Massie Hazegh - State Farm Insurance Agent

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Name: J*** R***
Date: 2024-01-19 18:31:58
Rating: 5
Comment: Liza is amazing! She is always friendly and helpful with all my questions.

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Name: B******** R*******
Date: 2024-01-04 20:54:06
Rating: 5
Comment: Always prompt, professional and courteous service. Thanks, Frances!

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Name: K***** C*****
Date: 2023-12-28 02:40:28
Rating: 5
Comment: First class service Liza makes me feel like I’m her only customer

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Name: C******* C*****
Date: 2023-12-28 02:39:13
Rating: 5
Comment: Liza is an exceptional agent. She is so helpful and knows her stuff. If you need an agent and information regarding insurance, Liza is the one to call.

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Name: S******** R*****
Date: 2023-12-28 02:36:19
Rating: 5
Comment: Liza Grady is an amazing agent. She always has the best advice and never steers her clients wrong. Over the years when I have questions, I go straight to Liza and consult with her. She has the most knowledge in the industry and is current on all the new laws and changes. I appreciate her help always and I’m so grateful to be able to rely on her.

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Name: L**** B****
Date: 2023-12-21 17:37:20
Rating: 5
Comment: Very personal with outstanding customer service...

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Name: L**** V*******
Date: 2023-12-20 22:04:14
Rating: 5
Comment: Liza was a huge help. I needed insurance right away and she was able to help me in a small window of time, thanks so much Liza!!

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Name: M***** N******
Date: 2023-12-19 23:11:49
Rating: 5
Comment: Anytime I have questions at all they always pick up. In addition they help me save money and time. When I got in an accident they took care of everything for me. They even set up a rental for me to pick up and fixed my car great. Literally the best agents I ever had!

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Name: M******* B***
Date: 2023-12-19 19:29:43
Rating: 5
Comment: Liza is a wonderful person to work with. Treats you like your family. Thank you Liza!

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Name: J***** M*****
Date: 2023-12-15 19:38:12
Rating: 5
Comment: Always so helpful! Liza has taken care of my family for years. She is very easy to communicate with and super kind.

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Name: C****** A****
Date: 2023-12-08 22:06:14
Rating: 5
Comment: I am so thankful for Liza she is truly the best at what she does she is so selfless and really cares about her clients. I had requested multiple times from my old agent to fight against a case that was put on me when a tire hit my car and nothing just had to accept a tremendous increase in my insurance but Liza fought my claim for me and was able to lower my rate back to what it was supposed to be and it took the point of my DMV record she is truly a blessing. I’m so thankful for people like her who truly care about people and helping them when she is able to, insurance is not cheap and having someone so loving and understanding is why I continue to stay with statefarm because of her. Thank you so much for everything!

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Name: F****** E******
Date: 2023-12-08 18:58:26
Rating: 5
Comment: Liza is amazing! Always so nice and helpful 🩷

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Name: H****** c******* K***
Date: 2023-12-08 00:40:28
Rating: 5
Comment: Liza is super efficient, kind and knows how to get the best insurance rates my mom has been a loyal customer for 40 years! I just moved back to California and she worked with me to get the best rates and I too will be a loyal customer!

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Name: c****** g*******
Date: 2023-12-07 05:37:23
Rating: 5
Comment: Liza is the best!!! She is very helpful and always gives me the best insurance advice. Without her, I would be lost. Thank you Liza 🤗

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Name: H*****
Date: 2023-12-06 20:41:05
Rating: 5
Comment: Liza is awesome as always

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Name: J*** F*****
Date: 2023-12-04 17:33:02
Rating: 5
Comment: Best service, welcoming and helpful. Liza is thoughtful and always provides excellent experience.

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Name: C****** R***
Date: 2023-12-04 17:31:24
Rating: 5
Comment: Always a great experience with Liza, great customer service and she always goes beyond to provide a welcoming interaction. She is very relational and explains everything thoroughly. Favorite state farm office!

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Name: E**** F*****
Date: 2023-12-04 17:28:23
Rating: 5
Comment: Great customer service every time we are in here. Liza always greets us kindly, makes us feel welcomed and gives personal interactions. We wouldnt go anywhere else, she makes the place special!

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Name: B******
Date: 2023-12-04 02:38:28
Rating: 5
Comment: Liza is amazing! So friendly and really makes you feel like family. Always putting her best foot forward and making your needs feel like a priority. Couldn’t recommend anyone better!

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Name: M*** P*******
Date: 2023-12-02 03:03:58
Rating: 5
Comment: My insurance agent Liza always takes care of me and everything I need, highly recommend her services.

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Name: E**** E*******
Date: 2023-11-29 22:17:15
Rating: 5
Comment: I have been with this insurance company for about 5 + years and I am loyal to them because of the great customer service. Liza is awesome in helping me out even at last minute things. I feel like part of the team with her. Always answers my questions and gives me the time I need to conclude a decision that’s best for my needs.

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Name: J****** Z***** T*****
Date: 2023-11-17 19:50:03
Rating: 5
Comment: Full satisfy with Liza’s customer service!, So professional with a kind and positive attitude all the time, always open to help. Also, is a quick service and very clear with all the terms that need to be broke down on each policy. It’s giving 10/10 really recomendable.

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Name: D**
Date: 2023-11-17 18:29:10
Rating: 5
Comment: Great customer service 100% The best in Rancho Cucamonga hands down.

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Name: J*** S*****
Date: 2023-11-06 18:39:29
Rating: 5
Comment: Ive had the hardest time getting new insurance after I had bank fraud and my last policy was cancelled without my knowledge. Liza was so helpful and understanding and spent the time to figure out a policy that would work for me. My mom has been with her for I dont know how many years and now I know why. I should have switched over years ago. Thank you Liza for helping me and my family.

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Name: S***** O****
Date: 2023-10-30 22:59:08
Rating: 5
Comment: The Best Customer Service Ever!

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Name: L*** G*****
Date: 2023-10-26 19:35:16
Rating: 5
Comment: Ive been with State Farm for 37 years. The same agent and I cant complain. They have always treated me and my family amazing!!! Thank you!!

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Name: R******* B****
Date: 2023-10-10 20:10:09
Rating: 5
Comment: Spoke with Liza and she was very knowledgeable and carefully walked me through canceling my old insurance and getting a new policy completed all during my lunch hour! She was responsive and followed up with me in a timely manner and was professional while also being personable. Thank you for the great customer service!

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Name: L**** H*********
Date: 2023-09-22 20:34:41
Rating: 5
Comment: Francis Thank you for excellent servic! Of course nothing less than perfect is expected from Massies staff. Highly recommend this location for their expertise & service!

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Name: J*** H******
Date: 2023-09-21 20:53:22
Rating: 5
Comment: Thanks Liza

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Name: r***** l****
Date: 2023-09-19 16:59:04
Rating: 5
Comment: Liza has always been extremely helpful anytime of the day! I love how quick she is to call me back or shoot me back an email. Definitely makes my life easier and is so sweet to me.

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Name: N*** H*******
Date: 2023-09-11 23:00:58
Rating: 5
Comment: Liza Grady is my go-to! Shes always available and knows how to handle every situation. She has definitely made my life a lot easier!!

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Name: w*** M
Date: 2023-06-14 04:15:45
Rating: 5
Comment: I had a wonderful experience with Liza Grady one of the best agents I ever had and I would highly recommend this State Farm agent to others.

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Name: D***** I*****
Date: 2023-04-27 23:24:03
Rating: 5
Comment: Liza A Grady is a Licensed State Farm Agent Specialist that takes pride in providing exceptional customer service.I am pleased to recommend Liza as an excellent choice for your State Farm Agent,you can trust that you and your loved ones will be in good hands.

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Name: A****** C********
Date: 2023-04-24 00:34:16
Rating: 5
Comment: State Farm as been there for us so many times I can’t even count. Our agent liza is by far the best agent my wife and I have ever had the pleasure of working with. Thank you State Farm and Liza for everything you do!

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Name: R**** J*******
Date: 2023-04-05 22:33:12
Rating: 5
Comment: This was my first encounter with Massie Hazeghs office. It was also my first time looking into State Farm for my auto insurance needs. I was very displeased with my previous company and decided to make a change. I looked into Esurance, Geico (What a joke!), and Mercury, and none of them were what I was looking for, and their rates where absolutely ridiculous! I finally decided to give State Farm a try. I contacted their office and was connected with an actual live agent. Frances was polite, engaging, professional and sincere, to say the least. She knew her stuff, but more importantly, she LISTENED to what my needs were and presented products and services to match what I was looking for. Yes, my rates were only slightly higher than what I was paying before, but the other company didnt provide the customer service that I would expect. (Trust me when I say Im being polite about my previous company) I am so, so very glad that I looked into State Farm. Thank you, Frances for your service. You earned my business hopefully for many years to come.

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Name: A** A
Date: 2023-03-30 16:29:24
Rating: 5
Comment: Liza has been so helpful and kind to me when dealing with my vehicle-getting stole. The whole process was a nightmare and she really stepped in and took care of everything for me. She was most helpful in making sure I got answers in regards to my claim. I really appreciate everything she has done to make sure everything was processed in a timely manner for me. She was always available to help me and I appreciate everything she has done for me.

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Name: D******* S****
Date: 2023-03-24 16:20:49
Rating: 5
Comment: The best of the best! The kindest employees, who are so personable. Liza is so great, she’s helped me tremendously with the several issues I’ve had with car incidents. I seriously don’t have enough amazing things to say about them. I would recommend them to anyone!

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Name: a****** b*****
Date: 2023-03-21 00:00:24
Rating: 5
Comment: Liza was so so helpful!!! I would definitely recommend State Farm to friends and family. Very punctual & thorough. I appreciate all the help State Farm :)

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Name: W*** H********
Date: 2023-03-06 20:12:22
Rating: 5
Comment: Liza G in this office helped me out immensely after my accident, despite me not even being a State Farm client. I cannot recommend her enough -- if not for her the whole process would have been so much worse. She is the best.

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Name: T**** S******
Date: 2023-02-10 05:42:40
Rating: 5
Comment: Excellent Service! Liza is super helpful and personable and always goes out of her way to help you! Highly recommended

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Name: F****** P*****
Date: 2023-01-25 23:22:01
Rating: 5
Comment: Liza is so good! She has great customer service skills and answers questions thoroughly so that we can understand what we’re signing up for. She is efficient and leaves you feeling satisfied with her services. We will never go with another company because they make you feel like family.

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Name: T***** & M******* M*****
Date: 2023-01-09 21:38:28
Rating: 5
Comment: We have worked with Liza at Massie Hazeghs office for many years, with multiple personal and business policies. She is always cheerful and helpful with all our questions, and looks out for us when we need to make changes. They handle insurance for our parents, our family and now our grown children, and have been there whenever a claim needed to be made. Highly recommend!

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Name: G W
Date: 2023-01-04 19:55:19
Rating: 5
Comment: Had a wonderful conversation while putting my insurance policy together. I highly recommend giving this agent a call for all of your insurance needs.

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Name: A �***** F******** B
Date: 2023-01-04 07:57:29
Rating: 5
Comment: ⭐️⭐️⭐️⭐️⭐️ Over 10 years with State Farm. We are so thankful for Liza at State Farm. We always get the answers we need in a timely manner. We are always receiving top notch customer service. I am so happy with this office. Thank you for all you do!! ☺️☺️

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Name: B****** M*****
Date: 2023-01-01 23:42:04
Rating: 5
Comment: She is amazing! Always willing to make changes/updates to my policy! Makes everything easy and a pleasure to speak with whenever I call!

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Name: J* K**
Date: 2022-12-24 00:35:50
Rating: 5
Comment: Frances in the office is responsive, organized and professional. Massie and her team make themselves available to listen to clients without hesitation. Nice people, competitive pricing.

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Name: M**** S****
Date: 2022-12-23 22:46:13
Rating: 5
Comment: My family and I have been with this amazing company for many years. We have always felt nothing but kindness here but, Liza has always gone above and beyond for us! We appreciate her keeping us informed on all of our policies and her promptness.

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Name: X****
Date: 2022-12-23 22:40:08
Rating: 5
Comment: The staffs are friendly. Frances was so helpful! Everything I need, she provides quickly, Super agent!!!!

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Name: S******* C****
Date: 2022-12-23 21:59:56
Rating: 5
Comment: The whole team is very helpful! Frances from the team is always going above and beyond to help my team.

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Name: S***** J*****
Date: 2022-12-20 16:05:00
Rating: 5
Comment: Liza is a professional, she is so helpful and very attentive and patient with every question asked.

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Name: J**** G***
Date: 2022-12-16 00:09:19
Rating: 5
Comment: Liza Grady was absolutely amazing and caring. She helped me through every step with a smile and kind heart. She got me through a negative situation with ease.

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Name: j******* s******
Date: 2022-12-12 18:14:13
Rating: 5
Comment: Lisa is the best, been here since I was 18 and my family

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Name: S***** G***
Date: 2022-12-07 18:39:14
Rating: 5
Comment: We have been with State for Several Years and we are absolutely pleased and at peace knowing that this Office has our back! We have only had positive interactions with everyone and even when Murphy’s Law is in full effect, we know we can count on them; Liza is the most helpful, patient, and knowledgeable agent there is…., Thank You For Everything!Sylvia & David Nicholson

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Name: T*********
Date: 2022-12-07 01:15:33
Rating: 5
Comment: Ive been a State Farm customer for many years now. Liza has always been available to answer all of my questions and make the many changes Ive requested over the years. Makes it a pleasure to do business with State Farm.

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Name: D**** G*******
Date: 2022-12-02 22:56:06
Rating: 5
Comment: The massie hazegh State Farm office is the best, knowing that I can call anytime and someone’s there answering my call answering all my questions is the best feeling. Liza thank you for all you do to help.

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Name: G**** C*****
Date: 2022-12-02 00:33:17
Rating: 5
Comment: She the best love her

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Name: S******* T*******
Date: 2022-12-01 01:12:24
Rating: 5
Comment: Liza is awesome 😎 she is quick detailed and always keeping me up to date with changes, she treats us like family. Highly recommend her for all your insurance needs.

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Name: A***** D******
Date: 2022-11-30 21:57:49
Rating: 5
Comment: Liza was very helpful and efficient

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Name: K**** S*****
Date: 2022-11-24 18:19:27
Rating: 5
Comment: They have been very, helpful, patient and understanding here during a very frusterating process and a difficult time.

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Name: Q****** W*****
Date: 2022-11-23 23:11:12
Rating: 5
Comment: Fast and friendly service. No long waits or typical call center experiences.

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Name: A***** L*****
Date: 2022-11-22 22:59:31
Rating: 5
Comment: Very knowledgeable when it comes to our family’s insurance needs. We’ve been long time customers with our auto & home policy. Liza is always very prompt to respond with helpful & accurate info!

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Name: J** M*****
Date: 2022-11-22 22:29:54
Rating: 5
Comment: Liza provides great help and makes everything easy to understand

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Name: A****** L*****
Date: 2022-11-22 21:32:11
Rating: 5
Comment: Massie’s office is a cut above the rest. Excellent service and very quick to respond.Massie and Liza are the “A” team.

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Name: H***** T****
Date: 2022-11-10 01:17:07
Rating: 5
Comment: Liza was very helpful and professional in handling my claim,as is Francis in the same office.Thank you.

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Name: m** m**
Date: 2022-11-09 00:23:34
Rating: 5
Comment: I love this office, very courteous. Every time I call someone answers the phone.

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Name: E******** M
Date: 2022-11-08 23:29:36
Rating: 5
Comment: Massie is the BEST!

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Name: Y****** J*****
Date: 2022-11-08 23:27:38
Rating: 5
Comment: Massie is so professional and kind to work with! I wouldn’t go to anyone else for my insurance. The office staff are all great also. 100% recommend here!!!

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Name: B**** M****
Date: 2022-11-08 23:24:11
Rating: 5
Comment: Super helpful and overall amazing experience !

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Name: A**** M*******
Date: 2022-11-08 23:24:05
Rating: 5
Comment: Am a first time renter and Massie helped me get my renters insurance! Not a single problem and went very smoothly.

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Name: R*** H**
Date: 2022-10-02 04:48:04
Rating: 5
Comment: The best agent in the world. Ive been with Massie since 1993. Love the way she go above and beyond to help her clients.

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Name: K******** W***
Date: 2022-09-13 23:58:51
Rating: 5
Comment: Frances always goes above and beyond for my business needs. I have a complex insurance requirement for one of my business partners. Frances was relentless in trying to resolve it for me so that my company did not lose out on revenue. I sincerely appreciate her efforts!

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Name: R****** R
Date: 2022-06-05 15:36:20
Rating: 5
Comment: Very helpful staff, people that know their business and listen to you.

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Name: C****** M*****
Date: 2022-05-09 18:43:10
Rating: 5
Comment: Massie Hazegh has been my SF agent for 18+ years. Over that time there has been changes in her staff. Lisa Grady has been the absolute best! She is knowledgeable, extremely attentive, demonstrates quick follow through and if is friendly while doing it. I feel so blessed when I need those skills and personality traits at a time when filing an accident claim with damages is unexpected. Thank you Lisa for being so awesome and clearly an asset to your agency. We appreciate you! Sincerely, K. Davis. Rch Cucamonga

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Name: N****** N******
Date: 2022-04-08 19:05:03
Rating: 5
Comment: Massie Hazegh, I am so lucky and great full to have you as my agent, to help me with escalating and appealing my case, and made sure I keep my home insurance for past 26 years, you definitely went above and beyond and it’s greatly appreciated. Thank you

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Name: K****** A*******
Date: 2022-03-24 19:39:49
Rating: 5
Comment: Liza Grady at Massie Hazegh Insurance Agency Inc. (State Farm) is absolutely a pleasure to work with! She truly cares about her clients and goes above and beyond for them! I am so grateful to have an agent like her!!

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Name: V**** H****
Date: 2020-08-05 15:46:33
Rating: 5
Comment: Lisa was very helpful when I was inquiring about insurance. She went above and beyond to answer all my questions and got me the right policy for my needs!! Would highly recommend her to all my friends and family!!!!!!!

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Name: R** S****
Date: 2020-06-18 20:26:20
Rating: 5
Comment: Liza was super helpful, helped me find the best way to write up my truck for me and my wife, and then a week later helped me add rental insurance on a camping trailer! Thank you guys.

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Name: D******* F*******
Date: 2020-04-26 23:13:25
Rating: 5
Comment: Willing to help