LV Auto Service Center in Kalamazoo
Categories
Location on the map
Kalamazoo, Kalamazoo County, Michigan, US
Accessibility
Offerings
Amenities
Crowd
Planning
Site: https://lvautoservicecenter.com/
- Monday:7:30AM–5PM
- Tuesday:7:30AM–5PM
- Wednesday:7:30AM–5PM
- Thursday:7:30AM–5PM
- Friday:7:30AM–5PM
- Saturday:Closed
- Sunday:Closed
I am very happy with the service I received at LV Auto today. They looked at my vehicle at the request of Mark from R&M next door (they had just done some body work and the vehicle coincidentally started to behave strangely shortly after). Dxed the problem, which turned out to be a lot less severe than I had feared, and got me back up and running the same day.Between LV and R&M I know where Ill be going for all my vehicle needs in the future, and Ill be recommending them to anyone looking for mechanical or body repair. Everyone was very friendly, professional, and patient with me in resolving my vehicle issues.
Went to Tuffy auto and was quoted $550 for a serpentine belt replacement on my 2000 VW Bug, spoke to Lynn at LV (she’s an angel) and brought my car in, had all work done within a day and left paying $380. Trust these people and their work completely! DONT GO ANYWHERE ELSE!
Took my infinity g35x for a misfire, diagnosed #5 coil was bad, no more work was done. When I went to go get my vehicle, it was backed into another vehicle in the holding area. When I asked about it was told idk, i didnt back it out. Vehicle was still disassembled, was told 2 coils were switched out to verify it was the coil #5, Only 1 coil was touched. Was told $200 for the replacement of the coil, and that it would be a starting point, it may not be the coil but the pcm, I thought swapping coils, like I was told, verified the coil was bad? called a few different places for a quote, they were all way lower in the cost of replacing a single coil. Wont be going back, Ill be telling people I know of my bad experience there.
Took my car in for an electrical issue.. After two weeks and spending 1500. My car was NOT fixed.. Ended up pulling my car out took it to dodge dealer found out it, it was just a bad battery... Apparently they never tested that... Tried to call and talk to the owner about it and he would never call me back. Had to make a complaint with BBB and he still isnt responding... Hopefully he will at some point, step up and do the right thing.:/
Not really impressed with the response time especially when they say they will call when done... Never did. I called, was told they will call back in a half hour. Over an hour later I call back to get a little information with a lot of I dont knows. As long as the fix it in a timely manner I will be happy.Definitely not worth going here. Lynn was nice but Steve lacks communication skills.
Total reviews rating 4.4
51 Reviews for LV Auto Service Center 2023:
Review №1
2022-03-13I meant to write this a few weeks ago but anyway LV Auto is amazing, and do great work. I took my 94 Silverado there and they replaced the pickup coil. Not only was the work completed quickly my truck runs better than ever. The price was very reasonable and they got it running better than ever. I would recommend them completely for all your auto needs and I wont hesitate to use their service again if I need to. Great service great people and very professional. LV Auto rocks thanks guys.
Review №2
2022-03-11Been using LV for years. After looking for my check engine problem recommended taking it to the dealer. They were not sure of the issue, maybe a vacuum leak. Then got a $160 bill. Frustrated!
Review №3
2022-06-21These are the. Best people in Kalamazoo hands down. Wouldnt have my truck anywhere else. Thanks guys for being the professionals professional. Cream of the crop and best you can get for the money. Thanks for all you do.
Review №4
2021-09-29I have used LV Auto for years to service my vehicles. They have always been friendly, honest with their recommendations, and I have not had problems with the work they have done.
Review №5
2022-06-23So far so good as for the costumer service , found what I needed with a 3yr warranty where I had only found a 1yr so thats a plus . pricey but commiserate with the area so will tell you more after the work is done .
Review №6
2021-09-30Steve and crew got a new transmission in my truck fast and at a fair price. Truck runs better than new. Definitely recommended.Will use again.
Review №7
2021-12-09The office staff and mechanics were all super helpful and friendly, and I got my car back the next day! Very quick and easy.
Review №8
2020-04-21Ive taken my envoy here everytime its had any issues. They always take care of it and are very accommodating. I never leave feeling disappointed or worried about my car. Extremely amazing people here who are good at their jobs. I look forward to doing future business with them and I would and will recommend them to everyone I know. Use these guys, great team here and very trustworthy! They really know what theyre doing
Review №9
2022-03-20Great people and great service my truck has never run better
Review №10
2021-11-12Very friendly and treat you like family 😊. They use top technology for wheel alignment and even give you the report to see yourself how bad out it is. Would recommend them for any service you need on your vehicle 😊