Maita Chevrolet

---

Name: j*** w***
Date: 2024-06-01 14:15:11
Rating: 1
Comment: I thought that I had a very pleasant experience dealing with the sales mgr Robert. He answered all my questions promptly. I never felt pressured in any way. Just an all around good experience. Very happy with my deal on a 2024 Extended Chevy 2500 and Cargo Van. Up until the point that I got the van delivered to me with no title. And then I tried to register it in Massachusetts at the RMV which is DMV for you guys and was told without the title I cant do a thing. They are not responding to my questions and where the title is they said it went to the DMV or RMV but yet theres no evidence or proof that it was sent there I need my title to get the thing registered. Better Business bureau complaint is likely coming in a day. I now have possession of a nice new paid off then turning green in my driveway unable to get a license plate on it because I dont have the title.. unacceptable on every level..

---

Name: C*** G
Date: 2024-05-31 21:02:37
Rating: 5
Comment: Great deal and very easy to work with. Had been looking for over 6 months, and couldnt be more pleased with my purchase.

---

Name: J******* N*****
Date: 2024-05-31 14:32:22
Rating: 3
Comment: Got the job done, the eta given for an oil change and tire rotation was 45 minutes (with my appointment). I didnt get my car back for almost two hours...

---

Name: c***** A*****
Date: 2024-05-26 18:47:00
Rating: 5
Comment: Cruz is an excellent advisor. She explains well, she goes out of her way to make sure everything is covered and discovered. I cant believe she went all the way back until my cars purchase so figure out if the brake fluid and coolant were ever maintained. She saves me money whenever she can. Thank you for putting what was left of the moisture barrier back to help as much as can be helped because they no longer make that part. So appreciate that. Just so many details! Please do something nice for her.

---

Name: M*** L
Date: 2024-05-26 04:17:56
Rating: 5
Comment: Cruz got me checked in and all the paperwork done. She was really awesome to deal with, explained everything without being pushy or talking down to you. After the paperwork was done she walked me over to the waiting area for the shuttle to pick me up. Soon Ron showed up and drove several of us to our destinations, he was a really nice guy, and fun to talk with. I was contacted before the estimated time, and he returned and got me back to pick up my truck... It was a great experience overall, Thanks to all involved!

---

Name: B***** H********
Date: 2024-05-20 15:18:26
Rating: 5
Comment: My power train went out on my Malibu and my warranty was honored so we really appreciated that. Rental car was provided. Thanks great service

---

Name: H*** P*****
Date: 2024-05-17 15:39:49
Rating: 2
Comment: Service was too may days. It cost me money while my truck was down.

---

Name: A*** L**
Date: 2024-05-09 01:29:15
Rating: 5
Comment: My service writer did a great job. She explained what services I needed and why and kept up communication so I knew what was going on. An overall excellent experience and we will definitely continue to come back to Maita in the future

---

Name: D******* S*******
Date: 2024-05-03 23:13:46
Rating: 5
Comment: Abdul took care of us. We had a pretty big issue with our truck- and he got it done

---

Name: G******** O**** G****
Date: 2024-05-01 18:55:36
Rating: 5
Comment: My experience was very positive, I bought a 2023 Chevrolet Traverse and they attended to me very quickly and I go to the agency often and they treat me very well at first something confused me, it was something cultural but now I am very happy and I appreciate the bilingual service even more, very professional.

---

Name: M******
Date: 2024-04-30 16:27:40
Rating: 5
Comment: Excellent experience; everything went well.

---

Name: T***** C****
Date: 2024-04-28 04:42:50
Rating: 5
Comment: The staff was very friendly and helpful. Thank you for all your help. It was very nice experience.

---

Name: R**
Date: 2024-04-27 17:51:49
Rating: 2
Comment: Nothing special about the service. I was told it would take about 13 or 14 days to get the part and about 7 days to put it in. WOW ! The invoice says nothing about replacing the part, only recommend tear down and inspect for debris at an estimate of $7000.

---

Name: Y****** J********* W******
Date: 2024-04-27 07:27:39
Rating: 5
Comment: OMG! Unfreaking believable!! Tony! Tony! TONY!DUDE! You are forever my 💗! Buy here! The nicest people in the bizz! Tony youre a fn rockstar!The guys know thier time is your time. Under 2 hrs in and out!Thank you Chevrolet Maita!!I love ❤️ my new Cosmos!!

---

Name: A***
Date: 2024-04-26 00:15:14
Rating: 5
Comment: Mitchelle was awesome to work with. Everyone I interacted with was kind. What I Loved the most was not being jerked around or played. No pressure dealerships are the best! Especially honest ones, thank you!

---

Name: S****** B******
Date: 2024-04-25 21:50:56
Rating: 5
Comment: Brought truck in at 0700 for lube, oil, filter and issue with folding mirror. Was all done including replacing the mirror by 0930. Very pleased.

---

Name: C********* C*
Date: 2024-04-24 20:54:41
Rating: 1
Comment: This is the 3rd time I came to Elkgrove to possible sell a car from Kelly blue book buy program and ALL 3 teams they said they don’t want to offer me anything lol I’ve brought cars that was worth more than every car they had on the lot. Maybe he raises a eye because I’m young black and successful but I take it as a compliment!

---

Name: S****
Date: 2024-04-22 01:08:49
Rating: 1
Comment: Went to Maita Chevrolet to check out a bolt ev because they were one of the only dealers in Sacramento that would honor the 4000$ ev credit for point of sale. Brought my tradein, a 2021 Kia forte pre-owned(still under warranty and warranty transfers) with the KBB instant value cash offer for 14,800. Before going in, I was very adamant that I would not take anything lower than 14000 for my car. Salesmen ended up offering me 11k. Of course I declined, and asked for a written copy of this offer to show KBB that this verified dealership of theirs is low balling offers by almost 25%. Salesman declined to give me a written offer. I walked away. Ended up going to a different dealership, who offered the full 14800 (but no 4000$ credit point-of-sale unfortunately)and walked away with a beautiful Chevy bolt. Long story short, dont waste your time with this dealer, others before me warned me and I wish I had listened instead of wasting my time. I mean, they practically just lowballed me for the amount of the EV credit.

---

Name: S G
Date: 2024-04-17 21:39:09
Rating: 1
Comment: Sat in the service line for 20 minutes without being greeted or acknowledged, so I left. This was disappointing, especially since its my second unsatisfactory experience with the service department.

---

Name: C********** P*****
Date: 2024-04-15 14:10:47
Rating: 5
Comment: Robert the fleet manager was great. He was straight to the point and made the experience easy. Cesar, was great too. Super easy to talk to and relatable. He worked as hard as he can to make a deal for me. I appreciate his hard work. Maria from finance was easy to work with and made the finalization process easy.Guillermo however was horrible. He said he was trying to help, when all he kept doing was manipulating the numbers. He repeatedly kept coming back with a quote the included an alarm system that cost $1500 that I did not want.I called Robert on a last ditch effort and proposed my last offer and they made it work. Thank you Robert, Cesar and Maria!

---

Name: C******** G*******
Date: 2024-04-14 13:27:02
Rating: 5
Comment: I purchased my 2018 Jeep with Josh. I have no complaints. He made it work for me. And got me a great deal. Didnt take no longer than the hour. And I was on the road with my Jeep. I am very happy. Highly recommend Josh.

---

Name: J*** S*******
Date: 2024-04-11 22:26:49
Rating: 5
Comment: Good communication. Ive been there a few times for my corvette. Last time was just oil change and fluid change. They also did work on the convertible top and even helped out with my radio upgrade. I will be going back.

---

Name: B*** P**** (*****
Date: 2024-04-11 05:36:15
Rating: 5
Comment: I have never experienced such a smooth experience!!!! Everything was done over the phone /online, and my car was delivered to my door. My sales rep - Mitch was great!!! I will definitely will be coming back for my next car…

---

Name: L*** B*****
Date: 2024-04-10 14:12:41
Rating: 5
Comment: The advisor who assisted me, Cruz, kept me informed about everything, and provided pricing and priority of needed services.

---

Name: N******** D***
Date: 2024-04-08 22:37:47
Rating: 4
Comment: I received very good customer service.

---

Name: D***** J******
Date: 2024-04-08 19:40:46
Rating: 5
Comment: Raj and Jim made the buying experience amazing.

---

Name: J**** B*****
Date: 2024-04-06 17:10:58
Rating: 5
Comment: Great Job as the Mechanics completed my Oil Change and Tire Rotation and they also changed my air filter and Cabin Filter. They were very quick with the service.

---

Name: D************ S*********
Date: 2024-04-03 18:26:45
Rating: 2
Comment: You had my car for five days, it cost 600 dollars and now I have to drive it for 200 miles to see if what was done will fix it. I was told my power steering was leaking but I park in the same spot every day and I don’t have any spots on the driveway. I find it hard to trust what I’ve been told

---

Name: C****** S******
Date: 2024-03-30 22:19:11
Rating: 5
Comment: Offered immediate $7500 discount on electric Chevy Bolt off MSRP! No IRS paperwork for us! Made it easy.

---

Name: S**********
Date: 2024-03-26 06:09:36
Rating: 1
Comment: Provided every possible detail to be a lay down sale for Josh through text all day. Supplied pictures of my trade in, previous values from other places. I pulled up and Josh showed me their Bolt EV, 21 miles already in it with huge spiderwebs on it. Not the best start for a new car, it has been on the lot for almost 100 days, but I was willing to look past this.. Josh started having me fill out all the paperwork after I offered to wait until his manager looked at the trade in to confirm trade in value. He reassured me “he’s not happy but he will do it”. 15 minutes goes by and I finish up the paperwork for the manager to try to lowball and change the offer on the trade. He wanted to go down 3k I said I’d go down $500 max, from there they let me walk. Waste of time.I would’ve just sucked it up, taken the difference off the MSRP of the bolt if I was them. The entire left rear view was covered in spiderwebs with leaves stuck in it. It had 21 miles. It wasn’t exactly a gem.

---

Name: S***** S*******
Date: 2024-03-25 01:22:36
Rating: 5
Comment: It was a nice visit at the dealership ! Mommy brought home a 2024 chevy silverado!! Thank you!

---

Name: B**** O****
Date: 2024-03-22 01:15:16
Rating: 1
Comment: Horrible experience dealing with Vincent valdez,had rain guards installed in January of 2024,since then I have had a problem with ALL the windows hitting the rain guards,March 19 2024 the driver window hit the rain guard and fell inside the door so I took it to maita chevrolet to have it fixed was diagnosed with needing a new regulator,I got that fixed but the windows are still hitting the rain guards when rolling up,personally I think chevy installed the rain guards incorrectly, and they didnt fix that problem when that was what I told Vincent that was what I also wanted done.

---

Name: F****** C******
Date: 2024-03-11 17:26:51
Rating: 5
Comment: The staff was friendly and they did everything they could to make sure I left with the vehicle I really wanted.

---

Name: G**** H***
Date: 2024-03-08 16:23:13
Rating: 5
Comment: It went well, You found me the car I was looking for and drove it to Oregon for us. That was strange but nice. Thank you.

---

Name: B******* T********
Date: 2024-03-02 01:25:03
Rating: 1
Comment: Horrible experience. They sold me a jeep that had been in a previous accident without disclosing that to me. When I tried to contact them I was brushed off and told someone would reach out which of course never happened! Once they have your money they do not care about you. Horrendous customer service, will never shop there again

---

Name: D******** C*******
Date: 2024-02-23 21:01:03
Rating: 5
Comment: From the beginning it was an amazing experience with Raj, He greeted us with respect and helpfulness. Raj was very helpful and wasnt pushy like some car salesman can be . He listened to what we were looking for and guided us through the whole process. I highly recommend asking for Raj to help with your car needs. We will definitely be back and recommending him to our friends and family. Thank you so much Raj. We are extremely happy !!!

---

Name: P****** M****
Date: 2024-02-22 20:19:38
Rating: 4
Comment: Very pleased with my purchase and the process. Was disappointed that the vehicle was close to empty when I pick up the vehicle. Fist time for this after buying multiple vehicle for Maita.

---

Name: J**** N******
Date: 2024-02-20 19:10:18
Rating: 4
Comment: A little long. When they returned the truck, it was far away and didnt tell me where it was.

---

Name: J**** G*******
Date: 2024-02-20 00:07:37
Rating: 5
Comment: Dante and Bryan really great guys. Very helpful and knowledgeable!! You cant go wrong buying a new or used car here.

---

Name: K**** F********
Date: 2024-02-16 20:26:44
Rating: 5
Comment: Maita continues to do an excellent job of taking care of my car. It all starts with Alfredo who listens to my concerns and addressing them promptly. He kept me informed along the way and made sure that the repairs were completed on time and in this case early.

---

Name: V*** K***
Date: 2024-02-05 14:40:45
Rating: 1
Comment: The most disrespectful, dishonest & unprofessional customer service I’ve ever experienced. After speaking to a salesperson on the phone about a specific car I wanted to see & my specific car needs, I drove over an hour to the dealership only to be told he had no idea where the car I had inquired about actually was… He was then unable to show me a single car that fit the requirements we had discussed in length over the phone. We left within 10 minutes of arriving after realizing what a phony this dealership & its staff are.

---

Name: M*** H****
Date: 2024-02-02 06:34:59
Rating: 1
Comment: I had 2 known issues that I went there for. They charged $200 to diagnose one problem that should have taken 30 minutes. The other problem I told them I had a hole in my washer fluid line and said exactly where it was. They charged me $99 to tell me exactly what I had told them. Very evasive when I challenged them and then couldn’t understand why I wouldn’t authorize them to do the work. Just my experience. I won’t return.

---

Name: G***** M*******
Date: 2024-01-30 15:19:58
Rating: 1
Comment: Horrible customer service. Worst service Ive ever experienced with a chevy dealership. Highest prices. The Spanish sales team are very rude and lazy. Ghetto x con looking sales reps who will block your exit as your leaving and aggressively verbally attack you because you refuse to make the purchase. I refused to listen to his (Guillermo) condescending attack on my reasoning and began to leave when he jumps up and blocks my exit. He was so angry yelling after me to get out of here and off this property now as Im already leaving 😤I had 20 thousand cash down-payment and I did not want to finance over 40 grand and stated so from the beginning. I feel this was more than reasonable for a used truck with fender damage. He wanted to finance 41,000. 1,000 more than what I was willing to pay. He wasnt willing to lower by 1,000 so I declined and was leaving and that made him mad.Go to Folsom Chevy or Future Chevy. Best service, best prices, and they will go above and beyond for your business. Both locations had the same truck for 6 and 7 thousand less. Financing 35,000 and 37,000. Plus both dealers were willing to do add ons to the truck to make the sale even better, both gave dealership warranees and Folsom gives limited lifetime warranties and 10 Year roadside assistance.

---

Name: C******** W
Date: 2024-01-26 19:52:16
Rating: 5
Comment: Im pleased with the service I received at Maita Chevrolet. Robert who assisted me in the buying process was very helpful, honest and patient. This was the fastest and smooth transaction and I was on off with my brand new car in no time. Thank you for taking the great service!

---

Name: R******* C***
Date: 2024-01-25 15:13:28
Rating: 5
Comment: Another great experience with Chevy! Alfredo is the best service advisor, so helpful and reachable. Thank you to everyone at Maita!

---

Name: J**** H****
Date: 2024-01-23 14:58:15
Rating: 5
Comment: I had a very easy going buying experience with Mr. Gala. Came in just wanting to test drive the bolt euv and he helped and guided me through the entire process of purchasing, including finding and ordering the right car. Will definitely be looking for his help going forward and be coming to Maita Chevy for servicing as well.

---

Name: S***** H******
Date: 2024-01-22 16:27:57
Rating: 1
Comment: Dont come to this location if your looking for great customer service for our Latino community. Latino reps are very rude. Highest prices and no perks for buying here. Folsom Chevy is the place to buy.

---

Name: R**** G***
Date: 2024-01-06 21:14:46
Rating: 1
Comment: Was refused a test drive, as our salesperson Clemente said: “People who want these trucks don’t want any miles on them.”Alright, well people who spend money on trucks don’t blind buy vehicles. I was fully prepared to purchase a truck today, but the pretentious and frankly odd behavior of the staff fully turned me off from Maita. You get better customer service buying a $2 burger at McDonald’s.Unless you enjoy feeling like a burden to a car salesman, I’d avoid coming here.

---

Name: D*** H*****
Date: 2024-01-05 18:52:33
Rating: 5
Comment: The best experience Ive ever had at a dealership. Robert & Travis were great. This is why its still better to go to a dealer instead of buying online.

---

Name: P**** I
Date: 2023-12-26 02:46:39
Rating: 3
Comment: Service lady Cruz was awesome helped me out with a great attitudeand very professional! The only thing I dont like about Maita is that I just purchased my vehicle 5 months ago and check engine light already turned on and diagnostic was $199 like please give us customers this info before even purchasing a vehicle from you all. Thankfully Cruz was able to help me out for this time.

---

Name: S****** B*******
Date: 2023-12-15 20:07:10
Rating: 5
Comment: Vanay was friendly and very helpful. It was the most fun I’ve ever had buying a vehicle!

---

Name: T*** B*******
Date: 2023-12-11 14:56:01
Rating: 1
Comment: The service department returned my car with the cover for the engine and foam padding loose on top of the engine and the foam padding was ripped. They were just thrown on there. They didn’t bother toPut that back together the right way. Will never go there again

---

Name: G******* S*****
Date: 2023-12-08 15:20:40
Rating: 4
Comment: Very friendly staff to work with. Worked with Service Manager Mike Moody who confirmed my concerns and promptly arranged a staff take the vehicle in for repairs. I was also given a ride home and picked up after the repairs was completed. I thank all the staff including Service writers Vincent and Alfredo for being so prompt in handling the repairs.

---

Name: E******** A******
Date: 2023-12-06 14:07:05
Rating: 5
Comment: Alfredo has great customer skills. He is knowledgeable, courteous and quick to action. He is an asset to Maita.

---

Name: R**** D*****
Date: 2023-12-04 20:03:32
Rating: 5
Comment: They were very accommodating & professional. Would definitely continue to use Maita Chevrolet, Elk Grove in the future. A+

---

Name: T** P****
Date: 2023-11-29 15:45:46
Rating: 5
Comment: They were great communicators and have the best prices I found anywhere in the state. JP Hollis was a great salesperson and I will return just because of him.

---

Name: r***** p*****
Date: 2023-11-28 16:42:08
Rating: 5
Comment: The sales rep was awesome. The whole team treated my family like a priority and we left very pleased.

---

Name: D*** L*******
Date: 2023-11-28 15:49:11
Rating: 5
Comment: Great Chevy dealership in Elk Grove! My saleswoman Elisa was amazing, and it was a painless experience leasing a new 2024 Trail Boss LT truck. Maita Chevy gave me a great deal on a lease with all the customer discounts offered and I even got a Costco Member incentive discount too. Dino, Granite Bay, Ca

---

Name: R****** S*******
Date: 2023-11-27 20:30:10
Rating: 5
Comment: My service writer was all three of the most important things I’m looking for in a business.1. Professional2. Knowledgeable.3. Honesty .It’s great to find a service person you can trust is going to treat you with respect and be sure you are taken care of.

---

Name: J*** R****
Date: 2023-11-27 19:09:02
Rating: 5
Comment: Mrs. Alisa, Is a great dealer for y’all, her hard work, dedication and support for myself helped me make the right decision and choice for my family. We looked at three other vehicles that y’all had and then we chose the 2024 Chevy Equinox Premier as our final choice. My wife now wants to go back to your dealership and get a Chevy Equinox for herself, and she wants to work with Alisa. 😊 thank all of you for your help and support. 😊

---

Name: R*** L*******
Date: 2023-11-24 16:20:18
Rating: 5
Comment: Communication from our Sales rep Daulton was great. Start to finish he worked hard to make sure my wife and I were satisfied and stayed late to go over the vehicle features with us. I would highly recommend this dealership.

---

Name: J*** A******
Date: 2023-11-14 15:39:05
Rating: 5
Comment: Raj was so easy to work with. He was very professional, responded quickly to our initial email inquiry, did a great job explaining the features of the truck, and he made the purchase a positive experience.

---

Name: B*** Z**********
Date: 2023-11-04 23:56:40
Rating: 5
Comment: Jim sent us to Robert Gala and he sold us the car .The Best salesman we ever had.Hes a great salesman my wife is hard to please he did a great job.Bill

---

Name: A*******
Date: 2023-10-30 02:40:20
Rating: 5
Comment: Let me start off with this dealership helped so much with purchasing my first car specifically Brayan, Daulton and Travis they all made it really easy straightforward and helpful with process and with even helping me get insured.

---

Name: J***** T******
Date: 2023-10-24 23:43:12
Rating: 5
Comment: JP responded quickly to my online request for information. He was also prompt with any questions I had via text. Upon arrival JP greeted my wife and I and took us directly to our new truck. Every one we met was friendly and low pressure, they gave the facts about the truck and the price and didnt screw around. Made the process easy.

---

Name: a****** l******
Date: 2023-10-23 20:59:16
Rating: 5
Comment: We had a fantastic buying experience with JP. The process was one of the best auto experiences we have had. We highly recommend Maita Chevrolet and look forward to working with them in the future.

---

Name: R****** N*****
Date: 2023-10-23 13:19:32
Rating: 5
Comment: Have had a great experience, from when Vanay helped and sold me my Corvette, and Eric very helpful with paperwork, Alfredo great job getting me and my needs into service. Tom mechanic very helpful explaining things to me and making my Vette look a lot better. A-1 Thanks

---

Name: S******** D***********
Date: 2023-10-15 01:06:23
Rating: 5
Comment: Brayan and the team helped me when I didn’t think it was possible to get into a good car and I couldn’t be happier. Made it super easy and truly helped me out. Best experience I’ve had.

---

Name: A***** R**
Date: 2023-10-12 17:23:02
Rating: 5
Comment: Recently purchased my new 2024 chevrolet equinox from maita chevrolet with the help of the maita team! They went above and beyond to make it possible for me to drive off in a new car! I would recommend them, customer service 10/10!!

---

Name: j**** N****
Date: 2023-10-01 03:05:05
Rating: 5
Comment: Very smooth on all sides of process. No hidden fees no false promises. Ordered truck prior to arrival. Great communication.

---

Name: R**** M*******
Date: 2023-09-29 06:15:44
Rating: 5
Comment: A few years ago I brought a car when Donte was a sales man he always kept in contact had great customer service A1 service! So because of his service here it is I came back to get another car for me and my wife Sevy was the sales man and him and Donte went above and beyond to make it possible to get the car my wife and I really wanted I had expectations to to do a trade in and changed my mind at the last minute. I was at work and next thing you know they told me and my wife on the second day they said pick up your car. I love the Customer service and how they went above and beyond to make it happen. Best place I have ever done business with when it comes to purchasing cars. Also Donte is not even a sales man anymore but he went above and beyond and I appreciate all the people that made it happen. Sevy emailed me to check on how it was going with the car send me you tube videos to help me out. All I have to say is go to Maita Chevy and purchase that car from SEVY!!😂👍🏽 Also shout out to Guillermo man behind the scenes but he deserves credit as well they all did great! Im a private person but get the RIms they go hard.

---

Name: C******* S******
Date: 2023-09-25 14:52:56
Rating: 5
Comment: These 5 stars is only for Brianna and the person who worked on my car. If it wasn’t for Brianna this whole experience would have been horrible! Your managers and other females in the office need to take some classes on customer service.I would never recommend this dealership to anyone.

---

Name: k**** c****
Date: 2023-09-21 05:18:05
Rating: 5
Comment: I have known Alfredo Sandoval for many years. I could not believe he still remembered me. He is a fantastic employee. He is very kind, knowledgeable and trustworthy. My car was done is a short time.

---

Name: S** J******
Date: 2023-09-18 21:37:10
Rating: 2
Comment: Overpriced compared to other dealers. This is fine and thats why we shop around and haggle (its a normal part of buying things sometimes, caveat emptor, etc). Their automated emails are too spammy though and those who answer them dont really read or understand sometimes (or pretend not to). Its like taking to a spam bot trying to make a deal with these guys. Shop around .. much better dealers out there.

---

Name: T** C******* C******
Date: 2023-09-18 15:42:49
Rating: 5
Comment: This was the very Best Experience I ever had ordering and buying a car!Kent, Peter and Art all walked me thru the process and made it fun!

---

Name: D***** S*****
Date: 2023-09-08 23:06:57
Rating: 5
Comment: We had a great car buying experience! Low pressure every step of the way. We ordered our car online, and Elisa helped us every step of the way from placing our order to holding the vehicle for us when it came in while we were on vacation, to walking us through all the perks our vehicle offered!

---

Name: B S
Date: 2023-08-29 14:24:19
Rating: 5
Comment: My Service Agent Cruz is the model to base customer satisfaction on. Cruz was kind, professional and courteous. Constantly gave me updates so I never had to worry or be concerned. Communication is key in everything! Thank you Cruz!

---

Name: D**** C*****
Date: 2023-08-28 00:55:55
Rating: 5
Comment: Thiz place is amazing, however their schedule is always buzy, cant pop up and get a service, like speedee do, speedee took me and got me an oil change within about 15 to 20 mins, wish the could do the same, overall from my experience they are amazing :-)

---

Name: J**** R********
Date: 2023-08-12 16:13:30
Rating: 5
Comment: Overall an amazing experience. Salesman, management and the finance person were all a pleasure to work with. Fast, friendly and knowledgeable

---

Name: S********* M
Date: 2023-08-01 16:51:37
Rating: 5
Comment: Nice experience. Tim was fun to work with. He and Fred made sure we had a deal that worked for us.

---

Name: P**** I*****
Date: 2023-07-26 21:04:15
Rating: 1
Comment: I just bought my car here 1 month ago and already needs an oil change and breaks. I was told tires were new and tires are very wasted I will need to put new ones soon. I wasnt able to see the car well since it was getting dark and I was really convinced with this dealer since it had good reviews and ends up being the worst one Ive been to. I dont recommend you buying your vehicle here management is very unprofessional I tried emailing and calling and nobody ever gets back to you.

---

Name: A****** L****
Date: 2023-07-26 19:14:18
Rating: 5
Comment: Raj took time with us and never made us feel uncomfortable, pressured or felt like there were any games being played like we’ve experienced in past sales experiences. I want to personally thank him for that!! Rick in finance was friendly and helpful! He even came out to take our pictures!! Great team at Maita, Elk Grove!!

---

Name: C********** G*****
Date: 2023-07-26 17:11:03
Rating: 1
Comment: Poor customer service! This (dealer) had my vehicle for 4 days and barely diagnosed the tires and rear dif by ear. I had to call 6 times for a status update on my vehicle and even spoke to a manager that stated the service coordinator would call me back after lunch! I pulled my vehicle, payed un-necessary diag fees and took it to Ring and Pinion Service in Rancho that diagnosed (for free), upgraded my rear dif and had it done in 1 day for a fair price! Thanks for nothing Maita Chevrolet Service!

---

Name: L** S******
Date: 2023-07-25 15:08:46
Rating: 5
Comment: They had the truck that we were looking for. Raj Allazeh was our salesperson and he was amazing. He was knowledgeable and was very accommodating to our schedule. He made contact and made sure he answered all our questions and more… without pressure. We liked his style; friendly but not pushy. The finance staff were also great! The “negotiator” was patient with explaining details to us and clear with our options. The finance guy was friendly as well! He connected with us and not just print and sign papers. He does need a new office! It was the hottest part of the building!!!! Poor guy.

---

Name: J**** S********
Date: 2023-07-25 06:07:39
Rating: 5
Comment: Came in to replace my front catalytic converter on my equinox and ms Cruz got the job done quick and easy, definitely recommended .

---

Name: R***** B*******
Date: 2023-07-19 14:50:30
Rating: 5
Comment: Our sales representative (Tony) walked me and my spouse through every step of the process of purchasing our vehicle. He was knowledgeable about the vehicle and was polite in his interaction with us.

---

Name: R****** P***** R********
Date: 2023-07-11 18:05:32
Rating: 5
Comment: Very nice employees, nice waiting room, and also bought a 2023 traverse rs

---

Name: c*********
Date: 2023-07-01 16:42:36
Rating: 5
Comment: Shuttle service is great. Appointment time respected. Work done quickly before promised, final cost below estimate, and as expected.

---

Name: c*********
Date: 2023-06-25 17:33:06
Rating: 2
Comment: I went through about a half hour of online pre-sale questions online followed by several texts about a purchase of a vehicle which was listed for sale. I confirmed an appointment to test drive and purchase the car. About an hour later I received a call from a sales manager who was professional and polite informing me “They” had taken the car to a show and it would not be available until Monday. This car was just listed last night. Very unethical. I am at least happy they called prior to me driving an hour. ***Follow up*** I was informed today the vehicle sold yesterday (The same day I inquired about it). I guess I wasn’t worthy to purchase it. I bought from another dealer yesterday. I suggest you do the same.

---

Name: M***********
Date: 2023-06-12 18:59:25
Rating: 5
Comment: My representative for the last few years has been Alfredo. He always does a great job with communication and helping me with all my questions and concerns.

---

Name: J** M*******
Date: 2023-06-09 02:04:28
Rating: 1
Comment: I arrived ready to buy. The sales rep met us in their parking lot. I handed him the spec sheet for my desired vehicle. The rep showed no interest, suggesting I place a deposit and order for delivery in 6-9 months. He didnt even offer his name or give me his card.Today I bought the vehicle from another dealer. Transaction completed in couple hours with NO EXTRA DEALER MARKUP!

---

Name: M****** G*
Date: 2023-06-07 14:31:57
Rating: 5
Comment: Everyone I dealt with was very friendly and in formative. I really enjoyed working with Raj Alazzeh, best sales person I have ever worked with, very personable will maintaining total professionalism.

---

Name: C****** G****
Date: 2023-05-30 21:01:03
Rating: 5
Comment: I am a first time buyer at Maita Chevrolet. I could have used other Chevrolet dealers to buy the same vehicle much closer to my home but I chose Maita Chevrolet because of the interaction with the salesman Brayan Meza. He was friendly, courteous, professional and honest. The day of my scheduled appointment I received I a courteous call from the manager Fred, which I appreciated very much. When my wife and I got to the dealership we were greeted by Fred and he made us felt welcomed. Brayan took good care of us and showed us all the features of the vehicle that we ended up purchasing. His supervisor Matt treated us respectfully during the negotiation process. I felt I was given a fair price for my trade-in. Matt was also helpful in giving us background information as it related to our finance options. At the end of the deal, we worked with Dodger Rick in finance. He was friendly and helpful during the signing of the contract. He explained the warranty option and I did not felt pressured to purchase. (Note: I did purchase due to all the new electronics and gizmos in the vehicle to which I could not repair on my own). I really appreciated the overall customer service experience I had with Maita Chevrolet and would definitely recommend to anyone and buy from again.

---

Name: N**** S******
Date: 2023-05-24 17:20:17
Rating: 5
Comment: Alfredo was awesome, went the extra mile to escort my wife and her car to the dealership when her car broke down a block away from the dealership. Pricing for a new transmission was competitive to private mechanics in the area. Overall service was great, turn around on the repairs were exact. Alfredo gets a huge thumbs up from the Stevens Family.

---

Name: R P****
Date: 2023-05-18 00:10:38
Rating: 5
Comment: This place was so cool I just got a new car yesterday!

---

Name: m****** s****
Date: 2023-05-15 15:22:44
Rating: 5
Comment: I called in and explained what i wanted and they were able to find my car. went through the #s and agreed on terms and price. i drove in and signed papers and drove off with the Car. excellent.

---

Name: D**** S*********
Date: 2023-05-15 14:52:57
Rating: 4
Comment: Tire pressures read fine after driving the car. I was told there would be a charge to diagnose the control module. It seemed then and still does reek of lack of knowledge or scam.

---

Name: j**** a*******
Date: 2023-05-12 19:40:19
Rating: 3
Comment: This place is falling apart.. cold coffee and takes long for service to call you back. Longer then it use to be, maybe they are short staffed. I miss the deli and coffee shop and it seems like the place needs new paint and to be moped. Its aging..

---

Name: L*** G*****
Date: 2023-05-07 01:41:18
Rating: 5
Comment: Luis Garcia and staff were friendly and informative. The Luis Garcia utlized text and email to keep me informed on my vehicles arrival date.I am pleased with my new vehicle and the purchasing process was so simple it was surreal!Thank you so much.Happy customer!Lori A. Gamino

---

Name: L***** Q*******
Date: 2023-03-31 20:03:13
Rating: 5
Comment: My 2013 Chevy Equinox was towed into the dealership with what turned out to be timing chain issues. Cruz was my representative and from the time I dropped it off until the day I picked it up, she was exceptionally friendly and informative. She regularly called me with updates on my vehicle and explained the process and recommendations in a way a could understand. I was able to trust what she told me and left feeling confident that my car was thoroughly inspected and repaired. Solely due to my positive experience with Cruz, I plan to bring my vehicle back to the Maita service center for oil changes and other needs. She is a credit to your service center. Thank you for the positive experience!

---

Name: F******** V*********
Date: 2023-03-31 16:29:18
Rating: 5
Comment: I had the pleasure to work with James as my sales representative. James explain to me the process answered my questions. He was very helpful. With the help of Cesar they made this process easy to finalize. Went in Monday afternoon after work and that night, I had a new truck. I will definitely recommend James to anybody who is looking to purchase a Chevy.

---

Name: A****** A*****
Date: 2023-03-30 00:25:48
Rating: 1
Comment: Liars and Con-men. Im having financial trouble so I accepted a very low-ball offer on my truck. I was told by Clemente if I go today he can cut me a check for that offer today. After driving 30 minutes in the rain with my young daughter I get there and after 20 minutes of being told even higher potential offers Im told an even lower offer by thousands. Im blown away at the lack of integrity and ethics Miata Chevrolet had shown. My last 2 trucks were Chevys and I loved them but I will never be getting another one after that treatment.

---

Name: D******* C*****
Date: 2023-03-29 04:16:16
Rating: 5
Comment: Elisa was great to work with. Elisa was knowledgeable, personable & quick. Elisa answered all of my questions & made this car buying experience quick & easy. I will definitely be recommending her to my friends and family looking for their next vehicle!

---

Name: L*** D****
Date: 2023-03-10 15:00:39
Rating: 5
Comment: WOW, what an experience! Clemente was AMAZING! As a first time buyer, I was extremely nervous walking into the dealership. The second I met Clemente, all of my anxiety went away. He listened to what my car needs were and set to to work finding me the perfect vehicle. My 11 year old son even commented on how cool Clemente was. Cesar was also super helpful and kept things funny and light... I couldnt believe that I was laughing and having fun while making this HUGE commitment! While I was signing my documents, Clemente chatted with my husband and son, never leaving them alone for more than a few minutes. Clemente treated us like family and I was so appreciative of that. In under 2 hours I was driving off in my new Trailblazer! The whole experience was fun, fast and easy- something I never expected. I have been telling all of my friends and family that Maita Chevrolet is THE BEST!

---

Name: R** S****
Date: 2023-03-05 01:05:01
Rating: 5
Comment: Matthew Simmons and everyone else that was involved in the sale were nothing short of amazing. We stsrted the process the night before over the phone and finished up in the office the next morning. The entire process was fast and friendly. Definitely recommend Matthew and the rest of the crew at Maita if your interested in buying a vehicle.

---

Name: J***** F***
Date: 2023-03-05 00:31:44
Rating: 5
Comment: Best car buying experience. Pete made it smooth and easy ! We will definitely be a return customer and recommend all our friends/family.

---

Name: E G****
Date: 2023-03-01 14:28:02
Rating: 5
Comment: Cruz Coronel is an amazing addition to the team! I have had my regular service advisors for years and was sad when they left… but Cruz really made my day! It felt like I was working with someone I have known for years. She was upfront and honest, listened to my concerns and helped me decide the best course of action to take. I will be working with her again.

---

Name: L*** V*******
Date: 2023-02-28 21:39:04
Rating: 5
Comment: Ive been looking for a truck for my wife and I for a year now. We were not in a rush or dont like feeling pressured as many sales people do. We know what we want for payments and didnt want to be forced or manipulated into doing something we didnt want. We definitely didnt get that feeling wit Raj Alazzeh. He was definitely understanding of what we can afford and what we wanted. I definitely appreciate the true organic effort he put into helping me and my wife purchasing our life long vehicle. Thanks Raj!

---

Name: A*** K*****
Date: 2023-02-27 01:16:34
Rating: 5
Comment: I was lucky enough to be able to purchase a new Bolt EUV from here. Raj was extremely helpful. As a Bolt owner himself, he was able to explain all of the features while also giving me some tips on how to get the most out of them. Since I was used to driving a much older vehicle, there was a lot to learn, but Raj was an excellent teacher. I encourage anyone who is considering buying an EV to go to Maita and talk to Raj!

---

Name: R* A*
Date: 2023-02-22 22:32:18
Rating: 1
Comment: Got brand new transmission from dealership and it broke down right couple miles after warranty expires. And Im not alone. Same happened to some of my friends and people on OfferUp. You riping us out, doing it on purpose. God exists.

---

Name: R***** G********
Date: 2023-02-20 19:26:20
Rating: 5
Comment: Alfredo Sandoval, my service writer is extremely professional and kept me up to date on the progress of the services being performed. Waiting area at Maita Chevrolet is very comfortable. Other staff members were very friendly.

---

Name: L******** L*******
Date: 2023-02-16 05:01:49
Rating: 5
Comment: I had to call and make an appointment because the website said nothing was available for weeks. I was able to get my appointment the next few days. Everything went well . I always bring my car here for service. I have also bought my last 3 cars there.

---

Name: R**** H******
Date: 2023-02-12 02:34:25
Rating: 4
Comment: Cruz went out of her way to make sure my truck was taken care of. She made sure I had a ride back and forth from their shop to pick up my kids for school.Driver Ronnie was very nice and was very patient with the multiple trips while I waited for my truck warranty repair.

---

Name: J*** R***
Date: 2023-02-11 00:46:51
Rating: 2
Comment: Crazy expensive. Service was helpful, and the staff was nice, but $179 for a key fob I could get on Amazon for $29. The worst part was that it didnt even cover the price to program it.

---

Name: E*** J****
Date: 2023-02-09 18:32:35
Rating: 5
Comment: The most important thing Raj did was respond and keep in touch while I was searching for a vehicle. Maita Chevrolet has the best options and prices in Nor Cal. I searched for a month every day and I always ended up coming back to their site.

---

Name: B**** H******
Date: 2023-02-09 06:12:18
Rating: 5
Comment: When we arrived we didnt get rushed (which was nice). After looking around Raj wandered over, was able to help and expedited a test drive. He and the finance team were great at explaining possible rebates and getting a fair trade-in value.

---

Name: H***** R********
Date: 2023-02-02 00:49:27
Rating: 5
Comment: My overall experience was awesome. I really appreciated the friendly staff especially trying to help me get our of my old suv into a new one. Thank you so much for everything.

---

Name: T******** S*******
Date: 2023-01-23 15:54:34
Rating: 5
Comment: Derek my sales person and Fred head of sales these guys are the most Amazing, fantastic, the very Best.So helpful, in ordering the Equinox and keeping me informed and tracking on my car delivery .And setting up my car. I highly recommend Maita Chevrolet and Derek and Fred.

---

Name: F***** C******
Date: 2023-01-20 15:34:54
Rating: 5
Comment: My service advisor Cruze was excellent. Very thorough and answered all questions that made me feel comfortable. Great person and always kept me updated.

---

Name: d**** d***
Date: 2023-01-17 03:13:41
Rating: 5
Comment: Extremely happy !! I was a walk-in customer without an appointment that day. Mr. Ali got my car in and out in short time with great customer service. Thank you again.

---

Name: K****** F**
Date: 2023-01-07 00:34:24
Rating: 5
Comment: Daulton was great! He went above and beyond anything expected. Very very helpful. We had a bit of back and forth that needed to happen with ordering a car and me having a grant. He was always 100% available with helpful input. I had an idea from others that I had to be careful dealing with car dealers, but that was not the case here. Everyone I worked with was super friendly and trustworthy. This was not my experience at with some other dealers. I feel lucky to have ended up buying a car at Maita. Totally recommend them!

---

Name: D*** S****
Date: 2022-12-22 21:23:14
Rating: 5
Comment: Hands Down one of the BEST Dealerships I have ever dealt with, and I have purchased a lot of cars. The level of personal connection was A1 . Clemente, Donte, Dave, Bubba make a Great Team . Highly recommend Maita Chevy for any and all you Auto Purchases . They will not disappoint.

---

Name: K**** H******
Date: 2022-12-22 16:22:19
Rating: 5
Comment: My overall experience was very pleasant as usually its stressful...I appreciated the customer service from Vince and communicating on everything that was going on with what needed to be done on my Traverse.

---

Name: A***** W****
Date: 2022-12-21 18:27:13
Rating: 5
Comment: They were the only dealer willing to take my offer without the high pressure haggling. I sent an offer via text and my offer was accepted. We arrived at the dealer a little after 4pm and we were done and on our way home at 5:30pm. Great car buying experience.

---

Name: T** V***
Date: 2022-12-07 04:28:11
Rating: 5
Comment: Was out shopping for a car and end up at maita chevrolet dealership to see what they got in stock. One of the sales guy actually came out and show me a couple of cars which I wasnt expecting. Usually when I go to a dealership, theres no one to be found, let along came out to offer to help with a car. I usually just walked away after browsing theyre in entry, This dealership helped me found the car that I was looking for.

---

Name: J***** F***
Date: 2022-11-14 15:17:42
Rating: 5
Comment: Clemente is a very experienced professional who showed us different cars based on our needs. He is straightforward and friendly. He never argues and shows his disagreements with clients. We are comfortable with him and will tell my friends to shop with him.

---

Name: C** H**
Date: 2022-11-03 20:38:15
Rating: 1
Comment: Brought in a vehicle to have a door lock on the driver side not working. Not only did they charge us for 2 diagnostics at $190 each which is ridiculous when youre supposed to pay for a diagnostic to figure out whats wrong with a car and then pay for the repairs but they also returned the vehicle with a check engine light and the airbag light on and wouldnt make it right with us. What customer service...We have brought and paid thousands in repair work to Maita Chevy, that ends today.

---

Name: E****** V*****
Date: 2022-11-03 20:32:21
Rating: 1
Comment: We’re used to seeing friendly faces that will happily try to sell you a car. This however was a whole different experience. From the first time we stepped into this dealership the sales men were acting like they were doing us a favor and we felt like a burden to them the whole time. We waited for 5 hours, went home and was told we’d get a call the next day. We didn’t. Came back and they said they’ll give us a call on Monday which was fine. Monday came and went never got a call back. I messaged the sales person on Thursday and he apologized for a busy day “yesterday” and still had no answers for us. Main point, they act like you came to a grocery store, “you want the car? Okay fine we’ll give you the paperwork, you don’t !? that’s fine too.” These people will not go out of their way to get you a good deal.

---

Name: R** G*******
Date: 2022-11-01 00:52:24
Rating: 1
Comment: It appears like this location is gearing down to close. Customer service is 0 and at check-out, I had to go find the service guy to find out what was done to my car. I am still having issues with my car, but I do not feel good about returning to this dealership.

---

Name: D** L***
Date: 2022-10-21 23:41:31
Rating: 5
Comment: Gudi was great. He did everything perfect. Sales manager was great also. Not so happy with finance. Typical tried to get me to buy things I did not want and even added stuff Gudi removed. Nothing new but disappointed during to the excellent service from sales.

---

Name: C****** F******
Date: 2022-10-14 16:22:17
Rating: 5
Comment: Vince was fantastic. His communication with everything was top tier and greatly appreciated. He made sure I knew what was happening with my car and transmission every step of the way. Thank you again!

---

Name: S**** T******
Date: 2022-10-04 00:14:45
Rating: 5
Comment: My salesman Daulton was fantastic. Worked with me every step of the way and there was no pressure. Nothing worse than being forced into something. He just wanted me to feel comfortable.

---

Name: C********* G*******
Date: 2022-09-30 02:21:39
Rating: 5
Comment: Great buying experience, Dante always give updates about our order and he responds promptly when I have questions... Really appreciate his help in surprising my husband..My husband didnt know that his car is ready for pickup.. I told him we will stop by at Maita Chevy to check if they have ETA. Dante told him that his car is delayed for 6 months..Then Dante said that they have another car that he might like, but it was actually the car my husband ordered..My husband was so happy when he realized it was it, his reaction was hilarious but priceless. I love it. 😊I will definitely recommend Maita Chevy to all our family and friends..

---

Name: K****** G****
Date: 2022-09-15 15:49:18
Rating: 3
Comment: Maita has sent me 4 coupons for oil changes, I decided to use one $39.95 . When I got there the write up guy Vince, said it’s $100 . Not $39.95 I ask why send it to me ( false advertising) . Can I speak to a manager. He says I’ll fix it. My question is why have me drive 22 miles out of my way and the coupons doesn’t apply to my vehicle,to which you track by the way . Not very happy right now.

---

Name: C**** F*****
Date: 2022-09-05 23:30:51
Rating: 5
Comment: My wife hates car shopping, and Daulton made sure to show us exactly the trucks in our budget and specifications...not wasting our time. He was friendly, attentive, and kept us in the loop throughout the entire process.

---

Name: J**** S******
Date: 2022-08-15 22:08:03
Rating: 5
Comment: In the past 3 years we have purchased 4 cars from Miata Chevy and Donte has been fabulous every single time. He has gone above and beyond to help us out during the purchasing process and after. We would totally recommend Miata Chevy and ask for Donte. You won’t regret it. Great work Donte and thanks for all your help. Also a big shout out to Eric in Financing who made the process stress free as possible.

---

Name: K****** C********
Date: 2022-08-13 17:16:05
Rating: 4
Comment: Dropped my Tahoe off for a clicking noise in the front axle area and squeaking noise in second row driver’s side seat. Axle issue was corrected. Seat could not duplicate issue. Communication could be improved. Received initial call and text from Abdul when Tahoe was taken in. However, after that, there was no status update and Tahoe remained at Maita Chevrolet overnight. I text through texting service for an update and no response. I later called Abdul and left message, however no call back. Later I called again and got voicemail. Asked to speak to someone else and got another voicemail. Called several times before reaching Abdul to obtain status. Communication could be improved as I needed to coordinate with my ride if I needed to pick up my vehicle or not. After I picked up my vehicle, Abdul did give me great detail about what issues were found and what was done. I was overall pleased with the experience and Abdul. I can understand Abdul may have been very busy and didn’t have the opportunity to contact me, however, this would be a great opportunity to offer the feedback that more staff could be used or determine a better channel or communication. Maita Chevrolet is not the only dealership I’ve had this issue with so I’m not sure if this is a dealership wide issue. But it’s really hard to get a hold of someone once the car is being serviced.

---

Name: D S*****
Date: 2022-07-29 03:45:56
Rating: 5
Comment: Jane Cuba was our salesperson and he did a great job with assisting me with my purchase. James kept me advised of price, financing and delivery. Every thing that was promised was delivered and it was a great experience.

---

Name: a* n***
Date: 2022-07-26 15:58:03
Rating: 4
Comment: Staff has always been courteous, professional and pleasant. I drive the extra distance because Ive always had great service and honest answers. Service managers would call to inform me of delays or issues that arise.

---

Name: S***** C****
Date: 2022-07-19 12:54:35
Rating: 5
Comment: If only every car dealership treated people the way Maita treated us, it would be amazing. From start to finish they were impeccable and so personal. Every step of the way we were catered too. I was in the market for another Dodge Ram and noticed they had a few in their lot, email was sent and to my surprise I was greeted with a prompt email reply. We scheduled a test drive for a weekend, however the truck sold within a day of the test drive, but Dante and Daulton got it handled and showed us another Ram 1500 that was even better. Daulton was extremely professional and knew a lot of knowledge of the vehicle and options we had. Management worked with us every step of the way to insure we were going to be 110% satisfied with our purchase, and we are. Cassandra in finance was extremely helpful as well and made the signing process a breeze. WE drove off the lot completely satisfied and they have now gained a lifetime member to Maita. :) Thank you ALL at Maita for your efforts and commitment to making us feel like family.

---

Name: G*** M*
Date: 2022-07-09 01:31:27
Rating: 1
Comment: I can not express how disappointed we are with Maita Chevrolet Wholesale Parts. Our Company buys a large volume of parts from MC and due to the raising cost of fuel the Parts and Service Director Tom Crase added a $3 fuel charge to each invoice of their clients. Let me say, we dont mind helping out however when MC drops off many invoices per day on a single delivery it became apparent MC is profiting from the fuel crisis in America and that is slimy at best! When Tom was question about this, he responded with they have to turn a profit. We are all in this economy together Tom, sticking it to your clients is not the answer. When we refused to pay more than 1 invoice fee per day Tom raised our parts costs and commented MC is not making money on our account anyway. Thanks for stepping on the little guys Maita Chevy! You have some real classy people working for you..

---

Name: G****** T*********
Date: 2022-07-05 17:54:25
Rating: 2
Comment: I came in because My screen on my 2019 Equinox went black and I could not seem to operate anything on that screen and I left my car with the dealer for 4 days and they said that they fixed the problem. The next day the same thing happened. Now my car is back in the shop hopefully to repaired correctly. So, I have paid for something that is not corrected.

---

Name: R***** M**********
Date: 2022-06-30 18:34:45
Rating: 5
Comment: I am amazed at the service I received at Maita Chevrolet. Best by far from any dealership I have experienced from a vast and diverse range of experiences.Vincent was my Service Advisor at this location, and he was top notch in his customer service skills. He kept me informed throughout the intensive repair so that at no time did I feel in the dark and I felt like I was completely in control of the process and decisions. There was never any work done or any charges made without my approval which is incredibly reassuring, especially after having some pretty bad experiences in the past with other dealerships.I can honestly say that Vincent, and this dealership, go above and beyond to ensure that their customers have a positive experience and receive the best service possible.Thank you for leading the pack with setting the bar high :)

---

Name: C**** S******
Date: 2022-06-25 01:32:55
Rating: 1
Comment: I have a 2013 chevy volt so I have to be selective with where I can take my car for repairs as shops require volt certified technicians. I have taken my car twice this month for repairs and they keep dropping the ball. The service managers are nice and polite but their mechanics seem like they rush on repairs. They didn’t fix the initial problem the first time and when they seemed to identify the problem on round 2, internal cables connecting to my shifter were sticking out of the console ! I noticed it right after I paid my bill and given my car back. Their mechanics are not doing a comprehensive check. I’ve already spent $1300 in repairs but the end result I receive doesn’t feel it was worth the expense. I am considering looking elsewhere in the future. Not happy at all.

---

Name: M****** C*****
Date: 2022-06-14 01:27:05
Rating: 1
Comment: Terrible customer service. I have brought my 2016 Suburban in several times in hopes someone will do the right thing and repair a defect in the on-star antenna that allows water to leak in anytime it rains. The water damage ruined my navigation system. The warranty says it doesn’t cover leaks and seals, and Maita Chevrolet will not fix it unless I pay for the repair. This is a manufacturing defect and I have spent hours dealing with GM corporate as well as Maita Chevrolet, with no success in anyone caring to make things right and provide good customer service. I bought my suburban brand new in 2016 and within two years it started to leak. I’m concerned now with the amount of water that there is mold in my vehicle and is putting mine and my childrens health at risk. After this experience I would never recommend anyone buying a Chevrolet especially from Maita Chevrolet. They do not care about their customers or the vehicles they sell. Very disappointing.

---

Name: v******
Date: 2022-05-09 23:12:40
Rating: 5
Comment: Daulton was a great person, He helped me get my dream car! Not pushy and so patient! He even skipped his lunch to help us! I would highly recommend him and Maita Chevrolet! We got to chat and found out we have some connecting ties together! It was fun to have a nice conversation and get to know him a little! Would definitley buy another car from him! 10+ rating!

---

Name: p* w***
Date: 2022-05-06 02:09:02
Rating: 5
Comment: Thanks Maita for fixing my 8 year old Sonic. This year the Sonic needed a smog certificate but a engine check light prevented that. You guys checked it out and fixed it in a day, now I got a/c, heat and the engine check light is off!Thanks Vince for being the goto guy!Vincent was my service rep was easy to get along with, knowledgeable and a good go to guy. The work was on time. I especially liked the scuttle to/back home I rather spend my time there. Thanks to the driver which made the ride short and enjoyable..

---

Name: J****** P*****
Date: 2022-04-02 20:12:35
Rating: 1
Comment: My car has been in the shop since Dec 2021 yesturday i recieved a call stating my car is completed and to come pick it up. I paid my deductible and paid for some extra parts and labor. While they were geting my car I returned my rental and went back grabbed my car to go home. I live about 5 miles away once I got to the to the off ramp my car stalled and would not drive or reverse just kept rolling backward since i was on a hill. I called the dealership they transfered me to the service department then someone there told be to drive my car back. How can i drive my car back if it will not drive? After being transfered to a 3rd person said they will send someone to pick me up and a tow truck. When the tech came out their he asked if i can push my car back i told him no. Then the manager came out as well to see my car. He said he will get my car back however do they not test drive the car before giving it back to the customer? If i didnt break in time i could have it the car behind me. He stated he can try to get me back into rental, seeing i need a car but rental companies are closed. I will not lie I was scared and cursing because of the fact the dealership risked my saftey and thank goodness i did not have my child in the car. The rental company i renturned my car to is open. At this point i just want my car back how long does it take? Shouldnt they check its safe to drive? Why did i and my insurance spend all this money if they cant properly do their job?

---

Name: A*** B
Date: 2022-03-29 19:40:59
Rating: 1
Comment: Was very upset! Took car in for check engine light going on and off…. Spent $190 for diagnostic. Was told anywhere between $1200-$1500 to fix didn’t get print out of code or recommendations. Pretty much got something like possibly what may be problem. Just a print out that looked like instructions and what could possibly be wrong. Felt like I was ripped off!! Took car to another place got reading for my code for free. Took to a mechanic and got my car fixed way cheaper than what was quoted by you guys and problem was fixed. So upset took time off work. Had an appointment 1pm was told we will contact you in about an hour or so. I had to call back at 4pm they said they had to check a few things and see if my extended warranty would cover it! NO it didn’t then told me to pick up car at 5pm. Then told again they think it maybe this and about $1200 - $1500 to fix…. That’s if they find the problem. So not only did I lose $$ I lost time off work. Then had to go look for an honest mechanic!!! So I will say this it worked out better for me to do my homework and found a good honest reliable good pricing mechanic!! So NO not happy and will not be taking my car back there… will be going to my new mechanic and a different Chevy dealership if I know it will be covered under warranty. Which I believe is a joke! Thanks for ripping me off… I will be sure to tell friends and family. Oh and by the way… one other person I had spoken to had told me that they too had service there before and was ripped off too for just diagnose and had to go else where to fix. It’s really sad because I use to believe your dealership was honest and fair. Was going to you regularly. Now, NO MORE!! Very unsatisfied no longer a customer. Oh and when I get my next car…. I will definitely go somewhere else….. or buy different make of car!

---

Name: M**** A**
Date: 2022-03-23 18:39:31
Rating: 1
Comment: Sold me a defective used truck after telling me how immaculate their vehicles are, and how vigorously they inspect them. First truck I took for a test drive ran horribly, they sent it back to the shop, then the one I bought test drove fine. I paid 50k cash for a truck that had many problems. They give a 3 months warranty and wait for your return to use the warranty to fix the problems, so theyre not out of pocket. Parts were available even though told otherwise. Had to locate parts myself otherwise told it would be 2 weeks or so when they checked on parts themselves. Transmission valve body, body control module and engine mount replaced 3 days, less than 200 miles after purchase. Asked to return the defective vehicle told my only option was to trade it back in. Truck still drives poor, yet they claim its normal for a valve body to learn. Awful customer service after money collected. Had to purchase extended warranty for an additional 3500$. Im filling complaints with dmv investigation, and bureau of automotive repair.

---

Name: R**** B*******
Date: 2022-02-22 01:59:38
Rating: 5
Comment: Very low pressure. I did not feel like they were trying to sell me more stuff than what I came for. The process of buying a new car was smooth and took a reasonable time and not all hours of the night. Thank you Maita Chevrolet for getting my truck back!

---

Name: d**** j******
Date: 2022-02-04 20:50:53
Rating: 5
Comment: The service I received was excellent! Daulton greeted me promptly, he listened to me needs and helped me with my trade-in as well as my new vehicle purchase. He let me test drive my new vehicle twice, so I knew I was completely satisfied with my purchase. He also helped sell me some add ons such as organizer box, spray on liner and running boards. Finance dept. was very helpful as well.

---

Name: R****** S****
Date: 2022-01-19 03:18:37
Rating: 5
Comment: The customer service rep, Luis Garcia, was very patient and did not pressure us into anything, which made us more willing to work with him. He provided excellent customer service. This is our first Chevy purchase and Luis made it a very pleasant experience.

---

Name: A***** T
Date: 2022-01-14 20:32:52
Rating: 1
Comment: ABSOLUTE WORST experience Ive had with a service center -- I took my car in for a smog check and was told it should be done after the weekend on the next business day. Then they told me it needed a part replaced that would come the next week. Its been a month now and every time I ask they say its going to take another week. My car ran perfectly fine but they say I cant drive it because its taken apart.No idea when Im really going to get my car back, but Ive never regretted trusting a business with my car so much.Update: I usually would appreciate the business responding to my review, but telling me to call the main line is kind of pointless -- Ive been calling several times a week. If I could have resolved the issue by calling, I wouldnt be posting a negative review.

---

Name: J****
Date: 2022-01-07 15:52:46
Rating: 1
Comment: Service department, very unprofessional. Made appt for review mirror replacement under warranty, of course they are not making money so service is horrible. After 2 hours of waiting, I have to approach service advisor, he then tells me its ordered from Reno, will be in next week. I scheduled my Thursday appointment on Monday...why wasnt it ordered then ? Recd my keys had to look for my car, found my car, covered in plastic, seat, steering wheel, gear shift. . Unacceptable

---

Name: G*** B*****
Date: 2021-12-27 06:06:04
Rating: 5
Comment: Great service from phone call to find if they had the new blazer my brother was looking for, he talked to Dalton very nice young man said jest tot a blk. One in rs model . Set appointment to go see it next day a Saturday, he was very pleasant helpful brother bought it drove it home few hours later the 100 mile drive was well worth it

---

Name: B***** L*****
Date: 2021-12-22 15:01:30
Rating: 2
Comment: I was told that my car would be ready the next day by 4:30 or 5. The lady that called me to schedule the appointment & the advisor both told me that it would be ready the next day. I was waiting for a call & never got one, so I called them at 5 and after a very unprofessional talk with a lady who answered my call (lots of ummm let me check etc,) I then spoke with an advisor who finally comes back on the line and says that my car might be ready the next day or most likely the day after that. I asked him why I was told it would be ready in one day. He had no explanation and said that this is how it is. He offered no apology at all and didn’t seem to care that I was upset. This is the 2nd time I’ve been told to get my car at a certain day/time & it wasn’t ready. Stop lying to your customers! I won’t be taking my car back there again.

---

Name: R****** N*****
Date: 2021-12-16 17:42:38
Rating: 5
Comment: The people in there are very helpful & friendly. Sales man was great when I bought my used truck on Dec 13, 2021. I had some issues with the truck and they fixed it for free. The service took a little bit longer than expected but all in all a great place. I would buy another car from there.

---

Name: V******* D*******
Date: 2021-11-22 14:43:50
Rating: 5
Comment: I showed up a bit late and Vince was still able to squeeze me in. They also fixed my door without taking too much longer! The service employees inside are awesome also with great senses of humor and so helpful! They even made a couple calls trying to find me another license plate frame since they only had one left. I’ll definitely only be bringing my truck to Maitas service department from here on out!!!

---

Name: b********
Date: 2021-10-12 19:40:18
Rating: 5
Comment: Wow, got my 2021 Red Mist Metallic Corvette. Wasnt sure if it was going to happen, but it did! The Maita people were fantastic, especially Rich Barbour. He helped me with all my questions, even when I bugged him over the months of waiting and changing the color. The staff were great from the paperwork to the instructions of how everything worked. Thanks guys, your the best!!

---

Name: J*** S*****
Date: 2021-10-12 16:23:00
Rating: 5
Comment: We came in on Sunday to drop my truck off for an issue I was having. On the way out, we saw two suburbans in the parking lot. We have been looking for a suburban for our family needs and as you are well aware, they are hard to come by. We were greeted by Dalton and we told him we were interested in the black Suburban which had the trim package we were looking for. Dalton was quick and attentive to our needs, he advised us we could not drive it because it was brand new and needed to be checked out by the service department first and we then went in and started the paperwork. Dalton made sure we knew about what rebates we qualified for and made the paperwork process fly by. When we were done, Dalton said he would come in on Monday, his day off and make sure the vehicle was ready for delivery. We showed up on Monday and everything was ready to go as promised. We enjoyed working with Dalton, he was professional and kind and did not rush us at any point. We will continue to come to Maita in the future for thie level of professionalism and service.

---

Name: A**** T******
Date: 2021-09-30 00:25:05
Rating: 5
Comment: Our salesperson Dalton has exceptional customer service; he understands the balance of having a sense of humor as well as a strong knowledge of his product. If he didn’t know the answer, he made sure to use his resources find the answer as quickly as possible. He made the experience for us as easy as possible too. Overall, we had a great experience here. Thanks Daulton for all your help, see you in a few years when we trade in!

---

Name: d*** m******
Date: 2021-09-17 02:20:48
Rating: 5
Comment: Oil stop messed up my car. Had car towed to dealership Sunday night. Service department was super slammed. Alfredo S. Called me first thing in the morning. I explained what happened and he said he would do his best to get my car checked out. By 4pm my car was fixed. Excellent customer service. I was shocked my car was fixed in such a timely manner knowing the were back logged until end of sept.

---

Name: A****** A********
Date: 2021-07-29 05:06:10
Rating: 5
Comment: I can’t recommend this place enough! I had the pleasure of working with Robert and his wife Elisa while purchasing my new Silverado. They were both extremely friendly and very helpful! I’m very glad that I was able to give them my business! I would not hesitate going to this place again in the future!

---

Name: c*** c*****
Date: 2021-07-21 16:07:25
Rating: 5
Comment: It was a no pressure sales experience. Raj made sure we had all the information we needed to make a decision and made himself available for us to come back the next day after looking at a different dealership. We felt we had all the details ahead of time and there were no surprises. Very impressed with the overall experience.

---

Name: D**** D****
Date: 2021-06-07 13:49:28
Rating: 5
Comment: I always have such a positive experience during my visits. And this one especially they were able to accommodate me and not only quickly get my car resolved. But they even cleaned and detailed my car. Thank you so much Alfredo!

---

Name: Z**** C***
Date: 2021-04-27 14:49:02
Rating: 5
Comment: Raj was super cool about everything. I was really impressed with how friendly he was and how knowledgeable about Electric Vehicles he is. We even talked about miscellaneous subjects while I charged my car for the first time.When I go tell my friends where I got my car, I will definitely mention Raj that got me going.

---

Name: R****** U*****
Date: 2021-04-23 23:19:44
Rating: 1
Comment: Maita Chevrolet Elk Grove does NOT care for their Customers! They do NOT value your time! And by the way I have been treated, they do NOT want my business!This was the worst experience I had at your dealership and I will NOT be returning! I had called last week to make an appointment for an oil change. I also informed the Representative I needed someone to look at other issues with my car. My headlights were not working and there was a wind sound coming from my sunroof. It has to do with the rubber around it being a little loose. An appointment was not available until this week at 10:00am. I work at that time but I’d have someone drop off the car.This Monday, my young adult daughter took the car to the appointment. She spoke with Vincent and mentioned the other issues to look at. Vincent gave her an estimate paper and told her he would call me at my cell phone number to discuss the charges.I waited all day for that phone call! By 4 pm I still did not receive a call, which is ridiculous! I can understand an hour or 2, but 6 hours later is a blatant disregard for the customer and the service you are providing!At 430, I called the service department to see what was going on with my car. Vince answered the phone and realized it was me. He stated he was with a customer and would call me back.Finally at 4:56 PM he called me to give me a breakdown of the charges. My headlights are not working because the bulbs burned out. It would cost me $387 to fix, $340 for diagnosis fees and 79.95 for the oil change. I was mortified at my total!He also said the sunroof needs to be replaced for an additional $800. I need a new one because the seal that is loose is only available with a new sunroof. Furthermore, if it rains it could leak so I should be parking my car in the garage. (By the way, I have no problems with the sunroof leaking so I know that is not true.)I was in disbelief! Why would it cost $800 to replace head light bulbs and an oil change? Why am I being charged $340 for diagnosis fees? No one indicated I would be charged $170 for each issue. I would have decided against it. I don’t have that kind of money. When I made an appointment the Representative did not disclose I would be paying fees to check my headlights and my sunroof. Additionally, Vincent did not inform my daughter of these fees. He just handed her a piece of paper and told her he would call me!At this point, I was so upset! I feel cheated and robbed by you the Dealer! Here I am trying to take care of my car and service it at the Dealer I bought the car from, and you all are cheating me with your gouging prices.How can you treat your customers like this? Especially at a time when it is difficult to even survive? How can you mark up papers with charges and not discuss those charges over the phone or in person before hand? Why does it take 7 hours for your Service Technician to look at my car when my appointment was at 10 AM?I was frustrated and in tears! After much debate, Vincent did knock off one of the diagnosis fees, but I still had to pay almost $300 for an oil change and diagnosis. I didn’t even get the complimentary car wash that comes with an oil change. Very Disappointed!Maita Chevrolet Elk Grove - It’s 2021! Do Better!

---

Name: S***** S****
Date: 2021-02-24 20:05:20
Rating: 5
Comment: Appointment at 10:15a. Its going smoothly. Great customer experience. If you stop in ask for Fred. Hes a great guy. Also, a deli nearby, Starbucks and phone accessories.

---

Name: R**** M*****
Date: 2021-02-19 19:41:10
Rating: 3
Comment: Made an appointment for 10:45 to get an oil change and still had to wait an hour before seeing my truck get started on. Was informed that my battery was bad and cabin air filter needed to be changed (both true) but didnt like the price I was given to replace them so I did the work myself. $249 to replace the battery with one that cost around $169 and $79 to replace a $20 dollar cabin air filter. Now I understand labor cost and everything but some locations offer battery replacement for free or for a small fee and as for the 10 minutes it takes to replace the cabin air filter $59 seems a bit much.

---

Name: T**** N*****
Date: 2021-02-03 06:22:35
Rating: 5
Comment: I had a great buying experience with Dante Declarador. While test driving, I thought the car alignment is not perfect but theres not another car with the same color and package that I like. Dante went out of his way to talk to the server manager to see if they could look at the vehicle while we work out the paperwork. Although the car didnt get looked at, since the manager said its typical for new car to pull a little to one side so he asked if I still experience alignment issue after 500 miles, I can bring it back anytime to get looked at. I appreciate Dantes effort so I went ahead with the purchase. There was a little confusion with adding up the numbers and discounts at the table but Dante was not the one talking money with me. I thought there was some funny business there when some discounts vanished from the price offered to me versus what was advertised on the website. Having bought a Tesla in the past, I feel that this is something Maita should improve if Maita wants to sell more cars online. The paperwork process was very long due to the discrepancy between the internet price and the price was offered to me. If Maita didnt have any funny business with the price of the car, I would have finished with everything before lunch.

---

Name: N**** H***
Date: 2021-01-11 19:48:41
Rating: 5
Comment: Another excellent day at Maita with Nick, who always takes care of my 2009 Impala. He thoroughly checked it and lubed it and gave it the Rain X treatment and clean. He gave me my Christmas coupon discount. Prices are still the same and have not gone up. I got the car back the same day.

---

Name: K**** D******
Date: 2021-01-10 17:36:00
Rating: 5
Comment: Started through Internet contact with Dan. Very responsive and provided answers to all my questions. Came in the same day to view the vehicle. Dan had vehicle in inspection and on to detail department understanding our interest to purchase. Financing went through and we were ready to buy. Took a quick test drive and finalized our deal. Very friendly staff and positive experience!

---

Name: Y***** M********
Date: 2020-12-31 21:12:02
Rating: 5
Comment: My family and I had a great experience with Maita. Everything went very smoothly and I was very happy with my purchase. James Cuba was amazing and was able to answer all of my questions without feeling pressured to buy a vehicle. The finance department was also very helpful and were very easy to work with.

---

Name: E**** C*******
Date: 2020-12-12 22:02:06
Rating: 5
Comment: Five stars! Highly recommended! Daulton was very helpful and very easy to work with to buy my dream car. We scheduled an appointment, I came in for a test drive, sat down to talk numbers, it was easy to make the deal. Lindsy in the finance office was very nice to work with as well, made the process very straight forward and as fast as it could be. Within a few minutes of signing all the paperwork I was given the keys to a freshly washed car with a full tank of gas. Very happy with Maita Chevrolet!

---

Name: M****** V******
Date: 2020-11-09 17:12:13
Rating: 5
Comment: I appreciate how professional and accommodating this dealership was to my every situation. I live three hours away, so trying to figure out who would take me to pick up my Tahoe was an issue I wasnt sure how Id solve. They kindly bought me a ticket and picked me up. Problem was solved. They also went through every feature for a better understand of my new Tahoe.

---

Name: A***** U***
Date: 2020-06-30 13:56:16
Rating: 5
Comment: I called the dealership to ask questions about inventory. They were very responsive and even called back later to add more vehicles to my interest list. We scheduled a time for me to come that evening to see the two vehicles I was narrowing down. I arrived at 5:30 that evening knowing that the dealership was closing at 6pm or so. We were able to test drive both vehicles, the Tahoe and the Traverse. They were both fantastically loaded with extras that I think the dealership added, Leather, wheels and audio packages. We sat down and talked financing that evening. We came back the next day at noon to take possession. It was one of the best experiences anyone could ask for. Since then, the check tire pressure light has malfunctioned and they took us back in very quickly in-and-out and made the repair to our satisfaction. Thank you Maita Chevy for all you do every day.

---

Name: R***** P*****
Date: 2019-12-15 15:13:18
Rating: 5
Comment: Be sure to work with Daulton! Everyone here from the sales guys, managers, finance managers and even the people who try to sell you those extended warranties was a pleasure to work with. Daulton is in a class of his own when compared to other salesmen Ive dealt with in the Bay Area and so I have to give him a special shoutout.No pressure buying is an extreme understatement. Everyone here literally goes above and beyond to make you feel comfortable and valued as a customer and are extremely fair with their prices and trade ins. Honestly, when I get my wife a Suburban and my kids a car (theyre infants and toddlers) Ill 100% be coming back here.

---

Name: J***
Date: 2019-09-07 04:11:24
Rating: 4
Comment: Great people and prices are much better than most of the other dealerships. Came late at night and they even stayed after hours for us. Also, their trade in value was the best in Stockton, Lodi, Modesto, Elk Grove and other nearby cities. Purchase was also very reasonable compare to many other dealerships. Came back for first wash and detailing and they were still very welcoming. Would be back if more vehicles would be needed.

---

Name: B** H*****
Date: 2019-07-11 22:19:33
Rating: 1
Comment: Not the nicest people try to pass the buck u organized made me fell unwelcomed bought a new car and after that nothing but rude crapy service will never do any sort of buisness with them again. U have been warned....good luck

---

Name: D**** H*****
Date: 2019-06-19 04:17:20
Rating: 2
Comment: Look elsewhere! Test drove a couple different trucks and the salesman was very nice but the finance manager was not willing to work with me. I had money to put down and I offered a reasonable bottom line price and didnt even recieve a counter offer, I couldnt believe it. They didnt want to waste my time and sent me on my way. Dont waste your time.

---

Name: T***** C******
Date: 2019-06-08 07:12:35
Rating: 5
Comment: This is where we bought my truck, which I love. The gentleman that helped us was great. He got us into a 2016 toward the end of the year in 2015.Naturally, you have to keep up on the maintenance of your vehicle and their service center is great! They will even drive you home if its going to take the better part of the day or longer, then pick you up when its ready.Additionally Maita Chevrolet, is excellent about informing you of any recalls in your vehicle. They send you information through the mail, get you in quickly, and fix the problem for free. I definitely recommend them if you need a vehicle.

---

Name: M****** R********
Date: 2019-04-29 19:08:39
Rating: 5
Comment: The best service, everyone at Maita are so people friendly. Everything is explained and taken care of. Never a rude moment. Definitely my go to place for service with pride. Service personnel were very helpful. GM not so much. Dealership inquired with GM for help on my behalf. My warranty is 700 miles over. Just had a major service done 2 days ago. Today engine light comes on and all 4 injectors on one side are done and the other 4 need replacing soon. GM told the dealership no help here. I called and was referred to a specialist here in California, Supposed to know something in 1 business day-We will see. So far not looking good for repeat business. Only time will tell at this point. 7 HUNDRED MILES. WOW!!

---

Name: V**** N****
Date: 2019-02-21 18:49:29
Rating: 5
Comment: This is my second experience with Maita Chevy in the last 6 months or so and it was as painless easy as my first time.Randy Morse had helped us the first time and we let him know that we would be looking for a car soon. He sent me emails from time to time to make sure we were happy and to see if we have seen anything in the inventory that we like. On Monday night the 18th, I saw a car online that I was interested in. I was contacted by Raj Alazzeh about the car I was interested in and told that it was at another Maita dealership (Maita Subaru) and if I wanted to, I could go test drive it there to see if I liked it, or they would bring it back to Elk Grove so I could see it there. I told him we would go see the car at lunch at the other location and I would let him know. When my wife and I went to test drive it on our lunch hour (since it was close to both of our jobs), we were surprised that not only were we NOT being pressured to buy the car from that dealer, but Burt made sure that we drove it and answered all of our questions even knowing that we were working with another salesmen at the Elk Grove location. He even went as far as to call my wife that night to make sure we were happy and all went well. To see that kind of respect from a car dealer not just to us, but to each other was extremely refreshing. We liked the car and let Raj know that we would be down after work to do the paperwork and asked for the car to be moved down to Elk Grove.I was able to go down to the dealership after work a little earlier than I had expected and met with Nate. He helped me fill out the paperwork and in a matter of a hour or so, finished up everything I need to for the purchase. Nate was nice enough to even followed me home with the car, so that my wife didnt have to get a ride to the dealership after she got off. She was surprised and thankful for that extra distance that he went.I have let my coworkers and friends know how we were treated by Maita Chevy and all the terrific staff that is there. I will recommend you to everyone we know.

---

Name: G***** G*****
Date: 2018-11-26 01:08:33
Rating: 3
Comment: Just didn’t like getting stuck in a lease instead of a finance. Also realized we put $10,000 down for pretty much no reason because we are going to be out of the lease in 3 years and we can buy the vehicle at $20,000 at that time but it was on sale for 31,000 we put down $10,000 so should already be at that value now. something I feel could of been brought up by the sales rep or management but no they just let us walk away getting burned out of what was supposed to be a great deal I will not be buying here again.

---

Name: L L
Date: 2018-07-23 18:12:38
Rating: 5
Comment: The maintenance done on my car was great. Not only did they change my oil, but they also checked to see if my car needed any other fluids and filled it up with no charge. They also inspected my vehicle to make sure everything is running well. The customer service was great and my service advisor Vincent had great communication skills. I would definitely recommend this place to have your vehicle serviced.

---

Name: B****** S****
Date: 2018-06-10 03:08:08
Rating: 5
Comment: I have been coming to Maita for 8 years and have always had the best in customer service and always satisfied with anything that I have needed done for my Tahoe. Brian is always so kind and thorough. I had a few services done to my Tahoe this time but he had it ready for me to take my boys to their swim class. Not only was my car done on time, Brian was able to have my boys and I shuttled to our swim class and back to get my vehicle. I highly recommend Brian, he is great!

---

Name: M******* S*****
Date: 2018-06-05 21:17:34
Rating: 5
Comment: I have come a few times without an appointment and have had the pleasure of Alfredo Sandoval taking me in to assist me in having my 2016 Chevy Malibu Ltd. serviced and each time, he has given me such excellent service.From the estimate of the services to getting a shuttle car to take me home and pick me up as well as getting my car washed whenever I have asked.Alfredo has even met up with me in the lounge to let me know if my cars service was taking a bit long and gave me updates from time to time till my cars service was finally completed.. All I can say is, Many thanks to you and well done Alfredo!

---

Name: S**
Date: 2018-06-01 04:17:03
Rating: 1
Comment: I picked up my GMC Acadia from here after having it serviced for A/C and motor mounts, they kept it 3 nights. I drive my car home (A/C works great) but they forgot to bolt the panel on the bottom of my car back so as I’m driving home to Stockton the metal is dragging underneath my car making horrible noises. The customer service department is great but clearly their technicians are making careless mistakes. I am 5 months pregnant and had to pull off the side of the road for a tow after having a major panic attack not knowing if I would be able to drive any further safely. There was ONE bolt (out of 4) holding this panel on the bottom of my car. And my uncle unscrewed it with his bare hands. The negligence here is out of this world. This is a MAJOR safety hazard and to have had so much moneys worth of work done it was absolutely uncalled for that I received my car back in this condition. I will be returning in the morning to speak to a manager.

---

Name: J*** P*****
Date: 2018-04-18 22:15:05
Rating: 5
Comment: Nick was our advisor and he was so pleasant professional and helpful. He explained thoroughly what I needed with out pushing other services like other dealerships.The service was supposed to take a couple of hours because I scheduled my appointment on a Saturday but I was done in about an hour! That was totally appreciated!

---

Name: K** R*****
Date: 2017-11-01 01:32:26
Rating: 5
Comment: Felt everyone involved was doing their best to help us get the vehicle we wanted and walked us through every step, explaining everything, and answering all questions, even going out of their way. I have purchased many new and used cars in my 55 years of driving and will say this was the best, and most comfortable experience I have had. Felt they were totally there for us.

---

Name: T**** C****
Date: 2017-06-27 11:09:27
Rating: 5
Comment: Best dealer EVER!!!! Salesman Josh Crumb gave us a great deal in record time!!! Thank you Maita! !! Love our car!!!!

---

Name: L**********
Date: 2017-03-16 03:29:17
Rating: 5
Comment: After my Chevy Impala stopped on me, had been towed to multiple shops (still leaving me with no answers to what the issue with my car was) I made an appointment for a diagnostic with Maita Chevrolet. From the time I arrived, they took good care of me, every employee I came across were nice & polite. They were able to figure out what was going on with my vehicle, they kept communication with me, & were very reasonable with me. Alfredo was my advisor.Thank you, thank you Maita Chevrolet for making customer service a top priority. It most definitely goes a long way.

---

Name: A**** K*****
Date: 2017-03-07 18:02:06
Rating: 5
Comment: I couldnt be happier with my experience at Maita. I called around to multiple dealers to get a price on the 2017 ZL1 and Maita gave me the best quote right from the beginning. Other dealers had crazy markups and were trying to start real high and then offer me an exceptional deal when they brought it down. With Maita there were no games played at all. The next day when I came up to see the car Derek was waiting for me out front when I got to the dealership and within a few minutes I was driving it. Negotiations were smooth and honest and I felt like I got a great deal. I would definitely recommend Maita to anyone looking for a new car.

---

Name: A****** K*
Date: 2016-10-10 22:20:59
Rating: 3
Comment: This is not a mark against the dealership, more like a problem with this GM product itself. The service department was fantastic.One of my issues were resolved, I still have a big concern over the reliability and the safety of the braking system in my Spark EV. Ever since I got the car back the pedal has gotten better, so I dont know what exactly happened since the car was taken in for this issue. But the pedal issue still persists with low speed braking when the car is just started up. Maybe its a recall waiting to happen, I dont know.

---

Name: M****** L****
Date: 2015-04-16 06:33:46
Rating: 5
Comment: I think I just might be an awful customer. Excellent dealer. Stellar service. I really felt like something was wrong with my car. Now, I think bad past experiences clouded my judgment. The dealership and management went above and beyond to ensure I was happy with the work and completed a second diagnostic due to my concerns. They were respectful, listened, and put in overtime on my car. I am not big on dealerships, but I would definitely recommend this dealer and will probably go back for all check-ups and maintenance work on my vehicle. The only reason I might bypass this dealer is because of my less than patient behavior as a customer, not theirs as a car service location. Even for a customer like me, they went out of their way to ensure my safety and ensure that I actually understood WHY my car acted the way it did, which is rare for some service connected businesses these days.