Mandarin Garden in Alpena
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Alpena, Alpena County, Michigan, US
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Site: https://get2mandaringarden.weebl...
- Monday:Closed
- Tuesday:Closed
- Wednesday:11AM–6:30PM
- Thursday:11AM–6:30PM
- Friday:11AM–7:30PM
- Saturday:11AM–7:30PM
- Sunday:11AM–6:30PM
The food is great, but the workers are rude, extremely unprofessional and poorly trained. We were seated away from everyone else and watched everyone be sat on the other side of the restaurant. I now know how zoo animals must feel. The soy sauce bottle was clogged, which was pretty gross and we never got a water refill. If you really want to try here, I recommend ordering out so you can avoid being treated like garbage by the employees.
Inexperienced staff, bland menu, not a fantastic experience.The waiter didnt know what ingredients were in the dish I ordered. No customization allowed at all. The fried rice was bland with minimal additions over white rice. The dinner portion of the meal was very small and even though my wife and I had very different dishes the sauces were very close in flavor.They had really delicious egg rolls but they didnt offer sweet and sour sauce with them, only plum sauce and it cost extra. I dont think Ill eat at this establishment again.
Beef Pepper Steak. Big filling serving. Only thing I get, cause I cant imagine a better tasting dish, and they make it as good as I remember from Detroit area restaurants. Staff is great, tables are clean, atmosphere is classy. If youre getting Far East food cravings in N.E. MI, go here.
We come here once a year when we are in town. This experience was my least favorite. I rated it a 3 because the food tasted good, although our food arrived to the table cold. When I asked them to warm it back up, they put it in the microwave right in front of me! If I wanted microwaved food I would go to the freezer section of Wal-mart! When I asked her to take it out of the microwave she rolled her eyes and acted like I was impossible. Also, our sake was served cold and had to sit in a pot of water for 5 min to heat up. Both carafes. ??? What is going on MG? Disappointed this time around (and no offer to take anything off the check or any consolation at all). I hope its better next year.
We used to go here when I was younger. I brought my family to Alpena for the first time and really wanted to go back. I was so disappointed. I couldnt even eat my meal. The rice was so dry...seemed like it was old. The chicken didnt taste right and the crab rangoons were salty, oily and not cooked all the way through.
Ordered a $14 meal, which was clearly microwaved, as it took as long to cook as a plate of noodles. The cook was insulted that we wouldnt eat his rubber chicken. He was shouting at the waitress about the bitching customers (we were unbelievably understanding and courteous, mind you). He sent her back with instructions on what to order next time, for some reason. The tea was amazing. Too bad we will never enjoy it again.
Mandarin Garden is the best Chinese restaurant in Alpena. I usually get Mongolian Beef which has a deep rich depth of flavor from the garlic and ginger sauce that makes my mouth water just thinking about it. Any of the garlic dishes are great. Actually, I have never been disappointed from any of the dishes they serve.
Total reviews rating 4.1
141 Reviews for Mandarin Garden 2023:
Review №1
2020-10-11Good food, good portions, always nice and hot! And their lunch specials are awesome! The place we remodeled recently so I wanted to update my review. They still have some amazing lunch specials, and they do great with their take out food! The servings here are very large! You wont leave hungry!
Review №2
2019-10-11Weve been coming here for years and the food has always been amazing. The service has always been good and friendly. The food is consistent and fresh. This Mongolian beef has set a standard for me and I dont even like to order it other places because Im afraid to be disappointed. The sesame and generals chicken are both delicious and the best Ive ever had. The house chicken is also! I love the chicken vegetable soup. The crab rangoons are filled perfectly with their own crab and cream cheese filling. Try the duck sauce too!
Review №3
2020-05-18Not too bad. Portions are large. Staff very nice. Flavor great. However, we ordered the Beef in Garlic Sauce extra spicy; but it was hardly spicy at all. Also ordered a Chicken Vegetable Supreme and received a Cashew Chicken; not even close to the same thing. Granted we did come just before closing during the take out only days but neither of these 2 meals were unavailable when I called. Other than those hiccups it is definitely a 4 ⭐️.
Review №4
2022-01-17Have had Mandarin many times. The food is good quality and always has good flavor. The only reason I am going with 4 instead of 5 stars is that they no longer have nor anticipate having dining in. I personally enjoyed going here for sitdown meals though I still get their food occasionally. However, I feel it is not nearly as good once it cools on the drive home.
Review №5
2022-01-30The food was delicious. And the service was great!! I would definitely recommend this place to anyone and I will be going back. Its a bit of a drive to get there but worth it.
Review №6
2021-05-09I love the food there however the services seems to always struggle. A lot of the time when u call they don’t answer. And you can call for 20 minutes sometimes before you get someone. They seem to only have one person for up front to answer phones take orders package food ect.... you get very poor service because I feel the staff is stretched too thin upfront! Sometimes when you go in no one is there to wait on you or greet you. You can stand there for 10min at times. Please fix this! We want to continue to support your business.
Review №7
2021-03-27Food was disgusting. The soup tasted like water and they gave us mala beef instead of mandarin beef. Not only was the order not the right one it was 75% white onion and when we called to try to correct the issue we were told that we cant complain because they haven’t gotten a complaint in six months. Last time i check i paid money for the swill they served me so I definitely wont be giving them my business again in the future.
Review №8
2021-10-02Great experience, the worker was very nice and the food was delicious, packaging for takeout didnt leak or spill at all and kept food warm for two hours. Do recommend when in Alpena
Review №9
2019-09-30WOW ! The remodel is beautiful. Fresh, bright, and super clean. Food is amazing!!!! Clean is a big deal to me when I eat out. Chef Chen and all the staff make this place a wonderful venture. I could see making this a weekly visit if I lived closer.
Review №10
2021-08-04I always love Mandrin Garden. Ive never been unhappy with the food or the service. I recommend the house chicken. This place is great and I like to go there often.