Wheelchair-accessible entrance
Yes
Martinizing Dry Cleaning in Ann Arbor
Categories
Location on the map
Ann Arbor, Washtenaw County, Michigan, US
Accessibility
Phone: +1 734-747-7124
Site: https://www.martinizing.com/
Site: https://www.martinizing.com/
Opening hours
- Monday:7:30AM–7PM
- Tuesday:7:30AM–7PM
- Wednesday:7:30AM–7PM
- Thursday:7:30AM–7PM
- Friday:7:30AM–7PM
- Saturday:9AM–5PM
- Sunday:Closed
Martinizing Dry Cleaning in other cities:
Comments (69)
They handled my dry cleaning in less than 24 hours - in plenty of time to get out of town for a family wedding - thank you for your professional, polite and fast service!
Laundered and dry cleaned a shirt and a jacket. The clerk delivered the cleaned items to the backseat of my car and I didnt have to go out into the cold. The work was great and service excellent.
I had an excellent experience - very satisfied with the turnaround and the quality of service
Eh, not great. Staff is friendly enough but the store smells terrible and my clothing, while clean and neatly folded, smelled like that same terrible miasma in the store.
The assistants are always helpful and pleasant.The quality of their work has always been good.
Friendly, easy, high quality service. I love the curbside service. I drive up to the window, drop off my clothes without getting out of the car, and pick up my clothes without getting out of the car. Easy in and out of the driveway (no congestion). Highly recommend.
Amazing service! They saved the day for me & I can not recommend them enough!
Went here for the first time about a week ago, and both people I interacted with (when I was dropping off / retrieving my clothes) were quick and pleasant. Probably will return.One thing I wish they had (maybe I missed it) is pricing information on their website so that I know what to expect before dropping things off.
I am especially impressed with the friendly service! They seem to have developed great service qualities that will keep me returning as a customer! Responsive to my questions, excellent organization, thankful for their customers!
This dry cleaners did an excellent job on my hand knitted crib blanket destined for a new baby in the family. The item was too large for hand washing at home. I worried that the fine merino wool blanket I had just knitted would be harmed by the cleaners, but was pleasantly surprised by the fine job they did. It exceeded my expectations and now I will have no reservations in bringing my current project-a fine alpaca baby blanket for another new baby-to this cleaners.
Very friendly and courteous. Very customer oriented. Noticed a sweater hadn’t come clean and suggested I leave it for a second cleaning. Hand washed it and didn’t charge me. Talk about going above and beyond.
Very professional staff and clothing was ready A-day early!
Really excellent job on my favorite coat, thanks!!
Terrible experience. I dropped off a suit jacket and told them that I needed it for an interview and they lost it!When I walked in to pick up my jacket, the person at the front desk was playing on her phone eating candy out of the jar on the counter. I gave her my ticket and she said that their machine broke down and my jacket hadnt been cleaned. I told her Id take it anyways but she said she didnt know where it was. She called the store manager, but of course he doesnt answer nor does he call back during the 20 minutes I was waiting. Meanwhile, other customers are waiting in line and sure enough, none of their items were washed either. The girl at the front desk basically just told everyone to leave because she didnt know where peoples clothes were and wasnt going to make an effort to find them either.I went back a week later and got my item. The manager charged me full price and just put the blame on his employee rather than taking ownership.This review is only for the Martinizing on Packard St. Ive used the one on Stadium Dr. and had consistently good experiences there.
Best drycleaner in A2! Staff is knowledgeable and nice and the manager makes u feel like you have been friends for years. I came In with a stain on a shirt that i needed that night and the manager got it out and back to me the next day! Only place I trust with my clothes...
I have been using Martinizing on Packard for over 12 years. I have NEVER been disappointed with the quality service and the excellent customer service! DL and Lindsey are fantastic and always make accommodations to meet customers expectations. Ive never seen a spot they cant remove. We drive from Saline for their quality service. HIGHLY RECOMMEND THEM!
The crew has moved to new digs across the street and had a bit of an adjustment period, but their service is always top notch and friendly. I trust DL and Lindsay with everything and they are great with personal service. I highly recommend....
Im very displeased w their pricing policy. They charge the same price for a sleeveless/shot sleeve blouse as they do for long sleeves. Less work& efforts is involved. Its VERY UNFAIR!!!
Terrible service. They advised my dry cleaning would be ready for pick up at 4pm the next day, but come 4pm, I show up and theyve misplaced a suit (which was needed the following day). Completely unapologetic and despite taking my phone number to provide an update, I had to call back myself the next day for a follow up. Will never recommend to anyone!
DL and Lindsey have been taking care of my husband and I for a few years now. They always offer a pleasant greeting (even in the heat of the summer) and quality service. Wacky Wednesdays are a good savings. Thank you, DL and Lindsey and great job!!!
Usually good service, however, I have now received 3 shirts from them over the last few weeks that have broken buttons on the collar, either on the front or at the back. I just go to do my collar up and the button breaks in half. Very frustrating as it seems to happen to my more expensive shirts with more delicate buttons. :-(
Prompt, friendship service with a smile. Thank you!
Excellent service - I dropped off a shirt that I needed pressed for a wedding that day, and they took the time right away to do so for me, having it ready in minutes. Would visit again anytime I need dry cleaning service.
Excellent service, assisted in a quick turnaround ,
Amazing staff. Timely service and great cleaning service. One of the reasons I’ll be sad to move away honestly. Also, they remember your name and it’s very personal. How they keep everyone straight...? No one will ever know. 5/5 recommend.
Fabulous service! My family generates huge amounts of dry cleaning. DL and Lindsey never let me down. I actually love going in to the dry cleaners now :)
Great service! Offered to rerun impossible stains for free! Very prompt too!
Wonderful customer service. Needed my dry-cleaning in a hurry and there were stains I needed out and they were able to accommodate me no questions asked. Will be using Martinizings dry-cleaning services everytime for now on!!
The employees are super kind and helpful, my new pup had an accident on my duvet and its now in perfect condition!
We have been taking all our cleaning to Martinizing of Packard for years. They are great people and we have nothing but positive experiences.
The gentleman with whom I dealt was very professional and friendly - overall excellent service. I would highly recommend.
The cleaners did a good job on my clothes I had major stains and they were removed.i thank them for a good job. Thanks again.
This location is prompt, professional, courteous, and really terrific.
They do great work, very efficient and I feel like they really care about the work they do. I highly recommend this store.
The staff is professional and they care about doing a good job
Always professional and courteous.
The check-in and check-out process is very quick and usually it takes only 2-3 days to have clean clothes ready.
Always happy with the results - quick and convenient with drive up drop off/pick up!
Very helpful, they even called me when I had left some things and delivered them.
Great place, great service, great prices. Staff is professional, courteous and friendly.
Everyone is friendly and helpful. I love the specials, too. Thank you .
Always professional and personal... Willing to accommodate my quirky time needs.
Been going to that location for over 20 years. Staff always friendly and helpful.
Always perfect, timely, been using this shop or decades.
Polite. Quality work. Staff was great
Always excellent service at this dry cleaner!
Best place in town, by far!
Personnel very friendly , kind and helpful
Hours advertised are not correct. Thanks for wasting my time.
Very consistent with great and courteous service
Friendly and fast
Great, friendly service!
Dry cleaning a comforter
Great experience. Super staff.
Conveniently located and dependable
Great customer service and quality!
Friendly service! Very nice!
Terrible customer service.
Dry cleaning
Total reviews rating 4.7
69 Reviews for Martinizing Dry Cleaning 2023:
Review №1
2022-04-18I love this dry cleaners. We dont go as often as we did prior to Covid and working at home, but that doesnt change my perspective about their services. They are kind, friendly, know my name and face. The prices are reasonable. Ive never had a problem with getting our clothes on time, or things not being well taken care of. Hard to say Id want more in a dry cleaners. Give them a try!
Review №2
2022-03-17I have used this dry cleaners several times recently and am very pleased with their service!They treat me with very courteous service. Tell me clearly when my cleaning will be done. Sometimes I use the drive up option. I drive to the door; someone comes out of the store and takes my cleaning or dry cleaning; tells me when to pick up the cleaned articles, which are ready when I am told.
Review №3
2022-05-26Dry cleaning service was great! Shirts look great and I’ll definitely be back. Staff was super friendly and inviting when I dropped off my shirts and I’d highly recommend using them!
Review №4
2022-06-24I needed a simple alteration for a bridesmaid dress and was promised that it would be done well before I had to leave town for the wedding. The morning that I was supposed to leave, not only was the dress still not done (after many calls to them the previous days, saying it would be done earlier), but no one seemed to know where it was. There was confusion as to whether it was at the location on Stadium (which I was told to go to, then told to leave once I got there), or at the main location on Packard, or still with the seamstress. The urgency of my situation was not understood, and I was left standing in the store for at least an hour while the employees struggled to resolve the situation. I will not be returning to Martinizing dry cleaning in the future.
Review №5
2022-07-17My first time using this business but not the last. They were efficient, professional and dry cleaned my clothes perfectly. And they were friendly as well.
Review №6
2022-08-02D.L. and team are always reliable and friendly. I have been a customer for 35 years and this team is the best that they have had. Keep up the good work!
Review №7
2022-04-20Do not fry clean often, but when I do, I use this location. I have had no issues with my clothes and the staff are efficient.
Review №8
2021-11-25They did excellent work everything was done perfectly. Shirts hung on hangers with the right amount of starch. Manager (DL) always goes out of his way to make your happy. Job well done if it wasn’t for him I probably wouldn’t be going there. Great job keep up the great work. Thanks see you next week!!!
Review №9
2021-07-29First time experience using Martinizing on Packard was great. The customer service representative was quick to register my info and clothes I brought in. I also used a $10 off coupon for first time customers, and Im glad I did because dry cleaning costs have gone up a lot over the years. They have advertised specials that happen every Wednesday located on the outside window right by the counter.I dropped off 5 pieces and they told me it would be ready in two days, and they delivered their promise. I received an email letting me know when everything was done, which was convenient. Getting my clothes back and paying was super easy too.Overall, Id recommend this place to anyone, but just know that prices for dry cleaning are not what they used to be.
Review №10
2021-11-05The staff was extremely friendly and helpful. I needed a jersey dry cleaned next day for a Pistons game and they went above and beyond! The jersey looked brand new and they actually finished it before I even needed it. Definitely will be using this company in the future!