Thank you so much Aimy and your team support me ... Thank you and Thank you !
Name: C***** C***
Date: 2024-06-03 20:07:14
Rating: 5
Comment: I worked with Loan Factory as a first time home buyer. The overall process is efficient and awesome! They are very responsive to my questions and very communicative throughout the whole process. Kevin Su, my loan officer, has been a really big help and hes very professional and responsible enough to consider all factors and decide on the affordability. Shout out to all the staff there!
Name: T*** D***
Date: 2024-05-31 20:44:34
Rating: 5
Comment: Hai Nguyen and Hellen Nguyen helped me smoothly with the whole finance process. They work so professionally and always stay on top of the process. Defenely will do the business with them in the future.
Name: M*** Y*
Date: 2024-05-31 13:27:53
Rating: 5
Comment: Efe and his team provided a professional service throughout our home purchasing process. They answered all our questions and tried to guide us in the right direction. They also work fast and are result-oriented. We are satisfied.
Name: D***** T***
Date: 2024-05-31 01:17:52
Rating: 5
Comment: Matt Hang and Tyler Ngo are very proactive and responsive. They work as a great team to ensure the process as smooth as it can be. When problems happened, they assisted me at their best. There were so many problems arose during our closing but they have made it possible for me to close on time.
Name: S**** C******
Date: 2024-05-31 00:45:46
Rating: 5
Comment: The process was simply & easy. They guided me through every step. They were available to answer all my questions with little wait time. I highly recommend the Loan Factory. Thank you
Name: K****** T***
Date: 2024-05-30 19:44:07
Rating: 5
Comment: As a first time home buyer, the process of securing a loan can often seem daunting and complex. However, working with Jason and Jayden was an exceptional experience that alleviated any concerns I had.
Name: b*** l*
Date: 2024-05-30 19:38:06
Rating: 5
Comment: **Exceptional Service and Expertise!**This is my 3rd time working with Loan Factory for all of my properties. I highly recommend Don Diep and Tyler Ngo at Loan Factory. Their deep industry knowledge, clear communication, and dedication made the mortgage process seamless. Don and Tyler took the time to explain all options, secured excellent rates, and was always prompt in responding to my inquiries. Their professionalism and personal touch turned a potentially stressful experience into an enjoyable one. Thanks to Don and Tyler, I felt confident and well-supported throughout. If youre looking for a top-notch mortgage broker, look no further!
Name: K******* S****
Date: 2024-05-28 21:02:10
Rating: 5
Comment: My husband and I worked with Steve and Dave on our recent home purchase. Their clear communication and quick responses made the process so easy and seamless. This is the second time I’ve worked with Dave on a home purchase and I highly recommend him and his team.
Name: s**** S****
Date: 2024-05-25 01:03:03
Rating: 5
Comment: Very good team. Got my house closed in 3,5 weeks. Very supportive and go above and beyond to make it easier for customers.
Name: M* D***********
Date: 2024-05-24 22:40:26
Rating: 5
Comment: Mr Phung is an exceptional mortgage broker. He kept us advised every step of the mortgage process, explaining the reason for every obscure document requested from us. He was always available to answer every question. I will strongly recommend Phung to my friends in the future.
Name: t**** A*****
Date: 2024-05-24 22:36:09
Rating: 5
Comment: Thank you Loan Factory!!!! This was a smooth and well guided process. I’d like to spotlight Kolbe and Helen for helping my family get into our new home.
Name: W***** N*****
Date: 2024-05-24 20:08:31
Rating: 5
Comment: Trung Nguyen is a professional loan officer, help to process my loan smoothly and quickly.
Name: M** T
Date: 2024-05-24 19:32:14
Rating: 5
Comment: Worked with Teena and Tyler for our closing. The process was clear and quick. Such a great team! Hope to work with them for our next transactions in future.
Name: A** H****
Date: 2024-05-24 19:00:34
Rating: 5
Comment: Whenever you’re looking for the loan with the best rates, please work with Leon and Ivy Le. They never make you disappointed.
Name: H**** L*
Date: 2024-05-24 18:37:16
Rating: 5
Comment: We had great experience working with Loan Factory team. The team answered questions we had in a timely manner and they were willing to help us reach out to title company when issue arose. The team worked diligently and quickly to get us close within a month
Name: C**** D**** C***
Date: 2024-05-24 05:18:38
Rating: 5
Comment: Everything is fast and easy for me when I get application for loan to buy my house. Staffs are very friendly. 💯👍
Name: T**** N*****
Date: 2024-05-21 19:41:59
Rating: 5
Comment: First thank so much Hai, thanh and Loan Factory team.Most people get pre approved loan then look for house . I did not do that I find a house first then rush to get pre approval to make offer. Hai and Thanh helping me to get a pre approval for a day. They take care of me so well. They guided me through all piles of documents from day one to closing day. Even after closing done they follow up with me.Second. Loan fee is reasonable.Thank again Loan Factor
Name: T*** N*****
Date: 2024-05-20 16:36:46
Rating: 5
Comment: Loan Factory has set a high standard for lending services. Their professionalism, efficiency, and customer-centric approach make them a top choice for anyone in need of a loan. I highly recommend Ivy Le to anyone in need of a loan officer. Her professionalism, knowledge, and genuine care for her clients make her an invaluable asset to Loan Factory. Thank you, Ivy, for your outstanding service!
Name: L** P**
Date: 2024-05-16 19:03:03
Rating: 5
Comment: Great professional services. I am definitely happy to work with them again in the future.
Name: S******** K***********
Date: 2024-05-16 16:57:02
Rating: 5
Comment: Tuan and Leon is very knowledgeable about to process and very helpful. Great to work with them in closing on my house. Thank you for everything
Name: R** T*****
Date: 2024-05-15 18:37:28
Rating: 5
Comment: Loan Factory was fantastic! Helped us close on our condo quickly and efficiently. Worked to get the best rate for us across all their mortgage offerings! Greatly appreciate Shea and Ryans patience and work! Highly Recommend!
Name: D***** D***
Date: 2024-05-14 15:36:59
Rating: 5
Comment: Go with Kyle, he did everything he promised in a timely manner, help us close smoothly, can’t go wrong with him!
Name: s**** v******
Date: 2024-05-12 05:50:01
Rating: 5
Comment: It was a great experience to get our first home mortgage done with help of loan factory. Jasdeep our loan office has been very helpful and was always on top of most of the things. Whole process was very hastlefree and smooth
Name: k*********
Date: 2024-05-11 20:15:38
Rating: 5
Comment: It’s been our pleasure to work with Matt Hang and Taylor Ngo from loan Factory team. We Would do business with them again! Highly recommend!!
Name: A****** P******
Date: 2024-05-11 01:33:39
Rating: 5
Comment: Thanks you for everything It has truly been a pleasure to prefer you. I loved your dedication, love and commitment, confidence in your work, thank you, you are the best.
Name: P***** N****
Date: 2024-05-09 01:05:51
Rating: 5
Comment: Thanks to the entire Loan team for the smooth process of buying my first house,especially anh Thuan, Don and Tyler. Without them, I could never fulfill my American Dream
Name: V***** N***
Date: 2024-05-08 18:27:11
Rating: 5
Comment: Sheilla and her team recently helped us purchase our first home. Everyone we worked with was super helpful with prompt communication. I would use them again and recommend them to others looking to purchase a home
Name: J***** K**
Date: 2024-05-07 17:19:07
Rating: 5
Comment: Leon and xiaolan have helped me with mortgage process. They walked me through each step and explained everything in details whenever I came up with questions. They were very prompt with response. I highly recommend using Loan factory if you are looking to purchase a property
Name: D***** & S***** N*****
Date: 2024-05-05 04:40:51
Rating: 5
Comment: Matt Hang from Loan Factory did a wonderful job closing our loan on our new home. He went above and beyond to ensure that everything went smoothly from preapproval process to closing day. And gave us the best interest rate. We appreciate Matt’s professional advice and thorough explanation every step of the way. He was attentive and supportive and helped us make decisions with confidence. He communicated honestly to us to set realistic expectations. Our escrow experience was smooth and peaceful. We would definitely recommend Loan Factory to friends and family. Thank you Matt!
Name: T*** D***
Date: 2024-05-03 18:32:22
Rating: 5
Comment: If you are looking for a mortgage broker, Loan Factory is what you should consider!They are reliable, professional, and operate with integrity, especially our loan officer, Dawn Nguyen. She was helpful throughout the process. Her dedication and commitment made the entire process very smooth and understandable. She explained every step of the process as it was happening in a way that we, as first-time home buyers, would easily understand. Dawn is exceptionally knowledgeable, friendly, responsive and would go to any extent to ensure things are steering in the right direction.It was the first loan experience that weve ever had and fortunately for us, it was the BEST experience!!! Thank you, Loan Factory, Dawn Nguyen & her team.
Name: N*** V* (******
Date: 2024-05-02 20:02:20
Rating: 5
Comment: Natalie and Marcus team is very good and professional, i recomend Loan Factory for your first house!
Name: V**** M******
Date: 2024-05-02 03:00:42
Rating: 5
Comment: Im very pleased with the service provided. Gio is amazing and his help made the loan process stress free. Their professionalism and great customer service is the best. I recommend them.
Name: R***** N*****
Date: 2024-05-01 15:56:11
Rating: 5
Comment: Working with these folks was a pleasant experience. 10/10 Leon, Jonathan and Lisa was extremely helpful throughout our process together.
Name: R********** V*****
Date: 2024-05-01 15:14:39
Rating: 5
Comment: Satya and Leon is an incredibly meticulous lending and buying agent team. Satya diligently researches options before making suggestions, ensuring customers can make choices confidently. Furthermore, Satya remains steadfast in his commitments despite market fluctuations, always prioritizing the advantage of the customer. I thoroughly enjoyed my recent interactions during my home purchase and have since begun recommending him to my friends.
Name: P**** C********
Date: 2024-04-30 17:05:14
Rating: 5
Comment: Josh, Leon and the team at Loan Factory made the whole mortgage process a total breeze. As a first time home buyer they were super understanding and patient with me as I learned all the steps it took to purchase a home. Will definitely be recommending their services to friends and family in the future.
Name: N***** H****
Date: 2024-04-26 03:23:34
Rating: 5
Comment: I had a fantastic experience working with Don Diep and Alisia Do at their loan agency. From start to finish, they were professional, knowledgeable, and attentive to my needs. They took the time to understand my financial situation and provided tailored solutions that fit my requirements perfectly. Their communication was excellent throughout the process, keeping me informed at every step. I highly recommend Don Diep and Alisia Dos loan agency for anyone looking for reliable and personalized financial services
Name: N***** �** l****
Date: 2024-04-25 23:38:51
Rating: 5
Comment: I have good experience with Jake and Matt, Minh, Your team is so talented and professional. They are so detailed and have good solution for you. Highly recommend.
Name: H** D*
Date: 2024-04-25 23:33:08
Rating: 5
Comment: Thang Do and Leon Vo have made my dreams come true. They are very professional and enthusiastic. This is a great company to fulfill everyones dream of owning a home.
Name: N*** L**
Date: 2024-04-25 21:59:40
Rating: 5
Comment: Kyle was very knowledgeable and patient with me. He explained everything along the way and was very transparent about everything.
Name: A*** C**
Date: 2024-04-24 20:57:54
Rating: 5
Comment: I worked with Lan Tran on purchasing my home and she did a wonderful job! She explained the loan process and followed up with on rate daily so I could make my decision on when the rate should be locked as well as when the time sensitive documents need to be signed. I would highly recommended Lan Tran to work on your loan! Thanks Lan for helping me in the process!
Name: T**** N*****
Date: 2024-04-23 19:40:12
Rating: 5
Comment: This is the second transaction we closed with Loan Factory. Helen and Natalie are amazing. They did their best on our case. Good communication and very professional.
Name: K** P***
Date: 2024-04-22 17:29:20
Rating: 5
Comment: Im really satisfied with their service. They are so enthusiastic about helping us in the loan process. A professional team indeed. Highly recommend choosing their service. Ill definitely be back in the future.
Name: A****** L***
Date: 2024-04-21 20:04:25
Rating: 5
Comment: Alex Louie and his team provided an excellent experience while navigating our first property buying experience. Alex was always available for questions and took the time to ensure that we understood everything. They made the whole process easy and took a lot of the fear out of such a big decision. We felt totally taken care of, and are super happy with our purchase. We would definitely use them again and recommend them to others!
Name: T**** N*****
Date: 2024-04-20 16:08:19
Rating: 5
Comment: I had a fantastic experience working with Loanfactory. Tien and Jayden, their team is knowledgeable and diligent. This firm is lightning fast in closing loans, completing the process in just 14 days. Tien went above and beyond, helping and guiding me through the stressful process of meeting the loan conditions. He was patient, keeping us informed at every step and clearly updating us on the next steps. He was also very responsive, answering all of our questions and calls, even on weekends.If you need assistance with a mortgage or refinance, I highly recommend Loanfactory, special finding Tien and his team. And you are in good hands for purchasing or refinancing the loan.
Name: s***** c*******
Date: 2024-04-20 05:26:48
Rating: 5
Comment: It’s been such a pleasure working with Riju Sam and team at loan factory. Sam is such a patient and responsive individual that I have ever seen. He goes above and beyond in serving his customers. This is the second time I’ve worked with him and I would definitely work with him or may be only with him for any loan needs in the future. He not only helps with the loan but also advises on other things you need to look out for as a buyer. He always is on top of everything and ensures that the loan closes before the deadline. I’d give him and loan factory more than 5 stars if I could. Thank you Sam and loan factory!!
Name: A***** G*****
Date: 2024-04-19 21:43:44
Rating: 5
Comment: I recommend Loan Factory a 100%! Their exceptional service, professionalism, and dedication truly set them apart.From the moment I reached out, they were attentive, knowledgeable, and always had my best interests at heart. The team went above and beyond to ensure a smooth and stress-free experience throughout the entire loan process. Their swift responses, efficient communication, and their ability to find the least interest rate for the loan made me feel confident and supported every step of the way.If youre looking for top-notch service, look no further!
Name: p****** F***
Date: 2024-04-19 21:34:58
Rating: 5
Comment: My loan officer Regina Tan was excellent to work with. She was both professional an personal in her communication with me. She is truly an asset to Loan Factory and I would recommend Regina Tan to anyone I know.
Name: M** D*
Date: 2024-04-19 00:24:00
Rating: 5
Comment: Rocket Mortgage is a great lender, we highly recommended. If youre in need of a mortgage loan officer, Nhat Pham is the one. Her knowledges made us feel very secure in our decisions. Thank you for helping us to get the loan at the best interest rate and assisting us with all the paperworks.
Name: Q**** J****** V*
Date: 2024-04-17 03:42:40
Rating: 5
Comment: Their team (Hoai & Matt) are do enthusiastic during processing documents. They respond so quickly. Especially, they helped us closing after the locking rate was expiration, but they still keep with the same rate. This is the third time working with them. I will be back with them if I have opportunity. I am so appreciation and thanks for your help.
Name: a** s***** c****
Date: 2024-04-16 14:13:33
Rating: 5
Comment: Our situation and a tight timeline was tricky and they met the deadline with plenty of time to spare.From the first day, I was impressed with how professionally everything has been handled and how quickly Mr.Efe Muhsinoğlu was in responding to my texts and calls and explaining the process to me anytime I was unclear.”“I wouldn’t think of working with anyone else!”
Name: D*****
Date: 2024-04-16 02:10:14
Rating: 5
Comment: John and Tom were very helpful and found us a great deal especially with timing! Couldn’t have asked for a better team.
Name: n**** v**
Date: 2024-04-15 22:44:40
Rating: 5
Comment: Highly recommend Anne and her team tom le. Professional and patient. Alway stand and fight for their clients. ❤️
Name: A******** B*****
Date: 2024-04-15 19:58:12
Rating: 5
Comment: Dave and Steve were amazing through the whole home buying process. Steve stayed in constant contact with all the required documentation working with the underwriter to finalize the loan. Dave was available night and day for questions and concerns throughout the whole process. He also made time to explain everything down to the smallest detail and was able to lock us in at the most opportune time over a 30 day period. We will deffinetly use Dave/Steve for our future refinance/purchase needs in the future. I highly recommend this team for all your mortgage needs.
Name: F******* N***
Date: 2024-04-14 20:46:15
Rating: 5
Comment: Efficient, transparent, and supportive! They made the loan process a breeze. Their team was responsive, knowledgeable, and went above and beyond to ensure everything went smoothly. Highly recommend!
Name: L*** T***
Date: 2024-04-10 22:43:11
Rating: 5
Comment: Thank you Loan Factory help us to close LOAN Fast and very goodWe appreciate your working hard to close this loan Matt!
Name: T* H****
Date: 2024-04-10 17:52:49
Rating: 5
Comment: Im so happy work with Hellen nguyen, an exceptional loan officer, during the purchase of my first home. Despite the complexities in my case, im grateful for she assistance and impressed by the professionalism she demonstrated. I wholeheartedly recommend both Loan Factory and Hellen nguyen for their outstanding service!!
Name: T** P***
Date: 2024-04-09 23:50:09
Rating: 5
Comment: Hannah, Khôi and Tom are doing an excellent job to help me throughout the loan process for my dream home. I am very appreciated their time and effort to get it done on time. I strongly recommend this team to everyone in need of home mortgage. Again thank you very much.
Name: M***** G******
Date: 2024-04-09 19:55:55
Rating: 5
Comment: Steve and Dave are an awesome team.! They are there step by step in the process. They are 100 percent present, helpful, knowledgeable. I felt like we were applying together as one. Thank you!
Name: K**** L**
Date: 2024-04-09 19:40:17
Rating: 5
Comment: Id highly recommend using LoanFactory. Everything went so smoothly. Thank you Ryan Domingo & Sam Luong to make it work!
Name: H**** M********
Date: 2024-04-08 21:55:57
Rating: 5
Comment: We loved working with Ryan Domingo and Sam! They made the process smooth and were readily available whenever we had a question. Will definitely be working with them again in the future! Great job guys!
Name: T** H** V* S******
Date: 2024-04-06 01:02:34
Rating: 5
Comment: As first time home buyers applying for loan, my husband and I had so many questions and doubt. Fortunately, Anne Nguyen and Tom Le from Loan Factory provided tremendous guidance and assistance. They went above and beyond to help us get us improve our credit score to get the best possible interest rate. We are so grateful for Anne and Tom. They are such wonderful team to work with. We definitely recommend Anne and Tom!
Name: r** r*
Date: 2024-04-06 00:51:17
Rating: 5
Comment: I am happy to say that I worked with the Loan Factory team for processing two investment home loans. The team from loan factory handled all the processing in timely manner. Huge thanks to Pari, Tom Le and Thiagasundaram for their outstanding service. I recommend them for anyone who needs home loans.
Name: P*** H*** S****
Date: 2024-04-03 15:26:23
Rating: 5
Comment: Thu Le loan officer is excellent. im a frist time home buyer, creadit below 700. she was done my loan within a month, give me a good rate. im so exciting to got new house for husband and I and 2babie dogs.i really appreciate her. HIGHLY RECOMMENDED THU
Name: J*** T***
Date: 2024-04-02 04:40:51
Rating: 5
Comment: Linh Hua, Andy Nguyen and Loan Factory team were absolutely amazing. From the very beginning to the end. Great on communication and very resourceful. They went above and beyond what other lenders would not do. I would most definitely recommend to anyone. Thanks
Name: R****** L*
Date: 2024-03-29 21:00:53
Rating: 5
Comment: Very professional. my loan close less than 3 weeks. Matt and his team make me feel secure and confident in the process. This was the easiest loan process I’ve been through. Matt explain everything I need and how to save me more even after his work hours. my closing costs is amazing less than $500 after the credit from loan factory gave me. thanks Matt.
Name: K**** L**
Date: 2024-03-29 01:57:33
Rating: 5
Comment: Hi Christina Jin, many, many thanks to you for your tremendous time and effort spent in assuring the completion of our loan in the short and limited time allowed to satisfy our purchase agreement. You were willing to answer all my questions and concerns takin my calls to you in all odd hours of the day and nights. You have gone above and beyond our expectations.
Name: m******* e****
Date: 2024-03-29 01:13:48
Rating: 5
Comment: We had a great experience with loan factory! Ryan worked incredibly hard to get us the best rate compared to other places. Ryan was friendly, communicative, and very knowledgeable. He was able to quickly provide answers to all of our many questions. Ryan and Elkin stayed in close contact with us throughout the entire process and Elkin was great at walking us through all of the paperwork. We highly recommend Loan Factory and if youre lucky enough to work with Ryan and Elkin you will be in great hands!
Name: T** K***
Date: 2024-03-28 19:23:17
Rating: 5
Comment: I highly recommend Matt Hang at LoanFactory. Our case was tough and very confusing but he managed to work with us and got our loan accepted within the time to close.
Name: J*** S*****
Date: 2024-03-27 19:57:10
Rating: 5
Comment: Gary and Helen were great to work with. Something came up and we had to change our financing terms 2 weeks after going under contract, and they made the process simple and straightforward on our end.
Name: H** T***
Date: 2024-03-27 12:53:23
Rating: 5
Comment: It was great working with Minh and Steve on getting our 2nd home approved and closed within a months time. They are very knowledgable and responsive to any questions we had while informative on each steps and the whole process.
Name: K**** N***
Date: 2024-03-23 20:43:21
Rating: 5
Comment: Matt Hằng and his team was outstanding, professional, and very well-structured. I highly recommend him and company for any future home buying, refinancing, or any other service they provide. It was a seamless experience with a highly responsive team. Thank you Matt Hang.
Name: B***** A**
Date: 2024-03-22 15:17:52
Rating: 5
Comment: I recently worked with Sita Gurung at the Loan Factory for my home loan, and I couldnt be happier with the experience. Sita is incredibly knowledgeable about the process and was always patient in explaining things to me. She was also very responsive to my questions and concerns, which made a big difference during this sometimes stressful process. She was able to find me a great loan option with a competitive rate, and I truly appreciate her expertise. In addition to being highly professional, Sita was also very friendly and approachable. I would highly recommend her to anyone looking for a loan officer.
Name: S**** L***
Date: 2024-03-18 16:40:37
Rating: 5
Comment: Purchasing our first home was hectic and scary, but Don and Elkin were very communicative every step of the way. They answered all of our questions, gave us solid advice, and really helped calm our nerves. They were on top of collecting our documents and always made sure we met the deadlines. We cannot thank them enough for their help and support during this pivotal step in our lives. Thank you!
Name: H****** P****
Date: 2024-03-15 18:12:16
Rating: 5
Comment: The mortgage process is quite daunting for a first time home buyer but Manish and Hoai made it so much easier! They helped me get the best rates, had clear communication and quick response times, everything youd want during this process. Hope to work with Loan Factory in future too!
Name: G** T** N*****
Date: 2024-03-13 06:16:59
Rating: 5
Comment: The Loan Factory was great to work with. They made my home buying process easy and seamless. They were very professional. I would definitely recommend them!
Name: L** N*****
Date: 2024-03-12 05:55:02
Rating: 5
Comment: I highly recommend Vivian Vo and Marie Nguyen at Loan Factory! Our loan closing process was incredibly fast, and they were always responsive and helpful whenever I had questions. I secured a fantastic interest rate, and Im confident Ill be refinancing with them again when the market improves.I was searching for months to find an investment property with no luck. Vivian went above and beyond by connecting me with a partner agent at Loan Factory who found me the perfect house within a month.Overall, I had a smooth and successful experience. I wouldnt hesitate to recommend Vivian Vo and Loan Factory to my friends and family.Thank you.
Name: S**** N*****
Date: 2024-03-11 14:19:52
Rating: 5
Comment: Don and the Loan Factory team was able to help me find a great rate by shopping around multiple lender programs. He was an expert at guidelines and helped me through a challenging transaction. Will be working with Don again soon.
Name: T**** T*****
Date: 2024-03-11 05:34:39
Rating: 5
Comment: Service was wondering. Was responsive and helpful from start to finish. I also shopped around and they got a best deal. Would recommend!!!
Name: k** h*
Date: 2024-03-09 18:55:39
Rating: 5
Comment: Ive been working with Loan Factory for my second house now, and I want to extend my gratitude to Vivian and Marie. Your exceptional assistance throughout the process has been invaluable. Your dedication and responsiveness truly made a difference, especially in ensuring a smooth closing. I sincerely appreciate all your hard work. Thank you once again.
Name: a**
Date: 2024-03-06 22:03:13
Rating: 5
Comment: First time buyer had no idea where to start. Loan factory was able to guide me through the process and assist with everything along the way. Very friendly and responsive. Got approved quick and closed early.
Name: P***** H********
Date: 2024-03-06 20:54:01
Rating: 5
Comment: I have nothing but Great things to say about Loan Factory, we were offered the home we are purchasing by our landlord the week after thanksgiving and they recommended us to the loan factory. Mr. Ryan Dominguez was very understanding when it came to our situation of basically being offered the home without any chance to save money or prepare ourselves of even thinking of buying a home! He did an amazing job at explaining what we needed to do an also he was very persistent on getting us pre-approved with a lender. Once we got the Pre-approval Mrs Helen did an amazing job preparing and submitting any other documents that were needed! I want to say thank you to the team at Loan Factory for all there hard work on helping us purchase our home!
Name: L****** T*** V****
Date: 2024-03-04 17:43:34
Rating: 5
Comment: Thanks Vivian and Randy at Loan Factory for your excellent support. We close the purchase loan with Vivian and Randy and now refinance for a best lower rate lock. I will recommend them to my family and friends.
Name: L** H****
Date: 2024-03-03 12:03:32
Rating: 5
Comment: Thank you Matt Hang and his team for helping me and my wife buy our 1st house. Matt Hang was an excellent loan processor. He helped us all the way through, answered and explained many questions of ours throughly.
Name: C**** B**
Date: 2024-03-02 02:39:06
Rating: 5
Comment: We were lucky to work with Matt Hang, an exceptional loan officer, during the purchase of my first home. Despite the complexities in my case, Matt navigated the process effortlessly, providing continuous support and solving any unexpected issues. We are grateful for his assistance and impressed by the professionalism he demonstrated. I wholeheartedly recommend both Loan Factory and Matt Hang for their outstanding service!!
Name: D**** H****
Date: 2024-03-01 12:54:37
Rating: 5
Comment: Korey was a true professional and easy to access whenever we had a question. He went above and beyond with making this an easy and smooth process from the moment we first spoke until we secured a loan at a great rate. Would highly recommend!
Name: H*** N*****
Date: 2024-03-01 05:53:18
Rating: 5
Comment: Besides a quite lower rate than other brokers, Loan Factory was always available to answer any questions from me. It made the closing process very smooth and the loan was closed on time. I will definitely use Loan Factory again for future mortgage needs!
Name: B****** N*****
Date: 2024-03-01 04:23:36
Rating: 5
Comment: It was my pleasure to work with Loan Factory. Good services and great team. Many thanks to Thuan Nguyen, Don Diep, Randy Nguyen helped me get the loan approval on time.
Name: T**** C**
Date: 2024-02-29 01:43:20
Rating: 5
Comment: Amazing service from Matt!!! He worked diligently and made sure loan to not only closed on time but even earlier! Thank you anh Matt!!!
Name: v** t***
Date: 2024-02-28 20:52:08
Rating: 5
Comment: The team was so friendly and experienced. They helped with the loan and i got approved and close quickly. Thank you and very recommended
Name: S**** J***
Date: 2024-02-24 17:39:54
Rating: 5
Comment: I have been using LoanFactory for 4 times since 2020. Excellent job. Check out the rates on their web site. It’s obvious. Best rate, Fast, accurate, easy to deal with. Mostly work with one loan officer and a help. Not too many people to go though. Hannah, the loan officer, is experienced, and control and manage the transaction smooth and easy. Make it happened. 5 stars.
Name: S***** K*****
Date: 2024-02-21 18:08:45
Rating: 5
Comment: I worked with Loan factory for multiple loans. They always offer the best rate, the whole loan process is smooth.
Name: W******* C******
Date: 2024-02-20 18:52:30
Rating: 5
Comment: Sheilla did an amazing job helping us get a house! Everything went smoothly and we were even able to close 13 days earlier than the expected date. It was easy to get in contact with her especially when we had any questions about the process. Overall, we highly recommend her to anyone looking to buy a house! She put her efforts into getting things done. She’s amazing!
Name: S*** N*****
Date: 2024-02-17 19:59:51
Rating: 5
Comment: I would like to express my sincere appreciation to Lisa and the entire team for providing an outstanding and professional service. Throughout the process, I was guided with ease, and the level of expertise demonstrated by your team was truly commendable.Your commitment to excellence did not go unnoticed, and I am grateful for the seamless experience you provided. Its evident that your team takes pride in delivering top-notch service, and I am confident that others who engage with your services will undoubtedly share a similar sentiment.Thank you once again for your dedication to excellence.
Name: T* L*
Date: 2024-02-15 22:40:06
Rating: 5
Comment: Loan factory is great to work with. This is my second loan with them and everything went smoothly. Thank you!
Name: T** T*****
Date: 2024-02-07 05:03:14
Rating: 5
Comment: Good experience, follow up service. Very easy to deal with and good communication.Nhat Pham is the best Loan Officer.
Name: A***** N T***
Date: 2024-02-05 21:50:07
Rating: 5
Comment: Great service. Really appreciate Matt. He makes my loan went very smoothly even though I had very difficult situation. He is very friendly, knowledgeable, professional, gives customer such a courteous service. Highly recommended
Name: m**** a*******
Date: 2024-02-05 19:58:39
Rating: 5
Comment: Getting a loan for me wasn’t easy. Andy Sabo went above and beyond. I sure do appreciate all of his hard work, and he was so easy to work with
Name: Q** N*****
Date: 2024-02-01 04:13:41
Rating: 5
Comment: Special THANK YOU to the team - Loan Factory made my first homebuying experience a breeze. Their online platform streamlined the application process, making document uploads and communication easy. The personalized support from my dedicated loan officer was invaluable. Not only did Loan Factory offer competitive interest rates, but their team also worked diligently in terms of chatting, email, phone call, and reminder making sure that I satisficed and understood. The efficient processing during the final stages, leading to a smooth closing, showcased their commitment to customer satisfaction. If youre a first-time homebuyer, Loan Factory is a reliable and trustworthy choice for a hassle-free homeownership journey. Highly recommended!
Name: H**** T*
Date: 2024-02-01 04:06:12
Rating: 5
Comment: Thank you so much for helping me buying a home!! They worked so hard to help me out, they are friendly, hard working, actively….Thank you so much anh Matt and Leon…., finally I got a home for my family!
Name: l*** n*****
Date: 2024-01-31 02:40:28
Rating: 5
Comment: Dear Mr. Matt HangI wanted to express my heartfelt gratitude for your invaluable help in completing the paperwork for my bank loan to purchase a house. Your knowledge and expertise made the entire process smooth and stress-free.Your willingness to patiently guide me through the necessary documents, answer my questions, and provide me with detailed explanations truly went above and beyond my expectations. Your professionalism and attention to detail ensured that everything was in order and ready for submission.Thanks to your prompt assistance and dedication, I was able to navigate the complexities of the loan application with confidence. Your presence and support during this crucial step in my homeownership journey made all the difference.Once again, I am sincerely grateful for your exceptional service. Your commitment to ensuring that I achieved my goal of buying a house is deeply appreciated. Thank you for your unwavering support and for going that extra mile.
Name: P***** N*****
Date: 2024-01-31 01:22:44
Rating: 5
Comment: Very good loan services and dedicated loan officers. Thank you for your help on my home loan application. Matt Hang, Mia Nguyen and Larry Hoang, you guys are awesome. Great works!
Name: c******** n*****
Date: 2024-01-27 07:16:50
Rating: 5
Comment: Loan Factory fulfilled all my needs and I would highly recommend. My loan officer, Matt Hang answered all my questions and he helped me through the whole process. I am very satisfied with the high level of service. Thank you Loan Factory!
Name: j*** s*******
Date: 2024-01-26 18:39:04
Rating: 5
Comment: Maria was very supportive on the purchase of our new home. I was very pleased with the service we received. I will definitely refer any friends and family looking to purchase a home to Loan Factory. Thanks you so much Maria!
Name: D****** E******
Date: 2024-01-14 02:14:35
Rating: 5
Comment: Our loan officer Alex Moreno-Olivas is the best! He is very professional and knowlegable. He explained the home loan process in detail and answered all our questions. I would highly recommed him and his team.
Name: N******** T*****
Date: 2024-01-13 17:43:48
Rating: 5
Comment: We are beyond happy with our experience as Vivian made it a smooth process. We didn’t have to worry about anything. If you need assistance, I highly recommend Vivian to assist you in finding your perfect home. Thank you so much Vivian!
Name: H**** B***********
Date: 2024-01-12 21:07:23
Rating: 5
Comment: I was nervous about applying for a mortgage loan since my last home purchase was over 30 years ago. Gratefully, Loan Factory provided excellent personal service! My team of loan processors kept me posted regarding my loan status, were courteous and responsive to all my questions, as well as knowledgeable and helpful as to what documents were needed explaining how to easily submit them electronically through a secure personal customer portal provided for me. I highly recommend Loan Factory to everyone for their all their home loan needs.
Name: T*** N*****
Date: 2024-01-12 16:22:54
Rating: 5
Comment: Thao Vy deserves a high recommendation for a loan professional agent. I gave her a 5 star rating and will be returning to her for any financial needs in the future.
Name: K*** N*****
Date: 2024-01-12 08:25:07
Rating: 5
Comment: I am very fortunate to have the help of the Factory team. The Loan factory team works professionally and conscientiously. I am very pleased to work with the team.👍
Name: J C
Date: 2024-01-11 21:54:37
Rating: 5
Comment: Dave and Steve were Awesome! They took care of us from start to finish. Answered all our questions and got us a great rate in the current market. I highly recommend working with them in getting your loan.
Name: H**** N*****
Date: 2024-01-09 15:59:36
Rating: 5
Comment: I wanna express my appreciation for the guidance and support that Marcus & Natalie from Loan Factory have provided me during the entire process. Your expertise, enthusiasm and dedication have helped me successfully purchase my 1st dream house 🏠 Thank you from the bottom of my ❤ for all of your help to get the loan and for assisting me non-stop with all of the papers 🥹🥹🥹 It has been a pleasure to work with all of you! ❤❤❤ Thank you 🌈🌈🌈
Name: A**** C****
Date: 2024-01-02 20:18:17
Rating: 5
Comment: This review is for Matt Hang, who was our loan officer who helped us with our first-time home purchase! I will happily refer anyone who is looking to buy their first home to him. Matt really went above and beyond in supporting us throughout the entire process. I think Ive probably called him over 20 times, in addition to spontaneous emails – and every single time, Matt was very quick to respond and was very helpful in answering all of my questions. He made us feel secure through every step, taking the time to help educate us on the home buying process to make sure we fully understand what was going on. Additionally, our escrow company was impacted by a cybersecurity attack right before we were scheduled to close (you can imagine how stressed we were), and yet he was able to work some magic with our lender and title company and helped us find a way to still close and become homeowners! Needless to say, well be a recurring customer. Thanks Matt + Loan Factory!
Name: N* T****
Date: 2023-12-29 19:30:18
Rating: 5
Comment: Working with Loan Factory for our investment has been a delightful experience. Vivian Vo and Jake Tran were incredibly helpful and responsive throughout the process. They promptly addressed all our queries and even assisted in securing a favorable rate within a 15-day timeframe. Special kudos to Dinh Pham, their outstanding manager, who consistently demonstrated remarkable speed and efficiency in resolving any concerns we had. Regardless of weekend and holidays, he is always available to help us. We are looking forward to completing more future loans with this exceptional team. We would definitely refer our friends and family to Loan Factory.
Name: N***** B***** L***
Date: 2023-12-28 00:59:14
Rating: 5
Comment: Narge’s service was amazing, she answered all my questions before the transaction started. She was very knowledge, professional and personal during the whole process. It was a pleasure working with her
Name: T** Q****
Date: 2023-12-27 18:38:02
Rating: 5
Comment: It has been my pleasure to working with Vivian Vo, Jake Tran, and Loan Factory with all team members. All members in the team were very responsive, worked hard and locked good rate for clients. Vivian helped with questions whenever you need and put in her very best effort. Jake was very prompty on the file to proceed it quickly. Other team members such as Lily and Larry as Dinh helped out in their best efforts. Will love to do business again with Loan Factory. Thank you everyone in the team for what you did!
Name: T** N*****
Date: 2023-12-23 15:00:14
Rating: 5
Comment: Marcus and Teena are great team. They helped process my loan very professional.Thank you very much for their assistant.Co Kim
Name: K**
Date: 2023-12-22 02:10:44
Rating: 5
Comment: Matts team is very helpful! They explained very well when I asked questions and made sure I understood the process. They went above and beyond to ensure we got what we needed. I highly recommend them!
Name: J***** S**
Date: 2023-12-15 08:50:18
Rating: 5
Comment: Loan factory is the best company to choose for the mortgage office to work with, I Just got close my investment property 12/14/23, David Kim is my loan officer.He and his team working very personal & get my loan done fast and closed early .Very Highly Recommended to any one who looking for to loan, David Kim very helpful to help you get everything’s DONE ✅ smoothly .Thank you David & Your Team .
Name: Q**** L**
Date: 2023-12-14 03:45:13
Rating: 5
Comment: Big thanks to Loan Officer Hung Le for being a rockstar in helping me closing my new home on November 2, 2023! Shoutout to Hung for his daily grind to secure an awesome rate and his dedication that made everything so smooth. Thanks for keeping all the paperwork in check and closing the loan like a pro. Hung, youre the hero of my home-buying journey! 🙌🏡 Thank you.
Name: T*** T***
Date: 2023-12-11 22:00:59
Rating: 5
Comment: My experience with Loan Factory on refinancing my home has been the best ever! I can not thank Vivian Vo and Jake Tran enough for their expertise. They have literally saved my life from the agonizing high interest rates with all my credit cards. Its so refreshing to have room to breathe now. Im so blessed to have worked with them. Vivian Vo has so much patience, caring, and knowledgeable about the home loan process. She responds with a quickness! Jake Tran is amazing with getting all documents needed to complete the loan. They should be an asset to your company. They deserve top notch promotions/bonuses! Another plus was everything was done electronically. I will continue to work with Loan Factory for all my future loans and will definitely refer my friends and family!
Name: T*** P***
Date: 2023-12-09 04:55:16
Rating: 5
Comment: Exceptional service!Matt Hang, Gilbert Pham, and their team are very professional and knowledgeable. They helped my loan process going smoothly and meeting the timeline. Thank you everyone from Loan Factory!
Name: W****** L**
Date: 2023-12-08 20:48:08
Rating: 5
Comment: Brian and Dang was extremely helpful and responsive to all the questions that I had. Their responses to my questions were quick and informative, I was extremely satisfied with their services and they always had a great attitude. Any documentation requested were always very detailed and organized which made it easy for me to understand what I needed to provide. I would definitely recommend Brian and Dang to my friends and relatives.
Name: h*** N*****
Date: 2023-12-06 20:07:29
Rating: 5
Comment: I am very satisfied with the way kevin and macus work, they are enthusiastic and thoughtful, helping me get the paperwork smoothly and make the best choice to buy my dream house. Thank you Loan Factory team. Wish the team always success
Name: R* N*****
Date: 2023-11-30 01:57:42
Rating: 5
Comment: My family and I had the pleasure to work with Matt Hang and his team, who worked quickly and efficiently to close the loan. They helped greatly with every step of the process, and explained and answered in detail everything we did not understand. A sincere thank you to Matt Hang for your hard work and dedication as you went out of your way explaining all the contracts and documents to us. Thank you!
Name: R****** T***
Date: 2023-11-29 00:56:40
Rating: 5
Comment: Natalie Nguyen, thank you so much for helping us secure this loan for our home. This could not have been possible if not for your hard work. Youve been so helpful and walked us through every step of the way in this very long and nerve racking process. You were extremely responsive and were always available to answer our questions and kept us updated consistently. I will definitely refer everyone I know to the Loan Factory and to Natalie.
Name: L*** N*****
Date: 2023-11-27 16:31:45
Rating: 5
Comment: LoanFactory was great! Matt and the team really helped out with all the moving pieces that comes from getting a mortgage. They really cared for me and making sure I get everything done, and went above and beyond to assist me with financing my home. They gave me great rates. Id 100% would have them again as a mortgage broker!
Name: T***** W****
Date: 2023-11-23 03:32:40
Rating: 5
Comment: Gaurav and Marcus were the most amazing people throughout my entire home buying process. They both kept me informed and worked hard to get me closed swiftly and they did!!! The communication and updates were top tier. I would highly recommend Gaurav and Marcus to all my friends and family. They are a power team. Thank you so much!!!
Name: K** N*****
Date: 2023-11-22 23:51:04
Rating: 5
Comment: Loan Factory worked really quick! I was able to complete and get the loan that I needed for my house. The communication was clear with multiple modes of communication used through email, phone and text.
Name: H** T***
Date: 2023-11-21 23:55:08
Rating: 5
Comment: I was financing my first rental property and it was a very daunting experience. Im glad I came across Kevin and Richie at Loan Factory to help me through the process. Loan Factor was able to offer the most competitive rates without compromising the quality of customer service. Kevin is very professional and provided all the help I needed along the way. As with anything, we had hiccups and obstacles that came up but Kevin worked diligently to help me resolve the issues at hand. Kevin is also very good about keeping me updated and in the loop on things. If youre hesitant about working with Loan Factory because it sounds too good to be true, I hope this review pushes you over the edge to make the right decision. I look forward to working with Loan Factory for future purchases. A+++
Name: T** H****
Date: 2023-11-18 14:52:49
Rating: 5
Comment: After looking through a couple of different financial institutions. I contacted with Loan Factory and talk to Suong Nguyen provided the most attractive rate. The application process was quick and timely. They hooked me up with a loan officer quickly. I worked with Tom Le. And I wouldnt have trouble with the financing. They helped me and explained everything from the application to all the way end of the closing of the loan. I would recommended my friends work with Loan Factory. They do a great job over there.
Name: L** N*****
Date: 2023-11-18 00:16:30
Rating: 5
Comment: Thanks to David Kim, and his assistant Tom Le and Suong Nguyen. My hard case was closed successfully as planned. Shout out to their effort, and their enthusiasm of helping the customers. Definitely recommended for the 1st time home buyer out there, and of course they will be the one you need help for buying, refinance a home. Thank you guys.
Name: M**** B*****
Date: 2023-11-10 03:37:54
Rating: 5
Comment: It was a great experience working with Andy on my first home purchase. He got me to clear to close in 10 days from application. Andy was very responsive to all my queries during the process. He has also put me on interest rate alerts to refinance my loan at zero cost. Andy is hands down the best mortgage loan officer.
Name: H**** S*****
Date: 2023-11-09 23:33:21
Rating: 5
Comment: I recently worked with Andy Singh and his team and couldnt be happier with the service. From start to finish, they provided a seamless experience, securing a good interest rate tailored to my needs. Their clear communication, attention to detail, and genuine dedication made the entire process stress-free. I highly recommend Andy Singh for anyone seeking a top-notch mortgage broker. Thanks for helping me into my new home!
Name: B**** B*****
Date: 2023-11-09 18:47:25
Rating: 5
Comment: My Loan officer Alex Moreno was first class the whole way through my loan process. His team member Steve Nguyen was also amazingly helpful! When I buy my next property I will absolutely be calling Alex and his team at Loan Factory!
Name: M****** H** T*****
Date: 2023-11-07 05:20:25
Rating: 5
Comment: I had the pleasure of working with Vivian Vo and Alisia Do at Loan Factory.They were able to lock me at a really good rate compared to the current market (0.7% cheaper!). The loan factory team worked hard for me and was able to close early. This was really helpful since I travel a lot for work and didnt have much time in the bay to do paper work. They always kept me posted and updated on every step of the loan. They were very responsive to the questions I had, even when they were off work! Would definitely recommend Loan Factory to my friends and family! Thanks again Vivian and Alisia!!
Name: D*** V*
Date: 2023-10-19 13:47:06
Rating: 5
Comment: This is the second time Loan factory helped me buy a rental house. The agent, Teena are very thorough, helpful and quick to reply/ answer all of my questions. I especially like how the system set up allow customers to monitor the rate daily and decide when to lock! It feels like you have the control of your whole process. Thank you Loan Factory for your excellent service!
Name: H*** L*
Date: 2023-10-12 22:14:53
Rating: 5
Comment: Before I came to Factory Loan, I had extended the Close of Escrow 3 times due to lack communication of previous lender. Really stressed out.Then two of my co-workers told me to come to Factory Loan. They were very happy with its services: they have very low interest rate of their mortgage’s loans. I decided to call Vivian Vo from Factory Loan. She is very professional and helpful loan officer. She and her team: Tyler Ngo and Jack Tran, did close my loan less than 7 days. How is amazing and helpful team! I could not believe it. Later I found out at least there are 3 more co-workers are very happy with their loans at Factory Loan.Thanks Vivian Vo, Tyler Ngo and Jack Tran!
Name: L*** N*****
Date: 2023-10-11 19:56:32
Rating: 5
Comment: Wonderful and Stress-Free Experience!Kevin Huynh is an amazing agent. He makes everything goes very fast and smoothly from the beginning until the closing. We have the house within a month. I would recommend him and the Loan Factory for all the hard work.Thank you so much again!
Name: V*** M**
Date: 2023-10-07 01:44:30
Rating: 5
Comment: I would like to thank Loan Factory. I just got the loan, closed Escrow and got the key to my new home. They were responsive, knowledgeable, easy to reach out and easy to work with. I would like to thank Ryan, Dang, Gilbert, Stephen, and Dat, especially, for assisting me in the home buying process. It is a very complicated and difficult task for many people, especially for first time homebuyers. In the beginning, I didn’t know where to start, but with their help and guidance I now have a home for my family that I could call mine. I would like to thank you again for supporting me through this procedure and making my dreams of owning a home a reality. I wish you well and have a good day
Name: T**** h*** N*****
Date: 2023-10-05 20:44:34
Rating: 5
Comment: The Loan Factory service is fast. Staffs are friendly and ready to help and make customer happy.Especially, Vivian Vo and Alisia Do at Loan Factory team help me to close loan timely and answers a lot of my questions.Thank you Loan Factory.
Name: P***** S*****
Date: 2023-09-30 21:00:08
Rating: 5
Comment: I had the pleasure of working with an outstanding team at Loan Factory during the purchase of my new home, and I can’t express my gratitude enough for their exceptional service. Ryan Domingo, Juvelyn Eras, Marie Nguyen, and Stephen Tram truly went above and beyond to make this process as smooth as possible.
Name: N** T***
Date: 2023-09-29 18:11:09
Rating: 5
Comment: Loan Factory is absolutely phenomenal! I cant express how impressed I am with their quick and precise work.From the moment I reached out to Thuan Nguyen and his team Matt Hang. Their team was incredibly responsive. They wasted no time in assessing my financial situation and guiding me through the loan application process.Loan Factorys efficiency is truly remarkable. I had my loan approved and funded in record time. They worked day and night to expedited my loan documents. Believe it or not, my loan got approved while I was traveling with my wife overseas.Furthermore, their staff is not only knowledgeable but also exceptionally courteous and patient. They answered all my questions, clarified any doubts I had, and made the entire process feel smooth and stress-free.Loan Factory has earned my highest recommendation, and Ill definitely turn to them for any future financial needs. Thank you, Loan Factory, for your exceptional work!
Name: H** M****** (*******
Date: 2023-09-28 22:36:50
Rating: 5
Comment: This is our second loan helped by Loan Factory. Luan Nguyen, Tom Le and the team did an amazing job! We cant thanks them enough. Their expertise and knowledge help close our two loans in a short period of time. Cant wait to work with them again. So professional!
Name: H* p***
Date: 2023-09-28 01:31:32
Rating: 5
Comment: Special thanks to Thuan Nguyen and the team for helping me all the way with my very first investment property. As a newbie in this huge market, I was amazed at how patient and professional they were. My doc was prepared carefully and I am absolutely pleased with my closing. Shout-out to one of my best assistants during this journey - Linh. Shes a whole package of kindness, dedication and enthusiasm. Shes taken good care of my case and has managed to answer every question that I had. Highly recommend this team to whoever wants to get their loans done quickly and effectively. Love them!
Name: D*** N**
Date: 2023-09-22 01:31:47
Rating: 5
Comment: Thank you to Matt Hang helped me to finished my loan process with Loan Factory. He done an outstanding job of loan process with full of knowledge. Please accept my big thanks to Matt Hang again all his staffs. I’m highly recommend Matt Hang and Loan Factory to home buyers.Tri Quách
Name: P****** S******
Date: 2023-09-19 05:38:09
Rating: 5
Comment: I had an excellent experience with Scott Bayhouse, loan officer, and Tom Le from Loan Factory. They were through professionals and always prompt in helping us - looking around corners, anticipating any noob questions, clarifying all the requirements and maintaining a 100% transparency with a super positive outlook.Scott was available 24x7 to help with any and all queries and literally helped us lock a lower rate before the fed rate hike on a late Friday evening. He even talked through different scenarios before we submitted an offer - just to ensure we can do away with any loan contingencies.Tom was super helpful in guiding us through the strenuous documentation for getting loans approved - he was quite flexible with the our documents and ensured the timelines wont be impacted.All in all, with both of them from Loan Factory we were guaranteed a good rate and superb experience. Would highly recommend them!
Name: C******** T***
Date: 2023-09-18 20:08:56
Rating: 5
Comment: I couldn’t be happier to work with a team filled with dedicated people. From the time I contacted them to the closing day of my new home, everyone has been very responsive to my questions and needs. I highly recommend Loan Factory for your mortgage need. Thank you so much for everything you’ve done!
Name: C*** T*****
Date: 2023-09-13 07:25:24
Rating: 5
Comment: Hi everyone, Im Cody Truong who is a client of Loan Factory. Id worked with Dang Nguyen for a month. He is such good person I ever know. He helps me to explain all the answer I need or confused. He is in Davids team and his assistant. But I believe he will become a broker in the future just need more time to shine. He is very nice and friendly. He will answer what ever your questions are although it is already 12AM midnight. I promise Loan Factory has the best customer service ever in the United States.Sincerely,Cody Truong
Name: T* D***
Date: 2023-09-06 16:10:46
Rating: 5
Comment: Very pleased with how quick and efficient it was to work with such a wonderful team. They were understanding and patient with my needs. Provided answers to all my questions and all replies were answered in a timely manner. Overall 100% happy with my decision in choosing Loan Factory for my personal needs.
Name: l** v***
Date: 2023-08-14 18:28:31
Rating: 5
Comment: I really happy to work with Loan Factory, especially with chi Natalie team. They’re really professional, pick up my phone every time, and reach out me quickly in needed. Thank you so much to get me close to my dream house. Will contact them again if I have opportunity getting another house 😄
Name: A****** C******
Date: 2023-08-12 00:54:51
Rating: 5
Comment: The Loan factory team I was working with were awesome from start to finish. I highly recommend Iveliz Silva as she works hard for her clients to get the best possible deals available. Shes great at communicating and reaching out just to check up on how youre doing as a person and not just a client. Stephen is great at following up to make sure your check list is complete and your prepaid to make the transaction smoother. I highly recommend this team to friends, family and anyone looking to get a loan for that big step in your life. Thank you Team!!!
Name: D** D***
Date: 2023-08-11 23:09:24
Rating: 5
Comment: Amazing work from Kevin, Mia, and Marcus. We started using since Loan Factory 2019. We received competitive rate with no point cost fee. Our application from start to clear to close was 11 days. Kevin, Mia, and Marcus were very patient and explained all the steps during our loan process. Quick response and turn around. Definitely will use Loan Factory again. Thank you again
Name: S**** N*****
Date: 2023-08-11 04:16:05
Rating: 5
Comment: Bonnie was great as my mortgage broker. It was my first time buying a house and she walked me through every step of the process making sure I understood everything. I trusted Bonnie and she was a great asset to my team! She even helped us close in 2 weeks and showed up to support me on closing day!!! She is very responsive, very knowledgeable, and very customer service oriented. I would recommend Bonnie to anyone looking to buy a house—great rates and very helpful!! Thank you Bonnie!
Name: S**** N*****
Date: 2023-08-08 16:35:08
Rating: 5
Comment: I’m a first time home buyer and couldn’t be more happy that I chose Loan Factory. Thank you so much to chu Thuan, chi Natalie, Marcus, and Richie for all of your help. I appreciate you all so much! Such an awesome team to work with. They were always so patient and helpful. I would definitely choose Loan Factory again whenever I need to refinance.
Name: H*** N*****
Date: 2023-08-04 12:44:17
Rating: 5
Comment: I recently had the pleasure of using this loan service, and I couldnt be happier with the experience. From start to finish, their commitment to customer satisfaction was evident. Heres why Im giving them a glowing 5-star review:Competitive Rates: The interest rates offered were highly competitive and well-explained. I appreciated the transparency in the pricing, which helped me make an informed decision.Effortless Application: Applying for the loan was a breeze. Their user-friendly online platform made the entire process smooth and efficient. I was able to complete the application in no time.Prompt Approval: I was pleasantly surprised by how quickly my loan was approved. The services efficient approval process was a huge relief, especially since I needed the funds for an unexpected expense.Excellent Customer Support: The customer support team went above and beyond to assist me. They were responsive, knowledgeable, and patient in addressing all my questions and concerns.Flexibility in Repayment: The loan service offered a range of repayment options, allowing me to choose a plan that aligned perfectly with my financial situation. This flexibility eased any worries I had about managing the repayment.No Hidden Fees: I appreciate their transparency when it comes to fees. There were no hidden costs or surprises, which speaks volumes about their honesty and integrity.Secure and Confidential: My personal and financial information was treated with the utmost security and privacy. This level of care gave me confidence in their professionalism.Quick Disbursement: Once my loan was approved, the funds were disbursed promptly. This speed was crucial for addressing my immediate needs.Overall, this loan service exceeded my expectations in every way. Their commitment to transparency, efficiency, and customer satisfaction is truly commendable. I would highly recommend this service to anyone in need of a reliable and trustworthy lending partner.Kudos to the entire team for providing such an outstanding loan service! ⭐⭐⭐⭐⭐
Name: H** N*****
Date: 2023-07-31 20:28:30
Rating: 5
Comment: Tom Le and Kevin Huynh are the BEST! They took care of all my worries. Whenever I had a need, they were right there to solve it. Their process is really confidential, safe, and accessible. They are the “go-to” for all my financial needs! I live in Torrance, and the personal loan process was done through my phone, so I didn’t have to drive anywhere! Thank you so much again for the amazing work and outstanding customer service!
Name: S***** T*****
Date: 2023-07-24 15:20:39
Rating: 5
Comment: Dear Lan!I am thrilled to write this glowing five-star review for you and your exceptional team! Your unwavering dedication, professionalism, and expertise made the process of purchasing our first home an absolute dream come true.From the very first meeting, you took the time to understand our unique financial situation and patiently guided us through the entire home buying journey. Your deep knowledge of the market and lending options was evident, and you always made sure we were well-informed and confident in our decisions.Your responsiveness and accessibility were truly impressive. Whenever we had a question or concern, you were quick to respond, putting our minds at ease during what can often be a stressful process. Your proactive approach and attention to detail ensured that everything moved smoothly and efficiently, avoiding unnecessary delays.Your personalized approach made us feel valued as clients. You took the time to listen to our preferences and financial goals, tailoring the best loan package for our needs. Your guidance not only helped us secure a competitive interest rate but also led us to choose the perfect mortgage for our long-term financial well-being. Thank you once again for making our first home buying experience truly unforgettable. We wish you continued success and will certainly be reaching out for any future lending needs.Sreeni
Name: N** N**
Date: 2023-07-18 22:47:02
Rating: 5
Comment: First and foremost, I would like to say thank you so much for all the team who deeply supporting me for the loan process especially Mr.Dennis, Mr.Jayden, Mr.Don who are professional to get the job done. This is the second times my family did the loan through Loan Factory. I will be a loyalty customers with Loan Factory. Anyone who need to find the loan company in mortgage, Loan Factory is the way to go. Wishing all the team have the best in your business and stay in the top.
Name: H** V* N*****
Date: 2023-07-18 01:47:33
Rating: 5
Comment: Matt is an excellent Loan Officer. He is responsible and enthusiastic. I had no worries working with Loanfactory. The team worked had to find me the best rate with highest lender credit. Of course, the team made sure all my paperwork was done quickest.
Name: T** D****
Date: 2023-07-11 06:03:12
Rating: 5
Comment: Im very satisfied with the service Loan Factory offers. My loan officer, Natalie, and her teammates, Helen and Will and others helped getting the loan approved smoothly in timely manner. I was able to close my first house within 30 days. Highly recommended!!
Name: B*** D*********
Date: 2023-07-03 20:41:35
Rating: 5
Comment: Loan factory has consistently provided excellent services for me over the year, and once again with the recent loan. Vivian went above and beyond to help me locked in the best rate for my case. Excellent customer service. Special thanks to Vivian, Jayden, and Randy for making the process very smoothly. I highly recommend Loan Factory for anyone who’s looking for the best rate with the new or refinance.
Name: C***
Date: 2023-06-21 14:03:30
Rating: 5
Comment: I had the pleasure of working with Loan Factory the last few weeks while purchasing my dream home, and their professionalism, responsiveness, and transparency were exceptional. They made the process effortless and smooth, and their rates and terms were unbeatable. I highly recommend their services to anyone looking for a hassle-free home-buying experience.
Name: A***** B******
Date: 2023-06-21 00:42:43
Rating: 5
Comment: My loan officer Alex is absolutely AMAZING! He was extremely helpful from the very beginning, even before I decided to purchase a home. Alex is extremely knowledgeable and his response time is quick! I cannot think him enough! Shoutout to Mel! She was also very helpful and sweet! Overall, my experience with Loan Factory was smooth and easy! Thank you all so much!
Name: W**** L**
Date: 2023-06-10 16:32:50
Rating: 5
Comment: Highly recommend professional services from Loan Factory. They leverage a modernized web application system to make everything goes smoothly and easier on our parts. The team is very knowledgeable and pleasure to work with!Weve been using Loan Factory as our lender every time we purchase or refinance our houses including our rental properties for more than a decade. They usually dedicate a team of several members working our loan applications. Thus, they can close Escrow extremely fast, in less than 3 weeks, as long as all contingencies are cleared between sellers and buyers.
Name: N****** N*****
Date: 2023-05-23 02:38:25
Rating: 5
Comment: The team at Loan Factory went above and beyond to guide me through my loan processing experience.I worked very closely with Vivian Vo and Tom Le who were prompt in their responses, gave me excellent guidance, and prepared me thoroughly with what I needed to ensure it was a seamless experience from start to finish. This was my first time going through the process of buying a home but the team was great about answering any questions I had and processed everything with a very quick turnaround time (definitely faster than I thought)! The team really cares about their clients and does a great job of updating you from start to finish. I would highly recommend them to future clients! Thank you, Loan Factory, for being part of this important next chapter in my life!
Name: T*** B
Date: 2023-05-16 23:44:53
Rating: 5
Comment: I have been pleased with the service i received at Loan Factory. I would specially like to thank you to Kevin Huynh, loan officer assistant and his team, Helen, Will and Stephen for their professionalism, responsibility, and kindness. I have been feeling comfortable to discuss my case with Kevin. He spent time and explained all my questions. They helped me to get a good rate and closing a week sooner than as schedule. I highly recommend Loan Factory to you. Again, I am grateful for all your support.
Name: B***** A****
Date: 2023-04-14 03:22:34
Rating: 5
Comment: We had a great experience working with Loan Factory. Everyone was super helpful and made the experience smooth. We felt like we got a good deal on our lending and got honest answers the whole way through. Big thanks to our loan officer Gary, and especially to our loan processor Mel - She was really helpful and always on top of everything for us. Would recommend Loan Factory and would use them again.
Name: J**** M*******
Date: 2023-04-11 01:39:06
Rating: 5
Comment: I will give all the stars to Loan factory employees for their exceptional professionalism and timely response for the mortgage needs right from inquiring about mortgage rates till end of escrow. Special Shout out to Ryan Domingo for making sure that all the queries are answered in a timely manner and clear/precise. This is my 3rd time working with Loan factory in last 7 years and I feel every time the service response is quite exceptional. Way to go Loan factory staff and management..!!!
Name: T**** N*****
Date: 2023-03-08 06:55:20
Rating: 5
Comment: I am grateful to Loan Factory for helping me buy my dream house. As a first time home buyer, I did not have much knowledge on the mortgage loan. Fortunately, Loan Factory made the whole process go smoothly and offered me a very competitive rate. Many thanks to Helen Nguyen, Van Anh and other team members who directly took care of my application; especially Helen who worked with full of energy and passion to get the best outcomes for her client. She always answered my calls and emails in a timely manner with precise information and suggestions. She organized things among the buyer, seller and lender to make sure the closing went well. Highly recommend Loan Factory to everyone.
Name: S* S*
Date: 2023-02-17 14:55:44
Rating: 5
Comment: I am the customer of Loan Factory for almost 6 years and bought 2 houses. Suong Nguyen and Tom Le are the best loan officers I have worked with. They are very professional and kind. They made my loan go through very fast to save my time and money a lot. I will continue to work with them in my next project and investment as well. Thanks a lot!
Name: Q*** N*****
Date: 2022-12-06 05:09:35
Rating: 5
Comment: Loan Factory & Team Khanh, Helen, and Will are truly amazing. They managed to find us a really low rate which is highly appreciated giving the current market. They assisted us every step of the loan and promptly answers the questions that we had. We closed a week earlier than planned. Everyone is super impressed. 100% highly recommend. Will come back for refinance in a year or so for sure.
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Name: W****** Z****
Date: 2024-07-02 13:38:33
Rating: 5
Comment: Professional team. Great communication. Fast and smoothly processing of application. 100% recommend Loan Factory.