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Phone: +1 248-237-9000
Site: https://www.lowes.com/store/MI-R...
Opening hours
  • Monday:6AM–8PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:8AM–8PM
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4.1 (199 comments)

Review №1

2022-04-30

I’ve only had positive experiences with this location in Rochester Hills. Returns, general check-out, special orders or pick-ups, paint mixing - all have been positive. Staff is basically happy and helpful. Plus Lowe’s has a bit more selection than other hardware stores.Can’t comment on contractor services like carpet or kitchen counters... but I’d never do that through Lowe’s or Home Depot anyway, because the customer has so little control and leverage in the way the work is subcontracted.

Review №2

2022-05-01

I cannot express enough how awesome our experience was today, we went in looking for a discounted dishwasher, because ours quit on us and we just bought a new house, and just had a baby a month ago. We had thee best experience with Hana, Dave, and Mike! They gave us the most incredible deal on a front load washer and a dishwasher that we simply couldnt walk away from. I wanted to cry, we have had so many bad things happen the last 3 weeks aside from moving and having a new baby and they made this experience so painless and amazing. Im so incredibly grateful for these three wonderful, caring people. From the bottom of our hearts thank you, thank you, thank you!!! Youre the best!

Review №3

2022-05-11

I would give 0 stars if I could. I’ve been trying to have my floors done for months.First, it took them nearly a month to get me their insurance paperwork. I needed it for my association - it’s NOT an unusual request, like they all told me it was. The flooring tech at the store had to go to corporate to get it for me. It’s plastered all over their website that their installers are insured, but they didn’t want to prove it when needed.The FIRST time they scheduled a delivery for me, they missed it without even a courtesy call. When I called customer service, she was unable to speak to a SINGLE flooring associate or manager. I was eventually called a few days later telling me the flooring wasn’t actually in stock and they were waiting for it to come in. At no point was I told it was a special order.Finally the day comes to do the installation. I was warned it could take two days, so I wasn’t surprised when it wasn’t finished day 1. The beginning of day 2 however, the installer tells me they don’t have enough and won’t be able to finish.And that’s where I am now. That was a week ago, and it’s been radio silence from Lowes. I tried calling on Monday, and the guy gave me the whole “oh well the installer just called us a few minutes ago! You should hear from the store later today.” I’m not buying that at all. I haven’t heard a single thing, and at this point, they REALLY don’t want to talk to me. I’m done with this. I’m close to going out to another store that DOES have it in stock, buying what I need (which I know, because the installer told me how short he was), and hiring someone else to finish the job.Adding a photo to show just how short we were. Really adds salt to the wound.

Review №4

2022-03-16

I had a very good experience coming here to get some brushes with hard bristles on it. The employees there are absolutely wonderful to talk to and are very helpful in regard to letting you know where everything is. I would definitely recommend this place to a friend, colleague, or anyone else looking to get items that are needed for your home improvement.

Review №5

2022-04-11

I have never had a decent experience at this specific Lowe’s. They always seem to be out of everything, while Home Depot down the road has adequate stock. Every time I stop at the store, I always end up leaving to go to Home Depot.

Review №6

2022-04-04

I was looking for kitchen cabinets. The salespeople in the department were more interested in their computer and nails than helping me. They made me feel I was bothering them. There were some good sales but I left.

Review №7

2022-06-10

Use the Lowe’s app select the store may items you find on there if they’re in the store it’ll tell you exactly where to find them. Curbside pick up is great. And they do propane exchange.

Review №8

2022-05-08

Always clean and well stocked with employees that are (mostly) eager to help far more than another big box hardware store.

Review №9

2022-03-24

I always enjoyed Lowes and their selection. I recently found another reason to like them. Clearance plants!! Houseplants that have sat around to long and are partially neglected get clearanced out. I just got 2 good size plants for under $20. If you can nurse them back to health its a great deal!

Review №10

2022-04-16

My husband and I went to Lowes for a bunch of things today. Our cashier Kyle was rude and told us we need to bring the item up or remember the barcode number. So I told him I didnt know I worked for Lowes and cant bring the item up since its locked up! After that he wanted to be nice and try to be helpful once another coworker wanted to help us. My husband and I spend so much money at Lowes to be talked to rudely when spending hundreds of dollars there. Make sure your cashiers know how to talk to customers or have someone watching them at all times because youll lose business that way! So annoyed and unhappy with how we were talked to!

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