LOFT in Rochester

Review №1

2015-10-30

They ordered me an item because they didnt have the size in the store, but ordered the completely incorrect item. If I wanted the correct item with free shipping and the discount I had to come back into the store. I also had to come back into the store to return the incorrectly ordered item or I had to pay 7.95 return shipping. They did nothing to help me over the phone!! I dont have a lot of time to keep going back and forth to the store. Very FRUSTRATED!!!!

Review №2

2018-10-20

The lady at the cashier tonight was not that friendly and helpful. Also I showed her my coupon with 40% + 10% off but told me she didn’t need to scan the coupon because she already knew the promo. Went home and found out only 40% was taken off.

Review №3

2019-10-25

Like the catch phrase goes, Love Loft for their unique, fun clothing & fabulous sales.

Review №4

2018-06-19

The customer service is always great! I always find the best deals.

Review №5

2019-11-16

Very good quality but need more variety in womens sweaters

Review №6

2020-08-30

Staff was great! Even when the power went out.

Review №7

2019-10-05

Nice store and good service.

Review №8

2019-01-17

My wife always finds something o well thats the point right?

Review №9

2019-06-23

Good experience & friendly staffs.

Review №10

2018-09-20

Friendly and helpful service