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Phone: +1 734-998-5000
Site: https://l.macys.com/ann-arbor-mi...
Opening hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
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Total reviews rating 4.1

199 Reviews for Macys 2023:

Review №1

2021-11-27

A store full of variety of brands and amazing deals. This place always surprise you owing to friendly staff and quality of clothing (Men, Women & Kids) , wallets, perfumes, jewelry, watches and much more, at very good prices. One of the best store to start with shopping in Ann Arbor, due to assortment of brands with steal deals!!

Review №2

2022-02-16

Macys is a joy to shop...i went on the invitation of my sister my niece and daughter...they helped me pick i feel like i spent the day with my fairy godmother...plus we bought leggings to have. We went Mother of the Groom shopping at Macys...they have Karl Lagerfeld sweatshirt z and i am getting a Karl Lagerfeld handbag too... black with white letter z

Review №3

2022-05-05

The new store manger has really brought the morale down,his breaths stinks, his since of style is terrible and the poor Macys employees look so uncomfortable when he is around to “watch over”. Great place to find fabulous deals like the drive is very much worth it. Andrew the Manger is outstanding and Ms.Angela also a manger is such beautiful spirit I walk around just to say goodbye before I leave. But Ed the Manger breath really needs a tick tack or wear his mask so customers don’t have to smell the terrible leftovers he had for lunch.🤢🤮

Review №4

2022-04-12

Nice clean store with a dedicated entrance from the outside. Comes in handy when the mall closes at 8pm and Macys is open until 9. Good spot to find clothing for us or our kids. Of course, the escalator rides are a highlight for our little ones.

Review №5

2022-06-17

I could spend hours just on the 1st floor. Loving the Watermelon cups, pitcher, coasters, spoon rests, etc they have. Loving the whole line of them! Very clean & organized store! Thats always a Bonus!

Review №6

2022-05-20

I placed an order online for mothers day. I placed the order on May 3rd. The order was never received. I have call several times and have spoken with a different person each time. I trying to get a refund for some shoe that were ordered but never received. I spoke to Sebastian and he was absolutely no help. I spoke to Phylicia and she was wonderful. She fully explained the process. I then asked to speak to a supervisor. Evelyn and got disconnected. It is so hard to speak with a supervisor. Macy is the worst. How hard is it to get a refund and to speak to someone who knows what they are doing.

Review №7

2022-02-20

Is this store going to keep up with times? Mens department is smaller, less choices...better off at other stores to buy mens clothes. The dual toy area is weird, and some of the home goods sections are not what I would expect. Left to look for clothing for an upcoming trip from JCP and Kohls.

Review №8

2022-07-15

We had sales people, Im guessing 4 coming up and asking if we needed help. Many cashiers were open and the store was spotless. It was about 88 degrees out, but Macys had on the air, nice and cool.I had just came from another major store in that mall and it was HORRIBLE. Smelt bad, dirty and 1 cashier for the entire 1st floor!I will go to Macys FIRST now. Even if I might pay a bit more, at least it will be a pleasure shopping again!!

Review №9

2022-06-12

Stopped in to make a return. The wait was long and the line grew while a single person handled customer service. The worker had a very complex return in front of us. They should be able to call for backup help, especially as the line was growing on a weekend day. So disappointed on how far Macy’s customer service has fallen behind.

Review №10

2022-05-21

Not my favorite Macys. There are other Macys in other locations which cater to all my needs but not this store. Good for basics, casuals, seasonal but not for party wear, occasional outfits.

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