Maita Chevy Service & Repair

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Name: T** C******* C******
Date: 2024-05-21 16:52:01
Rating: 5
Comment: I want to Thank Everyone at Maita for taking such good care of my wife and I during this process.I want to thank Kent, Peter and Art for making my life long dream of owning a Brand New Corvette a Reality and making it so Fun and Exciting!Thank you all again,Scott Maxwell

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Name: . Q**********
Date: 2024-05-07 11:59:43
Rating: 3
Comment: Parts guy less than helpful but eventually after some push back he did get me the parts I needed.

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Name: d**** e******
Date: 2024-04-20 17:51:55
Rating: 5
Comment: Quality and experience, experts, squirrels had damaged engine electrical harness. Able to repair efficiently

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Name: I***** D* l* C***
Date: 2024-04-05 21:19:38
Rating: 4
Comment: Great outcome and very professional. The repairs done on my vehicle were spot on, including the diagnostic. The only but was that I had to go and get updates my self and the repairs to longer than expected

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Name: v**** l****
Date: 2024-03-22 17:05:35
Rating: 5
Comment: 5 star service every time

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Name: J*** L* P******
Date: 2024-03-21 23:58:11
Rating: 5
Comment: They installed my hitch receiver quickly

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Name: D****** S*********
Date: 2024-03-18 19:11:23
Rating: 5
Comment: Cruz was my service advisor and I could not have asked for anyone better to keep me up to date on the service and costs. She updated me on every aspect of the repairs. She was very pleasant to talk with and she took the time to explain what repairs were necessary. The only surprise I had was the car was washed on the day I picked it up. Without a doubt, I will return to Miata Chevy Service and Repair again for any future service needs,

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Name: D*** R*****
Date: 2024-03-15 16:33:24
Rating: 5
Comment: Always a pleasure and never any issues

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Name: W****** S******
Date: 2024-03-06 01:37:05
Rating: 5
Comment: Brought my Chevy for its first oil change. They did an awesome job, and they give you paperwork, which is clear on what was done. I recommend Cruz as a service advisor.

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Name: D**** M***
Date: 2024-02-29 23:25:37
Rating: 5
Comment: Alfredo is the best service writer I’ve ever had. He always take great care of my vehicles

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Name: J** S***********
Date: 2024-02-27 17:18:27
Rating: 4
Comment: Brought Volt in for service on EVC. Service staff very helpful however, there was a part not in stock requiring the car to be held overnight which was inconvenient.

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Name: a***** m******
Date: 2024-02-26 17:43:21
Rating: 5
Comment: I actually saved hundreds of dollars with the help of Cruz Coronel, service advisor. The 50k service performed and the replacement of the Onstar shark fin. I checked with other dealers and service centers to find I saved close to $500.00. Cruz is a STAR!!!!!!

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Name: R*** L*******
Date: 2024-02-23 18:21:43
Rating: 5
Comment: Alfredo was great to work with. He was able to schedule an appointment on short notice and even ordered me a lift since the shuttle had already left.

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Name: E F*
Date: 2024-02-17 02:06:38
Rating: 5
Comment: I have three GM vehicles and are serviced at Maita. The Service Technicians are professional and customer friendly. Very satisfied with customer service and workmanship!

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Name: s**** v***
Date: 2024-02-14 15:48:10
Rating: 5
Comment: I was able to get seen the same day from my morning conversation with Mike in Service. Explained my issue and he was moree than willing to see me same day to get my issue fixed granted I get there in a timely manner before his service tech guys went home. In fact they had their service tech stay alot longer and appreciated this

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Name: s**** t******
Date: 2024-02-09 19:48:13
Rating: 5
Comment: Oil changes are always completed in a timely manner.

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Name: M****** B*
Date: 2024-02-07 06:02:06
Rating: 5
Comment: I get my routine services done here. I have always received great service and timely advice on needed maintenance.

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Name: J***** F***
Date: 2024-01-31 20:35:37
Rating: 5
Comment: Clemente and David are very professional associates who guided us through the whole processes in the transaction. They are nice to people and more importantly, knowledgeable. I gave them five star!

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Name: Y***** F***
Date: 2024-01-31 00:56:39
Rating: 5
Comment: We scheduled an oil change and rotate tires appointment online and dropped off our truck the night before as we would not be able to drop it off at the appointment time. We received an email that they received our appointment and the next morning we received a phone call that they had our truck. My husband told them that wed need it done before 4pm if at all possible. We received a call that it will be done by noon! Spoke to Bianca at the Service Desk as she was very pleasant.

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Name: J** W****
Date: 2024-01-26 20:46:28
Rating: 5
Comment: Dropped my truck off for fluid services and the job was done on time.

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Name: M***** H****
Date: 2024-01-22 20:37:06
Rating: 5
Comment: Great service!

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Name: T***** N*****
Date: 2024-01-22 01:30:16
Rating: 5
Comment: Great service and explanation

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Name: Y***** Z********
Date: 2024-01-19 18:42:08
Rating: 5
Comment: My experience with Abdul customer service has been the best thus far. Very personable and genuine. Easy to speak with. He has a real connection with people. He advised me on options for the next service which we will be back for. Thank you Abdul. The Zlats

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Name: J**** S*******
Date: 2024-01-18 20:34:25
Rating: 5
Comment: Easy appointments, friendly people, quick service

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Name: K**** W************
Date: 2024-01-18 19:40:00
Rating: 5
Comment: Alfredo is always extremely helpful and professional. 5-Star service

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Name: D**** N*
Date: 2024-01-17 03:58:11
Rating: 5
Comment: Great

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Name: J**
Date: 2024-01-12 02:40:17
Rating: 1
Comment: I got an appointment after I explained to the service department regarding the issue with my vehicle.Took my vehicle in and was told it would be 2-3days before they could look at it. I asked for a rental since I need a vehicle for work.They said they could not do that till they analyzed if there was an issue.Really? Why the appointment then?I have been a customer at this facility for a long time and lately the service is just terrible.I will use this nor recommend this facility to others.Some of the good service reps have left -retired or ?

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Name: w***** k*****
Date: 2024-01-08 19:25:43
Rating: 5
Comment: Cruz is the best. She makes you feel taken care of because of her attention to each customer’s account does not go unnoticed. I come her for every service because the trust she has built and maintains each time I come in.

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Name: H***** R********
Date: 2024-01-05 00:34:58
Rating: 5
Comment: The service department was excellent.

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Name: D****** J******
Date: 2024-01-02 20:38:04
Rating: 5
Comment: The repair was done properly and solved the problems. Also, updates were provided in a timely manner.

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Name: D**** L***
Date: 2024-01-01 23:21:53
Rating: 5
Comment: Fabulous serviceAlfredo is organized, professional and kindAlways call you back!!!

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Name: r******
Date: 2023-12-23 19:17:12
Rating: 5
Comment: In and out in less then an hour Good Job

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Name: D** L***
Date: 2023-12-23 17:28:04
Rating: 5
Comment: Great service and very nice. Cruz was awesome.

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Name: L*** G*****
Date: 2023-12-20 19:06:57
Rating: 5
Comment: Surprisingly impressive customer service bay!From the time I made the service appointment, drop off and pick up…. Impressed! Thank you!Lori A. Gamino

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Name: A***** C****
Date: 2023-12-06 17:58:37
Rating: 5
Comment: Amazing customer service done by Abdul very friendly get it done faster. Thank you Abdul.

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Name: P*** P***
Date: 2023-12-02 01:05:35
Rating: 5
Comment: Took my Tahoe in for an oil change. Greeted by Service Advisor Cruz. She immediately started my paperwork. I was waiting for my vehicle, Cruz said she would call when completed. Within a satisfactory amount of time the Tahoe was done.

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Name: A***** G*******
Date: 2023-12-01 00:21:41
Rating: 5
Comment: Maita Chevrolet is the best! The employees are friendly and knowledgeable and the service on my car is always done on time.

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Name: M***** M*********
Date: 2023-11-28 17:56:30
Rating: 5
Comment: Cruz in the Service Department is exceptional. Some of the best customer service I have ever had anywhere. She went above and beyond to help me.

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Name: F******* P******
Date: 2023-11-23 08:21:15
Rating: 5
Comment: Address a sensor issue with software update and engine fuel injectors.

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Name: J*** H***
Date: 2023-11-22 20:41:48
Rating: 5
Comment: Great service

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Name: D****** A*******
Date: 2023-11-17 23:39:06
Rating: 5
Comment: Am happy with there service they alwas have opening when i need it

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Name: P****** W******
Date: 2023-11-14 22:56:39
Rating: 5
Comment: Great value and very courteous and efficient.

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Name: M****** B***
Date: 2023-11-07 19:51:36
Rating: 5
Comment: Just bought a new utility truck for work from Maita Chevrolet and there was an issue with the turn signals. They got me in quickly and fixed the problem while I waited.

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Name: R***** C***
Date: 2023-10-31 02:23:59
Rating: 5
Comment: Was very happy with how far Above and beyond the service tech to a care of my truck and service writer

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Name: R****** N*****
Date: 2023-10-20 22:53:43
Rating: 5
Comment: I have had nothing but good experiences from buying my Vette to the service, Vanay,Alfredo, Eric, and Tom the mechanic a pleasure to talk and work with. Highly recommend Maita Chevy.

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Name: H**** L****
Date: 2023-10-04 18:15:00
Rating: 5
Comment: They treated me really well and they offered me a good deal on my vehicle so Im very satisfied with it

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Name: J*** H********
Date: 2023-10-04 06:40:40
Rating: 5
Comment: Very fast and informative

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Name: p**********
Date: 2023-10-02 17:51:52
Rating: 5
Comment: Vince went above and beyond. His communication was appreciated and explaining my vehicles issues, made it easier to understand.

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Name: C**** W*****
Date: 2023-09-21 19:01:40
Rating: 5
Comment: Service advisor Vince was very helpful and kept me informed about the progress.

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Name: G*** O****
Date: 2023-09-19 12:30:51
Rating: 5
Comment: Had issues with my 17Volt and was told the car would be ready on Tuesday. Got a call 4 days earlier that my car was ready. I love it when a biz under promises and over delivers

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Name: N***** D****
Date: 2023-09-14 00:21:00
Rating: 1
Comment: Took my truck in for rattling. 3 hours later they come back with, thats how its supposed to sound. Incompetent and worthless describe the techs and service advisors.

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Name: R**** C******
Date: 2023-09-02 00:59:30
Rating: 4
Comment: Would have been 5 stars if they hadn’t given me the wrong 2nd fob. Had to spend 3 hours at my local Chevy dealership to discover the problem and then spend a whole extra day driving back up to Elk Grove to fix the problem.

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Name: D****** P*******
Date: 2023-09-02 00:52:08
Rating: 5
Comment: Vince has to be the best tech on earth!! He got my daughters car fixed so we’ll it’s running like a top!! Thank you Vince for the five star service!!

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Name: D***** S******
Date: 2023-08-24 20:41:33
Rating: 2
Comment: I appreciate the service. Negative situations have happened lately though. Ive been using Maita since 2018.. Management takes care of their customers overall I do appreciate that. Timely updates are needed, and the customer shouldnt feel like a burden after paying for service

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Name: G***** S****
Date: 2023-08-17 18:02:58
Rating: 5
Comment: I always take my car here service is awesome and they perform what ever my car needs

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Name: T**** L****
Date: 2023-08-16 17:47:05
Rating: 5
Comment: Its so easy and convenient to come to Maita, always a pleasure!

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Name: J**** D******
Date: 2023-08-15 17:01:39
Rating: 5
Comment: Great customer service as always. Go see Cruz - shes amazing, professional, and friendly.

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Name: M****** R********
Date: 2023-07-26 21:38:45
Rating: 5
Comment: Took my 2008 Saturn Vue for a seat belt/Air Bag trouble light. I was charged $190 for diagnostic which revealed and switch failure. They greased the connector and the light went out. If the light should come back on, they won’t charged the diagnostic but will replace the switch and charge me for the switch. GOOD DEAL!

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Name: O*** G********
Date: 2023-07-26 03:18:09
Rating: 5
Comment: Service was excellent !

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Name: A***** M*****
Date: 2023-07-25 01:23:58
Rating: 5
Comment: Alfredo was very easy to work with and very knowledgeable about the product. You can tell he truly cares about his clients. Highly recommend!!!

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Name: C**** N*****
Date: 2023-07-14 19:09:44
Rating: 3
Comment: Cruz, the service adviser, was great. However, the rest of the process wasnt so great. They did the diagnoses and said the cam position sensor was bad. They didnt have any stock. Took almost a week to get one. Turns out in the end they put the old one back in because it wasnt bad. No one apparently knew how to actually test it would be my guess.Then they said it was the ECM. They had to order that as well. More waiting time. Once the ECM was put in, it was supposed to be test driven. Took almost all day to accomplish that minor task. Ultimately the service manager had to do it.When I finally came back to get my truck, it was filthy! It was clean when I took it in. Never had a dealer return a vehicle that dirty before. Also, the ECM they put in, which was under warranty, was a REFURBISHED module. (a repaired piece of someone elses problem). That didnt make me happy but I just wanted my truck back. It was in there for about 10 days.

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Name: l** l**
Date: 2023-07-12 17:15:11
Rating: 3
Comment: The service was decent but the cost was way too high even with my GM coupon. Since I bought this car on 2017, Maita Chevrolet has been the only dealer did services on this car. For general and routine maintenance never costed me over $140.00 per service. I got ripped off this time charging me over $180.00 and that even with the $30.00 discount coupon I got from GM. I tried to talk to the casher lady but of course she had no authority to do anything, the service rep has gone home already. I had to paid in order to get my car home.Having saying all this, I am very disappointed of how I got over charged for the same work, same request, and same products that Maita Chevrolet had always done in the past with Mobil1 Synthetic Oil.

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Name: A**** G*******
Date: 2023-07-11 23:31:36
Rating: 5
Comment: Found additional safety issue during road test and had it promptly repaired under warranty.

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Name: R***** M**********
Date: 2023-07-02 17:09:06
Rating: 5
Comment: Ive been to this location several times and Ive always had a great experience. Very professional, friendly customer service to the extent that not only do they make sure to communicate all of the details of the service and are careful to give an accurate assessment of the time frame required for the service, but they also will take care of your individual needs such as giving directions to good food establishments in the area if desired. They get the job done and make sure you are comfortable in the process :)

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Name: K**** S*****
Date: 2023-06-27 17:01:37
Rating: 3
Comment: Paid way too much money for my car to be diagnosed. And noting was found wrong with it. The car is still doing some of the same issues I presented. Total waste of time and money. Money I didnt not have to spend.

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Name: P******* H*******
Date: 2023-06-23 17:25:14
Rating: 5
Comment: The service advisor that helped me kept me informed about car.

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Name: C****** P***
Date: 2023-06-22 21:53:57
Rating: 5
Comment: Gudi is the best salesman we have ever worked with. I was looking at all my options; other brands. Gudi gave me great information to make the best decision!!

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Name: S** L**
Date: 2023-06-22 20:41:51
Rating: 3
Comment: Service department couldn’t duplicate the problem regarding my camera and screen. Experienced more issues and took it to another local Chevy service department and they solved the issues that Elk Grove couldn’t by checking the open bulletin boards.

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Name: A****** A******
Date: 2023-06-20 17:55:52
Rating: 5
Comment: Very professional

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Name: M*** M*******
Date: 2023-06-20 01:30:21
Rating: 5
Comment: Great

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Name: P******** P
Date: 2023-06-15 21:27:13
Rating: 5
Comment: Cruz was very helpful got done what I needed before I had to go camping all my experiences here have been amazing

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Name: E***** W***
Date: 2023-06-15 18:06:40
Rating: 5
Comment: My service advisor was Cruz! I wish you could hire more people like her! She knew her stuff and was very good at explaining what the problem was and how it’ll get solved once the technicians get to work! Very easy to listen to! I would hire her at my shop if I was in your business!

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Name: D*** L*
Date: 2023-06-15 17:16:33
Rating: 5
Comment: Service beyond expectations Abdul was helpful and knowledgeable of the vehicle would definitely recommend to friends and family

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Name: t***** h****
Date: 2023-06-13 16:42:29
Rating: 5
Comment: I had warranty work due and added the 40,000 service. My service advisor was Cruz. She is very friendly and professional. She took the time to explain the issues. This was the best service appointment I have ever experienced.

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Name: t****** W*****
Date: 2023-06-08 05:18:21
Rating: 5
Comment: Oil change tire rotation Very satisfied with the customer service people are very friendly and helpful. Thank you

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Name: J*** W*******
Date: 2023-05-25 16:32:11
Rating: 5
Comment: Good consistent service and advice.

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Name: C******* A*******
Date: 2023-05-22 17:22:24
Rating: 5
Comment: Great customer service!

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Name: A** T*****
Date: 2023-05-15 17:14:38
Rating: 5
Comment: Abdul Was very Helpful.

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Name: B**** B*****
Date: 2023-05-12 22:28:35
Rating: 5
Comment: Vince was awesome as always! Thanks

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Name: c d******
Date: 2023-05-12 22:26:28
Rating: 5
Comment: Cruz was very helpful & kept me informed

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Name: C***** A*****
Date: 2023-05-09 19:08:18
Rating: 4
Comment: Friendly personnel. Concerned with my needs and all around professionalism.

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Name: A*****
Date: 2023-05-08 14:43:41
Rating: 4
Comment: I have done a lot of buisness with Maita and like the customer service.

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Name: d**** t*****
Date: 2023-05-07 15:26:26
Rating: 5
Comment: I dealt with Alfredo and he answered all my questions and took care of the problem like a true professional. I would send everyone directly to him if I could.

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Name: R** M*****
Date: 2023-05-06 17:10:48
Rating: 4
Comment: Still have a vibration after tire rotation

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Name: K*** B**
Date: 2023-04-30 19:53:10
Rating: 1
Comment: I made an appointment for multiple concerns with my car. When I made the appointment on the phone I tried to share what I wanted done with my car and the rep let me know that was not needed and I would go over things with the service person and let me know where and who that would be. When I arrived for my appointment I was greeted quickly. The rep I was working with was so quick to check in the car I was not asked what I was there for. When I saw on the computer that he was setting up an oil change I then had to ask him what I was being checked in for. After we then discussed what I needed I was shown a very high amount for some inspections, along with the frustration I was getting from the rep. At that point I had no trust left for leaving my car with the place and left feeling like a waste of time and gas. Also impacting the person I had follow me to be my ride home since I would have been dropping off my car. I already avoid going to the dealership when possible. This just adds to why I don’t.

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Name: S*** O**
Date: 2023-04-21 01:52:47
Rating: 5
Comment: Excellent, got me in without an appointment.

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Name: v**** v**************
Date: 2023-04-17 20:34:16
Rating: 5
Comment: Best service great service and in a timely manner

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Name: M*** A*****
Date: 2023-04-10 15:50:46
Rating: 5
Comment: Great job installing my new bed cover on my 2023 Silverado.

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Name: S***** S*****
Date: 2023-04-08 09:13:51
Rating: 5
Comment: Work was done in a very timely manner, staff was always very friendly, and helpfu;;

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Name: e* t*****
Date: 2023-03-30 12:28:42
Rating: 5
Comment: I had the motor on my side mirror replaced. It was completed in less than an hour. Alfredo kept me informed of any issues and adjustments in time. He is friendly and funny. It helped.

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Name: D*** R******
Date: 2023-03-23 16:57:37
Rating: 5
Comment: The service techs changed my oil, rotated the tires and did a safety, and service check on my car. They had it finished before the time they said it would be done, great job, I would recommend Maita Service to anyone needing service on their vehicle.

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Name: O* G**** M********* I*** h***** b* J* E*****
Date: 2023-03-21 16:09:10
Rating: 3
Comment: This was along process. The truck was in the shop almost a month! Has this become the norm for businesses? The radiator took almost 2 weeks to come from back East. The young lady Cruz was quite helpful and in constant communication with us! Thank you Mrs. Cruz

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Name: F**** M***
Date: 2023-03-14 18:21:58
Rating: 5
Comment: I have have the 1 yr service and chip installment done.The people that work here are very careful not to damage my truck when it’s being serviced. I really appreciate it. The service itself is awesome! I have had my vehicle serviced twice now and have been very satisfied with the service advisor and service.

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Name: C******* D******
Date: 2023-03-14 16:55:34
Rating: 5
Comment: Maita replaced my windshield wipers for free. The service was great I’ve been there a few times and employees have always been great.

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Name: D**** V****
Date: 2023-03-13 18:11:28
Rating: 5
Comment: Service was perfect and fast

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Name: J****
Date: 2023-03-03 17:04:05
Rating: 5
Comment: Cruz gave me another wonderful experience with her expertise of my vehicle! Thank you Cruz for starting my day out great!

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Name: J****** V*********
Date: 2023-03-02 00:11:51
Rating: 5
Comment: Cruz was able to get me a quick appointment and my car was fixed that same day. Thank you Elk Grove Chevy!

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Name: R*** A******
Date: 2023-02-22 17:17:50
Rating: 5
Comment: Always a pleasant to get car serviced at Maita Chevrolet. Cruz is an A plus Service Advisor. Work is efficient and timely. Car ready in time

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Name: G** C*******
Date: 2023-02-22 04:12:33
Rating: 5
Comment: Mrs Cruz kept me up to date at all times

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Name: J**** C********
Date: 2023-02-17 04:57:01
Rating: 4
Comment: Tune up oil change heàd gaskets serpentine belt cylinder head replacement

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Name: R** G*******
Date: 2023-02-15 20:01:29
Rating: 1
Comment: I will not use Maita again for any repairs on my cars. Customer service is poor, wait times are long, and staff is unprofessional.

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Name: E***** Z*****
Date: 2023-02-10 17:32:25
Rating: 5
Comment: Cruz and Ron were efficient, kind, and made my appointment effortless.

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Name: E**** E*****
Date: 2023-02-03 16:34:29
Rating: 5
Comment: Vehicle repair started out with a few problems but Maita came through and completed the work on time and within budget. Thank You.

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Name: T******
Date: 2023-01-18 17:15:04
Rating: 5
Comment: Vince was great! Good communication and follow up. I was in the loop the whole time and will definitely go back again if I need more work that is beyond my skill set.

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Name: R******* S*****
Date: 2023-01-17 18:33:04
Rating: 5
Comment: Very happy with my service guy. He was polite, positive and caring for my C8.I do wish the dealership did some changes to the interior to spice it up but overall for what I came in for, happy with it.

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Name: A*** A****
Date: 2023-01-07 18:10:09
Rating: 5
Comment: Went in to get a wiper arm replaced as drivers side stopped working. Needed to get it fixed asap because I was not about to drive in the rain with no wiper. I called to make an appointment and literally got it fixed the following day since I needed to wait for the part to come in. Great customer service, and speedy repair.

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Name: J******* S****
Date: 2023-01-06 19:12:18
Rating: 5
Comment: Vince provided excellent customer service. Thank you!

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Name: C******** M*****
Date: 2023-01-05 18:32:19
Rating: 5
Comment: Excellent service w Alfredo Sandoval. It took a day to get the part, then the car was ready. 👍

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Name: F**** M*******
Date: 2022-12-10 19:54:32
Rating: 4
Comment: Very good service

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Name: A***** S****
Date: 2022-12-08 23:50:12
Rating: 4
Comment: Great customer service by Vincent in service department

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Name: S**** D****
Date: 2022-12-04 14:41:37
Rating: 5
Comment: A very helpful dealership and very friendly and special shots Alfredo Sandoval he was really really helpful

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Name: C***** B****
Date: 2022-12-01 17:39:26
Rating: 5
Comment: High quality of workmanship, timely and professional - Exceptional Service!!!

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Name: L***** V*********
Date: 2022-11-23 19:07:39
Rating: 4
Comment: Service Advisor Abdul was very helpful 👍

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Name: R*** F****
Date: 2022-11-21 23:57:40
Rating: 5
Comment: Truck was showing flickering lights& dash .

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Name: R*** C*****
Date: 2022-11-16 19:37:49
Rating: 1
Comment: Not happy maita has dropped the ball ive been waiting 5 months for my brand new 22 silverado to be fixed.

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Name: t***** m****
Date: 2022-11-14 17:20:58
Rating: 5
Comment: Had to get a smog, it was very quick! And great service

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Name: G*** C**********
Date: 2022-11-09 19:02:28
Rating: 5
Comment: A two axle brake job. In at 8:30, out by 5:00. Good service.

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Name: C****** S****
Date: 2022-11-07 19:09:35
Rating: 4
Comment: Just a regular check of the ev system

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Name: M*** A******
Date: 2022-11-02 21:23:33
Rating: 4
Comment: I had a very good service And I was in-and-out in no time

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Name: K***** A*******
Date: 2022-10-31 16:45:56
Rating: 3
Comment: It went ok...until my engine light came on😑

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Name: L*** S*****
Date: 2022-10-27 17:42:36
Rating: 5
Comment: This dealership took care of me, and everyone Peter was awesome who is very patient with me and Im grateful for it!

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Name: S*
Date: 2022-10-26 04:06:49
Rating: 5
Comment: Maita Chevy staff are very professional and intelligent. I am very happy with Maita Chevrolet Service. I definitely recommend Maita Chevrolet to all Chevy owners. Thanks.

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Name: L**** T****
Date: 2022-10-22 16:30:58
Rating: 4
Comment: Always good. Disappointed this time that they told me I needed a new cabin filter when there was only 30K miles when I replaced the old one. Typically they are changed every 30-45K miles. My pick only has 43K and the filter was replaced 2 oil change services prior. Makes me wonder (just saying) if they even checked it as the items in the glove box were not disturbed and I know the glove box items need to be removed in order to get to the screws in the glove box in order to remove the glove box and then check the filter. And for what they wanted to charge to replace it I will just do it myself.

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Name: P*** D******
Date: 2022-10-18 19:10:36
Rating: 4
Comment: The work was done in regards to the 37k mileage. I specifically requested, in writing, that the tires NOT be rotated due to the different tires front and back. They rotated them anyway and not I have to move them back. Frustrating for sure.

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Name: M***** M********
Date: 2022-10-17 18:00:55
Rating: 5
Comment: I appreciate the Maita Chevrolet team and my service advisor Vincent Valdez, for taking care of my car. My last experience was with the check engine light on, and Vincent made all processes of diagnostic and repairing stressless for me, quick and professional. Thank you, Vincent, and thank you, Maita Chevrolet.

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Name: C**** G*******
Date: 2022-10-14 22:33:10
Rating: 5
Comment: Poor,or lack of communication between dealership and car rental agency(provided by Maita Chevrolet).Which resulted in unnecessary back and forth trips from dealership to rental car agency. This was very difficult and frustrating to hsndle with a toddler and infant.

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Name: B**** M*****
Date: 2022-10-14 19:01:14
Rating: 1
Comment: The service advisor personally called me about an issue I had with my transmission and so we set the up the appointment for we could test drive my truck first thing @ 7am, reason being is that I needed to catch a plane at 10am for work, I show up and Im told my service advisor is on vacation and that no one can see me until 8. Thankfully Vincent came out and understanding my frustration acknowledge me and my concerns grabbed my keys and told me catch your flight and he would take care of everything.

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Name: G*** B******
Date: 2022-10-06 17:42:54
Rating: 4
Comment: Oil filter

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Name: E**** W
Date: 2022-09-22 19:54:56
Rating: 5
Comment: As always, Maita is honest, thorough and do amazing work!

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Name: E*** H********
Date: 2022-09-09 15:59:51
Rating: 5
Comment: I called and scheduled my appt with Vincent. He was very easy to work with and made the process stress-free. He listened to my needs and delivered in a timely fashion. I highly recommend working with him.

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Name: A** H*******
Date: 2022-08-30 18:40:50
Rating: 5
Comment: I took my 2017 Chevy Silverado 4wd LT to Maita for a warranty issue. I had an appointment with my regular service advisor Vincent. Vincent was on top of the issue ASAP! He kept me updated throughout the process. Eventually, the warranty issue was resolved. The repairs were done, and I got my truck back in a timely matter. Vincent is a friendly, knowledgeable and experienced Maita service advisor. I only take my truck to him when it needs to be serviced. Vincent is very professional and genuine. Maita should be very happy that they have Vincent on their payroll.

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Name: e**** e****
Date: 2022-08-25 16:59:37
Rating: 5
Comment: Great job thank you

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Name: B**** B*****
Date: 2022-08-25 16:28:14
Rating: 5
Comment: The service guys Alfredo and Abdul are always great. I make sure I do all my maintenance on time with them. I purchased a certified pre-owned 2013 Tahoe from them 7 years ago. And I want to keep my tahoe for years to come. Its more expensive by taking it to the dealership for servicing, but I feel like it adds more value to my vehicle, and all of my maintenance records are kept in there file in case I ever want to sell it I have proof of the up keep.

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Name: J*** F*****
Date: 2022-08-13 20:46:54
Rating: 1
Comment: I called and set an appointment and was told that not only was my battery under warranty but that there would also be no charge for service; out the door, no cost. Upon arrival, I was told otherwise by Alfredo who seemed bothered by the wrong info provided over the phone. Alfredo mentioned several times that he was “eating the cost” and “coming out of pocket”. He was clearly irritated and when I asked questions he appeared to be inconvenienced.We had been customers of Brian’s Shortridge’s for years. His customer service was always top notch. Unfortunately, our experiences since his departure have been sub par.

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Name: E***** A******
Date: 2022-08-12 13:08:45
Rating: 5
Comment: Great customer service Abdul Ali did a great job was very communicative on the steps that hes doing things with my vehicle was communicated with my insurance he did a great job even tho it was hard trying to find out what was wrong with my car he got it done ..

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Name: C******** S***
Date: 2022-08-09 21:44:48
Rating: 5
Comment: This place is number one excellent people An serviceA special thank you to Ron who gave me a ride home two times great man good people good conversation on the driveSuch a genuine man opened my door to let me in An when he dropped me off dying breed thank you for all the excellence you’ve shown me An my car☮️😊💐 I’ll be using them always. Never a problem An they do everything to fix your concerns.

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Name: D** M*********
Date: 2022-08-05 20:10:27
Rating: 5
Comment: Job well done!!

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Name: 6********
Date: 2022-08-04 22:59:49
Rating: 5
Comment: Everything went well.

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Name: M****** G***
Date: 2022-07-22 03:48:53
Rating: 5
Comment: Had order a passenger side mirror from the parts department and was notified the part had arrived after 5 days. Made appointment to have it installed with Nick Kotsovolos. Total time for repairs was 50 minutes. Excellent customer service.

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Name: r**** t*
Date: 2022-07-21 21:44:09
Rating: 5
Comment: Always take my vehicle to Maita. Never a problem

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Name: M******* B******
Date: 2022-07-21 17:29:35
Rating: 5
Comment: Abdul was very kind and professional with his service interaction!!

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Name: s**** o**
Date: 2022-07-04 15:44:29
Rating: 5
Comment: Maita always seem to take care of my needs and for a reasonable price.

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Name: G****** o*****
Date: 2022-06-23 06:40:55
Rating: 4
Comment: Check engine light on. High voltage charging error message

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Name: D***** N***
Date: 2022-06-22 22:09:02
Rating: 4
Comment: I will give more details when I get my car back

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Name: D** D***
Date: 2022-06-03 17:27:15
Rating: 4
Comment: Excellent service but somewhat pricey.

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Name: E*** T******
Date: 2022-05-25 15:58:37
Rating: 5
Comment: My husband and I purchased a new vehicle in preparation for a new baby. Nate at Maita Chevy was very patient and helpful during the purchase process! Our car arrived sooner than predicted and was everything we had hoped for. We had a great experience and highly recommend visiting Maita Chevy to purchase a vehicle!

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Name: A******** H****
Date: 2022-05-09 22:12:45
Rating: 5
Comment: The staff was very friendly and professional. I gave him my warranty information which he called and verified. The rest was a breeze. I will take my car back to them for service.

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Name: M*** H*******
Date: 2022-05-05 19:08:04
Rating: 5
Comment: Great service! Vince is the man

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Name: K**** L****
Date: 2022-04-14 16:28:49
Rating: 1
Comment: Three trips back and forth with an end result of not being repaired. Waste of time and money. Kept saying it was fixed when in fact it wasn’t. And now finding out that the initial diagnosis was incorrect so paid for work not needed.

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Name: N***** L*****
Date: 2022-02-28 02:30:49
Rating: 1
Comment: When i picked up the car… the used towel were left inside the car including the used plastic seat cover and foot cover. No complimentary car wash unlike with other car service providers.

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Name: V**** M*******
Date: 2022-02-21 20:49:06
Rating: 5
Comment: Love the Service Department at Maita Chevy very good customer service and great people to work with. Thanks for all the help.

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Name: P******* G****
Date: 2022-02-09 17:44:34
Rating: 4
Comment: General routine maintenance

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Name: m*** r*****
Date: 2022-02-08 18:07:30
Rating: 1
Comment: Wont be back, booked an appointment at 10:15. I was told it would take 2 or 3 hours. Came back 5 hours later and it wasnt done. I was told 30 to 40 minutes for completion, an hour and 20 minutes later it was finished.

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Name: G****** W******
Date: 2022-01-28 19:02:19
Rating: 1
Comment: Purchased a new 2007 Aveo in 2007 from Maita Chevrolet. At 5,000 miles, still under warranty, the 5 speed manual got stuck between 3rd and 5th gear. Maintain service manager assured me that they would have their best transmission mechanic work on it right away. 2 weeks later, the car was still in the spot where I had parked it. When they finally got it fixed, I was driving the Aveo to work, Travis AFB, and I heard grinding and could not shift. I looked under the hood and the drivers side engine mount bolt broke. The mechanic failed to install the second bolt. Me being a Machinist/welder/mechanic, I had the car towed to Travis AFB, removed the engine mount assembly and machined it out to accept 3/4 grade 10 aircraft bolts and nuts. They will never touch another vehicle of mine.

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Name: E******* H****
Date: 2022-01-25 21:14:04
Rating: 2
Comment: I have the drivers side lower bezel replaced it had previously cracked and I have previously purchased the part a month ago $400 and was given an estimate that it would be about $100 to put it on fast forward a month later when I took the car in to get it serviced the estimate to put the part on the seat was $190 and so I questioned them what is your hourly rate and she said its just one price that they charge and I said no Im not paying that since you went back to the mechanic went to the service side he lowered it down $40 $255 and it still was not satisfied because I still was not giving the hourly rate which it only took exactly 1 hour and I should have he should have honored $100 that he quoted me a month ago I have planned on contacting the bar bureau of automotive and repair shes looking to the over pricing even going from 190 down to 50 you know they charge whatever they want to which is not right or customer service to the clients that we have been coming for years I have bought three Chevys for them

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Name: d**
Date: 2022-01-10 17:04:50
Rating: 4
Comment: Abdul was AWESOME!

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Name: R****** N*****
Date: 2022-01-03 17:42:34
Rating: 5
Comment: Great service professional people

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Name: E*** Z*******
Date: 2021-12-31 18:27:58
Rating: 3
Comment: I had an issue with my calipers that pretty much prevented me from driving. So I had it towed to maita. They ordered the parts they needed to fix the issue and did it in a timely manner. But my issue was that they also did an oil change and they forgot to clear the sensor and didnt even put the sticker for my next appointment. Idk about you guys but I need reassurance that they did what they were suppose to.

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Name: K**** M*****
Date: 2021-12-31 05:45:56
Rating: 5
Comment: Vince was great to work with

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Name: T** B*****
Date: 2021-12-30 18:04:51
Rating: 2
Comment: When we picked up the car, the floor, seat and steering wheel covers were still in place. They had not been removed after servicing. When I started the car, the change oil light was still on - it had not been reset. I wonder, was the oil actually changed in my vehicle? I have not previously experienced this lack of professionalism by Maita and am disappointed.

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Name: l**** K******
Date: 2021-12-29 17:28:24
Rating: 5
Comment: Vincent is my guy. He is so efficient and does his best for the customer. A couple of months after my general service, I noticed my car had hesitation when the speed changed and the engine light kept going on and off. Vincent went above and beyond and found a policy to repair my car without àny extra charge( my guarantee is expired as last year). He is the best.

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Name: K** B*****
Date: 2021-12-15 17:39:11
Rating: 5
Comment: Great customer service and quality products

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Name: G***** B*****
Date: 2021-12-10 17:45:52
Rating: 5
Comment: I drive a distance to get work done and they were fast and got me done in a short wait.

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Name: D***** K******
Date: 2021-12-08 17:39:58
Rating: 5
Comment: Maita Chevy has repeatedly been professional.Our first experiences were of and when my two boys bought the cars at Maita. We have all been pleased with Maitas professional staff.

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Name: b********
Date: 2021-11-22 20:02:36
Rating: 5
Comment: Fuel and Vapor leak. There was no recall on this problem as there should have been for my 2011 Corvette. A letter was sent out to owners in2017, but being the second owner I did not receive it. The problem was fixed by Maita, but now needing GM to step up to reimburse for a potential lethal problem

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Name: R** L**
Date: 2021-11-12 17:19:34
Rating: 5
Comment: I wish to retract the review I sent you yesterday. It is shown below for reference. Shafil Sahib texted me back this morning and I have an appt next week to bring the truck in.I took my 2013 Silverado for recall of the Takata airbag. When they fixed the recall they damaged the dash board. Now there is a 6 hole near where the air bag is suppose to come out of the dash board. I can no longer leave anything on the dash board because if the item falls in the hole, I may not be able to get it back out. I have texted my Service Advisor, Shafil Sahib, about the issue 2 times and he said he would discuss it with his Service Manager. On the third time I texted him he did not respond back. I am very disappointed on how they handled, or have not taken care of this issue. Very unprofessional.

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Name: J** R******
Date: 2021-11-12 13:55:20
Rating: 5
Comment: Very pleased with the service and feed back I recieved through the whole process.Vincent worked with the insurance company and was very professional and courteous.

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Name: J*** S*****
Date: 2021-10-12 16:25:09
Rating: 5
Comment: Dropped off another vehicle for service. On the way out we saw a Surburban in the lot which we have been searching for. Dalton assisted us with the purchase of the vehicle and made the whole process easy and enjoyable.

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Name: Y***** G*****
Date: 2021-09-21 18:35:14
Rating: 5
Comment: Your team were very professional, I enjoyed interacting with them all. Thank you for a great experience

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Name: J***** H*****
Date: 2021-09-21 16:34:28
Rating: 3
Comment: Brand new truck, has been in the shop for a week with electronic problems

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Name: C***** P****
Date: 2021-09-02 20:58:08
Rating: 5
Comment: They even were able to get the work under my warranty & help me get a discount towards my rental car.

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Name: R****** T********
Date: 2021-08-23 17:27:41
Rating: 2
Comment: I am not happy with this service station. I have been here multiple times and do not wish to return. The last service was for warranty work, so I do not believe I could have gone anywhere else or would have. It seems they do the bare minimum and send you on your way, 4 days later with no updates, no calls, even after leaving multiple messages and calling multiple times to see what the status was. I was told the warranty covered the issues and that I would get a rental if it took long. 4 days and no status calls later, I had to call to pick up my vehicle. Not sure if they even completed the repair as the paperwork states they couldnt reproduce the issue. Then why did it take so long!? I struggled for 4 days without a car for the paperwork to state they didnt find the issue. Issues with this dealership started the day I bought the vehicle. Will not return unless absolutely necessary

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Name: S**** S*******
Date: 2021-08-10 16:21:20
Rating: 5
Comment: Went in fir oil change and tire rotation also received engine oil conditioner, fuel system conditioners and coolant conditioner.

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Name: W*** K*****
Date: 2021-08-05 17:42:00
Rating: 5
Comment: Vincent took care of me, and advised me what I needed to get done.

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Name: D***** a** A***** S******
Date: 2021-08-03 18:23:36
Rating: 5
Comment: The manager was very patient and professional with me throughout my irrational rants. He assured me this job would be done. An engine replacement that was well worth the cost. I feel completely comfortable with the service at Maita Chevrolet and Im very pleased with the service

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Name: B****** M*******
Date: 2021-07-12 02:18:26
Rating: 5
Comment: Took my Tahoe in for leaking oil and found out it was the shaft. And found out the Tahoe was out of warranty. The repair was going to be $1200. Alfredo Sandoval called Chevy to see if they could help me with some of the cost. I only paid $82.92!!!!! Alfredo went above and behind with his customer service. Its nice to know people still care. Thank you Alfredo !!!!!! I will keep coming to Maita Chevy. Alfredo please keep doing the wonderful job you do. Thank you again.

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Name: K** P**
Date: 2021-06-29 17:48:36
Rating: 5
Comment: YMMV but Ive always had a great experience with Maita Chevys service department. Nick has outstanding customer service and is the main reason I keep coming back!

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Name: L***** D***
Date: 2021-06-28 16:46:22
Rating: 4
Comment: Felt like it took too long for a simple oil change - two hours with an appt was excessive to me..

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Name: J*** R***
Date: 2021-06-08 22:05:19
Rating: 1
Comment: Dissappointing and under valued. Although I elected to leave my 2020 Traverse (bought@maita 9/20) @ Maiya I was misled by advisor who indicated my vehicle would be ready by late am or early afternoon. I attempted unsuccessfully in contacting my advisor from 1p until finally speaking to advisor B. Short ridge @430p. He nonchalantly stated that due to employee shortage, my work order was not selected to be processed and my vehicle was not served until the following day. I was NEVER informed of such lack of workers/possible service delay. My wife and I were forced to make alternative transportation for an engagement. I will not refer any friends to Maita.

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Name: V****** W****
Date: 2021-05-21 22:41:18
Rating: 1
Comment: No acknowledgement when waiting in the lobby, pushed off on a manager- sent to their voicemail- when I tried to call back seconds later to speak to a person they were conveniently closed. No call for update on status as promised, no rental car, link in email to check status myself was not working. Id never do business with them again.

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Name: R** V*****
Date: 2021-05-19 17:12:06
Rating: 4
Comment: Rear brakes was making squeaking sound and we referred this you,. repaired but still making the same sound.

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Name: R****** T******
Date: 2021-05-12 17:04:37
Rating: 5
Comment: Professional and courteous service technicians

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Name: J**** C***
Date: 2021-05-03 19:18:53
Rating: 5
Comment: Everything was great!

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Name: H***** A*******
Date: 2021-04-26 16:17:30
Rating: 5
Comment: This dealer went above and beyond service than what I anticipated. Drove from a few hours away and stayed open to accomodate me. Started the buying process before I arrived and was pretty simple.

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Name: W**** W*******
Date: 2021-04-22 17:47:07
Rating: 5
Comment: Vince was great and the vehicle was completed as promised.

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Name: T****** E**********
Date: 2021-04-15 17:10:29
Rating: 5
Comment: My experience with getting my vehicle serviced has always been good very explanatory in all services needed and very reliable

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Name: A***
Date: 2021-04-01 23:49:02
Rating: 1
Comment: Price gouged me big-time. The service advisor positions need to be eliminated. Go back to just mechanics and customers. The large amounts of time it takes to use service advisors as go-betweens is a HUGE waste of time and Maita could save tons of money and pass it on to the customers. Dealers rip people off. Not going back ever. Also, waited in my car nearly 30 minutes before someone came out to greet me. Absolutely unacceptable.

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Name: F*** H******
Date: 2021-03-26 16:33:21
Rating: 5
Comment: Factory rVery satisfied

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Name: P*** V*****
Date: 2021-02-22 23:47:55
Rating: 5
Comment: Did a great job and then delivered the vehicle.

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Name: S**** M****
Date: 2021-02-22 17:14:31
Rating: 5
Comment: They also took care of 2 recalls

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Name: N***** A*******
Date: 2021-02-18 23:24:10
Rating: 5
Comment: Quick and easy

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Name: A***** V*********
Date: 2021-02-16 18:17:06
Rating: 5
Comment: It was a good experience.

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Name: F*****
Date: 2021-02-04 20:15:42
Rating: 5
Comment: Great place. I could fine a place that does these services cheaper but I am willing yo pay more for great service and professional people. You alway get what you pay for here which is the best service

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Name: C**** S*****
Date: 2021-01-14 17:41:14
Rating: 5
Comment: I called that day and they were able to service my car that day and was completed in a few hours.

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Name: C**** L
Date: 2021-01-13 18:47:15
Rating: 1
Comment: Not impressed at all. Im really disappointed from walking up to the counter and picking up my car. It was terrible experience.

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Name: J*** N
Date: 2021-01-10 18:36:46
Rating: 5
Comment: This was the best experience I have ever had at a car dealer service center. Everything I brought to their attention was confirmed and serviced. I highly recommend Maita Chevy. It will take some time to verify the transmission fix but I am very hopeful.